Mount Royal University Recreation

Information about Mount Royal University Recreation
Opening hours
- Monday: 6:00 AM – 11:00 PM
- Tuesday: 6:00 AM – 11:00 PM
- Wednesday: 6:00 AM – 11:00 PM
- Thursday: 6:00 AM – 11:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
Mount Royal University Recreation: Opinions
Fantastic experience: Swimming class for toddlers the instructor Oren we are so honoured to have him as a coach
Fantastic experience: Good, I go there every other day, it might be busy on the first floor but the second is usually empty, great equipment, nice staff
Positive experience: Great, lots of places to sit. it was good to relax after a run.
Negative experience: My daughter has a swimming incident at her lesson and she refuse to continue with the lesson after her second class. They won't issue a refund or credit. And apparently all withdrawals/transfers even though the classes don't start for another month and they have a wait-list for other kids to take over.
Fantastic experience: one of the gyms of all time
Negative experience: Might be valuable to actually UPDATE hours of operation. Large portions often closed off for exams and ceremonies without postings day of or in advance. Super frustrating to find out after you pay the outrageous parking and make the drive out. E.g. gym is closed until 5pm today. Hours not updated and no posting on Wednesday about closure. This has happened several times. The facilities themselves are fine.
Hi Shilo!Thank you for this feedback! We do close areas of our facility for a limited time twice a year for exams (December and April) and once for convocation (June). Please check out our hours and closures page on our website (mrucougars.com) for the full schedule as Google does not allow us to post all of these. You will find all of our upcoming closures posted months in advance, except in rare circumstances where we have an unexpected closure. You can also check your email for our monthly email newsletter with closure information or follow us on Instagram for updates! If you have additional concerns please do stop by our customer service center so one of our staff members can assist you!
Negative experience: Brutal - staff cleared out my locker instead of informing me that I owed payment after 1yr. They did not reach out to me at all, but assumed that I would know when 1yr was expired and chase them town to pay them, even though I have been in there multiple times a week since its "expiry". So easy to simply inform someone BEFORE invading their space and personal belongings and informing them AFTER. I would have simply paid if i were alerted to my initial purchase not being reoccurring as assumed. I now have a solid distrust and will no longer continue membership.
Hi Ryan! We are very sorry to hear that this occurred. We have shared your story with our customer service staff who do this work to ensure that our guidelines are being followed and this does not occur again!
Fantastic experience: Great for big muscles! After a long day at the coal factory one needs to maintain strength. Composure. Elegance. I only trust learned weights and where better than an university!! Big muscles, big minds, bigger hearts
Positive experience: Squash courts, climbing wall, tennis, and fitness…all as strong as expected and appreciated. Staff is friendly, kind, and eager to find solutions….however, they really aren’t that knowledgeable; I find that basic questions are a mystery, and fundamental facts are other people (like what a squash ball looks like…not one of three staff knew what I was talking about). Overall, a pleasure to be a regular user.
Fantastic experience: Great facility for volleyball tournaments!
Positive experience: Parking fees should be lower and be made more affordable. Gym is big, awesome and clean.
Hi! We have worked with those who control campus parking to create a membership that includes parking, making it more affordable. Feel free to chat with our Customer Service Desk to learn more about that membership option or parking fees.
Fantastic experience: Enrolled my son for badminton session here
Positive experience: I'm a student, and I use this entrance, so the Google thinks I go there. That said, they're incredible facilities even though I rarely if ever use them! Edit: yeah, still pretty much exactly the same words
Positive experience: Дуже гарний спорт комплекс і недорогого
Fantastic experience: So much better then a gym
Fantastic experience: Great squash courts.
Fantastic experience: Please return the boxing area
Fantastic experience: So much fun to watch basketball games! Great seating, friendly environment.
Negative experience: Place is not well ran. Staff don't even know what equipment is in their own facility. Heavy bags are gone, place a shell of its former self. Check it out for yourself and tell me I am wrong.
Fantastic experience: Excellent facility. I lose things constantly and the lost and found has been a life saver. Very professional, clean, friendly. The best!
Fantastic experience: Decent sized university. It used to be a college and then got certified as university. Parking is plenty. Recreation is also good. Plenty of pulic transportation, including priority transportation like BRT.
Positive experience: Great kids climbing lessons
Negative experience: Hygiene has taken a massive downturn here. Very dirty changing room/shower/steam room. Alberta health services level of dirty
Positive experience: Front staff here is so friendly. They always greet me with a smile and are lovely to deal with. This is one gym where I do not feel judged at all. There is a good mix of ages and most of the university students spend their time looking at their phones! Squash counts are great, Pool is great. My only wish is that they fix the hot tub!
We're so happy you've had an awesome experience! Thanks for the review!
Fantastic experience: Excellent place to get active
Fantastic experience: ❤️
Negative experience: Save your money and go somewhere else.
Fantastic experience: Best gym in the SW!
Positive experience: Good facility for swimming ♀️ and lessons.
Fantastic experience: Good school! Great place to go!
Fantastic experience: Great facilities but no free parking
Fantastic experience: Great space to watch first-class sports
Fantastic experience: Fantastic facility and super friendly staff. Always super clean too!
Fantastic experience: Went for the Cheer competition, nice venue for sure. Need to host MRU Powwow there!
Positive experience: Decent priced gym and friendly staff member! Machines are slightly old but still useful.
Fantastic experience: Love the rec center and reasonable price. Wish there were more after school activities for elementary kids.
Fantastic experience: This place is great I am happy to see all the recreational activities they have
Fantastic experience: I use their exercise facility, swimming pool and steam room. Excellent value too!
Negative experience: Terrible experience with my children’s swimming lesson. Better not be in any lessons than these ones. Instructors don’t pay attention.
Fantastic experience: The best facility I’ve ever used especially playing squash and yea great running track and fitness centre MOUNT ROYAL RECREATION THE BEST FACILITY IN THE CITY
Negative experience: Staff not helpful, don't use this facility often and had to leave mid workout over being nitpicked about the style of my shoes not being "athletic" enough. Mind you there was no warnings issued or signs prior indicating the specifity of footwear.
Fantastic experience: I've been using this facility for over a decade. It's always clean. The staff is friendly. They have so many options for things to do. If you like being active, you're going to love MRU Recreation.
Positive experience: The fitness facilities here are pretty good. There’s lots of space and area to do your workouts. They have multiple fitness facilities which makes it very good. The staff here are all very friendly. I prefer Mount Royal recreation centre to Westside Recreation centre. The only criticism I have towards this place would be that every now and then they would close down the running track for school exams and midterms. As well as other events. I think this can be a bit unfair for people who pay a lot of money for memberships at this place. I hope it can be rectified. A lot of people count on using the running track and the other machines upstairs. It’s not as crowded as the downstairs fitness facilities and the multi purpose room.
Hi Marco! Thank you for your review. There are a few annual closures that impact our members and we do our best to minimize that impact. If you ever have questions about closures feel free to chat with our Customer Service Desk!
Positive experience: Decent gym, love the indoor track to keep moving in the winter. but the weight room weights are probably closing in on 20 years old. The 45lb plates are steel, haven't seen that in 10+ years. Could use upgraded equipment. Only 4 stars this time
Positive experience: As I student I really enjoy the gym, it’s got everything and the staff are usually really nice and helpful. I’m just frustrated that I wanted to bring my brother who is 15 to workout with me (I’m 22) and I checked the website for prices and i talked to someone at the front desk a few days ago to see if it was okay to bring him. They informed it was all good as long he’s accompanied by an adult which would have been me. I got there and they informed me he’s not aloud to in the gym unless he takes a safe lifting course which they aren’t offering right now. I told I called and they didn’t tell me that. They turned us away which I understand is the rules but it would have been nice to know before driving 40 mins each way because gas isn’t cheap and I wouldn’t of gone if I was informed properly the first time.
Positive experience: This place use to be perfect. But for several months, the changing rooms have regularly been very dirty, the swimming pool closes for contamination quite often compared to before, and finally this same swimming pool closes during the holidays for renovation. Is there not a link between the cleanliness of the installations and the proper functioning of the swimming pool? During these renovations, did the project manager think about making footbaths to prevent dirt from the changing rooms being brought into the pool? Shoes are not allowed but it seems that no one cares. During the last renovation, few years ago, we lost the hot tub... And the cleanliness of the premises does not only concern the changing rooms but the entire common area.
Fantastic experience: Great atmosphere
Fantastic experience: Love the upstairs area with the track
Fantastic experience: Beautiful facilities at a reasonable price
Fantastic experience: Perfect gym with all equipment what you need
Negative experience: Big gym with lots of equipment, has everything you need for a good workout and doesn't get that busy. Only issue is the music, I don't know why but MRU insist on blasting Billboard Top 500 song through the speakers so loud that it overtakes my noise cancelling headphones. I don't know why they would think people want to listen to Ed Sheeran, Justin Bieber or Sean Mendes when working out. If someone from MRU sees this post Please Turn Down the music! Or play better songs for working out!
Positive experience: Great facilities, but the basketball courts are a little dirty, would be nice if they cleaned it more often. Overall, a good experience
Fantastic experience: "She doesn't even go here", I don't attend MRU, my university has a gym I could go to, but this place is SO much better. The weight room, the indoor track, the swimming pool! Perfection!
Thanks for using our facility Miranda!
Positive experience: First visit to watch MRU volleyball. Strange admission set up. Only excepted credit card to manually punch in numbers, which took a very long time. OR download an app and order tickets online and get scan code, this was quicker but a pain. Didn't except cash for admission. Lots of garbage build up at receptacles. Decent seating. Every seat provided a good view.
Fantastic experience: Definitely a solid place to go work out I’d recommend signing up online as it was very easy. One of the best and most reasonably priced places to work out and enjoy my health and fitness which is one of the most important things that anyone could need so I definitely recommend MRU to anyone that’s looking to go climbing or play squash or work out or sauna
Negative experience: The music is awful and caters more to the person playing it, than to the actual members that are paying to be there. Standard Workout Music please! There are playlists specifically for working out in recreation facilities, that are considered to be most suitable for the majority of members. Older people above the age of 40, may not want to listen to rap and the top 40 hits of the current day. If I have to play my own music even though I don't want to bother, just to drown out the background gym music, then there is something very wrong.
Hi Deryth, Thank you for your feedback! Feel free to stop by our Customer Service Desk to share the type of music you would prefer to hear. We do our best to play what the majority of our 18,000 members would enjoy!
Fantastic experience: Good pool with very friendly staff! I had a lovely experience with Julia and Sydney, and look forward to coming back. As some feedback, the pool deck is quite slippery, and should be improved to make it safer for everyone. Would recommend to others for lessons!!
Fantastic experience: Awesome gym! The pricing is great for what you get! Unlike other gyms in Calgary I like how MRU has all the equipment spread out compared to being cramped into one small area. Would strongly recommend. The only con is parking.
Thank you for the feedback Hugh! Parking can be a challenge. We do have membership rates that include parking, please stop by our Customer Service Desk next time you are in to learn about the options!
Fantastic experience: "She doesn't even go here", I don't attend MRU, my university has a gym I could go to, but this place is SO much better. The weight room, the indoor track, the swimming pool! Perfection!
Fantastic experience: My favorite gym to go to. There's even a spot for me to practice my dancing whenever I want
Fantastic experience: Wonderful recreation facility. Much more than a normal gym (pool, indoor track, squash) and price is very reasonable. Parking is a bit of a hassle/expensive during the weekdays, but evenings and weekends are included with some membership levels. Besides, it’s a gym! Why not walk or bike over??!
Thank you for your feedback James - we do agree that parking can be a challenge at times and do our best to try to minimize that bottleneck for our members!
Fantastic experience: Definitely a solid place to go work out I’d recommend signing up online as it was very easy. One of the best and most reasonably priced places to work out and enjoy my health and fitness which is one of the most important things that anyone could need so I definitely recommend MRU to anyone that’s looking to go climbing or play squash or work out or sauna
Fantastic experience: Great ambiance
Fantastic experience: Great facilities
Fantastic experience: Its was my sons convocation and it was really done well.
Fantastic experience: Great recreation facility at MRU with lots to offer including an olympic sized swimming pool, machines at the gym and free weights, indoor track etc. The price is very reasonable.
Fantastic experience: Great gym equip, friendly staff, clean
Positive experience: Volleyball tournament this weekend. They offered a day parking pass which was good. Then entry fee for tournament. Subway on campus for lunch took 10 mins to get food due to just 1 staff working. Good gyms with spectator stands.
Fantastic experience: Great place to workout, you can't go wrong having a membership here.
Fantastic experience: great gym and pool!
Positive experience: I go there for squash games ... it's good and convenient
Fantastic experience: Great atmosphere
Fantastic experience: Great facilities and good customer service
Fantastic experience: This place has it all, climbing wall, indoor track, indoor Olympic pool, weight machines and free weights as far as the eye can see and the body can lift. So much more and staff that looks after you and all the gear. Sanitizing is non stop and never intrusive. Price is great, easy to get to location, go now for a drop in and get hooked, it's that simple!
Fantastic experience: Probably one of the best facilities in all of Calgary, I believe they won a award one year for one of the best rec centers in all of the canadian universities as well
Happy to hear you enjoy our Rec facility! Thank you for the kind review!
Negative experience: The place was amazing when the hot-tub was in existence- now it will cast $1 million to replace- so front end staff report.
Positive experience: One missing star for the inconvenient way of paying for parking. Everyone might not be comfortable paying it online. Although I understand the risk during pandemic but I also am sure there are ways to do it safely.
Fantastic experience: Best gym I've been to hands down. Always clean and tidy. Along with very friendly and welcoming staff.
Thanks Egor!! We look forward to seeing you again soon!
Fantastic experience: Great place to work out
Fantastic experience: This is an amazing daycare center with incredible staff. I feel incredible fortunate to have my child here
Hi Kevin, glad to hear that you like Mount Royal's day care service, however unfortunately we cannot take any credit as it is not connected to or run by MRU Recreation!
Fantastic experience: Probably one of the best facilities in all of Calgary, I believe they won a award one year for one of the best rec centers in all of the canadian universities as well
Fantastic experience: I love this place.. positive vibe, smiles faces around.. helpful people working there.
Thanks for the review Fabi! We are glad to hear that you have had a positive experience at MRU Rec!
Fantastic experience: Amazing gyms
Fantastic experience: Excelente infraestructura, armonía con la naturaleza
Thanks Jorge!
Fantastic experience: Great place
Negative experience: Terrible handicap seating. Very dissapointing.
Hi Julie! Thank you for your feedback. We apologize for the negative seating experience. Please feel free to provide further details about your experience through our online feedback form located under the Connect tab of our website: mrucougars.com. It is important to us that all of our fans have a wonderful experience at our events!
Fantastic experience: Was just wondering if the gym is open yet?
Hi Sultan! Not yet unfortunately! Keep an eye on our website or Instagram (@mrurecreation) for updates!
Fantastic experience: I have been to a few other gyms in the past and felt awkward and unwelcome. I am a tall, thin woman with troubles gaining/maintaining weight due to some health issues and because of that I feel uncomfortable going to the gym at all. For a long time I just stayed home and did what I could there without equipment. After becoming a student of MRU and getting a gym membership included in my tuition, it took me four months to finally build up the courage to go to the gym. Now, I go at least 5 days a week! Its become my favourite place to go, it's my escape from the rest of the world. I'm so comfortable there and so happy to have access to such a great place! There are people of all sizes, ages, and abilities and it feels amazing to know that I CAN just go and do my best and nobody is going to judge me for it. Finally I feel like I'm not being judged or gawked at when I'm in a gym. I have even had a few people reach out to me to help me correct my form or stop me when I'm doing something wrong, and anytime I've asked someone for help they have ALWAYS been incredibly helpful and friendly! I feel no pressure to be anything other than myself and I feel safe and secure when I'm working out here. There is also lots of equipment and people are super polite when it comes to sharing if needed. Also, it's CLEAN!!! something I have noticed not all gyms have- cleanliness!!! To top it off, there is a good sized area for stretching and a steam room for after a good workout I can't recommend this place enough! I will definitely be purchasing a membership when I'm done school and no longer have one included in my tuition!!! My life has seriously changed thanks to this place, I'm doing things I never thought possible because I hated the idea of going back to the atmosphere I had experienced previously. Thanks MRU!!!
Thank you for your review Brittany! We are thrilled to hear about your experience and that we have been able to help you meet your wellness goals. You are an inspiration, keep it up!
Fantastic experience: One of the best maintained basketball gyms in the city
Fantastic experience: No better place to work out. It has everything you want and need. Very good looking women too.
Fantastic experience: One of the best gyms in all of Calgary !! They have two floors of equipment and it’s good people to equipment balance!!
Thank you for your kind review Paw Waldren! Happy to hear that you are staying active in our facility!
Fantastic experience: Massive gym area, lots of squat racks. Busy during peak hours. Forces you to be creative with your workouts. It could use another leg adduction/ abduction machine as it is usually in use and makes it difficult to for my partner to get a few sets in.
Thank you for the review Mitchell! Our fitness staff will consider your suggestion of adding another abduction machine - we know it can get busy at times!
Fantastic experience: I went to this gym the past six years consistently. I started when I was in University and then continued on as an alumni. Only stopped going after I lost my 50% off alumni discount. Overall this gym was fantastic. Thought all staff have been great (and I saw a lot come and go in my years), love the size of the facility, and the new layouts over the years have kept it fresh. One of the biggest perks is when working in the spring/summer, its essentially empty because the students are out of school. Great experience. Great Equipment. Well deserving of 5 stars. Go Cougars!
Thank you for the review Justin! We hope to see you back regularly someday!
Positive experience: Good environment
Positive experience: Very Noice
Positive experience: Fantastic place to workout!
Thanks for the review Kyle - we are happy to hear that you enjoyed your work out in our facility!
Positive experience: Lighting not so good for graduation
Hi Ojijo! Thanks for your feedback - we will share this with the company who runs graduation! We hope you enjoyed the ceremony!
Positive experience: Great gym
Thanks Kristie!
Positive experience: Great place to swim!!
Hi Tom! Thank you for the review, we are glad that you enjoy using our pool to meet your wellness goals!
Positive experience: Was here for a cheer competition, cool facility. Lots of natural light, the sound was good, getting in and out was easy!
Thank you for your review Barry! We hope to see you again soon!
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