Information about Anytime Fitness
N2E 2M6, Kitchener
Opening hours
- sunday: 0h-0h
- monday: 0h-0h
- tuesday: 0h-0h
- wednesday: 0h-0h
- thursday: 0h-0h
- friday: 0h-0h
- saturday: 0h-0h
Our comment from FitFit Canada about Anytime Fitness:
Welcome to Anytime Fitness Kitchener, where your fitness journey begins! Our members consistently praise the supportive and friendly staff, particularly highlighting Harman and Greg for their exceptional service and guidance. The gym is equipped with well-maintained equipment, providing a clean and welcoming environment for everyone.
Here are some key features that our users appreciate:
- 24/7 Access: Enjoy the convenience of working out any time that suits your schedule.
- Friendly Staff: Our dedicated team is always ready to help, creating a positive and motivating atmosphere.
- Clean and Well-Maintained Facilities: Members appreciate the cleanliness and upkeep of the gym equipment.
- Attention to Individual Needs: Our staff takes time to understand your fitness goals and provide personalized advice.
While most reviews are overwhelmingly positive, some feedback suggests improvements in terms of equipment updates and membership processes. We are committed to addressing these concerns to ensure a better experience for all members.
Join us at Anytime Fitness Kitchener and start your journey towards a healthier lifestyle!
Services, Machines and Guided Classes
Anytime Fitness: Opinions
Fantastic experience: Harman - Well explained about the fitness programs and looking forward to start my journey with Anytime Fitness
Fantastic experience: Harman - Friendly service and waiting to start my new fitness journey with anytime fitness.
Fantastic experience: Harman helped my sister and I get memberships, he was very polite.
Fantastic experience: Very helpful in getting a new membership and very friendly, thankyou to Harman:)
Fantastic experience: Just joining this gym and it’s very nice, the staff are helpful and I’m looking forward to getting in shape again.
Fantastic experience: My trainer is Herman. He's very helpful and I am thank full for his guidence and I can definitely recommend him.
Fantastic experience: Had a great first experience. Will be coming back regularly.
Fantastic experience: I've dealt with mister Harman Very polite and respectful. He had walked me through the entire process and had shown me around. Overall, huge recommendations if looking for a great place to work out at.
Fantastic experience: Herman was great, showed me everything and shared lots about the gym!! Can’t wait to start here
Fantastic experience: Harman is a kind and good supporter and very clear person to come take some training with him .
Positive experience: I am here for my fitness and the place was quite at first and the employee harman was also humble, over all it was a good first visit.
Fantastic experience: Greg is amazing!! Fantastic experience
Fantastic experience: Harman is really helpfully and supportive
Fantastic experience: Just signed up for a membership with the black Friday promo. Harmin was the staff member who helped me get signed up. He was courteous, always available to talk, and always helpful in the signup process. Gym is clean and tidy. Quite small, but has the essentials. The staff is what stood out for me.
Fantastic experience: Great place to work out, Harmandeep has been explaining the things really well, gym is clean, hygienic, well-equipped and perfect place to sweat out negative energy. Highly recommend!
Fantastic experience: So good experience and customer experience was tooo good like one of your his name was harman was too polite when explaining about membership
Negative experience: Canceled my membership over the phone, randomly got a “collection notice” for $800 months later, upon calling apparently you can’t close a membership over the phone and they refuse to negotiate, not my real name so you won’t “find me in your system” they will drain all your money unwillingly until you’re broke, then ask for more…
Hi Chris, Thank you for reaching out. From the situation you described, it sounds like you may have taken advantage of the “zero interest financing” on a 12 month membership and your financial institution declined your payment schedule. This resulted in the “zero interest financing” being revoked and the balance accumulating to a large sum. Unfortunately, without more detail, we are unable to resolve this here but we are open to investigating this further. As all of our calls are recorded, we can pull the call as reference and identify any possible errors made on our end. Please feel free to reach out to us at [email protected].
Fantastic experience: I recently joined the gym and Manager Harman helped me choose the right membership according to my needs.
Fantastic experience: Booked a tour at this location with Harmendeep and he welcomed me in and answered all my questions. He explained all the details and options. The gym was clean and the machines were well maintained. I recommend checking out this gym!
Fantastic experience: Great service, very clean, staff is very helpful.
Fantastic experience: Great place to workout in your locality. It’s always neat and clean. Very hygienic to use all the machines there. Plus their customer service is on top of everything as the sales manager is so polite to explain whatever I ask.
Fantastic experience: Had a very good experience with signing up. Staff is very friendly and helpful and the staff member Harman helped a lot.
Negative experience: Worst gym I have ever been a part of. Very dirty and customer service/representatives are abysmal to deal with. Only advantage to this gym is its open 24 hours. Would not recommend unless you have literally no other option and even then I'd suggest sorting out your own home gym instead. Would rate 0 stars if I could.
Hi Brandon We take all feedback seriously as it helps us maintain the high standards we pride ourselves on here at Anytime Fitness Kitchener. However, we must address some inaccuracies in your review. Our records show an outstanding balance on your account that remains unpaid, which we’ve attempted to resolve with you in good faith despite your inappropriate language with our team. Additionally, your comments about the club’s cleanliness and our team’s professionalism do not align with the consistent positive feedback we receive, reflected on our high ratings and numerous satisfied members. We remain committed to providing a welcoming and clean environment for everyone, and our team works diligently to uphold this standard. We’d be happy to discuss your concerns directly with you to find an appropriate resolution. Please feel free to reach out to us at [email protected]. We kindly ask that any future communication remain respectful so we can continue to support you with your account.
Fantastic experience: Service at the Kitchener location is amazing i felt welcomed
Fantastic experience: Very clean and great service. Friendly staff and a positive environment.
Fantastic experience: Harman explained each and every thing regarding the club in detail. Great work
Fantastic experience: Just joined Anytjme Fitness, well explained by Harman
Fantastic experience: Harman, Most understanding, professional and helpful.
Fantastic experience: Good guidance very good staff . harmandeep sales manager
Fantastic experience: I am not a gym person but decided to get a quick tour in anytime fitness. Coaching manager harman helped me a lot and encouraged me to make a healthy lifestyle. I feel so motivated. Thank you for your help.
Fantastic experience: Great costumer service with Herman ! Club is really nice !
Fantastic experience: I recently joined Anytime Fitness and I have to give a shoutout to Greg. He was incredibly helpful throughout the entire process, making me feel welcomed and comfortable. His knowledge and support have really motivated me to stick to my fitness goals. If you're considering joining, I highly recommend it!
Fantastic experience: The manager Greg gave me a tour and answered all of my questions. He was friendly and knowledgeable. Much better than other gyms I’ve been the facility looks great. Clean and good equipment.
Fantastic experience: Greg, was super friendly and knowledgeable.
Fantastic experience: Really cool gym with a great selection of equipment. Gym is always clean and it has a good community feel. Highly recommend!
Fantastic experience: Anyone who knows me, knows that I've been a hardcore fitness fanatic for pretty much my entire adult life. My motto is: If you ain't lifting, you ain't living! I've been to dozens of gyms over the years, but this gym is one of the best. Lots of fitness equipment to use, and Greg is the GOAT.
Fantastic experience: The staff are lovely and very helpful. The equipment is clean and there is a good variety of machines.
Fantastic experience: Our first day here was awesome. I love it cause it’s quiet and you get to use the equipment cause it’s not crowded. Thanks to Greg who toured us and he’s very nice and accommodating.
Fantastic experience: Honestly hands down the best experience I had when looking into gyms! Very friendly positive staff! Greg is amazing! I felt comfortable the entire time and he was so helpful and willing to do what he could to help me out! Definitely felt comfortable the entire process! I would recommend Anytime Fitness 100% At least go check it out! You will not be disappointed!!!!
Fantastic experience: Thanks for being welcoming and friendly can’t wait to start my fitness journey Mr. Greg
Fantastic experience: Greg is the best! Beautiful, clean gym.
Fantastic experience: I used this gym for a few years and the staff was always really friendly. For a gym in the city, it was fairly quiet too. I had to cancel my membership due to relocating to a rural area and when I went in at the end of July, the manager was wonderful. He was super friendly and didn't make me feel pressured to stay with the club. Completely understanding of my situation. Wish I caught his name but hopefully he sees this.
Fantastic experience: Greg was very friendly and made the registration process a breeze even though I dropped in today.
Fantastic experience: I just joined here & the place is amazing.Thank you for the warm welcome Greg.I am so excited for my journey.
Fantastic experience: Very clean gym. Not crowded. Trainers was very helpful.
Fantastic experience: Great gym, very clean. I had a meeting with Greg and he was nothing but helpful, and motivated me to decide its time to continue my fitness journey.
Fantastic experience: Great service. Clean and safe gym!
Fantastic experience: Greg went above and beyond to make my sign up smooth, he’s very humorous and approachable ! Very clean and comfortable gym, excited to start my work out journey here !
Fantastic experience: Great introductory to the gym. Greg was very professional and helpful. Ended up signing with the gym and super excited for my journey.
Fantastic experience: Greg is awesome! He’ll have you laughing all through your registration.
Fantastic experience: After over a year of being inconsistent with my training and diet, I came to Anytime Fitness expecting to kickstart my journey again. I met with Greg at the gym who has been an absolute gem! He not only helped me sign up, but also uplifted my spirits and motivated me to do this for myself. Greg went above and beyond to make me feel comfortable and explained everything diligently. He is extremely supportive and I absolutely cannot wait to get fit under his guidance and supervision!
Fantastic experience: Greg was very helpful at sign up, clean gym, great community! Can’t wait to come here more often
Fantastic experience: Great experience with rutwam, explained gym membership and their policies in great detail. Good welcoming environment! Gym looks clean and well maintained !Looking forward to working out here!
Fantastic experience: I am new member of this gym. My appointment was right on time, and customer service was very impressive by Ruthwam. He attended me and gave me tour of place. Place is clean and not rushy. Looking forward for achieving my health goals. Thank you Ruthwam
Fantastic experience: 720 Westmount Rd E, Kitchener, ON N2E 2M6 Rutwam So friendly! Nice gym clean and no crowded place!
Fantastic experience: Been a member for almost 3 years now ,, Rutwam always welcoming and friendly.
Fantastic experience: Had a great conversations with Rutwam .Answered my questions about gym and helped me to get the membership.
Fantastic experience: Rutwam good communication and respect good altitude for customer !
Fantastic experience: Clean facilities, friendly staff, and a convenient location.
Fantastic experience: Friendly staff and clean facilities, I enjoyed working out here a lot.
Fantastic experience: Immedietly I was assisted by Rutwam, he was super helpful and lovely to talk to. It's a good gym with all the equipment I need.
Fantastic experience: Ive been looking for a gym closeby my house Anytime Fitness is a perfect place with high quality equipments and its 24/7. Thank you Rutwam for the friendly gesture, gym tour and your guidance which helped me join Anytime fitness
Fantastic experience: I am new to this gym so what I can speak about is the customer service I had when I came in to register. The person (Ruthwam) who was in that day was so helpful and friendly and easy to talk to he even noticed me standing outside to call in because I had no key that was so amazing. So that’s why I gave 5 stars , thank you so much Ruthwam.
Fantastic experience: Rutwam is awesome with describing things. I went for the consultation and ended signing up right on spot.
Fantastic experience: Great place,Great people…. Always super clean
Fantastic experience: Great staff here at this location love the machines also. Very clean and sanitary proud to be a member. cant wait to further my fitness goals here
Fantastic experience: Great facilities, great staff, always willing to help and offer great advice.
Fantastic experience: Amazing gym! Great employees would reccomend this gym to anyone and everyone glad to be apart of the community
Fantastic experience: Had an appointment, got to know about the summer promotion going on. Excited to start my fitness journey.
Hi Pratibha, We are so excited that you joined our AF family and were able to take advantage of our Summer for Free promotion! We are always here to support you and we wish you all the best as you continue on your fitness journey!
Fantastic experience: It's a good gym, with nice people.
Fantastic experience: My experience at AF so far has been great! Amanda has been so lovely and has been a great help in getting me set up with my membership! The facility is also very clean and well-maintained!
Hi Kezia, Thank you so much for your review! We take pride in providing excellent service through our expert coaches and managers, and in keeping our clubs in top-notch condition! We wish you the best on your fitness journey!
Negative experience: Got a membership for 6 months, from day one, my key fob failed to work. Went in got it replaced 3 times, and everything is the same thing. I asked to cancel my membership and they denied that to me and mean while I had no club access. I got robbed for $500-600. Worst clubs I have ever experienced, very small and not worth the price. Go to GOODLIFE FITNESS if you want a good gym for less money.
Hello Yusuf, thanks for your feedback! Unfortunately, we have noticed that you are not currently a member at Anytime Fitness Kitchener. We try to use all positive and negative feedback to improve our services, even if that feedback comes from non-members. However, since you did not provide any reason for a low rating, perhaps you have left this review at the wrong location or gym. If you do decide to come in and see what we have to offer we are open 24/7/365!
Fantastic experience: Came for enquiry but just joined MS. Amanda was very friendly and explained everything clearly.
Fantastic experience: Awesome gym, the staff is very accommodating, kind and helpful. Always lots of equipment available. Well kept and clean. Highly recommended for everyone.
Fantastic experience: Awesome gym, the staff is very accommodating, kind and helpful. I enjoy how quaint the gym is, it is not very busy which allows for privacy and for some bring encouragement. Thank you anytime fitness for a great experience!
Fantastic experience: Amanda was so lovely and asked me what my needs are and she helped me get started, I will recommend anytime fitness
Thanks for the positive review Helen! Looking forward to seeing you on your next visit.
Fantastic experience: As an avid fitness enthusiast, I recently had the opportunity to experience anytime fitness , and I must say, it exceeded my expectations in numerous ways. From state-of-the-art equipment to personalized training programs.
Fantastic experience: Amanda was great, she provide the best customer service and was so polite and explained everything very well.. so happy to join...!
Fantastic experience: Dimpal is kind and supportive while signing up with Anytime Fitness. I had fitness consultation with Greg and he showed me how I can easily gain some muscles, my goal for this year.
Fantastic experience: I would recommend this gym. Super clean and very well maintained. Also, the staff(Amanda) is super helpful and friendly.
Hi Anks, thank you for the positive review! We're happy to hear Amanda was super helpful and friendly. We can't wait to have you back on your next visit!
Fantastic experience: I am a noob when it comes to gym , but my experience here at anytime fitness was great. Amanda helped me get started with my fitness journey. She was really sweet and helpful throughout.
Fantastic experience: I had my very first workout session today at AF, and I must say that the experience went from daunting to absolutely amazing, thanks to coaching manager Amanda. As someone who struggles with gym anxiety, the thought of stepping into a new fitness environment was quite intimidating. From the moment I walked in she really took the time to understand my fitness goals and concerns. She walked me through the equipment, demonstrated exercises, and ensured I was comfortable and confident with each step I took. Her motivational words, kindness and patience really helped me push through the initial awkwardness and actually enjoy my workout. To anyone who is new to the gym or has reservations about starting out, I can't recommend this location enough, especially with the support of amazing staff. It's clear that AF hire people who not only have a passion for fitness but also for helping others!
Fantastic experience: Amanda was very professional and explained in detail about the services and packages offered.Understood my needs and provided relevant advice.I would also like to add that I found that the gym was very well maintained,regularly cleaned and provided a great environment for a peaceful and stress free workout
Fantastic experience: Been hearing a lot of bad reviews about this place recently and I just wanted to clear some things up from my perspective. I've been to this gym a few times and every time I've come here the place has been very well maintained and on top of that the staff are extremely nice people who want to build a very open and caring community in the gym. well I do admit some of the machines can be slightly old but they are more than enough for you to achieve your fitness goals and helping you live a long and prosperous life. Also all of the regulars are extremely nice people who are willing to give tips and help point you in the right direction when needed. Also since not a lot of people are there at once you don't have to wait long at all to use the machines and can get your workout done in a timely manner so you can go on and enjoy the rest of your day. Overall this is one of the best gyms in town you can go to and if I have to recommend one for people to go to this would be the one .
Negative experience: The upside to this gym is it's always dead. That's it. Otherwise it's also always dirty. The machines are grossly outdated and continuously breaking down. The cardio equipment is so old they still have the original 30 pin apple connectors that apple stopped using in 2012, those machines are at least 12 years old if not more. The decline of the gym and equipment is ironic considering they charge you a "gym enhancement fee" every 6 months. The location is rarely staffed 5 days a week. When you consider the size of their locations anytime is the most expensive gym in Ontario by far. Tldr: horrible gym avoid at all costs. In reply: I'm no longer a member at this location. That is correct. I was, however, a member at this location for over 2 years. This doesn't change the fact the machines are outdated or that you still charge the enhancement fee. I like how you didn't address either of this issues. Furthermore it's evident to any of the members, current or previous, that you have serious staffing issues. Saying the gym is staffed 6 days and actually having it staffed are two different things. To address the cleanliness of the facility just because you have someone there 8 hours a day doesn't mean they're actually cleaning anything.
Thank you for your feedback. After receiving your review, we noticed that you are not a current member at our gym. Our 24/7/365 access is definitely convenient which allows members to avoid dealing with a busy gym. We take great pride in our gym's cleanliness. Our staff personally clean our equipment with commercial grade disinfectant supplies. In addition to that, the community of members here at Anytime Fitness Kitchener only wear indoor shoes during their visits. This all aids in very minimal equipment breakdowns. Our 6 days per week staffing schedule accommodates any of our members' fitness and coaching needs. With you not being a member at Anytime Fitness Kitchener you may be speaking about a different gym however we appreciate all feedback. We wish you well on your health and fitness journey.
Fantastic experience: Love the atmosphere at this gym and that its open 24/7. The gym is always clean and I feel like i never have to wait for the equipment.
Fantastic experience: lovely staff, and a great community, i felt so welcomed by everyone when i started 5 weeks ago manager is my favourite, knows me by name and welcomes me and is always checking in on how im doing :)
Fantastic experience: Great friendly staff, clean facility, safe - encouraging and welcoming for people at all levels of fitness
Fantastic experience: Amazing staff, got my membership from Rutwam. Amazing atmosphere and a very clean and friendly gym
Fantastic experience: Staff are friendly and welcoming. The gym itself is clean. The atmosphere here has definitely made me stick to a routine and I find myself coming much more often. Would recommend!
Fantastic experience: My husband and I have been members for over a year now. So glad we joined, we both feel stronger and healthier. Out of the three locations we frequent Kitchener is by far our favourite. Great layout and room to move. Staff, particularly Kevin, is friendly and welcoming.
Fantastic experience: I recently visited the gym and had a great experience thanks to Lucy, who was incredibly helpful in explaining the gym policies. The facilities were clean and well-maintained, with a good variety of equipment available. The atmosphere was welcoming, and I felt comfortable throughout my workout. Overall, I would recommend this gym, especially for their helpful staff like Lucy.
Fantastic experience: These last couple months the vibe in there is amazing..i dont know what changed but its easier to go do workouts when you're greeted with enthusiasm Thanks Anytime for truly being Anytime!!
Fantastic experience: Love the ability to go at anytime that is convenient for me and needing the fob to get in makes me feel safe when working out at night. There is a ton of equipment, so you never have to wait. Of all the gyms I have been to, Anytime is the cleanest and most convenient one I have had the pleasure of using. The staff is great and friendly and always willing to help make my experience enjoyable. Keep it up Anytime Fitness!
Fantastic experience: Anytime Fitness is top-notch—clean, accessible 24/7, and equipped with great gear. The staff is helpful and the atmosphere welcoming. Perfect for any fitness journey!
Fantastic experience: Great gym, friendly always and helpful Super clean... Love it here and Ive been a gym going for 30 yrs!
Fantastic experience: Wonderful staff. Helpful and friendly. Clean. There is always free machine anytime I go .No line ups or sign up sheets. Love that it's open 24hrs a day. Helene
Positive experience: Overpriced compared to other gym in the location and the facility is very limited. And they have weird ruled that get you pay the fine in which you are indirectly involved.In my case a member whose key was not working i opened and they came up with a fine.
Thank-you for your feedback. While we take all feedback seriously, we do need to address your comment regarding having weird rules. We take the safety of our members and the club very seriously. As a result, only those with active keys are permitted to have access. This ensures that our members are only ever working out with those who we have approved and have proper ID on file etc. You permitted someone to access the club and this action directly contradicts the policy you read and signed. The club manager waived all fines and did not cancel the membership, but rather only charged the fee (required) to reactivate your electronic global access key. Please reach out to our club location and let us know how we can assist you in taking this review from a 3 star to a 5 star! We wish you success on your health and fitness journey. With your key now working, we hope you can continue to enjoy the benefits of our gym, including our culture, 24/7/365 convenience, high level of cleanliness, private change rooms, access to over 5,000 locations globally, and the safe and welcoming member experience that we work diligently to cultivate.
Fantastic experience: The anytime fitness is really good fitness chain and employees are so helpful. Especially rutwan is so helpful and supportive.
Negative experience: Their charges are too high. Plus, they make you sign God knows what charges. Be careful with what you sign for. I don't know about other locations but the Westmount one does not have Jacuzzi or anything to justify such high monthly charges. Went for planet fitness though it was far from my place, but the AF price is way too damn high.
Hello Lubaina, Thank you for your feedback. We try to use all positive and negative feedback to improve our services. After receiving your review, we noticed that you are not in our system as a current or past member. We can only assume you came for a visit at our location and decided that our club was just simply not for you. We are proud of our club, coaching staff, culture and services such as 24/7 convenience, high level of cleanliness, private change rooms and access to over 5,000 locations globally and our members have said they felt the same way too. We tailor our memberships to each individual member so they are able to receive the best fitness experience. All our membership agreements clearly outline any and all pricing associated with our services to eliminate any possible confusion. Your feedback is valued and we wish you well on your health and fitness journey.
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