Orangetheory Fitness

Fantastic experience: Feels like a second family! I appreciate how attentive and encouraging the coaches are. The regular feedback on my form is invaluable to ensure my safety. I’m seeing improvements and look forward to continuing my fitness journey here.

Fantastic experience: Super fun environment to workout in!

Fantastic experience: Best full body, group exercise experience that not only provides scientifically proven results of sustained fitness but is also FUN to do!! Kudos to the program, coaches and the support team that is making it happen everyday for us at the Elgin Mills (Richmond Hill, Ontario) location. Those out there who are like me who want to be fit but hate (or can’t sustain) going to typical gyms, need to try Orangetheory once. It may change your life as it did mine! Wish you good health!!

Negative experience: I have unlimited access to Orange theory in Elgin mills.... today I had a spot for waiting list class ...my class was at 8:15 and just got the class at 8:19 and the lady who was so bossy said to me " I have authority to not let you in"... I explained to her about waiting list notification and she was so aggressive..... and even not let me talk.... ended up sent an email to the owner... this is my review for elgin mills..... they can not understand how life would be tough for people who is a new mom..... Consider this review just for Elgin mills.... Thanks

Fantastic experience: are there weights in the gym？

Positive experience: I used to love taking classes here, but I feel the culture here has diminished over the years. It really tough to get into a class. There’s almost always a wait list for the popular times, and they have a strict cancellation and attendance policy. You have cancel a class 8 hours, and sometimes if you get off the wait list last minute and if you fail to show up, you get charged. They also have an inconvenient termination clause of 30 days, and if you are more than 5 minutes late, you are not allowed in. The coaches are great, and workouts are always a good challenge, but front desk staff could be a little less pushy and force people to sign up for things.

Fantastic experience: I wish I joined sooner! I’ve been going to Orangetheory at the Elgin Mills location since January. Being in Richmond hill for only a few months made me look into fitness classes where I wasn’t forced to join a 12 month contract. As soon as I saw there was a promotion I went for it. Best decision and wished I join sooner. It’s quite hard to pick a favorite trainer at this location. Usually picking favorites is easy for me. I usually train with Dontae, Mason, Tina, and Khash. LOVE them all. I especially enjoy when they help me fix my form, and push me even bringing me heavier weights. They all bring something special and unique to the team. I believe I’ve had the most classes with Dontae. He’s wonderful and I really enjoy being in his classes. The customer service at the front desk is also fantastic. Sabrina is so sweet, and I always feel positivity walking in for my class. The aura is always welcoming and people are always excited to go workout (even then the classes are hard!) Incredible customer service. Thank you all for giving me great workouts and for pushing me.

Fantastic experience: Friendly and helpful front staff to great coaches that inspire you and push you and encourage you during your coach led workouts! Ever since I joined Orange Theory Fitness I have been able to lose weight and build endurance and strength. The benchmark workouts are a great way to hit new Personal Best Records and track your progress! Appreciate the feedback and on-going support from all the coaches especially coach Tina, Mason & Khash! Thank you Elgin Mill team as I continue my rehab from the car accident and get stronger every day!

Fantastic experience: Adore this OTF location, the staff has been so incredible, always warm and welcoming, and really insightful in helping you achieve your fitness goals. The energy for these classes are also on point and keeps you feeling motivated every session.

Fantastic experience: Amazing coaches and wonderful staff!!!

Fantastic experience: I love everything about it!! The staff is super friendly, coaches are great and it is only five minutes from home!!! I really look forward to my workouts at Orangetheory Elgin Mills!!! Super super recommended!!!

Fantastic experience: Always love getting an effective workout in! Orangetheory is the only thing that motivates me to run on a treadmill.

Fantastic experience: Had a great trial workout! The staff helping me was extremely welcoming and knowledgeable! It is great for newcomers and there is a good sense of community. The coach was amazing at keeping me motivated and assisting workouts!

Fantastic experience: OTF Elgin Mills is one of a kind. It has amazing coaches, staff and members. A great community that motivates, inspires and acknowledges your accomplishments. I’m so lucky to be part of it and appreciate every encounter. Keep up the great work peeps!

Fantastic experience: Amazing gym. Such a good sense of community: the staff are welcoming and encouraging, the coaches bring so much energy and make every class a good one. Been here for a year now and so happy I took the step for my own fitness.

Fantastic experience: An experience like no other. Coaches and staff are amazing and push you to the limits. It’s where members become friends. If you haven’t tried it, what are you waiting for ?!?!

Fantastic experience: Best decision I’ve ever made in my life for my health is my enrollment in this place❤️❤️Perfect coaches, perfect vibes, perfect staffs.

Fantastic experience: Best studio ever!!!!

Fantastic experience: Amazing staff and members at OTF Elgin Mills! Absolutely love the community here!

Fantastic experience: I love coming here, always so welcoming and you won’t regret joining!!

Fantastic experience: I absolutely love Orange Theory! I joined the Elgin Mills OT in May of 2023 and feel great, and have met some lovely people. All the staff and coaches are super and the workouts leave you energized!

Fantastic experience: I adore the workouts, the atmosphere, and the entire coaching team here! Every individual is embraced, regardless of their fitness level. The coaches are exceptional, providing unwavering support and motivation. The workouts strike the perfect balance between challenging and enjoyable.

Fantastic experience: Could not imagine workouts could be this fun eh Great coaching staff, shout out to Mason, Kaash, Tina, Katie and Dontae and the wonderful ladies at the front desk…

Negative experience: Used to love this place until the started doing cantonese only classes. I thought Canada was English and French speaking.

Fantastic experience: The trainers really pushe you. Hurts when your doing it, but really happy afterwards.

Fantastic experience: Had to take a break during Covid, but just re-joined and absolutely loved my first class back.

Fantastic experience: The coaches have been amazing, they help motivate you to keep going. They make sure your posture is good to ensure you don't injure yourself and to make sure you get the most out of the workout! The staff are always friendly when you first walk in for your workout!

Fantastic experience: Love the format of the workout (high intensity), supportive coaches and courteous staff!

Fantastic experience: My home away from home. From the moment you walk through those doors, you feel welcomed, ready to work and always greeted with a smile. The staff, coaches and members are amazing humans and you won't find a better total body workout. Be ready to work hard and sweat like you've never sweat before.

Fantastic experience: Very intensive and very encouraging style of trainings.

Fantastic experience: I love working out at OTF because of the staffs and people I met there. It's not only helping me physically but mentally as well.

Fantastic experience: Great staff! Great workout! Like a second family!

Fantastic experience: Love the workouts, the atmosphere, culture and all the coaches here! Everyone feels welcome no matter your fitness level. Fav gym I've been to!!

Fantastic experience: The BEST staff - so friendly and motivating!! No where else has me consistently coming to the gym, this is the best hour of my day!

Fantastic experience: Great studio! Instructors are fun and motivate you, the staff is friendly and the place is clean. The members are all friendly too… overall a great place to workout. The free coffee days are a bonus!

Negative experience: Good coaches but management is terrible & they don’t have a flexible good workout schedule too (mostly during the day & weekends are limited or full!) Avoid Gabi - Assistant Manager, she has no interpersonal, conflict management or customer service skills! Just started at F45 Training Richmond Hill Centre, WOW so much fun & great deals!

Negative experience: I had really very bad experience at this gym that caused me so much physical and emotional pain for a long time. Not recommended at all. There are much much better gyms in town that you can use. Please don’t waste your precious time and money if you respect yourself. Response: I registered at Orange Theory Elgin Mills in early 2019! I have all the emails from you guys! I even emailed Aiden who was the head trainer at that time but no one ever respond me back. I already emailed all my concerns to head trainer email address and called so many times but no one at Orange Theory Elgin Mills did not even care about me. I have all the documents.

Fantastic experience: I’ve only been a member at this location for 2 weeks and have done classes with 4 different coaches. I absolutely love that each class is different and challenging. The coaches are also all great, motivating and demonstrate what’s expected. The team is great and I’m looking forward working out here for a while!

Fantastic experience: The workouts are tough but great! Balance of cardio, strength and hype. The coaches always bring the energy and positivity which helps sooo much! The studio is clean the staff is friendly!

Fantastic experience: The workouts are great and are different every time. The staff are friendly and supportive… shout out to Aiden and Fran!

Fantastic experience: I like everything and the workouts. The workouts are always challgening and never boring. Your time goes by so fast and you don't have to think about your workouts because it's all set up for you.

Fantastic experience: Great location. Very friendly staff and clean facilities. Workouts are always challenging and motivating. I really enjoy the 3G format, allowing me to spend equal time at each station (row, floor and treadmill). An hour goes by so fast without you knowing it! Signed up for class packs here to give it a try, and have already been going 4-5 times a week. Will definitely switch to monthly membership once my pack is done. It’s great because there’s a couple other studios around the area, and if schedule doesn’t workout or fully booked, I can always catch a class at another location.

Fantastic experience: Back to Orange light. Orangetheory Fitness Elgin Mills . The best gym in Canada, the best Coaches in town lives here @ Coach Aidan . Strength, agility, endurance equals power, stamina awesome workout this afternoon.

Fantastic experience: Great! Staffs are friendly and very nice ambiance and equipments

Fantastic experience: The classes were really energizing and fun. The trainers really knew what they were doing and were high energy and very motivational. The great equipment, programs being tailorred it to your goals in combination with the atmosphere and incorporation of technology make it well worth it

Fantastic experience: If you are eager to be a fitness person and if you are care about your health, Here you can achieve your goals. They are a professional team.

Fantastic experience: The best fitnesses studio I have ever been with and probably the longest! The coaches are amazing, they are all supportive and motivating. The workouts are challenging yet fun, Love the music and the atmosphere! Thank you OTF family for your hard work and efforts specially during this difficult time.

Fantastic experience: Almost a year as a OTF member, felt so good to be back after the second lockdown. Amazing staff and coaches, love all the positive vibe and sense of teamwork. Love it!!!

Fantastic experience: Awesome team, amazing coaches! Instant motivation- satisfaction guaranteed!

Fantastic experience: If you're sick of regular gyms, try this! Not only are the staff super friendly and helpful (unheard of at gyms), the hour of exercise passes so quickly you'll feel like you just got there. I'm hooked after 1 session.

Fantastic experience: From the minute I stepped in, I could tell all the people who were coming out of the class and the ones going into their next class were excited for their workout. The staff took the time to explain the workouts to me, set goals for myself, and took interest in what my needs are. I've attended several classes now to see the trainers are motivating, the staff is super supportive and genuinely interested in your well being and meeting your goals, the environment is extremely clean, and I love the fact that someone is waiting for me at a specific time to start the workout - I need accountability and having appointment based workouts means I have to show up and get it done!

Fantastic experience: Love everything about Orange Theory from start to finish. Beginning with the positive vibes and a sense of community, and ending with a wonderful sense of accomplishment and productiveness. I’ve never been so satisfied with my workouts, and the best part is you have tons of fun while pushing yourself to your very best. Love love love

Fantastic experience: The flow of the workout and the instructions given were superb! Mack did an awesome job!

Fantastic experience: Best OTF studio I have ever been to. Great staff, excellent coaches and other members are super friendly and encouraging - definitely makes every workout extremely fun and rewarding!

Fantastic experience: Лучшая система в мире фитнеса для меня. Всего час, но просто Мега жиротопного кардио. Не заметишь, как сделаешь то, что сама бы никогда не сделала. Но с тренерами, с зажигательной музыкой и группой таких же спортсменов море по колено. Хотелось бы раздевалочку побольше и поудобнее для полного счастья)

Negative experience: Avoid at all costs! One of the worst experiences I've ever had when it comes to fitness. Completely incompetent staff (including the manager, Shannon) with an even more useless owner. They have failed to release my cash prize that I won in the transformation challenge. Stingy, cheap location and would never recommend this location to anyone. Wouldn't be surprised if this location shuts down in the next year or so. The funny thing is, I've been to other Orange Theory locations and it's amazing how much of a difference a change in staff can make as those staff were incredible. Save yourself the headache and do not join, unless all you want are rude, useless people to interact with on your fitness journey.

Fantastic experience: I like that every workout is different, I never know what I'm going to get. I love the energy and the music. I like the atmosphere, the people and coaches make it worthwhile - I feel motivated and competitive. I like that I feel sore after the workout, like a new muscle group is continuously engaged. I like working on all of my muscles, not isolating something each date - "leg day". Awesome stuff, keep it up!

Fantastic experience: The employees are really great and super supportive! The workout was amazing and I feel as though it worked out every part of my body.

Negative experience: The staff was great, but the workout itself was not for me. Half the class is spent doing bootcamp style workouts and the other half on treadmills. The treadmill part is what I disliked. You can get a lot of cardio in without being on a treadmill. It doesn't really take into account that treadmills aren't always good for everyone, especially with knee problems.

Fantastic experience: This is an excellent total workout covering key areas required to be fit. The class setting guided with experienced trainers and music brings energy to the room. The staff is friendly, helpful from the time they begin at 5:30 AM in the morning until night time. I look forward to my Orange Theory workouts at Elgin Mills!

Negative experience: They don't care about you once you sign up. Staffs are very unprofessional. They would workout during their work hours and give an attitude to customers (people who actually pay for the workout) when they don't get a spot for the workout.

Fantastic experience: The front desk staff remembers your name, and the coaches are not too pushy. Working out in a group and seeing everyone’s stats on the monitor is a great motivator. The only downside to OTF is they don’t have towel service like GoodLife fitness does. It is fairly pricey even with my corporate discount of approx 17$ a session, but I would say worth it for those who have a hard time motivating themselves to work out. On my third class I've already seen major improvement on my terrible cardio.

Fantastic experience: Amazing staff and coaches at this location. I frequent other locations in Ontario and find that there is more sense of comradery amongst those that attend RH.

Fantastic experience: great coaches, motivating group environment, knowing in real time what your heart rate is helps achieve the most efficient workout.

Fantastic experience: The best 45 minute instructor led workout with very supportive and friendly instructors and sales associates.

Fantastic experience: July 30, 2019 updated review - I am a year in and still LOVE this studio and the workout. SAs and Coaches are AMAZING and the members are friendly. If you want conversation you get it but if you don't they will leave you be. I've up'd my membership to unlimited and find its worth every dollar. Workouts can be cardio intensive, but I have come to love the treadmill in the past year (I started as a hater). Booking classes is really simple with the app and so far (knock wood) I have not had a problem booking but I book my week's classes in advance. I love the atmosphere and the daily changes to the workout. Really enjoy the different areas. You don't get bored. Love that I can modify the workouts for my level of fitness. Love that the coaches are there to push you when they know you can do better and also make sure you aren't going to injure yourself. SAs are friendly, attentive and always available for questions. Some classes the playlist could be better but what are you gonna do.

Fantastic experience: High energy, the best playlists, great sound system, awesome coaches, great vibes and the social aspect are big motivators for me, I am a big ambassador and continue to spread the word! keep up the good work.Nikki Mobini, Thinktank Workspace Inc.

Fantastic experience: Such a great workout. The staff is amazing, kind and thoughful. The coaches make everyone feel seen and welcomed.

Fantastic experience: The social pressure to do a real workout, not just be at some gym, but push yourself out of respect for your instructor, is what keeps me motivated. Awesome people all around!

Fantastic experience: Was nervous going into my first session but everyone at orange theory was very welcoming and friendly! All the workouts are different every time and the coaches are always there to help you out, corrects your form when needed and pushes you to do your best but yet makes sure you work at your own pace that is comfortable. OT is for all fitness levels!

Fantastic experience: Great workouts, great coaches, and friendly environment.

Fantastic experience: The best one hour workout. Staffs are suprt friendly and helpful. And the couches will keep you moving all the time. Have been member for 3 years and cannot be any happier!

Fantastic experience: The workout is always different. A nice balance of cardio and strength training, always fun and challenging. Front desk staff and coaches are awesome and very supportive. Made lots of friends, a great community!!

Fantastic experience: Awesome one hour workouts that will push you harder than you thought possible with amazing coaches who keep you honest and ensure that you are using proper form. Great staff and technology make it easy to book workouts using their app. Amazing members who are enthusiastic and dedicated. Highly recommended!

Fantastic experience: Orange Theory is an intense full body workout that is different each day!

Fantastic experience: I have been with OTF Elgin Mill since Oct 2017. Love it. The staff and their coaches are absolutely amazing! They are very friendly and feel like home. The facility is clean all the time. A balance work out on Cardio and weight training, which also help you to work on your endurance, strength and power.

Fantastic experience: Thanks for always keeping me on track and honest in my workouts �. I also love the music, and all the friendly staff. If you want a challenging but doable workout at your level in one hour, you gotta give it a try! �

Fantastic experience: Great, friendly and helpful team. Amazing music and the best coaches...specialy Liam ;))

Fantastic experience: Amazing people, great high intensity workouts, enough variety to make every workout fun and challenging. Exactly the type of place I needed to get my health goals on point. Would highly recommend to anyone looking to transform themselves.

Fantastic experience: The coaches are so wonderful and the workouts are incredible!

Fantastic experience: I absolutely love Orangetheory Fitness Elgin Mills Studio. I’ve been a member for almost 3 years and I love the workouts. The staff makes the experience even more special. Absolutely love all their trainers, managers and front desk personnel. I would recommend this studio to everyone interested in an amazing workout.

Fantastic experience: Great staff....super friendly and kind. Love the workout, it’s never boring.

Fantastic experience: Great club, friendly staff. The coach explains what you are going to do for that one hour and what the chart means. If you want to get in shape and lose some calories with an after burn. This place is for you. You never get the same program twice, it changes every day. The classes are very challenging but you have a coach and members to encourage you through it. If I can do it after 1 1/2 laid off, you can do it. You will love the Orangetheory Fitness.

Fantastic experience: Liked the variety and pacing (different intensity levels). The monitor feedback was good for self-monitoring/feedback and motivation. Thanks for the experience.

Fantastic experience: Amazing staff and great workouts! The 60 mins just fly by!

Fantastic experience: Great workout. Great instructors. I love that I have to book classes ahead of time, and that each workout maxes you out for almost a full hour. A great gym!

Fantastic experience: I love the variety of each workout. It is always different. Also the coaches are fantastic. They try to learn your name and once they know you well they start to push you gently to reach your goals. The front staff are friendly and accommodating. It is a real community. I love OTF Elgin Mills.

Fantastic experience: It took me a few months to get used to the workouts, but I keep coming back because it works and I get excellent results. It is like having a personal trainer giving you an intense workout. If would be better if there were weekend evening classes. It's expensive, but I see it as saving me from potentially needing medications due to poor health.

Fantastic experience: awesome staff and very attentive to new comers

Fantastic experience: Dedicated coaches, friendly staff, workout routines vary each day, high energy, gets results.

Fantastic experience: The workout is always different. The coaches bring something different every time. The music is really good. The instant feedback from the heart rate monitor helps you better understand your fitness levels

Fantastic experience: It is a fun and challenging workout with inspiring coaches and supported my amazing staff. It’s addictive!

Fantastic experience: It was challenging. I felt pushed to do the workout and not slack off. The trainer was a good motivator and I was a bit apprehensive doing some of the exercises and he made sure my form was good and I was causing no harm to myself. Days after and my body is feeling the pain.. as they say no pain no gain.

Fantastic experience: The routines are challenging but fun. coaches and staff are very friendly and they push you to get the most out of your work out. The fact that there is different routine everyday is the main reason to make me go back. Not as often as I would love though, it's a little bit expensive but it is the best money I've ever spent on gym membership.

Fantastic experience: Best environment! Best Burn!!

Fantastic experience: It was tailored to my level of fitness, and my desired level of intensity. I had a great work out but wasn't stressed about keeping up with the rest of the class. The instructor was highly motivating and cared that everyone had a proper work out. The staff was friendly, helpful, and full of bright advice.

Fantastic experience: The best fitness

Fantastic experience: I love that the one hour workouts are challenging and use different pieces of equipment during the floor sessions for resistance training. The instructors are on point with motivating and technical cues! I also like that the studio is kept clean. Each class brings new physical challenges and it sometimes is a good thing when you don't know what to expect.

Fantastic experience: It's unique, energetic, and definitely motivating! Something different to stand out from the rest, and I love that each workout is contrastive so your body is not bored or used to the workouts if you're a regular member. These are the only classes I can keep up with and feel good about, unlike aerobics where I'm lost, missing the steps, and not getting a chance to raise my heart rate because I'm so focused on getting the steps right!I've been looking for a gym that I know I can count on to help me with my fitness goals, and still be fun! OTF is definitely the gym for me. I'm glad I kept on with my search because it was worth the wait.

Fantastic experience: Like no other. I have tried memberships at other gyms and have no motivation. Having a gym where I have a coach motivating me everyday is amazing.