Gold's Gym Calgary Northgate
Information about Gold's Gym Calgary Northgate
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit Canada about Gold's Gym Calgary Northgate:
Gold's Gym Calgary Northgate is highly regarded for its excellent customer service and welcoming atmosphere. Many users have praised the manager, Fareed, and customer service representative, Sukh, for their friendly demeanor and assistance during the membership sign-up process. Clients describe their experiences as positive, noting that:
- Fareed provides exceptional service and helps members find great deals.
- Sukh is consistently described as welcoming and motivational.
- The gym is well-equipped for various fitness needs.
Despite the overwhelmingly positive feedback, some users have reported issues with billing and financial services, which detracts from the overall experience. It's noticeable that:
- Customers have encountered problems with accuracy in billing statements and unresponsive customer service.
- Several users expressed frustration over the complication in membership cancellation processes.
While there are areas for improvement regarding billing, the gym's staff and facilities receive commendations, making it a recommended choice for fitness enthusiasts.
Gold's Gym Calgary Northgate: Opinions
Fantastic experience: Aasim and Ahmad have been holding it down, super chill dudes. Always showing love when I walk in and got great music playing.
Fantastic experience: I always look forward to seeing Maria at the gym! She’s so kind, approachable, and genuinely cares about members. Her positive vibe motivates everyone around her. She’s definitely a big part of what makes this gym great.
Fantastic experience: Maria is very polite at the front desk, I like this guy is big and has a lot of good machines
Fantastic experience: Ahmad and Mariam were amazing at golds, they deserve a promotion, great employees
Fantastic experience: ahmad and Mariam signed my friends and i up. this gym is amazing!
Fantastic experience: Ahmad and mariam were such a great help at the gym they signed us up and made it all quick and simple
Fantastic experience: Ahmad was a great help he was so kind with cancelling my membership it was quick and handled professionally
Fantastic experience: Maria helped out with my app today she is amazing
Fantastic experience: Ahmad is always friendly and welcoming when we come in. We love working out at Golds!
Fantastic experience: Ahmad was such a great help, he set me up and got me a deal, amazing guy
Fantastic experience: maria is the best she helped my friend to sign up
Fantastic experience: i signed up with maria today she is amazing
Fantastic experience: Maria is great, she received me with a smile every time that I’m here, this is a great place
Fantastic experience: Maria and Ahmad are amazing, the best gym ever with really good machines
Fantastic experience: Ahmed. Great guy, always brings the energy.
Fantastic experience: Ahmed was very helpful in signing me up.
Fantastic experience: Mariam is awesome and very knowledgeable on the equipment at golds! Promote her!
Fantastic experience: Great Gym Alanna and Maria were great staff
Fantastic experience: Maria, Alanna,Aasim are very amazing. Very supportive and helped me get into the gym. They are very good at what they do.
Fantastic experience: Had an awesome workout. The front desk gentleman named Ahmad had some superb customer service and even gave me some workout tips. Great gym with great employees
Fantastic experience: Ahmad is really a nice person he always treat well..
Fantastic experience: Super friendly staff especially Omid, super helpful and just overall a creates a great environment. would recommend forsure!
Positive experience: The front staff is very nice and Ahmad is very helpful
Fantastic experience: Ahmed is very great guy by serving customers.
Fantastic experience: I come to this gym everyday and ahmad is always here, we talk a lot and got lots in common, great guy he is, love seeing him
Fantastic experience: Maria is the best here, she helped me to set up my account in 3 min and Ahmad is nice too
Fantastic experience: Maria helped me today, great customer service, if you ever need help come talk to her
Fantastic experience: love this gym! always empty and has the best equipment, i see ahmad 4 times a week and he’s always so chill and fun to talk to, did a good one hiring him!
Fantastic experience: Amazing place to go staff is super nice and helpful especially Haasim, Ahmed always dab em up n talk for a bit before going in.
Fantastic experience: Great location with great amenities. Ahmad helped me sign up and has been so kind whenever I come to the gym!
Fantastic experience: Nice gym
Fantastic experience: Maria helped me ti freeze my account today, she is so helpful and easy to talk to
Fantastic experience: Great staff especially Maria, with a very accommodating and willingness to help,aside from the world class equipments... Kudos as always!
Fantastic experience: Maria is the best, she is super helpful
Fantastic experience: Maria and aasim are great, they were really friendly and helped me with my problem within 5 minutes
Negative experience: It's super crazy to deal with them regarding the payment and early cancellation. They lure you to sign the contract without clarifying about the cancellation policy. Once you request for the early cancellation, the nightmare starts. They make it really complicated to have it cancelled early with a ridiculous penalty amount. Another issue is with the payment. They have a third party doing it for them so it's really difficult to deal with them whenever there is any issue with the payment. They overcharged me 3 times for the late payment while there is no issue with my credit card and it takes me forever to resolve the issue. The worst business that I have ever dealt with. They used to have many 1 star reviews several months ago and I'm not sure if they are making fake 5 star reviews these days, so I was surprised when I see the good reviews after checking back after several months
Fantastic experience: Oksana and Maria are lovely. I try to come in a few times a week and it's nice see these ladies always with a smile on their faces.
Fantastic experience: I had some issuees with my payment Rashid explained & fixed it for me Thanks to him
Fantastic experience: Rashid
Fantastic experience: This gym is pretty good I like this one more cause it’s not busy at all and wanna thanks their night staff rashid he gave me the best customer service
Fantastic experience: I called Golds today to help me with some issues with my account and was able to chat with Diana. Leaving this review to show my appreciation to her! She has excellent communication and customer service skills. Thank you so much, Diana, for making the call quick and easy (:
Fantastic experience: Rashid helped me to checked in Thanks
Fantastic experience: New guy Rashid is very friendly Thanks to him
Fantastic experience: Thank you rashid for helping me out
Fantastic experience: Very kind guy
Fantastic experience: Maria is professional and so kind! He always keep the facility clean and organized, the gym equipment is good quality as well. definitely worth the membership!
We love to hear that! Thank you Chen!
Fantastic experience: I love this gym, maria helped to set up my app, she has a great customer service
Fantastic experience: Maria is always professional and polite with everyone who walks in
Fantastic experience: came into golds Northgate today and singed up with alanna, she was super helpful and kind. i recommend hou guys pay her a visit
Fantastic experience: Rashid helped fix my app issues
Fantastic experience: I walked in stressed, left motivated thanks Rashid for the energy!
Fantastic experience: Thanks rashid he Always answers questions with a smile!
Fantastic experience: Super chill and friendly Rashid is the best
Fantastic experience: Rashid is a goat..
Fantastic experience: I asked Rashid about some exercises, and he patiently explained everything. Respect!
Positive experience: I’ve been coming to Gold’s Gym North Gate for 2years now the experience has been really good. @mariah the front desk girl with sweet smile was absolutely incredible. She’s super sweet and lovely with everyone always greeting you with a smile. Excellent service all around from her. The rest of the team is great too,
Fantastic experience: Rashid is very good young man,he is very respectful young man,i like the way he serves to people
Fantastic experience: Maria is doing good job here !!
Fantastic experience: Thank you so much to Maria for helping me every time that u come in, she is great
Negative experience: Staff was rude and not helpful at all. They do not do day passes and do not advertise this anywhere however online it says they still do day passes. When I went I was told it was discontinued 2 months ago. Horrible experience and hoping they see this and make a change.
Fantastic experience: Maria is the best she helped to set up my app today
Fantastic experience: Maria and haris are very helpful and they have good knowledge about everything in the gym.
Fantastic experience: Maria and alanna are very professional and polite, this is my second time here and i really like it
Fantastic experience: Maria and alanna are very friendly, they always help me when they are at the front, this gym is the best
Fantastic experience: Great staff especially the front desk Alana and Maria
Fantastic experience: ahmad is amazing at the front counter hes always nice and helpful, hes nice to talk to as well, great guy
Fantastic experience: Always a great experience here. The front staff is so nice, particularly Maria. Always saying hi and making the gym feel a lot more welcoming.
Fantastic experience: Maria is very nice!
Fantastic experience: awesome gym met uHaris today super nice amazing
Negative experience: I have to give a 1 star, not because I know how the facility actually is, but because they “DON’T DO” drop ins!!! I travel all over North America, I’ve never heard of anything so silly. No drop-ins!!!
Fantastic experience: Alannna is always so friendly and helpful !! Love going here!
Fantastic experience: Maria is very professional she always help me when is is at the front
Fantastic experience: Sheyla and Arian helped me so much they were super kind and professional I had issues with my app and they fixed everything. Amazing people to talk to honestly
Fantastic experience: I’ve been coming to Gold’s Gym North Gate for a couple of months now the experience has been really good. The new front desk girl the Asian girl with long hair is absolutely incredible. She’s super sweet and lovely with everyone always greeting you with a smile. Excellent service all around from her. The rest of the team is great too, especially the woman with curly black hair who’s really kind and helpful.
Fantastic experience: maria ad morgan helped me to signed up today, very nice girls
Fantastic experience: Maria and Sheyla are VERY PROFESSIONAL LOVE THEM
Fantastic experience: Sheila and Maria are the best
Fantastic experience: I came in to make some changes to my membership. Camila was very kind and helpful and professional. Thank you Camila.
Fantastic experience: Great gym, very nice staff Camila and Maria are amazing
Fantastic experience: Excellent gym, especially with Maria working front desk, she is so polite and always willing to help. This gym is very good.
Fantastic experience: I like this gym, it has good equipment, the front ask are very nice Maria and Camila are very helpful
Fantastic experience: Maria and Camila are great, I love the environment of this place
Fantastic experience: Maria is very helpful.
Fantastic experience: Absolutely love this gym! From the moment I walked in, I felt welcome and motivated to get started. The staff, especially Maria and Camilla, are incredibly friendly and knowledgeable. Maria always makes sure to check in and offer personalized advice to help me push my limits, while Camilla is fantastic at creating a supportive and fun environment during classes. The equipment is half decent, the facility is always clean, and the energy is unmatched. I’ve seen significant progress since joining, and I truly look forward to every workout. Highly recommend this gym to anyone looking for a great community and excellent training! ⭐⭐⭐⭐⭐
Fantastic experience: Marina and Camilla helped today they are very nice
Fantastic experience: Camila is so nice, thank you for all the help!
Fantastic experience: Manvir was really helpful, great customer service.
Fantastic experience: Camila is really nice, I love coming to the gym. The gym is great
Fantastic experience: I trained in this gym for 6 months, everything was fine for me, I recommend coming to pump up your body, there are a lot of exercise machines
Fantastic experience: Maria is very professional, she helped me with my membership
Fantastic experience: Maria is the best I love this place
Fantastic experience: Dallyn and maria
Negative experience: We pay a premium for our Platinum membership expecting high standards — but this location was a complete disappointment. Half of the machines in the general workout area were out of order. Just broken or completely unusable. And in the Platinum zone — which requires an extra fee — equipment was literally falling apart. One of the handles even came off during use. This is absolutely not the level of quality you’d expect from a facility that charges this much. It feels like negligence, not premium service. I truly hope the management takes this location seriously — it’s damaging the reputation of the entire chain.
Negative experience: Like always cancellation is ridiculous. They just let ABC fitness do their payment thing. I understand 200 dollars of early cancellation fee even though I need to relocate to different province right away due to my work. However, Thing I do not like is that I have to pay one month extra of club fee because of cancellation process take one month. (WTF??!!)., plus weird service fee like 9 dollars. So, just remember if you consider early cancellation of your membership you need pay more than 200 dollar lol
Fantastic experience: Alanna and Maria are both amazing and friendly
Fantastic experience: Maria and Alanna are always welcoming and cheerful
Fantastic experience: Maria and alanna were super nice today, this gym is good
Fantastic experience: Maria is very welcoming and friendly!
Fantastic experience: Excellent place very clean and very friendly staff included Spanish soap great attention from Camila
Fantastic experience: Maria and Camilla always have a welcoming smile, and when I leave, it's motivated. Grateful service
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