![](https://cdns3.fitfit.fitness/ca/media/items/540x280/18017-Anytime-Fitness-R0EOj.jpg)
Information about Anytime Fitness
T8N 7C8, Edmonton
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Canada about Anytime Fitness:
Anytime Fitness in St. Albert offers a welcoming environment with a fantastic community vibe and a supportive atmosphere. Users appreciate the 24/7 access to the gym, which is particularly great for those with busy schedules. Many members have praised the cleanliness of the facility and the friendliness of the staff, who are ready to assist and make newcomers feel at home. The gym features a variety of equipment that meets most workout needs, including ample cardio machines. Additionally, the ability to access other Anytime Fitness locations across the country is a significant advantage for frequent travelers.
However, there have been some concerns highlighted by members regarding cleanliness and the state of certain equipment, with a few reviews indicating that some pieces are in need of repair or updating. To address these challenges, management has been responsive to feedback and is working on improvements to enhance the overall experience. Despite some mixed reviews, many long-term members continue to express satisfaction and loyalty to this location, emphasizing the importance of community and personal connections within the gym.
Services, Machines and Guided Classes
Anytime Fitness: Opinions
Fantastic experience: Great little gym and gives you access to all the gyms across the nation. Great for road trips. Good price point.
Positive experience: Decent enough gym, has had issues with cleanliness in the past but it seems like they are in the middle of addressing those. I've been to much better AF locations and also a few that are worse. They've been pretty responsive in dealing with equipment breakdowns and getting them fixed in a timely manner which is a plus. Lots of cardio machines, free weights are a little lacking (in particular the barbells which are quite old and have no knurling left). You can find a better gym for a cheaper price, however a big part of the membership fee is the ability to use any AF gym in the world so if you think you would make use of that aspect, the price is fine.
Fantastic experience: Great gym and staff. Never too busy and they have everything a person needs to train.
Thank you for the kind words, Zyad! We love seeing you in the gym & we are so glad you're having a good experience!! -AF St.A Management
Negative experience: I left a old review about there lockers which they fixed them so I deleted that review. I'm leaving a new review about the attitudes of some of there regulars there. I've been going to this gym for roughly a year and I find the ppl that go to this gym to be very rude and judge mental...... ive recieved dirty looks and some one trying to steal the bench I was using while I was using it then gave me attitude about using the bench. Seriously ppl go to the gym for there mental health and physical health not to be judged or treated badly. I'll keep my member ship since I work out of town and they're is anytime fitnesses every where but will not use this location again. There's alot of gyms in town with a positive standard that they keep.
Good Afternoon Steve, I'm very sorry to hear about your experience with other members at our gym. We do our best to uphold a very welcoming, friendly, and supportive gym community, and I'm saddened that you had a different experience. We absolutely agree that the gym is to be used as an outlet for physical and mental wellness, so I'd love to chat with you to see if we can rectify this situation. Please give me a call @780-419-3832 or email: [email protected] so we can talk further about this! -AF St. Albert Management
Fantastic experience: such a good little community, such friendly staff
Fantastic experience: Always a great clean environment....excellent trainers! Fantastic management!
Fantastic experience: Best gym I found. It’s never busy and it’s 24/7. I couldn’t ask for more.
Fantastic experience: I’ve been going to this gym for 5 years and love it! The atmosphere, staff, and equipment are all incredible! Staff and members are really friendly and make the gym a great environment to learn!
Fantastic experience: Great atmosphere, the people that workout here are fun to be around. Office workers are nice and ready to help when someone needs something
Fantastic experience: The Best Gym Clean Quite Best smily face Clair & Best trainer Mark
Fantastic experience: Clean place, exceptionally helpful and friendly staff.
Fantastic experience: Always clean. Friendly staff. Friendly members too. Its nice to go at anytime really, given my crazy schedule. Good place to go
Fantastic experience: Fantastic gym and community. Employees and trainer are always super kind and helpful and has all the equipment I need to get a great workout!
Negative experience: I am not sure this post will help the regular members of this Anytime Fitness but I hope so. Similar to previous posts, I found this gym to be very dirty/unhygienic , very unorganized and limited workout options. Reading other posts noted the same concerns yet nothing seems to be done to rectify the concerns. While I was there, the staff person sat in the office on their phone when there were areas to clean and organized. Could have made better use of their time? I will never attend this gym again nor would I recommend this gym unless the area of concerns are properly addressed. Another note of concern, the front main door was propped wide open, allowing anyone from the street to walk right in and steal property or enjoy a free workout! This is a poorly managed gym.
Hello David, Thank you for taking the time to write this review. We have carefully considered the feedback you provided us, and I'm happy to say we have rectified nearly all of your concerns : uncleanliness, disorganization, staff attentiveness, and the front door. I would love for you to drop by to give us another chance at your earliest convenience - I am sure your experience will be more positive! -AF St.A Management
Negative experience: I had nothing but issues there. Run down equipment. Dirty bathrooms. Unpleasant owner. Staff would gossip about members to other members. It’s a shame because some genuinely good people workout here. I met some awesome people but the negative environment neutralized that.
Hello Walton, I'm very sorry to hear about the negative experience you had. I have reviewed our system but couldn't find any contact information under your name, and I don't recall us having met before. However, I'm more than happy to speak with you directly to address your concerns and make things right. Please feel free to call me at 780-419-3832. I look forward to the opportunity to improve your experience. Best regards, Management
Negative experience: Just avoid this place so many other gyms to choose that are way better!!!
Hi Lorraine, I would love the opportunity to address your concerns and rectify any negative experience you may have had. Please call us at 780-419-3832 Best regards, Management
Negative experience: I have been to many different anytime fitness gym across the country and St Albert anytime fitness is by far the dirtiest gym I've been to. Equipment is filthy, and the place us in need of deep clean. In my opinion ttherr should be no maintenance fee because there is no maintenence being completed at this facility. Equipment breaks often and takes months to repair. The bathrooms seem to never get cleaned. There is no after hour emergency number. There has been light fixtures that have been burnt out for months and yet to be fixed. The over upkeep of the gym is very poor. I feel this gym is need of some new management and or new owner. This is unacceptable.
Fantastic experience: In it for the shaker cup
Fantastic experience: UPDATE! Claire & staff have gone above & beyond to give this gym a massive deep clean! They have improved so much!! Kudos to them!
Thank you so much for the kind words & for being a member with us for so long Breanne! I'm happy we were able to make the necessary changes so that you and other members are able to enjoy the gym to the fullest! -AF St.A Management
Negative experience: I have been attending anytime fitness facilities transnationally for half a decade. St. Albert Anytime Fitness may be the most unclean facility I have ever attended. On several occasions, I have left suggestions to get a cleaner. I have sent an email to the Anytime corporate office, and nothing has changed. There is black grime in the washrooms, which is disgusting. The famous purple turf and the gym floor are littered with rocks and debris. From an equipment standpoint. There is all the equipment that one would need for a good workout. Very unhappy with the cleanliness of the facility.
We sincerely apologize for the inconvenience you've experienced with the cleanliness of our facility. Your feedback is invaluable to us, and we are currently working diligently on backend improvements to address these concerns and restore our gym to its best condition. We appreciate your loyalty over the years and assure you that steps are being taken to ensure a cleaner and more enjoyable environment for all our members. Thank you for bringing this to our attention.
Negative experience: Told them to delete my account due to them telling me that I was on a free account. Month or so later and I get charged $63 for a membership that THEY told me I didn’t have and needed to sign up for again. And I told them to delete my account due to not needing AF anymore. St.Albert location does not have good customer service and now I can’t pay my insurance cause of them
Negative experience: I have been attending this gym for over 2 years and the state of it currently it disgusting. It's so disappointing because I don't want to leave but I cannot handle the lack of cleanliness anymore. Do better.
Negative experience: What an unpleasant experience. I really wanted to like this gym, because it's so close to my house. I would've been willing to sign the year-long contract at 3x the price of my Planet Fitness membership. I used two days of my seven-day free trial. The equipment was decent, but the rest of the place is in need of a deep cleaning and some basic maintenance. The studio looks like it used to be a nice space, but it's now crowded with extra equipment. I just can't get past the music. It's ALL rap/hip-hop. On the second day, I brought my headphones, but, they didn't help, I could still hear it. They should play a variety of music that appeals to more people at a lower volume, or none at all. The "suggestion box" looks like it's never been opened, so that tells you how concerned management is about customer satisfaction. When I returned my fob, the guy didn't even ask me how I liked the gym or if I wanted to sign up! I hadn't even complained. I want to say, though, Sydney, the staff member who showed me around, was quite pleasant.
Allison, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had at our gym. We strive to provide a clean and welcoming environment for all our members, and it's disheartening to hear that we fell short of your expectations. We take your comments regarding the cleanliness and maintenance of our facility very seriously. Rest assured, we will be conducting a thorough review of our cleaning procedures and addressing any maintenance issues promptly to ensure that our gym meets the standards our members deserve. Regarding the music selection, we understand that everyone has different preferences, and we apologize if our current playlist did not cater to yours. We will take your suggestion into consideration and aim to diversify our music selection to better accommodate all our members' tastes. Your feedback about our suggestion box and staff interaction is also concerning, and we will be taking steps to ensure that both are addressed appropriately. We value your input and want to assure you that we are committed to improving the overall experience for our members. We are delighted to hear that Sydney provided you with a positive experience during your visit. We will make sure to pass along your compliments to her. Once again, we apologize for any inconvenience you experienced and appreciate your willingness to provide us with valuable feedback. Please don't hesitate to reach out to us directly if you have any further concerns or if there is anything else we can do to make your experience with us more enjoyable.
Negative experience: My experience with Anytime Fitness was nothing short of a disaster. From the moment I stepped through their doors, I was met with rude and unhelpful staff who seemed more interested in chatting amongst themselves than assisting paying customers. Their equipment selection was abysmal, with barely enough machines to constitute a functional gym. What’s worse is that the few pieces of equipment they did have were often out of order or in desperate need of maintenance. It’s clear that they prioritize cutting costs over providing a satisfactory experience for their members. Additionally, their contract was nothing short of sketchy. Buried within the fine print were numerous hidden fees and clauses designed to trap unsuspecting customers into long-term commitments without any means of escape. Trying to cancel my membership was an ordeal in itself, with the staff giving me the runaround and making it nearly impossible to terminate my contract. Save yourself the headache and avoid Anytime Fitness at all costs! There are plenty of other gyms out there that actually value their customers and provide a quality experience. Anytime Fitness is a prime example of how not to run a fitness center.
Dear Herman, We appreciate your feedback and apologize for the challenges you faced at Anytime Fitness. We take your concerns seriously and will investigate the issues raised regarding staff behavior, equipment maintenance, and contract transparency. We strive to provide a positive experience for our members, and your comments do not align with our standards. We want to ensure that each member feels supported and valued. If you could provide more details about your experience or any specific incidents, it would assist us in addressing these issues promptly. Our goal is to make necessary improvements to enhance the overall member experience. We understand the importance of transparent communication, and we review our contract terms to ensure clarity and fairness for all members. Thank you for bringing this to our attention. We're committed to making the necessary changes to regain your trust and improve our services. Best regards, Anytime Fitness Management
Positive experience: First time going to an anytime fitness outside of my local one. Gym was clean, lots of machines and alternative equipment. Layout seems a bit cramped but the floor space is pretty small so I think they’ve done the best they can. Being new to the gym the only thing I didn’t catch onto right away was the sanitary spray bottles and microfibres as there wasn’t any obvious signage. At my local Anytime we have wipes to clean the machines after use, so I only noticed this by watching other people who were working out.
Negative experience: So bad, they do not let you cancel your membership. I moved away and couldn’t use it anymore, I called a few times and tried to cancel my membership and they would not cancel and just continued to charge me, I never used the gym again and eventually they sent to collections. I tried cancelling it a lot and now it’s negatively effected my credit.
Negative experience: There seems to always be at least on piece of equipment in disrepair and no hurry to get it fixed. Lat pull-down cable has been broken for at least 3 weeks now
Hi Scott, I am very sorry about this. The part was back order from precor and we expect it any day now. As soon as it arrives we will be repairing it! Again I am very sorry as we don't have control over parts availability.
Fantastic experience: My favorite location by far is never too busy and it is always clean. Everyone is very friendly here
Thankyou Ron for the kind words, we’re glad you’re having a good experience!
Fantastic experience: Very clean and some new equipment. Excited to get started on my new journey here!
Fantastic experience: Great little gym! Everything you need and the staff are easy to work with.
Fantastic experience: Very clean, great equipment, friendly staff. Claire was great and I quite enjoyed training here
Fantastic experience: This gym has everything you need for a good workout. Clean and never super busy - it's very rare that I have to wait to use equipment. The manager, Claire, is awesome too. Gave us a great membership deal.
Fantastic experience: Great gym, kind staff, nice location.
Negative experience: Just my opinion but feel like it needs to be modernized a bit . Packing tape on equipment .Ropes for triceps so worn down they are literally half as thick as they were new.
Positive experience: Pretty great spot. Not busy during the times I've been there(before 7am.) Saturday morning I was alone entirely at 6am. It is relatively small so it has one of most machines for resistance training. Only one set of each freeweight amount also. Lots of cardio availability though. Mark is very welcoming! *photo is from 0605 on Saturday.
Fantastic experience: If you're looking for a large gym with every piece of equipment you can imagine, this is not your gym. HOWEVER - This gym has all basics and then some, it's clean, the staff is very kind and helpful, the airflow is phenomenal, and *most importantly* unlike other 24-hour gyms, Anytime takes their name very seriously. There are no exceptions for weekends, holidays, etc. When you're a member, you can use your key fob to let yourself in ANY TIME. This was the major selling point for me, as nothing makes me crazier than having to work my routine around business hours. I've been a member of Anytime for 6 years and counting, and don't plan on leaving "anytime" soon - heh.
Negative experience: Two tiny showers that are always in use. And no towels offered.
Sorry to hear that the showers are always in use. Definitely during the peak hours do the showers get more use. We actually do have free towel service! You can find the towels in the lobby of the gym!
Fantastic experience: Great gym. Great location. Friendly staff and people....
Fantastic experience: Fun place to work out
Fantastic experience: I went to this gym recently and I very much like it. I t is not overly crowded and it is always kept well maintained and clean.
Positive experience: Nice spot.
Fantastic experience: This gym is incredibly friendly, well-kept, and provides the perfect atmosphere for you and your fitness goals. The equipment and accessories are well maintained, and the staff regularly ask for suggestions to improve the space. They ensure that they say hello as soon as you walk in, and don’t hesitate to help out if you look lost or like you need help. Overall, a great place to workout!
Thanks for the awesome review, Rebecca!! We appreciate it!
Positive experience: Great experience!!
Fantastic experience: Very awesome place to go, small. It has everything there,comfy and very friendly Prices are phenomenal
Fantastic experience: Love this place and it's locations!! Staff are always friendly. And my friends can come when they stop for a visit!
Negative experience: Okay gym, "bro" type atmosphere though. It sounds like a construction zone with members dropping their weights on deadlifts every rep. Ruins the atmosphere completely.
Positive experience: I did the 6 session personal training with Rosario which was a great way to get back into the swing of things, work on proper form, and finding new exercises. It was a great experience that I would definitely recommend.
Fantastic experience: This is a great gym. I consider myself someone with gym anxiety and I really enjoy Anytime. It is clean, neat, and organized. Their staff are amazing and extremely friendly. I had the chance to work with one of their personal trainers Rosario and he was extremely kind, respectful and encouraging. He made a personalized plan for my fitness needs, which was greatly appreciated! Really helped me get a sense of what I need to work on and how to do so.
Fantastic experience: The gym's quality dipped for a while, now it has increased substantially, and it is A LOT cleaner
Fantastic experience: If you want to have a great workout, you need to come here! The staff are so supportive of your needs and make you feel so welcome. I got paired of with Rosario as a personal trainer, and each session he does an excellent job and makes me feel as if i'm heading straight towards my fitness goals! You can tell they only hire the most qualified trainers. I would not go to any other gym.
Fantastic experience: Anytime fitness is a fantastic place to be. The staff seems to be keeping up with all provincial guidelines and mandates because I always see them cleaning. The gym may be smaller than what you're use to, but everyone who works out here will make you feel like family, and be willing to help you if you have any questions as a newcomer. The gym is even open 24/7 making it one of the top gyms in St. Albert!
Fantastic experience: Have been going here since September and all my friends have moved to this gym as well. It’s good to see during a pandemic a gym that actually understands that everyone needs access to a gym despite opinions. Glad to see anytime giving that opportunity to people who can’t go anywhere else atm. Staff are super cool. During staffed hours, the staff are definitely enforcing covid protocol. People here are friendly as well. Gym has everything I need. Great gym.
Positive experience: Friendly staff, kept clean. Has everything you need for a great workout. 2 squat racks, 1 Smith, variety of dumbbells (could have greater variety) Treadmills are a bit outdated but do the job. A few ellipticals and a stair machine, ski erg, studio for stretching, and many circuit machines. Wish the owner would update some stuff to bring it up a notch, but it's sufficient and in good working order. Things I like about this club: It's 24/7 so I never feel rushed to be out at a certain time. It's rarely so busy that I can't get a machine or rack. It feels comfortable because it's smaller. I can access other clubs across the country with my membership when I travel which I love. I pay the same here as any other club in St Albert.
Thank you, Meg! We are all so happy you are enjoying the facility. Our goal is for everyone to feel like family and have a safe and encouraging space to be healthy. Please reach out to us anytime! Thank you again !
Fantastic experience: One of the best gyms I’ve attended in a long time! First off, the staff is super friendly and accommodating and try to make the ability to attend a gym as attainable as possible. Second of all, the 24 hr open availability allows busy people such as myself the opportunity to get healthy when fitting it in is the hardest thing to do! Best life decision I’ve made in a long time
Thanks for your review, Natalie! It is always such a pleasure seeing you and chatting with you. Big thanks also to the kids for the artwork! It is hanging in our office :)
Fantastic experience: Hesitated signing up for a gym membership after Covid, but Anytime Fitness St. Albert has been great from the helpful staff and cleanliness of the facility. It is not overly busy and all the equipment you need is available, while being maintained. Fantastic fitness facility!
Positive experience: I like this gym because it's not too busy. It has all the equipment you need. That Staff are available and helpfull. Opening 24/7 is my favorite aspect. What more do you need. Get in there!
Thanks Danny! We appreciate it a ton! See you at the gym.
Fantastic experience: I remember always driving by this place and looking inside, thinking "man I need to switch here". At the time I was at GoodLife fitness, nothing against them.. I just really did not like like St. Albert location. I am so happy I switched, I have never felt more motivated, and have really built a routine, I love it. It's never overly busy. The equipment is good, and is very well maintained. 100% recommend.
This is amazing! We are so thrilled you're feeling motivated and have committed to a routine. We are here for you whenever you need!
Fantastic experience: Great gym, friendly staff, and very tidy. So far my experience with anytime has not made me miss my membership with goodlife.. Highly recommend if you are looking for a smaller, quieter gym experience with staff who are willing to assist any time you have a problem or question.
Fantastic experience: Best gym in St.Albert! They have all equipments you need!
Negative experience: They don't require people to wear masks inside. Pretty disappointing in the middle of a pandemic. *Edit I have messaged them multiple times advising of people not wearing masks (always the same people). Despite this, there have been no actions taken. I would advise taking your business elsewhere if you prioritize your health.
Hello Cole, we are very sorry you feel this way. We do require everyone to follow the current restrictions set forth which includes wearing a mask. Our guidelines are posted throughout the club and constantly posted all over our social media. Any members who are not complying their accounts are suspended. Please feel free to come in and discuss this further or call us anytime at 780 419.3832
Fantastic experience: I absolutely love this gym. It's quaint and it has everything you need in a gym. The atmosphere is extremely professional and the staff are super friendly. Even the other gym goers are really nice. If you're looking for a gym that has a decent amount of equipment but you don't like the atmosphere of a busy gym like GoodLife, then this gym is definitely for you. I highly recommend!
Fantastic experience: As far as small box gyms go this one's amazing. Staff is great and the place is always well organized and tidy. Doesn't have an abundance of machines or plate loaded ones specifically, but it's usually not packed so I'm rarely waiting to use anything. I actually moved out of the area recently and drive to this location just because it's a great spot .
Fantastic experience: I also visited Westmount location (and this one is st. Albert?) which is same distance from where I'm moving in September. I'm unsure which will be my home gym when I move.
Fantastic experience: Great gym with friendly people. Very accommodating staff! Appreciate the flexibility of time and being able to visit any location after 60 days. Thanks for everything!
Fantastic experience: Always a great workout with amazing staff!
Positive experience: Some equipment is in pretty rough shape (or just goes missing lol) but staff is friendly and hours are great!
Fantastic experience: Super clean and friendly
Fantastic experience: I love that a membership here gives you 24/7 access to 5000+ locations worldwide. This location has been working especially hard to ensure a safe, clean space during this time. A great variety of machines and equipment is available.
Fantastic experience: Great gym. Clean, friendly staff and good selection of equipment.
Fantastic experience: I love this gym, I've been a member at other gyms and I haven't stay at any of them as long as I have here. The staff is awesome and friendly. The gym is well organized with the 6 feet spacing and SO CLEAN. I've been here for an hour and the person on shift had been cleaning since before I got here. Although there is no towel service at the moment, that doesn't make my experience any less awesome! Plus people would take multiple towels to the shower or home so there wasn't many to be had anyway. It's not that hard to bring your own and shower shoes!
Negative experience: All the Anytime Fitness I have used except a few in Vancouver had towel service. Here in Edmonton almost all have towel service. Yet this location in St.Albert is using the pandemic as an excuse so that staff can be lazy and not do anything. I was at Millwoods and Roper locations and had towel service no problem. Pandemic wasn't used as an excuse to shut down showers. Even in Saskatoon a week ago. But for some reason this location has decided discontinuing showers and towel service was a good idea.
Hi Gerry. First off I want to thank you for visiting our location yesterday and I apologize for any inconvenience this may have caused you. We have offered complimentary towel service for our members for over 4 years but with the pandemic we have decided to discontinue towel service for the health and safety of our members and our staff. Along with several other locations in Edmonton and Area, we have decided to hold off on bringing back towel service and water fountains. We did make the decision today to open back up our showers. All locations are individual owned and operated and we are navigating through this unprecedented time with the health and safety of our members, staff and community as our number one priority. Thank you for your review I hope you do visit us again in the future when we have towel service in hopes we are able to give you a 5-star experience. Please feel free to contact us anytime for any other concerns you may have 780-419-3832
Fantastic experience: Anytime Fitness Always Great. I am from Vancouver and I Love how my Pass works at Any Anytime Fitness. This Gym in St. Albert is Large, Lot of Great Equipment and a Nice Stretching Area. Ample Parking in the Front and the Back makes it Easy to Attend. Had a Good Time Here by Going a Couple of Times while in Town.
Hi Travis! Thank you so much for your awesome review we are so happy you enjoyed our club! We hope to see you again and if don't hesitate to reach out if you need anything!
Fantastic experience: I have been going to this gym for over a year and a half and just recently cancelled my membership due to relocation. All I can say is this is one of the best gyms (including all Anytime Fitness) which I have been to. The crowd is super nice. The management is just awesome, fair and transparent. Trish, it was an absolute pleasure to deal with you! The gym is always clean and the weights are put back where they belong. It is a well laid out gym and never too busy to work out. I wish AF St. Albert all the success. AR
Wow! Thank you so much for your all your kind words! We were definitely sad to see you leave, but we wish you the best in your new endeavors. If there is anything you need in the future please let us know !!
Positive experience: One of the nicer laid out Anytimes I've been to, spacious and well organized. It was clean and not very busy. Good amount of equipment selection too. My only gripe is that the knurling on the barbells was really smooth and there was no chalk available so the bars kept slipping through my fingers, which almost lead to me hurting myself. Aside from that though it's a solid gym and I'll definitely attend again next time I'm in St. Albert
Negative experience: I just cancelled my membership shortly after 1 year. First I am not impressed as I am almost positive that I was never verbally told that the membership would automatically renew after the year was up. Even tho I am mad about that that one is a whatever. However, I was not impressed about having to pay a whole other month after just having a payment come out 3 days ago. Lastly, I was told upon signing up that there would be a $50 deposit for a key fob that would be refunded at return. And when I try to return today get told that wasn't the case. So now I am stuck with a useless fob and out $50 because they can't keep their information straight. I am very dissatisfied with my experience at anytime and will not consider returning when looking for another gym.
Hi Kendra! All of our memberships at Anytime Fitness St. Albert automatically enroll into a month to month agreement after the agreement term. To cancel your agreement we do need 30 days written notice at the club. We have a dedicated section and initial for this in the agreement (it is actually the first one!) and we explain each section to our members. However, we understand that this information was from over a year ago and unless reviewed tends to be forgotten. The $49.99 Security Activation Fee upon enrollment included your Key Fob and Activation of the key fob. However, we do offer a $20 deposit with a 30 day return policy for 7 Day Trial Memberships only. I do see that you joined on a 7 Day Trial before joining as our member. We apologize about the miscommunication and we will be crediting your account the $20 for this. We truly appreciate having you as a member and thank you for your review. If there is anything else we can do please call us at 780-419-3832
Fantastic experience: Love this gym! Friendly staff and clean facility. Great variety of equipment.
Hey Elise! Thank you for your awesome review and most importantly thank you for being a member with us since 2016! If you ever need anything please let one of us know! Thanks again.
Fantastic experience: Love this place so much its never crowded and eveulryones so nice and helpful
Negative experience: Had to cancel my membership because I got transfered 2 hours away and had to move for work. But in order to cancel you have to go back to your home gym, write a letter, pay $50 change your liscence to new address. Show it to them. And give 30 days notice. Not really impressed with the process.
Hey Dustin - very sorry you had a negative experience. We would be more than happy to discuss it with you. Please give us a call at 780.419.3832 thanks!
Fantastic experience: Very open and welcoming environment, never super busy! The staff here are absolutely phenomenal, always ready to show people how to use machines or answer any questions. They share all the options with you (personal training, and membership information for example), but don't pressure you into buying anything. The space is very clean, and relatively quiet too! I love the virtual classroom option! Not to mention the 24/7 availability! I am new to the gym, but am very thankful I chose Anytime Fitness St Albert! I would recommend to anybody!!
Thank you so much Caitlin for taking the time to give us this amazing review! We are so thankful that we have you as one of our amazing members! We are always here if you need anything!! Thanks again!
Positive experience: Small but clean. Friendly staff.
Thank you Sarah for taking the time to give us this great review! Please let us know what we can do to earn that last star! If you need anything please let us know! Thanks again!
Fantastic experience: Wonderful staff, well maintained equipment and Reasonably priced.
Thanks Jake for the great review!
Fantastic experience: Love this gym, the staff are so nice and friendly and they do not put any pressure to sell you a membership. I only had a trial, but the gym was never busy when I visited and there’s a good variety of equipment and they also keep it clean! Unfortunately for me I couldn’t get a membership as I live far away but if they opened a location near me I’d definitely become a member with them! I’d recommend this gym to others as well!
Hey Chris! Thank you for coming to try us out and for your kind words. We are so happy you had a great experience here! Let us know if you ever need anything in the future!
Negative experience: Too expensive for what they have!
Hi Alee - We do have multiple price options we provide. Sorry we could not accommodate and you feel this way. Give us a call at 780.419.3832 and we would be more than happy to discuss further.
Fantastic experience: Nice place but not what I was looking for
Fantastic experience: Great facility, Well kept and clean. Staff are helpful, no pressure tour, very relaxed 7 day trial no real push to sell you.
Fantastic experience: Solid facility, very clean with great selection of equipment, not to mention friendly helpful staff!
Fantastic experience: Awesome gym, never too busy
Fantastic experience: Great staff .... very clean and management actually cares about the gym and showing up to talk with staff and clients
Fantastic experience: This is a good gym, new equipment and cardio, lots of room to move around and a great path for lunges. While there is a nice blend of people it seems to be mostly people starting their fitness journey or healthy and active men and women (but not pro lifters). There are private showers and on site towel service which is important to me. Also, the gym and bathrooms are clean and there is lots of free parking. I haven't taken any classes so I can't speak to those.
Positive experience: The gym itself has the typical equipment you can find at some of your local gym but my 4 stars are for the towels provided while working out which is a nice touch. I'm from Vancouver and my AnytimeFitness don't have this feature.
Fantastic experience: Very clean, not very busy even during peak hours, great large showers with hot water and towel service, handicap accessible facility, free wifi and cable on most cardio machines.
Fantastic experience: Great atmosphere and staff. Very inviting
Negative experience: I joined skeptical because gyms are known for their shady membership fee structure. They were true to form; when I cancelled as I was no longer in town, they refused to refund the activation "fee" of $70+ which at the time they were selling me on a membership months earlier, they'd told me is was an activation deposit. No option for drop-ins either like recreation centers have. No more conventional gyms for me. It would be only one star but the gym itself was great.
Hey Clint, I'm very sorry you feel this way. We are more than happy to go over the concerns you have. The keyfob is yours to keep and provides you worldwide access when you join. We also do provide drop ins during our staffed hours. I apologize if you were informed otherwise. Please give us a call at 780.419.3832 so we can chat further. Again sorry for not providing you a 5 star experience.
Positive experience: Seems to be a good establishment. Several locations. Clean, secure, up to date. I can't say anything against the experience there. The only thing that would be a nice to have is fully self-serve account management / billing.
Thanks for the review Marc! Happy you enjoy the club. Unfortunately being a franchise we don't have control over the billing structure :(. Let us know if there is anything else we can do for you.
Fantastic experience: Amazing owner and staff. Gym is always clean and quiet.
Thanks for the review Eric!
Fantastic experience: Very nice gym. The management is also super nice.
Thanks for the review!
Negative experience: Really unimpressed with gym, lacking equipment, no really classes to join, have to watch recorded fitness classes. Bathrooms tiny, dirty and unattended all the times I was there. Apparently signed my cancelation 1 DAY late, have to pay for another month that I don't even have access to use. Definitely I do not recommend this gym, there are better gyms with MUCH better customer service skills.
Hey Diane, I am very sorry you were not happy and truly apologize for any negative experience you had. Please give us a call or drop by anytime to discuss and we would be more than happy to address any and all concerns you have. We absolutely will do what we can.
Positive experience: Great facilities but lacking the amenities
Fantastic experience: Love the fact they are open 24hrs and the place is very clean.
Thanks Harmandeep!
Fantastic experience: Love this place you need to use the app and the gym is very nice. Perfect for a busy person.
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