GoodLife Fitness Winnipeg Kenaston

Information about GoodLife Fitness Winnipeg Kenaston
Opening hours
- Monday: 6:00 AM – 11:00 PM
- Tuesday: 6:00 AM – 11:00 PM
- Wednesday: 6:00 AM – 11:00 PM
- Thursday: 6:00 AM – 11:00 PM
- Friday: 6:00 AM – 11:00 PM
- Saturday: 7:00 AM – 8:30 PM
- Sunday: 7:00 AM – 8:30 PM
GoodLife Fitness Winnipeg Kenaston: Opinions
Negative experience: Location is closed not opened.
Fantastic experience: I love going to this gym. Its my best part of the day plus the host is so nice. Harry is really nice person and he manage the gym really well. A nice person and a perfect employee anyone can have.
Thank you for the rating!
Fantastic experience: Positive: Communication , Professionalism , Quality I originally came in for a free work for this location, ended up leaving with a membership all thanks to Harry! He was so kind and helpful, he answered all my questions and made my experience 10x better than I expected. As for the gym, it was clean and well kept with wide selections of machines! So glad I moved gyms!
Fantastic experience: This location is super clean and the staff is always friendly! Whenever I have any concerns the staff has answers and makes me feel at home. Shoutout to Harry and Jeremy! These guys are amazing at their jobs. Keep up the good work everyone, this place is awesome!! :)
Thank you for the wonderful rating and review Tiana! We appreciate this!
Fantastic experience: I just signed up for Goodlife and the tour by Riley was great! My group of 3 ended up all getting memberships on the spot. I highly recommend this location to anyone who wants a friendly and encouraging environment. Harry helped us sign up and was amazing and super funny, time flied during the sign up process!
Thank you for the amazing rating and review Hannah!
Negative experience: The reason to get this gym is 24 hrs, so far we don’t need mask anymore why the gym become close ever earlier. Weekend is the most time we have beside work and close like 8:30pm! Doesn’t make any sense!
Thank you for your feedback and review Adam. While we don't have a definitive date for when the club will extend its hours of operations, we can confirm we will update members by email and through updated club signage once we have any further information to share. Thank you again Adam.
Fantastic experience: Fantastic place to workout always clean and the prices are great!. I had issues with my membership and Katie was there to fix it without hesitation!
Thank you for sharing Shannon! We appreciate this feedback!
Fantastic experience: Harry is the best employee at the Kenaston location. He always greets and recognizes me. 10/10 service every time
Thank you for the wonderful rating Randi!
Fantastic experience: Neat wnd tiny location for motivated Place to keep your body fit. HARKIRAT always gave big happy smile whenever we come to gym
Thank you for sharing your 5 star rating! We appreciate this!
Fantastic experience: This is probably the best place in winnipeg for a workout. Harry is a real good guy and very friendly. ✌100 out of a 10 guy
Thank you Harman for the awesome rating and feedback!
Fantastic experience: A real good place for a workout with good environment. Harry is great at customer service. Overall best environment a gym could have.
Thank you for sharing this amazing rating!
Fantastic experience: The crew here is amazing! Katie went above and beyond to ensure my first couple visits here were fantastic!!
Hi Samantha! Thank you so much for your 5 Star Review! We're so happy to hear that you are enjoying your experience at this location.
Fantastic experience: Great location with helpful staff. Especially Katie, she was very welcoming and provided excellent customer service.
Thank you for your 5 Star Review, Jasika! We appreciate your kind words about our Staff! ❤️
Fantastic experience: Excellent gym, friendly staff and mr. Harry helped me alot.
Thank you for the 5 star rating Ajay!
Fantastic experience: Waking up early to go to the gym is not an easy task, but knowing that you are going to a place with a very nice infrastructure/equipments it helps, but if you really want to know why this place deserves a 5 start review it is because of its employees. Having people like Luca, Jeremy, Katie and Dana in the morning crew it is plus. Rest assured that they will receive you with a big smile and a positive attitude that will help you to push harder. These people makes this gym to go beyond a regular gym. I'm really happy about it and I think you(reader) should give it a try. I'm pretty you will not regret.
Fantastic experience: Out of all the GoodLife's and other gyms I have been to, this is by far the best out of them all. I think one of the main reason’s I go to this location is for the atmosphere and the amazing, friendly, and motivating morning crew. Luca, Jeremy, Katie, and Dana will always greet you with a big smile, a positive attitude and will motivate you to push hard that day when you would rather be in bed counting sheep then working out.
Thank you for your amazing and kind 5 star review Brandyn! We're happy to hear about the great work the team does to help make your visits more enjoyable!
Fantastic experience: It is an amazing experience where the equipment is well placed and the customer service is even better, where the workers are asking how your workout is going and how your day has been. I have gone there so often my favorite employee, Dana has become one of the people that always puts a smile on my face when I walk in. 10/10, get into Goodlife it will change your life
Thank you for this amazing rating and review! We appreciate your continued support!
Fantastic experience: I absolutely love coming to this location of GoodLife. One of the best and my personal favourite. It’s always clean and organized. The staff is absolutely brilliant. Especially Harry he is one the best ones there always motivating others in the gym he is great making sure gym is absolutely clean. I always seen working hard. All other staff are also amazing there it’s great groups of people. I have made so many friends in this location. It feels like home here.
Thank you for your 5 star review Dawinder! We're excited to hear our club is your preferred location! We appreciate the special shout out for Harry and we hope you have a great workout on your next visit!
Fantastic experience: Positive: Professionalism Of all the Goodlife's I've been to, Kenaston is by far the most pleasant. Always friendly and helpful staff. Especially Harry, always goes out of his way to make you feel welcome.
Fantastic experience: This location is the bomb! if you are looking for a place to work out look no further! also shoutout to Harry at the front desk for always being a friendly and smiling face!!!
Hi Pooja! Thank you so much for your review and your kinds words!
Fantastic experience: Very nice gym, employees do a great job of making members feel at home! Especially Harry!
Thank you for the amazing 5 star review Ivan! We're happy to hear you're enjoying your time at the club and all the great work the associates and Harry have done to make you enjoy your workouts!
Fantastic experience: Great gym...very clean with friendly and helpful staff particularly Katie who welcomes the early crowd at 6am with a smile and a 'have a great workout'.
Thank you for the great 5 star review Simon! We appreciate the kind words about Katie and we can't wait to welcome you back for another amazing workout soon ☺️
Fantastic experience: Always a great experience at this location.The staff are super awesome and make you feel so welcome. Never had a problem here. Harry by far always goes above and beyond to make sure you have a great experience!! Keep up the great work!!
Thank you for the 5 star review Justin! We're proud of the great work our associates do and we appreciate the kind words about Harry! We hope to see you soon
Fantastic experience: Been here for a long time now, Harry and Matthew great persons. good customer service.
Thank you for this amazing rating Rafid!
Fantastic experience: Amazing gym, love this location. Love going right after my work and seeing all the people there. Everyone is absolutely amazing. Their front desk staff is the best to be honest they always make my day. You guys gotta go there and meet them. Harry is my favourite he always makes me happy after a crazy day at work. Absolutely highly recommended. Go try it now.
Thank you for this amazing rating and review Rahat! We appreciate your support!
Fantastic experience: Staff is very encouraging and professional specially harry. Great gym to go
Thank you for the recognition and support!
Fantastic experience: Wonderful experience and very nice staff especially Harry. Would recommend it definitely
Thank you for sharing this amazing rating and feedback Nav!
Fantastic experience: Great Location, Well organized equipments. Would Recommend. Harry helped me alot to improving everything. Great staff
Thank you for your 5 star review! We appreciate the kind words about our staff and we're happy to hear about the great work Harry has done with you ☺️
Fantastic experience: Great gym! Always clean and the staff there are so funny and amazing! I love coming in at the end of my day and seeing Harry, Dana or Katie! They always make my day and are absolutely a pleasure to deal with and to chat with! Definitely recommend going this this location! Xoxo #harry is best
Thank you for sharing this wonderful feedback Lanvy! It means the world to us!
Fantastic experience: Going to this location since last 3 years(since I have GoodLife Fitness membership). *Great management team - really good in communication and follow-ups. *Without hesitation,I would like to mention one name in specific - "HARRY"- he always go above and beyond to assist members very professionally in any possible way he can. Employees with similar positive attitude definitely make workplaces more rewarding and enjoyable for its customer. Keep up good work management & Harry!!
Thank you for this wonderful rating and review Vinitjit! We would not be here without your support!
Fantastic experience: I have been going to this gym for almost 2 years! The staff is wonderful, very kind and friendly; Harry always greets me when I come in . The gym itself is clean. Recently I acquired about a personal trainer and I was assigned to Vivian... let me tell you, if you want someone to push you hard and "die at the gym" she is your go to! She's pretty amazing and every session I have with her I'm wobbling down the stairs and covered in sweat.
Hi Alice! Thank you so much for your Review. We're so happy to hear that you're enjoying your training sessions with Vivian. Keep up the great work!
Fantastic experience: Looking for gyms in the area and Alyssa gave me honest help for the best options available to me, definitely appreciate the assistance she gave me!
Fantastic experience: This location is amazing!! 10/10 would recommend. Harry is a great guy, friendly and a hard worker!
That's great to hear! Thank you so much for your Review!
Fantastic experience: Great place! Great environment and staff is also excellent especially Harry!
Thank you for the awesome rating and shout out to Harry! We appreciate your support!
Fantastic experience: The front desk staff, instructors, and everyone in-between are amazing! Personable, friendly, and so welcoming every time. I have been a member here for about six years now and have been accommodating with holds and inquiries over the years. With covid now, they are taking extra precautions to help everyone feel safe and comfortable. It is so appreciated!
Fantastic experience: Everything about the Gym is so good. Staff are well organized, and friendly. Worth the membership
Thank you for the amazing review and the 5 stars Khalid! We're glad to hear you're enjoying your time at the club and all the great work the staff do to help make it happen! ❤️
Fantastic experience: One of the better Goodlife locations I've been to (and I've been to quite a few over the years across Canada). Staff is awesome, and I always feel really comfortable. No deadlift platforms, and it's a bit small/tight, but overall my favorite place in Winnipeg to work out. Handled the covid restrictions well, and they are always friendly and fair.
Hey Noelle! We also wanted to share that the club now has a lifting platform at the end of the turf zone (installed last week). Please ask an associate upon your next workout to show you!
Fantastic experience: This goodlife is the one you can always count on. I have been going here for a long time and the staff especially Harry are always friendly. Come see this one if you're looking for a serious workout and no fooling around. The people here and the atmosphere can't be beat.
Thank you for this amazing rating and review Henson! We appreciate this and your continued support!
Fantastic experience: With all the new rules/ regulations its very hard to want to come to the gym. the staff at this Kenaston location make it very inviting, so friendly and nice. very clean. girl at front desk tonight was so helpful and very friendly. thank you for your help.
Thank you for the great review Raul! We understand that it may be difficult to use the gym at this time, but we're always happy to hear our associates are able to make your experience better! ❤️
Fantastic experience: clean n tidy workout environment , quality and classy equipment, friendly staff with smiley faces all the time, positive environment and offer so many different ways to stay active. Me n my buddy comes 5 times a week, being welcomed by HARRY almost every time with big smile on his face, we really appreciate the goodlife the way they trained their staff.
Thank you for this amazing review Simranjit! Your contiunued support means the world to us!
Fantastic experience: I started off my experience with a tour of the facility, and right from the get go I was blown AWAY. I was greeted by Brock and I must say he was BRILLIANT! I could tell by his speaking style that he was very passionate about fitness and health. He showed me the facility and all the excellent equipment and services that they offer. I originally was a bit wary about how the "Gym Life" would work during this COVID-19 pandemic, but he took me through all the safety practices that GoodLife has put in place and put my worries to rest.
Hi Adrien! Thank you for sharing your Review! We're so happy to hear about your experience at this location. Thank you being a Member and sticking through this with us!
Fantastic experience: Very friendly staff, great motivating environment! Feels like home whenever I visit! I look forward to seeing everybody every time I go! Great equipment and overall space!
Thank you for his wonderful review and rating Mehak! We appreciate your support!
Fantastic experience: Great place to workout! Plus great customer experience to match their fantastic customer service! Why wait for tomorrow, go get a membership today!!
Hi Mike! Thank you for sharing your Review. We appreciate the kind words.
Fantastic experience: Went into this gym with interest of getting a personal trainer. I was highly unmotivated and unsure about the gym environment with limited experience. The fitness advisors brought me through an extensive and thorough evaluation of what I wanted out of the gym, and what goals I am hoping to achieve. They are thorough enough that they can help me pinpoint realistic health goals while not prying into personal information. Very respecful. I had Aaron Fung as my personal trainer, and without exaggeration, I can say that he has changed my life. He not only gave me many tips on tracking my workouts and my progress, but he also gave me many helpful suggestions on everything I do outside of the gym concerning my lifestyle, such as my daily physicals activity, my eating habits, water intake, and everything else you can think of that will make you both physically better! When tracking my progress, he offers easy to understand charts to visually see my progress, as well as giving encouragement if I don't necessarily see progress instantly. I highly recommend GoodLife to turn your physical health around!
Fantastic experience: Positive: Communication , Professionalism , Quality I moved to Winnipeg half years ago. Kenaston Goodlife becomes my favourite gym to go. It is a little small in size, but having every equipment I need. I also like the staff Harry at night shift, he is very nice and could memorize members name.
Fantastic experience: 10/10 best gym in Winnipeg. They've got all the necessary equipment for whatever your goal is, and on top of that, it's constantly cleaned and organized. They've also got amazing associates that are both friendly and responsible, keeping the vibes positive and COVID tests negative.
Thank you Mengjie for the incredible review! We're always happy to hear we're helping members with their goals and we hope you continue to have a great experience at the club ☺️
Fantastic experience: Great 24hr gym. Worth it for $24/biweekly corporate rate I pay. Pay for the whole year upfront and it's $22/biweekly including towel service. They include the red Good Life bag for free when you sign up, also a water bottle or book. Tons of classes for free including Yoga. Great deal for a great facility can't wait for the new flagship one on Waverly to open up.
Negative experience: they are so unprofessional, and never refund my money. the worst gym ever. Don't go there!!!!!!!!!!!!!!!!!
Hey there, we are sorry to hear about your experience. If you would like additional assistance, please call 1-800-387-2524 or email [email protected]
Fantastic experience: My experience with goodlife is been Awesome! I train here about 4-5 times a week and find the consistent positive trainers and Staff (especially HARRy) and awesome music create a perfect workout environment. I love that they provide parking validation, appointments for workout timings, water and most importantly they smiled every time i come to gym. It’s a hard workout with happy people! And I am seeing results for sure.
Thank you for the amazing review Manthan! We'll be sure to pass your praise along to the club and we hope you continue to have a great experience at the club! ❤️
Fantastic experience: This is the best and safest gym in the city, been to other big gyms around the city but this one so far is the best one. The entire staff welcomes you with great attitude. Moreover even all the people who go there are wonderful. Since covid they have been extra cautious and have been going above and beyond to help everyone out. Shout out to the entire team of GoodLife Kenaston.
Fantastic experience: If you are looking for a fitness centre, where you are treated like a King by the staff, and super friendly members, Goodlife at Kenaston will not only beat it, but raise the bar super high. I have tried other centers in the city and in other provinces, but I have been coming back to Goodlife for last 7 years. Moving to Winnipeg from Calgary was a huge change, however, Goodlife made it easy and warm welcome. Adam was the first person I met here, hooked me up with a pretty good deal, including membership and personal training. My personal trainer, Aaron, is the EXPERT in personal training. Not only did he offer 24X7 help, worked on my form, but tailored exercises to my need. In the morning, you will be greeted by a superb smile by Jeremy, and by Harry in the evenings. Apart from that, there are other staff members in the gym, which are literally there for you. Dear Goodlife, this is my post for the appreciation for the services I have received. I cannot believe how many people are going to signup for the club, which will make it difficult for us to book a workout.
Thank you for this awesome review Abhimanyu! We will absolutely share this feedback with the club!
Fantastic experience: I could go to the Goodlife that's two minutes away, but I choose to go out of the way just to hit up this one instead. The staff at other locations are good, but this group is absolutely amazing. You can't really see it because of the mask, but they always make me smile. Gotta shout out my man Harry as he is a 5-star guy. The place is as clean as can be and I'm always satisfied with every visit. I'm always looking forward to my next visit.
Fantastic experience: I love the gym here solely because of the staff that works there. They are so helpful and encouraging, especially Harry, Jeremy and Alyssa. Harry is probably the kindest person I have ever met, he is so helpful, makes sure I have my form correct and loves to joke around. Jeremy is awesome. There's no better word to describe him. Alyssa is so full of energy and is absolutely hilarious. She will WHIP you into shape. Definitely a great location and great atmosphere overall.
Fantastic experience: Amazing atmosphere, no judgment at all like many other gyms. Always clean and follow the Covid restrictions to keep everyone safe. Great service from the staff shout out to Harry he's always friendly and changes your mood even if you are having a bad day, and let me tell you he memorized my name from the SECOND day!! Highly recommended.
Thank you for this AMAZING rating and review Homam! We would not be here without the support of our members and this feedback means the world to us!
Fantastic experience: Decided to update my review from 3 years ago. Current morning staff is absolutely the best. The club is clean and they do work hard to go over all the latest strict cleaning protocols. I've been in a number of clubs and chains in the city and that is my favorite one for sure
Thank you for the amazing update and 5 star review. We appreciate your continued support through the years, and we look forward to what the future has to bring for you!
Fantastic experience: This is definitely the best location of good life I have been to! I have the membership where I can go to any location but this one has by far the best staff and cleanest facility. Previously had a membership at planet fitness but that gym does not compare to GoodLife. GoodLife has an amazing variety of equipment and extremely friendly staff! Love it here!
Thank you for this amazing review Avery! Your continued support means the world to us!
Fantastic experience: I love the staff that work here they are always helpful and friendly especially harry.
Thank you for the wonderful rating and review!
Fantastic experience: I could go to the Goodlife that's two minutes away, but I choose to go out of the way just to hit up this one instead. The staff at other locations are good, but this group is absolutely amazing. You can't really see it because of the mask, but they always make me smile. Gotta shout out my man Harry as he is a 5-star guy. The place is as clean as can be and I'm always satisfied with every visit. I'm always looking forward to my next visit.
Thank you so much for this wonderful review and rating Michael. We would not be here would the support of members like yourself!
Fantastic experience: Nice gym! Clean and variety of equipmet!
Thank you for this awesome review and rating!
Fantastic experience: I moved to Winnipeg half years ago. Kenaston Goodlife becomes my favourite gym to go. It is a little small in size, but having every equipment I need. I also like the staff Harry at night shift, he is very nice and could memorize members name.
Thank you so much for the amazing 5 star review! We appreciate your continued support!
Fantastic experience: I love the gym here solely because of the staff that works there. They are so helpful and encouraging, especially Harry, Jeremy and Alyssa. Harry is probably the kindest person I have ever met, he is so helpful, makes sure I have my form correct and loves to joke around. Jeremy is awesome. There's no better word to describe him. Alyssa is so full of energy and is absolutely hilarious. She will WHIP you into shape. Definitely a great location and great atmosphere overall.
Thank you for this wonderful review Jasneet! We would not be here without your support!
Fantastic experience: Best people Around helping all the time one of the best gym around the city best precautions during COVID phase and always someone working on sanitation and all best services all the time
Thank you for your 5 star review Arun! We would not be here without your support!
Positive experience: I just started at GoodLife in July, so I'm coming in at a strange time with everything going on right now. My experience has been very good so far, though! I'm very impressed with the cleanliness and how GoodLife is managing all the requirements around capacity, cleanliness, and physical spacing. I've been going to both Kenaston and Grant Park and it's been great. The staff comes in right after each class and cleans everything. The front desk staff are very friendly and helpful. All of the instructors have been excellent, but I want to single out Stephen, who I had for a Ride class and a BodyAttack class. He was a great instructor and kept me motivated through the whole thing! Angela and Joanna (who I've had at Grant Park) are also postive, energetic instructors who make classes fun. I have had a great experience overall and have really enjoyed GoodLife so far. But there is one problem: Some classes seem to be impossible to book. I have heard others talking about this, too. This is not specific to this location. After the first BodyAttack class that I attended, I haven't been able to book either BodyAttack or BodyCombat (I haven't been able to book one of these at all yet). As I understand it, class bookings are available one week before the class, starting at midnight. I tried once at 6:00am the first morning booking was available and the class was already full. Last night I happened to wake up at 1:30am and tried to book a class that had become available for booking at midnight. It was already full. I emailed the manager last week and asked if additional classes were going to be scheduled, and he said that due to restrictions no more classes will be added right now. That's understandable under the circumstances, but is there any way to make it easier for people to book these classes? Maybe a waiting list for full classes so that if there are cancellations, others who are waiting automatically get added? Penalties for cancelling bookings on specific classes that are extremely popular? The second really only makes sense if there are people booking the classes as soon as they're available and holding the spot until they decide if they want it or not. Maybe that's not what's happening? Again, my experience so far has been very good other than this booking issue. Keep up the great work!
Fantastic experience: The assistant manager was super helpful and thoroughly explained all my options for my membership. She even re-explained the stuff that I didn’t understand. She was super nice, patient and really seemed to care about what works for me.
Fantastic experience: Love this gym, has all the amenities, treadmills all over the place, lots of free weights. Side note is that they are closing this gym and it's moving off of Bishop (north side) excited to see the new gym!
Fantastic experience: RPM rocks
Negative experience: I like going to this gym because its on my way to work, but lately staff from the front desk specially the blonde young girl has an attitude. I have a towel service and every time i ask her she looks like she mad. So now i just try going to grant park seems like the staff there are friendly and nice unlike in kenaston. I hope when they move to bishop they will change the front desk ladies.
Hi John. We are sorry to hear this! It is very important to us that we provide a friendly and welcoming atmosphere. We will share your feedback with the Management Team.
Fantastic experience: I like Goodlife Kenaston. It has everything I need. It's very clean. The staff are nice. Some small things have begun to slide a little but that's to be expected with the new facility just over the horizon.
Fantastic experience: Great place to workout and nice view outside with every facility in
Fantastic experience: Great Place, gets packed fast but that is because it is a good location. People are friendly, nobody I saw leaves their machine without cleaning it and the Customer Service is pretty nice and helpful. Especially when I forgot once my lock and the nice lady let me leave my bag in the counter area with her watching it while I worked out. Very nice!
Negative experience: One year contact, after one year, wanna cancel, charge you extra one times. They said give them two weeks to do cancel process but you still pay the bill for the two weeks. Go other fitness, even don’t have much branch, but don’t fool you.
Hi Benjamin. We do ask for 30 days notice for cancellations. If you are cancelling it is likely that you would have one more withdrawal.
Fantastic experience: This location is extremely nice, clean, organized. Staff seem very friendly as well.
Fantastic experience: Zumba is my favorite
Positive experience: Very busy even in the early am. Gym is clean and amenities work. However, for the amount of money I'm paying, I long for a little more
Negative experience: When I signed up I told them that I didn’t want a year membership because I was going to have a c-section and would have to stop going for a few months. They made me understand that I would only have to pay cancelation fees if I had personal training. I told them that there were a lot of complaints about cancelation fees in the reviews. They said to not believe the reviews. Today I canceled and had to pay a cancelation fee. Don’t trust the sales person there. They will say anything to sign you up. I have explained my situation to the costumer service and in person, nothing was done.
Hi Fernanda. We do offer 12 Month commitment and No commitment options. If you selected a 12 Month commitment membership, a buyout would be required in order to cancel.
Fantastic experience: I’ve been going to this gym for almost 4 years and love having such a nice place to go to for my early morning work outs!
Fantastic experience: 让人很舒服的一个健身房
Positive experience: Good equipment and friendly staff
Positive experience: Great gym, lots of different machines and weights.
Positive experience: Very average gym. They have anything you could need but very small. I much prefer Grant Park's Goodlife (except its not 24/7) because they're nice and open there. However, this is close to my house and can't really complain too too much about it.
Negative experience: Can you guys fix the stair machines at some point this year? It's been months and half of them are always under maintenance..
Hey Sean, we will look into this! Thanks for your patience!
Positive experience: Our gym now for about 7 years. It conveniently has everything that we need and staff are friendly and helpful.
Fantastic experience: Friendly, tons of classes, no pressure atmosphere
Positive experience: Main weight training area is a bit cramped for my taste. But overall a fine establishment
Negative experience: terrible. At very first, I told them I need to like suspend account sometimes, as I need to leave the city and travel around or work. And they said they can suspend my account at low anytime. But, when I actually went to the front desk they refused to do the suspension, because my account is less than a year but they never told me this restriction. So, I have paid like $700 before I can cancel my account and I actually barely used gym. FXXKING worst service!!!!!!! Liar!!!!!!
Hi Zhiyu, Thank you for your feedback. if you would like to email [email protected] we can clarify any concerns you have regarding your freeze options.
Fantastic experience: Proudly a member for over 7yrs
Negative experience: Thugs. Twice cheated on contracts. Will tell you any lie to make you sign. And then they will deny everything. Fines for cancellation are absurd. Avoid!
Hi Michael, Our contracts clearly outline the terms and conditions of your agreement. Our intention is never to make our members feel cheated or lied to. If you have any concerns related to your agreement, please reach out to the Manager of the club and they would be happy to help. Thanks!
Positive experience: I enjoy this location because it's smaller and seems less busy. Usually here later at night. After 10pm. Staff is super friendly and place is always clean. Wish they had a bigger mirror in the tanning room but definitely not a big deal.
Positive experience: Good place for a workout. Limited space
Positive experience: Nice location.
Negative experience: When I first set up for the membership services, I was not told that I cannot cancel the service within the first year. I first called to pause my service when I had a vacation and the agent told me I could hold my service but I cannot cancel it now. Today I called to hold my service again and agent told me I could pay $99 for the early cancellation fee to cancel it earlier. And also if I keep the membership the period extend to June next year since I have 5 months to hold my service. I know I am just one of your millions of customers and you probably don’t care much, but I still think this is very unacceptable. I have the right to know EVERY policy rule up front when I tried to sign up for membership and the sales should not try to hide any disadvantage of the policy just for the commission.
Hi Chao, it does appear you have spoken to our Member Experience team and they have reviewed details with you. We hope you decide to join again in the future and we are always happy to answer any questions you have.
Fantastic experience: Nice. Easy to stay focused on workout here.
Positive experience: Overall good experience... go early or late because it gets packed so quickly. Friendly staff and overall everyone is respectful. Love the GoodLife membership because you can go to any location which works well for me. Also the massage chairs are alright
Positive experience: Bad location traffic is a nightmare. Gym is good love the towel service, machines are usually available. Showers smell like urine though.
Hi Kim! We're sorry to hear that the traffic in the area of this location is difficult. We are also concerned about your last comment. We will have the shower area looked at right away.
Positive experience: Very nice layout however equipment is in need of upgrading. Weights and machines seem alot older and worn out than other goodlife locations. Atmosphere is not as good as other locations due to the older looking equipment and and it feels a bit more cramped with the lower ceilings, not giving a nice open feel to the gym. Lots of good cardio equipment. Good selection of machines and free weights but the overall feel is not as good as other locations.
Positive experience: Great place to get the best work out just a little bit pricy.
Positive experience: they said I'm not allowed to eat anything other than beets and potatoes because I need to lose weight.
Hi Parker. Thanks for the feedback! Since we do not offer advise on nutrition, we recommend you receive this kind of information from a certified Nutritionist! Hope you have a great workout!
Fantastic experience: My fav place to relax & get fit
Positive experience: Love it.
Fantastic experience: A great place to go to after a long day on the office or right first thing in the morning. With everything from group fitness training, to dozens of cardio machines, to a mix zone, to all sorts of machines to help you workout whatever part of your body you want to workout. Not to mention they offer towel service, fantastic washrooms, showers and beautiful and sleek lockers, this place tops all competitors. Make sure to take a look at their website for full info on their schedules for group fitness since the order and sessions offered change depending on the day of the week. This facility also offers 24-hour service except on holidays so that's always a plus. The personal trainers that work there are also super friendly and are dedicated to helping you reach your fitness goals. All in all, the prices for the membership are quite affordable for the amount of services you are receiving.
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