Anytime Fitness Millwoods

Negative experience: Good gym, best to come when its quiet because the punjabi folks lack self awareness and never wear deodorant.

Fantastic experience: Nice quiet gym that has everything you need. Manager is a nice guy and keeps the place clean and runs it like a well oiled up machine

Negative experience: I did not really like the gym, I was almost finished the 1 year contract and told them I do not want to auto-renew. They said the system was down and to come back again .. I proceeded to come back 3 different times .. the system is always down to stop auto-renew .. DO NOT JOIN - I’m still not cancelled!!!

Positive experience: Not enough equipment and the membership fees are too high imo

Negative experience: This has got to be one of the worst managed facilities I’ve ever seen. I’ve been an AF member for several months now. In that time I’ve been to a few different locations in and out of Edmonton. Most are always clean and appear to be well maintained and staffed and would get a 5/5 rating from me. The Millwoods AF is anything but. The place has minimal bathrooms to begin with and at least one of them is out of service most of the time. Despite plumbers easily available within 24 hours it takes weeks for issues to get resolved. The sinks havn’t worked properly ever. Signs everywhere ask people to wash their hands yet none of the sinks have proper water pressure or temperature for a person to properly do so. The advertised staffed hours are rarely accurate. This facility is extremely minimalistic. If you go to any other AF you’ll immediately see the difference. Which sucks when this facility is the closest one to you but you feel like your membership fees just go towards improving and maintaining other locations. It’s a gym with no culture or sense of community that’s been forgotten about and abandoned by Management.

Negative experience: For such a small gym. It's sure an ugly place to go get into a good fitness routine. Can't even go there without some douche bag slamming the weights and flexing like he's such a big shot. They also like to try to debit your bank on days not approved mutually and when they do try they tack on the late fees turning a 60$ membership into nearly 300 every month. For two people.

Negative experience: Although it’s in their policy to be a leech, you will never expect them to charge as much as they do. Never sign up with anytime for a membersjip. GoodLife, fit4less, rec center, and movati is much better. Cancelled my membership and have never been happier

Positive experience: busy and expensive

Negative experience: Giving one star because can’t give zero,Am not renewing my membership here anymore.or am i will not coming to this location i do stalk weights i use .but bychance you Miss it or forget doing once in a while ..gonna be extra charge .and the guy oh works here in evenings he follows people in the gym like we are in some kind of school . If anyone had same experience like this,let me know

Negative experience: Bad mgt

Fantastic experience: Nice gym to workout at only downfall is when it’s busy it’s hard to get equipment just like any other gym

Fantastic experience: I was helped by Madie who is staff member in the gym and I got to say that she was very professional and knew everything that I wanted to know about membership etc. 5 stars from me just for Maddie

Fantastic experience: I was helped by Madie who is staff member in the gym and I got to say that she was very professional and knew everything that I wanted to know about membership etc. 5 stars from me just for Maddie

Negative experience: I have been here about 6months now. Staff works only after 11am. Dirty washrooms most of the time. No clean clothes some times. They love to throw your stuff away. They put signs of, “if you leave your belongings we are not responsible if they get lost”, but they are the ones to take them away. They should have signs saying, “if you leave your shoes, we will take it and either donate them or throw them away”. Their rules: 1.”outdoor shoes not allowed” 2. No signs, no warning, no notification by email or phone calls to their members, but they will take your stuff and “either donate them or throw them away” 3. They had “cleaning day” without any email or phone call notice given to their members but they will tell you at the door, “sorry, it’s closed today”. 4. They have lockers but you can only use while you are in the gym. 5. You can’t cancel your membership for a whole year if you didn’t cancel within 10 days. 6. “Unfortunately, we dont return money for the key”, but that’s what they told you when you register. They charge extra $30 for their key fob and promise to return the deposit for key fob return during registration process. 7. They never pick up their phone.

Positive experience: Overall a decent gym with a wide membership demographic. Excellent variety of equipment and everything is functional and repaired quickly if broken or deficient. Steady business throughout the day but not slammed at peak hours like some of the other locations. I have been to roughly 8 of the AF gyms in Edmonton so I have a good sense of this. Pros: generally clean, properly stocked towels (both for cleaning and sweat), friendly management that is making positive changes and listens to feedback. Members here are mostly considerate and inoffensive to others. Very safe, no tolerance for dirty shoes or tailgaters (people trying to sneak others into the gym). No tolerance for personal items left behind (shoes etc). Shoes must be worn. Very few grunters or weight-droppers or clients that make others feel uncomfortable. Cons: Frequent issues with members not re-racking weights or wiping equipment (this isn't the fault of the gym or management but it does affect the experience). Not enough washrooms or changerooms, there can be waiting times to get changed or shower. Not enough hooks or places to put things in the bathrooms while changing. It gets really hot in the cardio area when the sun is shining (south exposure) and no fans on the floor to cool yourself off. Available: towel service, personal training, EVOLT body scan (not free). Not available: tanning, massage, hydromassage, supplements, drinks, food, group classes (coming soon in 2024 I've been told).

Fantastic experience: A very well maintained and clean Gym.Fully loaded will all the equipment one would need. Staff here is super awesome. They have made good standards and procedures to keep place well run for the members. Special shout out to @Madie from the front desk who made my gym enrolment process extremely smooth and guided me the process in detail.

Negative experience: Rude staff, pay for it but don't be surprised for some disrespect coming your way.

Fantastic experience: He’s very knowledgeable, encouraging and made me actually want to get back into the gym again

Fantastic experience: all equipments are well mentioned and staff is very friendly

Negative experience: Tried going during posted staff hours several times to sign up but no one was there.

Fantastic experience: Very clean facility. Convenient location and good space utilization.

Fantastic experience: Great experience and staff. the gym was spotless and Madie went above and beyond to answer all my questions.

Fantastic experience: Convenient location. Variety of machines. Love this gym.

Negative experience: Too many people not cleaning the equipment after using it, not putting the weights back in their proper place, walking in with outside footwear ,dropping the weights from too high up. It would only take for one of the owners to show up a little early for a couple of mornings slap a few pee peeps the problems should stop ,usually happens between 7 and 9 am

Positive experience: Great little Gym, clean, not too busy relatively speaking. A little on the pricey side however, $60/month for a small Gym with no other amenities is on the high side, would like to see membership costs come down to $40/month. Culture is great, staff are both helpful and pleasant when they are on site. Been going here for about 3 years now.

Negative experience: How good can this place really be when it use to be the bank of bmo

Negative experience: Extremely bad customer service there.

Fantastic experience: Eric paddock is a great trainer and provides lots of friendly tips!

Negative experience: When you signup they say cancel anytime. When you want to cancel they want 1 month notice and charge you for another month. Rip off

Negative experience: All they want is money. The bathrooms are absolutely disgusting and no one answer the phone when there's actual workers there to answer them.

Fantastic experience: Amazing gym and staff, especially xenia who was knowledgeable, friendly, and very helpful best service I’ve ever had at a gym

Positive experience: Great gym. Very clean. All the weights, stretching areas and cardio equipment I could need.

Fantastic experience: Absolutely love the staff here. Xenia made signing up very easy and always brings in good energy!!

Negative experience: Hi guys plz don’t take anytime fitness membership. They don’t tell u couple fee . They just charged u .

Negative experience: No one picks up calls and no one comes to the door when i was ringing the door bell, people are not fool Dont waste their time worst experience i waited there for atleast one hour and no one is coming to the door

Negative experience: Worst anytime fitness centre ever. The staff member girl is extremely rude even the owner derik. I recommend no one to get membership at millwoods anytime fitness. They have worst equipments and worst management

Negative experience: I have the worst experience in the management , I had provided an injury not and I still was not able to cancel my subscription , I paid around 400 dollars extra and I still have to pay the dollars. this is very bad customer service

Fantastic experience: Nicest girls working at Millwoods, always say hi when I come in! Super clean gym, has everything you need and isn’t too busy

Fantastic experience: club is clean, they have all the machines i need, the staff, tones and xenia are so helpful and friendly, and are the main reason i attend this club. thank you tones and xenia!

Fantastic experience: Very calm and nice ambience, small gym but they got all equipments, decent price, and inclue mostly all facilities. They got boxing bag and equipment, that’s what i was excited for . Go visit!! Thankyou

Fantastic experience: The staff is amazing at this location. They take great care about the condition of the gym and condition of all the machines. Would recommend

Negative experience: Even after providing the doctors note. They have not given me my refund and is making my situation worst not helping me out since all they just want is there money. This is the worst fitness centre i have ever seen. I recommend others to not take membership here.

Positive experience: Wonderful facility close, but sometimes the parking lot is full at certain times of the day and further to that there are times when you get bothered by the homeless that are in the neighbourhood other than that it’s a wonderful facility quick and easy

Negative experience: My friend was in india and was injured and undergoing a surgery and when he comes back he tries to solve his problems with ABC mill woods with providing them the doctors note. But all they did was saying sorry u have been rude to there staff member which was not true and there owner emailed my friend saying even tho u come with a note u have to pay $343 just cuz they want to make money from a customer. Worst ABC out there. I saw the email myself. Recommend no one to buy there membership

Negative experience: The management of this anytime fitness is very bad they does not do any work. Even after providing the doctors note by my friend they have not cancelled the membership instead they are even charging him more. When he asked for the price breakdown. They haven't given any update. Worst fitness centre.

Fantastic experience: I love the ability the utilize all anytime fitness locations 24/7. The gym has everything I need, the staff is very friendly, the facilities are very clean, and I feel like I really get my money’s worth.

Positive experience: A pretty decent sized gym compared to the other gyms near it, staff is kind and passionate workout equipment is spaced out and categorized, there were a few pieces of equipment I found weren’t labeled but a quick search and asking around solved it pretty quickly.

Fantastic experience: This location is amazing. The staff is nice, friendly, and professional. Equipment is in great working condition and the gym is very clean. Friendly workout environment.

Fantastic experience: I would say this is one of the better anytime in the city I’ve been too. Had a great workout there, the equipment were all cleaned down. The employees are awesome they are very friendly n easy to approach. Definitely worth the membership.

Negative experience: The gym has a good amount of equipment but that does not make up for the fact that the washrooms are dirty, it smells and when you explain financial issues to them they continue to take money out of my account. They do not answer in a timely manner and blame the member for not having money. You can pause your account yet money will still be taken out. They only care about the money coming in rather than taking care of their members and creating a good mind space. The workers only care about the money.

Fantastic experience: Never busy enough that you can't use the equipment you intended to for your workout plus you can always log into your account to see how busy it is before you go. Clean and secure facility with updated and well maintained equipment. Extremely friendly and helpful staff.

Fantastic experience: I don’t understand how the customer service gets such a bad rap on Yelp, I’ve been coming here for over two years and the workers are always kind and helpful. Any issues I’ve had with my membership were always resolved quickly. They are always readily available on instagram (I’ve forgotten my key fob a ton of times and ) and will continue to be kind and helpful. The location is great, I love the view looking out over Millwoods Park. There’s also this amazingly unique feature where they have rolling mirrors so you can watch your form basically anywhere. I’ve been to other Anytimes and not one has this and it’s a huge reasons why I love coming back.

Positive experience: Many equipments here! I just visited Edmonton, this Millwoods location was closest from hotel. There are washrooms but no toilets papers except one bathroom. Not good:( Atmosphere is safe and nice.

Fantastic experience: Nice place

Positive experience: Looks good enough as less traffic

Negative experience: When you order your gym from WISH

Fantastic experience: A great atmosphere and the nicest/most helpful staff. Very encouraging place to be !

Negative experience: Garbage place i have ever seen. The Staff behaves rude and they don’t know how to deal with customers.

Negative experience: Staff are non responsive. I asked for an extension and nobody came back to me. Even after several follow ups.

Positive experience: Had trouble getting in, nobody answered the phone and there was a sign saying the doorbell did not work (which was not true). Gym was good though. Equipment was in good condition and they have what I need.

Positive experience: I like this gym, the weights are usually in order which you can say is a lot more than the 6292 Ellerslie location does However it does get really hot in the building on sunny days, as the entire workout area is just windows with curtains that don’t do much and they never really turn on the fan any lower so sometimes it gets unbearably hot while working out which is the only time I go to the Ellerslie location is when it’s really hot or sunny out. I feel like this problem could be resolved (if they can’t touch the thermostat) to maybe invest in some fans that people can use at their own will on cardio machines, otherwise you could easily collapse from heat exhaustion

Negative experience: Beaware your even your shoes can be stolen and guess what they cannot even have access to camera recordings to see who has stolen the shoes. After pandemic I just started going to this location in the end of january. In the first week of February got sick and was unable to go to the gym. SOMEBODY stolen my workout shoes they were at the front where everyone's shoes are placed. When asked staff she said she can just see the recordings just for last four days. Why they installed the cameras then? Its ridiculous

Negative experience: I love that it's never busy here. But with the lack of people you would think it would be clean. THE BATHROOMS ARE DISGUSTING AND SMELL OF URINE! I don't even like going in there with my gym shoes on cause I like to throw then back in my gym bag.

Negative experience: Management in this location is really worst. I sign up on this location a year ago and they said after 1 year I don’t have to be in contract and I can sign up in the gym on a monthly base but now they cancel my membership and said they it’s transfer to ST. Albert as my home address change and when I call at. Albert location they said sorry but I have to start a contract again or either millwoods location can active my account again. Then when I call back on millwoods location and she start saying that sorry I can’t help you you have to continue calling the St. Albert location. And I said that I already call them many times but they said same thing so you guys have to help me with something and then she cut the call said she can’t accept how I’m talking with her and she was a manager there. I just said that I had paid you lot of money in a year and now you guys have to help me. And she said I’m gonna ban you and cut my call. Like serial that kind of manager you hired who even didn’t listen what I’m saying.

Negative experience: Location has serious issues going haywire over signs. They have like 40 lockers, and using one lock for my gym shoes and water bottle is too inconvenient for the owner. As soon as a closer branch opens or i move, I'm outta here, disappointing.

Fantastic experience: I absolutely love this gym!! It’s always clean and the girls working there are so friendly and easy to talk to. Wish I could give them 10 stars!!!

Positive experience: The equipment in the gym is great and new. Although, there is a big issue with people not wiping down equipment after use, it would be great if this was enforced more as it’s a bit gross picking up equipment that people have sweated and coughed over in the middle of pandemic (I mean equipment should’ve been wiped down regardless of that lol) Other than that, staff are great and it’s a good place to workout

Fantastic experience: Best Anytime Location in the city ! The gym itself is always upkept and the staff are awesome . Tones creates a safe space right away in conversation that makes you feel comfortable . She answered all my questions and then some . Great location and even greater staff .

Positive experience: It’s over all a good gym! The staff is extremely welcoming. the only downside is the smell no matter when you go there is a stench i think they should install a ventilation system or something.

Negative experience: The worst fitness location yiu can ever have. These people are mad and using people for money. I was given a commitment to pay only $50 for cancellation but when i went to cancel they are asking me to pay $425 +$50 and saying it was our staff mistake. When i signed the policy no such $5 freezing payment was discussed and now they are saying the gym policies have changed. So please don't ever try to get into the trap of such stupid gyms.

Fantastic experience: This Anytime Fitness is amazing! I started the gym at the beginning of the year and I was so worried about going, and not knowing where to start or how to use the equipment. Tones is fantastic!! She showed me around and showed me how to use specific machines that would work great for the body I was wanting to grow! She is easy to talk to, she’s easy going, so kind and so caring! I feel like I can come and talk to her about anything with zero judgment! She truly is fantastic and I’m happy with the services I pay for, Anytime Fitness Family for life! I’ll never stop going to this location. :)

Fantastic experience: Easily the best Anytime Fitness location I've been to. It is less busy than most, the weights are actually in their proper spots, it's as clean as it can be. I don't have to wonder if there will be clean rags or spray bottles at the front instead of left everywhere throughout the gym. The staff here are always walking around cleaning the gym up and are extremely friendly. I never see them sitting down doing nothing or hiding like I see at other locations. Tones is the staff member I interact with the most and puts in more effort than anyone else I've met at any location. Highly recommend this place and rank it the best out of any Anytime Fitness and will often drive past other ones to come here.

Fantastic experience: Great little gym with everything you need to get in a great workout. Management actually listens to client comments and is constantly trying to improve the gym through equipment organization and improvements. Bathrooms do require a servicing at times but besides that the gym is welcoming and comfortable to lift in. It has something for everybody.

Fantastic experience: The gym isn't packed, so its great to go and get my work out done as quick and effectively as possible. I am very pleased with the amount of effort and care Xenia has put in the facility pre and post Covid. When she works you'll know the upkeep is beyond satisfactory. Tones is great help and can answer any question you have! Overall a great gym and atmosphere because of them.

Fantastic experience: This is probably the best gym I have ever been to. Not just the equipments, cleanliness & all those things but this gym is top notch for its customer service. Just recently I had an unfortunate situation with my credit report and I called up the gym regarding this. The manager was extremely respectful & listened to my situation calmly. He helped me throughout the process & spent a lot of time dealing with the debt collection compnay for me without any incentive at all. See, every gym would be good to you if you pay on time & till nothing goes wrong. But there are very few clubs who will stand by you & listen to you when things don't go as plan. So that's the reason am giving them five stars. Cheers.

Fantastic experience: I really enjoy this gym. I just switched my banking information and the staff was really helpful. Clean gym. Other gym goers are friendly as well.

Fantastic experience: 24 hour open not too noisy u can workout anytime cool staff and trainer

Fantastic experience: Honestly I see a lot of negative reviews, but I absolutely love this gym. It's usually never too busy, and I find all the staff so friendly and approachable. I always see staff cleaning and engaging with the clients there. Tones is sooo nice and really knows how to interact with people. I love that any concerns or questions I have had she can answer right away.

Fantastic experience: Great gym and new equipment. Loved the layout as well. I travel lots and this is one of the best Anytime Fitness locations I've been to. Great job by Management

Fantastic experience: I love this location. Perfect spot to get whatever workout done anytime! Always clean with towels stocked and ready. Easy to stay motivated!

Positive experience: Lacks leg curl machine , only lying leg curl nor there is hack squat machine. Same is available at ellerslie location. Friendly and helpful staff. Most of the crowd who uses this gym ain't that keen on wiping equipments after use. Otherwise all good .

Fantastic experience: Best gym in Canada wide but please do have toilet papers in the washroom specially morning time it been 3 days no toilet papers in the washroom

Negative experience: Bad mgt

Fantastic experience: Best place to do cardio

Fantastic experience: Great service and friendly staff. Patrick (and the other girl that works there) will make sure you are taken care of whether you are a member that is joining or leaving! This branch is transparent and honest in their dealings. If they say they will refund you something, they will follow through. Other gyms should take notes

Fantastic experience: Patrick is a fantastic worker. He was so professional, and happy to help. The place looks great inside, nice and clean.

Fantastic experience: Great place

Fantastic experience: Clean gym with really friendly folks running it.

Positive experience: Super close to home except the shower is broken so wait times may vary

Negative experience: People are always scrambling for free weights. There is only 1 set dumbbells. e.g If you need 30 and you see someone working with 30 already, you gotta wait. While Nobody is waiting for others to finish on machines. But many people can't find the weights they need. Suggestion: Swap one of the least used machines and get another set of dumbbells maybe.

Fantastic experience: I had the pleasure meeting with Patrick to renew my membership last week. He was OUTSTANDING! He explained everything to me thoroughly and straightforward and I really appreciated that. Love this gym and the freedom to go absolutely anytime you want.

Fantastic experience: Love this location! Patrick helped me sign up for a membership tonight and he was amazing to work with. He explained everything extremely clearly and went above and beyond to get me set up and ready to work out. The place was also extremely clean even though it was quite busy when I was there so props to him for keeping the place up!

Fantastic experience: This place is very clean. They followed the covid 19 restrictions.

Fantastic experience: Rick is an amazing manager. He is amazing at his job. He keeps the gym running smoothly. Patrick does an amazing job cleaning the gym everyday. During covid, it is refreshing to see this at a gym. Biggest plus is no need for bookings or reservations

Fantastic experience: Best gym to join in Edmonton.you can come anytime and no waiting for any equipment.

Fantastic experience: I have been a member of Anytime Fitness Millwoods for almost a month now and I must say that I am very pleased with the Facility. The staff and members are all friendly and the facility is kept very clean especially considering that the staffed hours are limited. I would definitely recommend this gym to others

Fantastic experience: Clean gym, new equipment, polite and staff. Been going off and on for the past two years and no bad experiences.

Fantastic experience: Not jammed pack so it's nice and enjoyable. Great staff

Fantastic experience: Positive: Professionalism Good small facility! Been coming here a long time

Fantastic experience: During the pandemic the gym can be a scary place. This facility is spotless. Sanitation supplies and hand sanitizer is provided with social distancing between cardio equipment. Staff was excellent as well. Ask for Patrick. Extremely professional and welcoming.