MacEwan University Sport and Wellness

Fantastic experience: The cleanest pool

Negative experience: Full of Disrespectful staff and management that don’t care of members Never willing to to see it again Rude staff with no respect in the front desk

Fantastic experience: We rented out the pool (and meeting room) for our 11 year old’s birthday party. The staff were amazing right from the initial booking all the way through to the day of the party. Special thanks to the lovely lifeguards on duty - Anjali and Halley! Great facility and awesome experience.

Fantastic experience: I've been working out here from 2016 - 2019 and am now returning and aside from cosmetic changes from construction, what remains the same is the super friendly and helpful staff. I've always liked the vibe of this gym and I've never had any issues with other members or staff. I'm also a fan of the pricing, fairly flexible plans and freeze policy, which is not something I can say about other gyms. Glad to be back, thanks to Jenna at the front for being so welcoming, it's intimidating to return to the gym after 4 years but I felt right at home again ✌ PS. I forgot to mention, the gym is very clean and you also have access to the pool and some value added classes depending on your membership (lots of options regarding plans from 1 month, summer months or annual) and despite the havoc of construction, there are a lot of parking options.

Fantastic experience: this gym solos hanson fitness centre @UofA

Negative experience: I genuinely cannot stand the staff here. The older lady especially. Nothing she does or says is nice or considerate. If you push the gate to open it she snarks at you, if you dont she yells at you to push it. Everytime i have seen her she has something rude to say or just talks to me like im dumb. Un provoked! I personally would let her go she doesn’t seem to enjoy her job and ruins my mood every time she speaks.

Positive experience: Love this gym! So many amenities included in a pass, I only wish they would add more equipment. There are almost no doubles of equipment and when it gets even a small bit busy you are having to wait in line or do something different. I also have never been to a gym that has smelt so bad, I understand it’s absolutely not their fault but I think they should have a sign about personal hygiene if it’s that bad. It really is gross to the point it gives me headaches and I need to leave. Overall though great gym!

Positive experience: We had a great introduction to scuba with the dive Outfitters. Top notch!

Negative experience: Would not recommend, unless you are a student. Vaping in the men's room, dirty steam room, broken lockers , but great staff and gymnasium.

Negative experience: Dirty steam room.

Negative experience: Students wearing outdoor muddy shoes on the court during open gym , while staff says "there's nothing we can do about it". There's always a problem for every solution.

Negative experience: Visited the pool today, wasn't impressed with the life guard (the girl with glasses.) She was rude to the kids, yelling at them least 3 times within 2 hours...

Fantastic experience: Cleanest gym I've been to in the city! Love it

Positive experience: Attended a refresher course given by Dive Outfitters and the pool and locker room areas were spotless The lifeguard staff was very attentive and professional No lazy Whistle twirlers here

Negative experience: Rec experience was fun but lack lustre after trying to contact anyone. Communicating with anyone is a Herculean task with voicemail after voicemail leaving you with no answers and more confusion than you started with. If they could improve communication and problem resolution this would be 4 star facility.

Fantastic experience: This place is great, a no brainer to use the facility if you're a student here. Never absurdly busy. I am very impressed that they have a dip belt available to use free of charge located in the equipment bin adjacent the stretching area. Good assortment of machines and 6 olympic platforms, including 3 with full squat racks, which is usually enough to get in pretty quickly without waiting.

Fantastic experience: Love the gym here

Fantastic experience: Gets the job done every time ! Staff are friendly , 5 stars / 2 thumbs up woot woot.

Fantastic experience: Love the Gym and steam room. Had an Awesome experience with personal training. Meagan is a Great! personal trainer. Highly recomeded

Fantastic experience: best gym I've ever been to

Fantastic experience: Amazing! Cant wait to visit again.

Fantastic experience: This is a great facility and the staff are all very knowledgeable. Have been using the gym and pool for years and have only ever had positive experiences.

Positive experience: Went to the pool for a private booking with a kids hockey team. Setup was really nice. Shallow pool connects into the lane pool, lots of water activities for the kids, and a nice big hot tub. Pool temp could have been a little higher but you adjust pretty quickly.

Positive experience: Decent gyms. The floor should be waxed more often though.

Positive experience: Well-maintained pool and steam room! The only thing keeping it from 5-stars is that there is no temperature control on the showers and the water is too hot! Lockers are large - easy to fit your bag in. Very clean facility and friendly staff.

Fantastic experience: This is an awesome gym!

Positive experience: Beautiful first-class facility. The parking situation is an effigy to institutional indolence. It's an "Out-Source" App-based system, where they promise you a voucher code; if they "know what it is today, It changes all the time" The app on the phone didn't accept the voucher code, so the App kiosk provided was my last resort, but visa debt doesn't work and neither did the voucher code, so somehow I managed to pay $12 for 1-hour parking. I probably messed it up, but it wasn't easy to figure out (you have to figure out the zone yourself). I Love the "Out-Sourcing" idea, I bet if publicly tendered out, the operation would be much customer-focused and be a fraction of the overall cost.

Negative experience: I was at the pool , I watched an instructor with a private lesson for a small child take every possible opportunity To stay dry and not get in the water . At the end of the lesson she was completely dry and did not do her job .

Fantastic experience: Excellent facility! Open to public for gym/pool membership. Lots of equipment, friendly staff, reasonable rates!

Fantastic experience: Hi i just have a question do u guys have swimming lessons for adults? Thanks

Fantastic experience: Went to the fitness centre. They've got a good system! Pay for drop in online, it's easy to book your slot and fairly easy to cancel if needed. 1.5 hour slots. $7.50 for drop in I believe. Everyone carries around disinfectant spray and wipes down the equipment before and after use. Not tons of equipment, but with fewer people I never had to wait for anything. You can bring a lock and use day lockers now too

Fantastic experience: I did my COPAT some days ago and was impressed with the high level of professionalism and care shown by the team there. They were so helpful and understanding. I want to thank Devin and Megan for being great as well as James for encouraging me through the course. You guys rock!!! Keep up the great work you're doing at MacEwan!!!

Fantastic experience: Very pleased with my experience here. I go there for sports rehabilitation and Meaghan has been just amazing in her knowledge and attention. Would highly recommend!

Fantastic experience: The Rec Leagues and Sport Clubs are so well organized. Thank you!

Fantastic experience: I have run two PARE tests here now. Staff are always helpful, welcoming, and professional. They also covered my parking fee during the duration of my testing. Facility is clean and modern too.

Fantastic experience: Great facility. Staff are super helpful and friendly. Personal trainer Devin is great! Very encouraging and accommodating.

Fantastic experience: Highly recommended. My kids love this place. The environment is friendly. Their rates are very competitive and they have many timing options.

Fantastic experience: MacEwan University’s fitness centre has kind of an odd shape to it, kind of resembling a zig zag. Aside from that, this facility offers very nice equipment and the culture here is also very positive with the student population. It can be quite busy during traditional semester months (September-April) in the afternoons and evenings, but aside from that offers a really great environment to train in with equipment for any training style.

Fantastic experience: Well despite being a washed up athlete, this place still welcomes all with open arms. A plethora of drop-in fitness classes rotating seasonally, inter-mural leagues, gym rental, this place has it all. Not to mention the friendly and knowledgeable staff are prepared to create a program for any level for any goal. Plus, the pool is a nice touch if you want to go for a quick dip, or a hot tub to rest those trunks you call legs. Get after it here and you will be glad you did!

Fantastic experience: A good gym! Staff was incredibly friendly and chill, overall a peaceful experience!

Positive experience: No access to parking pass if you are a student. Students have no choice but to be a member whether they want to use it or not. That being said, it is one of the nicest facilities I have utilized in a long time. It is not usually crowded and you can get a machine right away during most of the day. Students really should try to get here at least once a semester just to say they did it.

Positive experience: Great facilities

Positive experience: A great pool that is usually very quiet. If you like lane swimming without being bothered by others in your lane, swim here! Just make sure you check the schedule first, it's sometimes fully booked by private groups.

Fantastic experience: Great modern gym

Fantastic experience: Best university gym I have been to.

Fantastic experience: Beautiful fitness facility with great private lesson swimming coaches for kids.

Fantastic experience: Best university gym I have been to.