HER GYMVMT Fitness Club - Whitemud

Negative experience: Bunch of Scammers! Sales associates (like Mandy) are big time Liars and they mislead people to buy packages which gym cannot honour. A few weeks ago my wife and I went to this location, since my wife feels more comfortable in a women only location. Also she hasn’t been to a gym before so we also were thinking to sign up for personal one-on-one training sessions. Mandy was our point of contact and she gave us a presentation about the pricing and different options available! We chose a package above the basic option and also signed up for personal one-on-one training sessions for approximately $700 for 18 sessions, based on the information provided to us during the presentation by Mandy. After my wife signed up, she had to deal with a very unprofessional staff/trainer during her first session, which she discussed about with Mandy and she booked her next session Gym Manager Kerry, which was a group session but my wife liked this session. But according to our initial arrangement of One-on-one training sessions Kerry wasn’t available, since she only gave group sessions. Third session was booked with a different trainer, at this point my wife was told by Mandy that her 18 training sessions were “group training sessions” not one-on-one. She started LYING about this information being shared during the presentation. I wish we had some kind of proof or a voice recording. When we tried to book a meeting with Mandy to address this issue (clearly knowing what she did) she forwarded this information to her Manager- Kerry and she later reached out refraining us to have any meeting with Mandy! I have experience working in Sales but never in my career I have lied to customers to mislead them to buy something which I cannot honour and switch up and lie to them after closing a sale! Life is stressful enough and people go to workout just to ease their stress not to get lied to and harassed by Gym Management and misleading Sales Team with poor work ethics. I will never recommend this gym to anyone! If you decide to go there, make sure to ask if you can record your conversation during presentation, chances are they will switch up and start lying after you sign up and get into contract!

Fantastic experience: Great clean space to train and workout in. Amazing staff that care about you and your health goals. Mandy and Lily are wonderful to work with and have been a big support along my fitness journey. I went from not liking to go to the gym to going every day!

Fantastic experience: Just recently started coming to this gym and I absolutely love the atmosphere! The girls at the front welcome you in in such a way that sets the mood for the rest workout!

Negative experience: This gym is a prime example of terrible management. It’s overcrowded to the point where working out is more frustrating than productive. Machines are constantly occupied, and it feels like they sign up anyone with zero concern for capacity or member experience. What really stands out is how poorly run the place is. Staff and management are disorganized, dismissive, and unwilling to take responsibility when problems come up. Instead of listening, they interrupt, repeat the same excuses, and shut down any conversation. Rules and policies are unclear and conveniently brought up only when it’s time to charge more money. Nothing is explained properly upfront, and customers are left dealing with confusion, arguments, and unnecessary stress. This gym operates like a cash grab, not a professional fitness facility. If you’re looking for a place that respects its members and communicates honestly, this is not it.

Negative experience: This gym is a mess from top to bottom. They cram in way too many members, making it nearly impossible to use equipment during normal hours. You end up standing around waiting instead of actually working out. For what they charge, this is unacceptable. The biggest issue is management. They are unprofessional, rude, and unwilling to listen. Conversations turn into arguments because staff talk over customers rather than trying to solve anything. There’s zero accountability—every problem gets brushed off with excuses instead of solutions. Policies are vague, poorly explained, and seem to change depending on who you talk to. Fees appear out of nowhere, and customers are left dealing with the consequences of the gym’s own disorganization. This place cares more about locking people into payments than providing a proper fitness experience. There are far better gyms out there—save yourself the stress and go elsewhere.

Negative experience: This gym has serious management issues, and I’m convinced this is not a one-time mistake—it’s how they operate. First of all, the gym is way too crowded. They clearly oversell memberships without caring if members can actually use the equipment. You waste more time waiting than working out. Staff are clueless and give different answers depending on who you talk to. My friend contacted them to cancel their membership early on and was told over the phone that everything would be taken care of. Later, charges showed up anyway. When questioned, the response was the same lazy excuse: “We don’t have a record.” Instead of owning their mistake, the manager got loud, aggressive, and talked over the customer, refusing to listen or find a solution. Apparently, their poor record-keeping magically becomes the customer’s responsibility. Then come the surprise rules and fees that were never explained before. Suddenly there’s a notice period, extra charges, and penalties—basically whatever they can come up with to squeeze more money out of you. My friend ended up paying a ridiculous amount just to finally be done with this place. The owners should seriously rethink who they’ve put in charge, because this gym is being run like a cash grab, not a business that respects its members. If you’re thinking of joining—don’t. There are way better gyms that won’t lie, argue, or trap you into paying money you don’t owe.

Negative experience: This gym is poorly managed and not worth the headache.They clearly oversell memberships, because the gym is always packed beyond capacity. Getting access to basic machines is a struggle, and staff seem confused most of the time, giving inconsistent information. Customer service is where things get truly ugly. Management is loud, dismissive, and talks over customers instead of listening. Any issue you raise is met with the same excuse—“we don’t have a record”—as if their lack of organisation is somehow the customer’s fault. Instead of resolving problems, they push unexpected rules, hidden fees, and sudden charges that were never properly explained upfront. It feels less like a gym and more like a place designed to squeeze money out of people. The owners seriously need to rethink who they put in charge and how this business is being run. Plenty of gyms treat their members with respect—this one doesn’t. Avoid if you value your money and peace of mind.

Fantastic experience: Been a member for 3 yrs and love it here. Always smells and looks clean. The machines are always working but unfortunately, the only downside is that the location is not convenient (theres also northgate) I wish there was a location in SW. I would rate its overall 10/10 tho. The best in the city in my opinion.

Positive experience: The gym itself is nice and staff are lovely but the yearly fee is a scam. I wanted to cancel my membership before the year was up but they said I would be charged to break the contract which was understandable but they wouldn't let me pre cancel for when the year was up. So I planned on coming in when it was at the year mark so I wouldn't get charged a new yearly fee, but I didn't get a warning or anything it was just an email that they had Auto charged my card for the yearly fee. I went in roght after seeing that email to cancel and get the fee back as I'm cancelling and don't want to pay for another year but they said it's non refundable, it was literally just taken out of my account and I'm cancelling and I still had to pay the year membership fee. I will be finding a new gym when I'm ready to join again that doesn't have rediculous yearly fees on top of monthly ones.

Fantastic experience: Great gym with a motivating atmosphere and friendly staff, clean and well-equipped, and genuinely a place that makes you enjoy working out and stay consistent.

Negative experience: Membership price is way too higher than other places plus way less equipments and smaller space compared to other places. Wouldn’t recommend it. Ended up getting membership at planet fitness and couldn’t be more happier.

Fantastic experience: I was initially given a tour by Suman, and she was so kind and understanding. I personally dislike having a personal trainer but it’s awesome they have that as an option. Overall Review: I have been going here for about a month and I’ve visited during different times of the day. The gym is clean. The people are nice and helpful. All girls are respectful and clean the machine unlike co-ed gyms. When it’s busy, it doesn’t even feel like it’s busy, due to the LARGE area! There is even a SAUNA..like shutup that’s so cool . The group class options are fun and I think $28/ biweekly (a black Friday sale price ;) ), is very affordable for what I’ve received! I just love going here!! It’s damn near perfect in my opinion. Sign up ladiessss

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Great experience at Gymvmt from day one! Jov, Kassy, Grace, Kerry, and Mandy were amazing—so welcoming, supportive, and kind. They made me feel comfortable and motivated right away. Truly a wonderful team and a great environment. Highly recommend!

Fantastic experience: Just For You Ruban .. I want to take the time to share an experience that truly meant a lot to me and to give the biggest shout-out to Ruban, because she genuinely had a life-changing impact on me. A few months ago, I walked into the gym simply to check it out. At that point in my life, I wasn’t in the best place mentally or physically and I honestly didn’t expect anything more than a quick tour or basic information. What I received instead was compassion, patience, and genuine human connection. From the very first conversation, Ruban took the time to truly listen to me. She didn’t rush the interaction, didn’t make me feel pressured, and never once made me feel judged. She asked the right questions, understood what I was going through, and responded with so much kindness and positivity. Her words, her energy, and her presence alone made me feel lighter like someone finally understood me. That one interaction completely shifted my mindset. It gave me hope, motivation, and the courage to start taking better care of myself. What stood out most was that Ruban didn’t just see me as another person walking into the gym — she saw me as a human being who needed support, encouragement, and belief. What makes Ruban truly exceptional is that her care didn’t stop after that first visit. Over time, she continued to check in on me, remembering my journey and genuinely asking how I was doing. Every time she sees me, she greets me with the warmest smile, the biggest hugs, and words of encouragement that never fail to lift my spirits. Hearing her say, “I’m proud of you,” has meant more to me than I can put into words.Because of her, I kept showing up. Because of her, I stayed consistent. And because of her constant positivity and belief in me, I’m still standing here today smiling, stronger, and choosing to live my life with purpose and confidence. You don’t come across people like Ruban very often. She is kind, authentic, uplifting, and deeply genuine. She brings so much positive energy into this gym that it creates a welcoming, safe, and motivating environment for everyone who walks through the doors. This gym is incredibly lucky to have someone like Ruban. She is truly a gem, and her impact goes far beyond fitness. I will always be grateful for her support, her encouragement, and the difference she made in my life. Highly recommend this gym — not just for the equipment or workouts, but for the people, the community, and especially for individuals like Ruban who truly care.. This gym is lucky to have her on the team—she makes a real difference every day. I’m sure so many people can relate to this, because when women lift other women, it’s more than support—it’s understanding and comfort. Thank you for listening to every one of us who came to you, and for being there without judgment. Big Hugs .. ♥️ Love You Loads Bravo Thanks

Fantastic experience: Great gym with a very welcoming and supportive environment. The staff is friendly and professional, and Ruban in particular was very kind and helpful. She took the time to explain things clearly and made the whole experience smooth and stress-free. Customer service here really stands out. Overall, a great place and definitely recommended.

Fantastic experience: great gym!

Fantastic experience: Very great gym. Discreet is amazing.

Fantastic experience: Kassy was super nice, helpful and welcoming!!

Fantastic experience: I love coming to this gym!!! I feel so comfortable and welcomed here and everyone is so helpful. Also super clean in this facility. Cassy is the sweetest and always makes an effort to say hello and ask how you’re doing. Love coming here!!!

Fantastic experience: Awesome place & awesome people.

Negative experience: Very disappointed with HERGYM due to hidden fees and a difficult cancellation process. I paid $50 just to freeze my account, couldn’t extend it despite unforeseen circumstances, and was forced to cancel. I was then charged a $150 cancellation fee plus an unexpected bi-weekly deduction for a month(just because o didn’t informed in prior)In total, I paid around $260+ just to cancel my membership!! These fees were never clearly explained at signup. Cancellation requires visiting in person, which is unrealistic if you’re out of the country—emails and even sending my family member were initially ignored. Eventually resolved online, but only after a lot of hassle. Gym is fine, but the policies are unfair and lack transparency, felt very very very frustrated on process.

Fantastic experience: I love this gym. Ruban was phenomenal and made the signing-up process so lovely. The best gym experience by far.

Fantastic experience: love this gym, staff is super friendly and amazing especially ruban!

Fantastic experience: Awesome place

Fantastic experience: HergymVMT is honestly the best gym in the area. The environment is so welcoming, clean, and motivating. I always feel comfortable working out here. A special shout-out to Rubal tye sweetest and kindest person I’ve ever met. She has helped me so much with all my confusion, always answering my questions and guiding me without hesitation. She’s truly supportive and always ready to help every member. Her positive energy makes the whole experience even better. If you’re looking for a gym where you feel supported, confident, and cared for, HergymVMT is the place. Highly recommend!

Fantastic experience: I recently joined HerGym, and as someone who is completely new to the gym world, I couldn’t have asked for a better first experience. From the very beginning, the atmosphere felt welcoming, supportive, and comfortable—perfect for a beginner like me. A special shout-out to Ruban, who consulted me during my first session. She was incredibly patient, friendly, and knowledgeable. She took the time to understand my goals, explained everything clearly, and guided me through each step without making me feel nervous or overwhelmed. Her encouragement gave me so much confidence and made me excited to start my fitness journey. The gym is clean, well-equipped, and has a great positive vibe. The staff is supportive, and the environment truly motivates you to stay consistent.

Negative experience: Very bad customer experience, unprofessional and liars. I am 25 weeks pregnant and my pregnancy counts as high risk and my doctor said avoid gym activities so I went to gym to cancel membership and the front desk lady said there is option of freeze too and I said i want to cancel it. I request if you can reduce cancelation fees and then she talked to Mandy (office worker) and then front desk lady came back to me and said Mandy said if you give a medical note from doctor we will minimize your cancelation fees very less. I said okay I will provide you medical note. Today when I went there and talk to front desk and Mandy, they both said there is no option for that your under term we can put you in freeze for free but no cancelation fees minimal option. And I spend money to get that note. They both react like I am liar then I said check your CCTV cameras I came in October last week. And they said ok sit we will see what we can do for you. And at last they charged full cancelation fees. They waste my money on medical note and time too..seriously shame on them who don’t care about other money and time.

Fantastic experience: Incredible environment, the staff are very friendly and welcoming. The gym itself is very impressive, it offers a lot of great amenities and work out equipment. My consultant Rubandeep was incredibly kind and very knowledgeable she helped me find a plan that fit me the best. Would recommend this gym to anyone who enjoys fitness.

Negative experience: I was recommended to join this specific gym/location by someone I trust. I paid for everything upfront, including personal training sessions, because I have health issues/ dietary restrictions and needed one-on-one support. I chose to work with a specific trainer for that reason. Mid-summer, that trainer moved away due to personal reasons. No one from the gym — neither the trainer nor the front desk — informed me about the change. Meanwhile, my payments continued as usual. Without knowing what was going on, I reached out to my trainer, and instead received texts from two different people offering to take over. I explained to both that I had no idea who my new trainer was supposed to be. Eventually, one of them confirmed they would take over. Shortly after, I was in a motor vehicle accident and couldn't attend the gym. I texted the new trainer to let her know and told her I’d be in touch once I was ready to return. She never responded. Two months later, when I was able to return, I texted again to say I was ready to resume training. I followed up the next day — still no reply. Frustrated, I went to the gym in person on October 10. I explained the situation to the woman at the front desk — she was polite and said she'd ask the trainer to email me, since she wasn’t responding to texts. I also asked if there was any other way to get in contact. I waited the entire Thanksgiving weekend out of courtesy, but now it’s been over 10 days and I still haven’t heard anything. I don’t understand why the gym is taking on new personal training clients — especially those with injuries or health issues — if their trainers are this unresponsive. I’ve paid for a service I’m not receiving, and I’ve made every effort to communicate respectfully. At this point, I feel ignored and taken advantage of. I would not recommend this gym based on my experience, especially for anyone seeking reliable one-on-one support or dealing with health concerns.

Fantastic experience: I had great experience while doing gym and having personal training sessions. My consultant Ruban is a gem. And also my trainer jordyn gave her 100% to train me and also solves my queries.

Fantastic experience: This gym is always really clean and they have great open to guest events with free classes and much more.

Fantastic experience: I went for the Breast Cancer Awareness party and got a membership after the workout because I enjoyed it there! The females only location is also a great vibe. Ute was very helpful in helping me sign up for my membership!

Fantastic experience: Very friendly welcoming environment. Staff are very helpful and knowledgeable.

Fantastic experience: Great location, trainers, environment and management. This gym is always super clean too!!

Fantastic experience: Wonderful club! I really enjoy my experience here. Ute is amazing! She immediately had warm, vibrant energy that made me feel comfortable and motivated, even though I was initially nervous. Now, I can work the machines, and I feel like I know exactly what I’m doing. Not to mention, the atmosphere of the gym is wonderful and empowering. I feel comfortable, safe, and driven. I recommend!

Fantastic experience: clean gym i love the staff always kind and polite i feel so welcomed im so excited for my fitness journey even more if anything keep it up ladies!!

Fantastic experience: Great promo! Ruban is very accommodating help us all in registering! Look forward mored to more days in the gym

Fantastic experience: A special thanks for the staff at HER GYMVMT Whitemud, especially Ruban! She helped pretty much my entire family to register and even created a welcoming energy for all of us first timers. Thank you Ruban!

Fantastic experience: Ruban has been a great help with starting me and my family’s workout journey. Every tome we walk into her office, she always greets us with jokes and smiles.

Fantastic experience: Staff are accommodating and help me to be interested in signing up for a membership today. Love the people assisted mo to use the machines and uteh is so friendly.

Fantastic experience: Love the classes, atmosphere and staff. Totally recommend!

Fantastic experience: I absolutely love this place! Ute totally set me up with exactly what I need and Leah is amazing as a trainer working with injuries and still pushing! Thanks for getting me going again Ute!!

Fantastic experience: Very nice workers, very helpful , it was very fun to learn new things, I loved it haha

Fantastic experience: I love this gym,great staff,very clean.the classes r the best,full body work out!!!!! Must check out

Fantastic experience: Love the staff …one of the employee ute she is amazing very helpful … very nice and quite area to work out.

Fantastic experience: Amazing gym. The membership fees are very reasonable. Personal training for no extra charge! Ute helped me set up my membership and she was great!

Fantastic experience: I signed up for this gym 2 months ago. It has been the best experience for me. The staff are friendly and super helpful. Ute signed me up and she has been a huge support for me since day one. She is awesome!!! This gym has a great selection of work out classes and the instructors are really good. I have met lots of great people here and feel this gym is one of the best gyms out there.

Positive experience: Sweating with the oldies

Negative experience: Great equipments and hygiene. Really good staff moreover, safe and positive ambience. I love to go for my workouts here. I am making an edit to my review today as i am very frustrated over broken gym equipments and water machine which hasn’t been fixed after many complaints. It is very disappointing.

Fantastic experience: I have been coming to this location since it opened (Spa Lady) and for many years when the gym was a Century Park. What makes this gym stand out isn’t the equipment, but the class instructors. Anna teaches the Pilates class and I have found it so helpful. Her instruction and assistance has helped me gain strength and confidence. She is always welcoming and encouraging and is thorough with her direction-I don’t worry about injuring myself! I attend Rosey’s classes (yoga and booty builder) and it’s inspiring how someone can have such a calm and happy demeanour and push you to sweat. She has said things in Yin that have made me reflect and change my perspective. Chi’s yoga classes are challenging and I’m shocked at some of the positions she’s helped me get in to! I’m learning so much about pushing myself and listening to my body. It’s sometime a push to get there but I always feel better after these classes. I have noticed an uptick in membership over the past year-it’s very busy. Classes fill quickly. I’d love to see more offerings of all of these classes. These instructors set this gym apart from others. Front staff are very welcoming as well!

Fantastic experience: Keep girls busy and shape

Fantastic experience: I love this place, all the equipments and change-rooms are very clean & tidy. All the trainers are very friendly especially Ruban. She was the one who helped me with the gym tour & membership on my first day. I always look upto Ruban incase i need to try a new machine or need help with anything in the gym. She is very helpful and motivational.

Fantastic experience: Amazing gym! Motivating but relaxed atmosphere — truly feels like home. The equipment is top tier and well maintained. It’s always very clean. Staff are incredibly friendly, especially Kassy and Evelyn at reception. I’ve tried several gyms in the city, and this is by far the best. Highly recommend!

Fantastic experience: I love this gym. I know a trainer her name is Ruban she has very nice and good behaviour with clients. she is nice❤️

Fantastic experience: Nice place for me time

Fantastic experience: I join this gym recently, according to my prospective it's a best gym not because I join because the staff is cooperative as well as the cleanliness of gym and last but not least I love about this gym that it's her gym only.

Fantastic experience: Highly recommended. Special thanks to Ruban, Humble and knowledgeable fitness consultant.

Fantastic experience: On my way home

Fantastic experience: Ruban is absolutely amazing! She’s incredibly knowledgeable about fitness Her positive energy and encouragement make every session enjoyable and motivating.

Fantastic experience: I want to say that the gym is very good, it's clean and the machines are great. I especially want to mention Ruban's name. She is an excellent consultant who brings positivity and has a great way of talking to people. She is amazing, kind-hearted, and very sweet.

Fantastic experience: I heard a lot about Ruban Every one said she is awesome

Fantastic experience: Ruban is a professional at her job So nice and helpful

Fantastic experience: Ute K. helped me sign up for my membership and was amazing throughout the whole process. She went out of her way to make sure I understood everything and felt confident about what I was signing up for. Super friendly and professional. Excellent customer service!

Fantastic experience: Ruban is the best mentor and true motivation at the gym — always lifting everyone’s spirits along the way

Fantastic experience: Ruban is so helpful and nice

Fantastic experience: ruban is so help full and amazing

Fantastic experience: Ruban helped us a lot and she is very wonderful. Thank you Ruban

Fantastic experience: Ruban is the best She is very helpful

Fantastic experience: Awesome facilities and classes

Fantastic experience: I love this gym! All the staff are so kind but Kassy at the front desk is the sweetest and always makes me feel so welcomed :)

Fantastic experience: This gym is really nice and super clean. Kassy, Grace, Janeah were super nice and they are always so friendly!

Fantastic experience: I really enjoy going to this gym! The atmosphere is always welcoming, and all the staff are incredibly friendly — especially Janeah, Kassy, and Grace. They go out of their way to make everyone feel comfortable and supported. It makes a big difference when the team is as positive and helpful as they are. Highly recommend!

Fantastic experience: Love this gym! The staff are very welcoming and the equipment is top notch! Plus the all women environment is the best!

Fantastic experience: Janeah, kassy and grace are very helpful!

Fantastic experience: I had a great experience with this gym. I feel very comfortable and staff listened all my concerns patiently. All staff is friendly and supportive, I truly appreciate the warm and professional care I received."Mandy is an amazing trainer! She was super helpful when I first started at the gym, showing me the ropes and making sure I felt comfortable with the equipment and routines. Her guidance and support really helped me get started on the right foot, and I appreciate the encouragement she's given me along the way.

Negative experience: I used to feel safe coming here because it was advertised as a women-only gym. Lately, that hasn’t been the case. A male was allowed into the gym and stood in the glass office staring at everyone the whole time. It made my friend super uncomfortable. When she brought it up to the staff, they were rude and didn’t seem to care at all. I’ve also seen men come in during open hours to do repairs or construction work. It’s frustrating and disappointing when we’re paying for a space that’s supposed to feel private and safe.

Negative experience: I signed up thinking this was a private, women-only space, but that hasn’t been the case. I was working out with my friend and a man was allowed into the gym and went to the the glass-walled office and stood there watching people as they worked out, which made both me and my friend feel uncomfortable. When the concern was brought up to the staff, they were dismissive and brushed off the concern. Unfortunately there was no professionalism. If you’re expecting a truly women-focused and respectful environment, this gym doesn’t live up to that.

Negative experience: I never imagined I’d feel so uncomfortable in a space that’s supposed to be for women only. I go to this gym because I believed it was a safe and private space where women could work out without being watched or objectified. But recently, a man was allowed inside, not just briefly, but for 20 minutes while women were actively working out in shorts, sports bras, and gym attire that’s completely normal in a girls-only gym. He wasn’t just signing papers - he kept turning around and looking at the girls working out, making multiple women, including myself, feel stared at and violated. Supposedly there to sign paper work for his wife while being there for 20 minutess??? I made eye contact with him more than once and felt so uncomfortable that I had to go hide in the change room. When I brought this up to the front desk, the staff dismissed my concern and said they had made an announcement. That’s not an excuse, especially in a space where many of us are there for their health and focus on themselves - most of us wear headphones, and there was no proper warning or pause to ensure women were informed and protected. The entire situation was handled with zero empathy and accountability. What makes this even more disappointing is that GoodLife and other major gyms are much closer to my house. I go out of my way to come here specifically because I wanted to feel safe and comfortable as a Muslim girl. I chose this gym because I expected it to respect boundaries and provide the privacy that women like me seek. If men absolutely must enter for administrative purposes, then the gym should not be open concept. You can’t brand yourself as a private, female-only space and then allow men to linger and observe while women work out. It’s a serious breach of trust. Why is it open concept. There should be more measures so even if a man does have to walk in, he can’t walk past the first point of entry! There should be a screen put up so it’s not that easy for them to look inside! Disappointing part is you guys making 40 females uncomfortable just so you can sign up another girl is crazy to me! Implement clear protocols and boundaries about when and how men are allowed in. Ensure staff are trained to respond to privacy concerns with empathy and accountability. Consider why the concept of “female only” gym is even there if men are openly allowed to walk in! And most importantly, communicate clearly and respectfully with your members when these situations arise. Women deserve to feel safe, respected, and protected in the spaces they invest their time and money in. Please do better.

Negative experience: This gym says it's for women only with female staff, but men are being allowed inside. They walk around and stare, which made me and my friend very uncomfortable. When my friend complained, the staff were rude. It's really disrespectful. If you care about your privacy and comfort, don’t sign up here.

Negative experience: Cancelling my membership after 2 years. While some of the girls at desk and my trainers have been phenomenal - I'm cancelling due to poor management of this place. I was wearing the palestinian kuffiyeh during my workout and Doris would NOT stop giving me death glares. Ma'am if you have a problem with people standing in solidarity for innocent civilians, maybe shouldn't be in charge of a PT team. Not only that but you shouldn't be texting clients at 11 pm - 1 am in the morning telling them to book their next appointment. If you had actually taken look at my profile - you wouldve seen that my appointment had already been booked. It just goes to show that you don't trust your own staff to book their own appointments? Ute on the otherhand is behind the desk sometimes badmouthing her own employees and making fun of them. I thought this was supposed to be a place for women empowerment but we have someone in management bringing other women down? Like what? Lastly. This is a womens only gym. Women should feel comfortable taking off their layers, such as big hoodies or hijabs without worrying about men being in the front. The front desk needs to be covered with frosted glass or another wall to ensure that all clients feel comfortable. Throughout my workouts i literally see women scatter to hide themselves away from the desk when there is a man at the front. You guys need to work on making your staff members and clients feel safe. The microaggressions from Doris, Ute and even Kim are the reason why im leaving this place. Also how can you be so indirectly (and probably directly to your peers) racist when your gyms location is in the heart of a culturally diversed place in the city. 5/5 stars to my trainers and some of the desk girls. -10000 aura points to management

Fantastic experience: Great gym, amazing people, extremely talented trainers and instructors. To all the wonderful ladies in the area near this gym, do yourself a favour and add this place to your must-go for stress relief list. You won't regret it!

Fantastic experience: Kassey is an amazing receptionist.

Fantastic experience: I joined this gym 4 months ago and I have to say .The gym itself is always clean and well-maintained, which really adds to the overall experience. The equipment is in great condition, and the facility is kept tidy throughout the day. Specially Ruban is truly a gem at HER GYMVMT Whitemud in Edmonton! She brings such a positive and motivating energy every time she walks into the gym. Whether she’s working out or supporting others, her dedication, consistency, and friendly nature truly stand out. She naturally inspires everyone around her. Always respectful, kind, and focused, she helps make the gym environment feel more welcoming and encouraging for all.

Fantastic experience: just started here and i already love it, the staff is so sweet and its a very comfortable environment where no one judges u. ruban is great, shes so helpful, kind and pushes u to do your best :) definitely recommend coming here !

Fantastic experience: GYMVMT is best gym , staff is very friendly especially my trainer RUBAN she is very motivating ,knowledgeable, friendly, patient and really cared about helping me get to my fitness goals

Fantastic experience: My name is Manpreet Kaur. I had heard great things about this gym, and after visiting, I am truly happy to say they were all true. A big thanks to my trainer, Rubandeep, who is not only knowledgeable but also very polite and supportive. She explains everything clearly and always encourages me in a positive way. Her friendly and professional approach makes workouts enjoyable and effective. I highly recommend this gym to all fitness enthusiasts. With trainers like Rubandeep, you are in excellent hands.

Fantastic experience: I absolutely love HER GYMVMT! The gym is clean and spacious.The staff is very kind and helpful. They always greet you with a smile and make you feel welcome. Especially Ruban ma’am explains the exercises so clearly and supports you throughout. Highly recommend this gym to anyone starting their fitness journey!

Negative experience: Scammy, take all your money, and aren’t clear on their policies. I had a membership back in COVID right before they shut the gyms and they still charged me for the entire year despite the fact that they were closed for any in person workouts other than with a personal trainer. Tried to come back and try again and was hit with a bunch of other unnecessary charges, even within my free trial period. I wish there was actually a women’s only gym in Edmonton that was more accessible and affordable—this is not it.

Negative experience: So I signed up for a free trial and canceled before the end date, guess what they still CHARGED ME! apparently they charge every Thursday, BUT HOW DOES THIS APPLY TO MY FREE TRIAL CHARGE ME AFTER MY TRIAL THEN! I am NEVER COMING BACK TO THIS GYM! SAVE YOUR MONEY AND TIME AND DO NOT SIGN UP FOR THIS GYM

Fantastic experience: Ruban helped me a lot . She’s the best consultant one can get . Lots of love :)

Fantastic experience: The staff are amazing! My experience here has been great so far

Fantastic experience: My experience here at HerGYMVMT has been nothing short of amazing. My toddlers love the littleMVRS child minding class, the staff in there are incredible & great with the kids. I had a few complications with scheduling them in with the front desk staff here & there in the beginning but could have very well been miscommunication on both our parts. So very glad they are accommodating & try to make it up to you as best they can, so thankful. A special shoutout to Ute, I came in on a random Friday to ask some questions cause I haven’t been in a gym for a few years & had no idea where to even start. I ended up leaving with a membership & had classes booked & a personal trainer (another shoutout to Laura) that has been a great experience. All for a very affordable price! The gym is immaculately clean 24/7 & every woman working out here I’ve encountered are very nice. The support here from the entire staff is more than I could have hoped for while reading through some of these other reviews so I definitely recommend just coming in & chatting with a staff member in person with any questions or concerns. I love the environment here, feel very safe & plan on being a long term client/customer.

Fantastic experience: I've only been here two weeks and I love it! I've done a few classes which are great for variety (Anna the instructor is amazing) as well as some mat and weight work. The gym is clean and tidy. The change rooms are spacious with lots of mirrors and counter space. I came during a busy time and the weight section fills up quick. I look forward to going to work out, which hasn't happened since I quit my HIIT classes. Very pleased with my decision to join!

Negative experience: I came here for a charity event because I was invited by my friend, who is a current member. I heard nothing but great things about this gym and their staff, however how I was treated by the front desk immediately made me never want to return. There was no “hi”, no offer to help, nothing. The whole interaction the staff member made me feel like I was wasting her time by not knowing where things were/what to do. She barely spoke to me, she basically just turned the terminal to me so I could pay my donation and then stared at me as if to say “why are you still here?” As first impressions go, this is the worst club I have ever tried out. As someone who has worked customer service for a long time myself, I know that the bare minimum is to try to act happy to see people walk in through the door. This is the closest gym to me and I was considering joining up until this point. I definitely will not anymore.

Fantastic experience: Went for the first time here, absolutely amazing puppy yoga day! Definitely coming back for more classes soon!

Fantastic experience: Love this gym! I have been to many gyms and this one is by far the best. As a woman it’s so nice to be able to have this positive uplifting environment! Always a good time !

Fantastic experience: Such a friendly, non judgmental environment. My experience so far has been very pleasant, and there are always staff around to help

Fantastic experience: This gym is amazing especially the fact that there is a sauna.I love the vibes and how chill it is and a place for women to feel empowered .

Negative experience: I had a best experience with this location.Komal at the front desk helped me to signup and go for the best plan. She is really helpful.

Fantastic experience: Ladies, HERGYMVMT at Whitemud is the gym to go to! A safe, welcoming space with friendly front staff, excellent managers (shout out to Kim and Doris), great personal trainers (see Barb, she’s fabulous), and a nice variety of fitness classes to take. The cleaning staff keep everything so spotless. And make sure to take advantage of the nutrition coaches (Lacy for example). Seriously, an excellent gym