YMCA of North Bay

Fantastic experience: Lots of equipment and staff.

Negative experience: Today went at 7:00 in the morning. The door was locked, and 4 people were waiting, and their staff (lifeguard) was also waiting. They are supposed to open at 7:00 a.m. we all waited till 7:30, but nobody came, so everybody left. Very bad service by YMCA. Yesterday they closed because of staff training. So whats the point of membership there hours operation changed too they used to open till 10:00 p.m. now only till 9:00.p.m.

Negative experience: LICE!! A disgusting gym… a couple of friends and I got lice from this place. Don’t recommend, dirty and run-down. Spoke with other members, apparently it happens frequently here. There are much better options in Nb, save yourself the headache and go elsewhere.

Negative experience: The gym equipment is worn out and can brake at any moment they had a leg extension machine but it was so worn out the thing that keeps your legs in place was worn out it would not work so it broke and they got rid of it and dint replace it how will I work legs with out it and the ab mechanic is broken been broken for a while the gym is dusty anywhere thats an slight inconvenience to clean the air vent in take is cover bed in dust all they have to do is vacume it you can smell the dust the drying thing for your swim suit is broken the pool I never open for open swim only for 3 hours like once every 3 weeks the hot tub is slightly warm there’s no massage chair or anything for your mucles the saunas wood needs replaced it’s starting to bend in and some are broken the bored your feet rest on is lose it’s the sauna is jot hot enough and you cant chage the heat the junk food thing no one is every there it looks closed every time I see it the vending machine only has 2 protine a and chocolate and vanilla and the rest is junk junk nothing good for work out or cardio paying so much just to have a a gym that’s falling apart where is all the money going oh yeha and insted of replacing the mechine that need replacing they added 2 boxes that rarely get used there’s no workout bands or anything like that they should have them hanging on the wall for people to use it’s a outdated workout equipment that needs replacing before somone gets hurt

Positive experience: Undecided

Negative experience: There's a young guy who works there and they are very rude and disrespectful and they try to make people get the memberships who can't even afford it why go to a pool with employees who try to make you do something you don't want to do and can't afford.

Negative experience: Worst gym the machine pads are worn out to the foam and some are broken cuz there old and need replacing I would expect for the amout of people that go to the gym they would have enough money to update there workout room and it’s small most of it is cardio half of the cardio is never used after school All the teens come in and now you have to wait 20 or more minutes just to use what you want then you gotta stand arond and wait for the nexted and theres no protine shakes they sell event tho they have a snack spot that no worker is at and always looks closed so you have to find somone to get what you want and the Selina paint the left side of the desk look up and the pain will be peeling cuz it’s hot in the lobby like they have the ac on hot all day long so the pain will keep peeling and fall on people and in there food and drinks they would rather spend money on stuff that don’t need to be there like they got the gate thing that you need to scan to get in instead of fixing there workout stuff I was using one of the leg machines and the bolt holding the back rest came out so I had to stop my workout and do something eles count do that machine cuz they only have one and the vending machine is just surger drinks and not anything good for a workout and the ymca douse not care all they want is money they feed you farting food so you have to keep your membership giving them more money so don’t go to ymca for anything it’s not worth it would be worth it if it was $5 so I warned you oh yeah and if you forgot your things there they will keep it for a week then put it in the family chage room right by the window event if it is your $70 yettie water bottle or your money or your ymca card all things i have seen there and they are not responsible for anything lost or stolen so if someone wants they can go in your locker and take all your stuff and walk past the workers and it’s not there problem and they will not replace anything and if you don’t get it after a week witch most people won’t then it will be donated or thrown out Just save your money and get a $13 member ship there open all day every day it’s 18+ unless you have a parent or somone 18+ with you they have a water massage chair thats rely nice proper workout stuff that’s not falling apart and you can get the black card and you get special stuff like free training free water massage chair can use the cad at any of therr locations anyone like your dad can use your card if you are not useing it so get a fit for less membership

Fantastic experience: I was given the opportunity to go and check out this facility and absolutely enjoyed the workout in the gym. Looking forward to my next visit to this facility

Negative experience: I am shocked, appalled and embarrassed at the treatment my guests and I received at the birthday party. I definitely need contact information for the General Manager. Some definite training opportunities for specific staff on customer service, kindness and empathy should be provided immediately. Also, a possible revision of the party schedule.

Negative experience: Workers are weird and come into the bathrooms all the time decent gym to workout in basket ball court is good

Fantastic experience: YMCA has something for every member of our family young & old. Staff is very friendly and keep the building clean and safe. highly recommend.

Positive experience: Hard to get a basic membership

Fantastic experience: Love the YMCA North Bay! There’s something for every member of the family. Swimming, fitness glasses, gym, track, sauna & more! The YMCA is clean, spacious & judgement free!Really happy we joined.

Negative experience: No hot water in the basement locker rooms.

Fantastic experience: Great gym equipment with a basketball court as a bonus. Day pass is pricy

Negative experience: As long as you don't miss a payment everything will be fine however you miss a payment on $10, they have a 75% late fee so $10 becomes $40 they call it an NSF fee but when it comes from a credit card that's not possible so they're just charging an enormous amount I don't know where the fine line is in the criminal code of Canada we're 60% is considered loan sharking and breaking this law is 2 years minus a day but if there is another alternative to the YMCA in North Bay I would take it. I understand that businesses may have had it rough in the past 2 years but stealing from people is not acceptable

Fantastic experience: Spacious and clean gym with everything you need for a great workout!

Positive experience: This place is very clean and fun to go to as a child. They have a lot of gear and events always going on.

Positive experience: Clean and not that busy in the mornings

Fantastic experience: I like swimming at the YMCA

Fantastic experience: The team at YMCA are an integral part of our community, they provide well organized- safe, and fun activities for people of all ages. My family depends on them for all sort of fun activities, but most recently swimming lessons and gymnastics classes which can occasionally be timed to run consecutively for your child's age group. The pool is exceptional and they have a small splash area for infants and toddlers where parents can sit and supervise. They also have a warm wading pool for toddlers and children learning to swim. My favourite part of swimming lessons is the heated wading pool which is also wheel-chair accessible. The facility is equipped with a large gym, fitness area and sauna. They also run the Tillicum Bay day camp which is famously fun in our area. They have all sorts of programming running all year, so give them a call and see what is available for you and your family!

Fantastic experience: I like swimming at the YMCA

Positive experience: I love the 3 pools and love the changerooms, and the fact theres lots of stalls in the family changerooms. I like the changerooms hidden downstairs with the sauna as well. Child minding is great. The gym itself is very small, and hot. I feel uncomfortable working out here. I wish the recreational swims happened more frequently.

Fantastic experience: Very nice facility with a beautiful 25-meter lap swimming pool.

Fantastic experience: I would never leave for another gym. It's so clean, the equipment is current, the front desk staff are so welcoming. They offer a variety of group fitness and most classes are well taught and challenging. The instructors are awesome. Highly recommend!

Fantastic experience: Amazing facility, and wonderful swimming instructors for kids!

Negative experience: Swimming lessons. Anyone else who has their kids in this program will understand the rating. Absolute gong show.

Negative experience: Swimming lessons are absolutely fake for milking you.Specially for children age under 7 . I have been bringing my children to this place for 3 years in a row and they keep teach them to blow in the water .Just that . Blow in the water. They hire some sleepy teenagers to come and teach our children how to swim. I am sure that even in 10 years in a row,they will still teach them to blow in the water. I took my kids to the lake with life jacket and 1 hour swimming at the lake was worth more than last 3 years . please pay attention and care about people ! Swimming lessons should not be a joke ! please try at least to mature !

Negative experience: Aquatic part was horrible experience for me and my family. Every individual as staff has different idea and makes different rules. They are so disorganized and disconnected. One says no ...the other one says yes. The manager was even worse. She had no idea what she was talking about. The safety guards are the gloomiest people.

Fantastic experience: Love taking my kids great classes and amazing teachers

Positive experience: A bit pricey but I love the swimming pool

Fantastic experience: Amazing place and great and amazing staff really enjoy the ymca and helps me to get better

Fantastic experience: Great place to stay healthy and various ways with great people.

Fantastic experience: Amazing facility, and wonderful swimming instructors for kids!

Fantastic experience: I have to say that my experience wasn't the best I wasn't the worst... in regards of the staff the service and facility being clean was all excellent!!!!!... unfortunately the people that go there might be a different story I do suggest that you do have a lock for no one steals... also if you're in a changing room don't bring your purse had somebody stold 20 bucks as I had to brush my daughter hair i front of the mirror witch was beside rhe changing room and some went in as all my stuff my kids stuff we're still a changing room a couple with their little baby decided to go in the changing room I was using. When I was getting my stuff organize I notice the $20 out of my purse was gone... I know it's only 20 buck still like wow.. I have to say the staff was wonderful the same. I look sad they approached me and asked me was wrong I then told him about the scenario and they are so caring after talking to my wasn't too sad about losing $20, the fact that somebody acknowledge my feelings and was ready to listen was beautiful you don't see that kind of service.

Positive experience: Great place except blaring commercial radio in work out room and pool is really annoying

Fantastic experience: Great staff, nice atmosphere! Never had any problems.

Fantastic experience: Great facility. Very nice staff, both aquatics centre and front of house. Nice gym, well maintained equipment. Quality programs for families.

Negative experience: So not impressed with membership cancellation policy. In the past, we have been able to cancel a membership by phone. NOW, the YMCA refuses to cancel by phone. It is necessary to go in person to sign a paper. They even refuse to fax or send a link via email with the paperwork that needs to be filled out. Why can't the YMCA help busy families? How difficult is it to fax or email? Instead, they prefer to make busy people drive to the YMCA to sign a piece of paper. Very disappointed with customer service.

Negative experience: Limited equipment so depending on your needs this may or may not work for you. Only real complaint I have is the gymnasium floor. They dedicate times for seniors and school kids, but with the Adult open gym times everyone is allowef in which can make it tough if you need the gymnasium for specific training and have a bunch of highschoolers using it for basketball each day. Please dedicate some time for adults purely.

Positive experience: Clean most of the time. Hand cap bathroom chairs in family room have been left spoiled on numerous times. Blood and Pooh, it’s gross, other then that no complaints.

Positive experience: Very welcoming for someone who is from a different YMCA location. Would say that the layout of the building is very confusing however there is a lot of space for a variety of activities. I enjoyed their big gym with the TRX because it was often quiet when no classes were around to just do my yoga!

Positive experience: Over the past year, we've had some great experiences with this YMCA. We use this YMCA mostly for the children's recreation programs. The kids programs are great, but as another review stated, some classes fill up very quickly. Be sure to check the website for registration day if you want to take full advantage of the programs offered. Often, there is a pretty serious line up all morning on registration day. The staff are generally quite helpful, and always very pleasant to deal with. Administration and policies can be a little clunky to deal with on occasion, so be sure to ask lots of questions so you're totally clear on what's happening and your expectations are clear. The staff are trained quite well to answer all your questions, and help you through just about any situation. Using this YMCA as an adult, I find the gym is clean and well maintained. But, presently the adult recreation programs are predominantly (but not all) scheduled during weekdays making them inaccessible to many adults with a regular work schedule. All in all, we're happy to continue our membership.

Fantastic experience: Staff are ver6y nice and equipment is well maintained pool smells don't leak out everywhere either so as you walk is your nose doesn't burn of chlorine. Options for low income families to stay in shape as well and offer a plathora of family services as well. Would recommend stopping by and seeing what they can do for you!

Positive experience: The programs and staff are great, however there is not enough space in the programs and if you do not get registered right away you are out of luck.

Fantastic experience: Love the atmosphere, great staff, clean facility. It's a second home!

Negative experience: Worst customer service. This location ONL CARE ABOUT MONEY.

Positive experience: Love the pool area, but wish the therapy pool was cleaned/scrubbed more often.

Positive experience: Love the pool area, but wish the therapy pool was cleaned/scrubbed more often.

Positive experience: Always a blast with the little ones

Positive experience: Great place... The PlayCare program they run seems too short...rushing to get my workout done, one hour isn't enough to get ready, workout, stretch,change. Should be 1.5 hrs max.