GoodLife Fitness Kitchener Williamsburg

Expérience fantastique: Wonderful Trainers. Super happy with your training Taralyn and Branden. If you are looking for a personal trainer who understands you and provides training according to your body type... I strongly recommend Taralyn and Branden,they have been amazing with me (. 42 y f ) and my son ( 15 y m). Taralyn has been so vigilant with my mobility training and Brandon is just so fantastic in training my son and engaging him with basketball as well. I am so happy with these trainers and will recommend if you are looking a personal trainer for your training needs. Thank you again Taralyn and Branden

Expérience fantastique: This gym is fantastic!! I am a Physical Education professional in Brazil, currently live in Toronto and have been in several of the Good Life network in Ontario and Quebec, and never found I a gym with a quantity and quality as to this. Amazing!

Expérience fantastique: Need more muscle.

Expérience négative: Money grubbing franchise experience. For $80/mo, you can afford to go to a gym that actually cares about you

Expérience négative: My personal training session with Koby was cancelled with only a 1 hour notice. This is super frustrating and unprofessional.

Expérience fantastique: I met jimmy and had great customer seventy experience. Great guy with nice smile.

Expérience négative: Dont wear slides or open toed shoes around Serena she gets real cranky about it!

Expérience positive: No one is wiping the machines down after use. Way too many children in this gym.

Expérience négative: Be careful. One year after i signed out and they are randomly charging my bank account. I would avoid this gym because of the scammy type of charges

Expérience négative: Be mindful.. if you leave they will tell you that you will receive extra 1 month bill and the same is mentioned in the “Agreement” document. Also be careful of initial assessment where they will make you feel that you need to workout a lot and should hire a personal trainer, which is super costly. If that is standard, then make it frigging one year, why just one month rip off??? Make that standard for 1 year ripp off then. Policy needs to be lawful, just because you make it policy does not mean it rightful. There is no rational to support why would you ask extra 1 month of fees. I can make a policy whoever comes to visit my house will pay 1 million and show them a piece of paper, and call them "Policy" ,"Standard", etc etc.

Expérience fantastique: Good

Expérience fantastique: I highly recommend GoodLife Fitness Kitchener Williamsburg for its excellent facilities and exceptional service. And a huge shoutout to the Body Pump (Les Mills) instructor, Justin W.! From the first session, Justin has inspired me and hooked me with his incredible energy. His powerful routines and music make it feel like a party. Justin goes beyond motivating; he connects with people in a fun and unique way. I want to thank Justin for every awesome class, his unwavering enthusiasm, and his positive attitude. Thank you, Justin, for helping me achieve my best physical self! Oh me, oh my, Justin is the guy!

Expérience fantastique: I’ve been going to this gym for a few weeks now & I really enjoy going here! I never find it too busy, machines are always available, and I appreciate their additional amenities such as the sauna, massage chairs and complimentary gym bag during sign up.

Expérience fantastique: Love my personal trainer Amy Guerreiro at GoodLife Fitness Kitchener Williamsburg !!! She’s kicking my lazy way of being like there is no tomorrow. Since I start training with her I become stronger , happier and actually enjoy going to the gym .

Expérience fantastique: I recently had the pleasure of experiencing exceptional customer service at the gym, thanks to the outstanding assistance provided by Jack and Alex. These two individuals went above and beyond to ensure that my gym experience was nothing short of fantastic.From the moment I walked into the gym, Jack and Alex greeted me with warm smiles and a genuine willingness to assist. Their friendly and approachable nature immediately put me at ease, creating a welcoming environment that made me feel comfortable. I had a wonderful experience at the gym thanks to Jack and Alex. They provided excellent customer service and were incredibly friendly and knowledgeable. Highly recommended!

Expérience fantastique: I mostly come here for the fun group fitness classes. Love the RPM and BodyPump classes with Justin. They keep me motivated to come to the gym every week!

Expérience négative: This location has potential but generally everything here is poorly laid out and you’ll pretty much never have space/equipment to use unless you show up near midnight or other weird hours. Seriously disappointing - whose idea was it to pack the main workout area into the 2nd floor that hardly has any floor space? Outside of that, it’s the same generic Goodlife experience which is fine. Fairway and other locations are much better choices, nothing bad to say about any other locations in KW. All in all, quite overpriced for something not much larger than a hotel/condo gym with 50x the people. I’ve since switched to another gym not too far away with probably 4 times the equipment/space and 1/30th the people for less money.

Expérience négative: Very dissatisfied with this location. I have been a member for over 10 years and recently over the last year have started going to fairway or Waterloo and have to drive extra far because you can’t get a rack or a bench at this location. There is absolutely no room upstairs to meet the demand with all the members they keep accepting. The downstairs is rarely full yet they refuse to eliminate all the excessive cardio equipment and add some more squat racks. The wait time is ridiculous 4 racks with hundreds of members. You can almost never get one and we know everyone works out after work. Why not Reno the bottom and add 4 racks downstairs? This is absolutely insane. Fairview recently renovated and you can always get a rack even Waterloo with the higher traffic you never have a problem as both clubs use the space correctly. But Williamsburg management is obviously inconsiderate of the long time customers who live around the corner. I’ve recently decided that I’m sick or driving extra everyday to Fairview and Waterloo and paying now close to 90 a month (was 35 pre covid) and because I canceled they didn’t honour my rate and now I pay almost 90 bucks. I’m just going to go back to movati for that price where I can swim, play bball, get a smoothies and have no issues with Space. Also the old time staff at this club are super rude. The moral in this back office must stink. Waterloo and Fairview are not like this. Your old staff needs a checking. They don’t even smile. I mean get a grip your a fitness coach lol like seriously. Why the high horse? Jump off pls and management if you want to run a club in a rapidly growing area do it right. Renovate, expand or just charge what crunch does cause that’s the level of service here. 0 stars I was forced to give you one. Worst goodlife in Canada oh and beware of the young kids in the underground smoking weed and hanging out if you go at night... they will never address this but beware!!!!

Expérience négative: Worst set of people running this business. All they care about is selling you overpriced group fitness plans

Expérience fantastique: Good gym for a nice workout. Morning crowds are slim to none. Machines are generally in good shape and the space is very clean. Helpful staff and all around good atmosphere for a workout session.

Expérience négative: The staff are disinterested and have little knowledge about fitness. The gym (for being a newish building) is NOT accessible! Anyone in a wheelchair or who has issues with stairs CANNOT acess the weights or machines because there are TWO flights of stairs. Do Better!

Expérience négative: WARNING ⚠️ YOU HAVE NO PRIVACY AT THIS GYM!!! The staff allows members to film you in the gym. You have no privacy and will be in videos recorded by strangers. I told staff I was being recorded and they did nothing. DO NOT GO TO THIS GYM IF YOU VALUE YOUR PRIVACY!!!

Expérience positive: I want to give this gym a 5-star, but the free weight section is too small and cramped (in my opinion). I don't like feeling like I'm working out on top of someone else. Also, you need a slide or something cause the stairs after leg day are not my favourite lol The trainer Jamie is so amazing, she is always willing to help and give tips to help you improve. The gym is very clean and the front desk staff are great!

Expérience fantastique: Really good place

Expérience fantastique: Amazing

Expérience fantastique: Been a member for less than a year good atmosphere lots of equipment peak hours are quite busy but I normally go in the morning or evening so it doesn’t bother me

Expérience positive: Ive been going to this location on and off for the last 4-5 years. The staff is generally friendly, I did have an instance where I was overhead pressing dumb bells and was warned to not drop the weights after my set but I told him I didnt want to injure myself by slowly letting down the weights, twice I had to tell him. At the same time, another PT was slamming weights as he was deadlifting right beside me and never got told anything. So I think there are favorites in terms of who they want to put up with and who they dont want to. Regardless of that one time, I never had issues with any of them, I think theyre great, I mind my own business and do my thing without anyone bothering me so idk where people are getting that theyre rude. Its a great gym, the only gripe I have is the overwhelming members that have been building up over time, especially now. I started going later at around 9-10 and is still full. Hopefully they can expand this location because its so close to home, ive considered getting a membership elsewhere but hopefully I wont have to, I enjoy seeing the same people there and their progress, plus the overall atmosphere of the gym is great. Cheers.

Expérience fantastique: Everything is good. Just a suggestion to add a hack squat machine.

Expérience négative: Closed at 18:35 yet hours said 20:00 the other day. Also smells from all the cigani. Have to do a better job cleaning the equipment boys.

Expérience positive: Some amenities missing from goodlife website but good, clean gym overall. Tutu is a great fitness manager and I recommend Sophia as a personal trainer

Expérience négative: They need more space in Free Weight Zone. It’s very crowded with very less space. Benches are always occupied. GoodLife need to do better job especially when they are charging a lot( Most expensive gym in KW after Movati)

Expérience négative: Not worth spending almost $100 a month when this gym is always busy. Every time I went here I saw almost every machine occupied. Free weight space is so small you can hardly find any spot to workout let alone getting a bench. This is rip off to charge $100. I would rather go to crunch and spend $10 a month.

Expérience fantastique: I decided to edit my review after a year coming here and seeing the progress. The gym is better maintained, I don't see the issues I saw last year with few group workouts / equipments not working / overall lack of staff. I also noticed the manager treats the employees super well. While I'd love to see some Body Combat / Body Attack classes in the evenings (it's mostly Body Pump and cycling), like in the Weber location, I still think the facility deserves 5 stars. I'm a happy customer / member!

Expérience fantastique: I have been very impressed with Mathew and his desire and efforts to keep the men's locker room and the overall facility clean and sanitary. He does an excellent job and is always friendly with a smile on his face to Good Life members. John Gies

Expérience fantastique: Im so happy with the gym. Today I came in for a workout and was met by luka and daniel at the front desk. Not only did they motivate me to crush my workout there manners were exceptional. I hope to see them around working more often.

Expérience fantastique: Amazing Location! Lots of light and windows. Location is extremely clean and well looked after. Staff is super Friendly

Expérience fantastique: Doing personal training at this location.

Expérience fantastique: Very good

Expérience positive: Not a good

Expérience fantastique: Great place love Zumba there

Expérience fantastique: Clean facility, with good quality materials, help support always there for you, highly recommended

Expérience négative: Equipment maintenance appears to be lacking. Broken machines are a common sight, and it's evident that they're not repaired promptly.

Expérience fantastique: I’ve just started attending this gym regularly. Matthew is always cleaning and organizing all the equipment. Thank you Matthew.

Expérience positive: Not much of a weight lifting area for such a big gym, very few benches and racks. Signs all around saying dry sauna and steam room but no steam room found.

Expérience négative: The state of the equipment is appalling. Most of the machines are damaged and ripped apart, making them uncomfortable and, frankly, unsafe to use. It's clear that maintenance is an afterthought here.

Expérience négative: They explain to me everything except that when you cancel your membership, you will still be charged additional payment. They also need to remove. the sign on the kids room as it is not any more available service.

Expérience négative: Considering the membership fees we pay; it's disheartening to see the sorry state of the gym. From worn-out equipment to disinterested staff, this GoodLife Fitness location needs a major overhaul.

Expérience négative: When we pay a full membership price every month, it would be nice to access to all working equipment. So many machines not working or getting fixed. Most of the TV,s not working. Why doesn’t management look after this.

Expérience positive: Solid gym overall. More well-maintained than others in the region (in my opinion). Also, the selection of equipment is a really great feature of this location. My one criticism is related to the amount of equipment and space some Personal Trainer's use, especially during peak times. It becomes increasingly difficult to workout in certain areas without fear of getting kicked off or asked to hurry up.

Expérience négative: I come to this gym quite often, I can’t believe how many pieces of equipment in this gym are broken and stay broken. Some have been broken as long as six months. This gym has a smaller weight training area, and with so many broken pieces of equipment it makes it incredibly hard to work out. To make matters worse, the personal trainers section off an area in the weight training section making it completely exclusive to them and their clients. However, they continue to use the rest of the machines as well. Usually tying up two machines at once. Leaving the rest of the members waiting for equipment. Is this gym able to sort out the broken equipment and lack of space due to personal trainers reserving space?

Expérience négative: I've never felt less motivated to work out than at this gym. The lack of equipment for essential exercises and the unprofessional behavior of some staff members are serious issues that need immediate attention.

Expérience négative: I pay a premium membership fee, and in return, I expect a gym that takes care of its equipment and provides excellent customer service. Sadly, this GoodLife Fitness location falls far short of those expectations

Expérience négative: Clean gym, small amount of equipment. Not good for the price at all. Nearly $80 per month after taxes and fees for most basic membership. Similar price gyms offer swimming pool and basketball courts but not to be found here.

Expérience fantastique: We just signed up to the gym here. we looked at a few different places first and settled on Good Life. the place is absolutely spotless and looks like it is constantly cleaned. the people that go here seem like they really respect the machines and take care of them and clean them up afterwards. The gym is huge and has a second floor as well as tanning beds and a sauna. The staff here are really polite and nice, The training staff are extremely knowledgeable. I would definitely recommend this gym to anyone looking to get fit.

Expérience négative: I've been a loyal member at this gym since 2021, but I'm increasingly frustrated by the overcrowding issue in the strength training area. While the gym is welcoming more and more customers, the strength training space remains the same size. This means that finding available machines and weights is becoming an exercise in patience, especially if you visit after 4 PM. The Squat Racks are always in high demand, and the area with benches is so cramped that doing compound sets feels like a logistical challenge. It's clear that the gym is focused on growing its customer base, but there seems to be no intention to expand the space accordingly. This is leading to mounting frustration for both new and existing customers who are interested in weight and strength training. I'm seriously contemplating switching to the Movati because I've never encountered such issues there. It's a case of the gym biting off more than it can chew, and it's affecting the overall quality of the workout experience.

Expérience fantastique: This assault bike has been on its way out for about six months. One of the handles is very loose. I mention it to someone every week, and they seem concerned, but nothing is ever done. If it breaks during exercise it could injure someone. I am posting here after repeated frustrations because my other efforts to have it fixed with staff have not been heeded. Otherwise I think it's a good club, friendly staff. Would like to see more variety in classes.

Expérience négative: This place is completely packed all of the time and there is not enough space to workout in the weight section. A few months ago a personal trainer told me very rudely I was not welcome work out in the upstairs personal training area (she told me as they were leaving and left the space completely empty) and now they’ve put a sign saying it’s an “exclusive personal training zone” and to refrain from using the equipment there for personal use. All the members pay to use the space not just personal training members and should be able to use the space. Edit: Not only do Personal Trainers use the "exclusive" area they also use the rest of the gym. I have been there many times where there are multiple PTs on the floor and they take up the downstairs turf and upstairs PT area and other squat racks in the non-PT only designated area. The Personal training area has 2 of 5 total squat racks and takes up a considerable area of the main floor of the weight room. Peak hours are peak hours for all members not just PT members. If you want to have a PT only area then your PTs should only use that area.

Expérience fantastique: I love the place. A lot of natural light and clean space . Moreover , the staff is good too

Expérience fantastique: Love it here

Expérience positive: Way too much pressure here to upgrade. Staff are way too pushy

Expérience positive: PUT SOME DEODORANT, IF YOU STINK, DONT COME TO THE GYM!!!!!!

Expérience positive: This place is great has everything you need to put in work. No EV charging station, and the parking lot is a mess.

Expérience négative: Poor staff. Thought I used fake information and always lied about everything they said with the free trial etc. Very unfriendly and poor staff. Would not recommend this location at all.

Expérience positive: Clean, and lots of equipment! Gets pretty busy in the evenings, can be challenging to get a workout done efficiently

Expérience fantastique: Love this gym. Large, 2-storey, clean gym, with all the equipment one can dream of.

Expérience fantastique: Been going here for a month or so and it is excellent gym. Staff are friendly and equipment is top notch

Expérience fantastique: I have to reiterate that every goodlife location is awesome, this one was no different. Coming from Toronto, this seemed less crowded and loved my experience.

Expérience négative: This gym is growing their customer numbers but not its strength training space, so it's getting more and more frustrating to find available machines and even weights unless you go there after 9PM or afternoon before 5PM. Been a member since 2019 and after 5PM there always have been a line to get to the Squat Racks. Also, if you wanna do some compound sets in the area with the benches, forget about it: it seems like they squeezed as many benches they could so there's barely any traffic space. I understand this is cutthroat economy so I'm sure they don't intend to stop growing in customers, but no intention on expanding the space either, which will lead to increasing frustration for new and existing customers interested in weight/strength training. I'm seriously considering switching to the YMCA because I've never had this kind of issue there. They don't bite more than they can chew. If all you use are the cardio machines, you won't have any issues because there's always availability.

Expérience fantastique: Great staff at this gym, and the weight room is kept very clean.

Expérience fantastique: Clean washrooms, change room well clean, friendly staffs and if you need help with anything they are always there to help.

Expérience fantastique: Clean and not that busy

Expérience négative: Always busy! Closed downtown location and shoved us into a already busy location!

Expérience fantastique: Very welcoming and friendly staff. Gym has a variety of equipment

Expérience fantastique: Absolutely love the instructors!

Expérience fantastique: Love this gym. Large, 2-storey, clean gym, with all the equipment one can dream of.

Expérience positive: THE best place to work out. Super-clean, very friendly staff, and has all the equipment one needs to workout!

Expérience fantastique: I signed up for a membership earlier this month & the process was so easy thanks to the amazingly helpful staff at this location. Navigating the gym can be intimidating but everyone at this location was so so kind I felt so comfortable and welcomed! Koby is one of their personal trainers who I was able to train with for nine sessions since I was only visiting town for a few weeks. I’ve taken away a lot from my experience and am super grateful to have worked with Koby who helped me gain the confidence to take on the gym on my own now.

Expérience fantastique: Goodlife fitness has changed my life. Initially hesitant to join ,it proved to be a game changer. I have been going to this place for 11 years now. Excellent environment, modern equipment and above all free group classes for sure results. I give five to Goodlife fitness.

Expérience fantastique: Great gym, with a variety of equipment. Staff is very friendly and they keep the facility very clean. Very busy at the prime times but if you go a bit later or earlier in the day then it's not too bad.

Expérience négative: They banned unvaccinated members. Shame on this company. Dont support them. Remember: fully vaxxed people are protected. And the gym is a bacteria fest. C19 should be the least of anyone's concerns.

Expérience négative: Pieces of snot found on equipment handles multiple times. Please clean your equipment! During the age of COVID this is completely unacceptable and I have bought equipment to use at home instead of spending $100 every month to touch what came out of someone else's nose.

Expérience négative: I have a corporate membership which is frozen. I recently decided to return to the gym. I called in on Friday, March 26th at 3:35 pm to my local GoodLife at Williamsburg in Kitchener. I was told bookings are 3 days out and so the receptionist booked me in for Monday at 10:15 pm. I also asked him if there were any walk-in timings and was told that those do not exist at their location. By his monotonous tone he gave me the impression of being inhospitable without cause but I did not bother to question him. It was a short call. On Monday, I showed up at the gym at my scheduled time. Unfortunately the receptionist informed me that my name was not on the list and infact my account was still frozen so no appointment could have been scheduled. She went on to inform me that the next earliest booking would be on Saturday but if I wished I could try to come in earlier in the week for one of the walk-in timings!

Expérience négative: Very disappointed with their aggressive billing practices. Beware aggressive billing practices by this organization. I have been a member on-and-off for years at GoodLife. In the past, GoodLife gave me the option of paying up-front for a certain period of time. Then when that expires, I could talk to them about paying again for a further time-period to extend my membership. Meaning I pay if I want to use the gym. Last time I joined, GoodLife required my billing info. I advised this was never their practice in the past, and I preferred to pay in advance. But they insisted on getting my billing info. I stopped attending at GoodLife due to COVID, and I put my account on Freeze. Despite putting my account of Freeze, I was billed for an amount that I did not agree to. So I contacted the gym to get reimbursed. And I subsequently asked that they delete my billing info as I was unable to work our at the gym due to COVID, and obvious health concerns regarding the pandemic. I have not worked out at a GoodLife locAtion since about March 2020, due to the Pandemic. Nonetheless, GoodLife is aggressively pursuing alleged arrears for membership dues that they claim I owe them - even though I have not worked out at their gym since March 2020. Needless to say, this aggressive behaviour to collect membership dues, when I was not even working out at their gym, is not acceptable.

Expérience positive: Decent gym. Missing a few equipment you would find in other gyms, especially for legs. Doesn't get too busy however even during peak hours so it's not a huge issue.

Expérience positive: For the most part the staff are friendly. The equipment is generally maintained quite well although there are times when it takes more than a month to see a repair made to a broken piece of equipment. It’s also nice to see this gym get new equipment now and then while at most gyms you don’t see upgrades for a lifetime.

Expérience positive: Real nice Goodlife! This definitely has one (if not the largest) women's only section!! Great selection of equipment. Clean and nice layout (there is even an upstairs!). I would have given it 5 stars if it weren't for the fact you need to walk around with your own WD-40 because the plates do not slide onto the landmine, glute drive or the the bars (in the women's section) easily. It took me about 5 minutes trying to get one 25lb plate off. Went during an open workout and definitely seeing staff cleaning and reminding people to wear their masks while walking around.

Expérience fantastique: One of the best gyms to got to in Waterloo region

Expérience fantastique: Amazing fitness club! Great enthusiastic staff!

Expérience fantastique: Great staff, always making sure the gym is clean and safe! The gym goers are also friendly and welcoming. And if you need a personal trainer, I personally recommend Jason Jones! I've had him for 6 months and I can't express how great and knowledgeable he is! From human anatomy, to diet, and physical fitness, and combining all of that to make a really fit and overall healthy person! Can't praise the gym and the staff enough!!

Expérience fantastique: I've been a member at this location for a few years now and am pleasantly surprised by how well they are handling the Covid situation. Not only is cleaning occurring throughout the workouts but the time slots make everything run smoother. I was also extremely pleased to see Julia at the front desk again. She is always so welcoming and ready to answer my questions or help in any way she can - truly a valuable team member. Speaking of, great job to the entire GoodLife team at Williamsburg. If you're hesitant about going back, rest assured they have it covered.

Expérience fantastique: This is the cleanest, most professional gym in the Kitchener-Waterloo region. I love all the windows which allows for a lot of natural light to come in when working out. The staff are very friendly, kind and diligent with their duties.

Expérience fantastique: Positive: Communication , Professionalism , Quality Super happy to see the measures Goodlife is taking in regards to COVID-19. Very clean, very safe.

Expérience fantastique: Clean. Staff is very friendly. When I was new to working out and trying to expand my knowledge on different workouts I got a personal trainer named Matt. Highly recommend him if your looking for a trainer. Great place to work out at!

Expérience négative: bad experience with the front desk of them they are not at all interested in keeping their members

Expérience positive: Clean, spacious and great place to get your workout done

Expérience positive: Nice clean gym with alot of friendly people. I've been a few times when visiting family in the area.

Expérience négative: I would give 0 stars to them. Horrible customer service. Refused to allow me to try the gym. Would stay away from this gym.

Expérience positive: Been there for a while, then Corona happened. Waiting to open. Really nice gym, well equipped, loved the zumba class.I am confused though,is it open now?

Expérience négative: Preventive maintenance is not a priority. I mentioned this piece of equipment couple of times sine early November. Mid January and its still not fixed. There's many other equipment items that are in disrepair this is simply 1 example.

Expérience positive: For some reason during the winter it seems as though who ever is in charge, has forgotten to turn the temperature up. It's literally a refrigerator in the gym. The equipment is cold. The mats are cold the air is cold. If you don't wear warm a tracksuit you will freeze and if you take even a short break your muscles will seize up Someone should advise those who hold the key to the thermometer that it is actually dangerous and detrimental to those training. Cold muscles are prone to injury and damage. I've discussed this with several memebers, all who agreed. I mentioned this to a staff member, and their response.... "you should work out harder". Harder? Hahah. I really really enjoy this gym. But if I'm not comfortable why would I train here??? Someone needs to simply turn the temp up. The entire gym is made of windows. If you haven't learned. Windows don't do a good job of insulating and retaining warmth, even more reason to crank up the heat. This is Canada, not the Bahamas. Turn up the God damn heat!!!