GoodLife Fitness Peterborough Portage Place

Information about GoodLife Fitness Peterborough Portage Place
Opening hours
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 8:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
GoodLife Fitness Peterborough Portage Place: Opinions
Fantastic experience: I would like to thank Chandra and Nikhil from the Portage location in Peterborough for their excellent service, they were courteous and very helpful, with employees like this your buisness will do well thank you again for all your help.
Thanks for the review, Lindsay! We're thrilled to hear about your experience with Chandra and Nikhil -- Our team strives to provide excellent service, and it’s great to know their efforts made an impact. We appreciate your support!
Positive experience: Facilities inside are really amazing. Supportive staff as well and I really like going here. But the WiFi facility is very slow and it's required inside the building becuase your mobile network is weak there.
Hi Karan, thanks for your feedback! We're glad you enjoyed our facilities and staff. We understand that slow WiFi can be frustrating, and we're actively working to improve it. Your experience matters to us, and we appreciate you bringing this to our attention.
Positive experience: The gym is great, and clean, and has tons of equipment. The only thing preventing a 5 star is that there are several people, whom some of which are employees, that take up multiple machines at a time, put weights in front of them to “reserve” the machine while they walk across the gym to use something else, and then walk back to continue using the machine they have “reserved”. They refuse to let you work in, or answer how long they will be. Lack of gym etiquette by employees is not a good look. Otherwise, it’s great.
Thanks for your feedback, Jon! We’re glad you enjoy our Club and its cleanliness. We take your concerns about gym etiquette seriously and our management team will review your feedback further. Your input helps us improve, and we appreciate you sharing your experience!
Negative experience: I registered for my membership online and the payment got processed and accepted; on the other hand the payment was declined and I was not informed. When I went to the gym for the first time to under the impress that I am ready to go. I got to know that the payment was not accepted due to some issues but the website never told me that and then now GoodLife wants to charge me $40 in charges without even working out for 1 day. This is the 2nd time I have had payment issues with GoodLife. And I waited 4 days for someone from management for a call. NO response yet. Someone needs to address this !!!!
Hi Deep, thanks for your message. We would encourage contacting our accounts team at 1-800-678-3595 (Mon- Fri 9am- 5pm EST). They will be able to look into this for you as this does not require a manager.
Fantastic experience: I was visiting from out of town and don’t have a GoodLife membership and the gym I am a member of doesn't have a location in Ptbo. Luckily the kindest people Haliey and Logan helped me out and got me a trail for the day. They were so considerate of what I was looking for, that was, getting my workout in and never pushed me to purchase a membership. I am so incredibly grateful for their help. I would highly recommend GoodLife, it was a clean environment with a lot of machines and the best staff!
Hi Allison, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We hope you get to visit again!
Fantastic experience: Extremely friendly staff at this location. They also have tanning beds which is nice. Good size gym and equipment. Lots of amazing personal trainers. Always great using a Goodlife!
Thank you for choosing GoodLife and for the 5-star rating! We look forward to seeing you again soon, Steph!
Fantastic experience: Great gym!
Thank you for the 5 stars and for being part of the GoodLife community! See you for your next workout.
Fantastic experience: If you stay FIT you don't have to get fit
Thank you for the 5 star rating!
Fantastic experience: Soooooo......I walked into GL Chemong today, and what to my wondering eyes did appear - SIX upright bikes - and boy, did I cheer!! And Jenny was right there and caught my jaw dropping reaction - thanks for sharing that moment Jenny!! I am sooooo impressed, and grateful, that customers were indeed listened to and more bikes have been added. I really appreciate it and I know lots of us will!! So I've upgraded GL North to 5 stars lol - everything else about this gym is A+! It is a super friendly space to be, and the staff is just tremendous! Thank you to everyone who helped make this happen. And thank you to all staff, who day after day, welcome us with smiles and hellos. Your kindness and encouragement is much appreciated! Shout outs to Kelly and Jocelyn and Jenny and Nikhil and Chandra and Lisa and Jack, who regularly greet us with grins and then wave us off when we are going out the doors pooped, but feeling GOOD about our exercise! It really makes a difference for Scott and I! We're old.....we need the encouragement!! THANKS FOR THE NEW BIKES GOODLIFE!! Let's MOVE in the UPRIGHT direction!! Fabulous staff!! Everyone is so helpful and upbeat!! We love them!! This is a really good gym, but there's a problem with UPRIGHT bikes - there is only ONE on the floor!! I've asked several times over the last couple of years about getting more, but it hasn't happened. I'm hoping this changes, so I won't have to be so uptight about the UPRIGHT. And I'm sure the manager and staff would be happy about that too!! heehee So I'm reaching out to you, the GOOD people at GOODlife corporate admin/management - you know who you are lol - make a GOOD decision and get a few UPRIGHTS out on the floor at this gym, so we can say buh bye to the constant queue for the lone UPRIGHT! There's an abundance of recumbents - nobody likes them lolol!! One isn't GOOD enough anymore - we all pay our gym fees - Peterborough North needs more - we've been sitting tight for another UPRIGHT (or 3 or 4 or more) - please don't make us wait any longer. We won't need to fight if there's more than one UPRIGHT! I know you'll make a GOOD decision!! ♀️
Hi Sonya! Thank you for sharing your review and feedback/suggestion! We will have this looked into with the appropriate team!
Fantastic experience: Just got done getting my membership all done up. Incredible service from Chandra, helped me figure out my corporate discount. Can’t wait to start working out here
Awesome! Welcome to GoodLife! We're so happy to hear that Chandra was able to help you. Enjoy your next workout!
Positive experience: They have more types of machines and more space for workouts .
Thank you for the review, Sathis! Please don't hesitate to reach out on social media if there's anything we can do to make your GoodLife experience even better.
Fantastic experience: Issue was completely resolved. As a place I attend daily I appreciate the course of action taken.
Thank you for sharing your review with us, Carol! Please don't hesitate to reach out if you have any questions or concerns. We are always happy to help!
Fantastic experience: There is a crew person named Johann. He is extremely helpful and a great guy. I would really recommend to see him for membership. He solved my problem
We love to hear fantastic things about our associates from members! It lets us know that we are doing what we can to make sure you have an amazing experience with us. We are looking forward to seeing you for your next workout, Arsh!
Negative experience: Loved this gym till a man was in the women’s change room showering . There needs to be separate areas
Hi there, we are sorry to hear about your experience and would like to help. Please call 1-800-387-2524 (Monday- Friday 9am- 4:30pm EST), so that we can assist you further with your concerns.
Positive experience: Need to update holiday hours. Says it’s open on google until 8pm and lights are of at 3:30pm. Pretty annoying
Hi Michelle. We are very sorry for the confusion with the Hours. We have corrected this on Google Hours now. We recommend finding our accurate hours on our Website. We apologize for the inconvenience.
Negative experience: an effort should be made to keep holiday hours up to date. The goodlife app does not give hours and google states boxing day hours as being 07:00 today. Meanwhile, myself and others wait for a business to be open during its posted hours. but the machines are good... edit: when searched for on Facebook, or instagram, no posts. when searched on google, the goodlife webside immediately redirects from portage place to Monaghan and their posted hours. A piece of paper on the door would have been great, if it was posted xmas eve when I was there it would have been known to be closed. low effort.
Thank you for sharing your review, Kevin. We apologize that you were having difficulty finding our hours. Our Club Hours can be accurately found on our Website at the following link: http://spr.ly/6262Rwp1M
Fantastic experience: Helping me feel better everyday! The classes are super engaging and the instructions are amazing.
Thank you for the 5-star review, Angela. It is our pleasure to be a part of your fitness journey!
Negative experience: Full of grown men taking photos of themselves in the mirror. Pretty sad bunch.
Thank you for your rating and review.
Negative experience: Mold covered showers very unsafe Half the equipment is broken.
Hi there, we are sorry to hear about your negative experience. We would encourage you to connect with the club manager to discuss your concerns at further length, so that they can be looked into accordingly. You can reach the manager by emailing [email protected]
Fantastic experience: Had the pleasure of dealing with Chandra regarding my membership. He was very professional and helpful. Thank you for being so professional.
Thank you for sharing this excellent rating and feedback!
Fantastic experience: Good gym with all facilities gets busy at evening and morning
Thank you for the fantastic review and rating!
Fantastic experience: Best good life I have been to. Great selection of equipment. Very clean. Special thanks to Chandra for helping me out.
Thank you for the amazing 5-star review, Daniel! We're happy to see how much you're enjoying your workouts at the club, and the kind words for Chandra's assistance! We hope to welcome you back soon for another great visit
Fantastic experience: It’s a very good gym. Staff is more helpful and it’s 24/7 open gym.
We sincerely appreciate this excellent rating and feedback! Thank you!
Positive experience: Half the machines are not working. Like elevation and tvs on treadmill, circuit area etc (been coming here since it was gold's gym). Some of the old staff members are not friendly. And for the people who are sick, stay home! Stop infecting others!! There should be boards outside discouraging that.
Hi there, we are sorry to hear about your negative experience. We would encourage you to connect with the club manager to discuss your concerns at further length, so that they can be looked into accordingly. You can reach the manager by emailing [email protected]
Fantastic experience: Front desk worker Chandra is the nicest man you’ll ever meet. The location is at a great spot, very clean and well kept gym. With a great environment
Thank you for sharing this excellent rating and feedback!
Fantastic experience: Amazing facility! Everything is clean and in great condition. But what was really surprising is how easy it was to put my membership on hold several times. And I just had to cancel the membership due to family circumstances and they didn’t put me through a lengthy process where I had to talk to several managers who tried to convince me to stay and then charge some ridiculous cancellation fee! Such a relief. I had to cancel GoodLife membership 10 years ago and it was a nightmare. I’m so glad they changed how they do things. Or maybe it’s just this location that is so great! I’ll be back for sure!
Thank you so much for sharing your review and feedback, Polina! We're happy to hear about your recent experience and that you're pleased with our changes. We're always looking at ways to improve our services to ensure that our Members are happy. :)
Fantastic experience: Love this place. The staff was very helpful and friendly (shout out to Chandra who also believes that you shouldnt skip leg day on any day!). Has the largest selection of machines I've ever seen. And thank goodness they have the LifeFitness brand for their recumbent bicycles (all my PRs back at home in PEI are done on the same bicycle). I rode 12.3 miles in 30 mins today which is a PR on this brand.
Thank you for the fantastic review and rating!
Fantastic experience: It is very nice and clean. Has good machines and well maintained. The customer service is great and employees are very friendly and nice. Special thanks to Chandra for assisting me with the membership registration process. Highly recommended.
Thank you for sharing this excellent rating and feedback!
Fantastic experience: I came in for a trial, just to see what the gym was like. I was blown away by the amount of equipment. The organization of all the machines (although being my first time in this gym) made finding everything really easy. The staff were exceptional one member Chandra, who helped with some technique and coordination helped out when I asked for some information on how to use some of the machines that were unknown to me. If your looking for a gym to join with exceptional staff and great equipment. I recommend this one.
Thank you for the wonderful 5-star review, Kris! We're happy to see how much you enjoyed your first visit, and we appreciate the kind words for Chandra! We hope to welcome you back soon for another great workout
Fantastic experience: Great gym
Thank you for the fantastic review and rating!
Positive experience: Good facility to work out at.
Thank you for your review Anthony! We hope to see you back soon for another great workout
Positive experience: Will be five stars when they go back to 24hrs
Negative experience: Bblah makes me feel so uncomfortable here not fond of the atmosphere unfortunately
Thank you for sharing your feedback Kate. If there is anything we can do to help improve your experience, please call our support team at 1-800-387-2524 (Monday- Friday 9am- 5pm EST).
Positive experience: I love the gym - great facility and amenities! But I wish that it would revert back to 24 hours.
Thank you for the review and feedback Gail. We will definitely update you and our other members as soon as we have more information to share regarding new hours!
Positive experience: Great gym, wish it was open 24 hours though that would make a huge difference in the review
Thank you for your review and feedback Brad! We will update members as soon as we can confirm any changes to our hours.
Positive experience: I’m always working weird shifts so it’s hard to go when it’s not open 24 hours other than that my experience is great and I’ll resubscribe when it’s back to normal
Hi Brandon, we would encourage speaking with the manager of the location, as they oversee the hours and operations of the facility (and would be the best to help).
Negative experience: Good life needs to return to regular hours. Members have been paying for services that they haven’t received for far too long. There is no reason the gym hours should be so short.
Positive experience: This is a great gym, staff is friendly, would’ve given 5 starts but the hours are advertised as 24 hour on the building and this is not true! This gym should be 24 hour please change back!
Thank you for your feedback and review Tony. Unfortunately, we haven't yet had a chance to update our signage to reflect the current hours of operations as they are subject to change as the past 2 years have shown. We hope to update members as soon as possible once we have more information to share regarding expanded hours of operation returning to the club. Thank you!
Positive experience: I absolutely love this gym! But, I might have to switch to another gym...Them only being open till 6 on weekends is ridicules, I try to get into the gym 5 days a week but its really difficult when they are only open till 6 on weekends and I work and live an hour away. Also adding on to that a lot of the time the paper towels and sanitizer needs to be refilled.
Positive experience: I have been a member with goodlife since before this location became a goodlife gym. The staff have always been amazing and the facility has great equipment and amanties. Over the past 2 years we have all delt with the closures, capacity limits but most importantly this ridiculous reduction in hours of service. All members have continued to pay the same price for their membership but aren't receiving the same quality of service! The most asked question at the front desk of my local club is when will goodlife return to 24 hours. It's time for the gym operating hours to return to normal. At the very least they should be open from 4am till 2am Monday to Friday and midnight Saturday, Sunday. This would allow for the cleaning crew to come in, do their job and minimally impact those working shifts that don't work around the current hours. Sincerely, A frustrated member!
Hi Zachary, we appreciate your support and patience over the pandemic concerning all the changes we have experienced. We ask that you speak with the club manager regarding the hours, as they would be able to look into that further for you.
Positive experience: Great Large gym facility. Recently fully renovated in 2019. Much larger size and layout of equipment and much better. Complete with a full gymnasium and Cycling studio area, and also a small women's only gym upsyairs. Lot's of treadmills, stairmasters, bikes and elipiticals. Two large weight machine areas, and a complete free weight area with weights from 5lbs up to 150lbs. Large changeroom area with private showers, sauna, steam room and massage bed. Gym is usually kept clean, and is doing better in getting broken machines back working in a timely manner. Hours are also back to 24 hours, with no restrictions.
Thank you for letting us know about your experience at this location, Justin! We appreciate the Review!
Fantastic experience: Robyn was amazing at the front desk. Clean and friendly environment
Thank you for the amazing 5-star review! We appreciate the kind words regarding Robyn and we can't wait to welcome you back soon for another great workout
Positive experience: I normally would rave about this gym. I’ve been a member for years and the staff and facilities are usually pretty great. Unfortunately, now that my membership fees have GONE UP I’m starting to wonder what I’m paying for. Child-minding is no longer available, they still haven’t gone back to 24 hours and now 4 days without hot water in the showers? All of this has led to me not being able to make it to the gym as often. Am I getting my moneys worth, GoodLife???
Hi Jason, we appreciate your feedback and encourage speaking with the manager of the location, as they will be able to discuss your inquiries further. On a separate note- childminding services were separate from gym memberships and required an additional fee.
Fantastic experience: Great gym, staff are so friendly and helpful- just wish hours were back to 24/7!
Thank you for the wonderful 5 star review Jade! We hope to provide members updates sometime in the near future when we can confirm expanded hours for the club!
Positive experience: Love this gym! great workout equipment although it would be so much better if 24/7 was back! Fit4less has its 24/7 back but I prefer goodlife so hoping that will be offered soon
Thank you for sharing this feedback, Delaney. We ask that you speak with the club manager regarding the hours, as they would be the best to assist.
Fantastic experience: Love the gym and the staff but the 24 hours sign on the front is misleading. It's time to go back to actual 24hours. Why charge people full pop for half the time. If this is not fixed by April 1st I'll be leaving. The gym only opens at 6am and that does not give me enough time because I need to home by 7. Time to join the rest of the gyms in Ontario that say their 24 hour and really open for 24 members. That's if the members are what you actually care about. On a very positive note this gym is the kept very clean. The front staff run around all day cleaning. It's amazing. It will be hard to say goodbye.
Hi Joey, we would encourage speaking with the club manager as they oversee the hours and operations of the facility.
Fantastic experience: Luv the Gym, Staff are great but would like to see the gym open earlier on the weekends. Even 24 hrs again would be great. As someone who works shifts it can make it difficult to get to the gym.
Thank you for sharing this feedback, Dave! We encourage speaking with the club manager regarding the hours, as they oversee these and the club's operations.
Fantastic experience: Very spacious and plenty of equipments. Everyone comes there to workout. Overall a good vibe.
Thank you for the awesome rating Manjot! Your support means everything!
Fantastic experience: I love this gym.
Hi there! Thank you for sharing your Review. We do take our Health & Safety policies very seriously. We will have this looked into right away!
Fantastic experience: Very clean, safe and lots of equipment
Thanks for the 5 star rating Burke! We appreciate your support!
Fantastic experience: This goodlife is bigger when compared to the Voyager Palace one, with more cardio systems as well as working out space.
Positive experience: Compared to GoodLife Monaghan road this one needs to be renovated. It’s look old and needs some improvement.
Fantastic experience: Erin is the best ever trainer I have ever met! Many thanks Erin:)
Negative experience: After potentially coming in contact with someone who has covid at your establishment, I had to find out myself by calling public health, after word of mouth told me to get tested. I could have infected many people not knowing. Maybe start screening temperatures like other gyms too.
Thanks for the note. We will take this feedback away and check into it. Thank you for being a member!
Negative experience: We pay a lot of money for a goodlife membership to have a clean and well maintained gym. Not so with this goodlife gym. Tiles are falling off in the mens washroom, theres mould near the showers on the tile, some showersare always out of service (one doesnt have a shower head), recently only 2/8 showers were in service, soap dispensers are often empty...really ratty gym
Hi Jackie! Thank you for sharing your review. We take the maintenance and cleanliness of our gyms seriously and appreciate your feedback. We will share your comments with the Management Team to have addressed.
Positive experience: I actually love the gym itself - great facility! However, the people are what make it not so fantastic.. the trainers occupy more than one machine in the gym at a time, during busy times, and they could be across the room. It’s makes it that much harder to get a workout in on top of how busy the gym can get. Also.... a lot of the older generation have a really gross staring problem and makes it uncomfortable.
Fantastic experience: Always good
Fantastic experience: I love this gym! It’s gigantic, with great unique areas to work out. The staff are extremely friendly, particularly at the front desk (especially Lisa!!). I regularly drop my three kids in Jump, and the staff and facility are amazing as well. The trainers are very approachable and, a few in particular, really model the right lifestyle to be in top shape as they regularly workout there as well.
Fantastic experience: Great group classes. Large selection of machines and weights. Lots of trainers available.
Fantastic experience: I have yet to visit a better GoodLife, it's always clean, staff is great, and the amenities are plentiful.
Fantastic experience: This gym is huge! I've been to 3 other GoodLife's within the GTA since becoming a member and this one is the best by far. Lots of equipment and everything is set up well so it's easy to navigate. Changerooms are beautiful with a good amount of space too. Will be returning on my next trip to Peterborough!
Fantastic experience: My fitness spot great equipment and trainers very clean
Positive experience: Good gym, price is a bit much but they offer loads!
Positive experience: I go here quite frequently mostly late at night, I go there do my thing and leave, with very little human interaction, which I quite enjoy.
Positive experience: Friendly people, big gym with female only area but has some flaws that could imporve. Overall pretty good gym
Positive experience: Only one size barbell- 35 lbs. Even the staff member I asked was perplexed as to why there was only one size. Should have 25lb and 15lb barbells provided for beginners getting into resistance weigh training.
Thanks Aprilanna, we will look into this!
Fantastic experience: The staff is always friendly and caring and helpful. It is a excellent environment to workout in. They have much better showers that the Peterborough Spot & Wellness Centre and the YMCA. They have very good locker rooms. I will highly recommend Goodlife fitness to anyone.
Fantastic experience: Staff is very friendly, the personal trainers are great, and the equipment is well maintained. Lots of space and available equipment even when it's busy. Mornings and afternoons are my favorite times to workout here.
Fantastic experience: The steam room is absolutely amazing !!!! Always super friendly staff! They go above and beyond! The staff motivates me and I always leave ready to come back again and crush my goals!!!!
Fantastic experience: Fantastic Facility visit when not on the road
Fantastic experience: Can be busy after work, but very large facility.
Fantastic experience: Love the community and atmosphere! You can tell everyone enjoys the goodlife!
Positive experience: Friendly staff and great service. Thank you!
Positive experience: Clean. Not cheap .but clean
Positive experience: Do no like walking through gym to getting to change rooms. Only had one bike that I use for cardio.
Positive experience: Decently new gym with new equipment. Often times plates and clips are misplaced. There is also no public Wi-Fi.
Hi, there Thank you for taking the time to share your feedback. We do have plans to launch Wi-Fi in all of our clubs, We apologize that this is taking longer than expected. We appreciate your patience. We have forwarded your concerns regarding the plates and clips to the General Manager to look into. Thank you!
Negative experience: Hello there! About a year ago, I had a friend refer me to Goodlife because she was getting a membership there as well. I am still receiving calls about 3 times a week from a girl named Jamie (I think). For some crazy reason, she thinks that I'd like a membership but I don't. If you could please take me off your calling list that would be much appreciated. I am not interested in a membership at this time. I tried to email you guys but your address isn't valid :P
Negative experience: We have always been very content with the Jump program. Recently they have had a staff change.. Last time I brought my kids in, our reception was a little cold. We were not greeted at all.... I had to confirm that they even saw my children in there. Same when I picked up.. not the warmest reception. Disappointed! We miss Hailey!
We're sorry to hear of your recent experience, Laura. We always want our Members and their children to feel welcomed when they visit. Can you please email your contact information to [email protected]? We'd like to have the General Manager follow-up with you.
Positive experience: Changed my rating because the gym is going down hill a little. At least once a month it seems the hot water in the men's change room isn't working, or the water fountains are dispensing warm water only. The Kleenex in the change room is almost non existent most days. I hate complaining about these "first world problems" but when you're paying $80/ month in total you kind of expect things to be better . Most of the gym facilities are fantastic, there's just a few things they need to work on .
Positive experience: The atmosphere in the gym is great. Lots of fun and equipment to try out! Unfortunately the membership is very costly and while there a fire alarm was pulled. Staff were very responsible and made sure that everyone left the building before they did, which could have put their own lives at risk had it have been a real fire
Fantastic experience: Lots of equipment, and clean.
Fantastic experience: My boyfriend and I were in Peterborough for vacation. They gave us both a free week pass even though we were from out of town. The gym was very clean which is quite surprising for a gym that big and all the machines were in good condition. Wishing I had this gym back home. Definitely recommend. Friendly staff as well. Only thing, it would be more convenient if they had WiFi for music and such. Also, they have a women’s only section and two studio rooms. Great gym.
Fantastic experience: Great place to work out
Fantastic experience: They are helpful. I had experience
Fantastic experience: Newly renovated and beautiful. I really enjoyed coming here.
Fantastic experience: Clean, well mannered people
Positive experience: Great place to work out... Spacious, well equipped.
Positive experience: Renovations are almost done. The wall graphics look great.
Fantastic experience: The staff are very friendly and the gym is very clean and amazing atmosphere
Fantastic experience: All new equipment
Fantastic experience: very clean and great machines
Fantastic experience: Friendly staff and really enjoy the the spin class provided. Very knowledgable staff.
Fantastic experience: Its under construction making more improvements
Fantastic experience: Friendly and helpful staff
Fantastic experience: Modern fitness center
Fantastic experience: I'm there everyday at 5am! Fantastic gym! Great energy and atmosphere!
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