GoodLife Fitness Kanata Hazeldean Mall

Fantastic experience: Beautiful and clean gym with professional and friendly staff. The only downside is that it gets extremely busy in the evenings and sometimes you’ll have to wait upwards of 20 minutes to use a machine in the weight lifting area. Its particularly bad during the summer, since teens are able to workout for free and most of them spend time texting and chatting with friends and hog the machines. I recommend going early in the morning to avoid this :)

Fantastic experience: Best gym in Ottawa and better customer service!! Fares is very welcoming and always providing great customer service.

Fantastic experience: Great staff and the best equipment

Fantastic experience: Great gym, ample machines, free weights, squat racks and more. Regymen classes are the BOMB. Great environment doesn’t feel like a gym, friendly staff and coaches. Highly recommmend

Fantastic experience: Newly joined from movati, really love the 24hrs service.

Fantastic experience: Friendly staff, facility is always clean. The Hazeldean location is definitely my favorite goodlife!

Fantastic experience: We would like to commend Jaden Grant who impressed us as he helped us find the best solution to add a new family member to our membership plan. His positive, friendly attitude were definitely appreciated; we have both worked managing various teams over the years and noted how very clearly Jaden communicated information, as well as how responsive and thorough he was. It was extremely satisfying to work with someone as professional as he is. Goodlife is fortunate to have him on their team! :) Paul Comeau and Carolina T.

Fantastic experience: Beautiful and very well equipped.

Fantastic experience: A true 24/7 gym. Clean, lots of space and great equipment

Fantastic experience: I am posting on behalf of my partner. With everything that has happened over the weekend (lack of power, etc.). This location was one of the only locations that was not affected by a loss of power. I wanted to thank Kevin at the front desk as he was kind and courteous on the phone. When my partner attended the gym to take a shower, he kindly offered a towel when my partner does not have it on their membership and was kind enough to charge my partner's phone and power bank during this time. I noticed that Kevin was not just doing this for myself but for many others as well. Kevin was also very talented multitasker to be providing great customer service on the phone and in person! Thank you Kevin for being so thoughtful and helpful during a difficult time for many. I am sure many other members have appreciated it as well!

Fantastic experience: A lovely Gym! Staff will go above and beyond to ensure you have a positive experience and make you feel as comfortable as possible. Jenn Samler at the Hazeldean GoodLife is always there to greet you with a smile and offer a helping hand. On four occasions Jenn has helped me and followed up to ensure that I was satisfied with the support. Jen is kind, professional and personable and is certainly an asset to the GL community. I can say without a doubt that I would not have transferred from the Eagleson GoodLife to Hazeldean without the support received from Jenn. A massive thank you to Jenn Samler!

Fantastic experience: Excellent location,spacious, top to notched!!

Fantastic experience: I call on Monday to ask for price of membership. I speak to Mr Kevin and he very nice on phone. Help me a lot to explain membership. He tell me to come on weekend and he will to show me gym. I am very excite to exercise.

Fantastic experience: I was talking to a lad named Kevin. I asked about the teen fitness plan and he directed in the right direction and was very knowledgeable about the subject. Happy to say we are registered. Thank you Kevin

Fantastic experience: I've only gone to 1 class at this new location and so far is pretty amazing . The place is huge and clean and so stylish. Looking forward to attending group classes here

Fantastic experience: I have visited many GoodLife’s around Ottawa and this one is my favourite. It is a very comfortable environment and amazing staff. Especially, Kevin. Kevin is the main reason why I come to this specific location. He is so friendly and always greets me with a warm welcome. He is so friendly and is such a great motivator. He goes above and beyond whenever I have questions and need help with anything. I always want to feel comfortable when I’m at the gym and Kevin never fails to do so. It’s a shame to see him go because he is what makes this place feel like home.

Fantastic experience: I am writing this to say how amazing the staff is in this location. I was looking to join a gym and looking at options before moving cities. I visited the Goodlife Kanata location and met Kevin. He was super welcoming. When I explained him about my situation, he took the time to show me around and let me know about the corporate location in my new city. He also let me know about different classes to choose from. Thank you Kevin for being welcoming, understanding and providing me with all information I needed. Would recommend this gym and go look for Kevin if you need help, he is the best!

Fantastic experience: Awesome new club with awesome staff! Kevin is the best! Took his time showing me how to use the new equipment. Sorry to hear he is being transferred to another club. He is the nicest guy ever!!!

Fantastic experience: I called the other day to inquire about signing up. The person on the phone, Kevin, was very helpful with explaining the differences between memberships that were offered online. He went through the various machines that were available on the premise and advised that I had a potential corporate discount. He was very patient with explaining how I can verify my discount and made it easier to apply than following a cookbook recipe! I can't wait to start working out!

Fantastic experience: The new club is fabulous. So many classes to choose from. I am writing to say how great the staff is. In particular Markus and Kevin. They call me by name. I recently lost a strap when I participated in a boxing class. It appeared that it had vanished forever. Weeks later, Markus saw me enter the club and called me over as my strap had been turned in. I had forgotten about it, but Markus had not! Kevin also calls me by name. Kevin answered my call to inquire about missing rings my daughter had lost. As there were numerous rings, he suggested coming in to check what they had. Again as I entered he asked if I wanted to see the rings. It is really nice to have that personalized touch, particularly in a gym who sees numerous members each day.

Fantastic experience: Loving this gym! I make the trip from the east end to use it. Staff is great, always see them working hard. They are always willing to help with any questions or concerns. I also had a great training session with Carmen earlier in January. Shout out to Kevin for setting me up with her! I see some complaints about "used equipment" from eaglson and hazeldean/castlefrank. But they did bring in plenty of brand new equipment as well. What were they supposed to do with the other equipment? Throw it out? That's not very environmentally conscious. If it's still working and they are making an effort to keep them working, and also brought in other new equipment, I see no reason to complain. They have a large variety of equipment. I do wish they had more cable machines, as when it is peak hour, there's usually a wait but never too long. I love their turf zone. It's so big! I never feel awkward sharing it. There hot yoga room just might be my new happy place. They have an electronic fire place and light dimmers. It's so relaxing! Will be back to visit! If you are planning on getting a one gym membership, this would be a great location.

Fantastic experience: Très belle salle de sport

Fantastic experience: Great facility and environment

Fantastic experience: There are at least thrice as many more platforms and benches here than other local locations. Being 24hrs also makes it convenient when other nearby locations are closed, albeit relative to the west end of Ottawa. Arguably, it is the best and largest GoodLife gym in (around) Ottawa.

Fantastic experience: Huge location. Lots of variety in equipment. Clean. Friendly staff. Love the towel service.

Fantastic experience: Staff at this location are very attentive and provide quality member service. Kevin in particular does a good job leading the way on providing both an inviting and professional atmosphere to the club.

Fantastic experience: The Hazeldean Mall location has it all. Clean environment and friendly staff help returning to this location easy. I don’t live in Kanata but the commute to the Hazeldean location is worth it because of their massive square footage, tons of squat racks and well laid out atmosphere. Shout out to an FA named Aaron. B, his friendly attitude, overall knowledge of fitness and willingness to help others is much appreciated!!! I also find anyone at the front desk to be welcoming, pleasant and helpful :)

Fantastic experience: Fantastic gym! Best goodlife I have ever been to.

Fantastic experience: The location has great facilities and great staff. Faris greets us nightly with his upbeat energy and motivation to work out at those late hours. #familyvibes #hegotyou. Recently added to the team is Stephen who we are sure won't disappoint with his performance so far!

Fantastic experience: Really clean gym with everything you need to succeed. Management and staff are friendly. Personal trainers are very knowledgeable.

Fantastic experience: Faris is very nice, always helps, and answers questions easily. He helped me many times with supporting me in using different machines. Very friendly and professional. All staff of this location are very good and friendly.

Positive experience: Great gym + amenities (hot yoga, sauna, massage chairs, hydro massage chairs, lots of machines). I would avoid peak hours, otherwise it's perfect.

Fantastic experience: Literally couldn’t ask for better customer service and there is just about any machine you could ask for. There are cheaper gym memberships out there but if you take advantage of the classes and amenities here you can’t beat the value.

Fantastic experience: Good gym and good service

Fantastic experience: Best GoodLife in Canada

Fantastic experience: good gym

Fantastic experience: Lots of room and all new gear

Fantastic experience: Good

Fantastic experience: Just signed back up after a long break, this new place is so nice!! Lots of cardio and weight equipment, massage rooms, multiple studios. Everything was very clean and the staff were very friendly. I met with Aaron who was really great with showing me around and getting me set up.

Positive experience: Great gym great staff. They sometimes leave disinfectant station paper towels empty in the mornings and don’t post their holiday hours on the door. Otherwise love this place.

Fantastic experience: What an amazing experience here! Can't see a 10 star for the experience I have had so far! I decided to join the gym after a very long time and I have to admit, it was a little intimidating. A special mention about JADEN who I meet at the counter! He has been so pleasant, helpful and proactive. He always has a smile while he is welcoming or helping you. He goes the extra mile..like there is a 72hr restriction on booking group classes (this instance is the demo sesions for the paid classes) and I had no idea what to do, as I wanted to try the Regymen Burn class. He assured me that he would do it for the class scheduled 4 days later and he did it! I love the gym itself too. The trainers are very friendly! Love the body pump classes on Friday evenings and Zumba classes on Wed @7pm. I find the gym spacious, well kept and the machines are great. Lots of sanitization by gym goers here.

Fantastic experience: Great new gym! The staff is very courteous and helpful.

Fantastic experience: My favorite gym ! Everybody so nice and helpful. Regymen my favorite workout) Massage chair my favorite part after workout) Waiting more classes like Pilates, stretching, yoga (not hot) .

Fantastic experience: Awesome love it! Dumbells go to 120. Whole wall of squat racks ...a sh¡t ton of benches and 3 leg press to highlight a just a few. SWEEEEEET⭐

Fantastic experience: Great location, lots of machines, many squat spots, enough space to keep social distance, hydro massage beds, spotless change room and showers, not busy in the morning, many parking spots around. I am with goodlife for more than 10 yrs and this is the best one so far. A bit warm in treadmill area but not a biggie.

Fantastic experience: Positive: Quality Great gym!! found out my favourite associate Markus from goodlife hunt club moved over here and now its my gym of choice! markus rocks!

Fantastic experience: Spacious, clean, group classes are great, staff is super friendly and helpful ! I love spending my time in this gym, the best for me in the city!

Fantastic experience: Was in Ottawa for the weekend so I got a 3 day pass to check out the latest and greatest GoodLife, and I was blown away on many levels… the design, equipment layout, and quality, of EVERYTHING struck me first, but the amenities and experience overall made it a pleasure to train there. Julia took me for an in-depth tour to make sure I knew what was available to members, and made me feel very welcome and excited to be there! Would highly recommend this club to people of all experience levels. On a side note, their care and attention to detail to everything COVID 19 related is very reassuring…

Fantastic experience: Very helpful staff.