Information about K2xFit

Earl Grey Dr 400
K2T 1B9, Ottawa

Opening hours

Cerrado temporalmente
  • Monday: 6:00 AM – 8:00 PM
  • Tuesday: 6:00 AM – 8:00 PM
  • Wednesday: 6:00 AM – 8:00 PM
  • Thursday: 6:00 AM – 8:00 PM
  • Friday: 6:00 AM – 8:00 PM
  • Saturday: 8:00 AM – 1:30 PM
  • Sunday: Closed

Our comment from FitFit Canada about K2xFit:

K2xFit, located in Ottawa, Canada, is a dynamic fitness center that emphasizes a holistic approach to health and wellness through its unique program built on three key pillars: exercise, nutrition, and accountability. Many users tout the program's effectiveness, reporting significant results such as weight loss and improved fitness levels. With workouts that are quick, scalable, fun, and mentally engaging, members appreciate the supportive group environment that fosters motivation and camaraderie.

Highlights of K2xFit:

  • Short, effective workouts (30 minutes) that are tailored to individual fitness levels.
  • A dedicated coach who provides regular check-ins and guidance on nutrition, helping members make healthier choices.
  • A welcoming community with friendly and encouraging trainers.
  • Flexibility to work out at home with minimal equipment.

However, some users have reported issues with customer service and membership cancellations, expressing frustration over communication lapses and billing problems. While many have enjoyed a positive experience with their trainers and workouts, there are cautionary tales regarding contract enforcement and responsiveness, suggesting potential improvements in management and customer relations.

Overall, K2xFit is recommended for those looking to achieve significant fitness goals in a supportive environment, but prospective members should approach the financial and contractual aspects with careful consideration.

K2xFit: Opinions

3.8/5 (83 Opinions)
Marion Aitken 11 months ago

Fantastic experience: I highly recommend K2XFIT! It is a unique program built on three key pillars - exercise, nutrition, and accountability. And the *way* each part is done at K2XFIT is specific, challenging, and absolutely achieves lasting results, unlike any other program I've tried. After a year here, I believe I'm the most "functionally strong" I've ever been in my life (even during my twenties when I was a bonafide "gym rat"). The workouts are: A) quick (30 minutes) B) scalable (they will always remain challenging even as fitness increases. One can increase weight lifted, or speed up the exercise pace, or even adjust body positions, so exercises don't get boring and easy) C) fun and positive (they are group sessions and working out with others boosts one's motivation and endurance) D) mentally engaging. Many exercises work the entire body and improve coordination, balance and flexibility. E) available to do at home requiring minimal space and equipment, and the trainer online is doing the entire workout WITH you to guide you every step. I always feel like a champ after giving my all at a training session. In addition, a critical piece I've missed most of my life was how to eat well (feed my body what it needs to lose weight and add muscle). I have learned so much from my incredible coach about the food choices I was making, and she equipped me with the knowledge to make healthier choices as well as tips to overcome cravings and plateaus. She is always an advocate and cheerleader and never a judge/guilt-tripper. If you put in the work, and stick to the plan crafted for you by K2XFIT, you WILL see results that are sustainable, realistic, and often shockingly better than you could imagine!

Ryan Gencarelli 1 year ago

Negative experience: Decent in gym experience, horrible business. My wife had a very similar interaction ~4 years ago with K2XFIT Kanata regarding the paying up front and refund if % of body fat lost. Long story short, they continued to charge our credit card for months even though we explicitly cancelled based on the contract provision of moving more than 50km away. Brutal customer communication (aka non-existent). No responses to emails from the owner or staff, hollow promises from Facebook chats. Finally the payments were stopped after months of zero communication and we were out hundreds of dollars. Stay away from this gym. I'm actually surprised they're still in business to be honest.

Matt K 1 year ago

Negative experience: Beware of these scammers, you won't be getting your money back

Aurelien 1 year ago

Negative experience: BEWARE. This has clearly been a scam in the past and the owner still has shady business practices. Most recently it looks like he is asking the employees to post fake 5star reviews under different names. Stay away when any ad says it is free. They are known to take your money and then never reply.

Ben Stoner 1 year ago

Fantastic experience: love it! great results and super fun. Most importantly its incredible value - I get a coach that checks up on me almost every day, easy to follow nutrition and killer workouts for less than I use to spend on smoking!

Jessica Baartman 1 year ago

Positive experience: Edit: Owner got in touch with me and refunded my money. I am glad this is all dealt with. Owner also gave me some credits for free workouts. I was told I could cancel my membership with 30 days notice. It has now been 3 months and they are still taking my money and not refunding it. I have reached out multiple times and am not getting any responses. It is extremely frustrating. I even used to get an email when the autopayment went through, I am not getting that anymore. I am having to go into my credit card statements to see that I am still being charged. This is absolutely unacceptable.

Zak Gilbert 1 year ago

Positive experience: Edit: The owner reached out and explained that they are short handed and that my cancellation had been processed there was just a 30 day waiting period. They apologized for the lapse in communication and processed my cancellation. I went to this gym for 3 years and loved it. They do have a good program and upbeat atmosphere. Unfortunately I injured myself in an unrelated activity and needed to undergo ACL reconstruction surgery. I am in the post OP recovery phase and will be out of the gym for an unforeseen period of time. They initially agreed to pause my membership for a few weeks but when it became apparent that I would require longer to recover I opted to cancel my membership for the time being. Now they have been completely ignoring my attempts to cancel for the past 3 weeks. Zero contact. I can not recommend this gym so long as they act like this.

Emma 1 year ago

Fantastic experience: Truly one of the most top notch programs with results to match. The individualized program based on personal needs and goals, make it incomparable to any other program or gym. Wonderful coaches, trainers, owners and staff. If you want results and people who truly care about you health and fitness success this is the place to be.

Shauna Martin 1 year ago

Positive experience: I can't rate the actual program. I asked questions about cost and got the run around, after multiple tries I was never given an actual cost per month. I tried to visit in person but they were not open. I ended up going to a different club that would provide me with actual information. I will say that the program sounded really great and the staff seemed nice. It's a shame I could not get answers.

K2xFit

Hi Shauna, we don’t have a “one size fits all program” that can be quoted. We provide clients with training, custom nutrition and personalized coaching. We always offer any potential new client a free consultation to understand their needs and goals so we can provide actual solutions - this is not just a workout gym. That would have been your best course of action as you would have gotten a lot of value either way.

Nathan Lam 1 year ago

Negative experience: My wife's experience: Good luck on trying to cancel your membership, especially if you are month to month. Owners are completely unprofessional and non responsive. Avoid, avoid, avoid. Make sure you take a picture of your contract as it will not be honored. Cancel request 4 months later and 800 bucks out, still no response. This is the treatment for someone that loved the coach and programming. Check the better business bureau as well to form your own opinion. After receiving an offer of either taking down the review for a chance to suspend and not cancel the contract - here are the details. Apparently there was a "misunderstanding". Agreement signed was to switch from the elite tier to a lower tier membership. Before the switch, the elite tier contract had already been set to a monthly renewal, not yearly. Is the misunderstanding is that you cannot move from a higher tier to a lower tier without signing up for a year at at time? Even if you were monthly ? 100% she was told the new contract was monthly. It's an incredible pain to deal with. For anyone that has tried to fight charges on their credit card, it is a lengthy and terrible process. As it is a pre-authorized payment, the card can be cancelled and the charges will go still through. Then you can't cancel the card until you make the payments. Owners are not responding - seems like the common complaint for the existing reviews. Word of advice, make sure the contract is valid. Most of the listed requirements were not on the K2 contract. The memberships are covered under the consumer protection act. https://www.ontario.ca/page/joining-gym-or-fitness-club Cancelling your contract You have the right to cancel your membership contract within 1 year if it doesn’t have certain information. Under the Consumer Protection Act, your contract must include: -your full name, the club’s name and address -a full description of the services you are purchasing conditions of cancellation and renewal -the total amount that you will pay, the number and amount of payments you will need to make and any additional charges -the start and end date for each service that is part of the contract -the dates when the contract begins and ends Frustrating. On top of that, there have been DUPLICATE charges as well.

Monty Farrow 1 year ago

Fantastic experience: Attentive and focused coaching and a nice gym environment!!

Ali Diab 1 year ago

Fantastic experience: What a great and amazing GYM, with a great Team

Rachel B 1 year ago

Negative experience: They're a scam. They're not accredited by the better business bureau and tell you they won't charge you until you decide, but charge you anyway and fraudulently e-sign your name to a contract. They will not respond to me about any of this.

Jennifer Barclay 1 year ago

Fantastic experience: I have a coach who connects with me regularly, an eating plan, plus short but intense workouts that have me struggling with stairs lol I can’t say enough positives things about K2XFIT- the feeling of community is strong and the results are real!

Jess S. 1 year ago

Fantastic experience: K2XFIT is an absolute must fitness program no matter what fitness level you’re at. I really like how the program gives me alternatives to take it down a notch or make it more challenging to get the most out of every workout. I’m already seeing a big change in my energy levels, body and mental health.

Thâmara Cavalcante 1 year ago

Negative experience: Don’t trust them. Me and my husbands are trying to cancel the contract for about two weeks, we went there, we called, we sent emails, we leave messages on Facebook, WhatsApp, messages…. NOTHING They took about 5 days to give an answer saying they are gonna cancel and we had about 5 charges on our credit card even we traying to cancel it for a lot of times. They really don’t know how to do customer service. Worst experience I ever had

K2xFit

Not sure who you are, we have no record of you as member. If you have a legitimate question or need assistance please email [email protected] or just drop in - we are open everyday, it's very easy to actually speak to someone.

Kirsten Malis 1 year ago

Fantastic experience: Absolutely love K2XFIT. Im down by almost 15 pounds and so is my body fat % After a massive blood pressure scare in the spring I knew I had to get a handle on my health and weight. I would always try the fads, loose weight then gain it back. The workouts are rigorous and exactly what I needed. My coach Aksell would always check in to see how Im doing and had tons of great advice. Im continuing with the program as this is a lifestyle I want to continue with. Its a great community

Kimberley Leclair 1 year ago

Fantastic experience: Hi Everyone, I have always been an active person but one who struggles with my weight. Gyms, fitness programs, weight loss/management programs, trainers, nutritionalist, etc. Nothing was very sustainable. The last few years my cubicle weight ( lol... not holiday or Covid weight... but cubicle weight-new medical term I am sure) along with life & my 40s really got the better of me putting my health/wellness first. Last fall I embarked on a kick the cubicle weight campaign, lossing 40lbs than plateaued. Lucky K2XFit found me on FB in early Jan 2023. Their wholistic science based approach to fitness, top notch coaching, knowledge sharing, food education & planning was the perfect fit for me. Most importantly their team is composed of some of the most amazing, dedicated & kindest humans I have had the privilege to meet. Their secret weapon is they really want you to succeed in being the best version of yourself. They work tirelessly with you to reach your goals! K2XFit were/continue to be instrumental in me overcoming my plateau, going from 323lbs to 298lbs in the last 9 weeks. I feel stronger, have more energy and am healthier overall. With K2XFit in my corner I have no doubt I will reach my goal as well as maintain it ... indefinately! I highly recommend K2XFit to anyone wanting to work towards a more healthier you. They are inclusive to persons regardless of athletic ability, fitness level &/or body type. I am a perfect example to that! It's never a bad investment to invest in yourself ... the returns are priceless! Hope to see there. Kindest Regards.

Jackie Blais 1 year ago

Fantastic experience: Ive been a member of K2xfit Martial Arts and Fitness Orleans for 2 years and also had the pleasure or attending classes and informative workshops at K2xfit Kanata Both are Awesome places that provide positive experiences and both Wonderful and Professional Coaching from Educated Instructors Sensi and Rensi's I have had Wonderful experiences at both Fitness/Dojos and will continue to because of the many supportive people I have met and come across along the way. I know from my experiences there that anyone and everyone who attends or is planning to attend or become a member at either K2XFIT Kanata or K2XFIT Martial Arts and Fitness Orleans will have many great things to say. The coaching is fantastic the contests they provide are exuberating and fun and make both weight loss muscle gain a Healthier way of living , Self Defense Kickboxing etc a great experience. Support is also one of the most Awesome parts I love most about K2XFIT as I have gone through transformation that made me a happier healthier and more courageous person loving myself more and being proud of my accomplishments!! SHOUT OUT to K2XFIT for all your kindness care and support in all aspects of my life.. WOOT WOOT!!

Andrew Krüger 1 year ago

Negative experience: Signed up for the 6-week program(also a person who frequents a gym), took a solid 2 days to decide against it. I Waited for nearly an hour for an online meeting, and left. The hour wait was attributed to the trainer being on the wrong computer and account, in the wrong room (not a problem that takes an hour to solve). I value my time and was not happy, and informed K2X I would not be a client. The trainer (actually the co-owner!) responded like he was insulted, and brought up how I couldn’t personally afford the deposit in full at a moments notice (which we had agreed a plan on). Needless to say I will be getting my money back and using it to fund my own meal plan which can be found in large quantities online. Not the best business practice to disrespect and insult potential clients. Have already informed friends and family to avoid this place.

Ashley Lemery 1 year ago

Fantastic experience: This program has 100% changed the way I use nutrition as fuel for my body. The coaching and group fitness classes have helped me fit in regular work outs and finally see REAL results. I'm super happy about my progress and am excited to see how far I can push myself!

Diana Iafelice 1 year ago

Fantastic experience: I joined K2XFIT at the very end of Dec 2021 as I had seen some incredible results and transformations from others. I was paired with my amazing Coach Kristina and with her guidance and with my determination to make this change I notice serious results within 4 months. Learning about nutrition was the greatest benefit for me as this had been missing in my past workout regimes. With consistent and healthier eating habits and consistent workouts my body had started to lean out and change to what i had hoped for! Being in my late 40s I am in the best shape of my life and feel amazing! The workouts are so much fun, short and effective and the people I am surrounded by in class are inspirations! I highly recommend K2XFIT if you are ready to make this change in your life!

K2xFit

You rock Diana - keep it up. You hard work and dedication inspire others :)

A Lee 1 year ago

Fantastic experience: I’m guilty of becoming one of many people who’ve gained weight during the pandemic. I knew something had to be done, but I didn’t know where to start. In comes Coach Lynne! She’s built me a meal plan, and an online work out plan - which I can do in the comfort of my own home, without having to go into the gym. Truth be told, after living a sedentary past 2.5 yrs lifestyle, I figured doing the online program at home, no one can see how out of shape, strength and endurance wise I am. I lost 13lbs in the first 6 weeks, and decided to continue on. I am currently down 23lbs and hope to keep on going. Simple to use K2XFIT app that I stream onto my tv, started off with body weight and now using weights. It’s not just the meal plan and workout plan… it’s the accountability that having a coach be cheering you on and working with you to adjust meal plan when needed. Also providing recipes when you’re stuck, or reminder to drink more water! Workouts are only 30 mins - 3x a week! No excuses to not be able to complete this. Did catch the flu the last couple of weeks, and normally by deviating from wo and meal plan in the past, I would gain weight back… but I haven’t. I feel more energetic to keep up with my 5 yo, sleep better, complexion is better, buying smaller clothing that’s not black, but more importantly, I feel better. More confident and when I see my friends/coworkers, I’m not ashamed that I gained weight during pandemic because I feel and look better before the pandemic. Thanks for coaching me Coach Lynne and being my biggest cheerleader!!!

Jaspreet Singh 1 year ago

Negative experience: Please be very cautious about their free 6 weeks TRAP. DO NOT go by what is being told to you verbally but read the agreement carefully, which is asked to be signed right in the first meeting. Ask for the time to read it word by word. DO NOT GO for Nutrition Consultation in the first week to make sure that you are getting comfortable with in person fitness classes. As per their agreement (attached for reference) once you take up the nutrition class you can not get the refund. And their responsiveness to your questions and concerns decline once you are done with your Nutrition class.

K2xFit

?? After you get a nutrition consult, a personalized plan, and coaching time - there is no way for you to return this time to the coach and no way to return the information you now possess... It should be common sense obvious that it is why we can't refund something that can't be returned and after the value has been exchanged... but yes it is also spelled out for total clarity and transparancy.

Michelle Laing 1 year ago

Fantastic experience: I saw an ad for K2XFIT's 6-week fitness challenge on Facebook and decided to give it a go. Its a great mix of a good nutrition plan, a minimum of three 30-minute workouts per week with a variety of HIIT that target every area of the body (thanks Coach Kristina for the great 6am gym sessions and Coach Alain for the occasional Saturday classes), and a dedicated personal trainer who is happy to help you out at any time through the K2XFIT phone app (thanks Coach Lynne). The accountability is incredible, Coach Lynne often checked up on me to find out my progress with my measurements and diet. Also, the ambience in the gym is spectacular - I loved the sessions. The energy from everyone attending the session is great and helps keep you motivated. The lively background music in Coach Kristina's 6am gym sessions keeps you charged and able to focus on yourself. I had so much energy for the day after each gym session that I completed. With all the assistance, I am down 10lbs! To date, it is one of the best fitness regimes that I have been on!

Rheksor Void 1 year ago

Fantastic experience: Since covid I put on a few pounds and needed to shed some weight. I looked at different options and found that this would be a perfect mix between working out on my own or getting a personal trainer. I’m glad I did! Workouts are quick and intense. I’m loving my progress and pushing myself more each week. The nutrition plan is easy to follow and I never feel hungry or wanting more. I don’t feel like I’m restricting myself. After 6 weeks I’m down 22lbs and I feel much better both mentally and physically. Now I’m excited to see what the next few months will bring. Anyone on the fence, whether you’ve had experience working out or not, this is a complete program to get back in shape and live a healthier lifestyle.

Sarah S 1 year ago

Positive experience: Workouts change up daily, and are only 30 minutes. Other members are friendly and encouraging. Workout schedule is very limited. Menu plan for the first six weeks is very limited, particularly when allergies or religious or other reasons limit what you can eat. Communication is hit and miss. Joining the FB group took the better part of a week to get approved and I am still waiting for confirmation of cancellation of my account.

Warren W. 2 years ago

Negative experience: Condo at 100 Jamieson St. Still missing.

K2xFit

what is this? you have the wrong business. No clue what you are talking about.

S D 2 years ago

Negative experience: Had an appointment for 6:30 showed up ten minutes early and they were closed, waited ten minutes and they never showed up. This is completely unprofessional. I tried to call and no one picked up and then someone texted like "how can I help you?" And when I said I showed up for my appointment no one was there they didn't respond

K2xFit

If an appointment was missed, you have our sincere apology. If you want to reach out we would be happy to give you some complementary sessions.

Alison Ja Eue 2 years ago

Fantastic experience: I completed the 6-week fitness challenge. Between the meal plan (which is quite flexible as it just gives you food options for each category and quantities for each food category, so you can mix and match as you desire - which I loved not having a fixed plan of recipes to eat each day) and the workouts (with accountability of needing to go at least 3 times a week to complete the challenge!), I saw a lot of progress and lost 10 pounds of fat!! Even though I'm not a morning person, I'm so glad my friend encouraged me to try out the 6am classes Monday to Friday with Kristina! It was a great workout with the camaraderie of the same individuals every morning, convincing me to roll out of bed each morning to get in that workout. I felt so good and accomplished after getting my workout in at the start of my day, with a fresh dose of endorphins. I highly recommend trying to go to those 6am classes with Kristina!

Brittany Abany Mattera 3 years ago

Fantastic experience: K2xFit has kept me accountable for working out 3 times a week! I absolutely love the results!

Denise Desforges 3 years ago

Fantastic experience: Loved my experience with k2xfit, my coach, Issa, is amazing. The motivation he gives during the experience is phenomenal. I wouldn't have been able to do it without him. Started week 3 and down 12lbs. I feel great.

Guettelande Mathurin 3 years ago

Fantastic experience: They are Amazing on communication, professionalism is awesome, and the program they offer is beyond Awesome! I loooooooove them! Try them because you WILL NOT regret it :)

romana tomasovic 3 years ago

Fantastic experience: I completed the 21 day trial and had a lot of fun with it! I really enjoyed the workouts and was able to try out new recipes that were part of my meal plan. My Coach Issa was amazing and super motivating throughout the whole 21 days. Thank you so much for keeping me on track with my fitness goals :)

LORETTA WRIGHT 3 years ago

Fantastic experience: I participated in the 21 day transformation program and it was an awesome experience! A cookbook is provided and it may seem uninviting in the beginning, the recipes are actually delicious. It provides you with everything you need as you embark on a healthy lifestyle journey. The support is exceptional! I worked with Issa and he never once made me feel like I was alone in this. He made sure to check in with me to make sure I was comfortable with the program or satisfied. He was with me for the entire 21 days. I appreciate you so much for everything you've done!! Let me just inform you like with anything, you have to work hard for the results you desire. You can't have the same eating habits and expect change. You have to have the mindset to put in the work. I would recommend this program to anyone that's looking to change their life for the better!

Brittany Parish 3 years ago

Fantastic experience: I did the 21 day program with Issa Wheb as my coach. The program was a great way to help me stay on track with my goals and the workouts were fun and showed good results. Issa was very great to have as a coach, always there for support, motivation and to check in on my progress.

J.ackerman13 3 years ago

Fantastic experience: Thank you for the experience K2fit ! I was able to learn a lot about myself and got stronger, after the 6 weeks challenge I lost 6% of body fat thanks to the coaches and their great fitness program and meal plan.

Denise Cordello 3 years ago

Positive experience: I was blessed with Coach Issa. And I feel that I have found a friend for life! That is how friendly and encouraging he has been! The workouts are about half an hour- and EFFECTIVE!! I don’t think I could go a lot longer actually. The only reason I didn’t give a 5 stars is bc of my OWN shortcomings with the computer..but that was my own fault... But he was patient and explained how to zoom and what I needed to do with my watch etc. And on a side note-even though it has nothing to do with the program itself- when I asked why he had shaved his signature beard off.. and he replied that it was not perceived as being professional enough.. I say if you are doing your job well- shouldn’t be an issue!! Thanks Coach Issa for the help getting me back on track

John 3 years ago

Positive experience: The coaches and workouts are excellent. you will lose weight and get stronger if you follow their diet and put in the effort during classes.

Carol Zalutko 3 years ago

Fantastic experience: K2XFIT , My overall experience was outstanding the professionalism and dedication from my trainer Issa was phenomenal . Issa gave me encouragement, professional support to make me realize anything is possible even at my age. So Big shout out to Issa and the team At K2XFIT thank you ❤️!!

Libby Quibell 3 years ago

Fantastic experience: Coach Issa is the best! Such a great support and always a source of positive encouragement and accountability. 10/10 would recommend.

Brittany Abany 3 years ago

Fantastic experience: K2xFit has kept me accountable for working out 3 times a week! I absolutely love the results!

Edgar Gonzalez 3 years ago

Fantastic experience: Coach Issa was with me each step of the way and gave me the motivation to get through the tough weeks. I did the 21 day fitness challenge and I can definitely see the difference! With motivation, a great meal plan and workouts I am able to accomplish my goal of getting fit. Thank you Coach Issa!

Antonella Heintzberger 3 years ago

Fantastic experience: I completely the 21 day challenge with coach Issa. I absolutely loved the work outs they were hard but pushed me to do better. In the challenge they provided you with a coach that was with you step by step. A cook book with recipes that you are required to follow. The recipes were delicious. I absolutely loved the over night oats for breakfast. If you ever had any questions, Issa always responded. I did loose 4 pounds, and I started to tone in my legs, arms and my stomach. I would definitely recommend this weight lost program to anyone looking to loose a few pounds and tone up. This program gave me more confidence in my self.

naomy k 3 years ago

Fantastic experience: I was able to lose my goal weight! happy I did the 6 week challenge.

Rebekah Clark 3 years ago

Fantastic experience: Coach Issa kept me on track. He explained everything perfectly so that I could succeed. The plan itself is pretty easy to follow the way they have it set up. Definitely strict, but got the weight off.. It was up to me to follow the guidelines and when I did I saw immediate results. So thankful to be able to do the free 21 days. If I could (had more money) I'd definitely stay on this plan. Can't thank you all enough, especially Coach Issa!

TIFFANY MCFALLS 3 years ago

Fantastic experience: Great workout programs, great coach support, great structure and great outlined program, all around a wonderful program.

Angela Ducker 3 years ago

Fantastic experience: 21 Day Challenge. This is a great program for people who need an extra push to start their weight loss journey. My issue was accountability. My coach was excellent. Issa is down to earth, professional, caring, a very good listener, inspiring and an all out good person. The trainer was funny and energetic. The workouts are short but effective. All in all I could not have gotten a better experience from anyone else. 5 stars because I couldn't give 10. I lost 12bs in the 21 days.

Susan Nada 4 years ago

Negative experience: I was exited to start the 21 day challenge and after 1 call and taking my card information they NEVER call me back to set up the next call or zoom meting (like they say). They tell you what you want to hear but for me it was just lies. Now I have to report them to my bank

K2xFit

No clue what you are talking about. You are not a member and were never charged. If you have any legitimate questions or concerns please email [email protected] .

Taylor Trott 4 years ago

Negative experience: This place is an absolute scam. They promote a "Free Fitnees Bootcamp", however after the introduction they inform you it costs $500 up front. We paid the deposit to reserve our place as it was limited and were told it was 100% refundable. The next day we requested our refund and began a 3 month journey of trying to get our refund. We paid by debit on a "square" machine and they are only able to issue refunds via Cheque. We have been given 5 different dates to pick up the refund, every time we go in theres a new excuse. The owner is on vacation, he is at the hospital with his father, he is at a business conference, or the accountant was off this week. Every day they wasted our time travelling to pick up the cheque only to be met with a new excuse. There are multiple others still awaiting refunds as well. The only way we may be able to get it is with a court order. Please be careful with where you decide to trust, this place should not be one of them.

Josh Peeters 4 years ago

Negative experience: Beware. I went in for a consult and decided I wanted to think about using their services and speak with my wife. They said to hold the deal I needed to pay a $50 refundable deposit. I decided against joining and have been waiting for months for the $50 to be refunded. Not even a response to texts, dm's, or emails.

K2xFit

We have never had a policy of having a $50 deposit... ever. So I have no idea why someone would have required this? Also your timing was at the begining of the pandemic before being completely shut down for nearly 2 years. If you have any questions or concerns we would be happy to chat - [email protected] or please drop in.

Curtis Schaler 4 years ago

Fantastic experience: I joined the 6 week challenge where you need to drop 25pnds or 6% body fat. I was really sceptical about giving the deposit thinking it would be impossible for me to drop that kind of weight or body fat. Well I just ended today a I am happy to say I did it! 9% body fat in 6 weeks! They have a awesome team of trainers, a great environment to work out in and so on and so forth. If you’re looking to make a change for the better I strongly recommend this place! Thanks for all your help and I’m looking forward to continuing with you!!!!

Minh-Tam Nguyen 4 years ago

Negative experience: This gym is a scam. My husband participated in their 6 week challenge in February (pay 500$ up front and if you lose 25lbs, get your money back) and still has not received his money back. No one answers the phone, the phone isn’t set up to receive voicemail, and emails aren’t being replied. Save yourself the aggravation and don’t sign on with these con artists.

K2xFit

Minh-Tam - I'm not sure what program you are referring to as this is in no way what our current 6 week program entails. However more importantly you are describing difficulty in reaching us in the middle of the pandemic when we were forcibly shut down by the government off and on for neary 2.5 years and we had to lay off most of our staff... We would be happy to chat with you anytime and review any issues you may have had. We are open at the Kanata location 6 days/week, and you can also reach us at [email protected] .

Kimeta Crnic 4 years ago

Fantastic experience: Excellent gym - all the staff are friendly, helpful and motivating. The space is clean and well organized with nice equipment and facilities. The best part is definitely the coaches. Coach Kristina in particular is wonderful - she is very knowledgable and holds everyone at the gym accountable for their fitness goals. She is always watching out for form and seems to have a personal piece of advice or motivation for each member. You can tell she really cares about the group and she has been a big part of my success at K2xFit! This gym has provided me with the motivation to participate in fitness - even at 6 am! Would very much recommend K2xFit (Kanata) to anyone - whether beginner or expert fitness level.

Stéfanie Bolduc 4 years ago

Negative experience: If you are looking for a community-based gym for the average person, this is a great place! The people who go here are really welcoming and friendly. If you are looking for a coach to keep you accountable and thinking of joining the 6-week challenge – go elsewhere. You are better off going to your local gym and getting a personal trainer. I heard some of the coaches are greatly, sadly that was not my experience at all. My coach never told me about the nutrition talk, never checked-in with me, never checked my weigh-ins and rarely answered my questions via message. If I wanted a question answered I had to chase him, and he often forgot that I was there waiting for him. I am recovering from an injury and was given no modification for exercises; I had to google them myself. And the “custom meal plan” based on your sensitivities and intolerances does not exist; it’s the same for everyone. When the Burn PM made me really ill, the response was “that’s weird, just keep taking them”. If you injure yourself in a class (or step on a piece of glass that was on the mat), no incident reports are filed and no one follows up with you. My coach never even followed-up with me for my last weigh-in, so I have no idea if I made my goal or not. I just stopped going… I doubt he even noticed. Overall, I think the intention is there for this studio, but it is very poorly managed or, in fact, not managed at all.

K2xFit

Hey Stefanie, your description is widly different than what most of our clients experience... We pride ourselves on world class services. Please reach out to [email protected] . We would love to give you the real K2XFIT experience with a completely free program.

Greg Tilley 4 years ago

Negative experience: DO NOT SIGN UP FOR THE CHALLENGE - THE MOST EXPENSIVE GYM MEMBERSHIP EVER - great people and really inclusive atmosphere - but the 6 week challenge is BS. I did lose weight and am proud of that - and the coaching on the mat is great, energetic and fun....but the promises of follow up and accountability are just not there. My wife and I signed up for the 6 week challenge and met with one of the coaches who walked us through the format of the challenge. Sounded great! They would take before and after photos, keep us accountable if we didn't show up, they wanted to see grocery receipts every week and would offer general tweaking of the plan to help you succeed - definitely worth it for the money....IF they had actually done any of that! We asked the coach for the first three times we went if she wanted to do the before pics - and were told "Tomorrow" each time - we just gave up on that after a few days. Each weekly weigh in, we were to present our grocery receipts for review - never happened. Actually, we were never shown how to properly use the equipment to weigh in - another member was asked to show my wife how to use the body fat measuring device - she is still not sure she was doing it right. We were given a blank paper to record our numbers on, with the coach promising to create a proper spreadsheet (like the previous groups clearly had) - that also never happened and we ended up making messy notes on these random pages. The workouts were excellent - the 30 minutes was great - but the promise of the challenge, and the support you are supposed to get for $500 for 6 weeks was never there. I think the idea is great - the execution is poor.

K2xFit

Hey Greg - congrats on losing weight with the program. We pride ourselves on a world class un-matched experience. If you feel you did not experience that, please reach out and we would be happy to give you a complementary program for you and your wife. Based on your description of events which is very abnormal I think you will be shockingly and pleasantly surprised with your experience moving forward. You can email us at [email protected] and we will take care of you.

Dakota Warkentin 4 years ago

Fantastic experience: The workouts are quick and dirty. You get the workout you need and you get it in half an hour. Kristina is a great workout motivator. The diet in the 6 week challenge, although difficult, produced results.

Rachelle Kelly 4 years ago

Fantastic experience: I did the 6 week challenge and I absolutely loved the workouts. The trainers were great and friendly and I achieved amazing results!

Jeff Barker 4 years ago

Fantastic experience: I was part of the 6 week challenge that they offered. The workouts were a hard hitting 30 minutes, and Coach Kristina was a great motivator. She made the workouts easier or more difficult depending on your abilities. She really pushed me to my limits. The diet was a difficult adjustment, but was definitely a major factor in my success. [this review was given as part of a promotion]

Hailey Dolter 4 years ago

Fantastic experience: Great environment and everyone was so encouraging to one another. I reached my goal and feel great because of it. The workouts were perfect because they were intense and would be over in a half hour. Overall I had a great experience.

Nikki Gillingham 4 years ago

Positive experience: I was looking for a kick in the butt to get back to working out and eating healthy again, and this was exactly what I needed. A hard but fast workout 3 times a week with motivating trainers and a meal plan to keep you on track. I lost 4% body fat in the 6 weeks and can feel (and see) the strength and fitness I've gained. Definitely recommend.

Sabrina OReilly 4 years ago

Fantastic experience: The K2XFit 6 week fitness challenge was a great experience for me. Coach Kristina started by creating a personalized meal plan around my dietary restrictions and a fitness goal for me to follow and work towards. The meal plan was simple to follow as a grocery list and recipes were provided. The workouts are offered at various times throughout the day. What made it so easy to fit the workouts into my schedule was that they were only 27 minutes long. The workouts are very efficient and very effective. While working out on the mats, Coach Kristina pushed me past physical limits I did not know I could exceed. She closely monitored everyone working out to modify workouts to individual needs as well as to ensure proper form, accountability and motivation. After each workout, Kristina gathered all members and shared some positive insights and words of encouragement to carry with us throughout the rest of the day. Not only did this continue to motivate me to make healthy choices, it created a strong sense of community and belonging with all members. Off the mat, Coach Kristina was always available to answer any questions in a prompt manner. With her knowledge and expertise on health and fitness, she was able to seamlessly adjust my meal plan when necessary to support my goals and success. As someone who has always lived an active lifestyle such as playing sports and going to the gym, I have not attained results even comparable to what I have attained in 6 weeks at K2XFit. I would absolutely recommend the 6 week challenge to anyone who is considering trying it.

Rafay Abdul 4 years ago

Fantastic experience: Great workouts and meal plans. Just three days a week for 35min and you can hit your goals of weight or fat loss. I wasn't overweight but just wanted to be leaner. After just 6 weeks, I lost my stubborn 10lbs and I'm at an incredible 12% body fat level!

Steve McCarthy 4 years ago

Positive experience: Words can not express the feeling I have right now. I was a skeptic, at the same time I put my trust into this program. I can tell you there was up and down, I follow the program to the letter that I could and able to accomplish an amazing transformation. Not only it gave me the confidence of possibility, that I can continue this journey and start my new life style vs going back to my old eating habits. I've learn to control my portion and cut my sugar and salt to 0 in 6 weeks and survived. I want to personally thank the team, and their hard work to make this possible. I recommend this to anyone who is struggling with weight lost, as the result are noticeable and the feeling of accomplishment is real.

Perfect Touch 4 years ago

Fantastic experience: Very nice gym, awesome and dedicated coaches. I lost 31 pounds in 6 weeks. Thank you Kristina!! Blaise

Ryan Dunn 4 years ago

Fantastic experience: This is absolutely the best present you can give yourself. I found all the instructors to be extremely knowledgeable, and they are flexible with having alternative exercises when you have injuries. The challenge does work, and will leave you wanting to continue.

Jessica “Aria and Gigi” Colasante 4 years ago

Fantastic experience: What an amazing and gym and program! I successfully completed the 6 week challenge and I am thrilled I took a chance on the them. I feel stronger and healthier and more alive than I have in years! Never in my life have I enjoyed working out but theses workouts are so much fun. I have yet to have one day when I didn't feel like going to workout. Peter is a fantastic coach and very supportive and I highly recommend you join him on the mats!

Rokibul Hassan 4 years ago

Fantastic experience: Definitely the go to place to achieve your fitness goals.. Great place to work out with nice clean friendly environment.. really helpful coaches

Shannon McNamara 4 years ago

Positive experience: I joined as part of the 6 week challenge. The workouts are great and definitely helped me to strengthen my core, tone up and lean down postpartum. A lot of lbs were shed or shredded on those mats in just a few weeks.

S Smith 4 years ago

Positive experience: Six weeks ago I signed up for this challenge not knowing what to expect. After the first night I was not sure that I was going to make it to the end of the challenge. Thanks to k2Xfit kanata coaches, Kevin, Kristin's and especially Peter Hanna, all the encouragement and nutritional guiding help me reach my goal for the challenge. I started at 248.8lbs, tonight I am 223.4. Besides the loss of weight I have not felt this good for a long time. Thank you.

Shonette Whelan 4 years ago

Fantastic experience: "Last week I reached my weight loss and fitness goals at the 5 week point. I lost over 6.1% body fat and have K2XFit and their program to thank for it. Hard work but worth every second. Love it so much that I signed up for a full year. A special shout out to Kristina and Peter as well as my new friends on the 7AM workout group. Thanks K2XFit!"

Mildred Francisco 4 years ago

Positive experience: I joined the 6 weeks challenge at K2XFiT to gain self confidence, strength, and get in better shape. The workouts are fun and amazing that made me loose 13 lbs. and 7.3% of body fat. I wanna thank all the coaches who keeps pushing and motivating us, without your support I might have given up on my first week. I highly recommend for weight loss, building muscles, and strengthening the core. You can get them all at once at K2XFiT. Thank you for the opportunity K2XFiT

Alei Eldeen Mohamed 5 years ago

Negative experience: They scheduled me at 8:00 am then when I went there a nice gentleman told me nobody is here we need to reschedule. I told him I will never come back.

K2xFit

Hey Alei - it appears you had a scheduling mishap which is unusual for us. I do apologize for any inconvenience. If you want to reach out to [email protected] We would be happy to offer you a complimentary program.

Nikki Gillingham - Owner, Blue Whale Communications 5 years ago

Positive experience: I was looking for a kick in the butt to get back to working out and eating healthy again, and this was exactly what I needed. A hard but fast workout 3 times a week with motivating trainers and a meal plan to keep you on track. I lost 4% body fat in the 6 weeks and can feel (and see) the strength and fitness I've gained. Definitely recommend.

Shannon Imbeau 5 years ago

Fantastic experience: Just finished my 6 weeks challenge. Hard work and dedication paid off!! Thank you K2xfit Kanata for all your support with a special shout out to Peter Hanna for the encouragement. Loved the workouts, meal plan was great...got me back on track.

Ana Lakic 5 years ago

Negative experience: Very unprofessional. I saw an add on social medial promoting this gym. They were supposedly offering 40 locals an opportunity to do the 6 week challenge for free. Once you click on it, you are asked to provide your info (name, phone number and email) then they redirect you to another website for you to schedule a free consultation with a coach. I scheduled a meeting with Kristina on a Monday at 3:00pm and not long after, I got a text message from her to confirm if I am actually going to come to the meeting as well as providing me the address where I am supposed to meet her. She also said, among other things: “we are a small business with real people and take time away from our paid clients to meet with you” - implying her time is valuable, which I understand. I confirmed that I will come to the meeting as planned. I went to the address provided (1175 Wellington) at 3:00pm as per our agreement. I came a couple of minutes early and the place was closed. I sent a text message to Kristina telling her that I am waiting in front of the gym but never got a reply. A couple of minutes later, another girl joined me having gone through the same thing as I did. We thought it was probably a scam and as we were about to leave, a girl teaching martial arts at the place showed up with some kids. She told us that Kristina is not there on Mondays and that it was probably a glitch in the system. But what about the text messages I received?? Then, she offered us to come back at 5:00pm to meet with another coach. Unfortunately, both of us had prior obligations and could not wait that much. She told us then to leave our name and phone number and that the guy will give us a call at 5:00pm once he comes in to work. Needless to say that I never got a call from them and the next day I receive a text message from Kristina saying: “Hey Ana, you never made it in for your challenge consultation. Unfortunately due to the number of applicants we are unable to reschedule you appointment at this time.” Very disappointing. I understand their time is valuable, but so is ours. By the time we left the place, we were in traffic to go back home without having met the coach or got anything from the experience.

K2xFit

Hey Ana it appears you difficulty in connecting with a coach for an orientation. This is unfortunate an not definitaly not typical. Please reach out to [email protected] and we would be happy to give you a complentary program.

Michael Donald 5 years ago

Fantastic experience: A big thank you to coaches Kristina and Peter for pushing me and supporting when I needed it the most. I was in a bad cycle of eating unhealthily and being inactive. I needed something to break the cycle and help me get on the right path. Joining K2XFIT was the best decision I could have made. In 6 weeks with the support and encouragement of the coaches and K2X community I managed to loose 27 lbs., start developing healthy eating as a habit, and enjoy being active.

Fatih Recep Demirel 5 years ago

Fantastic experience: I've been participated to 6 week challenge offered by K2XFit Kanata, and been this location for more than 18 times. It is a clean and cozy place to attend workouts and has very helpful and friendly coaches like Kristina. Workouts take around 30 mins, so it is not consuming your time and definitely you can see the results on your body. Meanwhile you need to follow the nutrition plans they're providing as well to see best results. All in all, strongly recommending to everyone considering to enroll here.

Swanti Deut 5 years ago

Fantastic experience: Amazing experience! The 6 week challenge offered did the trick. I am an active person and wanted a change from my routine with information on meal preparation... and this did it! Coach Peter was friendly, flexible but still strict to always try to make it work for people with a choatic life like my own! They really get you to work hard in those 30 mins and I was able to reach my goal after the 6 week program!

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