YWCA Health + Fitness Centre

Positive experience: Got a free trial pass. Used the weight room on a Tuesday evening and it was quite busy. Only 2 squat racks + small area to deadlift, so had to wait a bit. Lots of machine options and nice quiet ladies area to do mat work. Change rooms were reasonably clean for end of day (but def not spotless) #contestentry

Fantastic experience: I can’t say enough good things about YWCA ! From the moment I walked in, I was welcomed by a friendly atmosphere and a staff that genuinely cares about helping you achieve your fitness goals. What really sets this gym apart is the community vibe. The members are supportive and motivating, making each workout feel more like a group effort rather than a solo mission. The classes offered are diverse and engaging, with knowledgeable instructors who bring energy and enthusiasm to every session. I am part of the Kyokushin Karate class. The class is well-structured, focusing on not just techniques, but also discipline, respect, and confidence. Its mainly oriented toward Budo Karate (lifestyle and Art of life) than competition Karate but its practical aspect is absolutely existent . Shihan Hamid , is a well know personality in the Karate world . All ages are absolutely welcome with or without Karate uniform. This style will reinforce your muscles , stamina and joints . Your bone density will also be improved. I can see and its very obvious that all instructors are carefully selected and they have the necessary knowledge to help you during this fantastic journey. Dance , biking , weight etc... The facility itself is clean, well-maintained, and has all the amenities you need—lockers, showers, and even a cozy lounge area to relax after a workout. The management is highly approachable and responsive. Whether it’s a question about membership, feedback on classes, or suggestions for improvements, she always take the time to listen and address any concerns. Attention to detail—from the cleanliness of the facility to the quality of equipment is evident . If you’re looking for a gym that offers a great workout experience, a supportive community, and fantastic staff, look no further than this place. Doesn't matter how old you are. Change your life and start today

Positive experience: Why I love the YWCA: 1. Team members like Franco who remember your name when they greet you and who consistently display positive behaviour that helps members feel at ease, trusted and welcome when they visit. 2. Establishing a code of conduct that emphasizes consideration and etiquette (e.g. NO CELL PHONES) as a requirement for membership. As long as members continue to obey the rules, I will continue to make the YWCA my fitness centre of choice. 3. Cleanliness of the facilities and access to cleaning products for members to use when wiping down the equipment. 4. Access to a swimming pool along with a variety of equipment and amenities to help maintain both physical and mental health. I ask that the team send periodic reminders to members about the no cell phone policy. I have witnessed some members (Newly arrived Gen Ys) conversing on their cell phones in the gym and that is NOT ok. It is a privilege to be a member of the YWCA. If you don't want to follow the rules, perhaps it is not the right fitness centre for you.

Fantastic experience: Shout out to the best Fitness Centre team in town! I became a member almost three years ago and I highly recommend their membership. It covers the gym, all classes, well-being education, and access to the pool, steam sauna, and hot tub. When I first joined, the instructors were friendly and made sure I felt welcomed. At the reception, I usually interacted with Leslie, Danielle, and Cody, who were always helpful. My favorite classes were with Johanna, Jenna, and Sandy. They consistently brought great energy and passion to each session and knew the regulars by name. Thank you, ladies, for making us fitter! I also enjoyed classes with Hamid, who filled in for some of the sessions I attended last year.

Positive experience: Factually & honestly: Pros: Super location, only 5 minutes walk away from burrard skytrain station. Open til 9PMish Facilities are kept really clean and staff are all generally helpful and friendly Good policies of respectful inclusion Cons: *Pricey membership that doesn’t really include all that much. *Its often busier than I care for and the pool area especially can get crowded. *I don’t appreciate the YWCA not being a self identified female exclusive space anymore. Of all places, I feel like it should be upheld here or at least have it be an exclusively female space a few times a week. *Stingy and invasive policies for drop ins of friends/family - it’s $12 which is still expensive and you can only bring someone 3 times out of a calendar year for that price? It’s OK overall. Not great.

Positive experience: I was in town for a few days and did drop-ins at this Y. It’s a little smaller than the photos make it out to be (I thought it was a huge gym area), but it has what you need to get your workout in. Some free weights, machines and lots of cardio equipment. It’s $20 to drop in and $2 to rent a lock and $2 to rent a larger size towel. They have smaller towels on the 3rd floor if you don’t plan to shower or use the pool. The pool is nice, hot tub and sauna were also nice to have. I would drop in at this gym again if I was in the area.

Fantastic experience: By far the best gym ive signed up too. Amazing front desk staff, the gym is always clean, steam room works great.

Positive experience: I personally believe this might be the best gym available in downtown that I have been to. It's spacious with amazing, kind working people. However, I have been coming for quite some time, and the only advice I could share is to add another stair master. The lack of a stair master machine is very disappointing. The gym has multiple cardio machines, but only one stair master. The equipment has a 30-minute time limit, but if it's in use, good luck. I have often had to wait for other guests, only to see them stop the machine after 30 minutes and then restart it.

Fantastic experience: I love to thank you so much to all YWCA facility. When i started my fat loss journey, i was hopeless but the environment which i got in YWCA was so energetic, positive and motivated. My weight was 75 KG and now i m 55 KG. Thank you for providing positive energy and vibrant environment.

Positive experience: Clean pool and equipment.. good service

Fantastic experience: People, place, service such excellent ! Always great time spent here.

Positive experience: I have enjoyed their variety of classes. Specially dance & zumba classes were great. Also I liked the women's gym. However, requiring my own lock was a little annoying. Hope YWCA can adapt the YMCA membership card being used as lock & key one day. Also, suspending membership is $20/month, and canceling membership requires a month notice & $45 cancelation fee are the reasons that I only tried for a month. I would love to combine YWCA annual membership with the other one, but with these additional costs, I was not convinced it's worth it.

Fantastic experience: Best yoga studio in downtown Vancouver.

Negative experience: I was a member of this gym, but I am very dissatisfied with their service. My recent experience has left me extremely disappointed. On October 15th, I learned that I would have to go on a business trip for a month, so I immediately contacted the front desk to request a suspension of my membership. The front desk staff told me that the 15th was my billing day, and they couldn't process it on the spot. They suggested I email customer service, so I followed their advice and sent an email. However, the response from the customer service department left me very frustrated. They told me that in order to suspend my membership, I would need to give at least two weeks' notice in advance, which is almost impossible for me because business trip plans are not always known two weeks in advance. The customer service representatives were very rude and showed no understanding or empathy towards my situation. I pay over $70 CAD per month for my membership, but I can't use any of the membership benefits for even a single day in a month. This is truly disappointing. I don't understand why they can't provide a more flexible solution to allow members to suspend their accounts in emergency situations. This policy is really unfair to loyal members. In summary, I am very disappointed with this gym's customer service and policies. I hope they can improve their practices to better meet the needs of their members. If you are considering becoming their member, please think twice.

Fantastic experience: Excelent gym

Negative experience: Rude customer service! I called them accidentally thinking they were the 'YMCA' and the man hung up on me after he said no it's the 'YWCA'.

Negative experience: Extremely overpriced and everything is money here. Works like a pyramid scheme. Once you are in, you cannot leave without paying and you have to pay for every single step. And the location is extremely inconvenient with no parking spot dedicated to the members. All that money they charge you but you still have to pay downtown rate for parking. Machines are limited, you cannot find everything you need or want. Overall, this is one of those establishments that looks pretty but empty inside.

Positive experience: Instructor for swim is great, facility is decent but the pool left my lips blue because of how cold it is during lessons.

Negative experience: They charge your $50 to cancel your membership. What a money grab

Fantastic experience: Such an underrated center! Superb staff, great friendly atmosphere, clean and very well equiped!

Fantastic experience: Clean - great staff - many different options for cardio and weights - classes are varied and fun with great instructors - aquatic area is really good!

Negative experience: The gym is good, clean and has great facilities. A couple of MAJOR issues though: the gym Closes on Statutory holidays and random days. This weekend the gym was closed on Friday 23.12 (due to the storm for our own safety- u could have used SkyTrain and walk that day - downtown was fine and other gyms were open regularly) on Christmas day 25.12 , and Monday boxing day 2612. I also remember one time last month when the gym on Bentall center closed at 4 pm instead of 4:30. In addition, u can't use any cellular device including ipads , you are not allowed to talk or take pictures /videos (let's say you want to video yourself doing an excercise - u can't it's against policy). You can't have an online trainer as well. that's an extra fee if they even allow it. I was forced to stop my session in the middle of a workout. I was never informed about this policy. They didn't let me finish my paid session - I was only using a mat and trained in the hallway area outside of the gym, not disturbing anyone (no one was there). They insulted me and were very disrespectful - " U have to stop" the staff member said. "Can I please finish my session? I only got half an hour left" he answered "unfortunately no". They could have let me finish my session but they were very square minded and wanted to prove a point. They could have let me train for another half an hour and then approach me. I think it's very rude stopping someone during a meeting and for what?I am a criminal in their eyes that had to be stopped right away. If u want to go to a gym that feels like a military base you might find this place suitable. In my opinion these are very strict policies and I think everyone should be aware of those. Needless to say tha my spouse and I cancelled our memberships and moving to Anytime Fitness.

Fantastic experience: My happy place ✨

Fantastic experience: Facilities and spaces for exercise are great. The machines are kept clean and serviced. The group classes room’s are very clean and well lit. Could not use the pool, sadly but looked great. Next time I hope I have time to do it. The service at the front desk was ok, nothing remarkable there. But they could improve. Very cold and distant compared to other gyms.

Negative experience: It’s really poor. There’s no point to paying $60 and not getting 24hrs and also why do you have to pay when coming for a tryout?

Fantastic experience: Clean excellent place with friendly staff. Not crazy crowded like many gyms around. I like it. many thanks

Fantastic experience: Great, clean place for all your fitness needs! Friendly and helpful staff at both locations. Brano, personal trainer and osteopath, is highly knowledgeable, professional and supportive. They also offer variety of great classes, pool, hot tub, steam room. This is the only fitness place I recommend to my family and friends.

Negative experience: Do not recommend at all , very irresponsible they don’t take their job seriously I was booked for a swimming lesson and when I arrived they canceled it. The girl that has glasses she has black hair in the front desk very rude and wanted to argue doesn’t know how to work properly.

Fantastic experience: Superbe endroit pour se relaxer, piscine-hammam-jaccuzi

Fantastic experience: Love this gym, great equipment. I recommend Leila Mazhari if you’re looking for a personal trainer, she’s wonderful!

Fantastic experience: The best fitness facility I’ve been to ever, hands down. 1. The price is amazing for what you get! 2. It’s not busy at all. 3. It’s not leaning towards the body building side of things, which I personally appreciate very much. 4. Not full of gym “bros”. It’s overall an amazing facility, with amazing equipment and amazing staff. Everyone who works here does an outstanding job, thank you for providing me and many others with an amazing facility.

Fantastic experience: I love it here as always; The pool is heated right and big enough. For drop-off swimming, it will cost 17$ and 2$ for the locker. I bring my towels with me, but if you don’t want to, you can rent one for 12$ the whole month. A clean and safe place to swim and enjoy. Strongly recommend.

Fantastic experience: I find this place to be very friendly, inclusive and supportive.

Fantastic experience: Been going here for almost 8 years and it's still as clean, tidy as ever. They have everything you need to get fit and run some great classes

Fantastic experience: Friendly staff. Great selection of classes and times. Love the pool and spa area too. Always kept clean!

Fantastic experience: Everything is great: the staff, the facilities, the equipment. Wish I had more time to spend there.

Fantastic experience: I love this pool! The staff are very helpful and kind, they're patient with questions and clear up any concerns. The changerooms (at least the men's) are spotless and clean (as are the showers), you don't have to worry about any dirty wet floors (although I would still recommend wearing flip-flops). Furthermore, my swim instructor was excellent. She was helpful, patient, and kind! I truly feel I've not only learnt a lot, but my swimming confidence has increased exponentially. I'll definitely be back during the next registration period!

Fantastic experience: Great service! Clean facility, amazing pool!

Fantastic experience: I just re-issued my membership now that the vaccine passport is in play and I'm so glad I did! The staff is so friendly and conscientious and Josh's bootcamp felt safe, challenging and as fun as always!

Negative experience: I canceled my membership as I was moving farther away and since I was a student I had to pay a cancellation fee (which I did pay). After a month had passed, got a charged for another month and I emailed and called the facility and was ignored every time. I didn’t agree for another month and I had paid my final month already so now I’m here trying to contact them and they’re ignoring me.

Fantastic experience: Very Clean and well equipped center including Swimming pool and hot Tub. Plenty of cardio machines and a good variety of weightlifting machines.

Fantastic experience: Awesome place to go

Fantastic experience: Great facility

Fantastic experience: my favourite gym. Impeccably clean, friendly staff, and amiable patrons.

Fantastic experience: Staff are amazing the facilities are very clean and not crowded

Fantastic experience: The best fitness center in Vancouver BC. Instructors are so nice and you get such an amazing workout!

Fantastic experience: Love it!

Fantastic experience: The YWCA is incredibly clean, well-organized and safe to work out at. I am so impressed by the extra level of sanitization and social distancing mechanisms they've put in place for safety. The instructors try to get to know you by name and offer plenty of options for different fitness levels. The reduced class sizes have been amazing and I feel I'm getting even greater value for my membership. I always feel welcomed by the front desk staff and it is a very non-intimidating gym compared to others in the area. I can't recommend it enough!

Fantastic experience: I love it at the YWCA in Vancouver! The staff are friendly and helpful. It’s a great fitness community and I always leave my workouts feeling really great. There’s lots of good quality equipment and access to great coaching. Lots of open fitness spaces and limited capacity to allow distancing. I really enjoy the Fitness and Racquet Club location.

Fantastic experience: Great facility with helpful staff. Happy to be back!

Fantastic experience: Staff are amazing the facilities are very clean and not crowded

Positive experience: Seems all right to me good stuff and a decent workout room I could just use better hours of operation but nothing is ever perfect right

Fantastic experience: Great pool, gym and classes. Ideal if you look for a place focused on health and fitness without the body building madness.

Fantastic experience: Loved it. My friend brought me here. Health and fitness is well equipped gym and studio. Super clean from lockers, shower rooms until the gym main floor. Huge area to explore with. Towels are provided. Too happy i found this facility because it has everything you need gym, pool, steam and hot tub.

Fantastic experience: It’s not a five star hotel, but it deserves a five start for it’s price, value, service, and atmosphere. The place is small, and it’s not luxury. But it’s quite, the staffs are friendly, and it accommodates your essential needs.

Fantastic experience: Really great response to safe COVID recovery for gym, classes and pool. Definitely recommend.

Fantastic experience: The guide was friendly. They have a lot of programs here. The weight part of the gym was very full at 8pm.

Fantastic experience: Clean, friendly, well equipped gym.

Positive experience: My favorite pool in Vancouver. I just wish they would warm up the pool in the winter. It's too cold and it's too painful to get in the water when it's also freezing outside.

Negative experience: Super rude phone call just now. She practically hung up on me.

Positive experience: Pretty good gym. I like their dancing workout classes and many different types of workout classes everyday. The is also a woman only workout room. The pool is pretty good, they use uv to clean the pool though I can still smell the chlorine. The steam room can get very hot, so need to be careful and get out of too hot. I didn't realize it and my skin turned red and feel stingy afterwards, had to cool it after with cool water afterwards.

Positive experience: This building attracted my attention simply because, in my mind - at least until I saw this location - I did not associate YWCA buildings with slick skyscrapers.

Fantastic experience: They have everything you need, and very good quality.

Fantastic experience: best gym in vancouver hands down!

Negative experience: I applied for a gym but it is inconvenient. There is something I do not understand because I am not good at English.I wish you could explain it easily. I just want to look around the gym alone, so I'm uncomfortable I want to find another gym.

Fantastic experience: best gym in vancouver hands down!

Fantastic experience: Great Pool, Steam Room , Jacuzzi and friendly Staff! I really like this place!

Fantastic experience: Just started going here and I have to say that it's a top notch facility. The pool, sauna, and hot tub are all spotless. The gym is pretty quiet except for the odd morning. You also get all the fitness classes included.

Fantastic experience: Very nice gym. Clean.

Fantastic experience: I am taking adult swimming lessons here. I took their level 1 swimming, unfortunately the instructors changed every week. But all of them were really professional and nice people. The pool is not crowded and the atmosphere is very peaceful. A lifeguard is always present and they are willing to help with any question or problem. The lanes are tagged as "slow", "fast", "very fast" or "multipurpose (for physiotherapy or water gymnastics purposes)" etc. I think this is a very good idea, you don't have to feel stressed because of your pace as long as you choose the correct lane for yourself. The number of students for a swimming class to start was at least three. There is this blond lady in front desk, she is really helpful and always smiling (I will learn her name :D). She told me that I can register and if that class does not start, then my money will be refunded. The class opened, but it was really good to know that my money won't be hold for an unknown future class which might be opened. Finally, the swimming classes are not crowded and this is one of the biggest advantages of this place!

Fantastic experience: A great facility...Wonderful staff, a really good selection of classes. Definitely a world class experience. Highly recommended!

Fantastic experience: Great pool with low (no?) chlorine. Facilities are clean and well maintained. Staff is friendly and helpful. Central accessible location.

Positive experience: I recently began adult swimming classes at this location and I am so happy with this decision. The instructor has been great and helped me get over my fear of the water in one class! The facilities are nice and clean. Only wish that they didn’t charge $2 for lock rentals for the locker.

Negative experience: Tanya Champoux is a horrible trainer! I am shocked she is still employed there!

Negative experience: Should look for another gym, this one is extremely overcrowded .

Fantastic experience: Extremely clean gym with up to date equipment, lots of fitness classes, instructors and dieticians available, and a 25m warm pool to use with hot tub.

Fantastic experience: Nice place

Fantastic experience: Absolutely amazing gym and pool. I went to the pool during high traffic times and everyone was courteous and kept to their lanes. All the classes had great instructors, and the gym equipment, aside from the Smith machine, was generally available. I went from 7 to 8am and 6 to 730 pm. I switched jobs so I cancelled my membership only due to distance and cost.

Fantastic experience: friendly environment, well maintained

Fantastic experience: Awesome therapist on the 4th floor Electra health

Fantastic experience: I've been working out here for several years now; I have to say, especially for a gym in the middle of Downtown, YWCA Health Fitness offers an amazing ratio of price to quality. There's a huge pool, great variety of classes, and every kind of weights or cardio set up you could ask for. To top it off, the staff are friendly, helpful, and knowledgeable.

Fantastic experience: Great facility with awesome classes and a nice pool.

Fantastic experience: The services offered in this building are excellent. The programs are facilitated by amazing and caring people.

Fantastic experience: Clean facilities, great staff, never wait for equipment as long as you don't go at noon.

Fantastic experience: Been going to this gym for 6 months, I find the staff are really friendly, classes have a great variety, even at busy periods there is enough equipment, it’s really clean, locker rooms can get a little crowded at times but there is more than enough lockers and showers and again it’s kept really clean. I love it here.

Fantastic experience: Great facilities! Amandas yoga on Sunday mornings is amazing

Fantastic experience: Great non profit.

Fantastic experience: The swimming pool is the best so far... Meaning the quality of water is carefully monitored

Fantastic experience: A great gym for adults. Good facilities, allows you to keep a tote full of gym gear and toiletries on premises, professional trainers, quiet atmosphere.

Positive experience: Good, clean, relatively quiet and well-maintained facility

Positive experience: Womens only weight room, lovely staff and wide variety of classes. And a pool!

Positive experience: Well kept facility. Good selection of classes to choose from, in addition to the pool, weight and cardio rooms. Staff are friendly and helpful.

Positive experience: Medium sized fitness center also suporting single entries. Friendly personal. Enough for basic training but for advanced athletes it is not optimal. But still better joining them instead of not training at all ;)

Positive experience: Well management place