24HR Sandcastle Fitness Club South Surrey

Fantastic experience: Erika at the desk was extremely nice, considerate and helpful. The gym seems great for a workout and it’s not very filled up and the people are always open to working with others

Fantastic experience: I just returned to Sandcastle. Definitely the best gym I’ve ever gone to. Erica was super helpful and kind when I was signing up! I’d recommend this gym to anyone. Great community here.

Fantastic experience: Erica was amazing, helpful and really got me excited about going to this gym

Fantastic experience: Erica was extremely helpful on the phone, she helped me setup a consult and tour right away. And after coming in I was impressed with the tour. I signed up for a year, thanks again Erica!

Fantastic experience: Very nice Equipment. All the staff is very nice and accommodating. Erica at the front desk is so sweet and helpful

Fantastic experience: Erica was pleasant & efficient in showing myself the gym & amenities making it easy to join the gym .

Fantastic experience: I started going to Sandcastle Fitness Club a few weeks ago, and it’s been a solid experience. The facility has everything you need, and the staff are always helpful and professional. I decided to work with Milos as my personal trainer, and the guy’s experience speaks for itself. He put together a plan that’s completely tailored to my goals, and it’s been working really well. If you’re serious about hitting your fitness targets, I’d highly recommend him.

Fantastic experience: Beautiful gym! Olivia at the front desk is so kind and hardworking. Kieth is also an incredible trainer! I’ve got great results and progress with every session.

Fantastic experience: Erica at the front desk was super polite and helpful in getting me signed up for a new membership today. I chose the 24-hour access membership for a 12-month term since I’ve dropped in a few times before and enjoyed the gym’s atmosphere, equipment, and cleanliness. I’m looking forward to getting in lots of amazing workouts here!

Fantastic experience: Great well equipped gym with a great sense of community. Erica is lovely and very helpful!

Fantastic experience: Erica was super helpful and through with setting up my membership, and letting me know everything regarding the fees!

Fantastic experience: Been going to this gym for years. Great place to work out and great staff. Very friendly and owner takes great care of the facility. Janine is amazing at front desk!

Fantastic experience: Erica helped me to sign in and give a tour. Provided me with lot of helpful information and making it less intimidating to join gym for first time

Fantastic experience: I have been working out with Milos for the past 6 weeks. The coaching I have recieved so far was beyond my imagination. He is very professional, knowledgeable and super detail oriented. I am super happy that I am learning along this entire process and that I could be independent after we are done with coaching. I could feel way different since I started, my movements are much better, I don’t feel sore and stiff anymore. I have way more energy and most importantly the quality of sleep has improved a lot. I would definitely recommend Milos and his services to people who are looking to change their lifestyle.

Fantastic experience: I’ve been training at Sandcastle for almost five years, and I’ve had a great experience! They offer a wide variety of classes and expert instruction from personal trainers. Andrea and Marisella in particular are highly skilled, personable and knowledgeable. They’ve helped me reach new fitness goals and continue to encourage me in my daily workouts. Sandcastle is more than a gym, it’s a community of likeminded people working together and encouraging each other!

Fantastic experience: The gym was so unexpectedly clean and nice, the lighting in the gym was impeccable and most importantly Erica was such a gem, she helped with me out with the sign up and walk through, will definitely be coming back

Fantastic experience: I'm very happy to be a member here! I've been coming to this gym for almost 30 years and have seen many changes. This version of Sandcastle is my favourite. Thanks to George for updating the facilities and equipment, and for assembling an amazing staff -- from the front desk people to the incredible instructors and trainers. I love the fact that this is a multi-generational gym with friendly and supportive members. I appreciate the special events, seminars and challenges offered by this gym. Special shout out to Ritchy who has been training me for several months. Workouts are challenging with him but also fun. I appreciate his extensive knowledge and encouragement as I strive to become stronger and fitter. He is attentive and always tweaking my form and workouts. Keep up the great work, everyone!

Fantastic experience: Shoutout to Andrea for being an incredible professional! From the start, his dedication and attention to detail stood out. He consistently goes above and beyond for his clients, listening closely and crafting personalized plans that align perfectly with your goals. Highly recommend working with him

Fantastic experience: Great gym! Keith has been my personal trainer for one year. He is amazing.

Fantastic experience: Erica and all the other staff I don’t know their names are all super helpful and the gym is amazing

Fantastic experience: I've been going to sandcastle for a few months now and I think it's a great place to work out. All of the staff are helpful and friendly, and everyone in the gym is really focused on what they are doing. Especially the early morning crowd. You can tell there's zero judgement and the discipline of others is contagious. I recently started seeing a personal trainer there, Andrea, and I don't have enough good things to say about him. He's very encouraging, has good humor, and you can tell he knows his stuff. I'd highly recommend him for any kind of fitness goals you might have.

Fantastic experience: I was a member of Sandcastle for years before COVID. I didn't train during or after COVID until my physical condition deteriorated notably. I have returned to Sandcastle and train with Andrea who has an amazing knowledge of the newer training regimens and is carefully restoring my mobility and strength. At 72 years I recognize and appreciate excellence.

Fantastic experience: Janine at the front desk is very sweet to the guests. My fav gym!

Fantastic experience: The team at Sandcastle was amazing and so is the community. Zayn at Sandcastle was right when he said this was the best gym community he's experienced because everyone there wants you to succeed in life and fitness goals. I couldn't thank him and the team there more for their efforts

Fantastic experience: This was a fantastic gym. Zayn was a great help to me in setting up my membership and fitness/nutritional consultation. He directed me to the right personal trainer based on my needs and I greatly appreciate his efforts and the team at Sandcastle as a whole

Fantastic experience: Love coming here. Very affordable prices for the area and great equipment. If anything ever breaks, it gets fixed super quick. They’re constantly upgrading and I really appreciate the work they put in to make it a great atmosphere. Shout out Olivia for being a super welcoming employee at the front desk!

Fantastic experience: This is a fantastic gym and I’ve been to them all in South Surrey and white rock… Excellent equipment and super friendly staff members and the prices are excellent… Also extra amenities such as as Health and sports related, consulting and treatment… Would highly recommend this gym to everyone!!!

Fantastic experience: Great Gym, Awesome staff; shout out to Olivia, and sandcastles busiest day is club 16’s least busiest day. Great environment especially when you arent waiting for 6 people to finish up on the squat rack. Also they got all the best machines and an array of them, thank god theres a T bar row, ifykyk

Fantastic experience: Been coming here for a while and I just love the atmosphere and the staff. It’s a mix of old and new school with some of the equipment being older (which I love) and also with the addition of new equipment and some equipment most gyms don’t have. The staff has also really helped me especially training with George and Ritchy they both are very knowledgeable and do a very good job on reaching your goals.

Fantastic experience: Great fitness center with excellent equipment and a very clean environment. Keith Qi, my trainer, is knowledgeable, motivating and always helping me to reach my goal. Highly recommend!

Fantastic experience: Been going to Sandcastle fitness for a while now. The gym equipment is okay. But does require some updates. However, I absolutely adore Olivia and Janine. They both greet me with a smile and hello in the morning. They are always around when you need assistance with tanning and the sauna. They go around the gym picking up and putting weights away which was never a thing until Olivia and Janine were hired! Olivia and Janine take pride in their job and it’s refreshing to see!!! They make going to the gym fun with their high energy and kindness!!!

Fantastic experience: I signed up for PT with Ritchy. He is very encouraging and supportive. I have never lifted weights before or followed any exercise regime but can’t believe how much stronger I know feel. I would totally recommend Ritchy for PT.

Fantastic experience: What a friendly environment. Erica is a doll so friendly and sweet. She always has a smile and her face. Not many place has a friendly face like hers. She is one in a million. Keep that girl around.

Fantastic experience: Offers exceptional fitness experience with different variety of equipment and great environment. Atmosphere is wonderful with lovely people around there like Erica.

Fantastic experience: Olivia gave me a hand and made my experience a 10/10. Very lucky to have a happy helping hand at your establishment!

Fantastic experience: Absolutely love working out here! Super friendly / helpful staff, clean and well run. I have P/T sessions with Richie and he is amazing...helped me with my mobility issues and kicking my butt in shape now :)

Fantastic experience: I recently joined this gym and have been loving the experience so far. The facilities are great. Special shout-out to Janine for being incredibly helpful and welcoming!

Fantastic experience: I’ve only been there a couple times as a guest for a 1-day trial. But I can assure you that the people there are all caring and have no judgment in what workouts you’re doing. Zayn, the employee at the front gave me a tour of the gym, and it was great. He was happy to answer questions and assist me. I might just have to get myself a membership soon :)

Fantastic experience: Sandcastle fitness has been a massive help to me. Because of them I am in the best shape of my life and striving for more. I want to thank Zayn from the front desk for helping me sign up to what is now my favorite gym in the lower mainland. I also want to give a shout out to the personal training team there. They are of great service and I see that they care for each member of the gym and their success.

Fantastic experience: Big shoutout to Janine, you met me with so much patience and enthusiasm! I appreciated the tour.

Fantastic experience: Pretty new to the gym environment and have very little experience with exercise — but Ritchie has been a godsend. He’s an amazing trainer and doesn’t take any bull*, facility is always clean too so thats a big plus :)

Fantastic experience: Gym is top tier. Olivia, thank you for the tour!

Fantastic experience: Outstanding facility. Olivia at the front desk always welcomes us with a smile!

Fantastic experience: Janine is a delightful girl. Very friendly and pleasant to deal with. Come out and try the gym!!

Fantastic experience: I like the gym. It’s very clean and tidy. Members are super friendly as well as the staff. Janine is always happy and approachable.

Fantastic experience: Janine and all the front desk staff are amazing. Very informative and helpful. Gotta try it

Fantastic experience: Gym is very clean. Front desk people are pleasant. Janine always goes above and beyond. Thank you

Fantastic experience: janine is the best front desk. very lovely. :)

Fantastic experience: Great and friendly staff! Nice to see the gym is always improving with new equipment and renovations

Fantastic experience: I’ve trained at Sandcastle for 5 years now and love the gym, the atmosphere, the amenities but most of all the members and staff. There have been a number of wonderful and memorable people I’ve had the pleasure of meeting at Sandcastle but I’d say George, ( the owner) has the staff dialled in right now. When you walk into Sandcastle you will probably be greeted by Olivia. With her knowledge of the fitness industry and her everyday overall kindness, it makes a gym like Sandcastle that much more of pleasant and friendly place to workout. She’s always smiling and she trains hard to keep herself fit and healthy and looking the part. What a great addition to the Sandcastle team. Much love. Thanks Sandcastle.

Fantastic experience: Janine's know how was impressive. Monthly rate not bad either.

Fantastic experience: Been a member for 4 years. Best people in the world. Love walking in to Olivia s happy personality and greetings. Truly cares. Always the best part of the day

Fantastic experience: Love the gym and all George and staff has done to upgrade and add so much to the experience Front desk is always friendly and make ya feel at home. Olivia’s smile and friendly demeanour is what makes for an amazing gym vibe. Keep up the good work !

Fantastic experience: I want to give a huge shoutout to Olivia, the front desk star at Sandcastle. Every time I walk into the gym, they greet me with a bright smile and such a positive attitude. They really make you feel welcome, and that energy is contagious—it’s the perfect way to start a workout!

Fantastic experience: Olivia is an amazing front desk employee! Her customer service is unmatched and she takes so much pride in taking care of the gym cleanliness!!

Fantastic experience: Janine showed me the gym and was very welcoming. I was impressed with the facility and joined that day

Fantastic experience: met Karan at the gym a few times and you can tell he’s truly passionate and wants to help everyone out at the gym! He’s a fantastic personal trainer and boxing coach and really listens to his clients :)

Fantastic experience: I’ve been training with Keith for last 2 years. The facility has seen some constant upgrades and people there are friendly. Highly recommend to check it out and get fit!

Fantastic experience: After working out at a couple other gyms for several years I came back to Sandcastle during Covid. This year, I received exceptional personal training from both Tim and Marisela beyond what I had experienced in other facilities. I added the small group MetCon class with Andrea into my routine. He never fails to change it up and challenge us. The seminars, open houses and the friendly front staff are all great.

Fantastic experience: Being in my early 60s and in terrible shape I joined sandcastle fitness. My personal trainer Andreas explained where I was starting from and has been incredibly supportive. After 6 months I have lost over 30 lbs and my mobility is now incredible. I enjoy having a trainer that is top shelf and sincere in his capacity as my trainer. If you want to get healthy and change your life I cant recommend him enough!

Fantastic experience: I have been a member for several months and have been training with Andrea. Having worked with several gyms and trainers I can say this place has a great culture and the highest calibre of trainers I have encountered.

Fantastic experience: Best instructors and staff at this gymn. Andrea’s Metcon class is the best for strength building and conditioning. Karley’s cardio kickbox class is so much fun. All the instructor’s are top notch!

Fantastic experience: I'm so glad I joined this gym. I'm especially thankful for my trainer, Andrea Conti. He is professional, knowledgeable and has taught me more about strength training and mobility than I've learned in all my 73 years. With Andrea's help, I've learned that aging doesn't have to be a steady decline in physical ability. I've become stronger, more flexible and more confident with Andrea's guidance. I can again enjoy activities that I thought were lost to me such as horseback riding. I can't thank Andrea enough and I encourage anyone out there who needs to feel better about themselves to get into Sandcastle and work with an expert trainer. Andrea is amazing. Christal

Fantastic experience: The greatest gym I have ever trained at. I tried going back to the community centre and it just doesn't compare. Staff are super nice too. Anyone giving 1 stars is just being cynical.

Fantastic experience: Janine and Olivia are the best people. Whenever, I see either one of them at the desk it brightens my day a little :)

Fantastic experience: Janine is very patient and friendly. I had a great experience here，i really recommend this gym！

Fantastic experience: I have tried 3-4 gyms but this is the only one where It feels very welcomed and respected and fun at the same time, makes me feel like their own family. Kudos to Milos, Olivia and Janine, the biggest reason for all the hardwork and fun at the same time in gym.

Fantastic experience: Erika was fantastic, she was so helpful and answered all of our questions! The staff were approachable, very friendly and quick to help. ⭐️

Fantastic experience: Been going there for almost 4 years and have had the best experience out of any gym. Great machines and always maintained unlike other gyms. One of the body building trainer, Terry, is awesome and super knowledgeable about everything there is to training.

Fantastic experience: I haven’t been to the gym in years and was looking for something quite local to home. Walked into sandcastle and met with Zayn. Zayn was extremely helpful in helping me open up my gym membership. He walked me through every room and explained the difference in memberships. 5 stars! Excellent guy ! Zayn, thank you for everything. Hope to see you soon !

Fantastic experience: The sandcastle fitness team is amazing. Zayn Jagani was super helpful and I’m glad to have join sandcastle fitness. The atmosphere is really comforting.

Fantastic experience: Zain is starting to become somewhat of a legend but on a real note Sandcastle has transformed my life. The clinic with Greg and Matt as well as the PT team there as well have been nothing short of legendary. They care for every tiny bit of you and I can’t express how much gratitude I have for them. The renovations are coming along slowly but I am sure when they are done, they’ll look better than ever. WE LOVE SANDCASTLE FITNESS

Fantastic experience: Love the vibe at Sandcastle and the sauna they have there is top tier. I can’t seem to get enough of it. The vibe, the people, the equipment. It’s all just put to perfection. Shoutout to Zayn. Though he hasn’t been there long he’s embedded himself w myself as a member and the community as a whole. Keep it going guys

Fantastic experience: The guys at Sandcastle are amazing, caring and most importantly care for your health and wellbeing. I can’t give them enough credit for helping me get to where I am now. I want to give a shoutout to the young man at the front desk because everytime I see him he’s energetic and it’s exactly what I need to get me going before and after a workout. PS. Love the new lighting

Fantastic experience: Highly recommend Sandcastle gym and my personal trainer Keith Qi, the gym operates 24 hours, always make me feel warmly welcomed! The facility is clean and has great selections of all kinds of equipments. You won’t go wrong with Keith, incredibly professional!

Fantastic experience: this is an excellent gym with wonderful ,friendly people and experienced staff. I highly recommend this gym to anyone from beginner to experienced fitness enthusiasts. Go see olivia and she will be very helpful and point you in the right direction. and help you with all your fitness needs . always inspire and never give up. Jamie Fransen.

Fantastic experience: Great environment and great community! Olivia has always been super kind and helpful!

Fantastic experience: Great gym! Olivia was so helpful in every aspect when it came to greeting me with a smile, and helping me out with all of my questions

Fantastic experience: 24hr gym with squash court and comprehensive equipment. Keith Qi the personal trainer is amazing with tons of experiences

Fantastic experience: Sandcastle has been a great gym to me and the staff there is always good to chat with, Olivia is always a bright face when im coming in and leaving the gym making my experience at the gym much better than my last. Great gym!

Fantastic experience: Just signed up this summer. So far it’s the best gym in the area. Very friendly people and employees. The gym is 24 hours so convenient. I hired Keith to train me since day one. He help me lost 15 pounds since July. I have so much more energy than before and more confidence as well. I will keep training with Keith.

Fantastic experience: Best gym around bar none, only one that stayed open

Fantastic experience: Andrea is a great personal trainer. He is always smiling and friendly to every one in the gym. Andrea is ambitious, goal oriented and focused on building clientele in his position. He will not disappoint as a trainer.

Fantastic experience: I am super impressed with Olivia that works at the front desk. Not only is she friendly and inviting to the utmost degree, she also shows a very strong understanding of the gym and all of the facilities it offers. I often see her keeping the gym tidy. Cleanliness of the facility is clearly a top priority for her. Olivia is also very attentive; remembering not only my name, but many other members as well. She is undescribably personable and her attention to detail sets her apart from other workers i've seen.

Fantastic experience: Great 24 hour gym with great vibes and atmosphere. Personal trainers are knowledgeable and top notch.

Fantastic experience: Love this gym!!! Staff are fantastic and my coach Ritchy knows what he’s doing. He has helped me progress exponentially and I look forward to every session. He is extremely vigilant about form and knows what I need to excel in my goals. I highly recommend Ritchy for training. I also love that I am never waiting for equipment. The staff and members create a community that I want to be a part of. Everyone is rooting for everyone. Encouragement and accountability are staples here. You will not be disappointed.

Fantastic experience: Thanks to Olivia, Dan, Liam, Richie, George and the other staff who all foster such a great sense of community here!

Positive experience: Good Customer Service, but Confusing Cancellation Process I had a membership at Sandcastle Fitness, which I canceled about 3-4 months ago. Initially, the customer service was great, and I appreciated the gym's facilities and supplies. However, after canceling, I received multiple notices about payments, including a recent one. This has been very frustrating, as it seems the cancellation wasn't processed correctly, and I was left with unexpected charges. after the cancellation fee has been paid. The account is under my name and under my address. I am currently in university in another city and couldn't be there in person for the cancellation verification. Clearer communication about the cancellation process and any follow-up steps including an email to the person in who the account is under would greatly improve the experience. While I value the quality of the gym and staff, this billing confusion has overshadowed my overall impression. I hope they can address this issue for future members.

Negative experience: I went with my partner who has a gym membership and they wouldn’t give me a day pass as I am out of “town” even though I live in Abbotsford who’s willing to try out the gym and possibly sign up cause I’m looking for a gym that’s 24 hours. Anyways, I don’t recommend this gym to anyone because of the way they treat people. No loyalty whatsoever!! I paid 20 dollars a month at planet fitness in Abbotsford a month that allows you to bring in a guest at all times!!but the only reason I canceled my gym membership there is cause they are no longer a 24 hour gym. Sandcastle wanted me to pay 21 dollars for a drop in, no thank you. I wouldn’t even pay 5 dollars for this run down gym that looks 100 years old!!!!

Positive experience: Absolutely love this gym- specifically the woman’s only side. There’s a great community of woman supporting each other and the vibe is amazing. I just wish the gym would hire more woman trainers so that the mornings aren’t filled with men training clients in the woman’s gym. Or go upstairs to do their session?

Fantastic experience: I’ve struggled with lower back pain for most of my adult life due to the stationary nature of my work. After just one personal training session with Karan, I was thoroughly assessed and taught how to rehabilitate the pain points I’ve been dealing with for so long. This knowledge has been life-changing and has had a tremendous impact on my daily life. Karan is truly passionate about his work, helping people live pain-free while focusing on building strength and muscle. I’ve only had a glimpse of his boxing classes, but that’s the first thing I’m looking forward to as part of my next fitness goal.

Negative experience: This gym has terrible customer service and business practices. They tell you you won’t be charged with hidden fees and then you are. When you try to explain to admin that their staff misinformed you or neglected to tell you certain details (such as a 12 month contract) they side with their staff. Terrible management.

Fantastic experience: The boxing classes Karan teaches are great. They cater to each skill level whether that be someone that wants to learn basic self defence, or someone much more advanced who wants to learn the details. Joining a boxing gym can be intimidating, however, Karan is a great personal trainer who is very welcoming and generous.

Fantastic experience: Nice gym! Really like Karan’s boxing classes, Karan is a very patient and skillful coach. Hope we can better training equipment!

Fantastic experience: Karan’s personal training in boxing is top-notch! He tailors each session to help you build strength and technique, like constructing a solid foundation. By the end, you'll feel more powerful and confident in your boxing skills. Highly recommend!

Fantastic experience: Long time member of Sandcastle Fitness. Talk about a Gym which caters to its clientele George always is good to sort out and hear about what its clients are looking for. Boxing club, Sauna, classes galore and just tonnes of programs that are catered to helping its members get the most out of there fitness journey. 24 hour comes in handy especially when it comes to early morning cardio or late night steams. Thanks to the Sandcastle crew for staying so solid for so many years. Cheers

Fantastic experience: Very kind and gave great explanations and examples I’ve only had one visit so far, but it went really well and I am happy to be getting help for my injuries

Fantastic experience: Great gym , friendly staff. Would highly recommend the personal trainer Karan, only been with him for a few weeks, however, feel stronger and motivated. Thanks Karan !!

Negative experience: Condescending behaviour from staff around mental health, the appointment was rescheduled 2 times and the trainer was still late, waited for half hour and left after no response. I can’t believe they have such high ratings just because of Daniel because other than that everything seemed like a dreadful experience

Fantastic experience: Sierra and Dan made sandcastle the best experience for me, they are amazing people and hardworking staff by far.