GoodLife Fitness Hamilton Queenston Place

Negative experience: Get a life old lady

Fantastic experience: Amazing place to work out nice and clean

Fantastic experience: Clean and honest location. Some peak hours aren’t even as busy as you might expect. I took the one-hour free session with a personal trainer, Jack, and he was fantastic. Really friendly guy and myself being a bigger person he took into account my physique, and created an in depth plan for me. When I started working out he immediately pointed out tight calves I do have which I wasn’t even aware of and have had constant issues with them in the past, then told me what exercises I should do to help them. Extremely knowledgeable and reliable. He’s also Irish so we bonded over some rugby!

Fantastic experience: i’m relatively new to goodlife. i started coming to this location about a week ago and so far i really like it! in my experience its always been relatively clean, i like the women’s only area as well! haven’t tried much of the amenities yet but so far i enjoy this gym and would recommend

Negative experience: SERIOUSLY. ITS BEEN 2 WEEKS STILL ONE OF THE LEG PRESS MACHINE IS NOT WORKING. ON WEEKENDS ITS HARD TO WORKOUT.

Negative experience: I would give them minus starts if possible, for a month I paid 50 dollars and did not use the gym, the next month I tried to cancel my membership and they literally are not letting me, it is so disgusting I have not used it even one day, man it us hard already to survive in this economy and this gym Is stilling my money. Better thing twice about joining this gym, they will sure let you go but won't let your moeny go

Negative experience: The music is always some generic playlist that is way too loud! Unbearable.

Fantastic experience: Visiting GoodLife Fitness is always a pleasant experience, thanks in large part to Darius, who works tirelessly at the front desk. His warm smile and genuine enthusiasm create an inviting atmosphere right from the moment you step in. Darius isn't just a friendly face; he's a true ambassador of positivity and helpfulness. Whether it's answering questions about membership options, guiding newcomers through their first gym experience, or simply brightening everyone's day with his infectious energy, Darius goes above and beyond. His dedication to ensuring every member feels welcomed and valued is truly commendable. Beyond his professional duties, Darius embodies the spirit of community. He remembers names, asks about your progress, and celebrates your milestones alongside you. His encouragement and support extend far beyond the gym floor, making him not just a staff member but a cherished part of the GoodLife family. If you're considering joining GoodLife Fitness, know that Darius's presence alone makes it worthwhile. His kindness and commitment to service elevate the gym experience to something truly special. Thank you, Darius, for making each visit a positive and uplifting journey toward better health and well-being. Darius is indeed a gem at GoodLife Fitness, and his impact is felt by everyone who walks through those doors

Negative experience: I usually leave 5 star reviews at GoodLife locations - because I have simply been in love with GoodLife in general, you can see my previous comments - but I’m sick and tired of this location. I don’t understand why I have to “beg for” a towel each time I walk in, even though I’m specifically paying for the plan that includes it. This is something that is automatic and default in all other locations. The young gentleman with long dyed hair at the reception is especially a customer service disaster about this towel issue. The maintenance here is a joke, sauna is almost always taken over by a stench. Special Note to GoodLife: Your apologies will not be accepted and I will not remove this comment under any circumstances.

Fantastic experience: Great workout facility with all the latest equipment! Friendly and courteous staff make this a no brainer when selecting a total package of a gym!

Negative experience: Bring Back JUMP! Such a great thing for parents, increase the cost if you need to. Great for my child to experience a healthy lifestyle as well as socializing with other kids! Allows me to take my child and I can get a workout in. LOVED the ladies who ran JUMP! Pre Covid at this gym, a saving grace for a new Mom! Gym is great otherwise! Clean and friendly staff! 5* 1* Review based on JUMP!

Negative experience: It's so bad they just take money they took 600 dollars from me! And whenever I came to them and I applied with a complaint, they take money from me!!!

Fantastic experience: Great gym. Clean, open concept. I had a fun workout here and staff was very nice overall. Would come back!

Fantastic experience: Staff is friendly, professional and very courteous

Fantastic experience: The atmosphere is welcoming, and the staff are friendly. It's a pleasure to work out here, and the positive energy . Highly recommend!

Fantastic experience: Love the layout of this location! Staff was super friendly as well! I went w my boyfriend using his guest pass and I’m definitely considering a membership now. I just wish this location had more amenities!

Fantastic experience: Decent gym. Pretty busy tho between 7 and 9.

Negative experience: I been trying not to comment but this is extreme i usually use this facility at night time now i am feeling unsafe to go there because the person who should be at the reception counter always not there i saw so many people entering the gym without scanning cards this is also safety concern what if someone enters with any kind of weapon can harm someone too very disappointing

Positive experience: Super helpful staff. Not very clean when I went.

Fantastic experience: Clean with good service and not very busy, it was my first visit to this location and I liked it!

Fantastic experience: I really appreciate the customer service in this location there’s a girl here name is Renee was helpful she is the reason that I had a member ship , thank you.

Fantastic experience: One of the best locations super clean lots of equipment. Staff is very friendly, especially Isabella she’s always so welcoming.

Positive experience: Nice gym. Need some work on the men's change room. It always smells pretty bad.

Fantastic experience: very clean, friendly staff, and they fix any broken down machines very quickly. i was impressed to see one day they had 3 machines broken down and the next day they were fixed. i just wish they’d bring back child care.

Positive experience: Atmosphere, friendly young people!

Positive experience: Expensive . But a great location

Positive experience: I like this gym however today was the first day I almost got denied a towel. I come here multiple times a week. Spend a lot of money on a membership and yet apparently can’t get a towel?! Is GoodLife hurting that much that towels are a money saving area for the club? Definitely sends the wrong message to loyal club members Second point is it sucks when classes become in jeopardy of cancellation due to not seeing 15 people weekly. Yet the same people do come weekly. Weather patterns have an impact. Again this is a premium gym and we shouldn’t have to worry about paid for amenities leaving. At that point crunch fitness would be a better option

Fantastic experience: Great gym. Big gym with lots of room and equipment.

Fantastic experience: Liam good

Positive experience: I wish they'd go back to 24/7

Positive experience: Great gym. Wish it was 24h.

Fantastic experience: Best GoodLife staff - makes me feel welcomed and comfortable Cathy and Isabella are my favourites ❤️

Fantastic experience: Great gym. Equipment accessibility is pretty good.

Fantastic experience: Cathy and Isabella It something they always understand the people to give them what they need they always treat me amazing and I feel very happy to see them everyday they like my family They always give me a towels take care of us thank you Cathy and lsabella Thank you good life

Fantastic experience: Love it here. Been going for 3 weeks now. It's great. May favorite is the sauna and the guy that uses all the equipment backwards.

Positive experience: I do like this gym however I went on Saturday at 8pm only to find out they closed in 30 minutes, thank god I live close and was just doing a super quick cardio but like man 830 that’s really terrible I know hair salons open later!

Fantastic experience: Angie helped me like an angle she is beautiful inside out she just not guided for gym but also she so so kind and magical personality I am so great full to Angie just because of her I am able to join back my favourite Goidlife fitness big thanks to her and Aerobic and strength training classes are amazing Instructers are awesome I love it

Positive experience: Maintenance of machines are awful. Have reported same ones (4 of them), several times, for over two months and still nothing done to have them work properly. Staff is great though and they are very friendly (reason for three stars)

Fantastic experience: Super helpful staff and very clean. I felt comfortable coming in after a few months off of the gym.

Positive experience: Very good location, clean and we'll maintained. Broken machines are fixed swiftly. Staff is always pleseant. Gave 4 stars because the hours could be better, considering the building says "24 hours" out front.

Fantastic experience: Nice gym with plenty of equipment. Note that this one does not have a swimming pool, but my wife tells me that there is a separate women section. The staff is very friendly.

Fantastic experience: The staff here is great. There is up to date equipment, and overall is a solid place to work out. Good amount of free weights and squat racks for a public gym as well.

Fantastic experience: Everything is super clean and the staff are very friendly. This is the best gym I've ever had a membership with and it's worth what you pay for all the perks you get!

Fantastic experience: I highly recommend this Goodlife gym and location. The staff are so friendly and helpful and kind. This gym is so easily accessible, and so clean. Excellent facility! Thank you to the Manager and staff for helping me in so many ways and going way above and beyond the call of duty.

Negative experience: This gym is fine, a normal gym. What’s NOT ok is the problem with their pre-pay system. Whatever you do don’t pre pay for a certain amount of time they WILL KEEP taking more money out of your account every two weeks no matter how much you pre pay. I pre-paid in June until the middle of August and thought everything was fine and good until a few weeks later I check my balance and found out they took $95 (two times $45) out of my checking account (ITS JULY NOT AUGUST YET why are they taking money out of my bank account since I prepaid? So like a normal person would I went to the gym and asked why they did this? The workers were of course clueless and one of the guys said “it must be a system error” and that he would leave a message for one of his managers, and that they would call me and let me know why and what happened. Four days later I get a call asking to explain the situation, which I did and again, and they said “I’ll call you back once I figure this out” (some woman on the phone). GUESS WHAT two weeks later NO CALL, and I went today to the gym to workout and APPARENTLY I owe them another $100 WHAT?! I PRE PAIDDD!!! No call back from this woman. And I can’t go to the gym apparently because I closed my bank account because they KEEP taking money. STILL NO EXPLANATION!!! This is messed up. All I wanted to do was get fit and as a broke student ended up going into debt thanks GoodLife!

Negative experience: Cant train here anymore, I have arthritis and the gym is very cold even in the winter they have air conditioning on. Not a gym where you can sweat. If you have arthritis or want to sweat when you train do not come here it’s very difficult to sweat with fans blowing cold air on you.

Positive experience: Love this gym! All staff are super friendly, equipment is nice and clean! Spacious environment! Only upsetting factor is they close early on the weekends at 8:30pm, and they are still considered a “24 hr Gym”. It would be great if they considered even closing later on the weekends such as 10:30pm as there are those who work on the weekends and don’t have much time to go after work when they close at 8:30.

Fantastic experience: Fantastic location, staff (specific call out to the weekday morning gals) are lovely people, constantly cleaning and making the members feel welcome. Equipment is in great shape, sometimes tough to get a squat rack but that's pretty normal outside the gargantuan locations. Change rooms are large and bright, lots of locker space and showers, sauna is full of old men complaining about their wives which is wildly entertaining! Plenty of functional water fountains with bottle fillers too. Weekday morning members seem to be a great bunch as well, all friendly faces, courteous people. I've been to many GoodLife locations, this is one of my favorites.

Fantastic experience: Excellent gym.good Location Large workout areas with lots of equipment. and services to choose from Energizing Very clean. Fun, friendly staff. 5 stars ✨ after waiting to go back to the gym after closing. great to know the staff is keeping it clean and safe ✨. Great experience every workout. the name of the Gym. Sells itself Going here to have a GoodLife ️‍♀️

Positive experience: I like this location it’s the closest to my house. I use the women’s only section so I cannot comment on the main space but it’s always clean in the women’s only section. The staff are friendly. They have all the equipment I need. My only complaint is the hours are not fully back to 24 hours so there are times I have to go to another location instead of this one. I do wish they do go back to 24hours all the time but understand if they don’t.

Fantastic experience: This Goodlife is by far one of the best gyms I have been to. Equipment always clean and in good condition. Great clientele. The staff always so helpful and friendly. Lost my galaxy ear bud. I was pretty upset about it. Kathy had it turned into her and she put it in a safe place so when I came and asked if anyone had found it she had it tucked away for me. Kathy you made my Saturday.

Fantastic experience: ❤️

Fantastic experience: Great staff, clean, awesome place to workout!!

Positive experience: Great staff and gym is always clean and tidy but a little disappointed it’s not 24 hours even though the sign says it’s 24 hours.

Fantastic experience: Awesome gym. Big spacious. Very clean. Lots of exercise equipment.

Negative experience: Probably one of the worst gyms in Hamilton. Equipment is super dirty, organization is a mess, the lay out of the gym doesn’t make sense. Staff doesn’t look like they do much other than greet people in and say goodbye.

Positive experience: I’ve been going here since this location has opened. It’s an excellent gym, and excellent staff. However since the pandemic it is no longer open on stat holidays which is a huge pain. I don’t have a membership anywhere else, and telling me I can go to another location and pay 5$ isn’t a reasonable answer. Also, a steam room would be nice.

Fantastic experience: I went to finish my registration today first got greeted by some of the friendliest ladies. Than I had an appointment with Justin. He is FABULOUS!! Not only did he make me feel welcome, he listened to my LONG journey so far and made me feel like I was great. Not only great about myself and my journey but great to be there and taking the next step. As I had my tour he also showed so much kindness to the clients inside the club showing me that I will feel comfortable going to workout. I also met another kind employee named Kyle who I will be going into see for personal training. So far my experience was amazing!!!

Fantastic experience: Great to go to not busy after 1900

Fantastic experience: My one on one trainer was amazing great place for a good work out for sure

Fantastic experience: Great staff great gym ( on the small side and wish they had a steam room ) Also sauna a bit small but good gym regardless .

Fantastic experience: I love the girls only room such a safe space!

Fantastic experience: Kyle, Jesse and Stevie are great trainers!

Fantastic experience: For all of you people out there that believe that Crunch or ANY of these low quality a month gyms are in someways the only choice because of price has not used GoodLife(I completely understand the decision if you’re financially struggling clearly but I’m not rich and manage because health and fitness coupled with quality is next to none and Goodlife provides that). I went the route of on the cheap and the equipment, the staff(mostly adult children or actual immature children that have a “im a above this station attitude) work there, no knowledge base, very rude. At Goodlife it’s not faked, I have a lot of experience at the Queenston location, the Manager is long standing and very professional, the ppl hired are chosen because they’re professional and naturally warm ppl that love fitness. Thank you GoodLife.

Fantastic experience: Friendly members/staff clean facility, lots of different health programs or equipment available.

Fantastic experience: Definitely missed this gym, nice to back to the welcoming staff….

Fantastic experience: Friendly staff and excellent equipment.

Fantastic experience: Have been at this gym for at least 6 years. Love the staff and cleanliness.

Fantastic experience: This is one of my favourite locations, the women’s section for free weights is a bit crowded but overall is still a very nice gym

Negative experience: I wasn't happy at all with the system I have been told to go home this morning because supposedly I was on the waiting list some how. I booked a spot for all weekend and the site told me I was definitely in to go, and then you have to check to see if your in or not the waiting list all b.s seriously I'll spend my all weekend without working out or exercise and on top of that I have to paid them.

Positive experience: I understand covid times are tough and for the most part they have done a good job keeping a positive environment to come work out. The gym for me isn't just a physical training, its mental also. And the older lady with the long grey hair is awful. She's rude at the front desk. Doesn't look up to greet you. Asking for a tan is like a chore. She came into the women's to "clean things" and check supplies, and left the one paper towel roll empty. She didn't even check it. I hate writing negative reviews- but my last straw was when I pulled my mask down in the dressing room to take sips of my water after my work out. And she stared at me until I put it back on after drinking my water. Which i am allowed to do. Uncomfortable, awkward and uncalled for.

Fantastic experience: I've been to a lot of other GoodLife gyms so far in my new gym going experience and this is by far the best one. All the weights are where they're supposed to be. The staff are all super friendly and helpful. They are constantly cleaning. And Kyle has been a great personal trainer.

Fantastic experience: The gym is always clean and the equipment is always in good condition/ repair. Great selection of equipment and weights.

Fantastic experience: Great facility. Staff is friendly and always upbeat. Members are kind and polite. Always enjoy working out at this facility Update: Dee NEPTUNE, small world! I was the one who found your earbud! It was sitting on the locker room bench. Glad to help!

Fantastic experience: Great location; equipment and location is kept very clean; staff is very friendly and quick to respond. People are patient and smile when I pass gas on leg days. Just kidding :)

Positive experience: Staff is friendly and clean pretty regularly. I clean all my own stuff anyways.

Fantastic experience: One of the best place to train and get fit. All members are so down to earth, always ready to help and walk you through. I’ve always been welcome with a smile and motivation to kill my work out. I do not regret at all my decision for choosing GoodLife. I also have a personal trainer (Eden), I would say she drives her passion as a personal trainer. After a month training with her now, I can definitely see so many changes in my body, my movements and energy level. I can’t wait to flaunt my summer body in 2021. GoodLife is the place for a life changer. It’s a lifetime investment that you’ll never ever regret about. If I can do it, anyone else can.

Fantastic experience: This is one of my favourite locations, the women’s section for free weights is a bit crowded but overall is still a very nice gym

Positive experience: Noisy noisy doors left open during cycle classes so distracting to work out Then the weight droppers just dropping from 4 feet that's noisy O don't forget everyone on their phone sitting on equipment 20 min And the gym bag reservation you sit your bag on equipment Then go work out on something else not letting anyone use it . . And don't forget bathingsuits are now worn in gym no pool but girls wearing them . . Seriously go for a hike

Fantastic experience: Like most people, I felt apprehensive and nervous about what my "new normal" would be and look like. I am blown away by how organized and clean this location is. During my workouts, I constantly see staff cleaning (equipment, doors/doorknobs, etc). The first time I went in when the gym reopened, I did find the weights section to be busy, but I think Goodlife staff have done an amazing job separating the equipment to ensure social distancing measures are being respected by members. If/when the Jump room reopens, I feel comfortable bringing my daughter back in knowing she will be safe. I am so happy with this location!

Fantastic experience: I LOVE this gym!!!! I have just started going back after a 6 month covid hiatus and I never realized how much I missed being there. It is BEYOND clean and the staff is working hard and diligently to ensure the safety of their gym goers!! They are always happy, professional and kind!! I applaud you guys and management for the stellar job you are doing!! I see the hard work you are putting in and I thank you!! <3

Fantastic experience: I love Alice and Body Attack on Tuesday nights!!❤️

Fantastic experience: Kristina amazing receptionist and motivator! Highly recommend this GoodLife

Fantastic experience: Wahab is absolutely splendid every time I visit this facility.

Fantastic experience: This place is amazing clean, friendly staff and great location.

Fantastic experience: Awesome gym good people good equipment

Fantastic experience: The staff is always kind and welcoming, especially the motivators Wahab and Cathy

Fantastic experience: It's a good gym wahab has really good service!

Fantastic experience: My favourite GoodLife best location and friendliest staff especially Cathy!!!

Fantastic experience: Most organized goodlife in town. Janitors always do a great job. Friendly staff

Fantastic experience: the motivators are all exceptional and very friendly the fitness centre is very clean and organized

Fantastic experience: The facility of this specific branch are excellent and very helpful. This branch motivates you to come even if you live far.

Negative experience: Hey second post about the TV channels for football. I did speak with a employee about the channels and she told me that the channel boxes are locked..... Can not be changed with someone unlocking it. She doesn't know who locked it or has the key.

Fantastic experience: Always clean nice people good equipment and clean towels Wahab and Cathy are the best staff to go to for help

Fantastic experience: Great gym, love the classes. Cathy at reception always pleasant Friday Evenings when I come for RPM

Fantastic experience: GoodLife on Qweenston has been a big part of my life. The staff are the friendliest and kind hearted people you will meet.

Fantastic experience: Really good place to be, a clean environment and great service from the employees. Cathy and heather are very friendly and always helpful

Fantastic experience: I always find this club to be super clean, well maintained and staffed with friendly people. I especially enjoy the spin studio as the bikes are always well maintained.

Fantastic experience: Love this location and it’s amazing staff. Wahab in particular is great. They always have towels and are very clean!

Fantastic experience: Cathý is really helpful at the front desk , always ready to help. Gym its nice , just take to long to fox the machines