Impact Training Centre

Fantastic experience: Great basketball courts and friendly staff

Fantastic experience: Great basketball facility—clean and well-equipped for all skill levels

Fantastic experience: Impact is a great facility, which is maintained very well, unlike other Indoor courts, and with a great staff to support.

Fantastic experience: I’ve been coming here consistently for a few years. Courts are always in great shape and the facility is premium. Great all around staff as well, very well maintained!

Fantastic experience: Great facility. I love the basketball courts. Thank you!

Fantastic experience: impact is a really great facility. the floors are great. the new divider is really nice so there is separation between the two floors. i come for open gym in preparation for my professional season coming up and its the perfect spot for individual training as they also offer open gym time too. i really love being able to have a great facility like impact to train at

Fantastic experience: My son was new to Impact House League last year and I was beyond blown away by the facility! The coaches were great and the facility was well kept and clean. This year he is playing for the Rep team and being new to all of this I had a few questions...when I emailed, Imad himself responded and walked me though everything! There is something that can be said about an owner who answers client emails! Absolutely amazing! After experiencing other leagues I couldn't imagine going back! I'm shocked to see any bad reviews for Impact! If you're a parent who is on the fence...jump off and sign your kid up! You won't be disappointed! Even the quality of the gear is above and beyond any other league we've experienced!

Negative experience: Worst facility I’ve played at by far. Court was terrible and slippery in the summer and almost impossible to safely play basketball on. Would never recommend this place to anyone if I could give 0 stars I would.

Fantastic experience: Impact is a great facility! Their courts are well kept and the staff is very welcoming

Fantastic experience: Impact is a great facility as the courts are very nice. The owner Imad is a very nice guy and is very helpful. The bathrooms were very clean and organized. I would love to continue playing here as long as I can!

Fantastic experience: Amazing facility, really nice courts available and the staff is super friendly and caring!

Fantastic experience: Thanks Impact Training Centre specially Imad. As COBE told us that it was a great experience and love to be back. NÌCE coaching staff and a friendly environment. Thank you for letting the kids experience how to enhance their talent and boost their confidence in every way. You are molding the future MVPs. Cheers for it.

Fantastic experience: COBE had fun in his 2days experience with the team. He enjoyed and whants to be back next year. THANKS Imad..coaches and staff for an awesome job letting the kids enjoying while boosting their confidence to be a great one.

Fantastic experience: I started doing impact basketball 2 years ago. And I have noticed a very big change in my basketball skills. When I first started impact I wasn’t very good but all of the drills, scrimmaging, games etc have made me improve drastically. The basketball hoops are very high quality and the court floors are clean. Every season you are provided with a jersey with a number on the back, shorts and a pair of white adidas socks. The jersey and the shorts are very comfortable and good quality, I would highly recommend impact to anyone new to basketball

Fantastic experience: I'm editing my review as I was able to speak with Imad shortly after writing the review. While I went into the conversation very hot headed and angry, Imad was able to turn the conversation into something positive. Despite my hostility, he was respectful and kind and was able to work out with me a great alternative solution to what had happened. I commend Imad for not becoming as irate as I was and for being able to maintain such professionalism throughout. Something that's not that easy. I look forward to working through the inconvenience and hope to have a much better experience moving forward.

Fantastic experience: We've been part of Impact for 2 years now and are very happy with Imad and the organization he has built. Whether you are part of house league or a rep team his dedication to helping players be their very best is at the heart of his organization. Open gym has been a great extension too. It's a perfect place for players to use the gym to improve their skills and also join in on some scrimmage games. I would highly recommend it. We have been impressed with Imad and his staff. We are proud to be part of the Impact family!

Fantastic experience: Having used the services of Impact Training Centre for years, I can confidently say it is an absolute haven for basketball enthusiasts. The state-of-the-art and very clean facilities include regulation courts, half courts, and specialized skill training areas, perfect for training camps, league games, and tournaments. What truly sets Impact Training Centre apart is the caliber of their coaches, who bring experience from playing and coaching at high school, college, and professional levels. Their dedication to helping each player reach their maximum potential creates an atmosphere of fierce competition and dedicated training. A special shoutout to the owner, Imad Qawash, who is incredibly professional and exceptional in his dealings with everyone at the Impact Training Centre. Imad's passion, vision, and commitment to excellence are evident in every aspect of the facility. His leadership and dedication have created an outstanding environment for athletes to thrive. Overall, Impact Training Centre is the perfect place to elevate your game and be part of a passionate athletic community. Highly recommend!

Fantastic experience: We recently hosted our Century 21 Heritage House Ltd. Charity Basketball Tournment at this facility. We were very impressed with the overall professionalism, cleanliness and level of detail this centre offers. Imad was fantastic to work with, he was open to hear all of our ideas (anything to help for charity he said) and communication was top notch. Things definetly ran smoothly. We're hoping to host our tournament at Impact again next year. Thanks Imad and team!

Fantastic experience: Absolutely fantastic basketball training fascility. The coaching is top notch..The games are played in the right spirit..perfect place for a budding basketball player.

Negative experience: Poorly run league. Half the coaches teach aggression and the 5 foul rule isn't used during games. Players can continually foul and push other players and never be removed. Claims they split teams based on skills assessment but also not true, they are split by names. Players don't receive all of the items promised such as socks and water bottle. Don't waste your money on this league

Negative experience: I am another parent who experienced the same issues with Impact in regards to the U16 Impact Rep team this year. Our kids put in 9 months of hard work, fully expecting to go to the Ontario Cup which was hosted in KW by the way. Our contract with Impact included the fees for the playoffs but as the pervious poster said we were not signed up for it. We paid our fees in September but multiple teams were never registered and the fees not paid to the OBA. The Owner never reached out to any of the parents to tell us. We were informed by other teams that we had played against during the OBL. I called you personally Imad the night we found out, you never returned my call. We asked multiple times to meet with you so you could explain what happened and you never did. You finally sent out an email saying it was the OBAs fault not yours. It was then a game of he said, he said. In the end it doesn't matter who's fault it was, our kids are the one to pay the price of clerical errors or just bad business practices on your part. Giving us a $71 refund means nothing. It's the disappointment that your club caused all these kids that is the main issue. Not once have you apologized to us as parents but most importantly you never stepped up and apologized to the kids for what happened. My son has played in your house league many times and almost every time he's been signed up he's not gotten all the gear promised when we paid. No Water bottles, socks,wrong sized uniforms, only half a uniform.It's sad that we just got used to it and even came to expect it. We gave you multiple chances to see if it would improve but what went on with the Rep teams is a disgrace. You will never get another penny of our money and I hope others see these reviews and don't subject their kids to the same heartbreak our kids went through with your club. Thanks Imad If you paid the fees, we would have been registered seems pretty simple. My husband wasn't coaching for you or Impact. He was helping our coach and team it had absolutely nothing to do with you. When we had concerns I called you and got no response. We asked for gym time to make up for some of this, you wanted to give us times that did't work for us as a group. Yes you offered to put us in tournaments in the middle of the summer, those tournaments where all out of town where we then would incur more expenses. The Ontario Cup was played in our home town, where our kids would have had tremendous support from family and friends. And the gear I was speaking about was for house league not Rep. Although he did get the wrong size shorts at the beginning and had to get them switched. I have every right to voice my disappointment and displeasure with what happened, everything isnt OK just because of a crappy refund. Wow Imad you are now threatening a child. That's pretty low. I recieved an email after my first review that states " I assure you, you have ruined things for your son, I will be sure to point out my experiences with you as our coaches and organization to all organizations in the region and all coaches at every level:)" end quote You are a gem Imad Edit Not sure why this review is no longer showing up on website but I never approved its removal

Negative experience: I'm leaving this review to help parents in the community understand what they are getting into with Kitchener Impact. Go in with your eyes open. Positives. First, it's nice for teams to have a dedicated facility to practice in, though this is less of a benefit than in the past, as other clubs have no problem booking schools and other courts these days. Second, their coaching staff seem decent, though the other clubs in the region have great coaches too. They run a decent house league, but warn your kids ahead of time to be wary of high pressure sales pitches during gym time. Negatives: They often overbook the facility, leaving teams to either share courts or having to look for external venues for regular practices. Two courts aren’t enough with so many teams signed up. There isn't much space for spectators. Their 2 single person washrooms are entirely inadequate for hosting games. Impact claims to have staff to help with team needs but they are unable to handle even the most basic parts of team administration. By far, this is the most expensive rep club in the region. They charge hundreds of dollars more each season. I understand that Impact is the only fully for-profit club in the region and I don't begrudge the business owner the need to make a dollar. But, one could easily argue that a not-for-profit will put the athletes first and every dollar in fees goes to benefit the players, while a for-profit might naturally have other priorities. My personal nitpick, the gear provided to the players seems like dollar store quality, to me. Much lower quality than what the NFP’s provide. If you are going to charge top of the line fees, you should be offering unquestionably top of the line product or service, not the same or less. The real complaints: Promises and commitments made seem to have little weight at Impact. After breaking their word, the usual response is "well, I gave you a refund so no harm", but that is a copout. A refund doesn't make up for overcommitting and under delivering. Many families signing up for rep teams thought they would be entered into multiple leagues, only to find out afterwards that the commas or slashes in communications were to be interpreted as "or" not "and". I would advise ALL parents to get everything in writing from Impact before paying a cent. Finally, for the 2024 OBL season, multiple Impact teams were excluded from the OBL Ontario Cup, hosted in KW this year for U16 Boys. This is the capper to the season and is advertised as a part of joining the Impact rep teams. Impact seems not to have properly registered these teams, seems to have waited until past the deadline to investigate and did not ever notify players, parents or coaches about the problem. Other local clubs alerted the teams a couple weeks before the tournament that they were not scheduled for the tournament. The teams worked all season, for 8-9 months, all towards the goal of seeing where they stand compared to their peers, only to have it ripped away without any notice or consideration from Impact. There was never any communication from Impact to the players that the teams were excluded. None. I don't care if it was negligence or carelessness or incompetence or a problem with OBA, someone with any character would immediately contact players/families and explain the situation or even apologize. But not here. If families knew there was even a slight chance that they would screwup like this, few would have paid the Impact premium. In summary, Impact runs a decent practice/training facility/house league, but they seem entirely unready to manage rep teams. Maybe in a few years they will gain experience/maturity and better understand the process and administrative requirements for managing rep teams in league play. Players and families should not be paying for their growing pains and learning experiences. Check the OBL website to find other rep clubs in the region, all with stellar reputations. I’d actually like to see the OBA revoke their ability to register teams for OBL play until they prove they are capable.

Negative experience: Terrible place for a tournament. 2 courts, side by side, with no barriers. Balls were bouncing into the other court and referees whistles very confusing for the players.

Negative experience: Fraudulent owner.. please look at the other reviews of this owner. Today, we drove my girl to Impact after signing her up for girls Grade7/8 Girls Valour League today from 3-5 and were told by shocked to find out the owner cancelled the league without contacting any parents or refunding their money for the league. He claimed that there wasn’t enough girls to sign up. We witnessed over 15 girls come to gym to be told it was cancelled due to lack of numbers. Very strange, but if that was the case why didn’t you contact the parents who paid you and let us know? Read the reviews carefully, this man constantly takes $ from people and doesn’t honour it and then cancels last minute and doesn’t communicate it to the parents. It’s funny how he couldn’t communicate cancellation of girls valour league at all but had no problem posting on social media all day long for upcoming programs .. Disgusting practices! Also, he just tried to tell a parent she signed up for a boys league.. NO ACCOUNTABILITY at all! 15 girls didn’t sign up for a boys league. Nice try! The man lacks any ability to be accountable and apologetic

Positive experience: It's a good facility and has a lot of open gyms which you can just play basketball. but I never got my sock and shorts from the fall home league.

Fantastic experience: Good coaching and nice facilities. My daughter loves the co ed basketball league. Hoping that impact will run a girls fall or winter league as well!

Positive experience: Length of the courts are shorter than a high school gym size. Minimal on site parking. But close to the highway and food options.

Fantastic experience: Great spot for basketball training and games. Done a lot of work over the last few years fixing the place up.

Fantastic experience: Great facility. My son plays basketball there regularly - staff is exceptional as is the owner. Location is an added bonus.

Fantastic experience: had a great experience, the basketball court is great, the facility is super nice and the staff is friendly and accommodating, would definitely recommend checking it out!

Fantastic experience: Excellent facility and friendly staff. Highly recommended

Negative experience: Told them the bathrooms were disgusting and they told me they get cleaned every night, it’s just because they have a tournament. I assume this isn’t their first rodeo and should know on tournament weekends to get an extra cleaner.

Fantastic experience: Great facility, great staff, highly recommend playing here

Positive experience: It only has two washrooms in the whole facility one men's one women's not enough bathrooms for all the people that may be there for a basketball tournament

Negative experience: We tried tried this company originally for a camp for my 13 yo son. We completely understood when he did not receive his personalized jersey because of a snow storm. But when we hadn't received it by the end of camp, we emailed them. Horribly rude customer service and only ended up receiving a blank jersey. When we signed up for a 13 wk league, they were overbooked, resulting in limited playtime and coaches were often seen on their phones or chatting. For the cost, we expected much more.

Fantastic experience: wonderful service, especially from raissa sianipar. i would highly recommend this place to everyone. the employees are so helpful and welcoming. will come back again

Negative experience: facility is dirty and floors are not cleaned, offen slippery. if someone gets hurt they lack the appropriate first aid equipment and no staff even bother to check on you. ambulance and paramedics come and no staff even bother to check on you or anything. Our son had to call us and my wife had to call 911, the staff wouldn’t even do that. To respond to your incorrect response below. i never raised my voice, (we have 5-10 eye witnesses that will confirm my story). There was no first aid trained staff on site and nobody supervising a group of minors playing in open gym. My sons friends had to drag him off of the floor and nobody provided any attention at all, even while waiting for the ambulance which again my wife had to call when she showed up after my son had to call her, again as no staff came to aid my son. for the pictures below i have several of the dirt tracked from the baseline into the key as well as several witnesses who will state that the floor has not been cleaned prior to or during the open gym and that the gym floor was slippery. please refrain from trying to gaslight me or make light of this situation and please clean up your business to avoid others from getting injured.

Fantastic experience:

Negative experience: I'm only giving this 1 star because zero is not available. I contacted the owner (Imad) to ask about having a child's birthday party there. He assured me they do this often and that he would personally be available to act as a coach for the kids. 2 days before the party I emailed him just to confirm the details of the party and he informed me that he had double booked us and cancelled our booking. He knew about the double booking for A MONTH and he didn't even bother to contact me to tell me so. He showed no consideration for the fact that he was cancelling a young child's birthday party at the very last minute. When I asked what would have happened if we had shown up on the day of the party he informed me that Impact is a private facility and he wouldn't let us in. He was rude and unapologetic and took no responsibility for his poor business practice. I say poor business practice because this was obviously no mistake. Regardless of how he markets himself as a coach he does not seem to care about kids based on this experience. Just look at his responses to previous bad reviews to see what I mean about his record of double booking, not taking responsibility, and rudeness. Imad - I don't know what you mean by fair warning as there were no clauses or stipulations when I paid for the event. A refund (to the wrong email address, I might add) hardly "resolves" the issue. Further, I believe that you didn't tell me about the cancellation so that I wouldn't also cancel my fall registration. "Conveniently" for you the refund window for that was over by 1 DAY the day I emailed you to confirm and you left us hanging. I believe this is dishonest business practice.

Fantastic experience: We feel incredibly fortunate to have discovered Kitchener Impact Academy for our sons' basketball journey. This league is a shining example of professionalism, organization, and talent. Imad and his team have undoubtedly set the bar high, making them stand out as the absolute best. Our eldest son's growth in skill and passion for basketball has been remarkable under the guidance of Impact Academy. His success has sparked a similar enthusiasm in his younger brother, who eagerly looks forward to following in his footsteps. Being a part of Impact Academy is truly an honor, and we're grateful for the exceptional experience it offers.

Negative experience: Not for beginners. I enrolled my daughter who is a beginner to the sport in the girls valour spring league. When registering they stated they would be divided by skill and experience level. This is not the case at all. She was put in with some girls her level and some that definitely had a lot more experience. They were doing drills by week two that were confusing and more advanced that even as a parent I found it hard to understand what the coaches wanted. As a beginner she is looking for positioning and shooting. During game time the more experienced girls did not want to pass to the less experienced and the coaches did not take the time to explain to the less experienced kids what they needed to do to be in better positions. The coaches were not helpful during a game to increase the skill level and instead just became about trying to win. Also, you should not advertise that it’s a Powerade sponsored event when they received Powerade once and never even received the water bottle they were to get and no they don’t get customized uniforms. The experience for my daughter was extremely discouraging.

Fantastic experience: Impact has the best training facilities especially the quality on its basketball courts. I could say this is one of the best within KW. They also have an excellent basketball program that is not only associated with the skill development, but they put the vision combined with their talent that initially could build the sportsmanship mentality in the real game and career to whoever would expanding their basketball’s level.

Fantastic experience: State of the arch facility, the people, the various programs, this place is amazing! Always look forward to entering the building and putting in work ! Thanks Impact!

Fantastic experience: Great court, cool staff amazing spot to drop buckets

Fantastic experience: The court is squeaky clean love the way my PG 6’s grip to it⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I come here to ball with a group on Sundays, courts are amazing and clean and the facility staff are welcoming. Convenient location too just off the 401.

Fantastic experience: Best court I’ve played at in KW hands down

Fantastic experience: Great first class facility to come play and practice! We have rented the court’s multiple time, staff is friendly and easy to work with. And they open gym daily to come shoot around. KW really needed a basketball facility like this, thank you Impact for making this possible!

Negative experience: My daughter played here for a tournament. Very limited parking. Narrow sidelines, and staff not courteous. Only one single bathroom to accommodate hundreds of people.

Positive experience: The facility seems to be a good facility for sports training. Unfortunately, I was there for an OBA weekend, and this facility does not meet any of my expectations for a game day facility. The basketball courts are about 4 feet apart and pose a threat to the athletes and referees. The noise levels are beyond acceptable, I had to go next door and buy earplugs from Princess Auto. Parking onsight is terrible and not set up for large events. The washrooms are disgusting with only one room for both men and women. The day I was there, they were not properly maintained as well, with urine all over the floor and walls of the men's room. I will give the facility a three because it is well thought out for sports training, but honestly, I would give it a zero for hosting organized sports.

Negative experience: Might be a decent option for younger kids to play games at, definitely not for high school aged athletes. Also, there NEEDS to be a divider between the courts, it's crazy that a ball can easily come over to your court mid-game. We played in a U17 tournament that was supposed to have shot clocks, all U17 games are to be played with a shot clock, it is a NECESSITY. My understanding is that there wasn't enough staff present to actually run the shot clock. So they had working shot clocks available, just nobody to run them?! Driving all the way there to play in a one day tournament with no shot clocks was a complete waste of time. You need to do better...

Fantastic experience: Great facility, programs, and leagues for kids. They are very professional and quick to accommodate. Highly recommended!

Fantastic experience: Great facility! Amazing courts and friendly staff.

Fantastic experience: Imad’s passion for both the game and the community is something you feel the minute you walk through the doors. A true top tier facility right here in Waterloo Region.

Fantastic experience: The court is amazing. Better quality than any gym in town. The place is clean and well run and is quickly becoming an integral part of the KW basketball scene. Join a league for all levels. Imad runs a great show. Highly recommend!

Fantastic experience: Really nice basketball facility, location is nice too! Imad was really helpful and welcoming.

Fantastic experience: Great local spot for great courts, quick communication from facility and young upbeat and energetic coaches/instructors. Love the location as well!

Fantastic experience: The experience my son has had with the Top 40 Basketball camps he participated in, under Imad Qahwash's leadership were amazing. Imad demonstrated not only an advanced level of skill development in Basketball, he also emphasized the value and importance of sportsmanship ethics. I read a statement that defines, the experience Imad brings to the game of basketball. It states, "The GOAL in Sportsmanship, is not simply to win, but to pursue victory with honor by giving one's best effort!" Imad truly seen the value in building the personal honor and character of the players. He was approachable, and result oriented, when approached. Although it has been acouple years since my son participated in the Top 40 Basketball Camp..I believe it is a MEMORY he will cherish for years to come. As a parent, I was as interested in watching, as though I was the one, on the court. Top 40 Basketball Camp brought the skills & the value of games to a different level. A Memorable Experience that we feel fortunate to be part of!

Fantastic experience: Imad @ Impact Training Centre has been great to deal with over the years! His knowledge for the game is next level and the tournaments that he hosts are always competitive and alot of fun for the kids!

Fantastic experience: My son has been going to Impact Training Centre for 6 months now, he has taken part in the Spring Valour League, Summer Camps and takes part in the open gym times. The facility is clean, and the two full size FIBA courts are immaculate. The Owner (Imad), Staff and Coaches at Impact are exceptional, they are friendly, knowledgeable, and push the players to strive to their full potential. My son enjoys going to Impact and has developed new friendships there. We are thankful to have such an amazing basketball facility to train at in the Kitchener-Waterloo area.

Fantastic experience: IMPACT basketball programs provide opportunities for all ages to be more active. To develop future basketball pro players by providing best regional coaches, groups training and also one on one training. Sunday valour league, IMPACT league provides kids basketball developments program that include strength & conditioning, basketball drills and a lot of real games time include professional referees. Special thanks to Imad to show his love and passion for basketball and kids in this region.

Fantastic experience: Place is awesome!!! Very clean, and well ran facility.

Negative experience: Was able to attend an event called "Top 40". This wasn't what I expected when my nephew called me to attend. I have been in the basketball world for 20 years and it seemed it was just a pick up game. I was able to connect with some Laurier players I knew but even they seemed bored. The programs from what I understand are all the same. Same jerseys same branding same ownership. I hope there would be some diversity. It was apparent after day 1 that this wasn't the best top 40 players in the region as I know 20 players who weren't invited. Also it was easy to see who was gifted to be there vs paid to be there. Big skill disparity usually shows this off. Imad has been part of the game a long time and isn't the easiest to deal with so I know he will try to get better. I can't see this being so profitable in the long run with programs using Rim Park's new flex pricing and the school board approving permits.

Positive experience: I signed my 2 boys up for basketball, after they had shown interest, but having not really played before. At the time, the choice of leagues to register with was very limited due to the closure of numerous leagues that rely on school gym rentals (which were temporarily suspended due to covid restrictions). I'll start by saying that the facility, the coaches and the overall experience in the Valour league was top notch. The league seemed disorganized at times, but these things can be easily forgiven, considering the hectic nature of organizing hundreds of kids. When we signed up for the league, they had advertised custom jerseys with their last name on the back, socks, shorts, and powerade at every game. The jersey didn't have their name on it, never did receive socks, the shorts needed to be hemmed by my wife because even though she ordered a S all they had left was a LG. I think they got powerade at one game. The problem was, the kids were excited about these things because they had read the advertisement online. When my wife approached the owner he explained that last year the process of the customized jerseys was a fiasco and they weren't doing that anymore. She emailed a couple weeks ago to voice the same concerns I just listed and the owner, although responsive, remembers things differently and is insistent that these things were followed through on. I personally was present every step of the way and can confirm all of my wife's observations about the things that were promised and not delivered on. The bottom line is, and if I may make a suggestion to the owner, the league itself along with the facility and coaches are the strongest elements of your business, and make for a great basketball experience, and would keep people coming back. Why not just focus on strengthening that and leave out all the promotional gifts and overpromising. At the end of the day it left a bad taste in everyone's mouth.

Fantastic experience: Imad Qahwash is a very busy man, creating and developing programs so children can have the opportunity to develop their skills and play the game they love. Imad needs to be recognized for his efforts in trying to bring one of his programs to a rural community in another province. However, due to no fault of his own, he was unable to due to Covid. Since day one of signing my son up for his program via his website, he has taken the time to make my son feel like a priority and communicate with me personally. Mr. Qahwash is trustworthy and is a man of his word, and since the program has not been able to take place, Imad has personally refunded my payment in full. Mr. Qahwash - Best of luck in all your future endeavours and I have no doubt you will be successful in sharing your talents and changing the lives of children, for the better, for many years to come. Thank you

Fantastic experience: Imad and his team are fantastic! Our daughter (9 years old) absolutely loves it and has improved so much since the fall! An amazing facility and program. Thank you for such an awesome experience for her! She can't wait to play again this fall!

Fantastic experience: We rent out the court once a week for our group of old men, lol. The courts are very clean. Location and parking were convenient. Front desk was helpful.

Fantastic experience: Impact Training was Waterloo United's second home on Saturday nights over the winter months. We embraced the facility and truly enjoyed every minute be able to launch our very first Futsal League at Impact. There was always enough parking, bathrooms were clean, and we were always welcomed with a smile by Osama. The gym floor was always top notch, and Imad truly supported our program from day 1 ! We were able to store our equipment and he always accommodated us in every way possible even providing stop clocks for our league. Parents were able to spectate and athletes had enough space to play, fill up water bottles and be in a safe/clean environment. You will not be disappointed by the quality of the facility, nor disappointed by what Imad does for you as clients, athletes, and spectators!

Fantastic experience: My son has been playing at Impact since the fall. Every time we leave, he’s counting down the days to come back! I see a huge difference in my sons basketball skills and understanding of the game since he has begun at impact. I look forward to watching my son excel his skills with the help of amazing coaches and management. Impact is a clean and well maintained facility. I encourage anyone looking to use their facility, to do so and you won’t be disappointed.

Fantastic experience: Best place to ball in the 519. Clean courts, good nets and they also have those big cones and stuff. If they got a shooting machine I would have had to rate it a 6.

Fantastic experience: I'm so happy that this training centre opened up in Kitchener! The training facility is very clean, modern, well lit and well maintained training facility. Imad and his staff are very professional and amazing at coordinating teams and events at the facility.

Fantastic experience: Imad and his team put on the best camps here in the province of Nova Scotia. My daughter absolutely loves the positive environment and culture that they always bring to their sessions. She has learned so much and cannot wait for the next camp to come back to Halifax. Keep doing what you’re doing Imad. We appreciate you!

Positive experience: Good Courts and great people.

Fantastic experience: Great courts. Good atmosphere. Awesome coaches that truly try to develop serious players.

Fantastic experience: Awesome Basketball facility, from the courts to the management team. Imad the owner of the facility personally reached out to me to ensure everything is meeting my expectations. Impact training facility is definitely a place I will continue to play basketball with friends for as long as possible.

Fantastic experience: This is the greatest Facility’s I’ve been to the courts are well maintained and the staff are very helpful I recommend this place if you are trying to have fun

Fantastic experience: Excellent clean facility. I would recommend who is looking for a place to train in.

Fantastic experience: Very nice place and very good staff, recommend this place to anyone trying to play indoor basket ball, staff is amazing

Fantastic experience: The best place you can go and play basketball and tournament is the IMPACT Center for sure the staff is not only nice and helpful but also very friendly and polite 10/10 experience would recommend.

Positive experience: Seems decent for small groups but absolutely not suited for tournaments. Not enough parking, not enough washrooms, lobby area and hallway leading to the courts is very small. There is also the issue of there being no divider between the courts which seems like only a matter of time until someone gets hurt by tripping over a ball that finds its way over from the other court.

Fantastic experience: Absolutely beautiful facility. Well kept and well run operation over at impact training centre. Cannot wait for what the future holds for this facility.

Positive experience: I had some issues and imad reached out and fixed the problems.

Fantastic experience: Very modern, clean facility and well run. I look forward to being able to come back again

Negative experience: The owner/manager of the facility would not provide a tournament refund after a tournament was cancelled. Very shady business practices. Stay away from this place if you can. It is my understanding that the OBA had to step in and deal with the situation. Another greedy owner. As per your response, you failed to follow the policies and procedures in hosting an OBA event and specifically did not follow the seven day refund rule. You cancelled the tournament on Jan 15th and then decided to reschedule the event after COVID restrictions were lifted. You chose a date that did not work for this team and they have every right to a refund. In the future, kindly state the facts when responding.

Fantastic experience: Great facility. Location is perfect for those living in the city or the countryside. The owner is doing a great job of providing opportunity to youth basketball players in and around the KW area.

Fantastic experience: This is one of my favorite establishments ! The owner is always helpful and responds right away . Great place to play basketball

Fantastic experience: It was a blast being in the gym with our players during their inaugural season. Imad and his staff were very accommodating throughout our experience and we look forward to using the facility again. Thanks again for inviting us into your facility!

Fantastic experience: In the past 35 years I've played, coached and refereed the game basketball in the KW region and I can say that Impact is hands down the premier basketball facility we have had thus far. The facility is first class from top to bottom and I would recommend not only basketball players but all athletes to take advantage of this training centre to develop their game.

Fantastic experience: Super impressed with Impact's philosophy and creative approach to basketball training. The staff are committed to player development, improvement and goal achievement. The atmosphere in the basketball centered facility is a ballers dream, both young and old.

Fantastic experience: Impact is a great facility for basketball, and working out. It’s absolutely amazing inside. They just reverently did the courts too and it is phenomenal. The owner of the facility is also a very nice guy and very trustworthy. I definitely recommend getting a membership here.

Fantastic experience: Very clean, modern, well lit and well maintained training facility. A great place to train for basketball individually or in smaller groups. It has brand new very clean "sticky" hardwood flooring and regulation hoops. The parking lot can fill up quickly if there are larger events being held, but that shouldn't deter anyone from the actual facilities amenities & experience. My son continues to train there today and really enjoys it. Thank you!

Fantastic experience: Impact Training is AWESOME! My son has been attending the Sunday morning league and has had a wonderful experience. Imad and his team have done a fantastic job of teaching skills and pushing kids to reach their potential in a positive and energetic way! As a fellow coach in a different sport, I have been thoroughly impressed with Imad's knowledge, energy and coaching style. Could not recommend Impact more highly to the basketball families in our area. Way to go Imad!

Fantastic experience: Great facility and fun men’s league

Fantastic experience: The Facility is very well maintained, and always clean. They continue to invest in the courts in order to keep it in optimal shape. The owner (Imad) and staff are always very accommodating and friendly. If you ever find yourself looking for a place to train this is it!

Fantastic experience: This is a great facility! It is managed very well and professionally!

Fantastic experience: Fantastic training facility with a great coaching staff!! My son has been training there since they opened. Thankfully this facility has replaced the school facilities since they have all been closed to the public for rentals during the pandemic.

Fantastic experience: My children have been attending the basketball camps coordinated by Imad over several years but these have always taken place at different facilities. I was excited to see Imad open up the Impact Training Centre. The facility is clean with high quality courts. I know it has been especially challenging to operate ANY business during Covid, but particularly organized sports. Our children are passionate about basketball and I have been so thankful for Impact in our community. Imad and his staff have provided my children with the ability to play a sport they love, safely maintain a physical activity during a pandemic, improve their skills and most importantly have fun! Thank you Impact and the entire team!

Fantastic experience: Great facility. Great staff! The best in Waterloo Region!

Fantastic experience: My son has just attended the Holiday Camp and had a great time! He said there was always encouragement and inspiration and coaches that cared. My son had a blast! He will be attending again.

Fantastic experience: We have been practicing and training at the Impact Training Centre for about 6/7 months. Imad and his staff are amazing. They are very accommodating and professional for our team. We appreciate all their hard work. It is the best training facility that we have played in. An unbelievable experience to play in a high level facility. We would recommend this facility to any team looking to improve their basketball skills with a top level court system.