YMCA-YWCA of Winnipeg – Elmwood-Kildonan Branch

Information about YMCA-YWCA of Winnipeg – Elmwood-Kildonan Branch
Opening hours
- Monday: 6:00 AM – 10:30 PM
- Tuesday: 6:00 AM – 10:30 PM
- Wednesday: 6:00 AM – 10:30 PM
- Thursday: 6:00 AM – 10:30 PM
- Friday: 6:00 AM – 10:30 PM
- Saturday: 7:00 AM – 8:00 PM
- Sunday: 7:00 AM – 8:00 PM
Our comment from FitFit Canada about YMCA-YWCA of Winnipeg – Elmwood-Kildonan Branch:
The YMCA-YWCA of Winnipeg – Elmwood-Kildonan Branch is a great community hub offering affordable options for fitness and recreational activities for individuals and families. Users have expressed appreciation for the:
- Affordable Membership: Many users highlight affordable pricing for family plans and drop-in options.
- Variety of Programs: The center offers numerous activities including swimming lessons, yoga classes, and aquafit sessions. Parents specifically praised the children's swimming lessons as fantastic.
- Friendly and Supportive Staff: Reviews frequently mention the friendly, helpful staff who create a welcoming atmosphere.
- Clean Facilities: Many users report clean workout areas and aquatic facilities, which contribute to a pleasant experience.
While there are many positive features, some users have raised concerns:
- Variable Quality of Instruction: Some reviews indicate issues with the quality of swimming instruction, citing a lack of structured teaching.
- Customer Service Issues: A few users mentioned experiences of unhelpful staff in specific situations, affecting their overall satisfaction.
- Age of Facilities: Some feedback suggests that certain areas of the branch, like the locker rooms, could benefit from updates.
Overall, the Elmwood-Kildonan Branch of the YMCA provides diverse fitness options and a family-friendly environment, making it a favored choice for many locals.
YMCA-YWCA of Winnipeg – Elmwood-Kildonan Branch: Opinions
Fantastic experience: Affordable place
Fantastic experience: Many options to pick for Kids. Swimming lessons have been fantastic, kids are learning fast as well.
Positive experience: Not very helpful. Asked about Senior price for drop in swimming what I was told its expensive for senior budget
Negative experience: This review is only for swimming lessons. It's a joke. 30 minute lessons with little to no instruction. Teachers talk to each other and kids float around. Very little skill development
Thank you for bringing your concerns forward so that they can be brought to the attention of the Aquatics Director. Please send us your contact info and the day/time your child's swim lessons are to [email protected] so we can review it further. Thank you.
Positive experience: The students take most of everything here. If possible go to another location.
Fantastic experience: EGYM is amazing
Fantastic experience: Granddaughter went there for day camp. Lot's of friendly staff on site. Will be signing up again in the future.
Positive experience: We love this gym! I enjoy the aquafit and mindfulness classes and working out in other parts of the gym! My husband and I have been coming since March, but beware of thieves. Someone took it upon themselves yesterday to soak my towel for absolutely no reason and steal my toiletries out of the shower area, during the time I was in the pool. I’m so disappointed that anyone would stoop that low. Most of the ladies put their towels and products in the shower area during aquafit, and as far as I know, no one has had a problem, but I’m pretty mystified this happened. It’s sad that you need to lock up your towel and shampoo, which means coming into a locker room wet which makes the floor wet. I’ve always felt this gym was a safe space, and now I’m annoyed that I can’t easily access my towel out of the pool or worry the same thing won’t happen. Never in my 15 years of going to gyms has something like this happened.
Fantastic experience: Coordination here is everything. Instructors are kind, professional, and helpful. Pictures are not allowed inside the building.
Negative experience: I wish i had a negative star for them...worst people to come accross, i called them to tell them that my son and i were not well at all and were tested positive with covid in a home test due to which its not appropriate to send my child and risk other kids....so the person i spoke to was super rude obviously when u ask for a redund. ....and even the facilty was really not clean and unhygienic due to which my son got sick.....worst people
Thank you for bringing your concerns to our attention. We take great pride in the cleanliness of our facilities and employ full-time cleaning staff. Please provide your contact information and we can have someone from our management team reach out to speak with you directly.
Fantastic experience: The pool was good overall
Thank you!
Positive experience: It was a good place overall. The Y had a yoga gym with not many weights but made-up for it in the upstairs gym it had good machines,treadmills and weights. The pool was good but the only reason I put a 4 star is because the hot tub stunk and was pretty gross. But it's a good place to hang out and get fit.
Thank you for bringing your concern regarding the hot tub forward - we have passed along your comments to our operations team!
Fantastic experience: I go here everyday and I highly suggest working out then hitting the hot tub or steam room after, it feels so good, just trust me
Thanks for the review! It sounds like you have a good routine!
Fantastic experience: Friendly staff, clean facilities, great programming! Definitely recommend!!
Fantastic experience: AWESOME staff here. Super friendly especially as new members and helping us get around. The set up of the facility is a little different and you better like stairs...lol. BUT great place.
Stairs help with your warm-up! :-) Thank you so much for the 5-star review and kind words!
Fantastic experience: Is ome of my favorite gym in the city
Thanks! We are so happy to hear you are enjoying the Y.
Fantastic experience: Early A.M's are a 5 star!
Fantastic experience: Extremely friendly staff! They try to learn your name ❤️. Very clean & many different programs to choose from.
Fantastic experience: So awsome place to stay fit. But they have tight schedule
Negative experience: There for a course through work once a month. Not enough parking for all of our work staff.
Hello RJ - we're sorry to hear you have trouble finding parking at times, our facility is quite busy with members and daycare first thing Wednesday mornings. Please note there is street parking available as well as our parking lot.
Fantastic experience: Yup
Positive experience: FYI, the fall registration is Monday, Aug 14. Remember the fee for swimming registration.
Fantastic experience: Great place to bring your kids for swimming lessons and physical activity.
We love hearing how everyone in the family enjoys our facilities! Thank you for your continued support
Positive experience: Programs are good and affordable. Essential to the community.
Thank you for taking the time to leave us your review - we look forward to seeing you again!
Positive experience: Чудове місце для відпочинку. Ми відвідували сімейний басейн ( 1 мілкий теплий басейн, 1 басейн з помірним наростанням глибини, джакузі, сауна та приладдя для басейну).Не вистачає гірок . Рушники можна орендувати, або принести свої. Є шкафчики для особистих речей та роздягальні. Також в комплексі є спортзал, дитяча кімната, заняття йогою, фітнесом, плаванням( перелік не повний, більше інформації на сайті). Ззовні літом волейбол, зимою хокей та катки.
Positive experience: This place is great but they could offer more fitness classes. I wish they could keep the land fitness classes with the weight training instead of only offering them on the weekend. The sculpt and triple sets are a great way to burn off any extra energy left after zumba.
Negative experience: Don’t go to this branch if you are looking to be treated with any respect or kindness. Worst customer service ever !
Hello Kim - we apologize for the poor service you received on your last visit and have notified the branch manager. Please send us your contact information to [email protected] so that we can speak to you personally. Thank you.
Fantastic experience: My kids love this place. I take them out swimming. They have the best water treatment
Thank you for the kind words and we are happy to hear the kids love swimming! It's a skill they will have for a lifetime!
Positive experience: Fun
We DO like to have fun!
Fantastic experience: Love this place, just wish they had free wifi and it would be perfect
Fantastic experience: H6
Thanks for the great review Ivan! We’re happy to hear you’re enjoying your time at the Y.
Fantastic experience: The staff are super nice and the pool is great. My kid also loves his swimming lessons.
Swimming is a much-needed life skill so we're glad to hear he loves the lessons! Thank you for the 5-star rating!!
Fantastic experience: Clean, bright, excellent equipment and awesome staff!
Thank you for the kind words Garnet - your support is greatly appreciated!
Negative experience: What the worst experience in this particular place. The life guard on the evening on March 29 was so rude. my child had no freedom to swim. Every thing she did is a crime, don't do this don't do that I try to observe the way she treated the others so I got that was part of racism. so disappointed.
Hello Zena - please send us your contact information to [email protected] so that we can have the branch manager reach out to directly. Thank you.
Fantastic experience: Friendly staff, great place to workout swimming
Thank you for the kind words and the 5-stars Jay! Your continued support means so much to us.
Fantastic experience: great place good equipment great people there
Fantastic experience: Kids love this place
That’s great to hear Parvinder! Families are an important part of our Y community.
Fantastic experience: Favourite place to lift, really friendly staff, especially the manager, front desk is very helpful and equipment may not be the best of the best but it will always be my favourite ❤️
Thank you for the kind words Elliot - we appreciate your continued support of the Y and everything we do for our communities.
Positive experience: Jazuzzi is way too small.
Fantastic experience: Took the time for a tour of the place it's a great facility.
Fantastic experience: The staff are so happy and helpful. It is a great place to work out!
Thank you for the kind words Fayth - we look forward to your next visit!
Positive experience: Plenty of parking and usually not overly busy.
Thank you for taking the time to give us your feedback and star rating! Your support of Y Winnipeg is greatly appreciated. See you soon!
Fantastic experience: A was traveling for work and I stopped to train here. Friendly staff, e.g. when I asked if they had lockers someone from the front kindly desk gave me a tour of the facility. Thanks for having me. I love the YMCA and how I can drop-in when I travel across Canada.
Negative experience: I went with my family to aquatic center in this branch and sadly we didn't enjoy our time.. the aquatic was very cold which affected the main pool temperature, it was very cold I tried to keep my self in the water to get used to it but my body was shaking too much, so I went to the kids pool to warm my self up.. I asked them to trun off the AC but they said thay can't control it.
Hello and our apologies for your chilly swim adventure! We will pass along your concern to our maintenance team to look into further. If you would like to us to follow up with you, please send us a private message with your contact information. Thank you.
Positive experience: Clean Nice Pricess are too high Approximately 1200 per year family too high to afford any more.
Hello Arshad - thank you for the kinds words and 4-star rating. Our goal as a charitable organization is to ensure that everyone has the ability to access fitness. Please drop by our Membership desk next time you are in and inquiry about our Member Assistance program.
Fantastic experience: Great fitness facility with a wide range of activities for people of all ages. Offers affordable memberships along with drop in. Staff are always friendly and helpful.
Negative experience: Steam room is always down, showers and the facilities are always dirty, staff never knows when the gymnasium is open, I know people who got kicked out because the staff doesn't like them.
Negative experience: Staff is very rude ,swimming instructors have no experience, teach very slow , a lady have no sense to speak when I try to sit in Hot tub with my daughter she yell with very rude tone of voice. Very disappointed
Fantastic experience: I will recommend this place for a good workout...exercise and swimming, etc. at an affordable price.
Thank you Jaime - your kind words mean so much! Thank you for your continued support of the Y!
Fantastic experience: Best place forever ❤ ♥
Stop....your making us blush! Thank you! Thank you! Thank you!
Fantastic experience: Always polite receptionist people, I absolutely love the egym it makes my workout a lot more fun and something I look forward too
So glad to hear you are loving EGYM...I mean what's not to love about it right? :-)
Positive experience: A great friendly and clean place to work out. The addition of the egym has reinvigorated my workouts. Great updates cardio machines and a knowledgeable staff. Hoping the steam room gets repaired soon for these old bones!
Fantastic experience: Lots of fun activities for all ages. Great pool and basketball court. Overall, great place to be for some fun physical activity.
Fantastic experience: Nice to go back. Day 1.
Positive experience: Front reception people are awesome. Whats up Mindy!!
Thank you for the kind words and we will pass along your hello to Mindy!
Fantastic experience: Great place affordable kids live the swimming lessons
Negative experience: Stop being hypocrite! You're telling me i cant get in the facility without a mask? But when im inside the gym im allowed to take my mask off? Cmon it doesn't make sense! I bet any of the bosses of this facility are partying somewhere mask less! I just cant support these hypocrisy anymore. Im taking my business somewhere else!
While not everyone will agree with our continued mask mandate for areas of the branch where physical distancing cannot be maintained, we will continue to monitor the situation and adjust if/when necessary. The health and safety of the communities we serve and our staff will be our top priority. Respectfully yours, YMCA-YWCA of Winnipeg
Fantastic experience: Had my ankles snatched by a kid half my age who proceeded to hit a contested 3 on my head. Amazing place for pickup basketball!
We do love our basketball!
Positive experience: Excellent gym in the basement, drop in prices are expensive.
Fantastic experience: Love this branch
Fantastic experience: Been going for years will continue going even though it is a more geared to families. But good weight room downstairs even if your serious lifter .... Patricia no longer harasses people .
Negative experience: We called to register our kids for swimming well in advance. They told us even though I wouldn’t get my vaccine card on time I would be allowed to drop off my kids. I went there with them for the lesson and they told us we were not allowed without a QR code . Called in the next day to see if they would apologize for not keeping their word and let our kids recover the missed lesson but there was absolutely no consideration. The guy on the phone told me it was on us that our kids missed the lesson . Tried to reach the manager, left a voice message. Tried reaching the director, left a voice message. None of them called back of course. We’ve been paying membership for a while already and still dealing with horrible customer service.
Hello Jorge - Please understand that Public Health Orders determine the requirement of full immunization to enter our facilities and everyone 12 years and older must present a valid form of proof such as the QR code, to remain in the building. We apologize if there was a misunderstanding with your phone call, parents/guardians of children 12 years and older who cannot provide proof of immunization, can drop their children off for programming however cannot remain in the facility.
Fantastic experience: My second home, awesome staff, kind and very friendly. Will never go anywhere else
We're so happy to hear this, Marie! Thanks for your kind words about the staff as well.
Fantastic experience: Really enjoy the gym, pool, sauna and steam room ! Good classes for kids and adults too .
Thanks for your review, Chris! We look forward to the the day when we can offer our full complement of programming. Stay well!
Fantastic experience: Great since they have reopened still waiting on steam room to reopen...
Fantastic experience: I am giving this place 5 stars regardless of what I say cause I like the place, but I warn you when I say be careful going, I was their on Monday and saw atleast 5 people their take off their mask for atleast 5 mins, this one person was in a bike a machine and had it off the whole time if you can't workout under the conditions required dont go, stop making things worse for everyone else, and if no one tells them anything then they will be known as the place that lets people not wear masks. Help yourself by helping everyone else and WEAR YOUR MASK AT ALL TIMES LIKE THEY TELL YOU.
Hi Colin and thanks for your review. Thank you for sharing this information as well. We will be sure to pass it on to our HFA team. Thank you for wearing your mask!
Positive experience: Great for old man like me
Thanks for your review! Young at heart :)
Fantastic experience: Very nice staff.equipments and safety protocols are properly maintained and regulated
Fantastic experience: The Y has always been a great place with a great atmosphere.
Thanks for your review, Ethan. We're so happy to hear that you enjoy coming to the Y!
Fantastic experience: Our family lives the pool here because it's so warm! The staff is very friendly, and there's so many thing to do here!
Thanks for your review, Chris! We're so happy to hear that you enjoy our EK branch.
Fantastic experience: Very happy with the swimming program here. I’ve been taking it for a while and wow, it has always been a great experience. I had no prior experience going into Swimming, but the excellent teaching made me adapt very quick to the water, and overall, I’m a lot better now thanks to the YMCA
Thanks for your review, John! We're so happy to hear about the skills you're learning through our aquatics program. Keep up the excellent work!
Fantastic experience: Great family plans and classes for kids. They have great adult classes, workout options and child care. I love the staff they are so friendly. The only thing I think needs improvement is playstructure supervision. My 4 year old daughter got badly injured going down the enclosed slide, 2 older boys 10+ were climbing up. They really should have someone supervising at busy times. I know it is the responsibility of the parents to watch their own children. Quite a few parents don't. Some of the older unsupervised kids aren't following the rules, knocking over smaller children over, climbing up slides while kids are going down, climbing over and under the netting and getting under the areas where they shouldn't be. At the moment there are 3 Children not wearing socks. Really it is dangerous, there should be at least one person supervising when it is busy
Positive experience: Great values
Positive experience: Nice Y. pool is not the best.
Thanks for your review. If you have additional information to provide about the pool, please email [email protected] Thanks!
Positive experience: I visited this place 4 days ago, it's ok if you are visiting with a group and 24 bucks biweekly for the membership, not a good deal
Thank you for your review, Joji. If there's anything we can do to improve your experience with us, please email [email protected]. Thank you.
Positive experience: Was a member for many years and was thinking of signing up again.. I was reviewing the schedule for the aqua water aerobics class And was very disappointed to see there was very few in the evening..
Hi Darlene. Thank you for taking the time to leave your review. We will share your comments about evening classes with our EK team.
Positive experience: Nice gym. But old and need more classes
Thanks for your review, Rogerio. We'll pass your comments on to our health & fitness staff at the branch.
Negative experience: Needlessly expensive. In the day and age of fit 4 less and planet fitness and other gyms. Not sure why its still this expensive per month and stupid joining fee
Negative experience: Folklorama I don’t need all the yelling screaming. Small Dirty hot tub and a small steam room moving to the wellness Centre pay more money less garbage
Hi Paul. We're sorry to hear about your recent experience. We will share your comments with our EK team.
Fantastic experience: Always friendly staff and clean
Thanks for your review, Tadd!
Negative experience: I signed a contract in which days the membership fee was supposed to be withdrawn from my account. After 2 months they started taking funds out 3 times a month not twice. After my child’s swim lessons were over...I canceled the membership then!!! They still took funds out. I even put stop payments on my cheque! My bank told me places like this scam all the time it’s such a low amount no one notices. And to boot the bathroom in Change room was dirty the showers were to. Horrible seating to watch your children swim. Beware!!!
Positive experience: Nice place for fitness and family bonding
Thanks for your review, Cyndy!
Fantastic experience: My happy place.
Fantastic experience: Good place to take kids swimming.
Fantastic experience: Love this place , because they have instructors that help exercises in the water !!
We're so happy to hear about your positive experiences, Regina!
Fantastic experience: Love the place get to work out and play basketball
Fantastic experience: Healthy living, or just want to take a dip in the pool. Clean place.
Fantastic experience: I've been to many gyms and this one is well kept and run!
Thank you for your review, Brendan. We're glad your experience has been a positive one!
Fantastic experience: Awesome well kept facilities and the staff is great especially Mike edit: Mike is now retired but his replacement David is equally as great!
Fantastic experience: This is my family’s favourite Y in the city. We live in the middle of The Elmwood and Fermor YMCA’s. We always seem to pick this one. The parking is horrible, but it’s a busy area. The pool area is always spotless, and the workout area are never too crowded. Our children love the pool. There is a family pool that is much warmer than the average indoor swimming pool. The steam room was a nice surprise! There is a small indoor play structure which is perfect for little ones. All of the staff seem very friendly! As well, the children’s day care for 5 and under is fantastic!
Thanks again, Kevin!
Fantastic experience: We did a free one day trial to check it out... Now thinking of getting a membership. They have a warm children's pool, which my 5 year old loved!
We're so happy to hear about your positive experience! Come back and see us again soon.
Fantastic experience: Clean place. Nice staff. My kids and I enjoy the swimming programs and the instructors are great with the kids! The main Pool is a little cool for the children. The "family/kid" pool is nice. It is warm and not to deep. Just deep enough the kids get a solid swimming feeling, but the floor is close enough that they feel safe. The play structure (climby tower-as per my kids) is in good shape. Lots of fun structures in the tower. Good benches for the parents, water fountains are close. They have hand sanitizer for the kids. And they sell kids socks if you for get your. All in all a fun place. There are usually groups of teenagers playing sports, people in group workouts, and gym peeps lifting weight and cardio. All shapes and sizes.
Thanks for taking the time to leave your review, Linton. We're so happy to hear that your experience at the EK branch has been a positive one.
Fantastic experience: great pool awesome water temperature staff are great unlike the south branch
Positive experience: As long as you don't have to lift weights this place is ok . Bizarre proportion of cardio machines to weights.
Hi John. Thank you for taking the time to provide feedback to us. I will share your comments with the centre manager. In the meantime I thought I should mention that there is a more extensive weight area in the basement at this branch. Any of our staff would be happy to show you around, if needed. Thanks!
Positive experience: Gd for exercise
Positive experience: Been going here for years, It's got everything you need. Can be packed at times but it's easy for me not to go at primetimes. Only complaint there's no shower curtains for the mens showers but there is for the women which is a little strange if you ask me. The steam room is the best part of this YMCA, got most of the essentials for weight lifting and plenty cardio equipment.
Positive experience: I like the Y in general, though this location is a little older. It still has modern equipment, however the building itself and pool area is outdated.
Positive experience: nice and clean
Positive experience: Absolutely fantastic staff
Negative experience: He expect may time have
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