Planet Fitness

Fantastic experience: I've been with Planet Fitness for a year now, and this is probably the best and cleanest one iv been to so far. I would recommend people go to the sherwoodpark location

Positive experience: Mainly a cardio gym, lack of free weights . Seemed to be a lot of the same machines but then didn't have machines like hack squat or hip thrust. Maybe for some people that's great, but not for everyone.

Positive experience: I used to go to this gym every once in a while with my friend as a guest with her black membership since I have my own gym membership on the military base. We would always go mid day on a weekday when it's not busy. Until (I believe she was some sort of manager) started making comments to me like "when are you going to get your own membership?" And making me feel really uncomfortable and glaring at me. It's not like we'd go during busy hours and take up equipment. We'd walk and chat on the treadmill and do some weights and we're respectful. Plus, I thought that was the perk of my friend having the upgraded membership. Otherwise it's an okay facility and the other staff were friendly but she put a bad taste in my mouth. Even if I was shopping around for a gym membership that wouldn't make me want to sign up there.

Fantastic experience: Showers are clean. Not over crowded.

Negative experience: Horrible customer service. Wouldn’t recommend to anyone.

Fantastic experience: Well what can I say - impressed. First visit ever - and no complains other that shower water pressure could be stronger. I’m post surgery, recovering lost musscles, and they have everything you need and then some. Clean, maintained, lockers, toilets, showers - all nice and tidy. Plus got my massage sessions using chairs and hydro. What else do you want? Keep up goid work and talk to plumber regarding that pressure

Fantastic experience: Luve the amount of machines and the friendly staff

Fantastic experience: I would like to recognize a few staff members in particular. Dino is just fantastic! His dazzling smile and charming personality is always lovely when entering the gym, leaving, going to use the amenities and throughout the time in the gym. He takes the time to walk around, be polite to members while cleaning and refilling the stock as well as making sure everything is in order. I have always appreciated the great customer service and look forward entering when he is on shift. Another, Dennis, him and Dino together are a fabulous duo! They multi task with member sign ins and requests no problem at all, they keep on top of the gym requirements and are constantly welcoming to members and happy to fill their requests! There are a lot of fabulous workers in this facility but these two young gentlemen definitely stand out.

Positive experience: The air conditioners in the gym and locker room are constantly and uncontrollably running, and this is a repeated occurrence all the time. When you work out or get out of the shower wet, the cold air conditioning can catch you cold. For some reason, the staff does not react to this indifferently.

Positive experience: The facility is clean, never very crowded, staff are friendly and lots of weight training and cardio equipment.

Fantastic experience: Staff are super friendly. The facility is so clean. Excellent options for workout equipment. Highly recommend!

Fantastic experience: This gym is great! Friendly staff! They get to know you by name! Clean gym!

Fantastic experience: Great experience, definitely have a better view of Planet Fitness. It was clean and welcoming. Nole (sorry unsure how to spell his name) tall blonde gentleman working morning of July 18. Extremely helpful and kind. I came in to cancel my program for the second time since the White Oak staff were careless and did not cancel my program a month ago. I have a month to use my program until the cancellation takes effect. With the welcoming atmosphere from the Sherwood park location, I will be taking advantage of the last month of my membership. Thank you Nole for your great customer service!

Fantastic experience: Very clean, organized, and welcoming place. Awesome environment to spend personal time after a long day work. The staff is excellent. Overall i truly have enjoyed my stay for over two years.

Fantastic experience: Best the best

Fantastic experience: Good balance of equipment, good cleanliness, and amazing staff. Keeping the vibes fresh

Fantastic experience: Super affordable and so many options for work outs.

Fantastic experience: Don't believe the FAKE 1star reviews, from people that don't even live in this Province.....This place is legit. Friendly Staff, that keep the place spotless, lots of equipment. The only 1star at this place, are the peeps getting more reps in on their cell phones, then they are on the equipment!....Oh shoot. I just judged in the judgment free zone! OOPSY DAISY! Put down the phone or stay HOME....Wooooooooooooooooooo!

Fantastic experience: Not very busy!

Fantastic experience: Wicked atmosphere, nice equipment, awesome staff and love tanning all in one spot…

Fantastic experience: Nice clean gym, super affordable. Unfortunately I have to take a break due to an injury. Definitely recommend Planet Fitness

Negative experience: TO THE OWNER. I DID CONTACT THE HOME CLUB AND DID NOT GET A FRIENDLY STAFF MEMBER, QUITE THE OPPOSITE. I SHOULD NOT HAVE BEEN CHARGED A $15.00 CHARGE WHEN THEY MADE ME GIVE THEM 2 CREDIT CARDS WHEN I JOINED!!!!! THEY DID USE MY SECOND CARD. IT TAKES SECONDS TO PUNCH IN A CREDIT CARD AND FIND OUT IT DOESN'T GO THROUGH. NOT WORTH $15.00. AND WHERE IS THIS FITNESS TRAINER THAT WAS PROMISED WHEN I JOINED? I was paying with my credit card and it was compromised. I forgot to notify planet fitness and instead of contacting me they charged me $15.00 charge. But they have two of my credit cards on file. So I wanted to cancel but no, they wont take an email or a phone cancellation I have to go in to cancel. They also say that there is a fitness trainer there to train you which is supposed to be included in your price, but the whole time I was there, not a single trainer available. I would not recommend this. They were charging me 31.49 a month. With the credit card issue they charged me 46.49 and they have two of my credit cards on file so there should not have been an extra charge. For 45.00 a month I could get into every single recreation centre in and around Strathcona County

Positive experience: Energetic and happy people. Place is clean

Fantastic experience: Sherwood park planet Fitness is a cut above. I’ve been to a few locations and this one makes me want to do the drive. I’m A Customer Service Department Manager at the Hospital so my standards and expectation's are pretty high. They are killing it at this location. Go here, you won’t regret it. It is Clean and the set up and layout are awesome. The staff are top-notch. Good job Sherwood Park location, keep it up! (Next time I will take pictures!)

Fantastic experience: Great atmosphere, layout, it’s clean, the equipment is maintained and the staff are great

Fantastic experience: Great location, people and staff were always great.

Fantastic experience: It is affordable the staff is nice and I feel comfortable there.

Fantastic experience: super friendly staff, everything we need for a great workout

Fantastic experience: The management and staff are very friendly and welcoming.

Negative experience: My girl and I used to go here all the time. NO .say go no more!! My girl said there was a transmission (man with peepee) in the ladies room. That’s not cool planet gayness.

Fantastic experience: This place is amazing! Lots 31 Lbs so far. Great new machines I’ve never heard of before

Negative experience: If planet fitness is smart, they'll fire that aweful Manager. I've never seen such a miserable human being speak to staff so disgustingly and address members so disrespectfully.

Fantastic experience: Enjoyed a day free trial

Fantastic experience: Great staff, clean gym, and great equipment.

Positive experience: Nice clean new building

Negative experience: Disgusting gym, don't waste your time.

Fantastic experience: Good customer service, affordable membership, inclusive & positive environment! Love the spa, especially hydromassage!

Fantastic experience: Clean and friendly atmosphere. All the equipment you need!

Negative experience: Manager is rude and unprofessional

Negative experience: If I could give this place 0 Stars I would. One of the most disgusting gyms I've been in so far, DO NOT waste your time here!!

Fantastic experience: Love how spacious this area was! Love he cardio on the second level and ample areas to stretch in!

Fantastic experience: Great working equipment, Super friendly staff and it’s CLEAN.

Negative experience: Worst management. No courtesy. Charged $150 even when you don’t access the gym for 6 months

Fantastic experience: I’m not sure where to begin- consistently clean (including change rooms/showers), staff are helpful, friendly, and knowledgeable! I love this location because it’s got two floors and an abundance of equipment/space. Then, half the time I go is during peak hours and yet it still doesn’t feel overly busy. Recommend for anyone whether you’re beginner, intermediate, or advanced on your gym journey!

Fantastic experience: I really enjoy this location. It is easy to get in and out of the area, and it is never usually overcrowded. I appreciate their service and enjoy their amenities.

Fantastic experience: Great place to work out! Noah and Tom are always helpful, and overall friendly guys. Will recommend to friends!

Fantastic experience: Very clean and comfortable gym

Fantastic experience: Love this gym - great community & super clean. In the 1.5 years I've been coming, the staff (particularly Tom, Noah & Colin) have been fantastic. For the price, it's an awesome gym. While I do miss some aspects that other gyms have, I will 100% compromise for the price - you can't go wrong with it.

Positive experience: I have been going for over a year, plenty of variety in equipment designed for all levels.

Fantastic experience: Amazing gym! Clean , friendly! No judgement and I love the hydromassage beds! Staff are wonderful ,

Fantastic experience: Love this place.

Fantastic experience: Very professional and affordable prices

Fantastic experience: Experience is great. Friendly, no judgement. Clean, spacious!

Fantastic experience: Really love the atmosphere. Plenty of machines and i never have to really wait for anything. Love the water message tables and the tanning options :)

Fantastic experience: I love heading the gym with my value packed membership! Great price does not affect cleanliness or staff support... it is kept very clean and the staff are courteous and helpful.

Fantastic experience: Nice facility.

Fantastic experience: Membership price is amazing and the gym is always clean. Friendly staff with tons of equipment. Love this gym!!

Fantastic experience: Clean place, great staff and a price that can’t be beat!

Fantastic experience: All machines seem to be working all the time ,Crowd levels are manageable , Enjoy the cleanliness of the facility , Staff always greet me and say have a great night

Fantastic experience: Friendly staff, good clientele, well equipped and always clean

Fantastic experience: The staff are amazing! Always friendly and super helpful! The vibe is always on point!

Fantastic experience: Clean. Very little wait time for equipment. Same color palette as booster juice, so you know it’s good.

Positive experience: Has everything you could need for basic gym needs. No cages for olympic/powerlifting but that's not what this gym is for. It's for everyone of every fitness level. For safety reasons it's amazing gym for the regular gym goer. It's great!

Fantastic experience: Polite staff and lots of machine so no need to wait. More trainers should me available though

Negative experience: I signed up for the $15/mo plan 40 days ago, and have already been charged $140. Most of that is the sign-up fee and annual fee. They intentionally charge you as much as they can right at the beginning of your membership, because they know it won't take you long to realize that PF isn't a real gym. There's very little actual gym equipment. 90% of the floor space is taken up by treadmills that nobody uses. There's basically no free weights, and what little there is has been crammed into a tiny corner. This area is always completely packed(who would have thought people might want to lift weights at the gym?).

Fantastic experience: Shout out to Keagan who made my sign up stress free, lots of info, showed me around, very kind and made me feel very welcome. Thank you for being amazing at what you do ⭐⭐⭐⭐⭐

Positive experience: Great gym, clean facility, friendly staff. Massage chairs are nice, and there’s a good variety of equipment and adequate space. 4 stars because I do miss having a pool/hot tub and steam room like my last gym, but the price is really good here so you win some you lose some. With the better membership you can bring a guest whenever you want too.

Positive experience: I honestly love this gym. It's clean with new equipment and is more than half the price as any other gym in the city. Friendly staff. Huge facility with almost everything you need. You can even bring a guest with you with the black membership that only cost $25 a month & you get access to massage chairs and tanning booths, they also have a red light booth. Only down fall is they don't have bench presses or squat racks, only Smith machines & the dumbells only go up to 70lbs but for the price I can compromise.

Fantastic experience: I love that I can go tanning get a massage while at the gym

Fantastic experience: The staff are really friendly

Fantastic experience: Everyone is so nice whenever I check in, and there is lots of space hardly ever have to wait for a machine even when its busy!

Fantastic experience: Always clean, awesome staff, and a really good variety of machines to use. I wish the free weight section was a bit bigger, bit I really can't complain for the gym you get at that price per month. wicked value.

Fantastic experience: Amazing !! the staff are so warm & friendly !! The place is super clean excellent service !!

Fantastic experience: Always clean, never super crowded, lots of equipment

Fantastic experience: Clean and respectful and nice staff. Wish their was more weight lifting stuff. But oh well

Fantastic experience: A great experience at this facility offering A-1 guest service from everyone! The facility is exceptionally clean with well maintained equipment. Offering a wide variety of work out areas with no wait for using the machines or equipment! Definitely recommended.

Fantastic experience: ❤️

Fantastic experience: I enjoyed the setup of this club. Very clean and the staff were friendly. The machines and rooms were laid out in a way that made sense and there were ample basic machines. Not too busy either.

Positive experience: Really good. They have new machines. The massage chair however should be better calibrated (it felt like it was tearing apart my back, even on the lowest setting).

Fantastic experience: Excellent price and great facility! Would definitely recommend!

Positive experience: My experience with this location is pleasant, the layout is much better than the south common location and the environment is also good and the staff is very friendly. I go in the morning so there are plenty of equipments available for everyone and most people usually keep them clean and I see staff always maintaining the cleaning supplies or working on something during my visits. Although one gripe I have with planet fitness in general is their shower sucked, there's barely any water pressure and faucets don't really work as intended which I noticed from both the locations I've been to.

Fantastic experience: Totally enjoyed my first visit! The staff are friendly and helpful...the gym was very clean with so many machines and no waiting! Two thumbs up

Negative experience: The communication was not great.

Positive experience: Decent, spacious gym with alot of machines. Staff are friendly. Downside is that I noticed they don't properly clean the men's showers. There are stalls that have leftover items from visitors, which have been kept there for weeks. It's telling of the frequency of which they actually attend to the cleanliness and upkeep of the facility. Also, the water fountain filter has been amber/red for the past week.

Fantastic experience: Michaela is awesome !

Fantastic experience: A nice, clean gym with plenty of work out options at a great price.

Fantastic experience: Nice big gym, people are very friendly and staff are nice.

Fantastic experience: Friendly staff and lots of equipment

Fantastic experience: Such a welcoming environment. Kept very clean with enough equipment for everyone even during the busy times. My favourite gym by far !!!

Fantastic experience: Great staff , best value especially if your into tanning , red light therapy, massage hydro or chair can’t beat that for only $30 a month worldwide

Fantastic experience: Friendly and helpful staff, well laid out, clean and spacious - I liked it a lot!!

Fantastic experience: The gym is kept very clean. The staff is very friendly and helpful. It has a great atmosphere, and is definitely a no judgement zone!

Fantastic experience: This the best gym in Sherwood park very clean n amazing staff

Fantastic experience: Planet Fitness Sherwood Park is a great example of what a non-judging gym should look like. As soon as you enter the facility, the staff provide a friendly welcome and checking in is a breeze with the QR scanner. The gym is always clean and just enough weights and equipment to keep me in shape and to achieve my goals. The crowd meter app feature let's me know if the gym is busy or just right so that I can get on the equipment I need for that session. In this hot time of year, air conditioning is essential and Planet Fitness has the right temperature to ensure comfort throughout the workout. I can definitely say it has been a great fitness experience.

Fantastic experience: Planet fitness in Sherwood Park has great friendly staff, has a super clean gym area and change room and offers excellent value!

Fantastic experience: The staff is very pleasant. The gym is always clean and for the price you can’t go wrong

Negative experience: Sherwood Park PF definitely my least favourite of the 6 i have visited. I loved all the others! that is why I joined sherwood park, but they need to adjust the temperature its far too hot in the gym, its will brutally hot this summer! The tanning rooms have inadequate AC. Its sweltering hot in the tanning rooms. I would have to concur with other reviewers who mentioned the staff has attitude, when you bring a concern forward you get the eye roll or the shoulder shrug, ya ok ....nothing is addressed. Equipment is awesome.. Saskatoon 5 stars and Fort St John, St Albert and a few locations in Edm were all amazing also ....

Fantastic experience: Do you have Truck&trailer parking at this location?

Fantastic experience: Love this gym. Bright and clean never crowded. I reward myself with their hydro massage beds. Highly recommend

Fantastic experience: Love the atmosphere here and bringing a friend is a huge bonus!