Newton Recreation Centre
Information about Newton Recreation Centre
Opening hours
- Monday: 7:30 AM – 8:30 PM
- Tuesday: 7:30 AM – 8:30 PM
- Wednesday: 7:30 AM – 8:30 PM
- Thursday: 7:30 AM – 8:30 PM
- Friday: 7:30 AM – 8:30 PM
- Saturday: 8:00 AM – 3:00 PM
- Sunday: 8:00 AM – 3:00 PM
Our comment from FitFit Canada about Newton Recreation Centre:
The Newton Recreation Centre, located in Surrey, Canada, offers a diverse range of facilities and activities suitable for all ages. Visitors frequently praise its fantastic recreational facilities including the wave pool, gym, and various family-friendly programs. Children particularly enjoy the lively wave pool and water slides, making it a popular destination for family fun. The center is noted for its clean and well-maintained premises, and many patrons appreciate the friendly staff who are always ready to assist.
Additionally, the gym is well-equipped and rarely overcrowded during peak hours, providing a comfortable workout environment. Regular customers highlight the excellent value for money due to affordable admission prices and a variety of fitness classes.
However, some visitors have mentioned concerns regarding staff behavior, particularly instances of rudeness at the front desk and lack of proper communication about facility operations. Several reviews noted issues with cleanliness in certain areas, especially the locker rooms, which could benefit from improved attention. There have also been complaints about the organization of swimming lessons and crowd management in the pool.
Overall, while the Newton Recreation Centre has room for improvement, it remains a beloved local hub for fitness, aquatic activities, and community engagement.
Newton Recreation Centre: Opinions
Negative experience: why are dogs allowed in the facility, if anyone brings dogs please leave them tied up somewhere not hanging out in the facility. Don’t get me wrong I love dogs but that’s just right.
Negative experience: Be good to post on here that its closed until mid October rather than let people drive all the way for nothing
Fantastic experience: Good recreational facilities for kids, like gym, swimming pool, cafe etc
Fantastic experience: Very nice rec centre. My kids enjoy a lot at the wave pool.
Positive experience: Attended with the kids yesterday as they wanted the waves. First time I've attended the pool to swim. Steam room closed prolly due to heat which is undertsandable. Lots of individuals swimming in non swim clothing which is inappropriate. Lots of bandaids and long dark hair catching on my fingers. Unsure why hair being tied up is not being enforced. Floor in universal change room was relatively clean. At least 10 people playing water volleyball in the middle of the pool monopolizing the majority of the middle of the pool which made it unenjoyable. Save your time and go to Grandview instead or just swim in your bathtub.
Negative experience: Very rude staff at front desk! It seems they just want to idle away and not interact with visitors.
Negative experience: Very Rude staff; asked us to check online instead of answering to questions. Was regularly chewing something. So disappointed. Felt very unwelcome.
Negative experience: There was this teenager employee who was screaming at my kid because he tried to go to the public viewing area then clueless why we can’t enter she scream’s and says it’s only for girls like how were we supposed to know
Negative experience: Don’t recommend this..service there sucks…and if you want you or your kids get diseases then keep going ..it’s better time to shut this down and get better place with good service and employees with proper education
Negative experience: Worst place to go, bad service and environment
Fantastic experience: The teej (fashion and lifestyle exhibition)
Fantastic experience: I had good experience every time with there pool I recommend everyone
Negative experience: Could just send a text message to non social members about canada day closing times, or better, UPDATE THEM ON GOOGLE. Complacent.
Fantastic experience: I love it it's wonderful and amazing I am going every single day and having fun with friends also they have big gym I love it the people are so kind and I wish I also work in their
Positive experience: older than the others but works cause it's close hy
Fantastic experience: I have been attending the Newton Recreation Centre for a couple of months now, and it has provided me good service. Great amenities, our kids absolutely loved the wave pool. A state of the art gym facility that never gets too crowded even on peak times. Very Friendly staffs always ready to serve you. I also love the mix of fitness class options they have it is like going to your pantry. Would definitely recommend for a night of fun and fitness with the family!
Negative experience: Horrible staff. Don't care about the people
Positive experience: It’s good but crowded
Positive experience: The premises are nice, the gym is well equipped and the pool area is clean. The dressing rooms are smelly and lacking cleanliness.
Positive experience: It's great, but you have to wait a few minutes to go swimming.
Negative experience: Some staff are rude and disrespectful! The women swimming hours are very messy! Every time we go they don’t have enough staff and they break the swimming hours into 1 1/2 for unexplained .! I waited 1 1/2 from 6:30 until 8:30 pm to get my turn in swimming and I have work at 3:00 am !!! This is the only woman swimming time Available and I can access! We have sent many complaints and requests but we didn’t get any response . Managers are not available every time we ask for one! Some staff acts like an officers with customers!!! Could someone please put this pool back on track
Fantastic experience: Good place for workout, swimming, and ice staking. Friendly guards and staff
Fantastic experience: For how small the pool is it’s a good rec centre
Negative experience: Locker rooms are really tiny. Public swimming isn’t open until 1230. Pool is small. Baby pool is very tiny. When they turn on the waves. There very strong.
Fantastic experience: Nice place to relax and enjoy the activities available there.
Fantastic experience: Pool is perfect for young children
Fantastic experience: I saw a man set a garbage can on fire here
Positive experience: If compare with other surrey rec centres, Newton is the worst. From overall service to quality of facility.
Negative experience: Disappointing experience at Newton Wave Pool on May 26. While the facilities were fine, the presence of 4 young men swimming in their underwear (2 in Under Armor briefs) was inappropriate and uncomfortable for a family-friendly environment. Understand that underwear can feel like swim trunks, but this crossed a boundary. Hope the staff will address this in the future to maintain a welcoming atmosphere for all.
Fantastic experience: Appreciate this place soo much I've never found a place that I can come in the morning workout then have a steam or hot tub and then go work and eat then come after my dinner and work out again and steam I love this place only thing that is there is racism and discrimination in parts the new people think there smart by speaking in languages but we live in Canada so you should be mindful and know just cause sumone looks a certain way doesn't mean they don't know what your saying God Bless the stuff here thank you all
Negative experience: Very bad experience with Jelly Fish months to 24months babies swimming session. Will never recommend this place for swimming lessons especially for kids. First place the place was so crowded and not organised even after the class time started and our class started late because the pool was already occupied and they had to clear it. The water was not warm and cold for kids, which made almost all babies cry during the session. We and other few parents stopped and walked out of class inbetween. Neither the instructor or the team checked the water before letting the babies into the pool. We even asked if the instructor could check if they can make the water warm or change pool but they were so lethargic in handling it and said they need 24hrs to make it warm. With such experience we cancelled all our sessions with the center.
Negative experience: Made a one month pass, was not told about not being able to use the pool/sauna on certain days, I don’t use the pool only the sauna for 15-30 mins. Went to the change room after my work out which always takes 50 cents and does not give it back unlike other places but this is not a big deal. The shutter was closed but not locked if the pool is closed for men they should lock it, very easily openable. A life guard came running yelling at me to leave, saying it’s women’s swimming only. It’s not a big deal to me I would have just left but she started yelling at me instead saying how I could not be there. She acted as if the women in there had never seen a man before. If it’s women’s swim day only why not put a note in the men’s change room? And also mention this when people are making a member ship. I used to come here from the time I was a kid, sad to see they upgrading the facility and downgraded the staff. I saw the rest of the comments about how the life guards are inadequate at their jobs. Today I learned they are obnoxious as well. Will be choosing a different gym. I would give it 0 stars if I could but not possible.
Fantastic experience: Took my son to wave pool. Had fun.
Positive experience: A busy place with good customer service and care .
Negative experience: Very bad experience for swimming lessons: 1. No extra time is allowed after the lesson, kids are urged to leave the water--unlike other swimming pools where kids can play as long as they like after the class. 2. Only cold water for shower--kids were shivering; 3. The closet actually charges money!--unlike other recreational centres where you get your deposit back once you finish using the closet; 4. Asked for refund after one class, and was charged $5/kid handling fee. Try avoiding this place for swimming lessons!
Fantastic experience: If you’re looking for a place that offers a perfect blend of fun and fitness for the whole family, look no further than Newton Recreational Center. This facility is a treasure trove of activities that cater to all ages and interests. Swimming: The aquatic center is nothing short of fantastic, with crystal-clear pools that beckon swimmers of all skill levels. Whether it’s for lap swimming, a fun splash around, or swimming lessons, the pools are well-maintained and staffed by friendly, attentive lifeguards. Skating: Glide into fun at the ice rink! It’s an ideal spot for both beginners and seasoned skaters. The rink is spacious and well-kept, providing a safe and enjoyable skating experience. Plus, the public skating sessions are a hit with families and friends looking to create memories on the ice. Family Activities: Beyond swimming and skating, the center offers a variety of programs that encourage family bonding and community engagement. From fitness classes to special events, there’s always something new and exciting to participate in. The staff at Newton Recreational Center deserve a special mention for their warm hospitality and professionalism. They ensure that every visit is a delightful experience. In conclusion, Newton Recreational Center is a top-notch facility that promises a great time for everyone. It’s clean, affordable, and bursting with activities. A definite must-visit for anyone looking to stay active and have fun! Feel free to use this review as you see fit, and I hope it captures the essence of what makes Newton Recreational Center a fantastic choice for families and individuals alike. Enjoy your time there!
Positive experience: Closest recreation centre for me, however, don't like the fact that they are putting waves in the pool during the evenings. Reminded me of the time I spent on ships at sea rolling and pitching the whole day. Hope these people can come up with a better time table to create waves at the pool
Fantastic experience: The best place to have fun and calm ur mind… the slides are the best part. Otherwise hot tub and Sauna are my personal favourite.
Positive experience: I like coming here, the people are friendly and it is usually very clean which I enjoy. The pool is a bit small but overall its an enjoyable experience for anyone looking to have a good gym workout
Fantastic experience: Very fun, the waves were intense, hot tub and little tots pool, they have woman's and girls (boys under 5 allowed) swim on Wednesdays 7pm - 9pm makes me feel so confident and nice in my own skin. The vibes were great
Positive experience: It's a fun place to go to when you're bored it also has a hot tub totally recommended
Positive experience: Nice place for swimming lessons but it is not good for swimming other times as it is very small. Sometimes they have wave pool which is fun.
Negative experience: Very disappointed from this facility and instructors as well. Not planed property. Instructors do not demonstrate properly and pay attention to the kids. Every lesson we went there was a new instructor. Not enough and proper sitting areas for the parents to watch their kids. Very bad management.does not recommend this facility to any body for learning. Total waste of parents hard earned money and precious time.
Negative experience: Very bad experience every time we come here for the swimming lessons. Instructors are not well trained. There is no siting areas around the pool. The chairs and tables which are provided for the parents are too far off from the swimming areas , you can hardly see your kid doing the activities. Very badly planned and the management does not pay attention to make it better for the learning of the kids.
Fantastic experience: Nice place for all recreational facilities.
Positive experience: We always have a great time on every visit
Fantastic experience: Mostly second options for me the bus service however sometimes the service are not bit confused otherwise the driver are excellent.
Fantastic experience: It's great to see an indoor wave pool especially on the days where outdoor swimming isn't an option
Negative experience: Today 301 bus which was on 6:00 pm but not came still bad service i think it’s driver is late but everyone is losing their jobs like this
Negative experience: Not very clean, things get stolen from mens room like slippers and all.
Fantastic experience: Two slides that are open most of the time. The wave pool is great with good long sessions of varying wave intensity. They have a good play area for smaller children too. Nice big hot tub, and the center is conveniently positioned right next to the Newton bus exchange. Definitely recommend!
Fantastic experience: My daughter just love this pool like what do you want in a pool the best pool ever!!
Fantastic experience: Amazing place for body workout and training to keep you fit & healthy.
Positive experience: Great public facilities Attended for 4yr old 'Ballet lessons' Swimming pool, ice Rink, Playground. & more to discover.....
Fantastic experience: It‘s so exciting. It produces waves . It’s great and fresh. Attention!!️, it‘s dangerous. Don’t try to go to the deep water area if you can‘t swim.
Fantastic experience: Attend Gracie Dojo here and practice jiu-jitsu. Super friendly group of people, an amazing work out and you learn a lot of practical defense moves.
Fantastic experience: I took a beginning swimming course here. Great instructor. Thank you very much. I will recommend this place to friends and family
Fantastic experience: Friendly staff, great location, and all you need is there ❤️
Negative experience: Hi, Today - 09/28/2023, Me and my brother were harassed and racially discriminated at the Newton recreational centre (Surrey) by the facility supervisor named Ms EMILY of the pool department, she racially discrimated us and behaved rudely. Me, and my brother have been coming here for the past 6-months but have never encountered such a behaviour from any of the staff members. The supervisor told us to get out of the pool, although, I was wearing a proper swimwear. She told me and my brother to leave the pool- for which we complied, afterwards we decided to take a hot sauna steam and informed the lifeguard on duty. This supervisor approached us aggressively in the sauna, even though we were about to leave . In the sauna, she started talking inappropriately and harassed us by saying that "you people abrupt the environment" and "I want you guys to get out of here" she also threatened us to call the police to get us trespassed, which is unbeleivable!!! for a senior staff member to say that. I feel so ashamed that we were judged just because of our skin color and appearance. Please it's my very humble request to Newton Recreation Centre that i need justice and want the centre to take strict action against such employee, who has harassed us. We went to the front desk and made a complaint, and one of the staff member (whom we don't want to disclose name) told us that she has an intense behaviour. We will be updating all the information on here too - google reviews. We were told by the other staff member that we will be called for a meeting with the coordinator of the Newton Recreation Centre on Tuesday, October 3, 2023, . I am so concerned about other visible minorities, who come here with friends/family & and kids and how they are going to be treated. This is so shameful!!!!. We are waiting to discuss this matter with the appropriate higher authorities.
Fantastic experience: Had a great time with my kiddos. Just a bit dirty, pools need to mop throughout the day for gross stuff on the floors, bigger water shoe stand might help too
Fantastic experience: Very underrated pool. I have a surrey rec pass and this is probably one of my favorites. Not the best area but a good facilty and very quiet pool. If you go on a weekday during the week you have the place to yourself.
Fantastic experience: recommended the beautiful place and the very friendly staff delighted to visit this place
Positive experience: Great pool and very fun to swim there. The change rooms are the worst though, Family room only has one "open" shower and only one handicapped shower in the men's room that is always occupied.
Positive experience: Great place big gym area.great wave forbids and adults. Plus jacuzzi and a big steam room
Fantastic experience: What an awesome wave pool and slides
Fantastic experience: The dirtiest swimming pool I have seen in my life and the staff is not helpful
Positive experience: Nice swimming pool. In summer time a little bit uncon
Fantastic experience: Really nice place to have fun
Positive experience: The gym is pretty clean with ample equipments but the problem is the people who uses this gym. Some of the gym goers treats this gym as their personal gym and hog the equipments for hours. For example, you will never be able to use the Lat Pull because someone is using it even though they are on their phone just sitting on the equipment.
Fantastic experience: Always have fun in the pool and basketball court as well.
Fantastic experience: This recreation centre is fantastic, lovely and helpful staff. Well maintained.
Fantastic experience: They have a wave swimming pool with slides. What else do you want JK. This place is good , equipment are easily available swimming pool is not big compare to other rec centers but they have different setting with the swimming pool as mentioned above. Courts are not crowded and they have different martial arts classes as well. In all their yearly subscription is quite cheap for the facilities they are providing.
Positive experience: Lockers inside the change rooms must be free. If adds extra $1:75-$3:50 to your weekly budget!
Fantastic experience: Great place located in the newton surrey. Easy bus access. There's a lot of activities like gym ballroom swimming pool. My kids love it here. Kids summer pass is $49/- 1 day pass is $3.75 for kids. Enjoy the review. Thanks
Fantastic experience: Nice and clean ,not to busy for public swimming
Positive experience: Need better filters. Hair is always floating in water
Fantastic experience: Fun place to bring the family. My daughter really enjoyed..
Fantastic experience: Went there wtih my family tonuse their pool facilities. We had a great time. Our two boys ( 4 and 2) had so much fun. The water is warm for the kids compared to other pools which can be pretty cols. The wave pool was so much fun as well as the water slides. You have to be 7 to use the big slides but as an adult they are a lot of fun. The price is great as well. Highly recommend!
Positive experience: Family price is great, kinda gross swimming in people's hair, but what can u do. The new slides are a good touch
Fantastic experience: Nice Place to play Badminton. The staff is also friendly.
Fantastic experience: Friendly staff. Decent change rooms, decent equipment. I couldn't ask for more from a gym. Everyone is busy doing their own thing, the way a gym should be. For anyone who needs to know: the sauna is in the pool section at the back on the same side as the hot tub.
Fantastic experience: This place is oddly amazing. The slides are so smooth and stunning. They also have waves which is fantastic. They alternate 10 Minutes and 10. They have music which you can actually hear and hear your friends.
Fantastic experience: The newton recreation pool has a delightful ambiance and offers a pleasant atmosphere. Over time, gentle waves form in the pool, adding to its charm. It's a perfect spot for children to have a great time and enjoy themselves.
Fantastic experience: I love taking my kids here they have fun
Positive experience: This is a great gym, albeit perhaps lacking some machines however they could really improve it by keeping a staff member in the gym 24/7 just like the other ones such as cloverdale and grandview heights. -Constant problem of people throwing equipment whereever they feel like and leaving (such as dumbbells, barbell plates,etc) -Constant problem of people taking things and not putting it back where it belongs like you'll find barbell collars far away from the squat rack on some other machine, people that use barbell plates for exercises put them back in the completely wrong place. Not a tripping hazard but not where it should be either -Constant problem of people hogging the fixed barbells. I use 20-40lb fixed barbells for certain excercises and constantly i notice someone picks up a barbell and and stays in front of that rack while doing bicep curls or whatever and wont move so that other people can take a different -no one wipes equipments. Literally I have seen someone with really sweaty hands picking up a bunch of different dumbells/fixed barbells. the fix is keeping someone there or constantly having someone walk in and do a check. I have complained many times before writing a review and to my knowledge so have others but nothing really has changed
Fantastic experience: Good management. Clean courts. Good place to play badminton
Fantastic experience: Wow is this place a trip down memory lane for me. As a kid I was here often, and now my boys are here to enjoy the wave pool. The place obviously had a face lift but is still how I remember it. Really nice, clean and well run facility. The waves are awesome and l highly recommend visiting here.
Fantastic experience: My kids enjoyed the wave pool, water slides and water park.
Negative experience: It's often to see kids aged 15 and under in their open toes shoes in the weight room! Weight room usually gets crowded with high schoolers from 2:30pm-close.
Positive experience: It was somewhat dark in there. Need to repair some of the lighting. Otherwise not bad. The usual creeps were outside though.
Negative experience: They charge you 50cents non refundable to use there lockers and the showers are cold when get out of the pool. Go to the Guilford rec center it's night & day difference
Negative experience: I am so disappointed because i registered my child for level 3 but could clear level 2 I don't understand if my child couldn't clear a level why they can't give him same level again. Whenever I try to ask the staff about swim lessons they even don't do the efforts to check system if there's something available and say no to me. Bed experience
Negative experience: Nice for family but no swim lanes
Fantastic experience: Today was my first day learning swimming, I lost my balance in the water and had no idea what to do while drowning Jas and her teammate jumped in, and saved my life. I don’t think 5-stars, reviews, or any kind or number of feedbacks could justify what Jas, and team did for me, and my family (and my dog). Thank you so much. God bless you.
Negative experience: *I almost got killed !!!* On Feb 5th around 6:30pm as I opened main door to enter the building, an 8ft long metal cover weighing about 40 ponds with sharp edges fell from above the door centimeters away from me. Apparently it was the cover of the electrical panel that enables automatic opening. I was frozen for few seconds in absolute shock. Few guys sitting by the bench screamed and yelled 'you almost got killed man'. They were so right, one more step and I was dead!!! Staff on duty at reception witnessed the accident and no one even asked if I was ok. One short guy in staff outfit walked passed me to look at the fallen panel. He was only concerned about what fell rather then to check if anyone got hurt. Thankfully there were no kids or seniors entering or exiting, else it could have been surely fatal. 15 mnts later I went to reception to check on my lost water container, when a staff in turban asked for my name and number, just for records sake as he had seen what had happened. He said some trainees did a sloppy job on the panel that's why it fell. Wow...What an excuse for almost killing me!!! No ownership, no apologies no help. No one cared. I will report this to media and city of Surrey as well. But requesting all visitors to be extra careful while visiting this facility.
Positive experience: Too many players last week 3teams played and they' were playing 4on4. I prefer 5 on 5 and it's easier on goalie less shots coming my way I must have received 100 shots I was burn almost no brake in between games so try and fix it to two teams 5 on five. With brakes in between games for goalies. Thanks
Positive experience: I went swimming there and it was really fun!
Positive experience: Went in to try out their gym to see if it was worth getting the 1 year pass... and I gotta say it was not worth the 7$ drop in fee. It's nice and clean but has bare minimum
Positive experience: Great place for many activities like swimming ♂️ exercise etc
Positive experience: Staff were friendly enough and the poll wasn't crowded. So Monday morning is the time to go if you can! Facilities look older even with a face-lift but they're functional and as clean as you would expect a public pool to be. Only complain was the pool play structure didn't have the water turned on and neither the waves nor the slides were going either. It was still a fun experience but no staff could tell us anything about why they weren't operating and when these things would operate.
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