Crunch Fitness - West Hamilton

Expérience fantastique: I had a great experience at Crunch Fitness West Hamilton thanks to Mikeera! I am very grateful that she took the time to help me purchase the membership that made the most sense for my needs. She was extremely personable and a pleasure to engage with!

Expérience fantastique: Jack H was a great help today at Crunch Fitness West Hamilton. He was extremely kind and welcoming from the moment I walked in and made the whole experience easy and straightforward. He was also very knowledgeable about the different membership plans and took the time to explain all the options clearly, helping me choose what worked best for me. Really appreciated his positive attitude and support—great customer service!

Expérience fantastique: Jack was a great help and he helped sigh up. Carter gave me a tour

Expérience fantastique: Came back from school and was having trouble with restarting my membership. I believe the worker at the desk was named Jack. He was very helpful as well as helped me understand the benefits of the specific plans. Went in and had a great workout. atmosphere was great. Equipment variety was great. Worker friendliness was excellent.

Expérience fantastique: Staff is amazing, there’s a trainer here named Leo who’s always super uplifting and motivating towards his clients and other members creating a perfect workout environment.

Expérience positive: I tried this gym out for a few days, I chose another gym ultimately. The gym equipment is not as good as other gyms in my opinion. I did notice while I was there that all the staff were very friendly, welcoming and engaged with everyone. Mikeera was very sweet while processing my cancelation request. She said I should leave a review. So here it is even though I chose another place.

Expérience fantastique: Just joined and Jake was extremely helpful and knowledgeable. Looking forward to a great work out!!! Thank you from Bernie and Dori!!!

Expérience positive: It is a well-managed and clean gym, but the class booking system is very inconvenient. It requires booking 72 hours in advance, and you cannot book it past that even if the class is not full. I think with this chain there are some corporate rules that are less than ideal. There are also many hidden fees that they do not tell you up front. For example, if you want to downgrade your plan, there is a downgrade fee.

Expérience fantastique: I’ve had an amazing experience at Crunch Fitness West Hamilton! The gym is always clean, well-equipped, and has a great atmosphere that makes working out enjoyable and motivating. The staff are friendly and welcoming, and you can really tell they care about the members. I especially want to shout out Jake M — he was incredibly kind, respectful, and helpful. From the moment I walked in, he made me feel comfortable and supported. He took the time to answer my questions clearly and made sure I had everything I needed. His positive attitude and professionalism truly made a difference in my experience. If you’re looking for a gym with great energy, awesome equipment, and staff who genuinely care, this is the place to go, and Jake M is the guy to talk to. Highly recommend!

Expérience fantastique: I had an amazing experience at Crunch West Hamilton. All of the staff members were extremely welcoming and answered the questions I had while I was at the gym. One of the staff members, Jake, went above and beyond to help me map out my workout and provide the support I needed to feel comfortable in the gym environment. One of the best gyms I've been to!

Expérience fantastique: Excellent facility with a great variety of equipment. The change rooms and gym are clean and well set up. The staff are helpful, professional, and knowledgeable. For example, Jack was proactive in reaching out to assist me with my membership, alerting me to promotions. It’s a great place to work out.

Expérience fantastique: Mikeera and Iwi are amazing! I am impressed by both of their professionalism and customer service.

Expérience fantastique: Best location in Hamilton, hands down ! Friendly and inviting environment which is a huge reflection of the staff. Mikeera especially has been very helpful for me personally. Check out this location, you won't be disappointed.

Expérience positive: Staff are very friendly here! equipment is a bit out of date but they are about to start renovations from my understanding and will be getting some newer items

Expérience fantastique: Mikeera gave me a great tour and compared membership options. The gym is well equipped and the staff are all really friendly! Convenient location for me and the Yanga water (flavored sugar-free water with B-vitamins) is an interesting option to hydrate while working out.

Expérience fantastique: By far the cleanest, most reasonable crunch in town. Mikeera was very helpful and friendly while solving an issue I had with late fees. She was pleasant to speak with and made it an enjoyable experience. Thank you Mikeera, Crunch on fellas

Expérience fantastique: Wasn't too busy and it was a comfortable atmosphere! Staff was super nice!

Expérience fantastique: MiKeera has amazing customer service skills and guided me through choosing the right gym plan membership!

Expérience fantastique: Solid gym, fantastic customer service from Mikeera at the front desk. Would recommend ;)

Expérience négative: Disappointed with Membership Cancellation & Charges I requested the cancellation of my membership at Crunch West Hamilton on 11th October, well before my next billing cycle. Despite following the proper procedure and emailing the official contact, my account was charged $87.86 (combined annual fees + October fees) and an additional $20 for November. I only received a response after multiple emails, and my cancellation date was set to 12/11/2025, not recognizing my original timely request. While my account is now marked as cancelled, the billing and lack of communication were frustrating. I hope Crunch improves their cancellation process and customer support so others don’t face similar issues.

Expérience négative: Amia was very rude and unprofessional. My first day in gym and i will never recommend to anyone!!!

Expérience fantastique: I've been training with Cigdem at Crunch for 6 month, and it's been such a game-changer! The gym has a decent atmosphere—spacious, and filled with all the equipment you need. But the real highlight is Cigdem. She always tailors the workouts to my goals, push me just the right amount, and keep me motivated with new routines. Whether you're just starting out or are more experienced, Cigdem really knows how to help you level up. Highly recommend the trainer!!!

Expérience négative: Not to pleased with how they do things I paid for 3 months for personal training my first got fired then they got me a new trainer, which he is absolutely great. He had to leave for a bit and the other trainer. They tried to put me with had no idea what he was doing so I decided to leave and I emailed the owner to cancel my personal training, he did not respond. My worker also emailed him he did not respond to her. Didn’t even finish the first three months and they charged me another three months and now I have over 50 sessions that are paid for that I’m not using do not recommend.

Expérience fantastique: Big thank you and appreciation to Cigdem for always keeping me motivated and on track for our 6am personal training! Not only motivating but educational as to why she is training me the way she does!

Expérience négative: I had a negative interaction with a junior staff member. However, Jason Braithwaite the general manager reached out and addressed the issue in a professional manner. Cudos to Jason!

Expérience négative: It’s a gym…but far from good. The machines are always broken/pretty old. During the summer months the facility gets pretty muggy due to no AC & no proper ventilation. Bottom floor of the gym is oddly uneven making some workouts feel weird. Little to no windows makes it pretty depressing, it’s pretty much in a basement. Some of the staff are friendly though.

Expérience fantastique: Training with Cigdem has been an incredible experience! She is not only highly knowledgeable and educated in her field, but also genuinely caring and personable. Cigdem has a unique ability to make challenging workouts something I actually look forward to. Her encouragement, combined with her sense of humor, creates a fun and motivating environment. While the gym itself is just okay and could use some freshening up, I keep coming back because Cigdem's personal training is absolutely top-notch. If you’re looking for a trainer who’s both professional and personable, Cigdem is the one to go to! Highly recommend!

Expérience fantastique: The crunch west ham fam is amazing. Staff, trainers, and patrons; everyone at this gym contributes to this one-of-a-kind exercise experience. I recommend this gym to everyone.

Expérience fantastique: Really nice gym to work out. I joined the Crunch west Hamilton a couple of months ago. The gym is well equipped and the staff is nice and friendly too.

Expérience fantastique: We love Cigdem!!! She makes the gym feel like a community and makes exercising fun. She is super knowledgeable and adaptable to all skill levels, interests, and goals. She cares about YOU as a whole person, and is very flexible and accommodating. Definitely consider working with Cigdem whether you are trying the gym for the first time or advanced in your fitness journey. A gem of a human being who we are all lucky to have here.

Expérience fantastique: I just wanted to say: I've been working with Cigdem for a little over 2 weeks now and I've seen amazing results in that short time. She's knowledgeable, motivating, and always pushes me to reach my full potential. Her workouts are challenging but fun, and she's always willing to adjust them to fit my needs and abilities. Cigdem is also incredibly supportive and encouraging. She's helped me build confidence in myself and my body, and I always look forward to our sessions. I highly recommend her to anyone looking for a fantastic personal trainer.

Expérience négative: This gym fishes for 5-star reviews. Don't believe the ones you read. I've been going to this gym since January as I do like the membership plans (~$37/month highest membership for unlimited guest privileges and access to all locations). Most pictures are inaccurate as they are just standard Crunch media and not representative of the specific location. This gym does not have child care and has accessibility issues. The ONLY reason I've stayed is the location (20-minute bike ride via the rail trail) and the price. Otherwise, I'd be gone in a heartbeat. Yes, the reviews on the community are accurate, but the gym itself is horrid. The equipment is constantly broken (e.g., ripped leather, broken cables, out-of-order cardio machines), the floors are so dirty that if you don't use a mat, your knees come up black, and it's in the basement of a huge building. Hence, the AC is poor in the summer (I've had to wipe myself off multiple times during a one-hour session despite wearing lightweight clothing). Most of the personal trainers think its optional to wipe down equipment after their clients use it for 1 set, and nobody puts their weights back. Overall, the gym needs a MAJOR renovation and seemingly new management. I've been to the Cambridge Hespeler location, and it is amazing. Sadly, Crunch operates as a franchise that licenses out to whoever wants to own one, meaning the quality of each gym varies.

Expérience fantastique: Friendly and knowledgeable staff. Best gym for the money. Can get busy. Equipment is in good shape.

Expérience négative: Terrible business. Imagine misleading someone into 4000 of terrible personal training that was "cancel anytime". You should probably vet your sales people. And then you harass someone and spam call everyday, even after you've collected for almost 10 sessions that weren't used... now thats wild. Pathetic business practices. You should be incredibly embarrassed.

Expérience positive: Fantastic gym and plenty of squat racks and bench . Even at peak hours , finding equipment isn’t an issue . Music is an issue for me though , they almost always play rap music and it’s loud so you can’t get away from it . A mix of pop , rock and other high energy music would be much appreciated.

Expérience fantastique: I've been working out at this location for 9 months, ALL the employees are very helpful and outgoing individuals. I love to see their faces almost everyday and if I have any questions they are always so helpful. 10/10 recommend anyone going to this location!

Expérience négative: Everyday an new machine is broken. I will cancel my membership if these machines don't get fixed and replaced. I

Expérience fantastique: Emma at the West Hamilton location is amazing! She helped me get all signed up and made me feel welcome at the gym

Expérience positive: Gradually getting worse. Machines need to be repaired more often. Machines often broken for over 3, 4 months. Staff is good, friendly and helpful. Perhaps it lacks the funding to maintain decent standards. Unbearable heat and smell in the summer.

Expérience négative: Basically a scam lmao, their contract can charge you a bunch just for late fees and they also renew the membership without actually telling you. They didn't help at all when I called and explained what happened, the guy on the phone was 0 help, did not offer to guide me in the right direction about things. Just told me he couldn't do anything about it.

Expérience négative: Avoid Crunch Gym at All Costs: Neglect, Unsafe Conditions, and Unprofessional Staff I wish I could give Crunch a zero-star rating because that's exactly what it deserves. My experience at this gym has been nothing short of a nightmare. Let me break down the multitude of reasons why Crunch should be avoided at all costs. Firstly, let's talk about the equipment—or should I say, the lack thereof. Despite charging members a maintenance fee, the equipment is in a deplorable state, with many machines either damaged or out of service. The bars are bent, weights are missing, and there's a pervasive sense of neglect that hangs over everything. Using this equipment is not just ineffective, it's downright dangerous. It's a safety hazard waiting to happen, and it's shocking that Crunch hasn't taken any steps to rectify this issue despite numerous, repeated complaints. But wait, it gets worse. The gym itself feels like a sauna, minus the luxury. There's no air conditioning, not even a measly fan to provide some relief from the stifling heat. This lack of climate control is not only uncomfortable but also poses serious health and safety risks. Working out in such conditions is not just unpleasant, it's potentially harmful. And let's not even get started on the state of the washrooms. They are absolutely disgusting. Toilets are frequently clogged, the water fountains are broken, and there's never any paper towels or working hand dryers. It's like Crunch has given up on even the most basic standards of cleanliness and hygiene. It's revolting and speaks volumes about the level of care—or lack thereof—that this establishment provides to its members. Now, let's talk about the so-called "personal trainers." Frankly, they're a joke. Not only do they lack any real expertise or knowledge, but some of them also spout nonsensical advice that could potentially harm unsuspecting gym-goers. If that wasn't bad enough, one of the trainers has been reported numerous times for sexual harassment, yet the manager, Jay, and the company as a whole have failed to take any meaningful action. It's a gross betrayal of trust and a clear indication that Crunch prioritizes money over the safety and well-being of its members. In conclusion, Crunch is a disgrace. From the neglected equipment to the lack of basic amenities and the unprofessional staff, there's nothing redeeming about this place. Save yourself the trouble and find a gym that actually cares about its members.

Expérience positive: Gym is adequate, staff are nice. Machines often not working and waiting for service. Air flow / air conditioning is lacking. Unfortunately there is a large staircase going down to enter the gym making this inaccessible to many as there is no elevator or chair lift. Once inside the gym there is another staircase to the second floor of the gym with no elevator or lift options.

Expérience négative: So far staff are nice, always welcoming when you enter the gym. But the the cleanliness is on average and ventilation and air condition specially at the ground level is at its worst. From the time you enter the gym you will feel and smell the sweat and body odour surrounding the place and you cannot even breath comfortably because of the foul odour ,maybe because of the floor full of accumulated sweat that hasnt been cleaned or sanitized or just the whole ventilation itself. Upper floor is better in regards to area odour and temp.

Expérience négative: I have been a loyal customer for almost five years, and now I was highly frustrated by the service and management at this facility, especially what happened today. I initially planned to cancel my membership by May’s end and communicated this to the front desk. Despite this, entry issues persisted every visit. I then paid for June, hoping to extend my membership, but now I’m denied access because the staff claims I didn’t pay. The front desk is consistently disorganized, with no proper record-keeping or communication. The gym is also poorly maintained, with dirty facilities and long-unrepaired equipment.

Expérience fantastique: AMAZING GYM, the staff is unmatched, 10/10 ⭐️ Jay and the whole team are the best of people.

Expérience fantastique: Cigdem is an excellent fitness trainer! She is knowledgeable and professional. My body and I are pleased with her guidance and support! This training is a gif to myself!

Expérience fantastique: Cigdem is the best trainer this gym has ever seen. She’s highly educated and professional. Even with all her skills, she’s extremely welcoming and kind. She takes the time to get to know her clients and tailors each session accordingly. I always feel challenged when I workout with her. If you’re looking for someone who really knows what they’re doing, she’s your girl.

Expérience fantastique: Great community based gym, would recommend!

Expérience fantastique: Amazing and super friendly staff with a great variety of equipment and weights.

Expérience fantastique: Very good, community based gym. Alex at the front desk is always super engaging!

Expérience fantastique: Love coming to Crunch! Met some great people! Staff is super friendly and Management is exceptional.

Expérience négative: Truly terrible experience - body shamed and condescended to by an employee named Emilio. Not a good vibe, definitely don’t recommend to anyone. You go to the gym to get in shape, not to be made to feel less than. Try another local gym with better trainers.

Expérience fantastique: One of the BEST Crunches by far! Well maintained, helpful staff (Sam is great!) the employees actually care for the facility and work to keep it clean and functioning well. Greatly appreciated!!

Expérience fantastique: Great experience in Crunch fitness gym. My trainer Cigdem is a very professional trainer and she gives me great instructions during workout sessions. Her dedication, expertise, and motivational skills have truly helped me a lot. Cigdem listens attentively to my goals and tailors each session to push me further while ensuring safety and proper form. people inside the gym are very nice and positive. Highly recommend.

Expérience fantastique: I’ve been coming to this gym for about a year and I love it! The staff is very friendly and welcoming and my trainer, Cigdem, has been an amazingly supportive and encouraging person! The facilities at the gym are also very nice and well maintained!

Expérience fantastique: Excellent gym. My trainer Cigdem is an awesome trainer and she gives me great workout sessions. Very affordable, people inside the gym are very caring and positive. Highly recommend.

Expérience négative: We have a Crunch membership and usually use the Waterdown location after the downtown location closed. The Waterdown location is... Okay. West Hamilton locations SUCKS. The water bottle fill up is broken. The button hurts to press, and it's so slow. I literally drank less water because I hated filling up my water here. Some of the machines were broken. The free weights either had weights missing or they're not organized, and they were different weight styles from different gyms. The one row machine didn't work, and it was super grimy and dusty everywhere. Not impressed. I get it's a cheap gym. But I used to go to a gym in Burlington that was $35/month, was clean, had working equipment, had a pool, hot tub, sauna and basketball court. For $15/month I shouldn't have to workout at this dirty, broken, mediocre gym. For this money, they could at least clean once or twice a year, and fix the water fountain after 48 months of it being broken.

Expérience négative: This gym is well past its prime. We started going here a few years ago, and it was fine. Came back a few years later and NOTHING has been updated or repaired since then. The machines are original to the building and older than the majority of the patrons. All of the equipment is mismatched, half of the machines are broken, and the water bottle fill-up station is slower than a senior on the can. And there is only one in a two-floor gym. The layout is also super funky and there are a lot of dark empty rooms on the second floor. Overall, it needs some attention and repair.

Expérience fantastique: Great gym! The employees are friendly, and welcoming, and have a very positive attitude. Specifically, working with Cigdem, as my personal trainer, has been so amazing! She pays attention to my fitness goals and our sessions are tailored to the fitness journey she helped me come up with after our discussion. It has been such a wonderful experience and I always look forward to the workout sessions, intense but definitely worth it.

Expérience fantastique: Overall, my experience at Crunch has been positive. The machines and equipment are of high quality and so many available, making it easy to stick to my workout routine. The atmosphere is lively which I like it most. The staff members are diligent in ensuring that the equipment is well-maintained and sanitized regularly. However, one minor issue that I have noticed is the occasional odor in the women's changing room. While it doesn't detract significantly from my overall experience, it's an area that could be improved upon.

Expérience positive: Great gym. Love the community based environment. A LOT of broken equipment with no signs indicating that they’re out of service or when they will be back in service. Some equipment doesn’t have pins to set the weight. Minimal heavy weight equipment have stickers stating starting resistance, both upper level leg presses do not state starting resistance, with both of them being well over 100lbs. Overall a clean and comfortable environment but need to take better care of their equipment. EDIT: I recently called in to ask about the select crunch locations that allegedly have pools. Was told very straight forward by a man on the other end that they do indeed have a pool and they’re “so excited to show it to me!” Come to find out there has never been a pool there and staff simply lied to me.

Expérience fantastique: I am beyond impressed and appreciative of the amazing staff at Crunch West Hamilton. The management team is extremely helpful and they go the extra mile for their clients. The staff is friendly and always eager to assist. I would highly recommend this gym, as someone in the medical field , this gym is the perfect way to stay in shape. Thank you again to this wonderful team!

Expérience négative: If someone, anyone, feels unsafe for any reason, there needs to be changes immediately. Pathetic.

Expérience fantastique: Decent price, Friendly staff, mostly nice gym goers except for a few crazies looking for the attention they haven’t gotten since highschool

Expérience positive: Pros: - Decent price - Good variety of machines and freeweights - Decent location Cons: - Terrible maintenance (no soap in washroom for over 6 months, broken pulley handle for over a month) - Limited hours (not 24/7) - A lot of useless pneumatic machines that nobody uses - No dedicated dual-rope cable station - causes congestion in single pulley area

Expérience négative: Would not recommend! Several women have been harassed by a male employee. Crunch has ignored and dismissed us. This gym doesn't care about our safety! Stay safe out there ladies!!

Expérience fantastique: Have been going here for years, mostly keep to myself. Can’t speak for anybody else’s experience however I have never had an issue with equipment or people and Taylor, Elizabeth, and Eron are exceptional and kind staff members.

Expérience négative: Wish I could give zero stars! Management turns a blind eye to multiple harassment complaints made against a CURRENT male employee. Be careful to all the women who have memberships at this gym!

Expérience fantastique: The gym really does his best to keep up with making sure everyone has a positive space to focus on growth without judgement. I’ve been dancing Zumba with all the Zumba teachers for 8 yrs now. I have made some amazing friendships from attending group fitness classes. The instructors give 100 percent, the staff is really nice and helpful. I’ve never had an issue with anyone at this location.

Expérience négative: U N S A F E This place should be black listed as there are multiple complaints that have been made against someone who currently is staffed at this gym for harassment of women. If you can not create a safe environment for all you shouldn't have a business. Women have a RIGHT to work out and feel safe. Unacceptable

Expérience fantastique: The owner really does his best to keep up with making sure everyone has a positive space to focus on growth without judgement, and the staff will always everyone with meeting their goals, especially Jay and Eron, they're always here to help! Keep up the good work guys

Expérience négative: WOMEN please be so careful, there's a staff member working here who's had multiple complaints against him for harassment in the gym. The problem was brought to management and they've chosen to keep this person on staff. This gym is not safe to go to alone.

Expérience négative: A very unsafe space for females. As a woman who worked at several commerical gyms as a personal trainer, I'm aware how vunerable the gym can be for women. When a male staff is hitting on, harssing and making women feel uncomfortable...it's where the line should be drawn. A male staff has multiple compliants towards him, women who have tried to speak out about it have been blocked on social media and the male is still employed. Head office also ignored compliants. Just goes to show that safety of it's members is not this gyms first priority. Unaccpetable. Try any other gym in Hamilton and you'd be much happier and safer.

Expérience fantastique: Alex gave me a great tour of the gym and answered all my questions. Eron helped me with my kick off after I signed up and gave me an in-depth plan to reach my goals. Overall the staff are very nice and the atmosphere is great.

Expérience négative: Crunch fitness doesnt fire employees who harass women, use private info to look up their addresses and phone numbers, and have had 3 different women come forward about feeling unsafe and experienced harassment. If you want to be a predator, this is the place for you. They are actively trying to hide this with new 5-star reviews from people close with the franchise. I would say you get what you pay for, but they just raised prices, and there is still no mirror in the bathroom after 5 months of it being taken down to paint? The hand soap in the men's washroom (I lf there is any) comes out of a reused cleaning spray bottle. It has been like that for 5 months as well. I've had 6 or 7 plates break in half while using them, and they've never been replaced. Barely enough bumper plates for 2 people to lift now. Many of the trainers I've had the pleasure of dealing with seem to be incredibly unintelligent , all the way to downright unsafe with their clients.

Expérience fantastique: I've got to speak up against some of the negativity here. At Crunch West Hamilton, being a woman myself, safety has always been a priority. The staff are not just friendly—they go the extra mile to make sure we're all safe. Take those online reviews with a grain of salt; some folks might have their own agendas. Trust me, Crunch West Hamilton is worth every bit of your time and effort!

Expérience positive: Don't have a long membership but would potentially get one. The place felt a bit dirty but had an good enough kettlebell and squat area for 4. They will probably screw you over in a contract and the place is a bit dirty. But if you lifting weights seems nice

Expérience positive: Good location, friendly staff, good variety of equipment. However repair timeline is absolutely horrible, it takes upwards of 2/3 months for something to be repaired and even then there are equipment that have been left broken even after bringing up to several staff.

Expérience négative: Over the years this gym has gone more down hill with poor equipment up keep, broken machines, lack of AC in the summer months, and over crowding. You truly get for what you pay for with their low rates. But truly what drove me to posting this is the fact upon canceling my membership the customer service employee even stated they need to do a better job with equipment up keep and repair. Hopefully the annual maintenance fee I’m stuck paying next month will assist in this gyms short comings.. Such a waste of $70 plus dollars…

Expérience fantastique: Von rocks!

Expérience fantastique: They have great friendly stuff, and good equipment available!

Expérience fantastique: Great gym, lil dungeon for my monster gains

Expérience positive: Great gym. Needs some basic maintenance ie repair water fountains and treadmills.

Expérience fantastique: The staff is really amazing and friendly when I was joining I had a version and I hit my goal through Cruch fitness I really appreciate it

Expérience fantastique: I like this gym it's really clean and thestaff are very helpful especially about answering any questions you have

Expérience fantastique: Awesome gym! Everyone's so friendly and it is always neat and organized! Great atmosphere!

Expérience fantastique: Jay is a fantastic manager and the workers here are knowledgeable and very helpful towards new and existing members. Highly recommend coming here for a great workout.

Expérience fantastique: Lovely place with solid equipment. Very good experience here.

Expérience fantastique: Best bang for your buck, definitely better than Goodlife in terms of cost vs benefits. Would recommend for anyone close by or anyone starting their fitness journey.

Expérience fantastique: Great place to work out. There is a wide variety of exercises you can do with the wide variety of racks, weights, machines and other equipment available. Great place to do bodybuilding, powerlifting, calisthenics and cross fit. Best of all, there is no judgement and the atmosphere is always positive.

Expérience fantastique: I have been a customer since last August and my experience has been very positive. The staff are friendly, kind and caring. The environment is very encouraging has a beginner in my fitness journey this is definitely one of my best investments.

Expérience négative: Gym membership price increased without any notifications to me. Money removed without permission from bank! When I called them they just replied with "well you signed up for a membership". Yes but I was never notified of a price increase and did not give them permission to help themselves to my bank account. No apologies or money back. Never returning and definitely not recommending!

Expérience fantastique: Good gym. Good vibes. Lots of motivated people which gives you motivation to get fit. Helpfull staff. Just that machine can fixed a little quicker than it would much excellent gym.

Expérience positive: Almost everything you want in a gym. Clean, well mannered staff, lots of equipment. Some machines need to be fixed though.

Expérience négative: Horrible management. I came in for a free trial and had to suffer various forms of verbal abuse from the manager jay. He threatened to “find my family” if I didn’t buy a membership or if I told anybody about how I was treated. Luckily the general staff is very polite and helpful but the establishment needs a new manager to really thrive and be a safe environment.

Expérience positive: Been going consistently for the last 2 years straight now 5-6 days a week. Although the gym sometimes does have equipment needing repair and is busy they usually have these fixed in a decent timeframe. There is plenty of space for everyone, good amount of equipment and the environment is super positive and friendly. The staff and managers at this location are gems and truly uplift the place. One of my only gripes with this gym are the bathrooms. Faucets need a change and the toilet in the mens is always brutal definitely use your home bathroom before leaving.

Expérience fantastique: Been going here for years and I love how engaging everyone is!

Expérience fantastique: Wooho! We go jim! Best jim! Yaaaaa buddayyy lightweight!!!!!!

Expérience négative: The staff and all is good, but equipments are old and some of the machines like the treadmills upstairs are not working. some of the need repairs , I started going to another location

Expérience négative: Does not appropriately accommodate to those who inquire with disability. The manager tells you to follow up to the teams email to what should be a private conversation. No formal complaint procedure if you need any problems professionally handled.