Power Muscle & Fitness

Negative experience: You know there’s something strange when someone pretends to give a positive review and they are actually the owners assistant and club manager. Take a look at Fathia Ibrahim’s review dated 2 years ago. Broken equipment still in use, filthy change rooms, frequently out of soap ,paper towels. Experienced PTs quit or were fired. I experienced billing issues too. Nothing positive to say other than it wasn’t crowded and it’s inexpensive. No wait, considering I was paying for broken equipment, unsanitary change rooms, and a filthy facility, it’s was very expensive

Negative experience: They do not answer the phone at all

Positive experience: Friendly staff and good location. Desk available usually between 10AM-6 PM

Negative experience: Editing my review after being here for just shy of a year: I wouldn't recommend signing up here given its current state. - Machines are broken and remain broken for as long as I've been here - Water has been leaking from the roof for about as long as I've been signed up - AC is either completely bricked or they refuse to turn it on. - They only just recently started opening some of the side doors for better ventilation on hot days. This helped immensely, but its end of summer. Little late. I've given up on lifting extremely heavy at this gym because trying to push PRs when the gym is that hot and humid is extremely draining. Train elsewhere if you're competing or care about powerlifting in any serious way. - Closed the gym for a weekend on a weeks notice for some powerlifting event. - Bathrooms just feel gross. Signs saying to push paper towels down into the garbage cans so it doesn't overflow. Yea...I'm not sticking my hands into a gym changeroom's garbage can. That's nuts. The ONLY redeeming factor of this gym is that its pretty quiet during typically busy hours. But that's like saying a bar is nice because its quiet on a Friday night. Makes you wonder how long that bar will remain open.

Negative experience: Website says 55$ monthly. Paid 2 months and was charged 200 + tax… Staff says I need to take a year membership to get that price. Website is misleading.

Fantastic experience: The gym itself is top-notch, featuring a wide variety of state-of-the-art equipment and clean, well-maintained facilities. The trainers ESPECIALLY Roman are knowledgeable and genuinely invested in helping you achieve your fitness goals. The gym is absolutely unreal, Front desk staff is very friendly and very on top of things and issue that occur as well very helpful when needed. A very positive gym environment. Not quite sure where these bad reviews are coming from

Fantastic experience: Sarah Nour, was my PT at this gym for several months, and it was a fantastic experience. Sarah pays careful attention to form and safety, which has been crucial for my progress. Her knowledge and encouragement have pushed me to achieve more than I thought possible, resulting in significant improvements in strength and overall fitness. Beyond the gym, her advice on nutrition and lifestyle changes has been invaluable. I highly recommend Sarah to anyone looking for effective, personalized training with a supportive and knowledgeable coach.

Negative experience: Gym used to be amazing since new staff it has gone down hill and fast. Corners are filthy, machines are dusty, windows are disgusting, hot water doesn't work, AC hasn't worked in over 2 years, there is a lift meet sign from 2019 still on the wall, wifi "comes and goes" according to the desk punk who doesn't have a care in the world, sauna hasn't been working in over 2 months, probably 5 roof leaks all over the gym, none of the TVs work, half the cable machines are broken. Passive aggressive signs all over the gym telling patrons to basically do the staffs job. Closing the gym on a weeks notice for power lifting competition for an entire weekend. Closed on holidays, or when its hot because the AC is broken; 24/7 when? How about you do your job and get a sharps container as well so people don't stab themselves on roid needles pushing down on the garbage. There is a note saying push down on the garbage because it isn't full. I've gone to this location since 2011 when it was a Goodlife and let me tell you, save your $62 a month and go literally anywhere else. THEY DONT EVEN MOW THEIR FKN LAWN, OR SHOVEL IN THE WINTER, THEN SEND OUT MASS EMAIL TELLING PATRONS TO WEAR DIFFERENT SHOES LMFAO TRASH ZOOMER EMPLOYEES. ROMAN WAS GOOD FOR LIKE A WEEK TOPS. SARAH ACTS LIKE SHE OWNS THE PLACE AND CHANGES MUSIC TO TAYLOR SWIFT FOR HER ENTIRE SHIFT. PLACE HAS TURNED INTO A HANGOUT SPOT INSTEAD OF A GYM.

Fantastic experience: Edit: They've definitely been fixing things up recently:) none of those old issues Old: Decent gym but the mens bathroom almost never has any hand soap or tissue. there has also been a water fountain that doesnt drain and has had a "will fix soon sign" for many months. But staff is very friendly

Positive experience: It says on google maps that it’s open 24/7 but the last time I went they say they were opening at 10am

Fantastic experience: Great gym, very refreshing to do a workout without waiting around to use the equipment you need. Sauna is nice and hot. The new manager Roman has really improved this gym recently. All we need is the towel service to return !

Fantastic experience: I've been doing 1:1 personal training sessions with their Head Coach Sarah Nour for the last year, and I honestly couldn't be happier. Sarah knows a lot about the equipment and also how the muscles of the body work, and it shows. And she puts in the effort of reviewing and revising my personal fitness program so I can expand my goals. She helped me go from basically knowing nothing about working out to making amazing progress in my strength, endurance and form, etc. It's just so cool looking back on the year and seeing my own progress. I've got more energy to play with my kids; I'm playing rec sports for the first time ever, and I'm *feeling* fit. And I know I wouldn't be anywhere close to where I am today without her patient guidance.

Positive experience: The gym improves a lot under the new management and new manager Roman. I could’ve given a 5 star if they will be more strict with the gym rules. Men’s changing room floors are always filthy because most of the members either couldn’t read or follow a simple instructions of removing outdoor shoes before entering. Littering, and not returning weights after use.. etc

Positive experience: Incredibly well equipped gym for the serious lifter. Update: Still great equipment but the atmosphere, not so much. Gym is unattended much of the time much like an Anytime Fitness but attracts a very different crowd. Dropped two stars for being slowly taken over in the later hours by teenaged "gym bros" who are there to socialize more than workout. Very mall-like feel after 8 PM. The dude smoking weed in the parking lot after his "workout" (and before he drove home) while peering in people's car windows was peak PMF in 2024 and a pretty good indicator that the clientele in the place is changing. If you go, go early in the day before it gets weird.

Positive experience: They finally have put some effort in lately. I think if they can keep it going in this direction it could reach its potential or even get back to how it was in year 1. Even better treat this place the way you treat your carling location. You could eat off the floors at carling, here you will likely die.

Fantastic experience: Impressive facility. Excellent and supportive trainers.

Fantastic experience: The gym has been improving so much lately, especially under the new management Roman. One of the big benefits for me going to this gym is that you never have to wait for any equipment, even at peak times compared to GoodLife or movati. They also have a bunch of unique attachments and machines that regular commercial gyms don’t have.

Fantastic experience: Place has really turned around since new guy came in super helpful even offered advice on starting to take working out more seriously!!! I’m so tired of commercial gyms trying to cut budgets and make money on gym goers nice to see that a gym actually cares about their clients and want the best for them physically and financially definitely recommend to anyone who’s looking to get started and want a more friendly environment than other gyms infiltrated by high schoolers and want to be influencers !!

Positive experience: This gym had a massive downfall. But as of recently new staff was hired(Roman) aka the gym Jesus himself. The savior of PMF March road. Machines are getting fixed, change rooms and gym floor is clean for once and things are looking much better. Give this guy a raise.

Fantastic experience: I’ve been going to this gym since it’s opened. It’s gone through different management but over the past week their new manager has seemed to revive the change rooms and overall cleanliness of the gym. I even noticed new lighting in the change room and fixed equipment. New manager clearly sees the potential of the gym and is doing a great job at bringing it back to life!!

Negative experience: Don't waste your money here. Just don't. Any other gym will be an improvement. Careless establishment. Carry on. -5 stars.

Negative experience: It' really unfair to let the members pay for the cancelation fee. That's another reason to get out of this facility.

Negative experience: Gym is a joke. Terrible management, trainers don’t know what they’re doing, and the owner doesn’t care at all. Takes weeks just to get paper towel replaced, and staff aren’t at the desk 9 times out of 10. Not to mention they have a billing system that barely works and the automatically blame you for not paying even though you did! Equipment is broken, dirty, and poorly maintained. They just grabbed the cheapest equipment they could find and threw it in. There’s a reason it’s always empty!

Negative experience: theres no soap in the washrooms, if you’re lucky youll find some wet paper towel beside the faucet.

Negative experience: Started off as a wonderful gym. Owner has completely given up and doesn’t maintain it at all. Hopefully they read all the horrible recent reviews and switch it up!

Negative experience: This gym was good about a year ago, but now, its like management doesnt even care. They dont provide towel services anymore, their washrooms are always lacking soap and paper towel, they don’t even bother to plow their parking lot! Cant wait for someone to slip on the ice and file a lawsuit. Maybe then will management will learn to take care of the place. Machines have been out of service for months, doesn’t make sense.

Negative experience: Owner has completely given up on this gym. Place started out promising but is now a dive. Honestly the most disgusting gym I've ever been to. Hasn't been cleaned in at least over a year and a half. Gym equipment is falling apart, machines are broken or are hazardous to use. This place is a health inspectors dream and would be shut down immediately for a plethora of different reasons. I regret buying a yearly membership. If the owner reads this, hurry up and sell the place to someone who gives a damn about it's members. It's embarrassing that it's gotten to this point.

Negative experience: Place was great when I started a year ago, but it has really gone down hill. Place is dirty, change rooms are never cleaned, showers are disgusting and rarely have soap, bathrooms don't even have paper towel half of the time. Sometimes there aren't even towels/ spray to clean the machines when you are done using them. They got rid of towel service and the front staff is either not there, ignores you, or is just straight up rude. The "power coaches" they advertise are non existent. Really too bad.

Negative experience: I am compelled to express my extreme dissatisfaction with Power Fitness Kanata. Despite canceling my membership, I have been inappropriately charged for months, reflecting a serious lapse in their billing and customer service. My attempts to rectify this through emails and calls have been utterly ignored, which is unacceptable and disrespectful. Assurances of no further charges proved to be empty, adding to my frustration. This level of negligence and poor management is alarming and potential customers should be wary. It’s imperative that Power Fitness Kanata addresses these severe administrative failings immediately.

Negative experience: Great local gym. Clean. Not crowded at all. Lots of space and a great rate to top it all. I just wish the hours are longer, would’ve been perfect. Update as of November, 2023: changing my 5-star review to a 1-star review. I have no idea what happened to this gym. It started out great and clean a year ago. It’s completely abandoned and dirty now, a lot of broken machines that never get fixed and short staffed.

Negative experience: Absolute garbage! Do not sign a contract with them! They will grab every penny from you!

Negative experience: As a client for more than a year at March Road location, this place unfortunately is on a downhill: 1 - At least 3 days with no receptionist in the morning. I’ve seen people waiting at the reception to ask for information countless times, even stuck at the front door because they could not enter and there was no one to release the door. 2 - I cannot remember the last time the gym was clean 3 - lots of equipments are broken, and some of them have been like that for months 4 - Women’s washroom are disgusting 5 - We can barely see wipes and cleaning products to wipe the equipments after use, which is insane 6 - And of course, should we decide to leave we have to give 30 days notice and PAY A FINE - YES, you read that right It is sad to see the gym with such poor management, because this place had lots of potential, considering the location and lack of other nearby gyms. So if you are considering this place, DO NOT SUBSCRIBE THERE, as you will get frustrated.

Positive experience: This gym is great and quiet. However, when it comes to broken equipment, they never put enough time to get the machine fixed so others don’t need to search for alternatives otherwise be asked to go train at another facility to use a certain equipment. Please don’t make a habit of this.

Fantastic experience: This gym is absolutely amazing! Just visited from out of town for a day, and it is incredible. If you are looking for a gym with the best equipment and facility try this gym, you won’t be disappointed. Free 1 day pass with no pressure after. If you live in the area this will be your new favourite gym!

Negative experience: Imagine this scenario: You are an entrepreneur, and decide to open a gym. You pick a good location, on March Road, in the middle of Kanata North, and with no other same-sized gyms around. You even decide to make it a 24/7 gym, so everyone can work out there. What could possibly go wrong, right? However, you decide to just abandon the place. It takes you 4+ months (and counting!) to fix a single water fountain. Equipments break, and you refuse to fix/replace them. As of the date of this review, there are 7 broken machines. If any of those are part of your work out routine, you better have a plan B. Oh, and cleaning? It’s too expensive/complicated to do that! Cables are sticky, you can see the dirt on the floor and on the equipment. Many lockers are disgusting, and the restrooms even lack toilet paper. I sincerely do not remember the last time I saw the gym getting cleaned. Lately, even the cleaning wipes/bottles are missing. Finally, you hire people as part of your staff, but they are merely decorative. Countless times the reception is empty, so poor souls trying to enroll, or just costumers without a fob are abandoned to their own luck. If someone asks me about the manager, I could not help them, because I have no idea who that might be (I don’t even know if there is a manager). Oh, and that 24/7 feature? The gym is so short-staffed that if any employee gets an emergency, the gym closes, with no prior notice to people who work out at odd hours. So, it is a 24/7 gym, but not so much. And the worst part is that if you get fed up and decide to leave, you have to pay an extra fee. Not even Trojans got a “gift” like that. If you STILL decide to enroll there, man, you are bold. Good luck!

Fantastic experience: Great staff and atmosphere

Fantastic experience: Adam helped me out a lot!

Negative experience: They have cancelation fee almost $100. Read every things.

Fantastic experience: Nice size gym, has everything and not crowded.

Positive experience: Front desk Staff is always on social media, not paying much attention.

Fantastic experience: A 24/7 gym that is not extremely busy.

Negative experience: They gotta improve their customer service!

Negative experience: Overpriced, have to pay 75 to cancel

Negative experience: Needs to improve customer service..

Fantastic experience: Fantastic gym, lots of great machines. The front desk staff are friendly and very inviting!

Fantastic experience: Such a nice gym! There is a lot of equipment and the facility is huge!

Negative experience: When i do my subscription they said no cancelation fees , only i should to tell them before 30 days ! And now i want to stop my membership they take the monthly fees and 75$ plus tax for cancelation fee ! They are not professional and they are tell you you pay 55$ per month but this is yearly plan ! And when you want to stop they take 75$ !!! Unfair at all ! They are Exploiter and only want more money !

Negative experience: Great staff, Great environment. Business side is where the 1 star comes in. More expensive then Good Life, with a $75+tax Cancelation fee. God forbid someone has to move cities.

Positive experience: Friendly staff and members, great equipment but the type and volume of music says don't come back. It's not motivational at all and loud enough that you can't hear your own! Too bad.

Negative experience: The equipment is great , woman's change rooms are awful 3 of the toilets don't work. Was told when I signed up it would be 24/7 access which is not when asking about it when it will be they have no answers. Said I wanted an open term with the option to cancel anytime now I find out i have to pay $75 to cancel. Yet they sold a membership based on false information. 6am to 10pm is not ideal hours.

Negative experience: Gym is unfortunately really going downhill. Joined shortly after it opened but now in a search for a better kept gym. Equipment is good (they did get rid of the two best shoulder/chest presses they had though) and it's not very busy so wait times are short if you have to wait at all. Unfortunately the weights are completely disorganized and scattered on different machines. As a client it's not my job to organize them and staff very rarely does anything to organize them. More than half the lights are out in the men's changeroom and have been for a couple of months. When it snows staff doesn't even bother clearing the walkway at the entrance even though there's a shovel outside the door. Staff basically sits at the front desk on social media all day. Trainers rarely whipe equipment down after training clients. All these things on their own aren't really a big deal but added up it just points to gym staffed by kids and points to being quite unkept. For the money there are better maintained and cleaner gyms out there. Too bad because I like this one but if it keeps on its current course I'm gone :(

Fantastic experience: Incredible facility, all of the staff are extremely friendly. Amazing environment to be in whether you want to jump start your fitness journey or need to get serious. I highly recommend anyone and everyone to check out Power Muscle & Fitness Carlingwood location, you will not be disappointed!

Positive experience: Nice gym, nice staff. Very clean. Equipment is up to date and open 24/7, so people go at different times of day to avoid congestion when using the equipment.

Fantastic experience: Awesome gym, not at all what I expected. Been a member for 6 months Staff: Knowledgeable and happy to help. I had trouble with my squat forms and stretches and they were happy to share advice. Based on support received, I signed up for Personal training and I am seeing results already. Equipment: Equipment is clean and there are enough to go around. They have added some new equipment since I joined

Negative experience: Gym is disgusting, cables are sticky and frayed, nearly all of their machines have some type of deformity and look/perform like they have been stored outside for 5 years. Dumbbells and plates are littered everywhere. The staff seem to make zero effort to clean or even maintain the gym. After my first visit I will be canceling and never returning, no wonder they lock you in with a ridiculous 75$ cancellation fee. For the same quality of equipment and a much cleaner gym just go to anytime or fit4less.

Negative experience: Poor unprofessional arrogant customer support!!

Negative experience: Not professional, not welcoming

Fantastic experience: Excited!

Fantastic experience: Great gym, love the atmosphere, the equipment and the staff that work there.

Fantastic experience: Best Gym In Ottawa! Personal Training team is excellent!

Fantastic experience: My new favourite gym! The staff here are incredibly friendly and the the gym is very clean. Extensive selection of equipment too!! I highly recommend trying this gym out!

Fantastic experience: Amazing gym and even more amazing trainers. I have been working specifically with Sarah Nour for the past 2 months and she has been a great help in my journey to lose weight and be more healthy.

Fantastic experience: The personal trainers here are amazing. They are all super respectful, kind, welcoming and they all have a great sense of humour. They really teach you everything you need to know, including form and what is being worked on. I love all of the trainers here, I feel so safe with them

Fantastic experience: This gym makes me feel very comfortable. The staff are super welcoming and have great energy. I’m impressed with the variety of equipment, so there’s no waiting around. Amazing!

Fantastic experience: Everything is good all the machines and people are nice and not too crowded where you are waiting in lines for the turn to do workout

Fantastic experience: Great atmosphere and people. Really great variety of equipment and machines. Quickly becoming my new favorite gym.

Fantastic experience: Outstanding staff. Needa in particular! Went above and beyond to help me find a solid source of health care services for my mother. Thanks again Needa!

Fantastic experience: Great gym. Awesome to see they have many unique attachments for machines that everyone has access to. Lots of machine variety (literally some machines I've never seen before!) to fit any program. Super welcoming and friendly environment. Probably the best gym in Ottawa.

Fantastic experience: I don't usually post reviews but this gym is likely one of the best gyms you'll find in the area. It doesn't matter who you are; if you're a complete beginner and don't know the first thing about exercising, you have dedicated and hardworking staff to help you get started. If you're a professional athlete/lifter, they have entire room where the dumbbells start at 40 lbs. The TV's are playing a wide variety of content; news, sports, bodybuilding routines, Re-runs of vintage TV shows, even competitive League of Legends and Fortnite gaming videos. The staff is friendly but not so over the top that you feel it's fake (@Sarah and @Nida). The gym is very clean and organized with all the equipment anyone could need. Unlike other franchised gyms, these guys are looking to grow and to have more amenities as time goes on. They have a protein drink bar, new equipment installed just last month, group fitness classes in the works, and they started doing challenges each month with prizes well worth the effort. After your workout you can enjoy the sauna and showers always maintained super well by their dedicated maintenance staff. Power Muscle Fitness is great, I think it's well worth every penny, and at the very least you can try it out for free with their one day trial pass.

Fantastic experience: Very clean gym with all of the equipments you can think of! Membership price is unbeatable & the staff is very nice :) I always have a great experience at power muscle fitness.

Fantastic experience: Just about the best gym I've been to in the 11 years I've been lifting. More equipment than you can ask for, and the most power racks I've seen in any gym thus far. Equipment is in pretty good shape, and the issue that I did have with one got resolved fast. "The Pit", a studio-turned-weights room where you are free to make some noise, is the best feature. The staff are friendly and helpful, and above all the music isn't half bad either. Do not bother with other gyms if you're looking for a great environment for lifting at a price that isn't jacked up by frills.

Fantastic experience: Great place nice people

Fantastic experience: New and clean gym

Fantastic experience: My new favourite gym! The staff here are incredibly friendly and the the gym is very clean. Extensive selection of equipment too!! I highly recommend trying this gym out!

Positive experience: good gym but it closes too early

Fantastic experience: Great gym, love the atmosphere, the equipment and the staff that work there.

Fantastic experience: Love the new gym and look. Staff are very friendly, the space is more open than the previous gym that was there and closed down during covid (goodlife), more equipment and better music. They keep improving it as covid uncertainties go away. Owner knows what he's doing and this gym is a great fitness place for those in Kanata north. I highly recommend this gym for anyone looking to improve their fitness in Kanata. And the membership rate I think is very competitive for what is out there.

Fantastic experience: Great environment if your a beginner or experienced lifter! So much equipment you don’t have to wait for a machine and they Bring in new equipment almost weekly! Members are treated like family !

Fantastic experience: This gym makes me feel very comfortable. The staff are super welcoming and have great energy. I’m impressed with the variety of equipment, so there’s no waiting around. Amazing!

Fantastic experience: This is a real life Power House. The staff are extremely welcoming here. They have equipment here you haven't seen at any local gym before. HIGHLY RECOMMEND!

Fantastic experience: Good gym. Lots of machines and is flexible with all kinds of people in the fitness community. Everything from Powerlifting to recreational lifting. There's a a room for powerlifting called "The Pit" so people aren't bothered by grunting men lifting big weights. The staff is very friendly, and helpful. They help you get the most out of your workout. 10/10.

Fantastic experience: Amazing staff, gorgeous gym. New favourite gym for sure. Brand new amazing equipment.

Fantastic experience: Excited!