Riverside Family Fitness

Information about Riverside Family Fitness
Opening hours
- Monday: 5:00 AM – 11:00 PM
- Tuesday: 5:00 AM – 11:00 PM
- Wednesday: 5:00 AM – 11:00 PM
- Thursday: 5:00 AM – 11:00 PM
- Friday: 5:00 AM – 10:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
Our comment from FitFit Canada about Riverside Family Fitness:
Riverside Family Fitness, located in Windsor, Canada, is a premier fitness center known for its welcoming atmosphere and community-oriented approach. Many members appreciate the 'family feel' of the gym, describing the staff and fellow gym-goers as friendly, supportive, and genuinely caring. With top-of-the-line equipment from brands such as Atlantis, Hammer Strength, and Panatta, the facility caters to both beginners and experienced lifters alike. Members also highlight the cleanliness of the center, noting that it's always well-maintained.
Some of the standout features of Riverside Family Fitness include:
- Excellent childcare services, making it convenient for families.
- A diverse range of fitness equipment and classes, including cardio machines, strength training zones, and a heated pool.
- A variety of amenities such as a sauna, steam room, and access to personal trainers.
- A commitment to ongoing improvements and updates to facilities.
While the majority of feedback is overwhelmingly positive, a few users have expressed concerns regarding the pool facilities, indicating that the description may have been misleading for those seeking a larger swimming space. Nevertheless, most reviews emphasize the fantastic community spirit and supportive environment, making Riverside Family Fitness a highly recommended choice for anyone looking to improve their fitness journey.
Riverside Family Fitness: Opinions
Fantastic experience: Awesome gym. Really like the family feel. Very friendly staff. Everyone is willing to help. The childcare is absolutely amazing , kids never want to leave.
Fantastic experience: Best gym in town I've been a member for 5 years and plan to never leave, it's always clean and always friendly staff and even the members are nice and non judgmental.
Fantastic experience: I've been coming to this gym for about 4 months and can confidently say that this gym is definitely the best I've been to in the Windsor area. The staff are friendly and welcoming, the members are friendly, and the environment is very welcoming and encouraging. On top of the environment, the equipment speaks for itself. The handpicked Atlantis, Hammer Strength, and Panatta machines create an overall enhanced experience for beginner or experienced lifters alike. Another huge plus is that the dumbbells go up to 140lbs. Overall I would strongly recommend this gym to anyone who is looking for a great facility and overall experience.
Fantastic experience: This place is amazing
Fantastic experience: Riverside Family Fitness is at the top of my list for fitness facilities in Windsor. The gym carries a wide variety of Atlantis & Panatta pieces, as well as a full section dedicated for cardio equipment. Riverside also offers amenities such as pool, sauna and steam room access for no extra cost which is a huge bonus. The entire facility is extremely clean and well maintained- improvements and updates always being made. On top of it all, Riverside has the best community and staff that make you feel like family everytime you come in. Easily my favourite gym in the Windsor-Essex area.
Fantastic experience: I've had an excellent experience at this gym! The facility is always clean and well-maintained, with a great range of equipment. The owners are incredibly nice and genuinely care about their members. Highly recommend this gym to anyone looking for a friendly and supportive environment!
Fantastic experience: This is hands down one of the best gyms in Windsor! The facilities have recently been refurbished and they are always adding new equipment. The owners and staff are all wonderful and make you feel welcome as soon as you walk in. Not only that but the members are great as well, lovely atmosphere!
Negative experience: Be careful - the place does not have a pool. They have a wading pool behind the desk that they act like is a swimming pool. It is not even 4 feet deep. I signed a contract specifically asking about swimming and stating I only wanted to swim. I was pretty bummed out to see the pool floor is coming apart in one area, not even 3 people can swim at 1 time, there is no deep end etc So I asked to cancel. I don't have the full cancellation fee upfront and have asked to pay in installments and they are refusing. A place that refuses to let you cancel after duping you into believing they have an actual pool is beyond disappointing.
Fantastic experience: Very nice looking gym, lots of new equipment
Fantastic experience: Amazing Place !!
Fantastic experience: Great gym top of the line equipment end facilities and the best trainers in the City
Fantastic experience: Top notch facilities, very warm inviting environment and a pleasure to train at. I would 1000% recommend Riverside Family Fitness!!
Fantastic experience: The staff is amazing! Always very helpful and kind. The training staff is knowledgeable and highly qualified. The owners are in the gym regularly, are ready to answer any and all questions and have created a comfortable atmosphere for anyone to workout in. Highly recommend this gym no matter what your fitness goal is!
Fantastic experience: Riverside Family Fitness hands down best gym in Windsor ON. They have top of the line fitness equipment, amazing staff and some of the best personal trainers in the city. These guys walk the talk. I highly recommend this place!
Fantastic experience: The best gym that you can ever find in Windsor with the nice environment and the owner is one of the kindest person I can ever meet in Windsor
Fantastic experience: Since I have been committed and following the guidance of the riverside team I have lowered my cholesterol and have lost 22 pounds. Feeling great in this new lifestyle.
Fantastic experience: Great gym! Tonnes of up grades, new equipment. Friendly/helpful staff. The owner does training. I became a National Champion with his coaching!
Fantastic experience: Riverside Family Fitness has been my home gym for over 20 years and all I can say is that Joey and his team had made this place into a 5 Star gym. Very friendly staff, and all members as well. Feels like working out with friends. Not to mention that they’ve upgraded the place so much with new equipment, paint & amenities. Very much recommended!
Fantastic experience: Riverside fitness has changed my life. They made a program for me that has helped me get my heath back on track. Thank you Riverside Fitness.
Fantastic experience: A very welcoming gym! Rebecca at the front was amazing and answered any questions I had! Joey the trainer is very helpful and knows what he is talking about!
Fantastic experience: Nice and clean good machines, not a zoo, good coaches and people.
Fantastic experience: Fantastic fitness centre with state of art machines and plenty of them. Their programs provide many different wants in the trainee’s needs. They have excellent amenities including a pool. Would recommend anyone to try them before committing to others.
Fantastic experience: Amazing gym & owner that really care about their customers.
Fantastic experience: Such a Great gym! The employees are really nice and the gyms always clean!! No complaints! One of my favourite gyms in Windsor
Fantastic experience: Excellent Gym, they just did a remodel and brought tons of new equipment. The owner Joey is a great guy & trainer
Fantastic experience: Excellent gym and staff
Fantastic experience: Love this gym! Been coming here for many years, the men’s locker room is always spotless, the equipment is in tip top shape and I absolutely love the pool!!
Fantastic experience: Amazing gym, awesome staff!!
Fantastic experience: Great for an easy workout, they have everything for weights and cardio plus a pool and sauna
Fantastic experience: Riverside Family Fitness is the best gym in the city. Very family friendly environment but also a great atmosphere to lock in and get a great workout. The staff are very warm and the owner is very personable. Everyone plays a big part in why this is the only gym I have worked out at since moving to Windsor 3 years ago. P.S. Kyla makes the best protein shakes
Fantastic experience: Riverside Family fitness is a great gym! It has everything you need, a friendly staff, a nice, clean pool, clean facilities, and an optional charge for daycare for kids! I’ve loved my time here so far, and can’t see myself going to any other gym as long as I live anywhere near this one.
Fantastic experience: Great staff!
Fantastic experience: Great gym, great staff. Lots of regulars and very friendly. Good help if you need it
Fantastic experience: Incredible facility with amazing variety of equipment! Staff are always approachable and friendly!
Fantastic experience: Front desk staff is the nicest in the city
Fantastic experience: Great family environment, the members and the staff are amazing. The childcare is a great feature that no other gyms have. I recommend this gym to everyone
Fantastic experience: Best gym in the city, the staff is very personable and the members are very kind. I recommend this gym to everyone!!
Fantastic experience: One of my favourite gyms. Very clean. Amazing staff. Great equipment.
Fantastic experience: Great facility, very clean. Joey Flores and staff very knowledgeable and friendly, a great family fitness center. Highly recommend this gym for your fitness needs!
Fantastic experience: Such an awesome gym. From the pool, to the classes, the steam rooms and the equipment everything is top notch. You can tell the owners love what they do and are constantly reinvesting in the facility.
Fantastic experience: Great place to work out, quality equipment. Staff are friendly and helpful - manager is personality +, really helps make the place what it is.
Fantastic experience: Rebecca at the front desk along with all of the staff here at riverside family fitness are above and beyond helpful and thoughtful. The equipment and amenities are always clean, couldn't say enough about this gym.
Fantastic experience: Best gym I’ve experienced in Windsor. Awesome family atmosphere, and very clean.
Fantastic experience: Great place to lift. Amazing
Fantastic experience: Great gym. Friendly staff. Clean. And awesome protein shakes!!
Fantastic experience: Great local gym
Fantastic experience: Best gym in the city. Staff and members are great
Fantastic experience: Staff are awesome, owners are awesome, equipment is awesome, sauna is awesome, other gym members are awesome and friendly.
Fantastic experience: Great facility and staff! Really does feel like a family here.
Fantastic experience: Staff is nice and helpful
Fantastic experience: I just joined and I am loving it! Great size, has everything I need, and the staff is very friendly. I like that they have a quiet room too! For those days that I don't want music.
Fantastic experience: my all time favourite place to be! staff & members are all so so friendly and helpful, the gym itself is gorgeous and all of the equipment & machines are very nice and organized! i would definitely and have definitely recommended this gym to everyone! 10/10, would give more stars if i could!
Fantastic experience: Staff at Riverside Family fitness is great, Rebecca at the front desk always greets you with a warm “hello” and a smile. Joey and Julie the owners are always ready to answer any question and get you started on your fitness goals. The clientele varies with all age groups which was something I was really looking for. I really enjoy the classes and the instructors are there to correct your form and push you when you need it. I also do personal training with Joey and I’ve never looked better.
Fantastic experience: Professional and friendly staff, a good range of equipment. For someone with social anxiety, I feel very comfortable at Riverside Family Fitness. Took up some very basic lessons from Darci, she's very knowledgeable and accommodating. Loving my experience at this gym.
Fantastic experience: Love this place!
Fantastic experience: Great local family run business
Fantastic experience: Absolutely amazing Golden Age gym (but updates to keep quality)! Kyla does a FANTASTIC job keeping everyone happy and adds that extra effort to know everyone. Truly a family here. Highly Recommend.
Fantastic experience: Really great space. Completely new to yoga and started doing classes with Tammy. She’s a fantastic yoga teacher, and I’ve really been enjoying it. Highly recommend.
Fantastic experience: I am blown away by everything here, from the equipment to the turf to the TRX. This gym is amazing and Danny was very kind and helpful as well!
Fantastic experience: What an amazing Gym. Super friendly, always very clean. Great variety of machines. And as a mother the child care is fantastic. My kids ask to go to the gym. Highly recommend Riverside Family Fitness.
Fantastic experience: Such a staple of the community. Very clean and have fantastic and friendly staff. Offers tons of different classes and has machines and equipment for all different types of workouts. Would definitely recommend to anyone! Just a very welcoming and enjoyable atmosphere and environment overall.
Fantastic experience: Great place, affordable and the staff is very supportive.
Fantastic experience: Everything was great as I entered the Gym, me and my friend were in windsor just for the weekend and we wanted to excercise . staff was really helpful and pleasing. They give us the tour of the Gym and we liked it. Equipments were good and clean, washrooms, sauna and steam rooms were great. Lockers were new and facility was really clean. We met the owner Joey and he helped us in explaining how to use equipment properly and to do proper stretches. Overall great experience and recommend this facility to everyone
Negative experience: This place is the worst place I have ever been. It takes advantage of people. I have been to here for half years, then I cancelled the account and PAID cancellation fee on 2019. Right now, I’m applying mortgage and surprised there’s a collection of around $500 from this gym. I called this gym and they said they can’t find anything about my account and ask me to call the collection. The collection said I’m owning 3 month monthly fee and cancellation fee and interest total around 470 or something. They said they tried to reach out to me and no answer. The truth is I NEVER received any mail nor email and this gym even didn’t give them my correct phone number. When I canceled my account, they didn’t give me any paperwork there’s only a machine receipt which no one would kept for three years. There’s tips for people who want to cancel the membership:1. Ask for paperwork for cancellation 2. CHECK YOUR CREDIT REPORT.
Hi He, After looking into your account, I can see that your membership was paid for by someone named Qichen Han, and Qichen was the one who was sent to collections for your account. Unfortunately, however the collections agency chooses to pursue that balance is out of our hands. We tried reaching yourself and Qichen via e-mail, phone, and post mail several times and were unsuccessful everytime. If personal contact information was changed we were never notified of it. All cancellations come with a cancellation form (forms are numbered). We have no record of your cancellation and if you did in fact cancel properly you would have been provided with a yellow carbon copy of the cancellation form. The 3rd person on the account Sen Sheng was the only person to pay the buy out fee, which would have cancelled their account, not yours. Collections is always last resort for us after we have exhausted all other options of trying to collect outstanding balances. It unfortunate that things turned out this way and we wish you the best. Take care.
Fantastic experience: This is an awesome facility! I enjoy my workout everytime I use it. Staff is very friendly and helpful.
Fantastic experience: I’ve been a member for less than a year and this gym has become my favourite place to be. The staff are so kind and welcoming, specifically Kyla. She’s made the gym atmosphere a positive place. When I first started working out I felt intimidated but as I started talking to her it’s made me more comfortable and confident. I recommend this gym anytime I get a chance.
Fantastic experience: I love it, the swimming pool is amazing, amazing sauna, and excellent machines.
Fantastic experience: Friendly and informative staff did a great job throughout the gym tour. I'm just visiting but I would definitely go to this gym if I lived here!
Fantastic experience: A really special gym. I’ve been going to Riverside Family Fitness since fall 2015. The community is really welcoming and caters to the very beginner all the way to international level bodybuilding- without making the amateurs feel intimidated whatsoever. There are all ages, shapes and sizes of gym-goers and everyone seems to give great support to each other. I can go in and say hi to familiar faces, or on days where I’m not feeling as social, I can throw my headphones on and run in and out. The perfect blend. Since attending here I have done three fitness competitions under the training of owner Joey Flores, who also won Mr. Canada in 2016. I won the overall. Now I just go to stay healthy & fit, and really value the wonderful staff that always greets me with a smile. A special place that I can’t recommend enough. Thanks RFF! Lisa
Fantastic experience: Very clean, Friendly Staff , Great atmosphere. recommend 10/10
Negative experience: Worst gym ever! Used it for a couple months and Covid hit. Gym closed. It opened but I did not feel comfortable going in plus they did not have any classes happening or the pool open, which is why I joined, so I wanted to put my membership on hold. I was on hold for 6 months but when I went in and asked for an extension they said no. So I basically Paid for a full year of membership for about 3 months of use......BUT.....if I had been on a month to month then I could have put it on an extended hold. Don't like their bysiness practices, don't like how I was treated. Will never go back. Will never recommend them to anyone!
Hello Draz, All memberships including Paid in full memberships were extended at no extra charge to compensate for the government mandated closures. As per your contract, paid in full memberships, like the on your purchased, are not “put on hold” or extended, as per our policy. We were not required to to extend your membership but we chose to anyway as good business practice during these unprecedented times. We feel this review is extremely unfair as we chose to do the right thing and credit you your time and it still wasn’t good enough because we could not offer you a hold in addition to the credited time you received. Your membership was extended from the original expiration date of December 26, 2020, to September 7 of 2021, nearly a full years extension for the closures that we had at no charge. If you have any questions please reach out to us. Take care.
Fantastic experience: I can’t say enough good things about Riverside Family Fitness and it’s staff! I have been getting personal training with Joey for almost 3 years now and have never felt better about myself or had more compliments. I also get FST stretching weekly with Eric. The gym is always clean and I am always welcomed by friendly staff. Highly recommend!
Fantastic experience: I have been a member for 4 months now, actually since the new owners took over. Joe & Julie, both body builders, have transformed the space and atmosphere of this gym, and made it very welcoming and family friendly. One side is set up for weight training, the opposite side set up with cardio machines, a separate room with a pool for aqua classes, and other separate rooms set up for yoga, pilates, land aerobics, spin classes, with more to come (like body camp!) The hours are good, as they have accommodated shift workers and those who work weekends so they can attend before or after work. And, lastly, this gym has the friendliest members....they help you when you ask, they greet you when you walk in the door....and the staff working the counter are amazing and will make you a protein shake when asked and they always have free coffee on! I really enjoy this gym!!
You inspire so many people at the gym Crystal. It's a pleasure to have you at the club.
Fantastic experience: I've been a member of Riverside Family Fitness for over 4 months and it is a fantastic gym which constantly improve and build on its facilities, ensure its members are looked after on a personal basis. There is a very friendly, family feel, a really welcoming atmosphere to all members old and new.
So many gains this yr! Keep it up. From having a trainer to now friendship!
Fantastic experience: Well run gym with solid and well maintained equipment. Organized, staff clean/sanitize equipment around the clock. Courteous staff with a friendly atmosphere.
Fantastic experience: I trained with Darci with the primary goals of learning proper form for strength training and feeling confident with navigating the machines and equipment at the gym, to get the most of my membership and time. Got those boxes thoroughly checked and learned SO much more. From what compound exercises are and how to execute them correctly, to building my own strength training program, to what pushing myself really should look like, Darci is not to be underestimated. Highly recommend this vivacious beast of a trainer. I've been a member for several years, and wish I would have trained with Darci when I first signed up.
Fantastic experience: I have been working out at this gym for 5 years, it's a fantastic place, absolutely clean, friendly staff& very helpful, locker rooms are spotless I highly recommend this gym
Fantastic experience: Great atmosphere and very friendly staff. Gym is clean and well maintained. Pool was great for doing laps in. The free weight section is neat and everything is put back in its place.
Fantastic experience: Absolutely outstanding coaching over the last month from Darci K from Riverside Family Fitness. She was always very knowledgeable and encouraging throughout our training sessions. If you want to achieve your goals book your training sessions with her , you will be happy you did
Fantastic experience: Gym is decent size gets crowded easy but all the equipment needed is available. Dry and Steam sauna is great.
Fantastic experience: Gym is decent size gets crowded easy but all the equipment needed is available. Dry and Steam sauna is great.
Fantastic experience: Amazing staff and extremely helpful and insightful trainers. Very pleasant workout experience!
Fantastic experience: Good atmosphere. Good smoothies. Kyla was really helpful.
Fantastic experience: Absolutely hands down the best gym in the city.Their top tier staff will make you feel welcome and part of a big family! Also a wide variety of equipment to suit all of your goals!
Fantastic experience: Best gym in the city I’ve been too hands down - clean, new equipment, staff really stay on top of cleaning and are very helpful. Can’t recommend enough!
Fantastic experience: Extremely friendly and welcoming staff ☺️ Always welcomed with a smile and I love how clean the facility always is !
Fantastic experience: Best gym in Windsor! You will always feel welcomed and supported!! Great members and a caring staff!
Fantastic experience: Workout here once a week! Very CLEAN facility , FRIENDLY staff , welcoming vibes ! Shout out to Kyla for her professionalism !
Fantastic experience: a really great work out environment! it is clean and the staff are super friendly & helpful . i love the sauna and steamroom aswell!
Fantastic experience: Best gym in the city. I’ve been many places and never felt as welcomed as I do here. Everyone is so friendly, and willing to help out!
Fantastic experience: Very friendly, family atmosphere along with dynamic and knowledgeable staff whom pride themselves in customer service , and knowing the clients names as well as their needs. Owners Joey and Julie , Gabby and her management team and the trainers are always looking out for their clients well being, always available should anyone have concerns or need help. Gym is kept very clean, offers numerous classes to fit everyone ‘s schedule and are open to any suggestions you may have. You never feel intimidated coming in like some of the other chain gyms .
Fantastic experience: I love this place! Amanda has been so helpful during my new journey!
Fantastic experience: Best gym in the city with supportive members, good equipment, Child watch and awesome staff members, They have it all.. Except a hot tub, Still my favorite gym.
Fantastic experience: Really love the staff and atmosphere. Hella nice people workout here. Kyla specifically is a great worker.
Fantastic experience: Great team and support. Love the feeling to belong at a place and the shakes are delicious especially when Gabbi and Amanda make them.
Negative experience: When I joined in late August, I was glad that they had a pool for exercise. The first time there, an employee was walking around without a mask, then she spoke with a client who had no mask and a child between them. Then she spoke with the GM about feet apart and no mask. The same employee was then walking around still without a mask. Clients were entering without a mask and other staff members. I advised the GM about the issue which I should not have had to do. On my second visit, there was no physical distancing between the tread mills or plexi glass between. When I asked the young man on duty he said that is okay everyone has they had their second shots. The mask policy was still in place and so was distancing. In the other room that was no distancing either as I had to go through for the bathroom that was no clean. I did report them to the board of health. I asked the company to cease my membership, but they are asking for the cancellation fee that is indicated in the agreement. This facility had no concern for my health or any other members. Why would I want to pay money to a company who again had no concern about the laws and my health. I asked the GM if I could speak to the owner. Her response was that she is aware of my emails, which I tend to doubt.
Hello Richard, Public health has and always will be our number one priority. I'd like to address some of your concerns. In order to achieve physical distancing with our treadmills and all other cardio equipment a temporary "out of order" sign has been placed on every other machine. We have strictly enforced the mask policy for all our staff and our members. As per public health guidelines members are not required to wear a mask during physical exercise. We have went above and beyond to adhere to the Covid-19 guidelines set out for us by public health. We have always accommodated your requests in a polite manor even when we did not receive the same mutual respect. You have berated and been rude to my staff on more then one occasion and I find it extremely disappointing that you would write such a poor review about us. Windsor Essex Health Unit has visited us on several occasions for standard inspections and we have always been in compliance. We wish you all the best on your fitness journey. Take care.
Fantastic experience: Riverside Family Fitness is truly amazing. Staff is compassionate and truly care about everyone and are always eager to help you. There are lots of classes and exercise machines that you can choose from. They really keep this place clean and well kept. I can honestly say that personally it feels like a home away from home to me.
Fantastic experience: I love this gym!! It has a pool! A HEATED pool! Need i say more!! But in all seriousness, its great here. I was never a gym member any where before. I never thought I'd ever be happy to go to one! But i honestly love it here. Everyone is so nice and friendly. I joined due to the pool but i now use other equipment. Did i mention its a heated pool!! Well it is!! :D Thanks Family fitness!!
Fantastic experience: Best gym in the city. I’ve been many places and never felt as welcomed as I do here. Everyone is so friendly, and willing to help out!
Fantastic experience: The gym is always clean, staff is amazing. Lots of options for everyone depending what you're looking for. I love coming here.
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