Rosedale Club

Negative experience: Joined at the end of Jan and the club then promptly closed down after taking my first and last month's payment and locking me into a year's contract. They clearly had an idea of this possibility which was never communicated. Lack of transparency and ignoring my email requests to cancel my membership as since I have joined another club

Negative experience: I couldn't use the gym because the gym was closed all of sudden from February 18th, And I didn't get a refund until now. They said they would give me a refund a month ago, but still ignore my contact and I have to go back to my country soon. Of course they know I have to go back to my home country soon and close my bank account but they keep ignoring my contact. Thank you for your worst experience and service in Toronto.

Fantastic experience: Best boutique gym in Toronto. Located in Yorkville area, less than 10 min walk from Rosedale station. Ample parking and transit access. This gym boasts stunning equipment and amenities. The staff here are really friendly and knowledgeable and make you feel welcome every time. Rachel in particular was very helpful and was able to answer all my questions. I ended referring a friend as well! The gym does get busy during peak period, from 4-6, but usually isn’t crowded. They also have free parking for members if you requested it when you signed up. They have free wifi and there is a food/smoothie bar in the gym.

Fantastic experience: My partner and I have been members for a few months now and Rachel has been so helpful given our unique situation. She has been so kind and always given us the most exceptional service. The gym is clean, members are kind and respectful, we really love coming here!

Fantastic experience: Beautiful gym, staff are amazing and the gym has a great salad bar now ! Love the steam room One of the nicer gyms in Toronto for sure.

Negative experience: $50 for a day pass to try the gym. OKAY THERE BUD

Fantastic experience: The best decision I ever made was to join Rosedale club which is right across the street from my spa . Investing in yourself is the first step to a more healthy lifestyle. I decided to take an hour or two out of my day to focus on keeping myself fit , especially if I want to continue to do what I love best for many years to come . So during the day I block off time for me and I just walk across to do my workout .I have no excuse because it’s so close . Also on evenings my client who does their classes convinced me to try yoga and Pilates and I have been loving every minute of it because it has been helping my body feel physically fit , more than I ever felt in years , My job requires me to be on my feet and working long hours , I thought at first that I would be too tired to even go to the gym but instead it has given me more energy and motivation , I realized how much I needed this and I must say I have never felt this good in years ! Self Care is important , if you want to give to others you have to give to yourself first . Over the years I have learned this from treating clients who came for me to treat them to facials, they were also taking care of their mind body and soul . I have been telling my clients how important the gym is as physical health is where it starts to keep us mentally and physically healthy it’s also very good for your skin , it keeps you looking younger longer ;-) Salisa M

Negative experience: I wish I never join. It only one floor and always busy with students from school beside. Owner manager Will is extremely annoing too. Contract is one year long. You stuck once you sign it. Response to owner reply: 1-no it was no explain to me that there is no way to cancel for a whole year.contract no show to me until days after I sign 2- I only go because I already pay so no choice. Not really enjoy.

Fantastic experience: FANTASTIC GYM! One of the BEST gyms Ive been to in CANADA/US. Truly great energy here and the amenities are awesome. The sauna actually works and the equipment is state of the art. 5 stars. Wish the membership was slightly more affordable from a membership standpoint, otherwise I would have joined on the spot. The city of Toronto needs more gyms like this and less generic ones.

Fantastic experience: W gym w lighting w employees w steam room w changing room

Fantastic experience: I joined a few months ago. Great community and the more experienced members and trainers are always kind and happy to give tips. Very well equipped gym with a variety of machines. Also super clean changing rooms.

Fantastic experience: I’ve been a member at Rosedale for 4 years. Easily the best gym in Toronto. Staff is amazing, machines are always available and the place is as clean as ever. A yorkville gym for a reasonable price, you need to become a member.

Fantastic experience: Outstanding staff . Ready to help you out at every moment .

Fantastic experience: Joined in February and love it there. Friendly staff, clean facility, new equipment, and never overly busy!

Fantastic experience: Nice gym with lots of space and great amenities, Totally recommended for anyone who appreciates quality workouts

Fantastic experience: I love the Rosedale Club. Friendly staff, lots of equipment and free weights, trainers that actually train clients instead of being on their phones, cool members AND a spotless steam room. These are a few of my favourite things:)

Fantastic experience: - best staff - best equipment - never overly busy - great location - reasonably priced - best gym in Toronto!

Fantastic experience: Absolutely adore this gym, one of my favourites all time! The staff are the kindest humans ever, extremely helpful and so friendly! The equipment is extremely high quality and my favourite part, the steam room, is heavenly! Absolutely recommend this gym to anyone looking for a high end experience without feeling out of place! Rosedale club is such a family vibe and a gym of my dreams! Also, Rachel is one of my favourite humans ever! It’s such a privilege to walk in and see them everyday!

Fantastic experience: Best gym ever, specially Rachel the best employees in all Canada , best costumer service, she make me enjoy everyday on that gym

Fantastic experience: Super clean!

Fantastic experience: We dropped by Rosedale club accidentally, but we were extremely satisfied by the quality of their machines, the cleanliness of the club and the ease to talk of the sales team and the welcoming attitude of the staff that we signed up o our first visit. I also like the available parking. This is probably one if the rare gyms in Toronto.

Fantastic experience: The best gym in Toronto!! High recommend this gym. They have a high - tech fitness system and good quality gym equipments. The staffs are really friendly too. It’s worth the price.

Fantastic experience: The club is beautiful , and the customer service is fantastic! thank you Stephen for getting me set up and comfortable in the club!

Negative experience: Not very impressed with the management. Leaking from the roof and locks from the lockers must be repaired. For the kind of fee they charge, avoid this gym.

Negative experience: I have been trying to get a reimbursement since the lockdown. The club illegally charged me for April after the lockdown. The manager of the place William finally agreed for reimbursement after chasing him for weeks. I am still waiting for the reimbursement. I understand it is difficult time for everyone, but I have been patient enough. This is getting personal... The club itself: repair your leaking roof and your lockers and have enough towels for your guests. Conclusion: Lack of professionalism and business ethics. Avoid this gym in the neighbourhood.

Fantastic experience: Great place to workout. It's kinda expensive but worth it. If the place was near to me I would have membership for whole year.

Fantastic experience: Amazing gym I joined recently. Awesome staff and inspiring athletes. The equipments are great as well. Definitely work with trainer Sakis to go beyond your limits and get to your goals in having the body you want.

Fantastic experience: A very good place we tried for a week. I do recommand it, it's clean and the machines are bran new. Fantastic club. A very top club with the best managers. We'll subscribe once in To back. Greetings from France

Fantastic experience: Premium club, excellent well-maintained machines, great shower/locker rooms with beautiful private showers. More than this, great fitness classes and schedule. I would highly recommend the Rosedale Club.

Negative experience: Review is in response to management of the gym. I have been trying to cancel my membership for over a month and get a refund for April when the gym was closed and I was still charged. I no longer live in the city so the membership no longer makes sense. This isn't the first time we've had challenges with management of the gym - if I could go back I would join a different gym for this reason alone.

Positive experience: Its a n amazing club fantastic location great people working there half the price of equinox the only negative is there allowing the 18 19 year old kids from the english language school next door to wirk out there at a fraction of the price regular members pay and if you go at certain times the place is full of students and you know how 18 year olds act , unfortunately it has taken the class out of the place and im lookin for another place of the same calabre to workout its too bad because i really like the place. But this kid thing is rediculous

Positive experience: Excellent location. Great Technogym equipment. Very good personal trainers. Challenging classes (Chris is literally a world class instructor who brings 100% to every class). Great spin studio. This gym should have a 5 star review so what's missing? They fall down on the most basic element - the standard of cleanliness and hygiene. A studio floor that always, always has hair (including dog hair) and sundry dust balls by end of day. Towels piling up in change rooms on weekends. Bathrooms needing attending. Compounding this problem is an oddly detached and seemingly indifferent management. Someone needs to take charge.

Negative experience: I joined because I thought it was a great club. It is very poor quality...

Negative experience: Men use the women's changeroom... If you are female, be prepared for this... It is just one more way men are ruining women's sports... I had to cancel my membership... It's ok, I can now run 6 miles three times a week, in winter, on the ravine... I hope you all feel really good about ruining the gym for women...

Fantastic experience: How much the monthly subscription fee please

Positive experience: Rates are $99 down and $119 per month but you can't learn this information from their website.

Negative experience: I believe the club has to teach its own staff manners. One of the trainers (Ana Zinenko), today just ignored my stuff being right beside the machine and myself standing near, put her client there. On my question, instead of simple "sorry", she just reply: "how do I know you are here? machines doesn't belong only to you". Excuse me? I don't mind sharing, but why you are talking to other customers like that??? Just only you are working in this club?

Fantastic experience: I've trained at many fitness facilities around Toronto. This is my top choice. The quality of equipment, variety of equipment, beautiful amenities, and overall vibe make it my numerous uno.

Fantastic experience: It’s an amazing Gym , I’m not sure what’s more beautiful the gym it self or the people .. lol ♥️

Fantastic experience: Great gym! Everything still looks and feels like new and I’ve been a member since they opened. The selection and layout of training equipment is thoughtful. Highlights include: two power racks with deadlifting platforms and bumper plates, two smith machines, a large dumbbell training area with plenty of benches, lots of kettlebells, training turf, weight sled, battle ropes, water-resistance ergometers, safety-squat bar, and a great selection of selectorized, plateloaded and cable machines (including kinesis cable machines, which need to be experienced to be appreciated) No gym is perfect though, and there are a couple things that I would love to see changed/improved: 1. The non-adjustable (by the user) racking hooks on the barbell benches are set at an uncomfortable height (too high), which makes it impossible for most folks to unrack the weight without losing optimal scapular positioning. I do my benching at a second gym with user adjustable hooks and face guards, but it would be nice to have the option of training my bench at Rosedale from time to time. I have never seen anyone seriously train using the barbell benches for this simple reason, it would be lovely if management moved the hooks down a click. 2. Extending weekend hours from 7 pm to 9 or 10 pm.

Fantastic experience: Really luxurious place to practise gym. Trainers are really friendly and always listening to you.

Fantastic experience: Best in Toronto and I've tried them all!

Positive experience: I have been a member for a year now and continue to enjoy it. Access to classes aside from weights is a bonus! Great value here. The staff and trainers are helpful and they now offer RMT Services. My only critique would be the weekend hours.

Positive experience: Great gym! Probably best in Toronto. New, well kept equipment. Never super busy. Best steam room in the city. Great staff, and smoothie bar. One thing they could do better is extend the weekend hours to 10pm - busy life, would make it easier to hit the gym on the weekends...but love the place :)

Fantastic experience: Really luxurious place to practise gym. Trainers are really friendly and always listening to you.

Fantastic experience: friendly staff/trainers, new equipment, clean, great amenities in the change room, free 2-hr parking for members

Fantastic experience: As a Real Estate Broker in Toronto I need places I can trust for family, friends and clients. This is one of those places. They have the best equipment and machines. The layout is fantastic. A very spacious cardio section, terrific free weights, lots of machines , cross fit, plus two studios, one for yoga and one for spinning. The men’s room is finished in high end finishings with private showers, TVs and steam room. Guessing the women’s is identical. The location is great, right in the heart of Yorkville and accessible from anywhere via line one and two. The hours are really great(5-11) plus 2hr underground parking. Super friendly staff, the best trainers and the owners are extremely kind and very knowledgeable. Will continue membership for years to come. Highly recommend. -Michael

Fantastic experience: Great equipment, everything is new. Underground parking. Nice atmosphere. The steam room is a serious bonus.

Fantastic experience: Strategically well located at the heart of Midtown Toronto. Love the Club, great Staff, awesome and very knowledgeable Trainers!!!..... Spinning instructors are unbelievable amazing!!!!! It feels just perfect, it has everything you need in one very cool environment. I highly recommend it. To me is a ⭐️⭐️⭐️⭐️⭐️ Gym!!!

Fantastic experience: Been a member since it opened. I've been a gym-goer since Extreme Fitness existed in Toronto and have been a member at various other gyms since. The Rosedale Club is great. Equipment, group classes and personal trainers are all top notch. In regards to the outlandish reviews that mention racism; the staff and clientele at the gym are so diverse in race, age and ethnicity that I find it difficult to believe that there was any blatant display of racism in the middle of the club. Also, to accuse a business of racism while at the same time stating that the staff have "Russian inclinations" is more than a little hypocritical.

Fantastic experience: Clean, great equipment and fairly priced membership fees.

Fantastic experience: This gym is the total package. Aesthetically pleasing, modern equipment, turf for cross training, spin studio, two lifting platforms and yoga studio. The change rooms are clean and well maintained. The staff is always friendly and trainers are very knowledgeable, they can put you through a varatiation of workouts all depending on your goal.

Fantastic experience: Great gym with top notch facilities.

Fantastic experience: Best gym, friendly and considerate staff, great equipment. Fantastic classes.

Fantastic experience: Great gym for all types of training

Fantastic experience: By far the best equipped gym in Toronto. The level of detail in the design is unparalleled. The staff are all friendly and approachable and the management actually listens to feedback. I'm so glad I left the nightmare that is Equinox. The awful memories of that place are finally beginning to fade away.

Fantastic experience: Great gym with really friendly staff!

Fantastic experience: Great state of the art facility. Conveniently located for Downtown and Uptown members

Fantastic experience: Excellent club, great machines and equipment. Also hosts a smoothie bar called 'The Counter'. Makes some of the best protein shakes in the city.

Fantastic experience: Perfect location. Equipment is fully stocked. Friendly staff. Great classes. Great club!

Fantastic experience: You couldn’t ask for a better gym! Staff is amazing! Equipment is top notch! Facilities are stellar. My home away from home

Fantastic experience: Great gym. Very friendly helpful staff and the trainers are super nice. Great atmosphere and equipment is fantastic. Spacious, clean gym. Not sure why some of the really negative reviews, seems very unreasonable andlike all from one person who is holding a grudge! The only small suggestion I have is to take the TV down in the men's change room. Too loud and always wwf is on (makes ppl agitated). Except that, best gym I've been to and I've been to quite a few!

Fantastic experience: Great classes and great staff. Everyone is very pleasant and professional.

Fantastic experience: Great staff, awesome trainers, not too busy, new and modern equipment, and super clean and well maintained ... and helping me reach my health goals ... thanks Team RC

Negative experience: The people at the front desk are nice but - the personal trainers and the coaches have one goal only: to sell you a bunch of personal training sessions. Mike is the guy who manages the personal trainers - I don't think he can finish a single sentence without trying to up-sell you at least two things. I bought some personal training sessions and - they changed the trainer they promised me literally a minute after I signed the package. They get you through the sale with these little lies and think you don't notice. Anyhow then during my training session - which runs an hour - my trainer has an overlap with another client for the first 15 minutes of my session and sometimes another overlap with the next client for 15-20 minutes toward the end of my session - so I basically only get 30 minutes of solo time with the trainer. The other people who have personal training sessions before and after me also seem pretty pissed about it but I guess everyone is too polite to call it out and make a scene. Conclusion: "Integrity" is a word that will never ever be associated with this gym. I would recommend steering clear of this establishment. at all - if you do decide to join then do so for the equipment and facilities alone

Negative experience: I canceled my membership on the club and after that, the system charged me for another month (System mistake) that was 4 months ago, I don't have any news about my money. Looks like the place doesn't care about customers money.

Fantastic experience: Great class's and instructors!

Positive experience: Very good gym in my view. Better if they (1) label the free weight rack to encourage users to put dumbbells back (2) solve the lockers lock problem (3) clean the locker room and showers more (4) get an Airdyne bike. But what the heck. It's a good gym.

Fantastic experience: Amo este gym!

Fantastic experience: Super gym with all the machines

Fantastic experience: Best gym in town

Fantastic experience: Very nice and great club

Fantastic experience: Very clean and private

Fantastic experience: Been a member since it opened. I've been a gym-goer since Extreme Fitness existed in Toronto and have been a member at various other gyms since. The Rosedale Club is great. Equipment, group classes and personal trainers are all top notch. In regards to the outlandish reviews that mention racism; the staff and clientele at the gym are so diverse in race, age and ethnicity that I find it difficult to believe that there was any blatant display of racism in the middle of the club. Also, to accuse a business of racism while at the same time stating that the staff have "Russian inclinations" is more than a little hypocritical.

Negative experience: Dont go to this gym!!!

Negative experience: Owner of this place is racist.

Negative experience: Занималась в зале осталась очень не довольна работой персонала. Отношение не корректное вечные придирки, скандала, проблемы. Совершенно отбивает желание ходить туда и нормально заниматься. Убилильная просьба обучить персонал как надо работать с гостями вашего зала.

Negative experience: The rude behavior of them is unacceptable.

Negative experience: DONT GO TO THIS RACIST GYM!!!!! This gym is extremely racist towards international people!! My brother signed up to this gym about 10 days ago. He is a crossfitter and he has been doing this for 5 years now. When he was at the gym today, working out, a person whom call himself the owner of the gym (his name is Bill), cut his workout in the middle and wanted to talk to him. My brother is here for the language school so he was trying to understand what was going on. The owner showed the deodorant and he tried to bully my brother with his facial expressions. My brother called me right away to make sure he understood the situation correctly. When I talked to Bill, he said my brother probably doesn't shower and doesn't wash his clothes!! Unbelievable!!! I was shocked since something like this never happened to one of us before. Also over 5 years, in other gyms, nothing like this happened. The owners voice towards me was insulting. He was working out over there and sweating. What can be more normal than sweating in the gym? When I asked him the same question he said he wants my brother to quit going there. There are many good gyms out there and please think twice if you want to sign up to a racist gym.

Negative experience: I’ve been a member at Rosedale Club since April 2017, and have been extremely dissatisfied by the experience, and the sneaky and unethical practices of the club management. I signed a contract for 16 personal training sessions a few months ago. Before I had finished all the 16 sessions of my contract, Rosedale Club issued me a new personal training contract to replace my original contract (saying the original one was never entered into the system). However, the new contract was at a higher price than my original contract. I contacted the club objecting the change and I refused to sign the contract at the higher price. I wanted them to honour the original contract, at the original price, which was signed by myself and the Rosedale Club. They completely ignored my objections and went ahead and charged my credit card for the higher amount on the new contract (without my signature or authorization). They have my credit card on file for my monthly membership fees. I now am struggling to get my money back after contacting Rosedale Club. In addition to being unethical, it’s completely wrong for a company to charge a customer’s credit card for whatever amount they want without the authorization of the customer. And if by chance that does happen, the company should immediately rectify the problem and refund the money. I’m still waiting for this to be rectified! In addition to their unethical payment practices, I’ve had issues since day 1 at the club. After I joined, I was quite aggressively pursued to purchase the personal training package (repeated phone calls and texts until I finally agreed to buy a package). Since purchasing the package, I have been assigned 4 different trainers (2 of which quit), and none were given any background information on my workout programs, goals and progress from the previous trainer, so I needed to start fresh with each one. This not only created a very inconsistent training experience, it also wasted a lot of time and sessions. Rosedale Club handled the transitions extremely poorly, and when I emailed them to complain about the experience, they ignored my email. I needed to physically go into the club and hunt down the manager in order to voice my concerns – and when I did, the manager was quite unhappy with me for interrupting his workout!! (The only positive is that my current trainer is quite good and I really like her. My complaints are with the Rosedale Club management, and not with my currently personal trainer.) Overall, I would not recommend Rosedale Club to anyone. For the elevated price you pay to be a member, it is not worth the awful service that they provide.

Negative experience: With an overhead sound system of the entire gym clashing with very loud (different), overpowering music (with very heavy bass) from a class in a room in the center of the gym which is not sound insulated, you end up with noise pollution which greatly detracts from one's ability to enjoy time at this gym. One would expect management of an expensive gym to be receptive to legitimate feedback of members but...

Fantastic experience: This is a great gym; the equipment is superior and plentiful. Lots of room to workout, including studios for classes and spin bikes. Most important the owners managers and staff are really committed all the way to members satisfaction and reward. Genuine, friendly and with integrity. The locker rooms are luxurious and the price for all this is reasonable.

Fantastic experience: Spacious layout, ample new equipment and friendly staff!

Fantastic experience: I recently joined this gym and it's absolutely the most beautiful modern gym I've ever been. The staff and trainers are very friendly and provide superb customer service. I love the classes offered and the most up to date gym equipment. If you love quality this is the right club to join!! 10 stars

Fantastic experience: Amazing gym! Stunning architecture and decoration, high end structure in all aspects, extremely professional instructors and staff... All with an incredible affordable price!

Fantastic experience: Awesome equipment, friendly staff, excellent personal trainers

Fantastic experience: best health club in yorkville/rosedale area ! first class equipment and staff - amazing place to workout

Fantastic experience: Great gym, friendly personal trainers and state of the art equipment. Highly recommended

Fantastic experience: Been here since day 1. Love the staff. Super clean. All the A1 equipment you need. Crossfit turf has everything! Personal training is top notch and super motivating. Oh and eucalyptus steam room amazing too ;)

Negative experience: I'm surprised how many people have such high reviews. The service is awful! Trainers unreliable, customer service terrible. Not worth the money.

Negative experience: William , the owner is a Manlet that doesn't reply back to your Emails.

Negative experience: For one, if you are going to have people work for your gym at less see if they have the education they say they do, for example, Kirsten Just-McCarthy is not a kinesiology's or have a education for a physical therapist to help anyone with any training. It's funny because this person was at the former Hard Candy fitness and she lied about having all this education too, but was exposed by the education system as a FRAUD!!!...She now works at Rosedale gym and is repeating the same process and pretending to have the education mentioned above. You cannot call yourself a physical therapist or a kinesiology's or use those titles with a registration number of those departments, and its FRAUD to say you are when you're NOT! Rosedale Club say's they are above the rest, but you are below, the rest when you don't even do a background check on the people working for you, plus your promoting health and fitness and just looking at this person can tell you this has nothing to do with HEALTH or Fitness, but bad steroid use. Your gym should say above the rest when its steroid use... People going to this gym should know this before using this person and she is causing injuries to you... FRAUD!!! Educational Requirements. Before they are allowed to practice, physical therapists must have earned a graduate degree from an accredited academic program in physical therapy. These programs typically culminate in a doctoral degree and take at least three years to complete.

Fantastic experience: Modern, clean, upscale and spacious.

Fantastic experience: Friendly staff, best machines, very clean as well!

Fantastic experience: Amazing place! Totally recommend!

Fantastic experience: Great environment, equipment and staff.

Fantastic experience: Amazing...the staff is awesome.