Womens Fitness Clubs of Canada

Expérience négative: Terrible place ... thank god they are finally closing down

Expérience fantastique: Excellent Zumba and Yoga lessons

Expérience fantastique: This is my go-to gym for over 10 years. Location is convenient, right inside Promenade mall with ample parking. Change room is spacious with showers and a sauna room. Zumba classes are awesome!!

Expérience positive: It’s nice so far, but I want to swim:(

Expérience négative: I was charged a fee because my card was allegedly “expired” but it was not then it took me a whole month and a few follow ups to get the refund back after trying to call them several times. I opted to cancel because their customer service is unresponsive. Took me over 2 weeks to get ahold of someone to cancel. There is no way to do it online either when you’re supposed to be able to do it via email. Very inefficient systems and I didn’t want to keep dealing with it. The gym is okay the equipment is quite old and limited in variety. Dumbells are rusty. I guess it made sense for the pricing.

Expérience positive: been going here for almost a year it’s pretty good just some of the machines are really old and not really good

Expérience fantastique: The machine was rusty. However, the cleanliness and cleaning conditions are very good and it is convenient for women to exercise. Hip thrust machine, squat machine, hamstring, and hip machine are bent. Various grips are provided. Enjoy workout

Expérience positive: Great classes. They need more. And also needs a deep clean.

Expérience fantastique: We had an absolute positive experience with club . The management team especially Melissa provide the excellent customer service. We can not thank you enough

Expérience fantastique: I never went but I'll support this with 5stars

Expérience fantastique: Regina is a great personal trainer! Jacqueline is also very knowledgeable and professional when it comes to personal training and fitness development. Clean gym and friendly staff

Expérience fantastique: They're friendly and it's very clean!

Expérience fantastique: Hi my name is Iris Chong. I am currently the member of Women Fitness Promenade location. I am very happy and feel strong every Saturday to join 10am one hour class of Muscle Mix Step - Amazing instructor by Elizabeth. This class is amazing! It combines cardio, step and weight 3 in 1. The flow of the class is appropriate. Not too fast and not too slow. Easy to follow. I will definitely recommend to all my friends to join the club. November 19 2022

Expérience négative: Cleanliness protocol is not observed. Front desk staff far from friendly and helpful

Expérience négative: Shady business practices. A while ago I had signed up for a personal trainer at this gym and was told I could cancel during a grace period. I did cancel. I was promised my money back and never got it. Later after months of follow up and asking for my refund I found out one of the girls in charge had forged my signature on some contracts I never even saw to make it look like she had people signed up. I remember asking for all my money back as this was fraud and I did not see my refund that was promised to me for months and months. The owner was very rude and arrogant. He did fire this girl but his approach to the entire thing was very unacceptable and unapologetic as I was a paying member- at one point he started yelling at me. Completely turned me off and I left. It has been a while since this happened but I did want to put it up here so people can know before they decide to sign up.

Expérience fantastique: Need it

Expérience positive: I do morning classes only. I can't choose which instructor is better, but I do like Melissa's Top to Bottom and Gail's Muscle Mix. All classes are different because the instructors bring their own flavour, which is great. Rita

Expérience fantastique: I've been a member of this gym for 24 years...it's been a constant in my life especially once I retired....really missed it during covid lockdown! I absolutely love the group classes especially the yoga, muscle mix and spin classes. All the instructors are fantastic! I never get disappointed with any class. Love all the instructors especially my yogis Amanda, Stefania, Victoria, Louise and Cara...muscle mix and spin instructors Gillian, Gail, Melissa, Varissa and anyone else I've missed...they are all wonderful! Also a shout out to Dana and the welcoming reception staff! Thank you for being there for us WFCC!

Expérience fantastique: I love the selection of equipment and size of the facility.The gym is well maintained and everyone is friendly and considerate. I highly recommend Women’s Fitness Club.

Expérience positive: I was a member of the Thornhill Women’s Fitness Club for over 15 years. I enjoyed going to workout and the staff were always friendly and accommodating, this all changed with COVID. There was a change in management during COVID, new staff who weren’t there for its membership. I had major spinal surgery in December with strict instructions not to workout except for the specific exercises my physiotherapist gave me. I was in contact with the club’s membership representative who assured me there would be no charges to my account, given my circumstances and they would check back in a year. As of March 2022, I started receiving emails and text messages regarding my “outstanding balance” I called Women’s Fitness as was given the run around advising me “membership” would call me to clear up the matter. I never received any calls but, I did receive an email advising me my account would be assigned to a “Collection Agency” I finally spoke with another manager, after I explained the situation, she told me they would “Cancel My Membership” After all of these years of being a loyal member this is how I was treated. It’s sad that Money trumps Loyalty! *** FOLLOW UP*** After the owner of Women’s Fitness CC saw my review he wanted to get in touch with me regarding my experience. I called and spoke with Dana in the Membership department. Dana was very helpful and said she would contact Mark regarding my situation then get back to me. Within 15 minutes I received a return call advising me that my membership would be put on a No Charge Hold until I was able to return to Women’s Fitness. This is definitely how I should have been treated from the beginning but better late than never. I’m definitely looking forward to returning to my usual workouts at the gym once I get the medical clearance!

Expérience positive: love the machines, love the locker room-its very clean. I dislike where the bottles are to clean the machines. It was much better during Covid. these are being used over and over. I presented my feedback to front desk staff and she said you are free to bring your own.

Expérience fantastique: The best gym for women of any ages. Love everything about it.

Expérience fantastique: Lovely gym with happy energy, a large selection of fitness classes and all of the instructors are amazing ☀️

Expérience positive: Asked to freeze my membership and found out it was not, never credited me for the time loss. This was resolved, thank you

Expérience négative: I just made a membership and was very excited to go, however they booked me a appointment for the free personal trainer to show me around and confirmed. when i arrived they kept saying soon by that time 45 minutes past. I had to leave for a dinner but it is very unprofessional and disrespectful!

Expérience fantastique: Love this gym!! But I wish it was open later on the weekends. Until 5 is too short! At least on Saturdays

Expérience fantastique: Perfect for women fitness Quiet big, veriaty work out area and Black Friday promotion is going on Even without promotion, the price is better than you thought It is in the Prominade Mall second floor

Expérience fantastique: I’ve been going to WFCC Thornhill for about 5 years. The club is clean and well-staffed. Employees are professional and accommodating. I go around noon, when it’s not busy, and am able to access all the machines without waiting. Highly recommend.

Expérience fantastique: Good location. Very clean and accomodating.

Expérience négative: Back in November I asked the Club to put my account on hold. The Club employee completed the form and confirmed that the withdrawals would stop. They never did. I sent them multiple emails which they ignored. I saw other people reporting similar issues (not being able to cancel their memberships) with the Club on other social media platforms. I don't need the Women's Fitness to reply here with the "please contact us" message as I have done it already. However, I do commit to remove or update this review if the company addresses my concerns. Otherwise, stay away from them!

Expérience fantastique: Awesome..

Expérience fantastique: Great gym Clean Amazing fitness classes

Expérience positive: I’ve been a member for many years. I was disappointed that I left a few messages at the Promenade location regarding a cc charge. I finally was able to clarify with someone in person. My other issue is with many of the treadmills. They have several TVs that don’t work properly. When the staff is told, they pretend that they didn’t know. The treadmills are also old and that also goes for the other machines. With other gym choices in the area, I would think more care and attention would be given in order for customer retention. Gone are the days of staff walking around the gym to remind members to sign up for machines and also not to leave belongings on the floor where someone can trip. Some women have a sense of entitlement when it comes to how much time is spent on a machine and also not signing up and getting rude. This gym could be so much better if the staff paid more attention as to what’s going on and actually acting on complaints.

Expérience négative: I came today Saturday Dec 7th at 5 pm at the Richmond Hill location on Yonge St to pay for a new membership. The membership associate was gone for the day. I had a FREE 5 day pass that I registered for online on their website. The email clearly mentioned that I just had to bring the pass to use the facility. Receptionist was not helpful at all. She refused To accept my pass saying it needed to be activated by the membership associate ONLY. She reluctantly looked at my pass and stil did not allow me access saying we are closing soon. There was still a whole hour to go before the gym was closing. I told her that I just needed to see the facility and try a small 20 min workout. She didn’t budge. If this is how you handle your customer service then I really don’t think you deserve the 4 star review you have on google. You just lost a new membership!!!!

Expérience négative: They never have enough babysitters to accomodate me and my baby. Will be canceling my membership. I have been a member for the last 18 years, and this is an ongoing issue.

Expérience fantastique: Amazing team at this club. Always helpful in dealing with any concerns. Ann is especially responsive. Love the instructors.- especially Alin!!! Excellent experience! Love the location.

Expérience positive: I love the variety of classes along with the instructors! Super affordable gym. My only concern is the size of the gym/studios along with the fact that "reduced heat hot yoga" is barely hot anymore (you might not even break a sweat)... Sometimes they often even forget to turn on the heat before the class or disinform us that the heater doesn't work which really bums you out if you've commuted specifically for a heated yoga class.

Expérience négative: Horrible!!! everything looks good until you wanna cancel your membership!! they make sure they will charge you left and right even for the fees which does not make sense at all!!! I was going to this gym and been charged at the time of registration for a last deposit as well which supposed to be refunded when you advise them 1 month before leaving! so this is what happened: Ive got a job offer in another city on Sep 27(4 days before Oct 1st payment), and I have advised them right away of my cancellation and even submit a letter as I have been asked to do so, on Sep 27th. They charged me for my next payment which was on October 1st ($22) plus they have not refunded me the last payment deposit ($56) which means paying 2 times for half of October!! and on top of everything I just checked my bank account last week and saw they have charged me another $33 on Sep 27th (the day I did submit my cancellation request); Ive been told this is a fee to make sure your by weekly payments will go thru for another year (it makes so much sense when Im not even there anymore!!!!). I have gone and called them couple of times and explained the situation and they were not responsive!!! but this is not the first time they have not been responsive! I was going to the Yoga class on Sundays at 4pm and once saw a BED BUG and advised the front desk about it right away and even wrote a letter and sign it with my name and membership number and asked them to take care of it and let me know! but no one never got back to me!!! To the Women Fitness Club: I hope you are happy that you just care to charge your members no matter what the situation is, as much as you can and not to care about the fact that your ex members are not actually using any of your service anymore when you charge them 2 times for the same month and charge them for some yearly fee on the day your ex member advised you of the membership cancellation. I tried to understand the weekly fee and the last deposit which I did get it back... but when Ive got charged for that $33 I had to make sure to let other know what kinda of place and people they are facing with.... I believe in Karma and I DEEPLY hope you will receive they the same way you giving!! what you did to me was not nice, cool or professional! I hope that money makes a big difference in your life as you will pay back for what you did one day! no doubt!!!

Expérience négative: One of the worst managed Gym I have ever been to Their equipment and staff is good, however, they do not have proper communication and management of information, at Desk they confirm we have everything noted down in system, and at end of the day it is not recorded in their system and they do paper work. I was fully charged 3 months' fee even after I had asked for hold, only hold money was supposed to be charged! and there are many more such issues that I have faced with them! Not happy at all with this Gym's Management system!

Expérience fantastique: great gym for women, my wife loves this location and the staff.

Expérience négative: Horrible customer service!!!! Promised me and my friend 2 free personal training sessions when joining the club! It never happened! The trainer kept cancelling and the front desk kept lying about calling us for the cancellation. The most difficult part was cancelling the membership. The lady was begging us to stay by offering us some made up compensations. Could not look up our file properly and ensured us that we joined the club over a month ago when we have been members for just 2 weeks. They DO NOT DO REFUNDS ON CREDIT CARDS , they only know how to charge the credit cards. Now i have to wait 2 WEEKS to get a call for a refund CHEQUE. Lets see what happens.

Expérience fantastique: Fair prices, good classes, and a nice facility.

Expérience fantastique: Great place to excercise

Expérience négative: I’ve been a member at this gym for a few years now. What kept me coming back was the incredible Babysit staff and fitness classes. Unfortunately the owner of this gym feels that INCREASING FEES for babysit and DECREASING babysit hours are solutions to keeping WFCC at promenade popular? I’m seriously thinking of switching gyms over this horrible decision the owner made. A note to the owner of this gym ***this is a WOMAN’s gym! many of us women have children and this is the main reason we keep coming back. Decreasing your babysit hours/staff is not going to help your business. In fact, it’ll hurt your business.

Expérience positive: Good gym for females with lots of classes and reasonable charge.

Expérience fantastique: My experience starts with a smile and friendly greeting every time I enter . It’s only gets better Washrooms are consistently clean as are all the other areas . A big variety of classes to choose from . A special shout out to Gillian my trainer who takes care of my physical and mental well being !

Expérience négative: Won’t let us cancel our membership unless we come to the physical location. This is after my wife has already went to the gym to cancel in person. Disputing all charges with TD right now. Very disappointing. My wife hasn’t gone here in 6 months and they have been charging us this whole time... *UPDATE: Since I can't reply to the comment, I'll write over here. We went to the promenade this past Sunday and tried to cancel in person (which is crazy). The gym had "lost" the file and wouldn't let us cancel. I wonder how long this will on for...I had to cancel my credit card over this and file a dispute with TD.

Expérience fantastique: I have been a member of Women's Fitness for many years. However, I have never asked a trainer for advice. I approached Randy who has been a trainer at the Promenade for many years. As I am going to Italy this summer for 2 weeks, I wanted a new routine to prepare myself for the cobblestone roads and the extra walking. Randy gave me some wonderful advice and spent a long time making sure that I was using the cardio equipment properly. What an amazing and friendly trainer . Thank you Randy !!

Expérience positive: Expert instructors!

Expérience fantastique: Great coaches

Expérience positive: Good place to work out

Expérience fantastique: WFCC in Promenade offers great selection of amazing classes. The instructors and personal trainers are phenomenal.

Expérience fantastique: After years of inactivity, I returned to the Women’s Fitness Club in Thornhill. I decided to invest in personal training sessions to help get me motivated. It was the best investment. I was thankfully assigned Deb Kim who developed a program for my specific needs. Using a variety of techniques, Deb safely and successfully eased me back into cardio and strength building. With Deb’s encouragement and understanding, I noticed an improvement within a few sessions. Many thanks to Deb for challenging me and giving me the assurance to move forward with my fitness goals.

Expérience fantastique: Gillian by far is the best asset that WFCC Promenade has. She is an awesome trainer, who shakes things up each week and constantly keeps me on my toes. She works with my issues and is always working on incorporating new ideas. As an aside, I've noticed that she is constantly being approached by members for issues that may or may not be related to things she is in charge of. Through all the managerial staff changes, Gillian is and has been the only constant face and I think that's why she is approached so often. She treats and tries to help everyone with a smile and with grace.

Expérience fantastique: Love this place. The staff is really nice, even at 6 AM!! I began training & kickboxing with Nalae Yang. LOVE IT!!!! She is hard core (in a great way) Now I am participating in Tribe Fit with her!! Nalae is always encouraging, even when she makes you do "Just one more rep" :) I am participating in a 5K (first ever) this weekend, thanks to Nalae and Women's Fitness Promenade. Shout out to Sandra for being an awesome manager!

Expérience fantastique: Have been a member of WFCC Promenade for the past 6-7 years and must confess that my purpose has been fulfilled. I feel healthier, more energetic, fit, have fun and most importantly was able to cultivate great friendships that extends beyond gym! This club has a lot of choices and variety for all ages hence you will find something suitable one way or the other. Often new programs such as CYCLONE are being introduced and changed to keep the momentum going. The instructors such as Gail, Gillian, Jacki, Simone and Elizabeth are phenomenal as I find them inspiring, motivating, energetic and fun which is KEY!

Expérience fantastique: She is awesome, she is on time very flexible and professional

Expérience fantastique: The club is amazing! The classes are great and so are the instructors . I go every week to core on the floor and strong by zumba and get a great workout. The ladies I do the class with are friendly and the instructor is very helpful, energetic and has great feedback.

Expérience fantastique: I have been a member of Women's Fitness since its inception. For the past year and a bit, I have been training with Gillian Blackett. Gillian has changed the shape of my body targeting all the areas we discussed on day 1. I have been getting tons of compliments and tell everyone who is willing to listen to train with her. Gillian has become a friend that I will never do without! As well, I workout in a lot of classes that Gillian instructs. This just adds to the changes is my endurance, strength and happiness. Her and Gail's Sunday class always put a big smile on my face. Spinning with Gillian is the best, her personality amazing. I absolutely love this lady and would try any class she suggests!!!

Expérience fantastique: I have been a member at this location for approximately 8 years and love the convenience of the location. Close to home, clean facilities (for the most part), friendly staff. My trainer Barbie is the best, I highly recommend her! I do find the class sizes too big (or the studios too small) and the cycle studio is very cramped. Still, I much prefer the size of this location and that it is all women vs choosing a big box gym where its cold and impersonal.

Expérience fantastique: I have tried many trainers in the past and when I started I would always inform them that I had some limitations as I have fibromyalgia. Every trainer would say they could help me and work around my disability but honestly I always felt worse after my training with all of them. I decided to give it another try when I joined Women's Fitness as they had a special on and I didn't want to pay another large fee for this service as it never worked out for me in the past. Finally, I found someone who totally understood my needs and that was Gloria. She too had fibromyalgia so knew exactly what I was going through and started me out very gently and was very mindful of my needs. I'm finally doing things that I couldn't do before. Lifting a weight was something I was petrified doing. Showing me the proper way to adjust my body to fit my needs has helped me so much and if anyone has limitations and are scared to hit the gym you should definitely give Gloria a try. She really listens.

Expérience fantastique: Cecilia Pacheco is an amazing trainer! She is a true professional who takes the time to tailor the training session based on your capabilities. Working with her helped reduce injuries and increased my strength and stamina. Gulnar Damji.

Expérience positive: I've been going to this gym for over a year now. There were a few hiccups when I initially joined, but I was able to get them resolved relatively quickly and the staff was pretty good about addressing my concerns. I initially joined to make use of the personal training that is offered. I worked with my personal trainer, Gloria, for approximately 3 months and it was a great decision. Gloria was amazing at making sure I was able to meet my fitness goals. She's extremely knowledgeable and uses a variety of techniques, which I really appreciate. As someone who doesn't particularly enjoy working out, I was able to work with Gloria to find exercises that had a big payoff and that I enjoyed. Beyond, my personal training I've been able to make full use of the facilities and appreciate the variety the gym offers with machines and weights.

Expérience fantastique: I’ve been a member of women’s fitness since it first opened and I love the atmosphere but most importantly my personal trainer Susan. Susan is not only a wonderful person but individualizes workout plans to suit each unique client. Her knowledge and experience makes her the best personal trainer that I’ve worked with! Highly recommended!

Expérience fantastique: I wish I could give this gym 2 ratings but my personal trainer Ruby, she gets the full 5 stars. Ruby has challenged me, pushed me and supported me. With her guidance and knowledge, I was able to attain my weight loss goals. Ruby is way more than just a personal trainer. The gym itself is lacking. Management needs to step it up and ensure that the gym is kept tidy and running efficiently. It all comes down to management not doing their job. They need to do a better. If it wasn't for Ruby, I would have left this gym 2 years ago.

Expérience fantastique: Cyclone Is a tough intense workout , but it was great class. looking forward to many more !!! Thank u Gail and Gillian

Expérience fantastique: Awesome instructors and personal trainers, always willing to help and always boosting your energy! Plenty of options for classes, nutrition programs, fitness programs and combination programs. Great and clean facility with lots of equipment. There's a reason I've been a mememe for the last 10 years !

Expérience fantastique: My favourite instructors are talented, creative, energetic, and engaging. Thus the classes I attend are fun as well as effective, in both the Promenade as well as Richmond Hill. I also appreciate when there are new classes to try. I’m happy to workout in such a pleasant environment with really great caring people. Thank you !!

Expérience fantastique: This is the BEST club! There’s such a sense of community and belonging amongst many strong women. I love all the trainers. It feels like family. Thank you for a wonderful experience!

Expérience fantastique: I had an amazing time in the Cycle and muscle mix class. It was fun, high energy and a great workout!! The instructors at this location are the best and I highly recommend this gym!

Expérience fantastique: This is my favourite gym to work out in!! The staff are always so welcoming and it has a nice environment. I love the ceiling windows, and the classes are always so fun!! Thank you :)

Expérience fantastique: I joined WFCC in 2014 and I plan on staying for a very long time. I am a healthier, stronger & happier person and I learned that taking care of myself is a 24/7 priority! Plus, I look much better now! LOL I love that it's a women's club - couldn't feel more comfortable & relaxed while I squat!! :D Group classes are my favorite. Amazing instructors, full of energy & good vibes that push me to my limits. They make me want more & do more, which is great! I met wonderful women at gym and made lifetime friends!

Expérience négative: One of the worst gyms I've ever been to! the classes always book up way in advance and the gym is not clean. Always crowded. The members that go here tend to be older and snobbier women, many of whom seem entitled to me. I've gotten many rude comments from members who seem to think they own the gym and all the equipment! I think it's just the demographic but makes me dread coming here! The hot yoga classes are great, but again, you have to reserve way in advance! Staff are nice enough. Overall, I think it's way too small and and always crowded, unless you go after 9pm. I'm surprised it has a 4.4 rating :O

Expérience négative: DECLINE OF THE FLAGSHIP LOCATION------ I've been a member at this gym for many many years, and have convinced family members and friends to join this location. However, I am disappointed at the decline of service I have witnessed in the past year. and 1/2. Not only has the washrooms and locker room declined in appearance, equipment is crammed into every corner and space, yet never re-stacked after use. As another post noted, they recently removed the unlimited babysitting package claiming it was costing the gym too much money. On top of this they currently only offer two days (Mon & Wed) with evening care 5-8pm. Weekend care ends at 2pm!! WHICH WORKING MOTHER HAS TIME TO WORKOUT BEFORE 2PM ON SAT/SUN?!? (note: the gym does not employ a specific child care attendant, they simply take a maintenance worker of the floor to supervise children when needed). For a facility that caters specifically to women I think it is counterproductive to have such limitations. There is no encouragement to get mothers to take a deeper interest in their health. The sessions, health programs and availability of experienced trainers are flawed if you fail to provide accessible childcare. MISSING YOUR TARGET FOLKS As someone pursing personal fitness goals and attempting to train at least 4 times a week this simply is not good enough. Such a shame because the trainers and front desk staff have always been so welcoming and friendly in the past. Might be time to look for a new home...... Ps. Since 2016 this location has not had an approachable membership staff member. They are always hard to locate and not very helpful.

Expérience positive: The place became really dirty lately.It seems they got read of cleaning persons as their studio floors are nasty. Doing yoga or Pilates on the mat has become quite unpleasant because of all the dirt that mat accumulates.

Expérience fantastique: I like working out here in the gym. The staff are friendly and reception takes time to address concerns. I love the classes and the trainers/instructors very vibrant and outgoing! Never encountered any problems at all. Been here for 2 years and counting! Great women's gym in Thornhill!!!!!

Expérience fantastique: Love the reduced heat hot yoga, and the pre-booking for classes! My previous gym would let the yoga classes get too overcrowded.

Expérience négative: Unfair and Poor Customer Service! Was offered 2 bring a Friend on Promo 5ds Trial but was NOT not explained well the "rules/conditions" missed few ds cause of Xristmas. My Friend came was disallowed or forced to pay to be able to continue use Promo. Jim was almost empty! Unprofessional - left " bad taste and unpleasant experience" Cancelling my membership due to that. So sad its so much about money now days.

Expérience négative: This gym is terrible! They provide members with horrible customer service and all of the classes fill up two hours before they are set to begin. Who has time to go to the gym two hours early, head home and drive back? It's not worth it. The gym will then say, we have advanced reservations. Okay, but those fill up two days in advance within 5 minutes. This is absolutely ridiculous! The only reason this gym has a high rating is because they hosted a contest asking members to give them good reviews in return for entries in the draw. What a scam!! Oh, and you can't forget their customer service. It's terrible!

Expérience positive: People tell it's a good fitness centre I think it's a great service

Expérience négative: I've had a really negative experience at this gym and they recently launched a contest where members get entries if they write positive reviews on multiple locations on both google and Yelp. This gym is overcrowded. The sign up for classes occurs two days before the class at 7am. If you aren't online right at 7am, you will not get into the hot yoga classes, which fill up within 5 minutes. This gym is a joke.

Expérience fantastique: This is a very good fitness club. I've been a member for at least 20 yr. Every fitness/weight loss program or class that I have attended has been top notch. Some of the classes were a bit more than I could handle but they became my challenge to myself. Every past and current fitness trainer has been top notch and excellent especially my current trainer Cecilia. Pick Women's Fitness Clubs to get you back into shape or to start a program and you will not be sorry!

Expérience négative: i used to be a member before i moved countries , and i rejoined them once i moved back - i had goals to meet when i joined them , and we discussed them , i had to loosed 50 lbs after having 3 kids - the kids kept me busy so i couldn't go to the gym regularly so i started watching my food and working out at home , 6 months went by and i hardly went to the gym ...one day i approached them to ask if i could cancel my membership as its not working out with my schedule and they said NO , which was fine as i had signed a contract and i understand why contracts are in place - the sad part was how they dealt with me when i went to join v/s when i went to cancel , the first thing the lady there told me , BUT YOU SAID YOU HAD GOALS in a very condescending way (she must have left her eye glasses home since she couldn't see i lost 50lbs ) and then she sprung the policy and contract on me and asked to pay the full amount if i want to cancel , however i decided to transfer the membership over to my sister and emailed them - my sister went in the next day and transferred the membership over , and they still charged me the regular payment after i had informed them that my sister will be taking over the membership and not to mention they charged her $25 to take over the membership as an "admin fee " when i asked them to reverse the payment as my sister had taken over she simply told me to take it from my sister sure , ill go to my sister and take a payment from her - fyi to who ever owns this club / franchise - this is not how you manage a business that primarily deals with people & their well being , you need to be a bit more human and willing to work with people to keep them coming back - not gouge them for petty amounts every chance you get - i will leave this review on every site i can find

Expérience fantastique: Josee Provencher has been my trainer extraordinaire for six years. I train with her twice a week regularly. She is focused and detailed when training. I find her very knowledgeable and entertaining!!! KJ

Expérience fantastique: I have been a member of the club since it opened in the Promenade. I love training and have been training twice a week with Deborah Kim for many years. Deb has pushed me to train harder and continually improve. I started training due to an neck injury and now that I feel 100% better would not consider quitting. Have also trained with Deb for Tribe in addition to my training sessions and would still be doing so if my work hours would allow me

Expérience fantastique: I was looking for a way to get back in shape and joined Deborah Kim's Tribe Training group sessions . Each class offers variety and challenge and has really increased my range of motion. Deborah is always ensuring that we are doing the exercises correctly and really makes working out something to look forward to. Her Tribe Training class and results has inspired me to keep working out.

Expérience fantastique: Training with Deborah Kim has been one of the most rewarding experiences of my life. When I began training in 2014 I had some fitness challenges but now I've become leaner, stronger, healthier and more consistent in my training. As a result of Deborah's steady encouragement I continue to achieve all of my fitness goals. I also find it beneficial that no two workouts; though equally challenging, are ever the same! Thankfully Deborah's wealth of knowledge and understanding of all aspects of strength conditioning makes her prepared for every session and allows her to easily tailor workouts because of physical limitations that I may have on any given day. Train with Deborah ONLY IF you want to see positive results, increase your strength, look forward to working out, and achieve the best fitness goals. I am completely confident in her ability and I highly recommend that you train with Deborah!

Expérience fantastique: I've been training with Deborah Kim for a little over a year now and the results are amazing. I feel so much stronger, my body has slimmed down and I just feel so much better about myself. Deborah "gets" me, she knows how to get me working, even when I don't want to. She varies the pace and exercises, and my training session just seems to fly by.

Expérience fantastique: I started Tribal Core last year with Debra Kim she is the most incredible person I have ever trained with she is caring of all of my joint issues, I have become stronger, I have toned up and most importantly my core has strengthened so much that my posture has become so much better. I do not think I could have done it without Debra and my Tuesday and Thursday Tribal Core girls

Expérience fantastique: Deborah Kim is creative,innovative and cheerful! Deborah encourages me to lift heavier weights and to use my own resistance that I know I have within me! Strength or Resistance training is, for me, all about re-training my body with positive attributes and to reverse unknowingly the erroneous habits that I may have developed over time. Now, I am, a very happy Camper, because I feel powerful, determined and ready to tackle various challenges that may come my way! I enjoy training with Deborah a lot and I eagerly look forward to our training sessions together! If you are considering getting a personal trainer, I highly recommend Strength Training with Deborah Kim! Deborah is the absolute best!

Expérience fantastique: Deborah Kim I have been training with Deborah Kim for over five years. Not only is Deborah knowledgeable, patient & skillful, she has always paid particular attention to several injuries I've had (even speaking with my doctors) which I appreciated. When Deborah invited me to a Tribe core fitness class I didn't hesitate and I've never looked back!! The classes are a great workout and Deborah continues to motivate and inspire the group. Thanks Deborah a you're the best!!

Expérience fantastique: So far I have been working with Randy for 4 month and I can only say that she is amazing trainer! She helped me get stronger and accomplished my goals. She have the ability to make you work very hard, but actually having fun during the sessions. She encourage me all the time with very positive approach without giving me a break.

Expérience fantastique: I could not have asked for a better trainer than Randy Brotman to guide me through the toughest transition of my life; from inert art student to manual labourer. When I first started training with Randy 3 1/2 months ago I was really bent out of shape. For the first few sessions she had to teach me how to walk properly! I would cry in my car after every session, but, I didn't give up because I could tell that she really saw me and knew exactly what I, as an individual, needed. She never once boxed me in to some generalized demographic of what women my age should be like. It was slow and gruelling at first but along with yoga, NIA and sheer determination (as well as her excellent guidance through my whole fitness routine) I accelerated quickly and got surprisingly strong and I attribute that to her masterful approach to functional training. Her obstacle courses are an art and I highly recommend you try them. She proved exactly why we need personal trainers by creating a wide variety of challenging, fun and purpose driven exercises. I began training in preparation for a career in organic farming and Randy conjured real live situations that mimicked life on a farm:) if you get Randy as a personal trainer you are very lucky because you will never experience anything as fun as wild chickens on the loose! Lol:D thank you Randy, for accompanying me through my dramatic life adjustment! You are a major inspiration and I am so grateful for your expertise! I don't know how I would have hauled those bales of hay without you! Thank you,again for everything:D

Expérience fantastique: A sport lover, I have multiple injuries so I was assigned Monique as my trainer. The perfect choice. So knowledgeable, patient, creative, funny, MOTIVATING. She keeps all my sensitive spots in the forefront of her mind yet STILL plans a different challenging routine for each session, and one that leaves me with that "feel-good" soreness you want after a hard workout. I look forward to training with her every week. I love trusting her with my wellness plan. Love, love, love her!

Expérience fantastique: Monique is simply the best thing that has happened to my running. She is keeping my core in shape so that I can keep on racking up the kms.

Expérience fantastique: You can deffinitely count on ANDREA when it comes to encouragement. It's been fun working out with her. :)

Expérience fantastique: Love WFCC Promenade! Clean, organized, and friendly staff, how could you not feel comfortable here?!?! I have been training with Andrea Grief Merling for a couple months now and I must say I look forward to our weekly date, she's AMAZING! Andrea is fun, well educated in personal fitness and overall health and wellness and most of all she pushes me to do my best. I've trained with someone else at a "big chain" gym before, I paid a small fortune and disliked almost every visit to that gym including training sessions. I see more results in these few months compared to my previous experience elsewhere. I actually can't wait to see what Andrea will have in store for me next time!

Expérience fantastique: So fortunate to have such a wonderful and experienced trainer ! Barbie is great to be with and has a variety of routines that make our training interesting and lots of fun. So happy to have found her.

Expérience fantastique: I have been working out with Barbie for more than10 years. She gives me the motivation I need to keep coming and pushes me harder than I would push myself. This continues to be the best investment I have ever made.

Expérience fantastique: I have been training with Josse for the past three years. It has been a life changing experience for me. Josse is an awesome trainer. Josse challenges me to take my workout to the next level. She encourages me to work my hardest always ensuring my body form is to perfection. Her program designs have helped me to become stronger and take on more difficult challenges in the gym. Josse is personable, professional, fun, easy going and a delight to work with in the gym. If you are considering a personal trainer, I would definitely recommend Josse.