Orangetheory Fitness

Fantastic experience: They called me to come to a class which was so personable and the exactly the boost that I needed. Loved the squat focused class led by Tia.

Negative experience: No enough options with availability of classes. Classes full up to quickly and you can’t get into the workout that you want. Multiple issues with the app was unable to book my classes and would not be able to get in. Spoke to staff to their credit they did try to solve the issue however they were unable to. I would have to call in to book classes. Finally I decided to not renew anymore, When I called over the phone I was told that as long as I came in before my membership monthly renewal date I would not have to pay for the following month, however when I want in to cancel my membership I was told I would have to pay the the following month even though I came in before that date to cancel. Very disappointed in this gym.

Fantastic experience: My name is Morgan, and Orange Theory is changing my life. I love the app, the coaches and the motivation I get at every single class. Special shout-out to my OG coach Miranda, she is fantastic! The group atmosphere is awesome. The people at the front and my coaches have known my name from day 1! When I'm there, my coaches teach me how to do things properly and I cannot believe how much I have already accomplished in my fitness journey! Thanks so much Orange Theory and all of the wonderful staff, you're changing the way I think about working out and changing my life for the better!

Fantastic experience: A great workout with on-site trainers at every class who make sure you stay safe while pushing yourself to work hard. You'll leave sweaty but proud of yourself after every class.

Fantastic experience: I love the workouts and the community! The workouts are always different and the coaches are very motivating!

Fantastic experience: Love Orangetheory! The staff are all positive and encouraging and the workouts are flexible enough to meet you where you are on your fitness journey. Highly recommend!

Negative experience: I loved this gym for the 5 years I attended. I decided to move on from it because I wanted to pursue some other fitness journeys, like preparing for a 10 km race, which wouldn't allow me to run and train at OTF at the same time. I initially put the membership on hold, paid the hold fees and then decided to terminate the membership to continue running. To say that I have had many issues terminating this membership is an understatement. I continue to have monthly credit card charges (> $150) despite speaking with numerous sales associates to help clarify the situation. I needed to explicitly state when the membership was going to come off hold, then after that, one full month of membership needed to be paid and then the membership would be over. Well, I am still waiting for it to be over! I loved the training, community, and coaching here. But if this is how OTF Stonebridge decides this is how they are going to do their business, I will never recommend this facility to anyone. I am incredibly frustrated and disappointed.

Fantastic experience: Such Great Staff and Coaches!! So happy that I added OTF Callingwood to my life!!!

Fantastic experience: Great atmosphere great coaches great workouts

Fantastic experience: OTF Stonebridge is like a second home. I love the workouts, the results and the community!

Fantastic experience: I am completely addicted to Orange Theory. I love every minute, even the ones where I'm being pushed beyond my comfort zone!

Fantastic experience: Its a good atmosphere with friendly staff. I feel like I get a good workout in every time.

Fantastic experience: Super great staff. Very friendly and informative.

Fantastic experience: Great team such a great experience.

Fantastic experience: Totally enjoy having a personal trainer leading the workout. Corrections are made, it's motivating and I don't have to do the thinking.

Fantastic experience: I was nervous to try Orangetheory my first time going but a friend who was going had convinced me to do a class with him. I am glad I went, the workout is so fun and engaging and I am still going 2 years later. (To those who are self conscious or nervous about going all I can say is that everyone in the class will be so focused on their workout they will barely even notice you are there.) I was skeptical about the price at first but after looking at comparable options its pretty much on point. As a member you just need to show up ready to get to work. The workout program is already made for you and it changes enough that it always seems fresh. The workouts are focused on functional strength and good heart health and the knowledgeable coaches will walk you through it, showing you how to perform each exercise, and offering pointers to correct any poor form. The Stonebridge location is great. Kudos to the owner and management for keeping such top tier staff. All Staff are positive and energetic and it really helps set the tone for the studio. The members are also a great group (Shout out to the 8:15 crew). If you go often enough you will likely get to know a few members and can have a quick chat in the lobby about all your victories and detours on your quest to good health! Overall I would highly recommend.

Negative experience: I enjoyed my workouts when I was going but when I decided I needed a break, I put my account on hold and was still continuing to pay $15 a month for said hold. After a couple of months, I decided it was best to cancel and emailed them this request. No one replied to my email for a week so I called. They said they could cancel it but needed it in writing. They would email me and I could reply to this. I received the email, nothing special in it, it just said please reply for your confirmation. I did this and thought it was done. The following month, I saw orange theory charged me my full original plan for $120. I called as I thought this was an honest mistake and they said I agreed to this in my cancellation as they charge one month after cancellation. I was never told this, signed anything when cancelling that disclosed this and no one on the phone said this. If this is how a business treats a customer after 3 years, I won't think about going back or promoting them to anyone. Save your money as there are plenty of other gyms that are cheaper and offer the same thing. I stayed for the work out colleagues but I'm leaving because of the staff and management. @Mike, we did this already. You said yes, mistakes happen but there was nothing you were willing to do. You have my email if you actually have a solution.

Fantastic experience: Love OTF Stonebridge! I’ve been a member for over a year now and still loving the challenge they give me every class. Super welcoming and fun atmosphere for any fitness level. As somebody who is trained in infection prevention, I am impressed with their “above and beyond” approach to cleanliness in the studio and always feel that it is a safe environment. Try it out, you won’t be disappointed!

Fantastic experience: OTF Stonebridge is more just a gym and just a typical workout, it is a fitness community and more importantly a family. Everyone at OTF Stonebridge goes above and beyond to make your workout experience the best possible. From greeting you at the front desk and knowing your name, to having skilled coaches ensuring you are doing every exercise proper and keep you motivated to having members that keep the energy levels high while you are working out by cheering you on. Each day has a new workout program to keep things fresh and interesting. And even through the difficult times of Covid the OTF studio has been one of the safest and cleanest place I know. I joined OTF for many health and goal reasons but what I gained was so much more. I have a fitness family who cares about my goals, who celebrate all the milestones and who challenge me to be the best version of myself physically and mentally (once you complete a benchmark workout you will know what a mental challenge is). Thank you to all the members, staff and coaches! You are all amazing and I hope more people will want to be apart of this awesome family at OTF Stonebridge.

Fantastic experience: Very nice and engaged staff and the studio is well kept and clean. I am a heart patient and have appreciated the heart monitors and tech they have to keep an eye on my heart rate. Recommend highly.

Fantastic experience: Love this place

Fantastic experience: It's really efficient and fun. I like that I am working different muscle groups at different times and everything is organized so that just when one part of my body is gassed, we switch gears (quickly) to work on another target. The coaches are great and lively and the music is great! Always fun incentives as well!

Fantastic experience: The health safety measures that have been implemented are excellent and they are being executed really well by the staff and coaches! Everyone at this location is so friendly and helpful too.

Fantastic experience: Great workout . I always have fun and the staff are kind and helpful

Fantastic experience: OTF is nothing short of a great community to be part of! Awesome people. Great workout.

Positive experience: There was a little bit of confusion the first few times with my booking but once I got signed in the workout was awesome!

Fantastic experience: I have just finished my first month of Orange Theory. As a non gym person I really appreciated the feedback from the trainer to correct my form, and the motivation of the group really helps to keep me pushing myself even when I am super tired. Would highly recommend to anyone looking to get in better shape, or someone in good shape looking for motivation in these cold winter months.

Fantastic experience: LOVE OTF!! Best full body workouts. Always different. Fun. Work at your own pace. Trainers always available to encourage, push and to help.

Fantastic experience: The whole family is working out this morning!

Fantastic experience: Fitness

Positive experience: I just signed up and had my first 3 classes this week. I love that I can go to class very early in the morning. I am not a gym person, so I am really loving that I have a personal trainer while engaged in the class. I really appreciate that the work out is planned for me so I don't have to think and I can just show up! The owner, coaches and front staff are very welcoming and make me feel welcome and supported. I find it a setting where it is ok to come as you are. The coach explains the process to you before and after your first class so you know what the plan is. I appreciated Devin telling me that I am not going to achieve my fitness goals in one class, so to keep my focus on just getting through. This made my work out fun and I felt i accomplished something despite being pretty out of shape! I really like that there are private shower facilities there. I can shower and change and get ready for work which is a HUGE plus for me. I like the app and emails that tell me how my workout went. I like being able to book online; it's quite convenient. I would give it a 5 star if there was a bit more space to wait before class and if the shower rooms were bigger and if there was consistent hot water. There is 1 large shower room, but it has not been available when I wanted it. the other 2 rooms are a bit tight. In my 2 shower experiences I had periods where the water was quite cold for a few minutes at a time. Other than that, it has been a great experience. I would definitely recommend this place for people like me who want support, a friendly atmosphere, are out of shape and need some ongoing encouragement to hit my goals! The people make the experience as good as it is.

Fantastic experience: Excellent place for a fun workout. Never the same twice, great people, great coaches.

Fantastic experience: It pushes me to be better.

Fantastic experience: Love the atmosphere and challenging workouts!

Fantastic experience: Love this place - have been an OTF member for over 3 years and still love it!

Fantastic experience: I LOVE the atmosphere!!! The trainers are so positive and encourage you to do your best. I am so happy I found OT!

Fantastic experience: Such an amazing workout! Best staff and coaches to help you and keep you motivated! Worth every dollar, so worth it. This place is so diverse everyone fits in. Try it, You wont be disappointed!

Fantastic experience: I have been doing OrangeTheory for about a month. I have always found it difficult to get motivated to work out. I have signed up for 8 classes a month and going 2 times a week. If you miss a workout, they can charge you $12 for missing the class, without a good reason. That itself holds me accountable for my time. I leave the class, pumped and refreshed. I like the way the coach motivates me. I don't have to do anything but show up and sweat. The workouts are challenging but doable. TOTALLY RECOMMEND.

Fantastic experience: Great place to get a really good workout. Staff are friendly and coach you through every workout. They also provide substitutions if you have an injury are pregnant or if the activity does not fit your fitness level.

Fantastic experience: Every workout is different and allows you to push yourself as hard as you want to. The coaches at this Orangetheory are AMAZING!! They make the classes fun and high energy! I love the group environment because it helps me push through a tough workout with easy! OTF has changed me from a girl who absolutely hated breaking a sweat to one who's little sad when she doesn't leave looking like she just got out of the pool!

Positive experience: A very motivating friendly warm atmosphere

Fantastic experience: I LOVE the workouts at Orangetheory:) every workout is unique every time and you use different muscle groups! Awesome workout!

Negative experience: I honestly cannot say enough bad things about this establishment. I feel for the staff who have invested their careers in this location.

Fantastic experience: The block of exercise really keep me motivated and interesting. It breaks the exercise up and I only need to worry about reasching a small goal each time. The coach is really organized and instructions are clear. Love it!

Fantastic experience: Love the group setting. Helps me remain focused on reaching the end. The high energy is super great as well. Helping me reach my goals. Staff and coaches are amazingly friendly and super helpful. Keep up the great work everyone!

Fantastic experience: Been a member for over a year. Love that I book in, work around my schedule and have an amazing time. A hard workout but tailored to your fitness level and always fun!

Fantastic experience: This place is the most motivating and inspiring place to work on your fitness goals. No matter where you are at on your fitness journey, this is the place you want to be. The staff are amazing, the programs are fun and the workouts are always changing to ensure you are getting the best use of your time. 100% recommend.

Fantastic experience: Orange theory is so much fun and the staff and members are so welcoming! I have been going for a few months now and right away I felt right at home. Great workout, great people!

Fantastic experience: My husband and I recently tried a workout there and we had so much fun. It’s such a great facility with incredible staff. Fun atmosphere and the workout totally kicked out butts. Looking forward to our next workout!

Fantastic experience: Love this place been going there since middle of January and I have been going 3 to 4 times a week ever since. I look forward to going in the morning. I walk in and the front desk staff are always smiling or laughing and they always stop to greet you. I have never experienced another member that has not been in a good mood there ever. I love all the trainers but Shawn is just a step above. His mood is infectious and the way he explains the excercises is very helpful and he is always giving you modifications to help you if you are injured to get the most out of every workout while throwing his own unique flavour on it. I like the Orange Theory challenges makes me go more and try harder. My favorite 60 minute work out ever.

Fantastic experience: I have been a member of this studio for 2 years and lost 70+ lbs so far. The workouts are fun, full of energy and the music rocks. The trainers are certified and make sure that you are safe and getting the most out of your workout. The staff are friendly and love fitness and healthy living. The members are like family and motivate each other constantly. Give the studio a try, first class is free!!! You have nothing to lose and only muscle to gain

Positive experience: Very good for workout. Your heart rate and calories burned are displayed as you go. Team atmosphere is encouraging.

Fantastic experience: HIGH ENERGY LOTS OF FUN AND A GREAT ALL OVER BODY WORKOUT!

Fantastic experience: Great environment, awesome trainers, make working out fun! Great customer base, easy to book with the App. Front end staff so friendly, and welcoming. Very clean facility! Lots of free parking!

Fantastic experience: Great staff, awesome work outs ! The classes are always full of positive fun people !

Fantastic experience: Fantastic workout, both the staff and clientele are top notch.

Negative experience: The owner doesn't care about anything but getting your money. 1) You are able to register and give your payment info on the phone, but not able to cancel over the phone making the cancellation process tedious. 2) The system is not transparent even when you call to clarify so before signing READ THE FINE PRINT. Do not trust what the front office (especially the owner) tell you- if it isn't in writing he doesn't care. 3) It is extremely difficult to get in contact with the owner (who is the only one who can deal with your payments) and when you do, expect to be treated with derision. This treatment and disregard for their customers nearly negates the wonderful workout provided by the competent trainers. If you sign up, get ready to work off your frustration in the 60 minute workouts- at least the owner isn't taking THAT from you.

Fantastic experience: The orange theory in Saskatoon has great trainers and the workouts are high energy and fun

Fantastic experience: I like that you get in for your hour & go. You can push yourself or not... the heart monitor doesn’t lie.

Negative experience: It’s a good place but we have been having issues with their billing since a year. Even if we want to cancel the membership, we can’t. It keeps charging and we have been to them several times.

Fantastic experience: this gym is my absolute favorite! if you are bored of your gym I would definitely recommend checking think place out. It is super motivating and the workouts are always changing. I personally have no motivation to do cardio, but here I can show up and crush 30 mins of cardio like its nothing!! fun atmosphere and the members and staff are extremely friendly and make everyone feel welcome.

Fantastic experience: Not my usual site but Shawn was a great instructor. I only go to the gym cuz I have committed to a class ahead of time so it works

Fantastic experience: 1.5 years in and I’m still challenged every class! Love it

Fantastic experience: What a great place to work out

Fantastic experience: I love working out here. I have tried many places and this is the only place where everyone gets to know you and they help you every step of the way to get you to your goal. I would encourage everyone to come try it!

Fantastic experience: Great place to push you! Definitely something you should try when considering a great work out routine!

Fantastic experience: Fun, challenging and energetic workouts! Staff and trainers are very welcoming and encouraging!

Fantastic experience: OTF Stonebridge is fantastic! The coaches and staff members are so welcoming and make you feel like you belong from the start. Their daily encouragement makes me feel like a superstar. I love feeling like I have a little workout family when I go to class and look forward to my 1hr at OTF.

Fantastic experience: I'm always challenged and it feels like having your own personal trainer. My coach, Shawn Schindler, pushes me when I need it and is great for modifying anything I need for my knee issues so I can still have a challenging but safe workout. If I had been on my own I would have just stopped going to the gym. Because I work out at a regular time, I get to know other people at the gym and it feels like a little family. I also appreciate the 5:30am workout time so I can work out in the morning before work.

Fantastic experience: Seriously greatest workout of my life! The trainer really pushes you and is extremely helpful! I had so much fun!

Negative experience: Good system, but the owner a sexist swindler. I will NEVER return!

Fantastic experience: Bloody great work out. Shawn is da Bomb!

Fantastic experience: My husband and I have been coming for just over 2 months and we are LOVIN' this place and seeing great results! I haven't been in this kind of shape in years! The trainers are fun and keep an eye form. They are also extremely helpful if you have an injury or need extra help. The workouts change every day so it is never boring! It's challenging and you definitely get the MOST out of the hour you are there. Prepare to work hard and leave sweaty! I would encourage you to give this place a try! It's fantastic!

Fantastic experience: Best 1 hour workouts I've ever had! I Always leave a sweaty mess and I'm never disappointed! Great trainers that push you to your limits and won't let you drag ass! Better yet the members won't let you slack either! Love my otf family! Nothing like a bit of healthy competition

Fantastic experience: My favourite Gym - Orange Theory actually gets me out of bed at 4:30 am for the morning class. I always feel like i work hard - and the heart rate monitor and screen help me stay on track and keep me from slacking. The staff at OTF is really great and welcoming. I love that I see bodies of all shapes and sizes all working just as hard as each other. A great Gym. A++ would go again. :)

Fantastic experience: Can't say enough good things about OTF! Trainers are amazing, front desk staff is always friendly and the workout equally challenging and fun! It's the only gym/classes I've ever looked forward to coming to! 5 stars for sure!