Orangetheory Fitness

Fantastic experience: If I could give Orange Theory 7 stars it still wouldn’t be enough. I’m down nearly 50 lbs in 14 months, and I couldn’t have done it without the amazing trainers and community support

Negative experience: First time going into an Orange Theory gym and won’t ever again unfortunately! I was invited by a guest to join a class with him for 9:30am. When I arrived for the class time a few minutes before start - I was greeted by who I assumed was a manager (Matt) who looked at his watch a few times, his body language and posture came across very aggressive (stereotypical jock behavior). Stating that “You’ll have to hustle as we are starting” …no “Hi! Good morning how are you?” Or Hi! We are glad you are here!” etc. Overall I sure didn’t feel welcome, so I left. If he is an Owner that’s very unfortunate how he made me feel and if it’s a pattern of behavior, that’s a great way to burn your customer base. How to lose friends and alienate people! Yikes!

Positive experience: Good workouts. Not too gracious or forgiving when it comes to booking errors; communicating back-and-forth with front desk regarding one error (after 8 months of membership) and they haven't shown any grace. My heart rate monitor busted after 4 months: it was sent in for repair (if possible) but I never heard anything back from anyone. They let me use a loaner.

Fantastic experience: Amazing fitness experience. Results are inevitable.

Negative experience: Ultimately, after being a member of Orangetheory for more than five years, they wouldn’t accept my email cancellation and charged me for several months after an unfortunate health incident.

Fantastic experience: Great atmosphere and amazing workout!

Fantastic experience: Amazing studio and wonderful coaches! I started two years ago when the studio first opened in University District. I have always struggled to be consistent with an exercise routine, but OTF changed that. Now I enjoy working out, noticing the progress in my fitness level, and challenging myself. I absolutely thank OTF for that :)

Fantastic experience: Amazing staff! Amazing location!

Fantastic experience: Clean and friendly team! Best times are have here

Fantastic experience: I love stats.. since I started at Orange Theory University District last year I have I have lost 3% fat, 5 pounds in fat mass, reduced my BMI and metabolic age and gained 1.5 pounds in muscle. The motivation required to achieve these stats came from an inclusive atmosphere, coaches and reception staff that have become friends and amazing community of fellow fitness freaks. The culture was integral because I didn’t have the best year. Despite not being my best I still made progress and that’s what true success looks like sometimes :).

Fantastic experience: Great workout with a super friendly team of coaches and staff! OTF has the recipe to get you almost addicted to showing up - the recipe is called “results” that you can feel and see on yourself!

Fantastic experience: Great workouts! Love the coaches! Music is upbeat and motivating.

Fantastic experience: Clean and most modern equipment. Friendly staff and competent instructors! I personally seen result from 4 months into the program compare to doing the workout alone on my own for more than a year. Plus they switch over the program to keep it fun and challenging.

Fantastic experience: Love it here. The coaches and staff are all so wonderful, really supportive community feel!

Fantastic experience: Clean place. Friendly staff. Good instructors.