Fit4Less

Fantastic experience: Awesome gym.

Negative experience: It’s an okay gym, tvs haven’t been working in a couple weeks… stair masters are always out of service. Weights are always on the ground not on the rack…

Negative experience: Most of cardio and leg workouts machines under maintenance over 2 months. Nothing is repaired here.

Positive experience: Its good gym, lot of area and lot of machines…. But owner doesn’t care about gym members as lot of machines are broken for over a month, it seems like they don’t care anymore. If they don’t repair in coming week, i will definitely encourage everyone to forward this issue to fit4less franchise.

Negative experience: Weights legit everywhere and barely anyone un racks the weights. Wipe papers everywhere and yet no one actually uses them so makes it even more confusing why they all over the ground. If u wanna go to a fit4less just avoid Brampton.

Negative experience: I would suggest extending staff shifts until 10 PM to monitor how many people are entering the gym on a single membership card. Yesterday evening the gym was extremely overcrowded — there were hundreds of people inside, and I had to wait 15–20 minutes just to use one machine.

Fantastic experience: Cheap and best

Negative experience: Absolutely garbage as a gym. 1) There is no real cleaning at this location 2) Half the gym equipment is broken or half functional 3) There are multiple tripping hazards throughout the gym cause the floor has bubbled up 4) Absolutely crap airflow, so enjoy the smell of body odor throughout your workout. Fair warning, just avoid this gym. You will save yourself a lot of trouble.

Positive experience: I wanted to share a quick observation regarding gym attire. I've noticed an increasing number of members wearing flip-flops, which, from a safety perspective, isn't ideal in a workout environment. Shoes provide essential support and protection during exercises, reducing the risk of injuries. Perhaps a gentle reminder or a policy update could encourage everyone to wear appropriate footwear. Thanks for considering this.

Positive experience: Good for the price, but lots of flaws and broken equipment

Fantastic experience: Good

Fantastic experience: Helpful and well trained staff. I fell on the treadmill and they came immediately to help - thank-you (Worthington location in brampton)

Negative experience: lol they suck at keeping there machines up to par today 3 of the stair masters were “under maintenance” and most of machines in general always need fixing like every day you come to this gym a new machine is broken lol like that’s the point might as well go to good life and pay extra for the quality

Negative experience: Only 1 staff I’ve seen in the whole gym and even he is never at the customer service station.

Positive experience: Cheap but extremely busy even in off times if on a budget this is your place if you have a job I’d recommend any other gym

Fantastic experience: Very nice gym I love it but too crowded for me

Negative experience: Worst gym, machines are always broken they never repair. Day by day a new machine gets broke down.

Positive experience: very crowded

Negative experience: Hi The AC is out of service since this Saturday. It’s been hot inside the gym. Most of the machines are getting slippery which may lead to injuries. I request the management to please fix these problems as soon as possible. Thank you

Negative experience: The Indian staff working there is so rude and disrespectful, specially the small sardar guy, he don’t even have manners to behave with the customers. I don’t know how they got hired. The experience was so bad.

Fantastic experience: Gym is okay

Negative experience: Poor service. This gym is full mess.. think twice before joining.

Negative experience: The paper towels are never stocked. Machines are always broken. Everything is greasy no matter how many times you wipe it- i dont even think the spray cleaners have actual cleaning solution in it. This place is a mess

Negative experience: This gym has become absolutely horrible. As someone who has seen this gym from opening, to date, the decline of this location has been astronomical. First thing that’ll hit you is the absolute stench when walking through the revolving doors. There is a lack of air circulation, which is astounding given the demographic of the people residing in the area and attending this gym. The staff do not look welcoming, giving dirty looks to clients and attitude when doing their job. There is no real sense of a presence of management - cleanliness is non-existent, garbages overflowing, washrooms are utterly disgusting, the floors look like they haven’t been cleaned in months, weights are everywhere but the rack, and machines are constantly broken. Again, let me remind you, the smell inside is absolutely sickening. There needs to be something done regarding capacity limits during busy hours. The gym is overcrowded, humid, smells bad and the staff don’t seem to enforce the rule of one person entering per card - this goes for the “black card” room as well (which is a scam by the way). Just wait till it’s unstaffed hours and you’ll find yourself wondering whether you’re in a Fit4less in Brampton, or a gym in New Delhi, India (what’s the difference!) Really, it’s that bad. I honestly don’t blame the staff for the neglect, the demographic of people coming to this gym will drive you to that level of madness Anyways, we’ll see how long this gym stays open for…the reviews speak for themselves

Positive experience: Solid gym. Busy as expected from a gym located in this area, but dies down near the evening which is pretty good. It is spacious inside and there are plenty machines. Staff is not bad at all service wise. Only complaint I have is that the lockers are absolutely abominable if you can evel call it a locker, it's more so just small cubbies that can barely hold a folded towel. Also prone to fights which I'd attribute to the location

Negative experience: I've been to fit4less; in burlington, Mississauga north, Mississauga west and by far cleaner and with users that take car if facility....bramptons bivaird location is filthy, weights everywhere, people dont wiped own equipment and user let people in for free after hours

Negative experience: Always the worst staff interactions & experience. Go to any other location for clean & helpful facility

Negative experience: This gym stuff is very annoying and special the guy who is the hair cut one

Negative experience: I started my membership in March of this year. I cancelled today! The patrons of this gym do not know or refuse to use proper gym etiquette. They do not clean machines before or after use. They sit on machines holding it for their friends regardless of the line up waiting their turn. I would go in for a 45 min workout 4 times a week and the last 2 weeks took me two hours to finish. I waited for a machine to be free for almost 30 mins and just gave up at that point. It’s like they tag team the machines with no respect or care for other members. There are no consequences for these types of things. So I don’t recommend this gym, I am very disappointed in this place.

Negative experience: Awful gym. Today's incident highlights why this gym is horrible. Ever since the new manager started a few months ago the staff do nothing. She keeps the gym clean during her shift but after she leaves it is a mess, she does not enforce the rules and the staff do nothing after she leaves. Today a fight broke out within the gym, the staff and the manager have had to talk to this "customer" multiple times, multiple people have complained to staff and directly to the manger but they did not remove him no matter the threats he made to other people or how uncomfortable he made others while breaking rules which was documented in this persons' file multiple times. Today he finally attacked multiple people, during this time, a person knocked on the staff's door because they were staying back there to avoid working the front desk. Since nobody came out, they assumed nobody was back there. Later another person knocked excessively, banging on the door, and finally a staff member and his girlfriend who also works there come out, clueless while the cameras and screaming show what is happening clearly as crowds are forming and people are running out of the gym. From this point, the agitator is still fighting multiple members and there is blood around the gym, other members are telling the staff to call police however they refuse to, some told them to even call their manager since they seem clueless on how to react, but the staff seemed reluctant to get involved by any means. Finally people started leaving for their safety, the gym members left while the attacker stayed in the gym and members pleaded staff to call the police to escort him out but they refused. The manager knew about this person, had multiple complaints about him, and the staff knew to avoid him for their own safety, yet they all refused to act. This incident could have been avoided by the manager, but she refused to take action prior. The staff did not push removing this member, and in this specific incident the staff simply did not care about the members, were not paying attention, did not respond when people knocked on the staff door to get them out, and overall lacked any sense of care of the event. Any escalations were always handled well by the previous manager, much better prior to this manager and it always was. Someone higher then the gym manager needs to step in and figure out what this manager has done and why the gym has gotten awful and why the staff do not care like they use to ever since she began. Edit: The police were not called on scene to remove the individual starting fights with members. The staff did not get the police involved to escort him out of the gym, just waited it out as he continued to try to start conflicts until he left. This update is 4 hours after the incident took place.

Negative experience: It's been over 2 months now, and no one fixed these machines yet. There is also another set of the same machines and those are also broken. There is always no one at the front desk. No one knows whom to talk and if someone explains to customer service about a broken machine, treadmill, or missing dumbells, then their excuses are always ready.

Negative experience: All there cable stuck when doing high stack… some of them doesnt even work!!! makes the whole workout difficult, switching cables to cables to just find the one that actually works

Negative experience: Unfortunately rules.are not followed.or.enforced. rules.are just writings on the wall. people.dangerously working out in sandles, dropping weights loudly so they can get everyones attention and distraction and allowing non black.card members into black.card only areas. also.washroom cleaning means washroom are.closed.for.long periods without access. I believe if you create policies or.rules than they should be followed or enforced..otherwise just save the paint and signage on.walls and make.it gong show.

Negative experience: Both the Cable Fly Machine Always Broken, they should fix there machines on time

Negative experience: Lately the gym cleanliness has declined. At 9am on a weekday there is barely any paper towels and cleaning solution to clean the equipment! It always smells especially patrons and they never clean up after themselves! I have seen patrons swipe the card and two ppl go in the gym where no one even says anything and there are signs but again people don’t read and people don’t care! Fit for less needs to step up and start having security at the door for this!

Negative experience: This gym is becoming worse to worst as of now, Everyday i go for a workout,first of all over crowded as hell and there are literally some people asking for help to help them enter into the gym by making some lame excuses and thats annoying as hell. Second all the treadmills bcoz of overcrowding are full and half of them are always out of order . Its been the same story for almost a year now half of the treadmills are out of order and half of other carsio machines are either not clean or not working anymore. Third now the TV’s which are supposed to be on during whole time infront of cardio machines says no signals(like are your srsly kidding me) all 6/7 TV’s say the same. What are we paying here for. The experience keeps getting worse to worst day by day now. I cant even cancel the membership coz of this stupid policy that they have of no refund of the annual fee and neither they have another fit4less near my area. The other ones are 20-25 mins away. I seriously am frustrated with the kind of service these people are providing.

Negative experience: Disgusting gym

Negative experience: Without fail, a third of the treadmills is out of order, none without a sign saying so, and men's washroom soap is empty, always, anytime of the day.

Positive experience: Broken handles can't hold

Negative experience: Some of the machines doest work properly even the staff knows but nobody repairs them and the black card facilities are only available when the staff is there which is totaly waste of money bcoz i go the gym after my work around mid night and i cant use those facilities even am paying for them.

Fantastic experience: The guy who is there on saturdays and sundays have been really helpfull. He makes sure that everyone follows policy in the gym. If he is in the gym no one tries to sneak in with their friends. He goes to people who wants help in the lobby and was really helpful to sign me up for membership. He talks about cancellation policies and informations like only one tap every 30 minutes. Really good service

Negative experience: No one at front desk. Need to get a card and I can’t access the gym. Been waiting for over 20 mins. This is a joke of service.

Negative experience: It always smells absolutely horrible in there, there is never soap in the washrooms, that’s disgusting!

Negative experience: So the customer service is one of the worst service i ever had, the guy don’t know how to talk with the person who is paying money . At least they know how to talk with a person . May be i think you new new staff with better training

Fantastic experience: Very good atmospher

Fantastic experience: I have been going to this gym from the last one year almost! I really want to appreciate all the staff members for their dedication and hard work to keep the gym clean and safe place for workout…. Friendly note for existing & new gym members: This is one of the busiest gym across Canada. We can always be nice and appreciative! I also want to call out a special thanks to Anne-Marie, she is brilliant and very hard working!

Fantastic experience: Se você vier ao Canadá e quiser malhar numa academia, pode vir sem medo. Tem armários, chuveiro, banheiros, bons equipamentos. Tem a opção de pagar ingresso individual. Para quem só está de passagem, uma ótima opção.

Positive experience: The gym is overcrowded, and I have to wait to use the equipment. There is no staff available at night, and some machines are broken.

Negative experience: Worst gym ever, washrooms are full of smell. zero cleanliness. I would be giving -1 rating if that option would be there. Even after my subscription cancellation, they charged me annual fees. Shitty gym. Never ever go there

Negative experience: If i could give I 0 star I would. It always smells absolutely horrible in there. Like nobody uses deodorant. Its not hard to use. Also, the weights are always a mess. Never go to a gym in Brampton. Nobody respects equipment. I have to drive to a whole other city just to work out. That $20 a month becomes $40-50 a month because of gas. I will be leaving.

Negative experience: Guy with a beard wrote a negative note on my account because I went through the door with my friend to ask him a question. He send me back outside to use the machine to sign up with no help (zero customer service). After signing up I paid 70+ dollars and have a note on my account with a warning to revoke my membership. This place is dirty, stinks and constantly unkept. Would not recommend for anyone.

Negative experience: Very bad experience.... you can join any other gym....but not fit4less....

Negative experience: The showers are not open in the morning, I come to exercise before work and I find that the showers are not open in the morning, as I will arrive at work all sweaty after exercising

Negative experience: Rude rude rude canceling my membership

Fantastic experience: Very affordable and easy to use

Negative experience: Hi please start hydro massage, its not working

Positive experience: Good staff. It’s good if you’re working out in the morning because there is less rush. Evenings are the worst. The gym is so packed that you have to wait too much for each machine. Overall it’s good. Can be much better!!

Negative experience: Dirty, some of the staff is rude, the gym is smelly and male members can’t keep their eyes to themselves and are always staring, one thing is to look, and another thing is to stare, it’s a very intimidating environment for women.

Negative experience: Both the staff and People who go here are very dishonest!!! Terrible location. All the machines are broken most of the time! It’s so pack to the point am bumping into people not to mention the smell! I lost my id here and someone ran it up my credit card! I asked for help and the person was just speaking in his own language to his People. Just asking if they see a wallet to know if someone really stole it that was it! They don’t even want to help you! Rude Staff people! - Rude unprofessional - always Dirty - Broken and smelly machines - very small workout space. I would not recommend here!

Negative experience: Staff behavior is really very bad .

Negative experience: Machines are less and need to repair and they don't care

Negative experience: This location is a disgrace.

Negative experience: Lady at the reception don’t understand police of gym.

Negative experience: By mistake I bring my brother card today . We have 7 membership with this gym from last 2 year everything is good but the lady at the front desk dont know how to deal with customers.she ask us to leave in a very rude way .so we are cancelling all the membership with this gym.

Negative experience: Worst Gym Experience Ever I had the most frustrating experience with Fit4Less. First, I tried to take a membership, and they deducted my money right away, but the issues started immediately after that. Their card vending machine wasn’t working, and there was absolutely no one available to help. I stood there wasting my time with no resolution in sight. It’s shocking that a gym claiming to provide affordable fitness solutions has no proper customer service or basic support for members. If you’re considering joining, I’d recommend staying far away. Save yourself the hassle and look elsewhere!

Positive experience: The gym is okay but the main centre is men. As a girl, it is hard to do gym there because it is full of men. I feel little insecure not because people are staring or for other reason, it is just because I don’t feel comfortable doing exercise while men around me. They need to have a separate room if not then a certain area for women only. Just like they have black room but that is also filled with men. It is only for this reason, I am looking for a gym that has a separate section for women where they can workout without any hesitation.

Negative experience: Very arrogant staff.

Negative experience: Very arrogant staff.

Negative experience: 0 customer service

Negative experience: Customer service

Negative experience: Why u r not taking calls I need to cancel my membership . I just got membership for 1 month only still taking my money every 2 weeks.where to call

Fantastic experience: Good

Negative experience: “I am extremely disappointed with the customer service at fit4less ( Worthington) I called multiple times during their operating hours to cancel my membership, but no one responded. Due to this, I was unable to cancel my $9 biweekly membership on time, and my account was unexpectedly charged $65, putting it into a negative balance. This level of unresponsiveness and poor communication is unacceptable. I expected better support from a reputable gym. I hope they address this issue and improve their service for other members.”

Positive experience: It’s pretty good and big. Calm environment and spacious work out area. Be careful cause the items may get stolen.

Negative experience: Three cable machines are broken over a month. Everyone has to wait to use the remaining one equipment for cable flies etcetera. I understand equipment gets broken. But it shouldn’t take more than a month to repair it.

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Negative experience: Poor customer service, I called the gym to cancel my membership due to some reasons, the lady on the phone was rude and was not willing to assist. Worst gym environment and staff.

Negative experience: The stench is almost unbearable. I have never once seen a weight put away. There's no sign the employees have ever cleaned or tidied anything. Edit: Was I unclear? You can help by cleaning the gym.

Negative experience: jorgey siby that person don’t know how to talk very rude with members..i strongly recommend give him some kind of training other wise you will lose customers, this person should really learn more and be more understanding on his own job with his rude customer service.

Negative experience: Very dirty gym U will find weights everywhere on the floor Important machines are broken most of the time Never seen people placing back weights after their workout They should start terminate their membership who dont place their weight back

Negative experience: Overcrowded!!! no matter what time you go unless its midnight

Negative experience: I made a review and it has been removed. No no no. Put it back. People need to be aware of what they are getting into. Where is my review showing the rates … then you charge 60$ a month. With a membership of 7.99. Who’s doing the math here

Negative experience: Worst experience ever…. How could someone steal from gym lockers, and they are not even taking any responsibility for that, someone stole cash from my wallet and my apple airpods. They are not even showing me their camera footage. I wish i can give zero stars . “Beware guys this gym has the thieves roaming around”…

Fantastic experience: Fantastic

Negative experience: these punjabi students here got no respect for the gym. weights everywhere on the floor. disgrace to our community.

Negative experience: I never got a receipt despite repeatedly requesting through their Web form. The staff is incapable to help. They once helped to escalate, but then I again didn't receive any receipt. Awful experience. I wonder how can they deduct payments without giving any receipts.

Negative experience: Some of the machine is lack of maintenance

Negative experience: Way overcrowded. The air ventilation is terrible. I may just cancel because I can barely use any equipment due to so many people in there.

Negative experience: Staff is too rude and i am cancelling my membership only because of staff never ever going to join fit4less DUE TO STAFF ONLY the lady with the braids she is too rude and do not how to answer the client and never answer the calls and quires in correct manner my friend is member with good life the staff over properly know how to respect clients. 0 star from mine side

Positive experience: Great gym for the price. the staff are always very friendly. Good selection of machines, it is not too crowded during off peak hours and the staff are easy to contact. One thing I found silly was when I once came to just inquire about my membership(not to work out) the staff wouldn't let me in as I was with my baby. I wasn't asking to go into the exercise area at all I just needed to ask about my membership. I understand liabilities but this is a bit silly. Otherwise this location was great.

Negative experience: UPDATE: Oil the machines! Of the few that actually work, most require oiling! They have 2 squat racks, and the second has the the plates and barbell sticking or hardly moving when I do my workouts. ------- Asked the 2 ladies at the front desk how do I upgrade my membership on the website, one outright said "I don't know how to do that, or how to use the machine or how to do anything here. Try the kiosk". And she works here. Lol. The kiosk didn't help me either. Couldn't find myself an option to upgrade. The Indian Sikh guy at the front yesterday was pretty polite and helpful though. Going to hope he works the front desk tomorrow and helps me out. The location at Trinity Commons has the best folks at the front desk - they help you just about with anything! Too bad the location has much fewer machines though.

Negative experience: Hi, the gym is decent enough . But my reason for low rating is the lady staff at the front desk. She is extremely rude and lacks basic ethics of how to treat people coming in. If she wants to convey something she cant insult the customers by talking in such a rude tone thats very insulting and makes you feel low. Thanks

Negative experience: One of the worst gym I have ever seen. Staff members are also not supportive. The guy who is working there doesn’t know the simplest process of new membership card registration so how can the other people know about that if the staff members don’t know. They told us the black membership card gonna be covered training but there was nothing. I and my husband waisted $150. It’s my humble request to owner pls have a look of your gym. Thanks

Negative experience: Anybody know why the staff here don't have name badge on their shirt? Any idea guys?

Negative experience: Anytime you walk into this branch gym, you can find bunch of out of service equipments, Poor management and Staff are very unprofessional, not there to help at all, They Never answer the phone, Washrooms super dirty,

Negative experience: Worst staff member i had to deal with today. I lost my membership card so i ring the bell and a lady answered and asked me to apply for a new card through kiosk outside. I couldn’t figure out so I ring again that same lady answered again and rudely asked me to do with kiosk even she was sitting just infont of me on desk. She could do it for me in 2 minutes but she didn’t want to do her job. She didn’t like her job I think. She just wanted money but not work. She rudely talked to me and didn’t help. Finally on my third ring a turban guy showed up. He was nice and he helped me out. Thanks to him. But that lady was terrible.

Negative experience: What’s the purpose of the staff if they’re not there to assist? Customer service is horrible!! Also the contact number doesn’t work anymore?

Negative experience: Poor maintenance & We requested many time as why you’re not put AC on Very Disappointed

Negative experience: 2 Stairmasters not working from so long. Has to wait so much if you have to do that.

Negative experience: They are not helping the new customers to enter and look at the gym. I’m waiting with my friends at the door since 10minutes. She’s not helping us.