Klub 20 West Island Gym
Information about Klub 20 West Island Gym
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit Canada about Klub 20 West Island Gym:
Klub 20 West Island Gym, located in Beaconsfield, Canada, is widely praised for its cleanliness, diverse facilities, and attentive staff. Many members have expressed their enjoyment of the friendly atmosphere and the variety of classes available, including Zumba and personal training sessions. The gym is open 24/7, which allows for flexible workout times, making it a popular choice among locals. Users appreciate the well-maintained equipment and the separate women's section, which enhances the comfort of female members.
Despite the positive feedback, some users have noted concerns regarding pricing, deeming it a bit high compared to other gyms in the area. Additionally, there have been mentions of occasional maintenance issues with some equipment and the need for improved communication regarding class schedules and updates. Overall, Klub 20 is regarded as a top choice for fitness enthusiasts looking for a well-equipped, clean, and welcoming gym experience.
Klub 20 West Island Gym: Opinions
Fantastic experience: i love this place , always super clean, warm and helpful staff, i just love my gym
Positive experience: helpful staff, dedicated instructors and overall great energy - but very busy
Thank you for your feedback, Stephanie! We're glad to hear that you found our staff helpful and enjoyed the energy of our environment. We appreciate your understanding of the busyness and are continually working to improve the experience for all our clients. We hope to see you again soon!
Fantastic experience: The Klub is well appointed, it’s employees very helpful and friendly and it is also very clean, it is impressing how its cleaning team works non stop.
Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be helpful and friendly, and that you appreciated the cleanliness of The Klub. Our cleaning staff works hard to maintain a welcoming environment, and it’s great to know their efforts have made an impression on you. We look forward to your next visit!
Fantastic experience: Alec service is impeccable best employee at k20
Thank you so much for your kind words about Alec! We're thrilled to hear that you had such a positive experience and that our team member left a great impression. We strive to provide excellent service and will be sure to pass along your compliments to Alec. Your feedback means a lot to us!
Fantastic experience: Great gym great staff and a nice environment but not the best choice in music for working out
Thank you for your positive feedback! We're thrilled to hear that you enjoy our gym and appreciate our staff and environment. We take your comments about the music choice into consideration and will look for ways to enhance the workout experience. Your input is valuable to us as we strive to improve. We look forward to seeing you again soon!
Positive experience: Great gym amazing people but not best choice of music
Thank you for your feedback, Mathieu! We're glad to hear you enjoy our gym and appreciate the amazing community. We take your comments about the music selection to heart and will consider it as we strive to enhance our atmosphere. We look forward to seeing you again in the gym!
Fantastic experience: Great gym alec and kate are amazing employee
Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our gym and that Alec and Kate made a positive impression. We appreciate your support and look forward to seeing you again!
Positive experience: It is unfortunate that many members do not use the disinfectants after using the equipment. Also very gross that in the men’s locker room the guys sit on the benches bare assed. Maybe management should do something about this but providing free towels to sit on
Thank you for your feedback, Philippe. We appreciate you bringing these concerns to our attention. We will certainly look into improving our sanitation practices and explore the idea of providing towels in the men's locker room to enhance comfort and cleanliness. Your insights are valuable in helping us create a better environment for all members.
Fantastic experience: I became the fittest ever when I went to this gym. It's a great place to work out with a lovely staff and some really awesome personal trainers. I really loved some of the classes that were offered, too.
Thank you for your fantastic review, Lisa! We're thrilled to hear that you've achieved your fitness goals and enjoyed your time at our gym. Our staff and personal trainers are dedicated to supporting our members, and it's great to know you appreciated the classes as well. We look forward to continuing to help you on your fitness journey!
Fantastic experience: Klub20 is a great gym! The staff is always friendly amd helpful. The equipment is new and clean. They are open 24 hours. Highly recommend.
Thank you for your fantastic feedback! We're glad to hear that you enjoy our friendly staff and well-maintained equipment. Your recommendation means a lot to us, and we appreciate your support. We look forward to seeing you at Klub20 again soon!
Fantastic experience: I loved it there, all the different classes, all the teachers they were excellent. I don't live in the west island anymore but if I did I would definitely go back anytime
Thank you for your wonderful review! We're thrilled to hear that you loved the variety of classes and appreciated our excellent teachers. It's always great to see our former students enjoying their experiences with us. If you ever find yourself back in the West Island, we hope to welcome you again! Your support means a lot to us.
Fantastic experience: Un super club , propre , accueillant ou tous les équipements sont là , les profs compétents et où l’on se fait des amis !! Quoi demander de plus ?
Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié notre club, nos installations et l'ambiance amicale. Votre satisfaction est notre priorité, et nous espérons vous revoir bientôt pour continuer à vous offrir la meilleure expérience possible.
Fantastic experience: A very nice gym full equipped with machines and weight, always clean. Recommend.
Thank you for your wonderful review! We're thrilled to hear that you find our gym fully equipped and clean. Your recommendation means a lot to us, and we look forward to seeing you at your next visit.
Positive experience: I am very happy with the yoga and in the winter I will do cardio on the elliptical and other classes. Nice environment and very clean.
Thank you for your positive feedback! We're glad to hear you enjoy the yoga classes and appreciate the clean environment. We look forward to seeing you in the winter for cardio and other classes. Your support means a lot to us!
Fantastic experience: Great classes and instructors !!
Thank you for the wonderful feedback! We’re thrilled to hear that you enjoyed our classes and found our instructors to be great. Your support means a lot to us and motivates our team to keep providing exceptional experiences. Looking forward to seeing you in class again soon!
Fantastic experience: Clean gym with a lot of well kept machines and easy parking.
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our clean facilities and the variety of well-maintained machines. We're also glad that our parking made your visit convenient. We look forward to seeing you again soon!
Positive experience: Although I was a member only for one month, I was from out of town. The facilities were always clean and there was many different types of exercise machines that were mostly available when I needed them. The first free coaching with Ryan was very useful and Ryan was very knowledgeable. I was very satisfied with my whole experience.
We're glad to hear that you had a positive experience during your month with us! It's great to know that you found our facilities clean and our equipment readily available. We're also happy to hear that Ryan's coaching made a difference for you. Thank you for your feedback, and we hope to see you again if you're ever back in town!
Negative experience: At $89.66/month, this gym simply doesn’t offer value for the price. The equipment is outdated and rarely upgraded - there’s only one lat pulldown and one seated row machine, which is frustrating during peak hours. For a gym at this price point, that’s unacceptable. The locker room conditions are consistently poor: floors are wet, and there’s a lingering odor that never seems to go away. It gives the impression that cleanliness and upkeep are not a priority. To make matters worse, there are always promotions running for new customers, but absolutely nothing meaningful is offered to loyal members. Upon renewal, the only “perk” they offer is waiving the so called $49 “club enhancement fee”, but nothing ever gets enhanced. It feels like a cash grab, not a reinvestment into the facility. Disappointing overall. This gym needs serious improvements to justify the premium price it charges. EDIT: The reply is sad do better.
Dear Mayank,
We tried to reach you several times over the past few weeks but were not able to connect. We are sorry to read your review, as it does not reflect the standards we set for cleanliness, equipment, and service.
We are a locally owned business and we take pride in maintaining a clean, welcoming, and continually improving facility with a friendly community atmosphere. Some improvements are easy to see and others are behind the scenes, depending on which areas you use most. Recent work includes the only gym with top of the line TechnoGym cardio machines such as our rugged treadmills, stepmills, ellipticals, and more, stronger group exercise programming, hospital grade UV light and HEPA filters in our air ventilation system to support clean air, annual equipment upgrades, new sauna rooms, new digital locks in locker rooms, and so much more across the Klub, including the upcoming equipment enhancements within the next few months in 2025.
If you have specific concerns about cleanliness, equipment, or your membership, please speak with a manager or supervisor at the front desk. We will gladly review everything with you in person and address any issue right away.
We want every member to have a great experience. Please contact us directly so we can understand your concerns and resolve them quickly.
Fantastic experience: Perfect location, helpful staff, very suitable opening hours, equipment and machines are clean and well maintained and there’s so much choice. I love this gym!
Thank you for your wonderful review, Andrew! We're thrilled to hear that our location, staff, and facilities have met your expectations. Providing a clean and well-maintained environment is a priority for us, and it’s great to know you appreciate the variety we offer. Your support means a lot, and we look forward to seeing you at the gym!
Positive experience: Love the classes and the sauna :-) Wish there were a 6pm Thursday class tho!
Thank you for your feedback, Diana! We're glad to hear you love the classes and sauna. We appreciate your suggestion for a 6pm Thursday class and will definitely take it into consideration for the future. Your input helps us improve our offerings!
Fantastic experience: Great facilities and super staff! Very clean. Relaxed atmosphere.
Thank you for your wonderful feedback, Dave! We're thrilled to hear that you enjoyed our facilities and appreciated our team's efforts. Maintaining a clean and relaxed atmosphere is a top priority for us, and it's great to know you felt that during your visit. We look forward to welcoming you back soon!
Fantastic experience: Great neighbourhood gym! Lots of machines, many group classes available as well. Friendly and helpful staff!
Thank you for your wonderful feedback, Natalia! We're thrilled to hear that you enjoy our gym and appreciate our staff. We strive to provide a variety of equipment and classes to meet everyone's needs. Your support motivates us to continue delivering the best experience possible. Looking forward to seeing you in the gym again soon!
Positive experience: Full service gym, nice clean locker rooms, pleasant staff and a good selection of classes.
Thank you for your positive feedback, Andrea! We're glad to hear that you appreciate our facilities and staff. If you have any suggestions for improvement or specific classes you'd like to see more of, please let us know. We look forward to continuing to support your fitness journey!
Fantastic experience: I joined the club more than a year ago. It was hard to do exercise routinely at the beginning. However, with so many classes available, I always find ones that suit me. Now, I have had a good exercise routine! Thank you Klub 20.
Thank you for sharing your experience, Yuliaty! We're thrilled to hear that you’ve found a routine that works for you and that our variety of classes has helped you stay motivated. Your dedication over the past year is inspiring, and we are glad to be a part of your fitness journey. Looking forward to supporting you as you continue to reach your goals!
Positive experience: Good gym, good equipment, friendly staff. The only negative is that they don’t do online signup for classes and they can be overcrowded at times. Otherwise a good gym.
Thank you for your feedback, Paula. We're glad to hear you enjoy the gym, our equipment, and the friendly staff. We appreciate your suggestion regarding online signup for classes and recognize that overcrowding can be an issue at times. Your input is valuable to us as we strive to improve the experience for all our members. We hope to see you again soon!
Fantastic experience: I always like to come to the GYM. It is clean, has good equipment, there is a good atmosphere. The trainers are cooperative and very diligent. My peeve of the month is regarding people who drop their Barbells even though there are a few signs warning not to do that. It also regarding people who drop their plates when they are using a machine. It is louder if they have their ear-phones on.
Thank you for your positive feedback about the gym! We're glad to hear you enjoy the atmosphere and our trainers. We appreciate your concern regarding the noise from dropped equipment and will continue to emphasize gym etiquette. Your input helps us maintain a welcoming environment for everyone. Thank you for being a valued member of our community!
Fantastic experience: Clean environment
Thank you for your feedback! We're glad to hear that you appreciated our clean environment. Your satisfaction is our top priority, and we look forward to welcoming you back soon.
Fantastic experience: Love Klub20, have been a member for couple years. Great staff, variety of equipment, clean gym!
Thank you for your wonderful review, Monika! We're thrilled to hear that you've enjoyed being a member of Klub20 for several years. Our staff works hard to maintain a clean and welcoming environment, and we're glad you appreciate the variety of equipment we offer. Your satisfaction means a lot to us!
Fantastic experience: Super nice and professional staff
Thank you for your kind words! We're delighted to hear that you found our staff to be nice and professional. Your positive feedback motivates us to continue providing the best service possible. We look forward to welcoming you back soon!
Fantastic experience: Very professional friendly place and staff , helped me throughout all the steps to reach a comfortable level of practicing my sport safely and in a healthy manner , I recommend it 100%
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our team professional and supportive throughout your experience. Your recommendation means a lot to us, and we look forward to continuing to help you practice your sport safely and enjoyably.
Fantastic experience: I’ve been training at Klub20 for the last 3 years. I play hockey, which requires gym time for certain reasons and Klub20 offered its best machines. Great staff, great locker rooms. Even the sauna was kept well. I recommend this place as my performance got much better over the years, worth checking out
Thank you for your fantastic review, Dylan! We're thrilled to hear that Klub20 has positively impacted your hockey performance over the past three years. Our team takes pride in providing top-notch facilities and support, and it's wonderful to know you appreciate our efforts. We look forward to continuing to support your fitness journey!
Fantastic experience: Nice staff, clean, lots of equipment and not overcrowded. I highly recommend !
Thank you for your kind words, Jean-Pierre! We're thrilled to hear you had a positive experience with our staff and facilities. Your recommendation means a lot to us. We look forward to seeing you again soon!
Negative experience: Nice Location (3.5 stars) and the equipment is decent as well (3 stars); But the gym membership price is way too much for the services they provide (2.5 stars). The main issue with this Gym is the Hygiene. The men's locker room is horrible (0.5 stars). The lockers are dirty, the wet sauna is grimy and smells like a dirty wet dog, the showers are nasty, they have black grime in the floor and wall tiles, and the shower glass doors are always dirty. You can tell they don't clean on a regular basis at all. It is the worst I have ever seen in any gym I have been in over the last 30 years. Based on the amount of membership traffic; The lockers SHOULD be wiped down at least 1-2 TIMES PER WEEK, the wet sauna SHOULD be sprayed with chemicals and hosed down DAILY. The showers SHOULD be cleaned DAILY as well. Instead of the staff just sitting in the front and playing on their cell phones, have them clean something as part of their jobs.
Thank you for your feedback regarding the condition of our facilities, particularly in the men's locker room. We take hygiene and cleanliness very seriously, and it’s concerning to hear that we did not meet your expectations. Your suggestions about increasing the frequency of cleaning are valuable, and we will be sure to discuss them with our team. We're committed to improving the experience for all of our members and appreciate your input on this matter.
Positive experience: Excellent club sportif. J'apprécie particulièrement les cours de groupe. L'équipe à la réception est excellente.
Merci beaucoup pour vos commentaires positifs, Monique. Nous sommes ravis que vous appréciiez nos cours de groupe et que notre équipe à la réception vous ait bien servi. Votre satisfaction est notre priorité, et nous espérons vous voir continuer à profiter de nos installations. N'hésitez pas à nous faire part de vos autres suggestions pour améliorer votre expérience.
Fantastic experience: By far the best gym I've been to. The staff is always happy and ready to help. The gym is always clean and when the machines go down for maintenance, it usually isn't long before it is fixed. The 24/7 aspect of the gym is really helpful, with the only closures being for holidays.
Thank you for your wonderful review, Carter! We're thrilled to hear that you enjoy our gym and appreciate our team's dedication to cleanliness and maintenance. Our 24/7 accessibility is designed to fit your schedule, and we're glad it's been beneficial for you. We look forward to seeing you during your next visit!
Fantastic experience: Great gym! Just love it :)
Thank you for your wonderful feedback! We're thrilled to hear that you love our gym. Your support means a lot to us, and we look forward to seeing you during your next visit!
Positive experience: A great gym in the West Island. Nice space, clean, and lots of equipment to meet my needs. Friendly clientele too!
Thank you for your feedback and for rating us 4 stars. We're glad to know you had a positive experience with our business. If you have any specific suggestions or thoughts in the future, we would love to hear them. We look forward to serving you again soon.
Fantastic experience: I have been a member on and off for several years and am very impressed with the cleanliness, availability of machines and love the variety of classes and being a 24/7 gym!
Thank you for your positive feedback, Erin! We're thrilled to hear that you appreciate our cleanliness, machine availability, and the variety of classes we offer. Your support over the years means a lot to us, and we're glad you enjoy being a member of our 24/7 gym. We look forward to continuing to provide you with a great fitness experience!
Positive experience: The mats need to be replaced/ but the classes are varied and I like the instructors.
Thank you for your feedback, Christine! We're glad to hear you enjoy the variety of classes and our instructors. We appreciate your input about the mats and will look into replacing them. Your support means a lot to us!
Positive experience: It is a great gym. The clientele are just average people trying to be healthy. I particularly like the fact that I don't see people filming for their latest attempt to go viral. The only downside is that they have both male and female cleaning staff yet insist on having female cleaning staff in the men's change room and a male going in the women's change room.
Thank you for your feedback, Jason. We're glad to hear you enjoy the gym's atmosphere and appreciate the focus on health and wellness among our members. We take your concerns about cleaning staff in the changing rooms seriously and will review our policies to ensure everyone feels comfortable. Your input helps us continuously improve our services. We look forward to having you back at the gym!
Fantastic experience: The best gym I’ve been to in a long time .. the staff is amazing always will to help with any of my concerns .. classes are great my trainer Leila is the bomb .. great place to be
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying our gym and that our staff, classes, and trainer Leila have made a positive impact on your experience. Your support means a lot to us, and we're excited to continue helping you on your fitness journey. We look forward to seeing you in the gym!
Fantastic experience: I have had a great experience at Klub20. My personal trainer Marlon was key to my success. He was very knowledgeable and has helped me incredibly in striving towards my fitness goals. Although I have a couple of joint issues, Marlon was easily able to adapt workouts to suit my particular needs. I always felt at ease with Marlon and always enjoyed our training sessions.
Fantastic experience: Always clean, 24h, great equipment. Sick gym
Thank you for your fantastic review! We're thrilled to hear you enjoy our clean facilities, 24-hour access, and quality equipment. Your support motivates us to keep providing a great gym experience. Looking forward to seeing you again soon!
Fantastic experience: Well equipped. Very clean. Friendly staff. Lots of amenities. Reasonable rates. Always open!
Thank you for your fantastic feedback, Mohammad! We're delighted to know you found our gym well-equipped, clean, and staffed with friendly personnel. Your satisfaction with our amenities and rates is incredibly encouraging. We strive to create a welcoming environment and appreciate your support!
Positive experience: It’s quite hot in the gym, I prefer if it was cooler.
Thank you for your feedback, Stanislava. We appreciate your input regarding the temperature in the gym. We'll look into ways to improve the climate for a more comfortable workout experience. Your comfort is important to us, and we hope to enhance your visits in the future.
Fantastic experience: J'ai essayé plusieurs gyms du West Island et c'est de loin le meilleur: toujours propre, excellent choix d'équipements, appareils très bien entretenus et souvent neufs, environnement agréable, excellents services, personnel super sympathique et compétent !!! Depuis quelques mois j'ai aussi prix un coach personnel. Son prénom est Allan et je le recommande chaudement. De toute façon ils sont tous très bien. Merci et respect à tout le personnel de K20 ;)
Merci beaucoup pour votre excellent retour ! Nous sommes ravis que vous appréciiez notre gym ainsi que nos équipements et services. Votre recommandation pour Allan et l'ensemble de notre équipe est très appréciée. Nous nous efforçons toujours de créer un environnement agréable pour nos membres. À bientôt chez K20 !
Positive experience: I’m a former Sattva Studio member who made the decision to follow their amazing instructors to Klub Athletik. Continue to enjoy their yoga classes; they’re often packed with too many yogis & not enough room space. Wish there were more yoga options in the evenings & on weekends & perhaps that would help resolve the overcrowding.
Thank you for your feedback, Laura. We're glad to hear you enjoy our yoga classes and appreciate your support for our instructors. We understand the concern regarding space and are continuously exploring options to enhance our schedule and accommodate more sessions, especially in the evenings and on weekends. Your suggestion is valuable, and we will take it into consideration as we plan for the future.
Fantastic experience: I chose this gym because it is close to my place of work. It is always clean, there is a great choice of equipment, staff is friendly and it being 24 hours is great.
Thank you for your wonderful review, Christine! We're thrilled to hear that our gym's cleanliness, equipment selection, and friendly staff have made your experience enjoyable. It's great to know that our 24-hour access is convenient for you. We appreciate your feedback and look forward to seeing you in the gym!
Positive experience: Love this gym and am happy to be back! My only desire would be to add some yoga nidra to the mix of classes and to offer more 5:30 classes. Otherwise, I’m happy
Thank you for your positive feedback, Susan! We’re thrilled to hear you love being back at the gym. We appreciate your suggestions for adding yoga nidra and more early classes, and we will certainly take those into consideration as we continue to enhance our offerings. Your input is invaluable to us!
Fantastic experience: Great gym! Always clean, they don’t bother you, you never run out of machines, everything works well! And best part open 24/7!!!
Thank you for your fantastic review, Kelly! We're thrilled to hear that you enjoy our clean facilities and 24/7 access. Providing a great experience with plenty of available equipment is our priority. We appreciate your support and look forward to seeing you at the gym!
Fantastic experience: Been going here for 2 years now. Locker rooms are always clean, lots of machines and squat racks, never felt there was an inadequate amount. They have barbell foam pads, ankle straps, and plenty of other accessories to borrow at the front. Mostly everyone is quite friendly too!
Thank you for your wonderful review, Christine! We’re thrilled to hear that you’ve been enjoying your time with us for the past two years. Maintaining a clean and well-equipped environment is a top priority for us, and it's great to know you appreciate it. We also love fostering a friendly community, and your feedback reinforces that. We look forward to seeing you at your next workout!
Fantastic experience: I have been going to this gym for the past year and I highly recommend it. The facilities are always clean and equipment maintained very well with two types of saunas! On a personal note as of 6 months ago I hired one of the K20 personal trainer staff who has helped me lose over 40 pounds and get back in shape. So shout out to Kamy and the Klub20 gym for helping me attain my goals this year.
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience at Klub20 and that Kamy has made a significant impact on your fitness journey. Your success of losing over 40 pounds is an incredible achievement, and we're proud to be part of that. We appreciate your recommendation and look forward to continuing to support you in your fitness goals!
Fantastic experience: Great gym
Thank you for your positive feedback! We're thrilled to hear that you enjoy our gym. Your support means a lot to us.
Fantastic experience: Excellent knowledgeable staff and trainers. Over two years of consistent training at Klub 20 with great support from Ray as my personal trainer. Plenty of equipment that suits all fitness levels, and fitness goals
Thank you for your fantastic feedback, David! We're thrilled to hear you’ve had a positive experience with our knowledgeable staff and trainers, especially Ray. It's great to know our equipment has met your fitness needs over the past two years. We’re committed to supporting you on your fitness journey, and we look forward to seeing you continue to thrive at Klub 20!
Positive experience: Professional staff, clean, nice atmosphere, lots of space and lots of choices of machines and equipments.
Thank you for your positive feedback! We're glad to hear that you enjoyed our professional staff, clean environment, and ample equipment options. Your satisfaction is important to us, and we hope to see you back soon for another great experience.
Fantastic experience: good equipment, friendly staff
Thank you for your positive feedback! We're glad to hear that you found our equipment satisfactory and our staff friendly. Your satisfaction is our priority, and we look forward to serving you again.
Fantastic experience: Last fall I retired from many years of energetic and enthusiastic interactive teaching and need to regroup. I thought I could do so on my own. But after a few well structured sessions with Leila, I realized that I was wrong. Instead of failing in my goal, I can now see an expeditious and enjoyable path to success around the corner. There is no substitute for professional support and informed guidance. Thank you, Leila.
Thank you for your wonderful feedback, Fred! We're thrilled to hear that your sessions with Leila have made such a positive impact on your journey. It’s great that you’ve found a clearer path to success with professional support. We appreciate your trust in us and wish you all the best as you move forward.
Positive experience: Good vibes any time of day. The women’s only section was the best idea.
Thank you for your 4-star rating, Lindsay! We appreciate your support and look forward to serving you even better in the future.
Fantastic experience: Hello, After the switch over from Sattva , Yoga . I am absolutely thrilled to be at Klub 20 now. The classes are fabulous, the instructors and staff so friendly . It is a pleasure to come to the gym daily , and believe me I love it , and I am making great use of all the gym has to offer , my addition to the challenging, fun weight classes and spinning have stepped up my fitness goals . Thank you Sue Walker
Fantastic experience: I was very sceptical to join a gym and I went with a friend to a class on the $5 Thursday friend day and I was sold. This gym is great! The equipment is top-notch, the staff is friendly and helpful, and the atmosphere is motivating. They have a variety of classes and it’s open 24 hours a day. I decided to get a personal trainer to learn the machines and different workouts and Leila did not disappoint. She is extremely reliable, punctual and professional – always set up & ready to start training ahead of time, with an exercise routine planned. I've seen real progress since joining, and I highly recommend it
Thank you so much for your wonderful review, Alexandra! We're thrilled to hear that you had a great experience with us and that Leila has been instrumental in your fitness journey. Your recommendation means a lot to us, and we're here to support you every step of the way. We look forward to seeing your continued progress!
Fantastic experience: facile d
Merci beaucoup pour votre retour positif, Eli ! Nous sommes ravis d'apprendre que vous appréciez l'accès, l'équipement et l'atmosphère de notre gym. Vos commentaires sur notre équipe sont très appréciés. À très bientôt !
Positive experience:
Thank you for the 4-star rating, David! We appreciate your support and are glad to see your enthusiasm. If you have any suggestions for us to improve, feel free to share!
Positive experience: Fun workout. Great trainers but Not enough morning classes. Need classes at 8:00 or 8:30 for those going into work. Requested a few times but no changes
Thank you for your positive feedback, Mary! We're glad to hear that you enjoyed the workouts and appreciate our trainers. We value your input regarding class timings and will take your suggestion into consideration for future scheduling. Your satisfaction is important to us!
Fantastic experience: Great gym great crowd
Thank you for the positive review, John! We're glad to hear you enjoy our gym and the community. Your support means a lot to us!
Fantastic experience: Nice, clean gym with all the equipment needed for a workout without any wait. Friendly staff that greet you when entering. 20 mins away from me but worth the drive.
Thank you for your wonderful review, Renato! We're glad you enjoy our gym and appreciate our friendly staff. It's great to hear that the drive is worth it for you. Looking forward to seeing you again soon!
Fantastic experience: Friendly, experienced staff. Clean , well equipped facility.
Thank you for your kind words, William! We're glad to hear that you had a positive experience with our staff and facilities. Your feedback is appreciated and helps us continue to improve!
Positive experience: I have always enjoyed going to this gym. It is very well maintained, with tons of equipment and great classes.
Thank you for your positive review, Lois! We're delighted that you enjoy our gym and appreciate our facilities and classes. Your feedback motivates us to keep improving. We look forward to having you with us for more great workouts!
Fantastic experience: ⭐️⭐️⭐️⭐️⭐️
Thank you for the 5-star rating, Jack! We appreciate your support and are glad you enjoyed your experience with us.
Positive experience: The gym is raising fees & removing classes.
Thank you for your feedback, Heather. We understand your concerns about the changes to fees and classes. Your input is valuable to us, and we will take it into consideration as we strive to improve our services.
Fantastic experience: Love this gym! I used to come here back when it was golds gym and I recently signed up again and really liking it. The space is so clean, friendly staff and overall good environment
Thank you for your amazing review, Jenna! We're thrilled to hear that you're enjoying your experience at our gym. Our team works hard to maintain a clean and welcoming environment. We appreciate your continued support and look forward to seeing you again!
Fantastic experience: We love this gym!! Great services and options for fitness and wellness!!
Thank you so much for your wonderful review, Florilège Santé! We're thrilled to hear that you love our gym and appreciate our services. Your support means a lot to us!
Positive experience: Great gym (equipment is high quality and the gym is always clean and organized) - reason for 4 star vs 5 is the men’s shower area needs to be redone as the water does not drain on floors and is an issue (ie it can be unsanitary to have large puddles of still water with so many people showering)
Thank you for your valuable feedback, Pierre! We're glad to hear that you enjoy our equipment and cleanliness. We will certainly address the issue with the men's shower area to ensure a better experience for all members. Your insights help us improve, and we appreciate your input!
Fantastic experience: Love the group classes, equipment & the service at Klub 20!
Thank you for your wonderful feedback, Gay! We’re thrilled to hear that you love our group classes, equipment, and service. Your support means a lot to us!
Fantastic experience: Love Klub20. Place is well-maintained, offers everything I would expect of a gym, people are nice and helpful :) I recommend!
Fantastic experience: Love this gym. Every time I walk in I’m greeted by a hi how are you by the workers. The equipment is top tier and they have probably the hardest working cleaners I have ever seen, place is always spotless.
Fantastic experience: Good gym. Clean and helpful staff
Negative experience: Nice facilities. Great Zumba class but I was looking for a good trainer to help me start on the right foot. A trainer that would give me a program I could follow. There are so many machines, so many possibilities of training it can get overwhelming. My husband was looking for the same thing. We both met with different trainers but had the same experience. They were inexperience, no passion, making a personalize program was not their thing. We cancelled our subscription for a smaller facility but with experienced passionate trainers. Again nice big facilities but missing that personal caring touch.
We are truly sorry to hear about your experience, Elizabeth. It's clear we fell short in providing the personalized support you and your husband were seeking, and we appreciate you bringing this to our attention. Your feedback is important to us as we strive to enhance our training program and ensure our trainers are equipped to meet our clients' needs. Thank you for your insights, and we wish you all the best in your fitness journey.
Negative experience: I cancelled my membership months ago and had to fight with them becaus the girl never did the cancellation. I then recived an email confirmation it was cancelled Jan and no payment is going to be taken out. Now they are saying I owe money for a month that I was not even a member for and he won't cancel my membership... what a joke you want 78$ and not cancel my membership after you said this was done. Money grabbing company don't go they are awful.
Fantastic experience: very clean! offers so many classes, equipment/machines, and utilities like sauna/steam room. it’s a great gym for every fitness goal.
Thank you for the fantastic review, Saoirse! We're thrilled to hear that you appreciate our cleanliness and the variety of classes and amenities we offer. Your support means a lot to us, and we look forward to helping you achieve your fitness goals!
Negative experience: This is the worst gym they have cancelled my membership after asking for months to cancel yet still calling my 15 year old daughter's phone harrasing her for money. I have written email and have asked to stop calling her of there are issue to call me but nope still bother her. I have gone in an shown the email from them cancelling with no fee and they said to bad . What a joke. Do not sign up here at all
We sincerely apologize for the distressing experience you and your daughter have faced, Tiff. This is not the level of service we strive to provide. We take your feedback seriously and will investigate this matter further to ensure it is resolved. Thank you for bringing this to our attention.
Fantastic experience: Amazing staff. Up to date equipment
Thank you for your kind words, Jimmy! We're thrilled to hear that you had a great experience with our staff and equipment. Your support means a lot to us!
Fantastic experience: Clean, great staff, nice atmosphere. Been at this gym for 14 years! Nice for beginners or veterans.
Thank you for your wonderful review, Adam! We're thrilled to know that you appreciate our clean facilities and dedicated staff. Your long-term support means the world to us! We're here to continue providing a great atmosphere for everyone, whether they're beginners or veterans.
Positive experience: Was a member for 7 years, left for 3 and just came back. Lovely gym with a country club feel. Nice staff and pretty clean. Juice bar, sauna and steam room definitely a big plus. Would get 5 stars with a couple of small changes and improvements. 1-is happening quite often that the dry sauna is either off or not very warm 2- Remove approximately 10 barely used machines and add an additional lat pulldown/back row machine. This would create some additional floor space as the gym is a little crammed with machines. Definitely recommend this gym.
Thank you for your thoughtful feedback, Christian! We're glad to hear you enjoyed your return to our gym and appreciate your suggestions for improvement. We'll take your comments regarding the sauna temperature and equipment into consideration. Your support means a lot to us, and we look forward to making your experience even better!
Fantastic experience: Very friendly staff and always clean. Been going there for the past 10 years.
Thank you for the 5-star rating, Camille! We're glad to know you're satisfied with our services. Your support means a lot to us!
Fantastic experience: Great gym and excellent personnel. Only recommendation would be to renew the green exercise mats. They have seen better days!!!
Thank you for your kind words, Robert! We're thrilled to hear you enjoy our gym and our personnel. We appreciate your feedback regarding the exercise mats and will certainly consider renewing them. Your input helps us improve!
Fantastic experience: Ça pris du temps (quelques mois) avant de que j’obtienne le mois gratuit pour la référence d’un ami, mais à la fin jai eu ma récompense. Le conseil que je peux donner : réclamer immédiatement et en personne vos bonus.
Merci pour votre retour, Marina ! Nous sommes ravis que vous ayez finalement reçu votre mois gratuit et apprécions votre conseil. N'hésitez pas à revenir vers nous pour toute autre récompense ou assistance.
Fantastic experience: Klub 20 West Island Gym is hands down the best fitness facility I’ve experienced! From the moment I walked in, the friendly and knowledgeable staff made me feel welcome and supported. The gym is spotless, with top-notch equipment that suits every fitness level. The 24-hour access is a huge plus, giving me the flexibility to fit in early morning workouts before work. Their variety of classes and expert instructors keep me motivated and excited to stay on track with my fitness goals. I couldn’t recommend this gym more for anyone looking for an inclusive, clean, and well-equipped space to work out!
Thank you for your fantastic review, Lawrence! We're thrilled to hear that you had such a great experience with us. Our team is dedicated to providing top-notch service and a welcoming environment for everyone. We appreciate your recommendation and look forward to supporting you on your fitness journey!
Fantastic experience: Such an amazing gym!! Women’s section, amazing classes, sauna and steam room is always super clean and ofcourse all the staff is super nice!! My fav gym so far :)
Thank you for your wonderful review, Kyky! We're thrilled to hear that you enjoy our gym and facilities. Our team works hard to maintain a clean and welcoming environment, and we're glad you appreciate it. We look forward to seeing you again soon!
Fantastic experience: Excellent variety of equipment and program, with extremely friendly and helpful staff.
Thank you for your wonderful feedback, Egla! We're thrilled to hear that you enjoyed our equipment and programs, as well as our team’s friendly service. We look forward to seeing you again!
Fantastic experience: Best Gym in the West Island. Always clean well maintained. Weights, machine and staff always available. Staff working there make all the difference. They are ready to help, answer questions. Special mention to Ben personnel trainer patient and professional. Also to Avery great GPT classes.
Thank you for your fantastic review, Jo! We're thrilled to hear that you consider us the best gym in West Island. Our team, especially Ben and Avery, strive to provide excellent service, and it's great to know you appreciate their efforts. We look forward to continuing to support your fitness journey!
Fantastic experience: The place is amazing , clean all equipment works . Friendly staff and super shakes . Come achieve your goals .
Thank you for the wonderful review, Paul! We're thrilled to hear that you had such a positive experience. Our team is dedicated to providing excellent service and we are glad you enjoyed our shakes. We look forward to helping you achieve your goals!
Fantastic experience: I really love Klub20, it's a real neighbourhood gym. All the members are respectful of each other, wiping down the equipment, letting one know when the equipment is free and the new sauna is amazing!
Thank you for your wonderful review, Andrew! We are delighted to hear that you love Klub 20 and appreciate the respectful community we've built. It's great to know that you're enjoying the new sauna too! Your support means a lot to us!
Fantastic experience: Great gym!
Thank you, Ron! We're thrilled to hear that you think so highly of our gym. Your support means a lot to us!
Fantastic experience: Very clean, not too busy, great energy and staff
Thank you for your kind words, Cristina! We're delighted to hear that you enjoyed the cleanliness and energy of our gym. Our staff appreciates your recognition!
Fantastic experience: I absolutely love this gym!! Having been a member of several other gyms, Klub20 is by far the best! I love the atmosphere, the people, and the large number of classes that are offered. You won’t regret choosing this gym!
Thank you so much for your wonderful review, Corrina! We're thrilled to hear that you love Klub 20 West Island Gym and appreciate the atmosphere and variety of classes we offer. Your support means a lot to us, and we look forward to continuing to provide you with a great experience!
Positive experience: Great gym, always clean and well taken care of with great equipment and quality and friendly people!!
Thank you for your positive review, Trexis! We're delighted to hear that you find our gym clean and well-equipped. Your feedback about the friendly atmosphere is appreciated. We look forward to seeing you again!
Fantastic experience: Great Gym, staff very friendly and knowledgeable People working out there very friendly as eell
Thank you for your fantastic review, John! We're thrilled to hear that you found our gym welcoming and the staff knowledgeable. We appreciate your support and look forward to seeing you again soon!
Fantastic experience: Terrific gym. Plenty of machines, free weights and cardio machines and you never have to wait. Spacious facility. After a workout I spoil myself with a dry sauna or steam room session. Trainers are great and adapt your training regimen to your physical capabilities (I speak from experience - I had some shoulder issues and my trainer Alan was able to design a program that worked around my shoulder limitations). By far the best exercise facility that provides all of what I am looking for in a gym.
Thank you for your wonderful review, Ian! We're thrilled to hear that you enjoy our facilities and services. It's great to know that our trainers, especially Alan, have made a positive impact on your experience. We appreciate your support and look forward to seeing you again!
Fantastic experience: love the atmosphere and all the equipment/amenities supplied. would give 10 stars if i could
Thank you so much for your enthusiastic review, Jessica! We're thrilled to hear that you love the atmosphere and our amenities. Your support means a lot to us! We look forward to seeing you again soon!
Fantastic experience: Wow!! such an amazing gym!! the front desk girls are so friendly, Shane has the best classes and it’s very clean. so glad I switched to Klub 20
Thank you for the fantastic review, Olivia! We’re thrilled to hear that you’re enjoying your time at Klub 20. Our team works hard to maintain a friendly atmosphere and cleanliness, so your kind words mean a lot. We look forward to seeing you in the gym!
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