Rideau Gymnastics at Resolute Center

Negative experience: I enrolled my child in the competitive program at Rideau Gymnastics for two years, and by the second class of her third year, it was clear that the group was holding her back. Despite communicating our concerns to the coaches, the situation didn’t improve, prompting us to switch to a different gym. To add to our frustration, I discovered that Rideau Gymnastics never applied the $250 Ontario Gymnastics fees I paid in July. I discovered they were overcharging us for competition fees as well—an extra $30 per competition. I reached out for a breakdown of the program fees and to address the uncredited Ontario fees, but I've yet to receive a response. While the coaches are good with the kids, they lack focus on proper training and posture. Additionally, the facility itself is unacceptable; it's dirty, and the bathrooms are among the filthiest I've encountered. Overall, I am disappointed with how this gym operates. They seem more interested in profit than in supporting children's growth and development. I’m relieved we’ve moved on, but I urge prospective parents to be cautious and ensure that the fees you pay are accounted for properly.

Negative experience: Staff is amazing. Management have NO PEOPLE SKILLS OR English SKILLS ! couches and staff are super supportive and go above and beyond. When dealing with management for receipts or letter of child enrollment for CRA they are support rude and judgemental. Lucky for them they have amazing staff on board otherwise the gym would go underground

Negative experience: I've called several times to get information. Once I spoke to a person and they said they were not able to answer any questions and that I would have to call back. Have left two messages with no response. Not having a lot of confidence in this place so I will look elsewhere.

Fantastic experience: 6yr old did a week of the Ninja camp. Loved it.

Negative experience: Run, don’t walk. Would NOT recommend this gym and would instead recommend Corona Gymnastics if you’re looking for a reputable gym. My daughter attended summer tumbling camp here, and ended up getting injured during camp. The camp leader, “Vitar” not only did not report the injury to management or write an injury report, but shook her thumb around and told her she was fine. We later on that day found out she actually fractured it at CHEO and required a cast. The next day, when she saw that same camp leader, he told her she was “faking it” as she’s in her cast. I’m absolutely appalled and wish I didn’t give this establishment my money.

Negative experience: Poor service

Negative experience: Very poor service

Negative experience: Tried to call them, no respond

Negative experience: They didn’t pay my friend for a job

Positive experience: Lots of cool obstacles. Fun for a kid's birthday party. Could be a little cleaner.

Fantastic experience: I was here to watch my god daughter on a showcase day. The place is massive. The girls did amazing showing off their athletic skills! Thanks for hosting family and letting us see our little ones shine in their sport

Negative experience: Not a good place to hold birthday parties. We had our daughter’s birthday party there, the party was from 3:30 to 5:30.they did not give us the room until 4:30. It was very inconvenient for us. Parents had to sit in a small and unorganized place before they gave us the room. I would not recommend Rideau gymnastics for birthday parties.

Fantastic experience: Лучший гимнастический центр в городе

Negative experience: Super unorganized. Signed my daughter up for a trial class here for dance. She was super excited. We showed up at the time of the email confirmation. There was no class. What a waste of time. Will be searching for another dance studio.

Negative experience: My daughter is attending their gymnastics and dance classes for a 1.5 year now. Most of the teachers are young and inexperienced. You are just basically paying money for your kids to wonder around without really learning much!

Fantastic experience: Super recomended .

Negative experience: Not too impressed with the staff due to lack of knowledge of what is offered at location where they work. Really sad.

Fantastic experience: Take my daughter to weekly drop in & she loves it! Greats spot for kids to let some Energy out

Positive experience: The programming options are plentiful, and the facilities are clean and well maintained. The new renovations make it hard to view the kids in the program classes vs. the team sessions. The main entrance and seating area can get crowded at change over, but it clears out as the sessions begin. It seems the gym is focusing more on the competitive teams over the classes, but that's their position to take. The staff are nice and helpful and they are flexible. The gym is well run for sure.

Positive experience: Хороший комплекс для занятий гимнастикой. Возможность заниматься детям разного возраста и уровня подготовки, как для мальчиков, так и для девочек!!!! Есть русскоговорящие тренера!!!

Positive experience: Отличное место для гимнастики разного уровня подготовки, как для девочек, так и для мальчиков!

Fantastic experience: Excellent coaches and the gym.

Fantastic experience: Great coaching staff

Fantastic experience: Very friendly staff and good trainers!

Positive experience: Good for recreational gym class!

Fantastic experience: My daughters are happy attending ballet and gymnastics classes. Good teachers!

Fantastic experience: Great spot for kids to learn the basics of gymnastics. Highly recommend

Positive experience: The entrance is so small and party rooms have no decorations.

Negative experience: A club that expects children to miss school for training, does not have their best interest in mind.

Negative experience: When the place is designated for children to play, they must be treated with kindness and politeness, this was disappointing. I will not recommend this place anymore.

Positive experience: Great facility and tons of fun for the kids but Update your schedule if you aren't open. There were multiple families that showed to locked doors today.

Fantastic experience: My son enjoyed another wonderful birthday party here. Highly recommend for 8-10 age group!!

Fantastic experience: The place is great, the instructors are amazing. Lots of kids to do and explore. We visited for their drop ins and my kid tried their introductory gymnastics classes. My only issue is that the place stinks really bad. It smells like feet. I don't know if they can do anything about it though because it is a gymnastics center....

Positive experience: We had a birthday party here and although there were a lot of options for the kiddos once they got going, I had no idea how the party would unfold so I was left waiting for the front desk employees to show up and explain things. The coordinator didn't come get the kids until almost 10 minutes after the party started, and again, I really had no idea how the party would unfold and when we'd have the party room (so all of the gifts/jackets/shoes were in a pile next to me for most of the time). The party room was okay, but the garbage was full and it felt like it was a shmozzle with a table in the middle - a smart board on one side, desk on the corner with some paper plates and utensils tossed on it and then a bunch of other stuff. These parties aren't cheap, so more effort could go into making it feel like a party and not a storage room with a table in it. If some very simple improvements were made, I would say it's a decent options for kids' birthday parties.

Negative experience: Not impressed...I took my 3 year old daughter to a trial class. The "coach" ignored us. He didn't say hi or try to engage my daughter. She was feeling very shy and could have used a welcoming teacher. After 20 minutes we left without even one word from the teacher. I wrote to the management that day and got no response. Really disappointing experience...

Fantastic experience: Spacious and professionally staffed gym. Well equiped. My daughter has had a few private lessons here so far and instructors have created a program that matches her needs and wants. They motivate her and give her exercices that are difficult enough to keep her engaged. Unlike a different gymnastics center that rhymes with Fear, Rideau Gymnastics is a fantastic place for young aspiring athletes.

Fantastic experience: My daughter loved the gymnastics session!

Positive experience: Our kids LOVE going to their classes! We will be signing up for more classes in the fall.

Negative experience: The gym itself is lovely, and seems pretty clean. However, this is the first time I registered my kids and I don't think we will register here again. Some of the coaches are really young, and each group has only 1 coach which can cause some safety issues if there are any needs. But a bigger issue for me, is the cubbies holding the water bottles are OUTSIDE of the gym section and in the area where the exit doors are and parents are waiting. I saw many kids, including my own, as young as 4, going there alone and unsupervised getting their drinks. I mentioned to the head staff that I thought this was really unsafe, considering many parents drop off their kids and don't stick around the front section to make sure their kids are secure. It would be quite easy for the bottles to be stored INSIDE the gym section, where parents and public can't access. She insisted that it wasn't a problem. Secondly, the drop off pick up was craaaazy. Very poorly executed. Our class (and about 10 other classes with probably 8 kids per class) ends at 6, and then the next set of classes start at 6. That's approximately 160 being funneled through one small door, and one small entry section all at once - not to mention the parents there as well. My eyes almost popped out of my head. AND my kid was released into that section on the first day WITHOUT the coach actually checking if I was there or if she even found me. My daughter is 6. Due to these issues, I do not have confidence enough to leave while the kids are in class, so now I am stuck sitting there for 90 minutes each time. I would not return for classes, but I would return for drop--in where I can be with the kids and they won't be at risk of being unsupervised.

Fantastic experience: Well managed and organised place for young buds to build their gymnastics skills. From the looks of it, seems like they have all the necessary equipments and protections to facilitate the gymnasts. My kid has been going here for sometime and she likes it. Cheers.

Fantastic experience: We've been a handful of times to the morning drop-in and absolutely love it! It's a beyond fair price ($6/2 hours) and it's a safe spot to promote gross motor activity. At the drop-in there's no instruction; you have free reign to use majority of the equipment as long as you're courteous to one another. Everyone is very respectful and the kids all seem to have such great fun! ‍♀️‍♂️

Fantastic experience: Great location with nice staffs and organisation for regular visits with family and friends, for birthday parties and gym sessions facilitated by great coaches

Fantastic experience: Very well organized place, lots of activities, programs for kids' physical development

Fantastic experience: I like the exuberance amongst the training staff and the participants are able to showcase their new learnings to parents to the end of 12 weeks. A very useful beginners training center.

Fantastic experience: Best gymnastics programs in Ottawa. Great center and coaches!

Fantastic experience: My kids go to yhe ninja lessons, they love it.

Fantastic experience: Great place for kids birthdays.

Fantastic experience: We go every week !

Fantastic experience: We had great experience in hosting our son 4th birthday party which had gymnastics theme…Connor was very helpful and made the whole process very smooth…Kids had lot of fun…Would highly recommend this place…

Fantastic experience: My 3 year old son was extremely nervous to go to gymnastics after having limited social interactions for so long due to the pandemic. He has major separation anxiety and cried when I left him. Coach Tehya made him feel so comfortable and after a few classes and lots of TLC he was so happy! Thank you Tehya!

Positive experience: Had my kids in a program here. Overall was a decent experience, however, the coaches are mostly children and the drop off and pick up is hectic to say the least. 10 am start typically ended up being 10:10 or so because pandamonium. Parking lot is very crammed as well. Should stagger classes to avoid all this.

Positive experience: Great place for babies with a very sweet friendly staff. My baby had great times there.

Fantastic experience: My son went here for a birthday party. The facility was clean and the staff friendly. My son enjoyed the Minecraft themed party with plenty of physical activity.

Fantastic experience: Great place for my kids to do competitive gymnastics. Good coaches and good facilities.

Positive experience: Coaches are great with the kids ! our daughter adores Emilie , she's a terrific trampoline coach and makes the class challenging yet so much fun. our daughter count downs to her class every week Thanks!

Fantastic experience: The baby drop in is awesome!

Fantastic experience: Amazing place to train, lots of equipment and nice coaches.

Positive experience: Good facility. Thankful they are doing renovations. The waiting area & jacket/shoe area could be better thought out & inviting. Also wish they would play music during drop in hours, would improve the atmosphere.

Fantastic experience: This is an amazing place! Coach Mike is awesome and my kids love this place!

Fantastic experience: My children have both had birthday parties at Rideau Gymnastics (In January, my son had a gymnastics-themed party and just today- in June- my daughter had a pottery-themed party). The staff are super professional and yet personable. My daughter also does gymnastics here and both she and my son will continue doing gymnastics in the fall. I can never speak highly enough about Rideau Gymnastics. Loyal to this establishment. Thanks for continuing to wow me!!!

Fantastic experience: good place for gymnastic lovers, no matter what level you are.

Fantastic experience: My first class was amazing! I am definitely feeling the workout the next day. I cant wait for next week!

Positive experience: Amazing spacious gym! But disgusting washroom...needs a clean up badly.

Fantastic experience: Friendly staff. Good equipments. Professional coaches.

Fantastic experience: Amazing!

Fantastic experience: Great center! The coaches have a lot of experience and the customer service is amazing. I would recommend it for anyone considering gymnasics at a recreative or copetitive level.

Fantastic experience: Great gym, staff friendly and super experience!!

Fantastic experience: Beautiful gym!

Positive experience: Nice place but no one knows of it. Check it out!

Fantastic experience: Great coaches and equiptment.

Fantastic experience: We love the facility, the coaches and the welcoming atmosphere. Our kids don't want to leave when classes are done.

Fantastic experience: Truly incredible group of people. This facility was built out of love and it shows, in everybody's smiles-->from the owners to the membership! Something for all ages, multi-faceted environment, including Mon-Fri kids drop-ins from 10am-12pm, daytime classes,YOGA, and evening physics lessons to name a few. What a great place to spend Sundays for recreational gymnastics fun :)

Fantastic experience: New gym in Kanata. Outstanding

Fantastic experience: We are waiting for you! ☺

Fantastic experience: Good location, super friendly and experienced staff, brand-new equipment. Basically all you need to forge a world champion from your child. :) I am super happy with my daughter progress. Definitely would recommend this gym!