TRAIN by FW

Negative experience: This gym is unequivocally the worst fitness experience in the lower mainland. Equipment is regularly taken over by personal trainers. In fact, several times throughout the week, at peak periods FW staff trainers hold classes that uses the entire gym making it impossible to train independently. There’s only one set of pretty much any equipment which means your often waiting for weights and benches. The washrooms are never cleaned and often in disrepair. Equipment is rarely wiped down by members even if FW actually filled the hygiene stations. It’s disgusting. More importantly, it is not a safe space and there’s no staff on site if aggressive individuals are present. People regularly fob in large unpaying groups. When asked about this, FW says “there’s nothing we can do”. You’re better off doing pushups in your living room.

Fantastic experience: Great space, close to my home. Lots of equipment in a small space

Positive experience: I've been a member at Train by FW Main location for over a year now, and the experience has been a game-changer, especially in classes taught by Andrea Robb. Andrea has an amazing way of making each class engaging, challenging, and incredibly motivating. Her energy and dedication push you to do your best every time! The workouts are well-structured, with clear instructions and modifications that make them accessible for everyone. Five stars to Andrea and her fantastic classes!

Negative experience: Standard commercial gym. Limited space and equipment. 3rd-party trainers like occupying the whole space; screaming and yelling.

Negative experience: Does anybody even work in there? People just let others in and Everton brings their friends

Negative experience: For the price we pay to use the gym it would be nice if it was maintained. The wipes are almost always out, my pass to access the gym works only half the time. Lastly, they never have an employee to assist with these problems.

Negative experience: In a world where consumer voices should be valued, Fitness World's recent actions stand as a stark reminder of the lengths some companies will go to suppress honest feedback. My experience began innocently enough—a desire to share my genuine encounters with others, to offer guidance and insight. However, instead of engaging constructively with my concerns, Fitness World opted for a more sinister approach. Rather than addressing the issues I raised, they chose to unleash their legal hounds, accusing me of defamation and threatening legal action. Such heavy-handed tactics serve only to undermine the principles of free speech and transparency. But I refuse to be silenced. To those considering patronizing Fitness World: beware. If they can't handle honest feedback without resorting to intimidation, what does that say about their commitment to customer satisfaction? Fitness World must know that their attempts to stifle legitimate criticism will not go unnoticed. For every person they try to silence, there will be ten more ready to speak out against them with force. Their actions have consequences, and we will not hesitate to pursue legal avenues to defend our rights. In conclusion, let this serve as a warning to consumers everywhere: be wary of companies like Fitness World who prioritize censorship over accountability. Your voice matters, and no entity should ever make you feel afraid to use it.

Fantastic experience: I train with Nanda on Mondays and Thursdays. Love her classes. She has helped me over the past year I become 100% more fit and strong and I have lost some weight too. It would be nice if the Thursday class is at 6:30 or 6:45. Eating the summer but all year round would be great. Thx Cyndi

Fantastic experience: Nice location, I love to go here for workouts on my weekends when I am in Vancouver for school. Kelsey is very energetic and fun! It’s always so lovely to see her from time to time at Train. Also love the WORX taught by Andrea! Great exercises and lots of energy to push me to do my best! Would recommend to anyone who’s looking for a place to workout during their work days and lunch breaks!

Negative experience: Update: they reached out after I posted this review to say sorry to hear about my family member. —————————————- 1. Sad excuse for a gym regardless of the intended purpose. 2. It stinks 3. Emailed re: cancelling membership as a family member has taken ill and I will be leaving the city. I was kind and forward and they offered no empathy and couldn't even be bothered to let me know they have processed the cancellation. These are the people we trust to assist us with our mental and physical health... too bad they don't care. Polar opposite experience with the team/facilities at Marine Gateway, btw.

Negative experience: I’ve been using this gym for about 4 months and 3 times I couldn’t access the gym in the early morning… The card reader was not functional. Please fix it asap.

Positive experience: Pros: It’s a well equipped place to work out if you don’t need any assistance with equipment or from front desk about your membership. Cons: the heat is always cranked so it’s hot and smelly inside. The sanitizer wipe stations are often empty so it’s not the cleanest.

Fantastic experience: I love it , but I would put the AC cooler , and it would be amazing if they add like 3 showers and a changing room (it’s okay if it’s small but at least something

Fantastic experience: A nice commercialized gym. Good amount of machines and olympic weight plates. My boy Michael did a good job spotting on the bench press