GoodLife Fitness Ottawa Queensview
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Information about GoodLife Fitness Ottawa Queensview
Opening hours
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 7:00 AM – 6:00 PM
- Sunday: 7:00 AM – 6:00 PM
Our comment from FitFit Canada about GoodLife Fitness Ottawa Queensview:
GoodLife Fitness Ottawa Queensview is a premier health and fitness center located in Ottawa, Canada, known for its friendly and welcoming atmosphere. The staff is renowned for their exceptional customer service, with members praising individuals like Kevin for his positivity and willingness to assist with any inquiries. Other standout instructors include June, whose dynamic Body Pump and Flexi-Bar classes have garnered enthusiastic reviews for their engaging and effective workouts.
Members appreciate the cleanliness and variety of equipment available, making it an ideal location for both beginners and experienced gym-goers. The facility hosts a wide range of group fitness classes, and the atmosphere encourages a supportive community spirit. Visitors highlight the spacious layout, with various areas designated for different types of workouts, including squash courts that are well-maintained.
Despite its many strengths, some members have raised concerns about equipment maintenance and the gym's hours during weekends. Additionally, there have been complaints regarding the sauna and steam room not being in working order for extended periods, leading to frustrations among regular attendees. Nevertheless, the overall feedback remains overwhelmingly positive, emphasizing the quality of staff, the friendly environment, and the multitude of fitness options available for a fulfilling workout experience.
GoodLife Fitness Ottawa Queensview: Opinions
Fantastic experience: The staff is incredibly friendly, and the facility is always clean. There's plenty of equipment available, so you never have to wait to use anything. I worked with a personal trainer named Sydney, and she was fantastic—humble, extremely knowledgeable, and full of positive energy. She made my workouts engaging and tailored them to help me lose weight and gain muscle. If you're looking to lose weight and build muscle or start a fitness journey, I highly recommend training with Sydney!
Sam, thank you for your review! We're thrilled to hear you had such a positive experience with our team and PT Sydney. It's great to know her expertise and energy made a difference in your fitness journey. We appreciate your recommendation and look forward to seeing you again!
Fantastic experience: This is one of my favorite Goodlife locations. Lots of machines. The staff is friendly. Lots of group fitness classes. June, the BodyPump instructor is excellent!
Marwan, we’re thrilled to hear you love our Club! Our team works hard to provide a welcoming environment and quality classes. We’ll be sure to pass on your compliments to June. Thanks for being a part of our community!
Fantastic experience: Not as busy in the mornings
Thank you so much for the 5-star review! See you at your next workout, Okelo!
Negative experience: Not actually 24 hours, don’t believe them
Hey! While we apologize for any confusion regarding our hours, the current up-to-date hours of operation are available both on our website and on Google Maps. We welcome you to reach out to the management team with any questions!
Negative experience: The gym is good and the manager is very friendly and was trying to do anything to help, unfortunately the head office seems to not care about the maintenance issue at all , and it’s going to be for a while!!!! Very disappointed when you drive 45 minutes for nothing, maybe you should notify your members it’s not working since it’s the only location provide this service, what’s is the point to pay extra and drive all this distance for nothing!! I’m here again today, and the same issue still not fixed, very sad and disappointed, still no one on the gym have an answer why it’s not fixed or working and the same answer again and again, the ticket was submitted to the head office over a year and no one clearly care about that ticket in the head office..!!!! Never recommend this guy all over the city one year later, same issue never solved…… very disappointed I think we all should think about the money we are paying for immunity not Woking and compony not being able to fix an issue after one year and other Gym for $15 without those issues ♀️
Hi Asma! Thank you for sharing your review with us. We understand the importance of providing our Members with seamless access to all the services we offer. Please feel welcome to send us a DM on social media or e-mail [email protected] so we can look into your concerns further.
Negative experience: Still trying to charge when me and my husband told them to cancel back in July. Their rep gave us wrong info on the phone 3 months back. We followed that info but now the manager Dan is refusing to accept that his staff could have provided that info regarding cancelation. Theives!!
Amar, we’re sorry to hear about your cancellation experience. Your feedback is taken seriously and we want to ensure we address any issues you encountered. Please send us a DM on social media or email [email protected] so we can assist you further with your concerns.
Positive experience: UPDATE; Been going for 7 months and there is one thing I miss. Makara the amazing cleaner from before the shutdown. It's showing it's age. I first went there 38 years ago. Movati decimated Queensview. Took the best trainers and all the women left. Then it became a creepy bro gym and I left. Good news is since all the women left the creepy bros quit and went to Movati. Now it's an old man gym which I enjoy. Goodlife has a better vibe than Movati now which feels very counter intuitive. Sadly there are no 5 star gyms in Ottawa. They still have a few in California. Goodlife Queensview loses a point because the sauna smells weird and the equipment is old. Also the annual flooding since the bad retrofit of the change rooms about 12 or so years ago. It gains a point back because I know the times of day it is quiet now. Anytime Fitness would also be a decent Ottawa choice if there is one close to your home.
Thank you for taking the time to share your detailed review and feedback. We will share each item mentioned with the Management Team.
Positive experience: I have been a loyal customer at this Queensview Ottawa location for over 10 years, and I frequently visit other GoodLife locations both within the city and across the country when I travel. During all this time, I have never experienced staff entering the sauna to check on members until recently. This behavior seems to be specific to one particular staff member, as I have not observed it with any other employees. This practice makes many of us feel quite uncomfortable, especially when we are only wrapped in towels. It feels like an invasion of privacy, and I’ve noticed that other members share the same sentiment. Given that this does not appear to be an organizational policy—since it’s not happening at other locations—I wanted to bring it to your attention. I believe it would be beneficial for someone to have a conversation with this staff member to address the concerns, as this behavior could potentially lead to privacy-related issues. The individual in question is approximately 5'11", of heavy build, with an unshaven beard and glasses. Notably, he does not wear a name tag. Thank you for looking into this matter.
Hi Sam, thank you for sharing your concerns. We appreciate your loyalty and feedback regarding the sauna experience. We take privacy seriously and will address this with our team to ensure all members feel comfortable. Your input helps us maintain a welcoming environment for everyone.
Negative experience: They need to train the staff better. Gave information on the phone and now completely denying it. Took 2 extra payments after cancelation. Manager DAN is not helpful at ALL!! If he is the manager, he should train his staff better rather than telling everyone to read fine prints. Pathetic service after you cancel. Thieves!!
We’re sorry to hear about your cancellation experience, Kanav! We strive to provide top-notch service, and we regret that we fell short of expectations. Please reach out to our Member Support Team at [email protected], 1-800-387-2524, or send us a DM on social media.
Fantastic experience: Kevin and ZJ really went out of their way to help me out! If I lived closer to a GoodLife, I would be a member :) Thank you folks at the Queensview GoodLife Was good while it lasted, but all good things come to an end. I can’t justify $25 to have a shower. But still grateful for the 2 showers I was allowed to have :)
Thank you so much for your review! We’re thrilled to hear that Kevin and TJ made such a positive impression. If you’re ever in the area again, we’d love to have you back.
Fantastic experience: I’ve been going to gyms for 9 years and David is the kindest, most accommodating gym staff I’ve ever met. Dude is a real beauty.
Thank you for the support over the years! We would not be here without members like you!
Fantastic experience: A lot of variety when it comes to equipment, they have great classes with amazing instructors. A very friendly environment.
Thank you for the 5-star rating! We’re thrilled to hear you’ve had a great experience at our Club. We appreciate your support and look forward to seeing you again soon, Julianne!
Positive experience: Staff very friendly! Place is clean. Though this place defently need a renovation. Lacking some machine that other location have even yes lots of machine. Lots of empty office rooms that are not occupied most of the time. Maybe keep 1 or 2 office and the rest get rid of that the walls could be nock down to make more room for equipment. I think it time for this location to do a major reno. Wish it have recovery room. Space could be utalize better. Daycare room not being used anymore so renovate that maybe. They have a hack squat machine now yay. I haven't use the squash court yet but it fun watching them play as I work out. The classes are great.
Thank you for sharing your review and feedback with us!
Fantastic experience: My friend and I started taking classes at Queensview a little over a week ago. We took June’s BodyPump class and found the class was wonderful. Not only did June make us feel welcome, she taught us all the different tracks in an efficient way making both my friend and I feel confident in the class. June also teaches Flexibar which was an interestingly looking class we were curious about. With the intention of the class being to improve mobility, we felt as though it was a great class to incorporate into our week and June helped us do each exercise in a way that worked best for us! Overall fantastic experience so far and would recommend her classes to anyone!
That's incredible to hear! We're so happy that June's classes have been a great part of your fitness routine. We really appreciate the feedback and kind words about our Associate!
Fantastic experience: Anyone who go to that gym knows Kevin. If you don't know him, you have to stop by and say hello. Not only Kevin will great you with a smile, he will also do everything he can to make sure that your time at the gym will be smooth and pleasant. En plus il est bilingue se qui ajoute a sont charge, sont professionalisme est innébranlable. Kevin prend le temps de connaître ces members. il est aussi versatile et s'adapte a toute situations. Kevin prend le temps de connaître ces membres pour pouvoir les orienter vers les equipments ou plateforme adéquate pour votre type d'entraînement. Goodlife Fitness a besoin de plus de Kevin.
We love to hear fantastic things about our associates from members! It lets us know that we are doing what we can to make sure you have an amazing experience with us. Thank you for the review, Natasha!
Fantastic experience: Great atmosphere and set up. Nice to have the steam room too. Would give 5 stars if they had a hack squat! Unfortunately will be needing to go to other GoodLife locations for my leg workouts as a result. Edit: they added a hack squat, updated to 5 stars
Hi Trent, thank you for sharing this excellent rating and feedback! We appreciate the suggestion!
Fantastic experience: I joined this gym location in January 2024 and love it! It’s big, clean and the staff at the Front Desk are pleasant and friendly! I have been doing the Body Pump classes with June and the Spinning Classes with Jeff. June is amazing! I love her classes! She has a beautiful personality and positive energy! She makes certain we do the exercises with the proper technique to prevent injuries. She appreciates her class! Jeff is also a great instructor and makes sure our bikes are set up properly! He has a positive energy and his classes are a lot of fun! They are both great motivators!
Thank you so much for sharing this fantastic rating and review! We sincerely appreciate your support and look forward to seeing you at your next workout!
Fantastic experience: June's Body Pump classes are like no other. Her positivity and joy keep me going through a class that can otherwise be grueling to get through. June encourages members to push themselves, but within safe limits. She freely shares her knowledge on technique and form (and she has a wealth of knowledge!). It's impossible to leave her class without spent muscles and positive vibes. The gym itself is fine, but June's classes are the reason I go to this location. Don't ever stop teaching, June!
We appreciate you taking the time to provide such a positive rating and valuable feedback about your experience!
Negative experience: I hope this place going bankrupt very soon Asking $90 per month from the people Ridiculously ripped off
Hi Chad. We appreciate you sharing your feelings with us. Our goal is to provide the greatest value to our members for the price that they pay. This value is driven by high levels of service both in-club and beyond, as well as variety of classes, team and personal training, equipment and more. We are confident that our pricing reflects our commitment to our members.
Fantastic experience: Less busy than other good life's Everybody here in the morning is gigantic
Fantastic experience: Personal Trainer Aynaz Ghaderi at this GoodLife is truly exceptional! From the moment I started training with her, I was blown away by her level of knowledge and expertise. Aynaz's personalized approach and unwavering support have made each session incredibly effective and enjoyable! I could never imagine enjoying training this much! She not only knows how to push me to achieve my fitness goals but also ensures that I understand the mechanics behind each exercise. Her passion for helping clients succeed is evident in every interaction. Aynaz is a true asset to GoodLife, and I'm grateful to have found such an outstanding trainer! :)
Thank you so much for taking the time to share your personal training experience with us! We're thrilled to hear that Aynaz has had such a positive impact on your fitness journey. It's wonderful to know that her knowledge and personalized approach have made your training sessions both effective and enjoyable. Thank you for choosing GoodLife - See you at your next workout, Mina!
Positive experience: Ive been here for years. What tard moved the core trainer in front of the mirrors!?!? If its not broke don't fix it. This place would be so much better with a hack squat.
Thank you for sharing your feedback with us, Tyler! Our team will review your concerns further.
Fantastic experience: The employees at Queensview are awesome! Also, I love the flexi-bar class with June - she is the best.
Thank you! We sincerely appreciate this excellent rating and feedback!
Negative experience: Equipment is regularly broken for extended periods of time with seemingly no intention of fixing it, no signs indicating it is broken or awaiting repair. Makes it very difficult to work out with your desired machines because if its working its generally in use by sokeone else. Weekend hours kinda suck. For a membership price that's not so far off from Movati, you'd expect better maintenance/availability, etc.
Thank you for sharing your feedback with us, Lindsey. We understand the importance of having well-maintained equipment and convenient hours for our members. Your feedback is crucial to us, and we'd like to address your concerns further. Please feel free to email us at [email protected] if you have any further details to share regarding your experience!
Fantastic experience: Great atmosphere and classes! The shining star of this club's location is the Flexi-bar class instructed by June Chang (3 of them a week). She guides us through a variety of exercises offering various levels of difficulty/modification for every fitness level. These exercises make use of a lot of equipment including the Flexi-bar, XCO Trainers, Gliding discs, mini stability balls, bands and more. There is no other class like this anywhere!!! For almost a decade, I have watched this class change/evolve weekly. June's passion is fitness and you will discover quickly that her expertise on all things exercise and health offers a treasure trove of information. She is approachable, warm and encouraging; that, combined with her expertise and experience, truly makes you feel welcome and safe, no matter where your fitness journey is at.
Thank you for taking the time to reach out and share your feedback. We will have management this accordingly.
Fantastic experience: FLEXI-BAR is my new find exercise and I'm thrilled! Who knew your abdominals would react and ignite with FLEXI-BAR, not only abs but entire posterior chain , glutes, quads, back, & shoulders. I love that this unique exercise strengthens & tones by instantly challenging your body's cue to maintain balance and create stability. Simply, FLEXI-BAR tones the core without ab crunches. YEAH! 2ND reason I'm thrilled with FLEXI-BAR EXERCISE Class is meeting June C. Instructor June C is a mentor & powerhouse. It is definite credit to her knowledge & passion for exercise, inspiring, innovative training and enthusiastic, positive attitude. She's welcoming, supportive caring, engaging and above all loves her job. Also evident by learning everyones names and is very personable. FLEXI-BAR is an all body workout coupled with an inspiring instructor is a 5 STAR GRADE to me. Thank you Ottawa Queensview Goodlife.
Thank you for the 5-star review, Leah! We're so glad you're enjoying the benefits of Flexi-bar and connecting with such an inspiring instructor like June. Keep up the great work!
Fantastic experience: Always greeted with a smile and positive vibes from Kevin! He is always down to help answer any questions I have. He recently helped me with some PT questions, and directed me to who I should follow up with. Always a positive customer service experience when he works :)
Thank you for sharing this excellent rating and feedback regarding your experience!
Negative experience: There are 3 squat racks usable to the entire gym, and a lineup of people trying to use it. However, there are empty squat racks in their personal trainer section just sitting there with no one around them. Asked if I can use it and was denied access.
Thank you for sharing your experience with us. We’re always eager to learn how we can improve the gym experience for our Members. Our management team will review your feedback further.
Positive experience: Friendly gymn club and awesome trainers!
Hey there! Thanks for taking the time to share this awesome review. We love hearing from our members! Please be sure to send us a DM on social media if you have anything you’d like to share with our support and management teams.
Positive experience: Decent equipment, a bit old. And the amenities are often broken/closed.
Thank you for taking the time to reach out and share your feedback. We sincerely appreciate your support and will have management review accordingly to see how we can improve in the areas you have identified.
Positive experience: There aren't enough benches in the men's changeroom and it's been like this for months. Update 2 months later and still not enough - I like to sit down when I change. Why is it so hard to fix this issue?
Hi Dave! Thank you for sharing your review and feedback! We will share this with the Management Team for review.
Fantastic experience: Always been hesitant to go to the gym but the classes makes it worth it. June is a fantastic teacher, she makes the classes fun and challenging. Now its something I look forward to.
Thank you so much for sharing this fantastic rating and review! We sincerely appreciate your support and look forward to seeing you at your next workout!
Negative experience: Staff is very friendly and always welcoming. However, the gym lacks some serious equipments. The gym needs a proper hack squat for legs, it needs more racks and it should be a bit more spacious because when you’re walking caring dumbbells and others are close it’s not very safe. Despite the friendliness, I do not recommend this gym for those who go to the gym to get fit, feel better and are serious gym goers.
Thank you for taking the time to reach out and share your feedback. We will have management review these concerns accordingly.
Fantastic experience: Was greeted with a smile from a charming lad named Kevin. He was informative and helped me find my friend who was working out there. Great customer service from him since my friend didn’t have towel service but he hooked us up
Thank you for sharing this excellent rating and feedback regarding your experience!
Negative experience: This branch is one of the most awful branches in Ottawa, their prices are illegal, fraud, and the way they treat customers is terrible, the management is awful, and they are only thinking of emptying the pockets of customers.
Hi there, we are sorry to hear about your experience. We would ask that you please contact 1-800-678-3595 (Monday- Friday 9am- 4:30pm EST), so that you can discuss your account and experience further.
Positive experience: Gym is good but the price is a scam. The pricing is that of an extremely top tier facility, which this gym certainly is not at all.
Hi Dylan, thanks for sharing your opinion. You are welcome to review different membership options if the current option is not suiting your needs.
Fantastic experience: J'ai vraiment aimé cette salle, ils sont très professionnels, le jour de mon anniversaire, à mon entrée à la salle ils m'ont souhaitent un joyeux anniversaire .
Thank you for the wonderful 5-star review, Adel! We hope you had a great birthday, and that you have another great visit soon
Negative experience: Showers closed forever, now stem room out of order, :( unclear place, time to invest in this facility
Hi there, we are sorry to hear about your experience. We would encourage you to speak with the management team, as they will be able to look into this for you.
Fantastic experience: Nice and clean , big space and new machines
Thank you for the wonderful 5-star review, Joe! We hope to welcome you back soon for another amazing workout at the club
Negative experience: They need to update their hours accordingly on Google. I went twice when they were supposed to be open and they weren’t.
Hi Karim, due an unforeseen maintenance issue, the club is currently closed. We advise all members to visit our website for the hours of our facilities. In the case of a club closure (as in this case), a notification banner is displayed on the club page. We appreciate your patience!
Negative experience: It's a good location and a nice facility, but the staff is rude and unhelpful.
Hi Harold. We're sorry to hear about your concerns. We will share this feedback with the Management Team.
Fantastic experience: Kevin at the front desk is always the most welcoming face to walk in to! Even if it’s 10pm he’s still excited to see everyone!
Thank you for taking the time to share this amazing review and 5-star rating!
Fantastic experience: Kevin La at the front desk always makes my visit! He’s helpful, motivating and makes me feel welcome at all times :) thanks Kevin!
Thank you for the fantastic review and rating!
Negative experience: Flood more than its open and they cant fix the problem, would give a good review but I waste my time going their often just for it to be closed
HI there. We appreciate this feedback and apologize for the impact these closures have had on your routine. Our club services team is completing work to reduce these issues from happening in the future.
Fantastic experience: Amazing service from Mr Kevin. First time at this location. Mr Kevin was helpful, knowledgeable, and friendly in showing me around. Would highly recommend asking for him if you have questions.
Thank you for the wonderful 5-star review! We're happy to see that Kevin was able to answer all your questions and leave a positive experience behind, and we hope to welcome you back soon for another great workout
Fantastic experience: Thank you Kevin for explaining the different plans, policies, and available programs offered. It was comprehensive and easy to understand. Very polite gentleman and very patience with my questions.
Thank you for the wonderful 5-star review, Teah! We're happy to see how positive your experience was with Kevin, and we hope to welcome you back soon for another great workout
Fantastic experience: Kevin is simply a super star for GoodLife. Personable, patient, knowledgeable and so helpful in our decision to sign up! Promote him!!
Thank you for the incredible 5-star review, Tim! We appreciate the kind words for Kevin's great work at the club, and we hope you have another amazing workout on your next visit
Fantastic experience: Kevin is great and so friendly! Always makes me feel welcomed. He always goes above and beyond. He deserves a pay raise!
Thank you for sharing this excellent rating and feedback!
Fantastic experience: Great location and friendly environment. Staff are fantastic. Kevin is a perfect example of outstanding customer service. He goes above and beyond!
Thank you so much for your kind words about our Staff - and Kevin! We appreciate you taking the time to share your review!
Fantastic experience: Highly recommend June’s BodyPump and Flexi-bar classes. June demonstrates her infectious joie de vivre during every single class. Clearly, her dedication to teaching and caring for her students is appreciated by the many who attend her classes. She is an expert. Shout out, also, to the front desk staff who are always friendly and welcoming. This is a super GoodLife.
Hi Elizabeth! We're so happy to hear how much you're enjoying June's classes! We appreciate your kind words about our Staff :)
Negative experience: Steam room hasn't been working for awhile. The only reason I go there. May have to start going to movati instead. The showers haven't been working for a year, who know how long the steam room will take
Fantastic experience: I used to be a member at a Goodlife that closed down in Kanata at March road and then Castlefrank and was looking to possibly get back to GoodLife. I spoke to Kevin over the phone and he was very helpful in explaining the options that are available. He even asked where I worked and noted that I have a corporate discount which is very exciting! Kevin is very knowledgeable about GoodLife and the old locations! I thought it was neat that he used to work in Kanata GoodLife locations! I recommend anyone to speak to Kevin and I hope to begin my new fitness journey soon!
Thank you for taking the time to share this amazing review and 5-star rating!
Negative experience: TURN OFF THE AC ITS TOO COLD IN THIS GYM. THE FANS ARE ON FULL BLAST IN THIS GYM, CONSTANTLY BLOWING FREEZING COLD AIR ON YOUR HEAD. YOU WILL GET SICK WORKING OUT IN THIS GYM. ITS SO BAD I HAVE A HARD TIME BREATHING IN HERE, IVE CALLED HEAD OFFICE AND THEY DO NOTHING. CANCELING MY MEMBERSHIP. I WANT TO WORK OUT IN A NORMAL HEALTHY TEMPERATURE ATMOSPHERE, NOT FREEZING COLD. THE WOMEN’’S SECTION IS A FREEZER.
Thank you for taking the time to reach out and share your feedback. We will have management review these concerns accordingly.
Fantastic experience: June is an amazing instructor. Her commitment to fitness and people’s well-being is over the top. Thank you for sharing your passion with all of us!! Her flexi-bar class healed a chronic injury I had for over six years. It is a miracle workout!! You must try it out. It is simply amazing! My mission over the last six year was to fix/heal an injury I had. I have religiously worked with multiple healthcare providers from Physio, osteo, chiro, acupuncture, orthopaedic, cranial sacral release, RNT, even a shaman to heal this injury. All were helpful yet not fixed the root cause. About two days after taking June’s flexi-bar class it finally released!!! AMAZING!!! The flexi-bar classes now are helping rebuild and establish the muscle memory I’ve lost. I swear by the flexi-bar and most importantly June’s innate knowledge and teaching ability. Thank you June !! I am truly blessed.
Wow this is great news! We're thrilled to hear that June's class was able to heal your injury! Amazing!
Positive experience: I absolutely love the group Ex classes here as the space is massive and has great air flow in the room - I have been attending the flexi-bar classes with instructor June C for the past 7 weeks and all I have to say is that my posture has never felt this good in my entire adult life and my core feels like it has reached a whole new level. The Flexi-bar class is an incredible companion to the BodyPump group classes. 10/10 :D
Thank you for the wonderful review, Trevor! We're happy to see how your experiences have been with the classes, and we hope to welcome you back soon for another great workout
Fantastic experience: AC isn’t on and the place is in desperate need of a facelift and less ego lifters but ….. that lad who works in the evenings… Ben…. what an amazing customer experience he provides. he has single handedly assured that I will NEVER workout elsewhere…. Ben for the new Patchell Evans??? maybe ……..
Thank you for taking the time to reach out and share your feedback. We sincerely appreciate your support and will have management review accordingly.
Fantastic experience: Great gym, friendly staff! I wish they will consider to add hack squat machine like the other location does. And recovery room too!
Thank you for the wonderful 5-star review and feedback, Hera! We're always looking at ways at improving the club, so we appreciate you taking the time to let us know
Fantastic experience: My favorite GoodLife location in Ottawa. Plenty of parkings. Great instructors for my classes. The greeters are very pleasant and helpful. The way they roll up the towels is impressive. So clean and organized.
Thank you for taking the time to share this amazing review and 5 star rating!
Positive experience: Great gym and set up but between the consistent floodings, not being open 24hrs on weekends and the paper towel/spray always empty with tons of staff just hanging out at the front not regularly checking to fill them especially at night, it's killin it for me.
Thank you for sharing this feedback. We sincerely apologize for club closures due to flooding. We understand the impact that this has on our members and our club services team is actively looking into preventive measures moving forward.
Fantastic experience: I am a long time member of GoodLife queens view and it has been a very good thing for this club that Tammy McDermott has started working there. Tammy is very respectful towards the members and if we have any issues (like forgetting a fitness tracker) she will certainly spend time looking for it. Tammy makes sure the lockers are clean ( like wet boots in the lookers which leave a mess) and the cleaning supplies for members to clean the equipment are always replenished. Tammy has created a sense of community at the gym by posting a word of the day. This leads to lots of chuckles from the members trying to figure out the meaning. Tammy is a very hard worker and a very pleasant individual. Diane Gadient
Thank you so much for sharing your detailed review! We appreciate your kind words about Tammy!
Fantastic experience: I came in to the gym looking to start up a membership and was helped out by Kevin! He was really informative, professional, and courteous when he was going over the corporate rates offered and the important info I would need when deciding to sign up! Overall a really great experience and excellent service from Kevin :)
This is great to hear! We're so happy that Kevin was able to help you get started. Thank you for your Review!
Positive experience: Excellent gym and staff. The facility always has a decent layout of machines and cleanliness. Only disappointing thing is the early closure on weekends.
Thank you for the fantastic review and rating!
Fantastic experience: June C., the Flexiclass instructor, is dedicated and professional. She cares about our wellbeing. I want to thank her for introducing me the Flexi-Bar which helped the recovery of my frozen shoulder by using vibration and other techniques. The flexiclass has also strengthened my core muscles. I have found I am stronger and I have improved my overall fitness level including my chronicle back pain issue. I truly enjoyed her classes.
Thank you for the amazing 5-star review, Sherry! We appreciate you taking the time to highlight June's wonderful classes at the club, and we hope to welcome you back soon for another great class
Negative experience: Updated august 23/23 this gym needs to be updated and renovated! the steam room is always broken and when you’re paying membership, it’s nice to be able to use All of the features. management needs to stay on top of this situation please fix the steam room.
Thank you for taking the time to reach out and share your feedback. We sincerely appreciate that you have shared your concerns and will have management review these accordingly.
Fantastic experience: Love the class instructors and front-desk staff here. Shout out to June and her amazing body pump and flexi-bar classes. Also, really like the quash courts and steam sauna.
Thank you for sharing this excellent rating and feedback!
Fantastic experience: Another great location! Lots of equipment and classes to join. The staff is super friendly. Kevin at the front desk is most memorable. He’s always in such a good mood and super helpful with any questions you may have.
Thank you for sharing this excellent rating and feedback!
Fantastic experience: I don’t think we give enough credit to Flexibar class ! I did the class today with June . After the class my body felt to relax . Specially my neck . I recommend this class to anyone who need to step out of the same routine and experience something different and challenging.
This is great to hear! The neck is a place that holds a lot of tension! We're happy to hear that this class and instructor helped you! :)
Fantastic experience: I really appreciate the diverse course selection at Queensview. I especially like June’s Flexi-Bar class. I had never heard of Flexi-Bar before and my core strength has improved noticeably starting this class; I have finally been able to increase my weight selection for the back track in Pump! June has an amazing repertoire of exercises that keeps the workout interesting and effective. Best Regards, Louise
Thank you for the amazing 5-star review, Louise! We're happy to see how much you're enjoying June's classes, and we hope to welcome you back soon for another great workout
Fantastic experience: Flexibar class with June are the best. She is very passionate, she takes her time to really explain and make sure you do the moves with the right posture. A few times, I went to her classes with some muscular pain and it was all gone by the end of her teaching. I personally loved that she adds alternative medecine techniques such as lymphatic drainage in her teaching. She also coach the pump class wich is a great combination to her flexibar class.
Hi Catherine! Thank you so much for sharing this fantastic rating and review! We sincerely appreciate your support! We look forward to seeing you at your next workout!
Fantastic experience: I signed up for a membership at GoodLife today and was greeted by Kevin at the front desk. He was incredibly courteous and knowledgeable, answering any questions I had regarding pricing and the variety of classes. I would highly recommend speaking with Kevin if you are interested in signing up!
Thank you for the incredible 5-star review, Filomena! We're happy to welcome you to the club, and we appreciate the kind words for Kevin! We hope you have a great workout on your next visit!
Fantastic experience: Great facility and staff is very welcoming. There are multiple areas to workout, a section reserved only for women and equipment is well maintained. Overall great experience!
Thank you so much for sharing your 5 star review!
Fantastic experience: Love GoodLife fitness , the Queensview location especially. One of the group classes I frequent Body Pump . The Instructor June is incredible. Demonstrates proper technique , new to the class no problem she walks you thru the exercises with examples to keep us safe. Thank you kindly Coach !!
Thank you for sharing this wonderful rating and feedback!
Fantastic experience: An employee at this location, Tammy, has helped make this location my preferred gym. She’s so friendly and kind. The gym is always so clean and supplies replenished when she’s working. I really appreciate the effort she puts in to make the gym a welcoming place. She is absolutely lovely!
Thank you so much for sharing your Review! We're so happy to hear that Keira has made this such a welcoming for you!
Fantastic experience: I had an excellent experience attending this gym. I do enjoy the classes they offer, bodypump, rpm and flexi-bar. June, the trainer for bodypump and flexi-bar classes, is awesome, her knowledge knowledge and expertise is helping me with my wellbeing and in achieving my fitness goals. Gregory, the trainer for Rpm cycling class, is also so motivating. I highly recommend this gym.
Thank you so much for sharing your review! We're thrilled to hear about your experience with the classes!
Fantastic experience: My husband and I absolutely love June’s flexi bar class. June is always so wonderful and positive, she gives great feedback and makes every workout so fun. June’s body pump class is also excellent, I would highly recommend trying a few of her classes!
Hi there! Thank you for taking the time to share this amazing review and 5-star rating!
Fantastic experience: Queensview GoodLife is an awesome fitness club. Having attended many GoodLife gyms across Ottawa and Ontario over the years, I must say that this particular gym has a very friendly and inclusive atmosphere that makes it stand out. It’s also kept super clean and the staff and instructors are top notch! Well done Queensview!
Thank you for the incredible 5-star review, Julie! We're happy to see how much you're enjoying your visits to the club, and we hope to welcome you back soon for another amazing workout
Fantastic experience: The best goodlife in Ottawa! Excellent front desk staff especially Kevin who is the friendliest most welcoming staff member. Greets you by name and is very helpful and kind. The instructors go above and beyond to help you achieve your goals. Thanks to my favorite instructors, June, Greg, Anna, Crista, Christine for being a part of my fitness journey.
Fantastic experience: Came in for the squash tournament, happy with my experience. Courts were well maintained and very clean. Friendly staff, especially with Abdullah who was very pleasant and helpful in finding the change rooms and assisted me with my equipment. I've encountered many rude employees at other Goodlife's, however Abdullah exceeded my expectations in providing great customer service.
Thank you for the amazing 5-star review! We're happy to see how great your experiences were at the club, and we appreciate the kind words for Abdullah! We hope to welcome you back soon for another great workout
Fantastic experience: I really enjoy this gym but what makes my experience more enjoyable is getting a wonderful greeting from Tammy. Even when I have a tough day Tammy has great motivation for me to get in a productive workout. She is professional, kind, genuine and just gives you more reason to keeping coming back to the gym! She is a gem!
Thank you for the amazing 5-star review, Kahina! We're happy to see how Tammy has been able to make your visits more enjoyable, and we hope to welcome you back soon for another great workout
Fantastic experience: I wanted to express my gratitude to the hardworking, wonderful staff at Queensview GoodLife. Thank you for your warm smiles and friendly service. Keep up the great work! A special shout-out to Kevin at the front desk who has played a big part in my motivation to workout! He is always updating me about any changes to the upcoming class schedules and encourages me to try out new classes. Kevin was a member for many years before he became a staff member and it was visible then that he thoroughly enjoyed his membership and it is only fitting that he works there now! Kevin is friendly, courteous and has a high energy personality which is great on the days when I am dragging my feet in, lol! I have had many wonderful interactions with him (he has a great sense of humour) and it just enhances my experience of working out at GoodLife Queensview. A sincere thank you to you, Kevin, for helping me reach my fitness goals!
Thank you for the incredible 5-star review, Natalina! We're happy to see how much you're enjoying your visits to the club, and we appreciate the special shout-outs for Kevin's ability to make your visits more positive! We hope to welcome you back soon for another great workout
Fantastic experience: Customer service at this gym is optimum! Great staff and instructors. An honourable mention to Kevin at front desk who has the most consistent buoyant personality I have ever met! So contagious! It’s so inviting to walk in and be greeted by NAME with a warm smile. This man is the ideal customer service associate and serves as a great role model of what a Goodlife Employee should represent. Always feel welcomed there. Overall a great gym location.
Thank you for the fantastic review and rating!
Fantastic experience: Best GoodLife in town, by far. The staff is amazing too, especially June - she gives the best pointers and is genuinely driven by the success of her clients. Not to mention Kevin, he’s so helpful, motivating and makes me feel welcome at all times. I highly recommend this gym!!
Thank you for taking the time to share this amazing review and 5-star rating!
Fantastic experience: What makes this GoodLife a special place for me are the employees. I can’t express how grateful I am for June’s positivity and support. She really helps pushes us to our greatest limits and she cares so much! Secondly, Kevin, the front desk agent is such a star! He always greets us with a big smile and truly makes me and my friend feel welcomed. I can’t express how much I recommend this location over any other GoodLife in Ottawa. I have 2 locations closer to my home and I go out of my way to Queensview just for these two!! 1000% recommend. You don’t regret it.
Thank you for sharing this excellent rating and feedback!
Negative experience: Unfortunately this gym should only be 50$ a month this is not a top end gym. It does its purpose but they really need to fix the equipment that is in red tape. Also they need to replace or remove all the tvs that aren’t working well. Cheap gym. Staff is very nice.
Thank you for taking the time to reach out and share your feedback. We sincerely appreciate your support and will have management review accordingly.
Negative experience: Like many other reviews have mentioned, this is a GREEDY GoodLife! It’s unfortunate because I liked going to the gym here and the front desk staff was friendly. However when I tried to cancel my membership because I was moving, the person on the line hung up twice and they repeatedly charged me even after I called about it. There was nothing they could do to help an otherwise loyal customer. I’m very disappointed and this has definitely left a bad taste in my mouth. Steer clear of GoodLife, they’ll take your money.
Hi Yen- Chau, we are sorry to hear about your experience and would like to help. Please call 1-800-387-2524 (Monday- Friday 9am- 4:30pm EST), so that we can assist you further with your concerns.
Fantastic experience: Super forme
Thank you for sharing this feedback!
Positive experience: Given the amount of fees they take , the equipment is less in quantity and variety
Thank you for sharing your feedback with us!
Negative experience: Exploitative business model. Frequent floods. Poorly maintained equipment. Avoid GoodLife in general, and this location specifically.
Hi Andrew, we are sorry to hear that you feel this way. We encourage contacting our team at 1-800-387-2524 to discuss further. The line is open Monday- Friday 9am- 5pm EST.
Negative experience: Went here for a work out and then decided to take a shower. Biggest mistake. There was feces in the shower stall I was showering in. Should have kept my covid mask on during my shower.Also, the steam room does not properly function. StMdards have decreased since COVID Jeeeezus
Hi there, we are sorry to hear about your experience and would like to help. Please call 1-800-387-2524 (Monday- Friday 9am- 5pm EST), so that we can assist you further with your concerns.
Fantastic experience: Great gym, one of the best gyms to work out at. My only complaint would be the assistant manager being too short. Other than that, would definitely recommend this gym to any avid or non-avid gym goer.
Thank you for sharing this wonderful rating and feedback!
Positive experience: Even though the equipment and different areas are scattered literally all over the place and some additional travel time in the building is needed. There is every amenity and more that you could ask for at a gym. Could use a bit of a cleanup on cleanliness.
Thank you for your Review and Feedback, Chad! We're happy to hear that you enjoy this location! We will look into your concerns about cleanliness right away!
Fantastic experience: Queens view Goodlife Club is a great gym with some squash courts. I have to say, Kevin is the most responsible employee in the Goodlife club. My boyfriend and I are on a family membership. We were facing problems with enrollment and transferring accounts. I have asked several employees in other Goodlife clubs, even calling for the Goodlife headquarters, but they were not able or willing to solve. Kevin was patient and generous to help us solve these complicated issues. I am appreciated his help and working attitude.
Thank you for taking the time to share this amazing review and 5 star rating!
Positive experience: Good gym. Clean, and equipment is in good condition. No major compliants. Some of the gym rats are a little inconsiderate with taking over several stations, but just a little communication will solve it.
Thank you for your feedback and rating Shaun!
Negative experience: Update your hours or fire your Sunday worker... it's now 7:30am and nobody has come to open the doors. It was suppose to open at 7am. Many ppl here waiting and some have left because this is insane. I'd like to know why you aren't open cause sure seems like everything is OK around the building.. I don't think another business would handle their business this way. Way to show you don't care for people that keep your power on..
We apologize for the inconvenience, Alex. We'll certainly help escalate this concern for further review and to ensure it is an isolated incident.
Positive experience: Decent gym. Workers are decent as well. But holy the prices are H O R R E N D O U S!!!! I thought it wasn’t too bad until I compared it to my other gym friends that go to other gyms and finally realized I was being scammed! Don’t go there if you’re not super rich.
Thank you for your feedback Del.
Fantastic experience: Phenomenal location, by far my favorite Goodlife in the city. Staff is wonderful, always there to lend a hand or answer questions whatever they may be. The personal trainers are friendly and great at understanding where your level of fitness stands. One of the only locations with squash courts, and a very clean workout area. Bathrooms have always been very clean anytime I've gone to the facilities. Not sure why some people gave this place 2 stars, they're probably just unhappy with themselves. All in all a great experience.
Fantastic experience: Best GL in Ottawa by far. Most space, most equipment, most squat racks. Also the most parking lot but it's impossible to find a spot at lunch or anytime after 5.
Fantastic experience: Probably the best goodlife in the city, very spacious and clean overall.
Fantastic experience: Large facility with access to 7 squash courts.
Thank you for the 5 star review Chris! We're happy to hear you're enjoying the club!
Positive experience: Why does this location close at 6:00pm on Saturday...way too early!
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