Fitness World

Fantastic experience: I've been a member here for a number of years, the facility, opening hours, staff and price just perfect. Trained with Lauren & highly recommend her, she focuses on on your needs, pushes you to reach your goals and provides excellent advice and feedback along the way. Overall great gym & great support team.

Negative experience: Been working out here since it opened as Crush. Some of the equipment is broken and in poor condition. Have not seen it in this bad of shape ever. Please get it repaired.

Negative experience: Cancelling the membership due to move out of country for work and the members told me it’s ok to just send them the proof of residency outside of Canada with plane ticket. After a month, realizing being charge with the annual maintenance fee and membership fee. :) then, I have to send to general manager an email again to raise the concern while they still charge me for the fees. I’m not even in Canada any more. Scam. Also, definitely don’t sign up for three days trial online, the staff/call center will non stop calling ur numbers every day until u tell them to stop. Horrible service and I want my issue be resolved asap, it’s ridiculous for me paying the fee while I can’t even use it… (:

Negative experience: Gym closed on a Friday with out any notification Just a random notice at the gym gate which was barely noticeable irrelevant notification on the app all day, but not a single notification for the sudden time change!

Fantastic experience: Arsh was super helpful with any questions and concerns I had during my membership activation

Fantastic experience: Here’s a glowing Google review for the "best worker ever": --- ⭐⭐⭐⭐⭐ Exceptional Service – Above and Beyond! Arsh Kang is simply the best! His professionalism, dedication, and incredible attention to detail are unmatched. They consistently go above and beyond to ensure everything is perfect and deliver outstanding results every time. Not only is he extremely knowledgeable and skilled, but his positive attitude and willingness to help make interacting with him an absolute pleasure. If you’re looking for someone who truly cares about his work and delivers excellence, Arsh Kang is the one. I can’t recommend him highly enough – they are a true asset to any team!

Fantastic experience: Amazing place to get a good workout in. Really friendly staff. Arsh, Dwayne, Divine, everyone is a pleasure to deal with...

Fantastic experience: Coco Tan is fantastic! I haven’t enjoyed a class so much in a very long time. I hope she can be given a permanent class.

Negative experience: Me and wife came in for new membership and trainer were only interested in my wife I had to ask them to move away from her! Staff is very creepy I would suggest another gym with professionals!

Negative experience: They are a pain they don’t know what they doing very disrespectful the tuna In the mens washroom Shit smells like fish in there someone gotta get tested

Fantastic experience: The front desk, or maybe the whole establishment, would have went up in flames awhile ago if it was not for Arsh!

Fantastic experience: Very good gym, always have a great time when i come in. Everyone is very helpful especially, Arsh, Rav, and Kevin. I’d definitely recommend

Positive experience: Equipment can be out of order and not be repaired for long periods. The gym personnel are nice and good patrons. No complaint otherwise. The gym gets busy but there are enough machines for an efficient workout.

Fantastic experience: Great gym, Arsh is sick

Fantastic experience: Divine and Arsh are the best employees EVER! The company wouldn't be the same without them.

Negative experience: Staff lets people do drop ins for free in exchange for a five star google review. I would delve deeper but that should be self explanatory.

Negative experience: Don’t go to this gym if you value your safety. I’ve been a member of this gym since April 2023. Since being a member here, I’ve had multiple members who I’ve fostered friendships with approach me about some interesting things this company does. I’ve heard multiple members mention they feel unsafe here because they have made valid claims through the front desk about threats of violence, sexual harassment, etc. from other members. You name it, they’ve heard it, and done absolutely nothing about it. I watched one reception worker in particular, Ravneet, let in a previous member of this gym who was apparently ‘banned’ from Fitness World WITHOUT scanning the barcode. Just opened the handicap gate and let him strut right in. Word of mouth states nearly everyone in this gym who socializes with one another was aware this member was not allowed in, (also how I found out initially), so I approached Ravneet about this. When I asked her if she was aware the member was not allowed in, she said yes. So I’m confused, Is the term ‘banned’ tossed around here just to mimic the feeling of being safe, when in reality all this company wants is more $$ in their pocket regardless of member safety? The members who are PAYING to be here can’t feel safe? Thanks.

Fantastic experience: Had a great workout, the place is very clean and Arsh is very kind and always willing help. He deserves a raise!!

Fantastic experience: Coming into the gym Arsh, Alma, Josh, Gav arw always friendly with a warm greeting. Great and clean gym, the trainers are wonderful I’d highly recommend

Fantastic experience: Had a great time working out and Arsh is a great staff who is always warm and greeting, he deserves a raise 100%

Fantastic experience: amazing staff, always saying hello as soon as you walk in. clean facility!

Fantastic experience: Arsh is hands down the best worker in fitness world. Make sure you say hi to him cuz he’s the greatest guy ever!

Fantastic experience: Well kept gym, super friendly and welcoming environment, up to date equiptment. Been going here for 3 years and don’t plan on leaving. Shout out to the manager Darb!

Fantastic experience: Overall fantastic gym - I look forward to working out here on a daily basis. Shoutout to the manager Darb

Fantastic experience: Been coming here since a yearr perfect place to workout

Fantastic experience: Went to the this gym for the very first time and was already amazed with how good the customer service was! Arsh at the front desk was the one to help me and he was amazing! I would definitely recommend going to this Fitness world!

Fantastic experience: Gav has been my personal trainer for around 3 months and he’s amazing at his job! I have learned so much from him every week and he’s helped me progress a lot with my fitness journey, both in the gym and with my nutrition. He’s very knowledgeable and supportive, and knows what to try if your gains slow down or if you lose some. I’ve been much more consistent and confident with the gym now that I have a much more solid plan thanks to him. You can tell that he puts a lot of care into his work and is passionate about what he does. I definitely recommend him if you’re looking into personal training! Other than that, the gym is very clean and organized and there’s lots of space and equipment to do any workout you like plus lots of classes to choose from. There’s a lot of different types of massage chairs and a couple massage guns if you’re into that too.

Fantastic experience: In January, 2024 I joined Fitness World and started what has been a very successful fitness journey. Josh, my personal trainer set attainable goals to support me moving forward on this journey. Recently, I signed up for more sessions with Josh to take me to the next level of weight training. This is important as I will be doing a 47 k hike in the summer of 2025 with my son. I also participate in Zumba, Pilates classes as well as do cardio treadmill. All the instructors are excellent. Thank you Fitness World and Josh (Personal Trainer) for providing the opportunities to make my dreams of fitness a reality.

Fantastic experience: Love the Fitness World Gym!! One of my favourite workers here is Arsh, super friendly and makes the gym a great experience :) Would definitely recommend!

Fantastic experience: Fitness world is the bomb. Rav is the best

Fantastic experience: Rav is the best and fitness world is the best gym ever

Fantastic experience: Really great gym. Clean and lots of equipment. Rav was helpful and got us set up for the day.

Fantastic experience: new equipment that’s always in service, friendly staff and great atmosphere.

Fantastic experience: Awesome gym, great experience. Wouldn’t be the same without Arsh, Gav and Kaitlyn!

Fantastic experience: The front desk staff including Arsh are great to interact with and are always helpful

Negative experience: I wanted to join and pay my one year membership upfront and was told I couldn't do that. All gyms I have attended in the last 20 years have allowed me to pay for a 1 year membership. Totally disappointed. I am willing to give you my money upfront for a year and was told the new system upgrades don't allow it. I'm sure if you want to provide excellent customer service there is a way to do it. Seems like no one is knowledgeable. Good way to turn customers away.

Fantastic experience: Dwayne was super friendly and gave a great intro kickboxing class. If I lived close by he would have absolutely convinced me to join this gym. Very good vibes from him!

Fantastic experience: I joined the gym at the start of this year and have been really impressed. The facility is clean, well-equipped, and the staff is friendly. My personal trainer, Josh, is great at customizing workouts for my goals and keeping me motivated. Every session is enjoyable and effective. Overall, it’s a fantastic place to achieve your fitness goals. I highly recommend it!

Fantastic experience: I have been fortunate to have Tony as my personal trainer for the past several months. He is very knowledgeable and clearly loves his work. He is attentive to my concerns and has designed an excellent exercise plan to push my fitness to the next level. I look forward to working out with him each week.

Fantastic experience: I’ve been training with Josh for several months now and it’s been such a rewarding and amazing experience! I was nervous at first, never stepping foot in a gym but he has been very patient and knowledgeable. He has a very positive energy, definitely recommend him!

Fantastic experience: Awesome gym. Really nice staff!

Fantastic experience: I’m extremely happy with Semi Fitness World. Staff are great and like to extend a shout out to Darb, Bruce, Dennis and Harpal. All 4 have been there to help me with my fitness journey. Highly recommend getting trained by the above mentioned names. Look out for emails and FitnessWorld app notifications for promotions. Been able to get complimentary training sessions. Only one concern, Incline bench seems to be out of service often.

Fantastic experience: I highly recommend Sarah as a personal trainer! She is supportive, knowledgeable, and an all around lovely human!

Fantastic experience: I’ve been training with Lauren at Fitness world for 3 months, and the experience has been transformative. Lauren excels at making me feel comfortable while pushing me when necessary, leveraging her deep knowledge of strength training. She tailored workouts to target my weak areas, and ensured my form was correct, preventing any injuries. Best trainer for me.

Fantastic experience: I recently just signed up at Fitness World and So far my experience had been excellent. I had a Personal Trainer TONY! Is Very knowledgable , and very good at what do does! He really help me with my muscle correction and strength training he really helped me tremendously! . I highly suggest this gym!

Negative experience: The gym is good, but service is awful!!! Every payment cycle I have to go in and repay as they mess up my payment information. Put my debit card down as MasterCard, so payment doesn't go through, don't keep my ng info, etc. So I spend at least 30 minutes of my time straightening things out. No apologies, treat me as if I am a loser. Very frustrating!!!!!!!

Fantastic experience: I trained with Tony, and he was amazing! He showed me the right way to do workouts, and had such good energy. You can really tell he is passionate about what he does. definitely recommend!

Fantastic experience: Thanks to Sarah, I am enjoying the gym! Sarah is very knowledgeable, she takes the time to make sure I am doing exercises correctly so I get the most out of my workouts and she has such a positive and supportive energy. Fitness World at Semiahmoo has created a very welcoming environment and Sarah definitely contributes to that!

Fantastic experience: i have tony as a trainer hes a really nice guy but an even better trainer

Fantastic experience: Tony is a great trainer. He wants to know your fitness goals then helps you achieve them. He was understanding of my work schedule and never pressured me into something I didn’t already want. He is also very knowledgeable about the human body and what made me tick! I learned a lot from Tiny and would highly recommend him to anyone wanting to know more about personal fitness.

Fantastic experience: Good facility with plenty of equipment. I’m training with Tony, who is very helpful and patient while teaching me many new exercises and helping me to lose fat while gaining muscle and increasing mobility.

Fantastic experience: Tony has been my trainer over the past 4 weeks. We started out by identifying what my fitness goals were that would help with my health issues. Tony put together a plan for me to increase my strength and gave me good ideas on what to do daily in order to achieve my health goals. Since starting with Tony, in 4 short weeks I am very close to achieving my goals, feel much stronger and healthier and I am confident that I’m doing exercises properly and safely. I highly recommended Tony and his supportive approach to improving my health and fitness.

Fantastic experience: When i first joined, the process was very welcoming and smooth. It was easy and everything was explained clearly. If I had any questions the staff was very helpful with answering. I signed up for the 5 trainer sessions and got Tony as my trainer. This was my first time having a personal trainer and I couldn’t have asked for a better one. He is very easy to talk to even though I was nervous. He also helps me stay motivated during the training session with his positive attitude. I really appreciate him showing me the correct forms and making sure I am in them when doing the workouts.

Fantastic experience: I have been working out for more than four years on this gym. Recently, I felt the need to push myself, to know more about other routines and if I am doing the correct form on my exercises. Gladly, Tony became my personal trainer. He is very hands on, helpful and knowledgeable. I learned a lot every session and motivated to achieve my fitness goal. I recommend this gym and look for Tony as your trainer.

Fantastic experience: I’ve gone here for a couple years and recently did some training with Tony. He’s awesome! He somehow makes the most challenging workouts fun. I 100% recommend the gym and Tony :)

Fantastic experience: Arsh was very nice you guys should give him a raise

Fantastic experience: Sarah is a great trainer. Listens to my needs and does workouts that fit my goals

Positive experience: Was a bit intimidated when I first joined. I hadn’t been in a gym for many years due to illness. My trainer Sarah goes above and beyond!!! She made me feel welcome and comfortable . Her expertise, knowledge and support have helped me reach my goals. Thanks Sarah and all the staff at FW!

Fantastic experience: I've been working with Sara at Fitness World Semiahmoo for a year, and I initially came in with the goal of achieving a specific fitness target. Not only did I meet my goal, but I'm still here! Working with a trainer like Sara keeps you committed, and the results have been amazing.

Fantastic experience: I have been training with Dennis for about a year now. After almost 30 years in the gym I am now the strongest and fittest I’ve ever been. Dennis is very knowledgeable has taught me nuance to exercises that I’ve been doing for years; and also a lot of new skills. I like to learn and have awareness of correct form and continuous progress. If you want to have a deeper understanding of strength training and get strong AF go see Dennis

Fantastic experience: I have had a great experience at FW. Sarah is my trainer and is so supportive and knowledgeable

Fantastic experience: Rabbeet was so welcoming and made my first experience at fitness world great! 10/10 great support system and wonderful staff

Fantastic experience: if you want people to come up to you and say look jacked, go see Dennis. if you want someone to help you pick up as many cats as possible, go see Dennis. if you want to train with someone who has a cool beard, go see Dennis. if you want someone who will help you be consistent, be patient with you while also pushing you, tell you to do better (& it actually works), go see Dennis. he looks kinda scary but he’s actually very nice. everyone go see Dennis.

Fantastic experience: Great gym,I’ve worked with Lauren for a while and she is so dedicated and friendly,she’s the best!

Fantastic experience: Amazing gym, spacious and has great equipment. The front desk staff are always friendly and helpful! Def recommend

Fantastic experience: I’ve worked with Deepak for quite a while now. She is an awesome trainer. She’s really understood my limitations with PCOS and reassured me how to work around them. I can’t recommend her enough.

Fantastic experience: Good gym and friendly staff. Does get busy but it is expected

Negative experience: Lying about the contract detail (told us we can add and cancel joined member at any time) when signing and refuse to cancel the join member afterwards

Fantastic experience: Absolutely fantastic gym experience! The staff was friendly and helpful, the equipment was top-notch and well-maintained, and the atmosphere was motivating and energizing. I felt motivated and challenged during my workout, and left feeling accomplished and refreshed. Can't wait to come back for my next session!

Fantastic experience: Macy and Alora showed great service and were very friendly.

Fantastic experience: Excellent place! Best gym in Vancouver.

Fantastic experience: Just joined the gym recently, the staff was friendly and there was a big variety of equipment!

Fantastic experience: Great gym and staff. 10/10 recommend favourite gym

Fantastic experience: Alora was extremely helpful despite the front desk being understaffed for peak hours. Please give her a raise.

Fantastic experience: Great receptionist!!! We had a great workout. Open early. Top notch.

Fantastic experience: Macy is the BEST employee at FW. Over the course of having a gym membership here, she's been so kind and welcoming ♥️ LOVE HER

Fantastic experience: Macy is my absolute favorite thank you so much for being to kind and helpful:))

Fantastic experience: Macy made our experience amazing! Membership sign up was a breeze. Can’t wait to continue at fitness world!

Fantastic experience: BEST GYM IN WHITEROCK! KACEY WAS THE BEST! Highly recommended

Fantastic experience: Macy and Alora were great at the front desk! The gym is also exceptional! 10/10.

Fantastic experience: Arsh is strong and a good worker, and Alora is very helpful and very smart. Darby is the best and strongest person.

Fantastic experience: Great service and amazing stuff, very accommodating and go out of the way to provide best service possible

Fantastic experience: Macy was incredibly helpful and personable with signing me up, the facilities are modern, clean, and the sign up was very efficient!

Negative experience: I came today for the Pedal power class but there was nobody, it seems like the class was canceled but nobody warned me. Firstly it’s disrespectful , secondly I have 3 months old baby and it's hard to find free time for gym and you wasted my time today. It was my first time in Fitness world, not very good experience, will cancel my membership

Fantastic experience: What fantastic service, Macy was super friendly and extremely helpful! I will definitely be coming back in the near future!

Fantastic experience: This location is the best I’ve been to! Alora and Macey were so helpful in giving me a tour and sharing their various memberships! The customer service was great. Thanks again!

Fantastic experience: Really enjoy going to Fitness World Surrey! The atmosphere is motivating and the staff is always welcoming. Great place to get fit!

Fantastic experience: Very nice staff and great facility. All the equipment you’d need and not overcrowded. Thanks guys!

Fantastic experience: My trainer is Bruce and he has helped make my life better. I have many health issues that make going to the gym difficult but he has been willing to work with me and adjust to my needs and as a result my pain levels are manageable for the first time in years and I can actually get through a work out with out passing out. The staff at the front are so sweet and kind and always make me laugh, great place to work out.

Fantastic experience: Awesome gym and super friendly staff and trainers. Definitely recommend to anyone!! Would've given 20 stars if could.

Fantastic experience: I'm a resident of Washington state and they were willing to work with me. My usual gym is Crynch fitness in Vancouver, WA. Arsh was a tremendous help with giving me a tour. Whenever I come back to BC, this is going to be the gym that I attend.

Fantastic experience: been coming here for years, never disappoints. all the staff are super helpful and nice. very clean facilities and great equipment.

Negative experience: Lately this location has had alot of appliances broken… one week the water station was broken along with some machines and this week, 4 stair masters, one leg machine and multiple treadmills are broken. When I asked the front desk why half the machines at this location were broken they stated that this was the norm across all gyms and this is the standard that Fitness World strives for. They should state on the contract that half the machines will be broken then, so I can go get a membership at another gym. The receptionist added that they only have one maintenance worker for 16 locations, which does not make any sense to me since they had 6 staff working the front desk all chit chatting away. The staff never clean anything, there’s water on the floor in the studio, sanitary wipes are always low or not refilled, and all they do is stand around and chat away. Instead of having so many high schoolers just standing around our membership money should be used to have more maintenance workers so we can actually use the machines we pay for. The manager, who I had to wait 15 mins to talk to, provided more or less the same reasoning and did not do much to solve the issue. Would not recommend this location.

Fantastic experience: I love FW Semiahmoo! The whole team is awesome and I specially love walking in when Macy’s at the front desk - she has the happiest most welcoming and positive energy + always has a smile on her face :)

Negative experience: i’ve never been to this fitness world and have received over 10 phone calls and texts from them. i understand it’s a marketing tactic but i’ve asked 3 times to be taken off their call/text list and they still do not listen. blocked!

Negative experience: I would cancel my membership.They told me I will inform them 30days before it’s canceled. I did it.My expired day is Feb 7,my billing day is Feb2,they charged me for two weeks on Feb 2. I think it’s unreasonable.I asked the front.They told me I should cancel the direct deposit myself.It’s ridiculous.It is YOU who set up the direct billing. I wanted to pay in the front each time.But YOU refused.Now YOU told me it is my responsibility to cancel it.OMG!The front gave me an email address of their manager Davb. I sent my requirement.No reply!!!Nothing. Considering MUCH MUCH. MUCH MORE before you get to be their member. I regret that I didn’t view the value before my registration.

Fantastic experience: I started working out at FW White Rock in late October, as a means to take care of my physical and mental health. I signed up for personal training for the first time ever. I have never weight trained so I was a little intimidated at first. I’m not a natural gym person, as I’m very shy and often insecure about myself. In a world where things are uncertain and uncontrollable, I felt that the one thing I can try to control is my physical well-being. My initial PT consultation with Kim was very easy and welcoming. She was very friendly and applied no pressure (in regards to sales). She was very receptive and listened to my health concerns. I was paired up with Zargham for my one-on-one weekly personal training sessions. It has been almost 12 weeks and all I have to say is that my experience at this gym has been absolutely wonderful. Zargham has been an excellent trainer, listening to what I wanted to focus on and providing effective workouts and positive feedback. I wanted to learn how to weight train with proper form to ensure I don’t injure myself. I also wanted to understand how to effectively and properly work out, how to use different types of gym equipment, and to create my own training sessions. I really appreciate his honest, down to earth, and genuine character. Working out with Zargham has greatly increased my confidence at the gym, both physically and mentally. After my training session ends, I now have the confidence to continue on my own. This gym is a great place to workout! All the staff are extremely friendly and welcoming. When I observe the environment, I can see that there is an excellent community here. I don’t feel self conscious (like I used to with my previous gym experience), and you can tell that mostly everyone at the gym are friendly and respectful. I have seen people ask other people how to use gym equipment, and it seems everyone is happy to help. There are quite a few women weight training here which is awesome to see and very inspiring! The gym is also very clean, people are respectful and courteous. I feel very comfortable working out here, and I want to greatly thank Zargham and the Fitness World staff! I haven’t tried their group fitness classes, but I look forward to trying them soon one day. I highly recommend this gym. Great place to work out in a very friendly and comfortable environment.

Fantastic experience: I couldn't be happier with my decision to rejoin this gym. Cody, the manager, played a crucial role in motivating me and helping me get back on track with my fitness goals. The facility is excellent, and the staff are friendly and supportive. Thanks to Cody's guidance, I'm more committed than ever to my health and fitness journey. Highly recommended!

Fantastic experience: Great gym, clean and spacious change rooms and friendly staff. The Yogathletic class by Monica Dickson, is alone worth the price of a monthly membership! Seriously excellent instructor and class, I only wish it was scheduled more than once a week (and longer than 55 minutes) - everybody needs more Monica in their life!

Fantastic experience: Starting my personal training journey at Fitness world in the shemiahoo shopping centre absolutely changing my life!! I was assigned to trainer Morgan who taught me to better connect with my body to get the results I was looking for! Morgan introduced me to foam rolling and other dynamic stretching techniques that allowed me to accomplish my fitness goal of being able to preform a weighted squat with correct form. This is something I struggled with for MANY years and I was able to accomplish this within only a few months of working with Morgan. Upon completion of our sessions together my total body fat went down and my total muscle mass increased! I am so happy with my results and I would highly recommend Morgan for anyone seeking assistance with their fitness goals. Thank you Morgan for everything!