LA Fitness

Positive experience: I used to visit the Dixie branch at the crossroads of Eglinton. I absolutely cam say that the entrance staff of that branch was more welcoming. The other thing is that the layout of the equipment is totally different. It looks like there is no standard across the branches.

Fantastic experience: good place for training with friends, two pools, spa

Fantastic experience: We go for swimming lessons. Nice gym, clean and friendly staff. Ample parking spaces

Fantastic experience: I had a wonderful experience at LA Fitness Oshawa. A special shout out to Laytrel for signing me up!

Negative experience: Pretty decent gym if you’re ok with freezing to death. Turn the heat on lmao

Negative experience: I have been going to this Fitness club for past 4 years and plus but it was Hygiene few years back, and Latly I have been noticing that not any more Hygiene the Washrooms, and men's Sauna bath, I have complaints to front staff and no solution. It is outrageous and no hope for any better improvements.

Negative experience: Not only is the gym over capacitated it also is full of gross equipment. Members do not wipe down their equipment (and I know it’s my diligence to do so as well which I do). But when I pick up a bacterial infection from the gym that hospitalized me it shows me that this gym is not clean.. do better LA ☹️

Fantastic experience: Great experience! Nice place got a great deal for Black Friday! Maddison was great was able to answer all my questions and showed me around!

Negative experience: Cat body shamed me and when I was up stairs she decided to adjust My equipment without my permission. I've cut back on going to the gym as she's rude and likes to keep an eye on me for no reason at all .

Positive experience: Overcrowded at times the pool is their,people coughing their lungs out and staff says nothing

Fantastic experience: Had an amazing workout, Kristen helped sign up and explained a lot of the questions I had.

Positive experience: If the gym wasn’t so messy I’d be giving 5 stars. They need to put up more signs saying please re rack your weights. This gym has gotten so messy it’s ridiculous. Nobody puts their weights or dumbbells away. Weights and dumbbells are left everywhere. I do see one worker always putting away weights but she shouldn’t have to clean up after grown adults. And even then it’s still messy because people continue not to re-rack. PLEASE put more signs to re rack your weights. Found 2 , 25lbs dumbbells in the bathroom the other day, like really? Not the gyms fault but please implement putting away your weights away. I know there’s a few signs but there needs to be more. - from a member of 3 years thank you.

Fantastic experience: Cat was very helpful and kind, would recommend asking for her with regards to signing up!

Positive experience: I never had any problems here personally. I just find it ironic that they have the automatic doors with the press of a button for those with disabilities, yet no elevator inside for people with disabilities to get to the top floor?? Like... What? Less of a knock on the gym itself so it's a bit of an unfair criticism but the gym etiquette here is appalling. No one puts weights away or puts them away properly. Never seen a gym this bad before when it comes to racking weights after use. Not sure how they can change that but you have to go on scavenger hunts to find weights sometimes. As I said before though, the gym itself is fine. Has all the equipment you could want. Good size pool and hot tub too.

Negative experience: I joined this gym & had a terrible experience. Cat loves to fraud people & take their money including taking advantage of international students who have no idea what they’re getting themselves into. My friend & I specifically told her in a detailed email that was attached to my trainer AND her, to NOT CHARGE my CARD for more personal training sessions as my 6 months was up. Why did she charge my card again almost $300??? And when I called she told me to “be careful who I’m talking to” like lady you took MY MONEY. she then hung up the phone on my friend who tried getting her money back. Stay far away from this fraudulent lady. Dominic got my money back thankfully. If you need to speak to anyone, speak to him. Cat had made my experience terrible and caused nothing but PROBLEMS.

Negative experience: the manager i think her name starts with an A, needs a attitude check. horrible personality, it felt like i was talking to a brick wall. the gym is really messy and i’d rather pay extra to go to goodlife or something.

Positive experience: Good facility but crowded most of the time.

Negative experience: They will keep charging you even after you cancel. I cancelled 6 months ago and have talked to them 4 times but I got charged another $46 this month!!!

Fantastic experience: I don't personally work out often at this particular location but I did have a wonderful experience with one of their sales Reps named Kristin so I wanted to share. I called the Oshawa location with a grievance regarding another location. Luckily for me I was transferred to Kristin for more information and she handled my situation with such care. She took the time to answer my questions, follow up with her manager, and even liaison with the other location for me. She arranged meetings and made sure my monthly fee issue was rectified swiftly. I cannot express enough just how wonderful she was to deal with, Kristin is a true asset to this team and is an MVP when it comes to client experience. I hope this review gets her some recognition and possibly even a raise because that girl deserves it. She went above and beyond! I will definitely visit this location more often as she reflects so positively on their staff.

Fantastic experience: LA Fitness is one of the best places to work out especially Kristen is one of the best workers here in la she’s so dedicated to her job

Fantastic experience: I recently had the pleasure of working with Kristen at LA Fitness, and I can’t speak highly enough of her! Kristen’s enthusiasm and expertise are truly exceptional. She takes the time to understand individual fitness goals and crafts personalized workout plans that are both challenging and achievable. Her motivational attitude makes each session enjoyable, and her knowledge about fitness and nutrition is incredibly valuable. Kristen’s dedication to helping her clients succeed is evident in every interaction. If you’re looking for a fitness professional who is passionate, skilled, and genuinely invested in your progress, Kristen is the one to work with.

Fantastic experience: Good location, good staff, all the equipment you could want and need.

Fantastic experience: Great gym. Been going here for years all the staff is amazing and very friendly. community is amazing always feel welcomed

Negative experience: Water fountain upstairs is always broken which means you have to walk all the way downstairs in the middle of a workout just to get water. Dom the “manager” seems to have issues with people of colour, he targets me and my friend a lot and I eye-witnessed him and the other staff overlook their so called “regulars” (specifically Caucasians). I feel the gym community is good but the staff needs to all be replaced. Seems like they hire anybody and customer service is not important to them. Head office please look into management and the staff at this location.

Fantastic experience: The staff is not bad the juice bar is one of the best from oshawa to Toronto. If they don't have it on menu they will create it on request. The workout equipment is pretty good. They got swimming, yoga, boxing, spin classes, and lots more to offer for the value

Positive experience: been here for over a year and the experience so far is great, i really like the concept of being able to bring guests. people who complains about staffs has to understand that you come here to workout, so dont expect a conversation from staffs.

Negative experience: I’ve been a member here for years. I absolutely love it but I can usually always get a machine. However, within the past year it’s gone extremely downhill. Everything is dirty, dated or not working. The customer service is far and few between. I am rarely ever greeted when I enter the facility. Managers have their own conversations right infront of the scanner and don’t look up to greet you or stand right infront of you on their phones and don’t acknowledge you. Half the time no one is at the front desk. I truly love this gym, but I am so disappointed in the state that it is in now. Do better LA!

Negative experience: Dirty gym, a lot of broken machines, rude management. A lot of bad interactions with front desk staff and management is even worse!!! They make you feel so uncomfortable with their rude attitude. GO TO GOODLIFE OR LIFETIME INSTEAD!!

Negative experience: Horrible staff interactions! Equipment is always damaged and theirs leaks from the roof. You can see management isn't doing their jobs right.

Fantastic experience: Awesome gym! They are so friendly and there’s a ton of equipment to use. I go in the morning during the week and all of the daycare staff are so wonderful with my son. I love getting the time to workout knowing he is in good hands.

Negative experience: The bathroom is dirty. The pool and hot tub are often closed with no notice to members. They rent out the pool for swim lessons. The disability washroom is used by the general membership. Disappointing and discouraging!!

Negative experience: Decent gym but staff is rude, unwelcoming and makes members feel uncomfortable. Especially the “managers” Anna and Dom. Feels like a high school setting, employees gather around and gossip about members walking in and out including the two “managers” mentioned above. Whitby location isn’t too far and worth the extra drive just because of the staff at Oshawa.

Negative experience: If I could give no stars, I would. I have been attending this gym for quite some time now and I only ever encounter problems when a man by the name of Dom, is at the front desk. He picks and chooses which customers to give a hard time. I have observed him on multiple occasions particularly targeting people of color. He is constantly harassing me and making vague threats. It is extremely upsetting and unnerving as I've been a member of this gym for a long time, and don't observe these interactions amongst other members of this gym. I truly enjoy coming to this gym with the exception of all my interactions with Dom. His customer service is horrible and should be addressed as he is one of the first interactions of those attending the gym.

Negative experience: Its just a basic gym holding customers at ransom because of conviniency from homes. Its always dirty, equipement take weeks if not months to repair, water fountains have low pressure and takes a full minute or 2 to fill a litre bottle or sometimes dont work, there's always shortage of sanitizer on floor or dispensers not working. If they cant cater for simple things as sanitizer&dispensers, its say a lot about management. Basically all they care about is your money, otherwise you're not valued. I wouldn't recommend anybody to enroll, unless its just conviennent

Negative experience: Been coming here for years because it's close by. Wouldn't recommend this gym if you have any privacy or security concerns. I see people filming and taking pictures all the time. Management does a poor job of enforcing their privacy policies. Security is not great. You can often walk right in with no one at the front desk and I'd heard many anecdotes from members of things being stolen from the locker room over the years. Also, Machines are not well maintained and often out of service. Locker room and showers are not the cleanest.

Fantastic experience: Great Atmosphere, great gym, helpful staff (especially Kristen).

Fantastic experience: Amazing service from the assisted manager Kristen! Most welcoming gym I’ve ever been too and would recommend to everyone

Positive experience: Nice club BUT, this facility is not accessible. Actually kind of a slap in the face for those with mobility issues. Large amount of stairs to get to majority of equipment. No elevator, this is not great if rehabbing leg injuries, or mobility issues. If that doesn't hold you back there are free range creepers hanging out.

Positive experience: I’ve bee attending this gym with a buddy of mine for the past 2 years. Great gym. However I didn’t give it a 5 star because of hours of operation and machines always needing to be fixed that they would take FOR EVER to fix including the men’s sauna, clocks around the gym not working and machines. Otherwise, place is clean.

Negative experience: horrible for womans lower body day, leg press machines squeak so much you can't even use it, plus they don't have ankle straps (a vital piece of equipment) the big plates have sides on them sp they don't roll at all making it impossible to attempt a barbell hip thrust overall not a good experience. Didn't get offered a tour, I had to look for stuff myself but then ask for a tour because I couldn't find anything, when I did get a tour I was told which machines "not to use". Mayne they should update equipment instead of saying someone just shouldn't use it.

Fantastic experience: Great facility, lots of equipment and staff are super friendly. Kristen made my sign up super quick and easy! Definitely recommend seeing her for a membership!

Fantastic experience: i wanna first off just say that i appreciate the incredible patience of the beautiful ladies who work at LA. even though i was basically fully naked and everything i brought was permanently locked in a locker, they gave me the time to get it unlocked. love and guidance

Positive experience: Clean, and great people,here. Anna is terrific. She is the manager.

Fantastic experience: Had a really good experience, the staff here is really friendly specially daniel , he really helped us , it was our first time and he thoroughly explained the membership and which one would be best for us . Loved it

Negative experience: Front desk worker provided no customer service when an issue with membership had occurred. She just sat there in silence. Never coming back. LA Fitness do better

Fantastic experience: Thank you Daniel for helping me out and getting me a good deal for a membership, very happy with the gym and what it has to offer! Definitely gonna be here for a while

Fantastic experience: Great gym, great atmosphere. Shoutout to Daniel, hooked me up with a fire deal.

Positive experience: There was an abundance of gym equipment including a nice spin studio. There wasn’t always a staff member at the front desk, the change rooms were not consistently clean. The available staff were always trying to upsell you for personal training sessions. We did enjoy the spin bike studio and the spin instructors.

Negative experience: Looking to sign up for a membership. I come in and wait at the desk. I see 3-4 employees sitting at a table across from the main entrance, and nobody decides to interact with me. So I simply let myself in with the free 3-day pass; find out pool is closed for more than a month, then leave - I understand maintenance is needed, especially on pools, but over a month is ridiculous unless a piece of equipment was allowed to completely fail. Definitely will be looking at other gyms

Negative experience: Awful ventilation. Dirty moldy washrooms and too many juiced up tattooed meatheads with small testies.

Positive experience: Im a regular and today I decided to make a review based on my experience today. A couple came in to swim and the pool was drained and closed for maintenance. They asked the guy at the counter, a buff guy with a white tight sweater and track pants, “when will the pool be reopened?” Instantly he just point to several signs and exclaimed “it’s posted all over the gym”. They just walked through the door, I was tempted to say something to him because the couple was very timid and just said “sorry I didn’t see the signs” and left. If you really hate speaking to customers you shouldn’t be at the counter. He never even told them why just pointing and saying the signs are posted. Do better, people don’t pay $100+ month to get brushed off by a juiced impatient rude employee.

Positive experience: Can definitely be busy if you go at certain times (early morning or after 3/4pm and weekends) but usually I'm able to use the machines that I want within 5/10min. There is a pool and hot tub which are rly nice, and 2 levels (first level for treadmills, pool and basketball court, second level for machines, free weights -with area for them and benches- dance studio/punching bag area, and indoor track) overall a good gym for beginners or experienced gym goers

Fantastic experience: I had a fabulous experience at this location. Very big and well maintained facility. They have a variety of equipment to suit everybody's needs. The staff is courteous and friendly. I enjoyed every bit of my time.

Fantastic experience: Amazing gym to workout in! Everyone is very friendly and the pool is very nice.

Fantastic experience: Very nice gym, customer service from Kristen was great. All the staff are friendly.

Positive experience: Lacking in resources (only 1 skipping rope in the whole gym, despite advertising having this available as equipment) with many of the machines being under repair on the regular. On a positive note, a very clean gym!

Fantastic experience: Great gym with great facilities . The team is warm and welcoming, very helpful to your very need. Love the experience physically and mentally

Negative experience: No option to cancel the membership. And you can not cancel online. Your card is saved with them and you will be charged every month. Too much crowd, unreasonable assistance

Fantastic experience: Kirsten was so polite, kind, and well mannered whenever I enter the building. Also very informative on memberships which i purchased!

Fantastic experience: Great gym... Lots of equipment. Love the cycle classes.

Fantastic experience: Just signed up, the process was made very simple and easy by Daniel (through Instagram). Worked out a couple times so far, the gym is very clean and organized well. Impressed by the amount of equipment there is to use.

Negative experience: Initially loved the place but after a couple of weeks, you start to see how run-down all the equipment and facilities are. Everything is just kind of gross, especially the perpetually brown hot tub. All the equipment is early 2000s and just needs to be updated and for the fees that they're charging, they ought to get it sorted out. In addition, the place is rammed almost all hours of the day with people leaving their bags everywhere. Eventually when I was looking to end my membership, the manager just pointed at the front desk without looking up from his phone. Whole place just feels like they refuse to spend money on the facilities while selling themselves as a "premium" gym. There's better places to spend your money for sure. Also, why would you carpet the workout area? Just a breeding ground for bacteria.

Negative experience: The men’s bathrooms are disgusting. The janitor is seen working hard but there’s scum stains and mold on the tiles and floor. Also, you’re greeted to a foul stench when you enter the mens locker room due to poor ventilation or the lack there of as mentioned by a few other members. The Sauna and spa seem to be dis functional 50% of the times and so are some of the steppers and machines. Noticed there’s now a new manager who behaves like a prick and always has this “I hate my job” look on his face. The other day he was blaming the customers for the sauna not functioning. So much for customer service. Everytime I walk in and look at his unwelcoming face I question whether to extend my membership at this gym going forward. Apart from a few courteous front desk receptionists, others act like they’ve been forced to come to work. I wish the management takes note of such staff and either fire them starting from the manager or simply retrain them on customer service.

Fantastic experience: Great Gym. I visited LA fitness from out of town and the experience was great. Staff was super friendly and helpful. Highly recommended. I’ll definitely come back.

Fantastic experience: Kristen and Meghann was super nice at the front desk. Very good gym environment

Fantastic experience: really happy with the variety of machines and weights, is a great gym for individuals with several different fitness goals. equipment is well maintained and there's lots of space. Also staff is very friendly.

Negative experience: The gym itself is very nice,some of the staff are not the nicest nor should be working in a gym.The receptionist never answers the phone.

Fantastic experience: Kristen was super helpful and kind. This was the gym I ever been to. They have the best equipments and facilities. I strongly recommend this gym. Big shout to Kristen, she is a excellent staff member.

Negative experience: The change room is always dirty. I don't know who gave the pt manager a job as I have heard her say inappropriate things to people unprovoked.

Fantastic experience: most gyms get busy in the evening. so I go early in the morning..and man I love it. The people the environment..it’s all great! I don’t have to wait too long for machines and I’m able to get in a good pump within an hour! clean facility and a great morning community.

Fantastic experience: The best fitness gym I have ever been to. It has swimming pool, basket ball room, cardio area, weightlifting section, dance/yoga studio.So beautifully maintained.

Negative experience: I want to express my annoyance regarding certain recent experiences at your facilities. Unfortunately, my basketball was stolen from my locker, which is unacceptable. Additionally, the lack of a proper space for bicycles and the perception that the cost does not align with the offered services are concerning aspects. Furthermore, I have noticed that the front desk staff often engage in chatting instead of fulfilling their duties. I hope you can address these issues to enhance the quality of service.

Negative experience: Equipment and cleanliness not bad. My 1st time to used gym or fitness centre in canada! On my 3rd day I forgot my new boxing gloves and I ask may be 3 -4 of the crew, I'm upset becuase they can't find it, and they told me if someone took it, you can't retrieved it! That is expensive gloves and it's been used for just 2 session. Thefacility should be equipt with video camera for safety reason and etc. They should treat every concern of the member!

Positive experience: This gym has recently stepped up there maintenance. I appreciate it so I changed my 2 star review to a 4 star review.

Fantastic experience: I used to go to this gym all the time but moved away. Whenever I am back in town I always return and Kristen is always a huge help in regards to finding the best package for me while I’m in town. Always makes me feel welcome ❤️

Fantastic experience: Great gym with great equipment and staff. Eric M. was very helpful when setting up our memberships. Make sure to go to him for any needs!

Fantastic experience: I highly recommend my personal trainer Abhinav for his exceptional expertise and dedication to my fitness journey. his personalized approach, motivational skills, and attention to detail have been instrumental in helping me achieve my fitness goals. Grateful for the positive impact he has had on my well-being.

Fantastic experience: Eric maybe is the best sales rep ever, he helped me so much with his outstanding service and knowledge about all things LA fitness.

Fantastic experience: Tour went well . Pool was clean lots of gym equipment to choose from staff are nice . Looking forward to going every week

Positive experience: I'm a couple months in now on my membership snd I am very much loving the gym. Few issues with the place....I'm a mom so most of the time I am working out in the mornings and for summer the kids area for a 5 year old to occupy themselves is literally a room. Secondly, the classes get quite boring after a while, there's no big change up during the week just bike and body class. Maybe some boxing or dance or even a mix up of the classes differing from one another would be nice. Lastly they have people smoking right at the front, it's the weirdest thing it's like people come to the gym to smoke. Plus they have a juice bar that hasn't been open once since I've been there. I've been going for a year and not one juice or PowerBar have I been able to buy. This gym needs some new teachers to bring in more classes during the day...for people who work nights and have kids.

Negative experience: Guys, you are getting lot of money with the current and new members, change the lighting man. Every evening when we do bars/dumbbells and flat bench exercises the light hit directly into eyes. The fees you charge and the maintenance you do doesn’t match. If any new Gym opens nearby this location, I will definitely cancel the membership here. Fed up with old machines

Fantastic experience: It is a great experience at the gym, My trainer Abhinav, he does a great job, and he is one of the best trainers I met after year's. Thank you !

Positive experience: The staff's behavior is very good, especially Ashley, who provided me with a thorough and patient explanation during the registration process, and the machines are in good condition. The only issue is that the adult pool is full of hair and tiny debris. I have used the pool several times, and it has always been filled with debris underwater. Please make wearing swim caps mandatory for everyone.

Positive experience: Well organized and good location with huge parking area. There is an area specific for kids, while you can do your exercises. Be careful with the time that you will decide to go. If it is a peak hour, you will have problems to get a spot...

Positive experience: First, Kristen, Delphi, Keegan, and Mirian are amazing, helpful, and friendly. This gym has a pool, large change rooms, large bathrooms, and a lot of space and machines, all of which are great. The only issue is that there aren’t yoga mats, foam rollers, resistance bands, barbell pads, etc. You’ll have to bring your own in. I wish there were more racks too and bumper plates as opposed to hex plates. It makes deadlifting more annoying, but you’re going to learn how to deal with it here. Overall good experience here. I sometimes have to wait for a rack but not often. Just some other things that I wish the gym offered.

Fantastic experience: Just registered as a returning member. I love this gym. It has good hours, it's clean, the staff is friendly, and they have a 25yd pool - this is the clincher for me. Highly recommended.

Negative experience: I am member of this Gym. Climbmill machine is always scheduled for maintenance. They have 7 machines, out of them 4 are out of service most of the time. It’s so frustrating.

Positive experience: Nice big gym, lots of equipment. Bad stuff is.... lots of broken machines, no one wipes down machines and some of the attachments are nasty. All frayed and smelly. Too expensive for me to join. I just did the 3 day pass to try out.

Negative experience: While working out. Someone broke into my locker and stole my cards and airpods. The front desk told me they will call me back. Dangerous gym. Don't use the men's locker. The theif could have attacked me if I had caught him red handed. I emailed the company with my situation and have not bothered to reply

Fantastic experience: Kristen was was extremely helpful. Today I am new to Canada so I didn’t have any knowledge of LA fitness. She sat down and took a hour and 45 minutes out of her day to help me get a membership and give me the best experience of a lifetime from LA fitness I would like to think Kristen and if you were looking for a membership come to Oshawa LA and ask for Kristen. I am Canadian education is hard bro is it is

Fantastic experience: Amazing location the staff is very welcoming especially Nicole amazing lady very helpful and friendly also the personal trainer George awesome trainer let him know your goals and he will help you achieve them just stick with him for the long run I definitely recommend these two members to help you if your curious about having your own experience!

Positive experience: Decent gym, heavy use, and the washrooms could have been cleaner when around noon on a Saturday. Many pieces of equipment, lots of room. Could you use more racks and benches and fewer machines? I only say that because i do compound exercises and little with machines. Lots of free weight dumbells. Visited as a quest.

Negative experience: The gym stinks, no proper ventilations. Low lighting, I feel like working in some basement with no light. The machines are not up to the mark, no proper cleaning is done. Mens washroom is worse. This LA fitness has taken the customers as granted as we don’t have any other gym nearby this location. They are charging extra $60 per year for maintenance which doesn’t make any sense as the maintenance is worst. I wouldn’t recommend this to anyone else. I’ve been to Goodlife, fit4less gyms the maintenance there is excellent. They do not charge any maintenance fee extra.

Fantastic experience: This gym is very clean and well kept. The staff is kind and accommodating, I would recommend this gym to everyone.

Negative experience: It is interesting that onboarding clients can be done any day but when you want to cancel membership, you need to be in gym in person during workdays 9:00-5:00.

Positive experience: The location is close to home and it’s mostly clean. I recommend spraying down the machines before using. The weights are sometimes all over the place, which can be inconvenient. This location has a Kids Club which is great for parents. I would recommend bringing children that are a little more independent; 2 years and up. I appreciate the staff that actually engage the kids with fun activities, learn their names, and establish rapport. Others sit down and just watch, which is disappointing. However, if you want to pump out a good workout, the facility has a lot of equipment! They also have a pool, hot tub, mini running track and basketball court!

Fantastic experience: Large gym with lot of equipment. Low membership fees and swimming pool included. Awesome management that will help you all the way. Kristen helped me. She patiently answered all my questions and able to sign me up.

Fantastic experience: Kristen did a great job helping me with my membership needs. Ask for Kristen if you have questions and for great customer service.

Negative experience: the gym has poor management , equipment's are not up to standard, machine not getting fixed for about more then 2 months, from last 2 days there were no paper towel to wipe the machine. the gym is just promoting to get new clients but it seems they don't care at all about there exciting clients. the attachment for cable machine are no were to be found, you have to walk around entire gym to find rope or a bar for the cable. the weights are lying everywhere. its just not my opinion, most of us fell the same thing. we pay $50 per month, we expect good service and functioning machine at the gym.

Positive experience: It’s a nice gym. Front entrance had a good air ventilation as you come in.The layout is good upstairs. Lots of machines. When I was there as a female there is so many men taking up most of the space upstairs. For me I felt a bit uncomfortable. It’s extremely busy. This gym should consider creating a womens only section that would be great! So us females could get our space too! The only things I want to share is that the ladies showers tiles needs a deep clean (mold) in the stalls and some fixing of the tiles. The fitness floors/ weight machines areas needs spray bottles to disinfectant after each use of machine. I didn’t find any spray bottles. On my visit there was only the small cleaner box on the on the wall which is hard to press. Other than that great gym!