Information about Gold's Gym

Blvd. Cote-Vertu Ouest 3131
H4R 1Y8, Montreal
+1 514-543-4653

Opening hours

  • Monday: 5:00 AM – 11:00 PM
  • Tuesday: 5:00 AM – 11:00 PM
  • Wednesday: 5:00 AM – 11:00 PM
  • Thursday: 5:00 AM – 11:00 PM
  • Friday: 5:00 AM – 10:00 PM
  • Saturday: 7:00 AM – 10:00 PM
  • Sunday: 7:00 AM – 7:00 PM

Welcome to Gold's Gym Montreal, where excellence in fitness has been our hallmark for over 60 years. With prime locations in Laval and Ville St-Laurent, we offer an exceptional fitness experience tailored to meet the needs ofevery individual, regardless of their fitness goals or experience level.

At Gold's Gym, we believe in the power of community. You'll join a vibrant network of fellow members who share your aspirations and drive towards healthier living. Our diverse selection of services includes private training, group classes, spinning, yoga, and much more, all designed to engage and inspire you.

Our gym facilities are equipped with state-of-the-art strength and cardio equipment, luxurious amenities, and designated spaces, such as our exclusive 100% female zone, ensuring that everyone can work towards their goals in a comfortable environment. We also offer unique programs like HYROX, an intense hybrid training regime that enhances both endurance and strength.

Experience everything Gold's Gym has to offer—from wellness to fitness coaching to relaxation at our bistro and spa. We pride ourselves on our personalized approach; our expert trainers will work with you to create customized programs that fit your lifestyle. Let us help you transform your body and your life.

Why wait? Come visit us today for a complimentary tour of our facilities and discover the Gold's Gym difference!

Our comment from FitFit Canada about Gold's Gym:

Gold's Gym in Montreal is known for its high-quality facilities and excellent customer service. Many users have praised the friendly and knowledgeable staff, particularly mentioning individuals like Dhan, JP, and Cedrick, who provide outstanding assistance and guidance. The gym is described as spacious, clean, and equipped with a variety of machines, making it an appealing choice for fitness enthusiasts.

Highlights from user feedback include:

  • Great amenities: The gym offers a wide selection of modern equipment and clean facilities.
  • Welcoming staff: Members appreciate the polite and helpful nature of the employees, making each visit enjoyable.
  • Supportive environment: Users feel a sense of community within the gym, with long-time members contributing to an encouraging atmosphere.

However, some users have raised concerns about the pricing, citing it as on the higher side. Additionally, there were complaints regarding the cleanliness of locker rooms at times and occasional management issues.

Despite some criticism, the overall experience at Gold's Gym is primarily positive, making it a strong option for those looking to enhance their fitness journey.

Services, Machines and Guided Classes

Swimming Pool

Gold's Gym: Opinions

4.7/5 (397 Opinions)
Vanessa Suissa 1 week ago

Fantastic experience: très propre et excellentes machines!

Gold's Gym

Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez trouvé notre établissement très propre et apprécié nos machines. Votre satisfaction est notre priorité et vos commentaires nous encouragent. Au plaisir de vous accueillir de nouveau bientôt.

Adnan Janjua 1 week ago

Fantastic experience: Great Customer service Specialy from Alex And great health bar

Gold's Gym

Thank you, Adnan — we're thrilled Alex provided great service and that you enjoyed our health bar. We'll be sure to pass your compliments along to Alex and the team. We look forward to welcoming you back soon.

firas alakhras 1 week ago

Fantastic experience: Thanks Alex, great place

Gold's Gym

Thank you, Firas, we're glad you enjoyed your visit. I’ll pass your thanks along to Alex. We appreciate your kind words and look forward to welcoming you back.

karmichael2 1 week ago

Fantastic experience: …best around. Thanks Alex.

Gold's Gym

Thank you for the great review and the 5 stars. We'll share your praise with Alex, he’ll be thrilled to hear it. We appreciate your support and look forward to serving you again.

Sahar Al Ashmar 1 week ago

Fantastic experience: Très beau gym. Belle ambiance. Propre. Merci Alex pour le bon déroulement du renouvellement.

Gold's Gym

Merci Sahar pour votre superbe avis ! Nous sommes ravis que le gym, l'ambiance et la propreté vous aient plu. Alex sera heureux d'apprendre que le renouvellement s'est bien déroulé. Au plaisir de vous accueillir de nouveau bientôt.

John Fots 2 weeks ago

Fantastic experience: Great gym vibe! Alex best trainer!

Gold's Gym

Thanks for the awesome review, John! We're thrilled you enjoy the gym vibe and that Alex has been such a great trainer for you. We'll be sure to pass along your praise to him. Looking forward to seeing you at your next workout.

Peter Mazur 2 weeks ago

Fantastic experience: Safi is great help at this gym. Overall it is a great gym with great atmosphere!

Gold's Gym

Thank you, Peter, for the 5-star review and kind words. We're thrilled Safi was a great help and that you enjoy the gym and its atmosphere. We look forward to seeing you again. If there’s anything we can do to make your visits even better, please let us know.

Amatul Raheem 2 weeks ago

Fantastic experience: Amazing gym and excellent service thank you Safi!

Gold's Gym

Thank you so much for the kind words, Amatul! We're thrilled you’re enjoying our gym and that Safi provided excellent service. Your feedback means a lot to our team. We look forward to supporting your fitness goals and seeing you again soon.

Altaf Mohammed 2 weeks ago

Fantastic experience: Nice gym, great staff, equipment and trainers. Recommend to all! Specially Safi

Gold's Gym

Thank you so much for the 5-star review, Altaf! We're thrilled you enjoyed the gym, equipment, and trainers. We'll be sure to pass your special praise along to Safi. We appreciate your recommendation and look forward to seeing you again.

Amir 2 weeks ago

Fantastic experience: Great service from Alex

Gold's Gym

Thanks!

Samer Hajj Ali 2 weeks ago

Fantastic experience: Très beau gym. Personnel accueillant. Merci Alex pour le bon déroulement du renouvellement.

Gold's Gym

Merci beaucoup pour votre superbe avis, Samer! Nous sommes ravis que notre gym vous plaise et que notre équipe ait été accueillante. Nous transmettrons vos remerciements à Alex pour le bon déroulement du renouvellement. Au plaisir de vous revoir bientôt.

josie sol 2 weeks ago

Fantastic experience: Très beau gym. Personnel accueillant.

Gold's Gym

Merci beaucoup Josie pour votre superbe avis et vos 5 étoiles. Nous sommes ravis que notre gym et notre équipe vous aient plu. Au plaisir de vous accueillir de nouveau bientôt. N’hésitez pas à nous contacter si vous avez besoin de quoi que ce soit.

Ahmad Hassan 2 weeks ago

Fantastic experience: Great gym and very friendly coaches Shout out to Coach Safi !

Brandon Hum 2 weeks ago

Fantastic experience: Thanks to Alex for the smooth renewal process!

Gold's Gym

Thank you for the kind review, Brandon. We're glad Alex made your renewal process smooth and we'll pass along your appreciation. We're here if you need anything else in the future.

Kayla Andrea Arriola 2 weeks ago

Fantastic experience: Alex is very helpful with getting an upgrade for our gym pass. Very smooth and quick transaction. Great staff! Very satisfied so excited to join this gym.

SANGIN BAE 2 weeks ago

Fantastic experience: Gold's Gym is hands down the best gym I’ve ever joined. The equipment is top-notch, and the atmosphere is incredibly motivating. Unlike other gyms, everyone here is focused and driven, which really pushes you to work harder. The staff is friendly, and the facility is always clean and well-maintained. If you’re serious about your fitness goals, this is the place to be!

Gold's Gym

Thank you for the fantastic review, Sangin! We're thrilled to hear you find our equipment, atmosphere, and staff motivating and well maintained. It's great that the focused community is helping push you toward your goals. We look forward to supporting you as you keep training, and please let us know anytime if there's anything we can do to help.

SUMI KIM 2 weeks ago

Fantastic experience: This is a place you've always wanted to visit! Friendly staff and a great workout environment! The pleasant aroma immediately greets you, creating an even more lovable image! I hope everyone enjoys a healthy workout here.

Gold's Gym

Thank you so much for the wonderful review, Sumi! We’re thrilled you enjoyed our friendly staff, great workout environment, and welcoming aroma. Your kind words mean a lot and encourage our team to keep providing a healthy, enjoyable space. We look forward to seeing you again soon.

Mathieu N.-M. 2 weeks ago

Positive experience: People put towels on machines when they arrive at the gym (they're still wearing their coats) to reserve them while they go change. This is especially frustrating when several machines are out of order and should be addressed by management.

Nareg Setian 2 weeks ago

Fantastic experience: Excited to start working out thanks to Alex

Gold's Gym

Thanks for the great review, Nareg. We're thrilled you're excited to start working out with Alex. He'll be a great partner in reaching your fitness goals. If you need anything to get started, just let us know.

Joyce Tungpalan 1 month ago

Fantastic experience: Amazing service! Thank you to Nicolas for being so kind and helpful.

Gold's Gym

Thank you so much for the kind review, Joyce! We're thrilled Nicolas provided such helpful and friendly service, and we'll be sure to pass your compliments along. We look forward to serving you again soon.

Lola Bouquet 1 month ago

Fantastic experience: Très bon accueil super salle

Gold's Gym

Merci beaucoup pour votre retour très positif, Lola. Nous sommes ravis que l'accueil et la salle vous aient plu. Au plaisir de vous recevoir à nouveau bientôt.

BellaGirGiGi Terriqiri 1 month ago

Fantastic experience: David Alexander provided lovely service!! Amazing facility

Gold's Gym

Thank you so much for the wonderful review, BellaGirGiGi Terriqiri! We're thrilled to hear David Alexander provided lovely service and that you enjoyed our facility. We appreciate you taking the time to share your experience and hope to welcome you back soon.

Arielle 1 month ago

Fantastic experience: Wonderful experience at Gold’s gym with David!

Gold's Gym

Thank you so much, Arielle! We're thrilled you had a wonderful experience with David at Gold's Gym. We'll share your kind words with him and the team. They'll be delighted to hear it. We look forward to seeing you again soon.

Yulio Delgado 1 month ago

Fantastic experience: Safi Great gym

Gold's Gym

Thank you so much for the 5-star review, Yulio! We're thrilled to hear you think Safi is a great gym. We appreciate your support and look forward to welcoming you back soon.

Oleg 1 month ago

Fantastic experience: Safi was very friendly, liked everything

Mohamed Mej 1 month ago

Fantastic experience: C’est un des meilleurs Gym dans lequel j’ai été . Le service et les employés sont super . Un Grand merci à Ariana et Nicolas pour leur patience et humour !

Gold's Gym

Merci :)

Vanessa Elharrar 1 month ago

Fantastic experience: Great gym! Lots of variety of machines and classes. Nicolas in the front is awesome!

Shweta Kulkarni 1 month ago

Fantastic experience: Safi helped with quick onboarding and gave a detailed tour. Appreciate the gesture.

Gold's Gym

Thank you for the kind review, Shweta — we're glad Safi could make your onboarding smooth and provide a helpful tour. We’ll pass along your appreciation to Safi and the team. If you need anything else, please let us know.

Abhi's Guitar 1 month ago

Fantastic experience: This gym is very nicely maintained and organized. The staff is very friendly. Special shout out to Safi for looking out for everyone.

Gold's Gym

Thank you for the wonderful review, Abhi's Guitar. We're glad you find the gym well maintained and our team friendly. I will pass your special shout out to Safi. She will be thrilled to hear it. We look forward to seeing you again soon.

Kanika Kataria 1 month ago

Fantastic experience: Its amazing and Ron at the reception is do helpful. I took membership because he helped us all the way throuhh

Gold's Gym

Thank you for the 5-star review, Kanika! We're delighted Ron at reception was so helpful throughout your membership signup. We'll pass along your kind words to him. We're thrilled you’re enjoying the membership and look forward to continuing to support you.

Julien Nguyen 1 month ago

Fantastic experience: Great gym and great staff, Safi was super helpful.

Gold's Gym

Thanks so much for the kind words, Julien! We're thrilled you enjoyed the gym and that Safi was so helpful. We'll pass your praise along to Safi and the rest of the team. We look forward to seeing you again soon.

Justin Nguyen 1 month ago

Fantastic experience: This is a great gym. The staff members are very friendly and the environment is great. Safi is a such a nice staff member.

Gold's Gym

Thank you for the kind review, Justin! We're glad you enjoy the gym and appreciate the friendly atmosphere. Safi will be thrilled to hear your compliment. We look forward to seeing you at your next workout.

Emmanuella Lambropoulos 1 month ago

Fantastic experience: I received great service from Safi and so far my experience has been fantastic! Beautiful gym, great equipment, good vibes.

Gold's Gym

Thank you so much for the glowing review, Emmanuella. We’re thrilled Safi provided great service and that you’re enjoying our gym, equipment, and vibes. Your feedback means a lot and helps our team keep delivering a fantastic experience. We look forward to seeing you again soon.

Vané Dimitian 1 month ago

Fantastic experience: Great experience with Alex

Gold's Gym

Thank you, Vané! We're delighted you had a great experience with Alex and we'll be sure to share your kind words with him. We look forward to serving you again.

Jeff L 1 month ago

Negative experience: This gym sucks. There is no light inside.

Gold's Gym

Hi Jeff, Thank you for taking the time to leave a review. We noticed your 3-star rating and wanted to check in to see if there’s anything we could have done better to earn a higher score.

Your feedback is really valuable to us, and we’d love to hear more about your experience whether there was something that didn’t meet your expectations or anything we can improve.

Please feel free to reach out to us directly at [email protected]. We’re always striving to create the best possible experience for our members, and your input helps us get there.

oleg sapenyuk 1 month ago

Fantastic experience: Great clean gym

Gold's Gym

Thanks for the 5-star review, Oleg! We're glad you find our gym clean and enjoyable. We work hard to keep the space welcoming and appreciate your feedback. Hope to see you again soon.

ange momo 1 month ago

Fantastic experience: Everything is very good

Gold's Gym

Thank you so much for the 5-star review! We’re thrilled to hear everything was very good. We look forward to serving you again soon.

Sifdin Rk 1 month ago

Fantastic experience: Alex has the best sevvice ever very respectful and helpful

Gold's Gym

Thank you for the kind words — we're thrilled Alex provided such respectful and helpful service. We'll be sure to pass your praise along to him. We appreciate you taking the time to share your experience and look forward to serving you again.

Ruben Salvador 1 month ago

Fantastic experience: Good service at reception +++

Gold's Gym

Thank you, Ruben — we’re glad you had a great experience with our reception team. We’ll share your kind words with them. We appreciate your feedback and look forward to welcoming you again.

James Schack 2 months ago

Fantastic experience: Safi was such a great help..this gym is fantastic for equipment and very clean

Gold's Gym

Thank you for your wonderful feedback, James! We're thrilled to hear that you had such a positive experience with Safi and that you appreciate our gym's equipment and cleanliness. We strive to provide the best environment for our members. We look forward to seeing you again soon!

najat elmanar 2 months ago

Fantastic experience: Best Gym, With Great equipment and staff! Oliver and Zaheer are great help and are very easy to speak with! definitely recommend!

Gold's Gym

Thank you for your fantastic review! We're thrilled to hear that you enjoy our gym and find our equipment and staff helpful. Oliver and Zaheer will be delighted to know they made a positive impact on your experience. We appreciate your recommendation and look forward to seeing you in the gym again!

Veronique Belanger 2 months ago

Fantastic experience: Great place!

Gold's Gym

Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We look forward to welcoming you back soon!

DILPREET SIDHU 2 months ago

Fantastic experience: Nyc

Gold's Gym

Thank you for your positive feedback! We're glad to hear you had a nice experience. Your support means a lot to us!

Yadwinder Kaur 2 months ago

Negative experience: Before joining they force you to put positive review for them for a free bag and they never told us about the annual fee they took from our account when i ask the person said they take every year ($114)and also the gym is always full and have limited machines and you have to wait so the person leaves , some are broken . Please go another gym this gym is trash.

Gold's Gym

We're sorry to hear about your negative experience. Our intention is to provide transparency and value to our members. We take feedback seriously and will investigate the concerns regarding the annual fee and the condition of the equipment. Your feedback about wait times and machine availability will also be addressed. Thank you for sharing your thoughts with us.

Xman Alo 2 months ago

Fantastic experience: Best gym in town really recommended The equipments are so good and the staff are amazing-Safi

Gold's Gym

Thank you for your fantastic review! We're thrilled to hear that you think our gym is the best in town. It’s great to know you’re enjoying our equipment and appreciate our staff. We look forward to continuing to provide you with an exceptional fitness experience!

Marie Francois 2 months ago

Fantastic experience: I really enjoyed the gym. The atmosphere is warm and the staff is courteous especially Alex who helped me out.

Gold's Gym

Thank you for your wonderful feedback, Marie! We're thrilled to hear that you enjoyed the warm atmosphere and found our staff, especially Alex, to be helpful. We appreciate your support and hope to see you at the gym again soon!

Bilal Lbaze 2 months ago

Fantastic experience: Le meilleur service c’est avec alex

Gold's Gym

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié le service d'Alex. Votre satisfaction est notre priorité, et nous espérons vous servir à nouveau bientôt.

Sara Ahmed 2 months ago

Fantastic experience: A great environment to work out in!

Gold's Gym

Thank you for your wonderful feedback! We're thrilled to hear that you enjoy the environment at our facility. Your satisfaction motivates us to keep providing the best experience for all our members. We look forward to seeing you again soon!

Hassan Hanano 2 months ago

Fantastic experience: Fantastic

Gold's Gym

We're thrilled to hear that you had a fantastic experience! Thank you for your positive feedback and for taking the time to share your thoughts. We look forward to serving you again soon!

mesbah oussama 2 months ago

Fantastic experience: Great service from my brother safy

Gold's Gym

Thank you for your kind words and for recognizing Safy's exceptional service! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.

rachida salim 2 months ago

Fantastic experience: Merci à Alex pour sa gentillesse et accompagnement

Gold's Gym

Merci beaucoup pour votre retour positif, Rachida. Nous sommes ravis d'apprendre qu'Alex a pu vous offrir un service agréable et attentionné. Votre satisfaction est notre priorité, et nous espérons vous revoir bientôt.

AR TAX PREP 2 months ago

Fantastic experience: Safi was great! Thank you!!!!

Gold's Gym

Thank you for your kind words! We're thrilled to hear that Safi provided you with excellent service. Your satisfaction is our top priority. We look forward to assisting you again in the future!

Sharika Islam 2 months ago

Fantastic experience: Safi helped me sign up, he is very efficient and nice. Gym looks clean and inviting :)

Gold's Gym

Thank you for your wonderful feedback, Sharika! We're glad to hear that Safi provided you with excellent service and that you found our gym clean and inviting. We appreciate your support and look forward to seeing you back in the gym soon!

Mehdi 2 months ago

Fantastic experience: Amazing gym ، very spacious, clean and well-equipped. Safi gave me a full tour, answered all my questions, and shared really helpful information. Great staff and atmosphere.

Gold's Gym

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience, and we're glad that Safi could assist you during your visit. We strive to maintain a clean and spacious environment for all our members, and it's great to know that our staff's support contributed to your positive impression. We look forward to seeing you at the gym again soon!

Jonathan Amar 2 months ago

Fantastic experience: Safi - Great service. Gym is clean and staff are very friendly.

Gold's Gym

Thank you for your kind words, Jonathan! We're thrilled to hear you enjoyed our clean facilities and friendly staff. Providing excellent service is our top priority, and your feedback motivates us to keep up the great work. We look forward to seeing you again soon!

roua bouz 2 months ago

Fantastic experience: Just renewed with alex, he made things so simple and quick!

Gold's Gym

Thank you for your positive feedback! We're glad to hear that Alex was able to make your renewal process simple and quick. Your satisfaction is our priority, and we appreciate your support!

cristian popescu 2 months ago

Fantastic experience: Very clean, diverse machines to choose from, and great service by Alex!

Gold's Gym

Thank you for your positive feedback! We're thrilled to hear that you found our facility clean and enjoyed the variety of machines. We appreciate your recognition of Alex's great service and will pass along your compliments. We look forward to seeing you again soon!

Janaarth Sabaratnam 2 months ago

Fantastic experience: David at reception is approachable and always helpful!

Gold's Gym

Thank you for your kind words! We're glad to hear that David at reception provided you with great service. We appreciate your feedback and look forward to welcoming you back.

Lyne Kharbotly 3 months ago

Fantastic experience: Nice clean renovated gym, you find everything you need.

dima abdallah 3 months ago

Fantastic experience: Alex was very helpful in renewing my membership and gave me an excellent service.

Vania Londaiz 3 months ago

Fantastic experience: Alex and Aryana!! I love them!! They were super helpful! Helped me sign up!!

Xavier Tran-Khanh 3 months ago

Fantastic experience: Spacious gym, lots of equipment and the staff is nice! Great service by Ronel

Ali Bilal 3 months ago

Fantastic experience: Thanks to Ronel … nice gym

The wind 3 months ago

Fantastic experience: Thanks Ronel!!!

Mylene St-Amant 3 months ago

Fantastic experience: Super service de Ronel!! Super gym

Marielle Toca 3 months ago

Fantastic experience: Had a great service with Ronel for my first visit.

Stephanie Montealvo 3 months ago

Fantastic experience: Alex is the Best !!!

vieaumiel 3 months ago

Fantastic experience: Thank you so much Alex for the amazing customer service. I really appreciate how simple and helpful you made it for me.

basile gouesse 3 months ago

Fantastic experience: J'ai aimé le service dezaheer

Samer El-husseini 3 months ago

Fantastic experience: The new staff is really good. Nicolas was great for the signup. Gym is very clean.

Amr Badawi 3 months ago

Fantastic experience: Great sales person Roneld

lara louka 3 months ago

Fantastic experience: Very good gym! Safi is super helpful.

Chris Attayek 3 months ago

Fantastic experience: Très bon gym. Très bon service client. Safi m’a bcp aidé.

Ahmed Hamada 3 months ago

Fantastic experience: Safi is one of the best employees in this gym and he’s helpful and kind.

Peter Sarantis 3 months ago

Fantastic experience: Alex made the sign up easy and smooth

Robert Brockie 3 months ago

Fantastic experience: Great place to push out my anger. Great staff, great machines, shoutout to Alex!

Nashwa Abdalla 3 months ago

Fantastic experience: Amazing experience! ! Alex was so helpful Thank you so much !

Hanna Terranova 4 months ago

Fantastic experience: great service from Alex!

Raja Troudi 4 months ago

Fantastic experience: J’ai beaucoup aimé la communication avec ROnel

WaterMeloneFN 4 months ago

Fantastic experience: Ariana and Alex were perfect at the front desk

Gold's Gym

Thank you!

daniel shifrin 4 months ago

Fantastic experience: Alex and Aryanna gave excellent service very friendly and very clean gym

Gold's Gym

Thank you!

ethan moryoussef 4 months ago

Fantastic experience: Alex and Arianna were very helpful with their amazing costumer service

Gold's Gym

Thank you!

Jacobobadia05 4 months ago

Fantastic experience: Alex and aryana 5 star service, very good gym, very clean

Gold's Gym

Thank you!

William Portalla 4 months ago

Fantastic experience: Sweeeet pump and amazing staff. Best gym ever!!!

Gold's Gym

Thank you!

Brent Barry 4 months ago

Fantastic experience: Awsome place suck pump

Gold's Gym

Thank you!

S AMZ 4 months ago

Fantastic experience: Just renewed with Ronel , very helpful!

Gold's Gym

Thank you!

Alia Bdeira 4 months ago

Fantastic experience: Great experience so far at Gold’s VSL! Safi was very helpful when signing up, would recommend!

Gold's Gym

Thank you!

Christina “CK” Kioussis 4 months ago

Fantastic experience: Alex and Safi provided great service! The gym is clean lots of machines.

Gold's Gym

Thank you :)

Phil 4 months ago

Fantastic experience: Gold Gym St-Laurent is an amazing place to train! The atmosphere is super motivating, the equipment is always clean, and the energy in the gym is great. Big thanks to Aryana and Alex for all their help and support — they really make a difference and go above and beyond for the members. Highly recommend this gym to anyone serious about their fitness goals!

Gold's Gym

Thank you for the wonderful review :), we are glad you are enjoying your experience at Gold's!

Events VP 4 months ago

Positive experience: I recently visited this gym while searching for a new place to train, and unfortunately, my experience was quite disappointing. When I approached the front desk with a question, the staff member simply stared at me, then responded with “I don’t know,” offering no effort to help or find an answer. On multiple occasions, I’ve tried to get information about memberships or trials, but the staff seemed uninterested and uninformed. It gives the impression that they don’t actually want new members. I strongly recommend improving staff training and customer service.

Gold's Gym

Hi,

Thank you for sharing your experience with us. We’re truly sorry to hear that your visit did not meet your expectations.

What you described is not acceptable and certainly not the standard we aim to uphold. Every person who walks through our doors, whether a current member or someone exploring their options, deserves to be welcomed and supported with professionalism and respect. We sincerely apologize for the interaction you had at the front desk and for the lack of helpful information regarding memberships or trial options.

Your feedback is being taken seriously. We are addressing this with our team immediately and will be reinforcing customer service training to ensure our staff are informed, approachable, and proactive in assisting guests.

We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future. If you're open to it, we’d love to connect directly and make things right. Please feel free to reach out to us at [email protected].

Ahmed Nissal 4 months ago

Fantastic experience: Good service by Alex

Gold's Gym

Thanks, Ahmed!

marc-antoine prudhomme 4 months ago

Fantastic experience: Great service from Alex. The gym is very clean.

Gold's Gym

Thank you!

Talbir Mann 4 months ago

Fantastic experience: Nice service

Gold's Gym

Thank you!

Blank 4 months ago

Fantastic experience: Very good service excellent customer service

Gold's Gym

Thank you!

Nathalie Bezdjian 4 months ago

Fantastic experience: Great service by Ronel while signing up for a gym membership!! Great experience!!!

Gold's Gym

Thank you and welcome to Gold's!

Mary Boyajian 4 months ago

Fantastic experience: Rono gave me an exceptional Service helping me sign up.

Gold's Gym

Thank you!

Fryal A.A. 4 months ago

Fantastic experience: Gold’s Gym is a top choice for fitness lovers, offering excellent equipment, energetic group classes, and a motivating atmosphere for all levels of training.

Gold's Gym

Thank you :)

Max 5 months ago

Fantastic experience: This is so far the best gym in Montreal, I love the cleainess it has everything I need to workout the staff is very friendly Ronel helped me out with quesito s I need

Sergio Henao 5 months ago

Fantastic experience: Excellent place pour s’entraîner !! Sans doute, merci Yeannie !!

Gold's Gym

Merci!

arnoldxz 5 months ago

Fantastic experience: Meilleur gym sans doute!!! Merci yeannie

Gold's Gym

Merci!

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8158 Chem. Devonshire - H4P 2K3, Montreal
4.8 (43)
Flyers All-Starz Cheerleading

Flyers All-Starz Cheerleading

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9233 Rue Thimens - H8Y 0A1, Pierrefonds
+1514-332-3777
4.1 (9)
Endorfitness

Endorfitness

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740 Boulevard Cote Vertu Ouest - H4L 5C8, Saint-Laurent
+1514-744-9600
4.4 (105)
Siscoe Gym

Siscoe Gym

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Bd Décarie 8170 - H4P 2S8, Montreal
+1 514-344-1269

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