Crunch Fitness

Fantastic experience: Iron dungeon for those focussed on grinding. Incredible price for the amount of equipment available to train with. Dont expect amenities or spotless surfaces. Everything you need to train from a beginner to advanced level in strength training and bodybuilding.

Positive experience: They just recently renovated and continuing to renovate but in general not very busy unless you go during peak hours. Great monthly price of $10-20.

Negative experience: DO NOT buy a membership here. Everything is dirty and/or broken. Health hazard. They dont maintain the gym.

Negative experience: Customer service lacks service cocky workers who don't seem to have time to assist customers was asking to have my home gym changed was told I had to drive from kitchener to their gym to sign papers before I can transfer this gym and their staff SUCKS

Negative experience: The front desk staff lacks experience and proper training, particularly when it comes to updating member accounts. In May, I requested the cancellation of my membership, and one of the staff members confirmed my account was canceled. However, the membership fees continued to be deducted until November. Upon noticing this, I contacted them to request a refund. Unfortunately, they claimed my account had not been canceled and refused to issue a refund. The customer service at this establishment is extremely poor.

Negative experience: By far the worst gym in locality. 1. Their weights zone is damaged since so many months and they seem to don’t worry about providing services for what we pay. 2. Not so good for women as the weights in lower numbers are permanently unavailable. 3. The customer service play a passing the baton when you have queries or complaints and make sure that none of your concerns are taken care of. 4. Be careful to sign any documents with them, they slam the paper on your face for anything (even very valid asks on refunds) you bring up to them. 5. May seem cheaper on price when looking at monthly subscription, but they deduct an annual cost that equates with other gym and the services crunch provide is not on par with others that may charge like them. The annual cost that they say for Maintanance is like putting money into drain since they don’t upgrade or maintain or take up any feedback. Overall a Money Minded business that does not care 1% about customers. I referred 4 of my friends last year when they were kind of doing fine, but I regret pulling in those folks to a poorly managed gym. Please don’t join here.

Negative experience: By far the worst location. it's very dirty and all of the equipment is old or broken. been to other locations and this one needs to be closed! I think they are trying to move but slum lord church is holding them hostage.

Negative experience: it has gotten shittier and shitter for the past two years since I've been there. The weights are just thrown around because the floor has become unstable. Half the gym has been closed because they can't afford rent. The urinal will be broken and would stay broken for weeks.

Negative experience: This gym is okay if you're looking for an affordable gym regardless of quality. But if you want to enjoy your workout, this is not the right place. I gave it try and would definitely stay with Goodlife fitness even though it's more expensive, you get what you pay for.

Positive experience: Overall, I had an average experience from this gym. The customer service is not the best and there is no proper maintenance of the work out equipments. But still good for its cheap price range.

Fantastic experience: Went to Afroza 's Zumba class today, so much fun!!! She is an amazing instructor, energetic, fun, great song selection, beautiful dance moves, highly recommend

Negative experience: Subject: Worst Customer Service and Deceptive Practices I’ve had an awful experience with Crunch Fitness. The customer service is terrible, and they make it nearly impossible to cancel a membership without charging an outrageous cancellation fee. They seem more interested in ripping off their members than providing good service. Their advertising is completely misleading, as they don't mention these hidden fees upfront. I would not recommend this gym to anyone. It’s all about squeezing money out of their members with little regard for customer satisfaction. Save yourself the headache and look elsewhere!

Negative experience: They are still charging me after canceling 3 months ago.

Negative experience: Cancelled my membership within 2 days in April 2024 and till now struggling to get my refund.called them at least 20 times,everytime front desk say my manager is not here please try calling tomorrow. Emailing for the same issue is not helping,no response

Negative experience: Its so hot outside and the didn't even turn the ac on.

Negative experience: Lots of kids dropping weights everywhere. Nobody cleans after using machine(I mean there are like 3 sprays available so maybe they can’t or don’t bother who knows). Broken machines everywhere and you won’t know until you try. Just…not it.

Fantastic experience: It’s a nice place to work out. I totally enjoy the classes. Definitely will Continue to work out there.

Positive experience: It’s a grungy gym. You go in to work out. Nothing more really. It’s not pretty for Instagram photos or whatever influencers do these days at the gym. Only thing I have against it is that a lot of the equipment is run down or broken and doesn’t seem to ever get fixed or maintained properly. Many machines are missing pins etc. however it has everything you’d need in a gym. Also wish it didn’t close so early in the evening but at least they open fairly early so that’s a bonus.

Positive experience: Overall, it's an okay gym. Though I can see why others may dislike it. There is a very wide selection of machines. Many I had not seen before, including this four arm machine (photo attached). Otherwise, the place was fairly dirty and neglected, and the machines were dated.

Fantastic experience: Great location to get a solid workout. The plate Loaded machine selection is fantastic. The dumbbells go up to 120 lbs which was great for me. Staff is very friendly and helped me get acquainted with the gym.

Negative experience: This place is an absolute dump. I've used four different Crunch locations, and this is far and away the worst. The locker rooms have water pooling all over the floor. The machines are old and in extreme disrepair. There seemed to be only ONE employee on duty, and she spent the whole time I was there chatting with her friend at the front desk. Zero staff on the top floor with the equipment. The staff are not replacing the sanitizer and paper towels, so no one is wiping the machines down, and they're all covered in rotting sweat. Two teenagers started a fistfight in the locker room as I was leaving. And to top it all off, some sales guy started trying to sell me workout supplements the second I left the gym. This place is an embarrassment to the entire Crunch chain, and I strongly recommend the company do literally anything to address this. Super disgusted by my experience.

Negative experience: This dirty gym will not return your money and is a scam. STAY AWAY FROM THIS DIRTY GYM!!!!!! I would give it zero stars if possible

Negative experience: This gym is okay if your sole intention is to get fit. The gym maintenance and men’s washroom is horrible. There are three urinals, one leaks onto the floor, the other one is “out of service” with no intention on fixing it. There’s always a puddle of urine under the urinals. The showers are absolutely disgusting. There’s a new sign that says no hot water and I don’t think they intend to resolve that issue like they did with that urinal. There aren’t any 15lb dumbbells anymore. There was a fitness studio space that is no longer available anymore because apparently the church nearby owns the property of crunch fitness and now uses it for storage. The staff members are nice. Don’t waste your money and only get the $10 plan if you can stomach all of their inadequacies.

Negative experience: Have to give it some rating so its 1 star. The place barely has any proper maintenance and charge a ridiculous price for cancellation of the membership. They advertise free cancellation at any point but try to do their best to scam you into giving them money once you realize how bad the gym really is. If you re considering it please dont and save your money.

Negative experience: Honestly if I could give them a 0 star I would. Mainly for the maintenance and service provided. To begin with they provide no extra amenities. The pool and steam rooms have been permanently shut down. The policies regarding their charges are unacceptable. They charge extra fees for no reason for a gym that provides no extra amenities. Not worth it at all, rather pay a few extra bucks and go to river grove, YMCA, or even good life. If you try to cancel your membership, they try to scam you into having to pay for a whole extra month for no reason. This place is a Scammmm! Save your money and relieve your stress by going to a different, better gym for a few extra bucks.

Negative experience: 8 years a member and the maintenance and cleaning of the changerooms, showers, toilets, and the gym in general was just getting worse...so I canceled my membership..

Negative experience: Edit: I have had to cancel my membership at this gym as I am moving away. I canceled before the most recent monthly billing was deducted from my account on my end. Now I am being forced to pay for a whole two extra months (august-October) for a gym that I am unable to attend any more. This is ridiculous and such a cash grab. I have moved far away! I made this perfectly clear in the several emails I sent to their mailbox which they only bothered to reply to a whole day after sending. I hope every person at this gym is able to find a better place to work out that actually cares about its members. (PSA make sure you clean everything BEFORE use, this place is filthy and always smells like decomposing garbage not to mention the removal of basically every amenity they provided like the pool and women’s only gym) ORIGINAL REVIEW: It’s a gym, although it’s sad they don’t have the women’s anymore but as long as there’s enough weights for people (just try not to go during peak hours)

Negative experience: Honestly it's hardly even worth the 10$/month. If you're paying for a higher membership than that, you're ripping yourself off. Half the machines are always broken. Weight selector pins are missing from half the machines. The ones that have pins are tied on with wires that have sharp ends so I've pricked myself multiple times just trying to grab the pin. I never see any staff maintaining the gym. Members hardly clean up after themselves which I think is reflected by the standards of management. You can't even find matching dumbbells in the dumbbell section cause one person will bring dumbbells to the other side of the gym and just leave it there after they're done. Need more stations set up for wipes/spray to clean the machines. Why are there only a few bottles in the middle of the gym? It'd be much more sanitary and convenient for everyone if there were just multiple cleaning stations at each side of the gym. Washrooms are also gross. Floors always have some leak or puddling. You can hardly take a piss without stepping in some. Overall it just doesn't seem like management cares enough about the place. I used to go to world gym (now called powerhouse) for 10$/month and it is 1000% much more with it. Cleaner and more maintenance.

Negative experience: This place is cheap but quality is also cheap. You are good if you can workout in afternoon or early mornings After 5, its impossible to get a machine or dumbles Also most of the equipments are broken, Its risky to use some of them they are shaky. Bad experience

Negative experience: worst gym ever it used to be okay but they haven't cleaned in years, lots and lots of broken equipment, they keep making the gym smaller while upping prices....

Negative experience: I don't know how they have the audacity to collect gym maintenance fees every 6 months. There are no weight selector pins, barbell clips, machine grips missing, and half the equipment is broken. I have attended other crunch fitnesses, and they were a good experience. This location, has been falling apart for 10 + years. Everyone in my family has now left this gym. It's not worth it if you take your fitness seriously.

Negative experience: This place tried to scam me. I got a letter in the mail stating I owe them $3200 after not paying my gym bill. I never had a membership here ever. What happened was back in 2012 when Premier Fitness went bankrupt they illegally sold their client's accounts to Crunch Fitness without my concent or knowledge. Crunch Fitness then had the audacity to send me a collection notice in the mail. When I called the creditor to rectify their mistake, they said I must make a payment now, which I did not thankfully. Based on the statute of limitations, I was exempt, however if I gave them a penny, I'd then be responsible for the whole bill. In order to squash this I was told to go into the gym and talk to the manager. I go in and this god awful woman tries to intimidate me further, blaming me for this mishap. Once she finally accepted that I wasn't the one to F with, she agrees to close the account. Then she had the audacity to ask if I actually wanted a gym membership with them lmao. Watch yourselves, this place is shady.

Negative experience: My family friend recently worked here and got fired in the most disturbing way from the manager, The equipment is always broken.. I had a consultant with someone, and he didn't even bother to show super unprofessional.. I was a member since before this gym promised a women co-ed area.. I will be canceling, and letting others know that this is not a good gym..

Negative experience: the best gym for the price, but they’ve permanently shut down the women’s only section. very disappointing as it’s the only reason why i was there. they have an expansive upstairs section where there is a variety of machines.

Fantastic experience: Fun day doing Puppy Yoga with instructor Mary Ann at Crunch Fitness here in Mississauga, Ontario, Canada.

Negative experience: Scam when you try to cancel i went in 3 times to cancel all the back in october and was still being charged to date was never given anything to sign. Train your staff better. I'm not paying for your missteps.

Negative experience: I started going to this gym about 10 years ago now, and it used to be great! Sadly, however, it seems that the gym has just gone downhill the past few years; the wash/change rooms are always unclean and the floors are disgusting, many machines are broken, the pool feels barely maintained, etc. One of the most appealing things about this gym was the fact that it had a women's only section, however, that no longer exists; even when it did, over the years the section became more and more sad (e.g., capping weights, more broken machines, missing dumbbell sets, etc). Actually, the gym itself feels like its integrity is wearing... I will always remember about 4-5 years ago when I was on an elliptical, and someone upstairs (the women's section was on the first floor) dropped a weight so hard that the room shook and a piece of metal (like a cover from a sprinkler) went flying off the ceiling and somehow managed to dodge everyone there. When I picked it up and told the front desk what happened, they did not seem phased; it's almost as if they're used to this stuff. Now, I have switched to a gym where I pay $90 a month, but at least there I can get my money's worth... It's just sad to see what this gym has become.

Positive experience: Regarding the Mississauga location, the downsizing that took place the last couple of months left the members especially the females devastated. Small unappealing room for the fitness classes instead of the big room. The entire close-down of the women section. One star because of the above. Five stars ⭐️ because of Rudy’s classes that are always always excellent. He is the main reason we still go to this gym.

Fantastic experience: They have the best coach, Deepti Mahto! I had the privilege of working with an outstanding fitness coach Deepti Mahto for a year. She has truly revolutionized my approach to health and wellness. From the moment I embarked on this journey with her, I knew I was in the hands of someone truly dedicated to their craft. The level of expertise and personalized attention I received was unparalleled. The coach's ability to tailor a program to my specific needs and goals was remarkable. She took the time to understand my fitness history, lifestyle, and aspirations, creating a plan that was not only effective but also enjoyable. One of the standout qualities of Deepti Mahto is her unwavering commitment to my success. She consistently motivated and challenged me to push beyond my perceived limits, fostering a mindset of continuous improvement. The support I received extended beyond the gym – with valuable guidance on nutrition, recovery, and lifestyle adjustments that complemented the workout regimen. What sets this fitness coach apart is her ability to strike the perfect balance between pushing me to achieve my best and fostering a positive and encouraging environment. The workouts were challenging yet manageable, and the coach's encouragement played a pivotal role in keeping me motivated, even on the toughest days. The results speak for themselves. Under her guidance, I not only achieved my initial fitness goals but surpassed them. I've gained strength, endurance, and a newfound sense of confidence in my physical abilities. It's not just about the physical transformation; Deepti has instilled in me a lasting commitment to a healthier lifestyle. Beyond their technical expertise, Deepti's passion for fitness and genuine care for their clients sets her apart. She celebrate victories, no matter how small, and provide constructive feedback to navigate challenges. This personalized and holistic approach creates a supportive partnership that goes beyond a typical trainer-client dynamic. In conclusion, working with Deepti Mahto has been a transformative experience. Her knowledge, dedication, and genuine passion for helping others achieve their best selves make them an exceptional guide on any fitness journey. I wholeheartedly recommend this coach to anyone seeking not just a workout plan, but a comprehensive and life-changing fitness experience.

Fantastic experience: At the beginning what motivated me the most to join to Crunch Fitness was the women's area on the first floor, which was satisfactorily complemented when I was assigned Deepti as my personal trainer, that was the best experience I had at Crunch Fitness. From day one, Deepti showed kindness and empathy, and a sincere desire to help and motivate me to overcome my barriers, challenging me to go beyond my limits. Her knowledge of fitness and nutrition and the way she tailored that knowledge to my needs, creating a unique plan for me, and gave me a lot of confidence to continue because I knew I was in good hands. Deepti is an excellent professional!! I highly recommend Deepti, she is the best example of what a personal trainer should be.

Negative experience: Equipment barely repaired or working. Steam room broken 90% of the time. No one picks up the call during working hours (called 4 times on a Tuesday at 11am). Sad to see a good gym being turned upside down because of greedy owners.

Fantastic experience: My Personal Experience with my personal trainer Deepti is Excellent. She is best at what she does. After each training, I always look forward to another training session with her. For every training I do with her, she goes extra mile to educate me on right exercises to do in the gym and also at home( including the Right Nutrition)as well . Thanks so much

Fantastic experience: My Experience with my personal trainer Deepti is exceptional. She taught me how to properly use all the machine which in turn made me more confident working out in the mist of bigger crowds. She goes the extra mile when it comes to motivational texts and reminders: from in personal motivations like pushing me to finish that set, to text messages reminding me to take care of my nutrition. She is absolutely amazing. She is very honest about what it will take to reach my goals and also give that tough love when I am performing below my potential. Holding me accountable. Within the 5 months that I have been training with Deepti I have lost over 30 pounds and I couldn’t have done ANY of it without her help and motivation. I can hear her now “super proud of you dear”. If you are looking to make that life change in the right direction Deepti is the coach for you.

Negative experience: Extremely disappointed that the womans section is now permanently closed. This gym is falling apart,the womans washrooms always smell terrible and only 2 or 3 televisions work and the wifi is slow if it works at all. Sad to be canceling my membership. This gym is not being kept up with at all

Fantastic experience: My experience with Crunch is good so far. I remember last year when i took the membership at crunch and was wondering about how to use equipments and do weight exercises. I was requesting for personal trainer and it was my goodluck that Alan connected me with Deepti. Deepti was my personal trainer and my experience with her was amazing. She is friendly, patient and kind. During my weight training with her she always encouraged me in the positive way. Her knowledge on weight training and nutrition is incredible. After 6 months of training now i can go to the gym with confident and do weight training on my own. And, the credit goes to Deepti. In short words, thankyou so much Deepti to share your knowledge on exercise and nutrition.

Fantastic experience: I'm giving them five stars, because of my amazing trainer, Deepti Mahto. She's not just a personal trainer but also a great friend who's been my rock throughout my fitness journey. Deepti didn't just hand me a generic plan; she really took the time to understand my body type, energy levels, and overall health. She adapted my plan as needed, making sure it was always in sync with my body's requirements at any given time. She went the extra mile, researching and creating a custom diet and workout plan just for me. Since I first met her, I've felt healthier, more energized, and more comfortable in my own skin. What makes her special is that she's not just professional but also genuinely caring, putting her clients' well-being as her top priority!

Fantastic experience: I had the pleasure of working with an exceptional personal trainer, Deepti. She taught me how to use each piece of equipment in the gym along with proper technique and form. She takes the time to listen to your concerns, holds you accountable, and motivates you to keep up with your fitness goals. What sets Deepti apart from the rest of the staff there is her honesty and respect for each of her clients and I felt that my time and money was valued. Deepti has had a positive impact on my fitness journey and I highly recommend this trainer!

Fantastic experience: Giving a 5 star rating only to my amazing trainer Deepti-- she actually took the time to understand my body type and went above and beyond to help me with my diet along with our weekly training sessions. I only wish that this gym had better equipment that they actually took the time to fix, and that they didn't get rid of the women's section.

Negative experience: Good variety of equipment and cheap price But they've recently closed down a bunch of their space so now the remaining area is super crowded. Not worth it anymore even with the cheap pricetag. Just pay more and go to a nicer gym.

Fantastic experience: I had an amazing experience with personal training with Deepti Mahto. She was very helpful and always on time. I learned so much from her. Very patient and explained everything with detail

Negative experience: The gym is falling apart and we weren’t even notified ahead of time that the girls only section will be closing down- it was a sudden notice, which led to me cancelling my membership but of course they’re going to charge a penalty for cancellation when the reason for cancellation was completely their fault…

Negative experience: Trainers are great but service/managers are awful and the gym is falling apart. If you are interested in joining because you heard the gym has a sauna and a pool, its a lie, theyre broken and unavailable. Go somewhere else otherwise they'll keep charging u for services even though you put in a request to cancel lol

Positive experience: Walking into Crunch Fitness was a great experience for me in my fitness journey. Right from the entrance, the welcoming greetings from the staff was a clear indication that they care. One of the standout features of Crunch is its spacious layout, which ensures that even during peak hours, there's enough room to move around without feeling boxed in. Moreover, the gym boasts a variety of machines and workout zones catering to different fitness levels and interests – from weightlifting enthusiasts to cardio lovers. However, they could do better with improving the maintenance of these great machines that they have. My experience with Deepti as my Personal Trainer When it comes to personal trainers, Deepti is one of the best in Crunch, if not the best. The depth of her knowledge about fitness and nutrition is evident in the way she tailors programs for each of her clients, ensuring that their unique goals and challenges are addressed. I was impressed with Deepti's genuine passion for helping others. My training with Deepti was not just about counting reps and sets; it was a holistic experience where she delves deep into understanding one's motivations and uses that as a catalyst to drive results. Her warm demeanor and infectious energy made even the most grueling workouts feel invigorating. She possesses an uncanny ability to push you beyond your perceived limits while ensuring you're always in safe hands. In short, Deepti is a beacon of inspiration, a guide, and a mentor rolled into one. If you're looking to transform your fitness journey, look no further as Deepti is the embodiment of what every personal trainer should aspire to be.

Positive experience: Zumba classes are great, machines and weights are good enough for the price paid. Administration needs a lot of improvement. They don’t reply to emails, people at the counter isn’t resourceful, memberships can’t be upgraded and their system makes cx uncomfortable.

Fantastic experience: It was a great and fulfilling experience with the skilful training provided by coach Deepti. She very well explained the use and benefits of the equipments. She appeared thorough and knowledgeable, and also a very kind and respectfull person.

Fantastic experience: Overall I had an amazing experience with Crunch. The plans are affordable and although the gym is not extremely well kept, for the low price, it is worth it. What I can commend wholly on is the personal training. Deepti was an absolute delight in training me: she was kind and caring, went out of her way to explain and make sure I understood every movement, every exercise, and the reasons and science behind each, and even ensured I understood and had a my nutrition down as she trained me. I did a 6 month contract with her and it was worth every single penny. I’ve come out of these 6 months with an entirely new look on my fitness and health, and can see what flaws I originally had that caused me not to be able to progress in my fitness prior to learning with her. I’ve also lost inches in size, gained more muscle than ever before, and feel so much better physically. It’s literally all I wanted out of personal training, and I’m delighted that I got even more than what I expected. I came in hoping to get the understanding behind fitness so I could do it on my own after some time, and wow, did I absolutely receive. I cannot recommend her enough; she has become a dear friend and is an absolute master at her craft. Thank you so much for all your hard work and passion Deepti! <3

Fantastic experience: This 5/5 is for my trainer Deepti who really deserves ever bit of it. I have yet to meet anyone so caring and thoughtful. She not only is extremely well-versed in the field which shows when she explains every exercise and how it improves the body. Constantly checking in via text to make sure you’re on track. Being the only personal trainer I came across at Crunch who took the time to write a diet plan while others gave vague suggestions. She was super accommodating with schedule and always had a big smile on her face every session you showed up to. Deepti constantly motivated me to improve and be better while doing the same and doing courses to update herself to help her clients in new and innovative ways. The results I saw and felt were absolutely astounding not even just physically but mentally because Deepti was such a delight to work with. I would recommend Deepti to anyone I know and if you’re considering PT or going to this facility then she is hands down the only reason I would suggest it and all of her clients would agree. I almost hesitated giving this facility a 5/5 review. If it was just the facility itself or other staff members I would give it a 1/5 or 0/5. I came every time just for Deepti.

Negative experience: This is very low standard branch of crunch fitness. Their Floors, changing rooms, lockers are so dirty like they haven't been cleaned since decades. They always have "crunch" of machine cleaning liquid and paper towels which lasts for months. People will say not to expect more with $10 per month gym but they don't know instead of 100 , 200 people would be there in gym during peak hours. Cherry on top, they don't keep air-conditioning on , it feels so hot and sweaty once you reach in gym without doing workout. Even front desk people keep gym doors open to get fresh air during summer. Once machine is broken , it will never be fixed. People also uses machines so badly, no one there to monitor. Not sure if owners reads reviews but if you do then requesting at least keep air conditioning on and have basic supplies of cleaning stuff..To compensate cost, Switch off TVs and radio as no one is interested in them.

Fantastic experience: My personal trainer deepti has been amazing she is extremely knowledgeable and takes the time to explain the science behind each exercise and is very encouraging and motivating she is always accommodating and comes up with fresh and innovative workouts to keep the sessions fun. Had a great time with deepti and would highly recommend to anyone who is a beginner looking for more In depth knowledge

Positive experience: I’ve been a member at Crunch for several years now and most recently was training with Deepti. Deepti was very supportive on my fitness journey. She is very knowledgeable and took the time to understand my needs and where I wanted to go. I am very grateful to Deepti for her kindness, positivity and for being a constant source of motivation. I would highly recommend her

Positive experience: Joined the gym in the starting of Jan 2023 specifically for personal training. Met with Alan, the personal training supervisor, who was really helpful with coming up with an affordable personal training payment plan and hooking me with Deepti, the personal trainer. Specially mentioning Deepti, since she not only patiently worked on my fitness goals but also worked on my nutrition and kept me motivated. Her workouts were altered according to my injuries. She kept on working on my injury points to make those injured muscles stronger. Deepti kept the workouts interesting and exciting. She is also very knowledgeable on gym equipment and proper posture while training with the machines. Before personal training with Deepti, I felt like a 37 year old stuck in an old woman's body, but after personal training I feel stronger than I did in my 20s. Deepti is a special gem of Crunch fitness. The gym has a very beautiful child care room, all setup and everything, which is closed permanently since the gym don't offer child care services; if they offer that service, i would have been able to come to gym more than usual and would have attended the classes as well, which I never did. Other services offered in the membership was always under construction like the hydromassage. There is very less air circulation in the gym which makes the gym very stuffy and made it hard to breathe even when I come at off peak hours.

Positive experience: So far this gym has been a great experience. Alan was really great to us in giving us an affordable deal on personal training and Nishant Sharma has been our trainer. He has been excellent and we definitely feel like we are in good hands. He really has the experience and knowledge to optimize our training. Plus he is a great guy and always treats us with respect. he has been great. That being said the gym itself is in need of an upgrade and make over but for a great personal trainer you can’t beat the price.

Fantastic experience: The equipment needs better maintenance but Im giving 5 stars because of my trainer Deepti. I've worked with personal trainers for many years, and Deepti is by far the most knowledgeable and conscientious coach Ive ever had. She ensures that you have proper form in all exercises, and exposes you to a wide variety. Very importantly, she is a trained nutritionist and formulated a very doable eating plan which helped me lose weight. Even after I stopped my sessions due to work commitments, she continues to follow my progress and guide my nutrition. She is the absolute best.

Negative experience: The only advantage this gym has is that it’s so cheap. Machines are broken even though I’ve reported twice, about a year ago and still broken. And there’s no AC, hasn’t been for the past 2 years. No heating during the winter. During the summer, you walk in and it’s hotter than the outside. I’ve been coming here for 3 years solely because of the price but can’t deal with their lack of AC anymore. Their pool has also been closed for 2 years and they haven’t done anything with the space

Negative experience: I have been coming here for some time now. Although I have been pleased with training, the equipment really needs to be updated at this location at erin mills in mississauga, the womens bathrooms are gross. taps broken. just gross. my biggest disappointment is I got charged twice for PT in 2 days. I have asked for a refund. Was told I was to get a total refund between 4-6 weeks. its been exactly 4 MONTHS and I have YET to get my refund back. and crunch is STILL taking money from me. You can't contact any head office cause NO ONE is available. The PT Manager has assured me 3 times that this request has been made. someone is lying. I WANT MY REFUND. who can I contact?!??? can someone PLEASE GET BACK TO ME???

Fantastic experience: Has all the equipment I need and at a really affordable price. If you're looking for a great personal trainer, I recommend Nishant Sharma. He got me nice and bulked up within a few months! It's also worth noting that he has 8+ years of experience under his belt and used to compete in fitness tournaments in India, so he knows what he's talking about.

Fantastic experience: I joined Crunch Fitness about four months ago. After assessments of my health condition I was recommended to have guided sessions with a trained guide. Nishant Sharma was assigned to me as guide. Since then I am having sessions with him. I find him very professional, friendly and respectful. I enjoy working with him. Thanks to Crunch Fitness for having trainers like Nishant.

Positive experience: I've trained with Nishant for three months so far at this gym. His knowledge and professionalism is very much appreciated. He also pushes you to the limit, in a very positive way. I appreciate that because I can tell the difference afterwards between working on my own and with him. It is great to have someone adjust your posture and movements on the fly.

Fantastic experience: I’m writing this review solely based on the service I’ve received from my personal trainer, Deepti. She is an amazing trainer - attentive, encouraging, and accommodating. I always look forward to my sessions with her due to her great personality and knowledge. I can tell she truly cares about her clients’ progress and does what she can to motivate positive lifestyle changes. Since training with her not only am I more physically active but my nutrition is better and so are my sleeping habits. I could write an essay about my time with Deepti but to make a long story short - she has some of the best work ethic I’ve seen in a long time and she is dedicated to ensuring her clients achieve their goals. Keep up the great work!

Fantastic experience: Five stars for the coach! Two stars for the facility! I have been working out with Deepti for the past 5 months and find her to be a truly wonderful coach. She explains the exercises to me, motivates me to complete each workout to the best of my ability and pushes me forward. I really appreciate her knowledge, enthusiasm and kindness. I highly recommend Deepti to anyone who doesn’t just want to go through the motions of a workout but also wants to understand the science behind each exercise. As a gym, Crunch is OK for the price of membership. However, there a number of things that management should pay more attention to, such as equipment maintenance and cleanliness of the facility.

Positive experience: mediocre gym. a lot of the equipment does not get properly maintained so it’s kind of old. and the swimming pool and hydro massage aren’t in service anymore. However the steam room is pretty nice even though it’s small

Negative experience: Customer services is worst, I got membership and trying to contact there customer service since a while, call there store they said plz send email which I’ve sent several times but unfortunately it’s worst experience I ever have, they’re sending tons and junk of marketing materials and flyers every day on my email but not responding my email, my mistake I paid them full year fee together. This what you signup cheap fitness centre. Worst worst worst service

Fantastic experience: Great gym, great staff! Working hours are convenient (they open very early at 5 am and they close at 11 pm). I recommend it

Negative experience: The Crunch facility being reviewed is the one located on Millcreek, Mississauga. This place would be a 3 star, but I'm giving it 1 star. Equipment are old and its not being kept in proper working order and worn equipments aren't being replaced. As long as I have been coming to this gym (pre/post pandemic) the men's washroom is pretty nasty, smells of urine all the time. Outside of the gym in the parking lot, it's pretty dirty also, parking lot always full of garbage. I've brough the issues to management's attention and nothing has been done, so pretty much I just go in and get out as fast as I can. Now I work out at other locations just to avoid this place. Even after a good work out, it still has negative vibes. Staff are nice and courteous, They get 4 stars. Price for membership are great, 5 stars.

Fantastic experience: A great place to work out and very affordable. My personal trainer, Sarah, is great and I've made so much progress in the few months we've worked together! The other gyms I've gone to are so expensive and didn't feel worth it; this one does.

Fantastic experience: I just recently joined Crunch, at the mississauga location. I love that they have a womens section and its the perfect size. Thats exactly what I was looking for when I was looking for gyms close to home. Whenever I get the chance to go, I am there to do my workout and then leave. Machines are in good condition and have no complaints. Loving this place and price is right ✅️

Negative experience: When I first joined this gym in 2018 it was a 3-4 star. After Covid it has went downhill quite a bit. The hours originally were 24 hours Monday to Friday but changed during Covid due to the lockdown rules. Covid is long over and the hours still haven’t went back to the original hours, it’s still posted on the door too. One of the many reasons I joined this gym over the others in the area was for the pool. I loved the classes it had but it also closed around Covid and never reopened. Another thing is the outdated equipment. A lot of it seems to be from the 90s- early 2000s. In the women’s area gym a lot of the weights are mismatched as well. The next closest crunch gym is in Oakville which has all brand new and matching equipment, yet I’m paying the same membership price for ancient equipment. My partner decided to leave the gym as the hours never changed back and it was hard to accommodate to their schedule. If you have a question and need to email the gym regarding your membership they never email back. This giant parking lot they have (which is a plus if it’s busy) is one of the last places to get plowed after a snowstorm which makes it difficult to get in/leave if you’re lucky to get in the first place. Two positives to this gym is it’s one of like 2 gyms in the area that have a women’s only area as well as the membership is affordable.

Positive experience: Overall, for the monthly price this gym is great. I do believe that it needs a few more machines to make it a complete gym such as a T-Bar Row, another Pec-Deck Machine, and another Dual Cable Station. A few more 2.5, 5 and 10 lb plates would be great as well. On the busy times such as 430pm onwards, it would be very helpful to have more of these machines and weights. Another thing this gym needs is a weighing scale, almost every other gym I have been to has a weighing scale. Not just the typical step on scale, I am referring to the Doctor scales where the weight is toggled left and right. Another comment would be the air circulation in the gym could be improved. It is always quite humid and hard to breathe when the gym is close to its capacity. The staff members at the front are very pleasant as well. They always greet myself and my wife. I have been a member at this gym for 2 to 3 years now and I will continue to be for more years to come.

Positive experience: If you're looking for a budget gym with the essentials for weight training, this gym's base plan is worth considering. The gym has a good variety of equipment, but it can get crowded during rush times in the evenings, so you may want to consider coming during off-peak hours. Overall, you get what you pay for, and the value is definitely there. It would be great if they could improve the cleanliness of the gym, as I've noticed some areas could be tidier. If you're looking for a gym that offers more specialized equipment, this might not be the best option for you, but if you're looking for a no-frills gym with a friendly atmosphere and reasonable prices, this gym is worth considering. It's also worth mentioning that the gym offers classes, which could be a great option for those looking for a more structured workout. While I haven't personally taken any classes, it's worth considering if you're interested in that kind of workout. However, my review is limited with respect to classes since I haven't used them myself.

Positive experience: I've been going to this gym for the party 2 months now. It's value for money and they've got everything I need - including a trainer. I work with Deepti and she's very good - knowledgeable about the science of fitness, correct form and the right way to exercise. More importantly, I appreciate the integrity & sincerely with which she approaches her work. I've enjoyed her guidance and I would be glad to recommend her to anyone!

Fantastic experience: I was a bit hesitant to try out this gym at first, but I'm glad I did. The staff were incredibly welcoming and helpful, and they made sure that I felt comfortable and confident throughout my workout. The facilities were clean and well-maintained, and I appreciated the variety of workout options available. I especially enjoyed the group fitness classes, which were challenging but also a lot of fun. Overall, I would highly recommend this gym to anyone looking for a supportive and enjoyable workout environment. The gym is spacious and well-equipped, with a wide variety of machines and free weights to choose from. Overall, I am very satisfied with this gym and would recommend it to anyone looking for a high-quality workout experience.

Fantastic experience: I've been a member of Crunch Fitness for a few months now, and I can confidently say that this gym is a great fit for anyone looking for a high-quality fitness experience. From the moment I walked through the door, I felt welcomed by the friendly staff and other members who are always willing to offer a helping hand. The gym boasts some of the best equipment I've ever used in a fitness facility. Whether I'm looking to lift weights or get in a good cardio session, there are plenty of options to choose from. The gym is always clean and well-maintained, which is a huge plus for me. The vibe at Crunch Fitness is truly unique. The environment is motivating, and everyone seems to be there to support each other. The staff is always on hand to answer any questions I have or to offer advice on my workout routine, which has been incredibly helpful. One of the things that I love about Crunch Fitness is how affordable the membership is. For the quality of the gym and the classes offered, it's really a steal. It's definitely a great value for the money.

Negative experience: Great budget gym but thats where the good stops. The gym is not well maintained, lighting is dim and some areas stink (needs more air circulation). I've been a regular gym go-er at this location even when it was Erin Mills Fitness, looks like only the brand changed but its still poorly run.

Positive experience: Great gym at a reasonable price for annual membership. Most equipment is maintained but could do a better job of keeping all equipment operational.

Fantastic experience: Lots of equipments for all types of workout. Amazing atmosphere and vibe. Steam room is quite refreshing. Guys at the reception always welcome you with a smile.

Negative experience: Big gym but zero supervision. Lots of folks drop weight without any consideration for others. Most never put their weights back. They took down the punching bags cause people were punching the drywall instead!!! Equipments remains broken for months.

Positive experience: Overall Crunch is an okay gym; you get what you pay for. Though, my trainer Deepti is one of the most caring people I've met. She genuinely cares about her clients, for their fitness in addition to their mental health. She's always there to offer her fitness advice, and to lend an ear if you need someone to talk to. The first trainer I was paired up with from Crunch was not as knowledgeable, caring, or attentive as I have found Deepti to be. She's truly on her client's side, and I have found a friend in her. If you're looking for a personal trainer that actually cares about you and your progress, you won't find someone as caring as Deepti.

Fantastic experience: Great gym for a awesome price. I get everything I need to do done and I never wait for machines, if so it’s moments. Staff are nice and I’m not paying. 70$ a month for the exact same thing. Overall I’m getting the same outcome for a better price. Highly recommend

Fantastic experience: I go to Crunch almost on a daily basis. As soon as I enter the front door it's so refreshing to see the welcoming faces of the front desk staff. Headed up by Paula and Trevor but with strong support from Bailey, Vince and Ariana they are the kindest, most knowledgeable people you will ever meet. In a way it reminds me of the 90s TV sitcom Cheers. At the beginning of each episode is the intro song "sometimes you wanna go to a place where everyone knows your name and they're always glad you came" . That's how I feel at Crunch-very welcome. I attend group fitness classes at least 5 times a week at Crunch and they have a full complement of Group classes every day with fantastic instructors who know their stuff and are committed to helping you get the best possible workout experience. Also, the members attending these group fitness classes are all friendly and welcoming. I spend a lot of time using various weights and other equipment. My favourite machine is the elliptical but they have tons of different equipment for everyone.

Fantastic experience: I have been training with one of the best Trainer at the Gym . Deepti!!! I have such a wonderful experience with her . She knows what is my body type and how it can function to reach my goals. She is very dedicated and direct with her training. Also keeping up after my workout and before my appointment. And best of the best is , I have lost 2 dress sizes in just 2 months of workout with her . Im glad I meet her and I highly recommend this most sweetest and humble trainer at Mississauga branch !!! Thank you Deepti for putting your time and efforts. !!!

Fantastic experience: I have been attending crunch with my personal trainer Deepti for a few months and I am very pleased with both Deepti's training methods, and the services that crunch has to offer. Deepti has been by my side since we started working together. Even on non-training days she checks up on me, sends me meal plans and makes sure I am always motivated and doing well. Deepti goes above and beyond in her role as a trainer, she is very engaging and makes exercising an enjoyable time. I have noticed great results after the past few months, which I would not have been able to achieve on my own. I feel and look stronger and feel more confident in my body because of Deepti. Her strength training and weight loss workout plans have been life changing, and I feel as though I have acquired a tool I can use on my own time as well, even in the future after the personal training contract. I recommend Deepti at crunch more than various trainers I have worked with. Her professional yet kind attitude is much appreciated.

Fantastic experience: Thank you Crunch fitness for the wonderful experiences. Alan, you are a wonderful person. Thank you for the best price you offered me for my personal training classes. Thank you Miguel, my legs don’t wiggle anymore while lifting. Thank you Edward, I did my personal best in squats. And finally, thanks a ton Deepthi, you are a knowledge house. Thank you for all the wisdom you had given me to train the body. Without your help I would have never went back to dead lifts.

Fantastic experience: Great place to work out. Good price for a monthly gym membership. People are nice and friendly. My personal trainer named Deepti was very kind and encouraging. She helped me with reaching my personal goals. She comes up with something new to do every week so that it’s not the same boring thing every time.

Fantastic experience: Everyone who is upset with this gym clearly doesn't understand that you pay for what you get. This gym is dirt cheap and has every machine you can think of -- they have 4 calf machines... 4! If you don't mind working out in an unmaintained and relatively dirty gym you cant go wrong with the price. Do your work-out, wash your hands, and stop complaining! PS: If anyone wants to help me pay rent this month you can donate to my GoFundMe. Thanks.

Negative experience: I've emailed countless times to cancel this membership. You guys keep taking money out of my account. This is now the second time you guys taken money out when I have canceled more than 30 days ago. STOP STEALING HARD EARNED MONEY

Positive experience: Staff is amazing with a decent variety of equipment that is viable and generally clean, however the washrooms don’t feel sanitary. Overall, for the price this is the one better gyms out there.

Fantastic experience: If you’re a student looking for the best bang for your buck you’re looking at the right place. It’s everything you need to get yourself up and out to the gym. Forgot the other comments are from people who expect too much from 16$ a month. I was nervous at first too but I’ve been here for over a year and there’s enough stuff to get ya going.

Fantastic experience: Darrell is a fantastic personal trainer, Alan takes the time with us every few months to make sure everything is going well, and Paula always brightens our day at the front desk. We will keep coming back because of the fantastic customer experience!

Negative experience: Wish I could give 0 stars. They lack the most important thing needed in all gyms, hygiene/ cleanliness…no one and I mean no one cleans after themselves or whips machines down. I don’t even think the employees clean up in the morning or at night after closing. Not even the personal trainers training customers clean up or teach their customers to whip down machines after each use. Never have I ever in my life gotten a rash but after 2 days of attending this gym I am now getting rashes on my hands. After speaking with the front desk about it he basically looked at me like I’m a mad man and did nothing about it. Only regret is I prepaid the full year so I can’t cancel. This is other than the stench of B.O while in the gym. Nasty

Negative experience: Oct 2023: What is going on? This gym seems to be in bitter negotiations with the landlord and as a result lost around 40% of its previous space. It is much more crowded now and leads to an unpleasant experience. This gym is OK. It is missing a lot of bench press bars. I have to go all around the gym to find 1 if I want to do bench press. Please, buy some more of these bars (how do these even go missing?). Also, very few bench press machines. If you like to bench press, you may consider a different gym.