GoodLife Fitness Halifax Joseph Howe Co-Ed Club

Negative experience: I’ve been a member here for a while, but recently had a disappointing experience with one of the trainer. The way he communicated it was very rude and unprofessional. A gym should feel welcoming and respectful for all members, and this interaction definitely didn’t reflect that. I hope management addresses this so members can have a better experience.

Negative experience: Its been almost 2 years.. training there. I met a guy named Matyas called him personal trainer..This person has no respect for anyone,being rude,disrespectful. Please look to this trainer and have him trained first for customer relationship management. So we can feel positive environment to workout here.

Negative experience: Gym atmosphere is very nice. All trainers are very nice except Matyas. His attitude towards the clients is not professional. His ethics are not matching the post he is on. Humble request to senior management to coach this trainer to respectfully attend everyone inside gym premises. Thank you

Negative experience: All the GYM is good according to machines, cleaning and other part. I have been training here for more than 2 years. Everything was good until I met a so called coach aka personal trainer name (MATYAS) he is so arrogant gives a racist vibe. It's my humble request to work on that trainer atleast to teach him how to respectfully talk to the customer. That's only reason for a 1 star.

Negative experience: There is a lot to like about this GoodLife. The place is spotless, the change rooms are nice, the machines feel new, and the hours make it easy to sneak in a workout at almost any time of day. In many ways, it should be the perfect gym. But then there is the part that makes this location unlike every other GoodLife in Halifax. The people. At every other club I have visited, you are greeted with a simple “hi” or “bye,” a nod, a tiny spark of humanity. Here, it is silence. Heavy, chilly silence. It is the only GoodLife in the city where the front desk does not acknowledge your presence, as if eye contact might cost them something valuable. And then there is the towel ritual. Normally it is a small and pleasant exchange: “Thank you.” “You are welcome.” A tiny moment of warmth before a workout. But here, they hand over the towel without a glance and without a word, as though the fabric itself should deliver the message "take this and disappear forever." On the floor, the atmosphere intensifies. No one asks if you are finished. They just hover behind you, perfectly still, giving off the unmistakable vibe that your mere existence on that machine is a personal insult. The gym itself is great. The vibe, however, makes you feel like the staff would prefer you not be alive, let alone on the elliptical.

Fantastic experience: "There is a section for women only at this location, despite it be being for women, they have a male cleaner designated for certain times to clean, and he does quite the throughal job, they are very lucky they have him"

Fantastic experience: It has a separate section for women, that's great

Fantastic experience: Gena is always super welcoming and helpful every time I walk in! She makes the whole gym experience better with her positive energy and great attitude.

Negative experience: HIGH PRESSURE tactics by Annika spamming my phone trying to pressure me to buy a personal training package (called me excessively then cancelled my membership until I answered her) absolutely do not recommend…management did nothing and seriously bad behaviour

Fantastic experience: Gena and Anderson are awesome, the gym is very tidy and clean.

Negative experience: The blue lights in front of the weight rack are one of the craziest decor decisions Ive ever seen in a gym. Totally kills the vibe.

Fantastic experience: Love this gym, top of the line good life

Fantastic experience: I had a great time in the gym. The staff has been very helpful. Especially Haley, Hamza and Shovan.

Negative experience: I regret joining GoodLife. The biggest issue is their confusing payment structure and tricky cancellation policy. When I signed up, they didn’t clearly explain how the billing works, and canceling my membership turned into a nightmare. Before you sign anything, make sure you read every detail about their payment options and cancellation policy very carefully they don’t make it easy to stop payments once they start. The facilities are fine, but the stress of dealing with billing and the lack of transparency completely ruined the experience for me. I would not recommend this gym unless you are 100% sure about the contract terms

Fantastic experience: All new and complete equipment

Negative experience: I thought I’d give a free personal training session a go and it was the worse decision I made. I felt so uncomfortable. And felt like the guy was staring into my soul the whole time and not saying much and making me feel uncomfortable I wanted to leave but I didn’t want to be rude.

Fantastic experience: Best GoodLife in the city

Fantastic experience: Good place to work out. Staff is very friendly and helpful.

Positive experience: Сегодня в 11.05 пришел на тренировку, как всегда попросить полотно, так у меня аллергия на бытовую химию и мне всегда давали .... Но сегодня спросили как меня зовут и сказали что в моем сервисе нет полотенца!!! Мне очень не приятно, но я не смог протереть после себя тренажёры.Это как??? Мне нужно доплатить?? Сколько за полотенца??? 1 доллар? 2 доллар??? Т.е. такая мелочь и надо доплатить??? Скоро с таким отношением к посетителям вода будет платная.... Зал в целом чистый, хорошие тренажёры, но в 95% когда приходишь то очень много людей и приходится ждать по 10-15 минут.

Fantastic experience: One of the best gyms

Fantastic experience: Best gym in the hfx area

Fantastic experience: If you are looking for a change...for some real fun while working out....look no further. You need to give REGYMEN a try @ Goodlife Joseph Howe! Just show up and let the professional coaches take care of you. You will get a solid workout, meet some great people, use lots of different equipment and have a blast too. I'm committed to getting in the best shape of my life & Madison S. (my amazing REGYMEN coach) is going to get me there. Thanks to all the friendly staff for doing a great job! Cheers, Chris

Fantastic experience: Best gym in halifax!

Negative experience: They allow filming. You will most likely deal with this annoyance and invasion of privacy if you join this club. I like this club, but can say if you go in the morning, 6-8 am or so there is someone filming with a tripod. The staff does nothing about it. Other gyms have started banning filming. This good life has no issue with it. If you don't like this, be warned. If you're a "fitfluencer" then I guess this is a great place to be and not be bothered by staff. I'm not good with it, it negatively impacts my routine and I have to actively leave equipment and move because of this guy. So 1 star.

Fantastic experience: The staff here are beyond helpful and are always ready to get you excited about getting yourself moving! Personal training with Gillian has changed my perspective on fitness and has me excited for the progress ahead.

Fantastic experience: It was great

Fantastic experience: Very great gym

Fantastic experience: Best gym in Halifax!

Fantastic experience: The staff is very friendly would recommend

Fantastic experience: The best gym in the town!

Fantastic experience: Great place, friendly people. Would recommend.

Fantastic experience: They were great with my son when he had a youth membership!

Fantastic experience: Very clean space and I really enjoy the classes held

Fantastic experience: Great gym, friendly staff and a variety of top quality equipment

Fantastic experience: Wow… Where to begin? To call this the foremost fitness facility of Halifax would be to undersell the absolutely unparalleled quality, energy, and service that this gym provides to all its attendees. Where is the sixth star when you need it? I would call it a dream come true to walk in every day and see the likes of such attendants as Fiona and Carley, but I’ve never dared dream so big. I can’t wait to continue being in awe of the tremendous personal trainers, outstanding management staff, and otherworldly attendants who always greet me with warm and gracious smiles. I weep for my privilege to live the GoodLife at Joseph Howe!

Fantastic experience: Without a doubt the best GoodLife I’ve been to. I always found myself having a warm welcome every time I walked in from the staff; Sharon, Nicole, Fiona, Carley, just to name a few. The staff and management are excellent at making this facility run smoothly. I found the PTs to be super approachable for everyone of all skill levels as well (I found Brett and Lyle super helpful in their fields that pertained to my goals). Not to mention no matter the morning I come into the gym I always see Tim consistently cleaning the machines and keeping the place up to the standards a gym needs to be. If you are looking to improve yourself in a safe and welcoming environment, 100% recommend getting a membership here.

Fantastic experience: I have a professional backgound in gyms as an overnight sales representative. Recent reviews have given me the desire to speak up. Anyone who attends gyms regularly let alone has ever worked for one is well aware that a day pass doesn't come without a waiver and the proper paper work. A potential member shouldnt be granted access to the locker rooms let alone the gym floor without signing one. Anyone who WOULD allow this to happen doesnt have the best interest of the club at hand. Further, screaming racism simply because you didnt get your own way is pretty disgusting.

Fantastic experience: Sharon and Fiona are awesome!

Fantastic experience: very clean and very good vibes!

Fantastic experience: Great stafff and clean gym :)

Fantastic experience: Gym is clean. Plenty cardio equipment. Large selection of dumbbells, squat racks and machine equipment. Highly recommend.

Negative experience: I always felt that Goodlife is known for the best service in the fitness industry , until I met Carley today at the gym . Well , i feel its more than a service issue its an act of a clear racist attempt . I am a corporate member with your location , i got my friend today so that i can show him the gym and he could take a free trial which clear says you guys do offer . On the counter we met your “FRONT END MANAGER “, MS CARLEY , she says a clear no he can’t because he might not come tomorrow as he is not staying in halifax .He told her i can show you the driver’s license which clear says the address of the province, but not she had clearly denied and mentioned i won’t let you the pass for free . I told her fine let me add him into my corporate account , and as per your employee its not accessible on the phone . She suggested to drive back use my laptop and do that , i mean does it make any sense to any of you who will be reading this review where it clear says on the website we can get a free trial . I have never had such a pathetic customer service at any location i had visited , i would suggest you to please take this issue seriously as this problem with her will be an ongoing issues with other members. Well then we had your fitness manager Jake , such a nice fellow he clearly came up with a solution and he said it on her face he can get a 3 days free trial . This clear tells what her intent was towards us , I have met Shivon from your location such a great person but after meeting her i seriously feel the manager needs a clear sense of training from the higher authority so that this doesn’t happen with someone else and it shouldn’t hamper the brand image of the most renowned chain in the fitness industry. If you do have any more questions about the service i received today , i am happy to answer anything you need.

Positive experience: After reading the most recent of posts about this gym I have to respond, as the negative reviews do not reflect the truth. I decided to go back to the gym last month on dr’s orders for resistive training. I did not know where to start, but thankfully met Carley on my first visit. She has been nothing but kind and insightful throughout this learning curve. I appreciate the knowledge she has. As an indigenous person, I have never experienced or witnessed a single racist behaviour towards myself or others as claimed in two prior reviews. Carley is always respectful and professional when I see her interact with others and with myself. I enjoy the Joe Howe location for its cleanliness, equipment, and great staff and will continue to visit!! Hiy Hiy! (Thank You)

Positive experience: Good Trainers and equipments..

Fantastic experience: One of my fav location!! FIONA ROCKS !!

Fantastic experience: Best gym in the HRM!

Fantastic experience: Super friendly staff

Fantastic experience: Best gym,workers are amazing

Fantastic experience: Been coming to this gym and the ambiance is amazing

Fantastic experience: Joey was very helpful, great gym!

Fantastic experience: The staff here are amazing people who always bring a smile to my face

Fantastic experience: This place is great !! Love working out here

Fantastic experience: Best customer service amazing gym ,, thanks joey for helping me out

Fantastic experience: Great gym with great equipment abd friendly staff!

Fantastic experience: They fed me when I was hungry, they warmed me when I was cold, I owe them my life. (They gave me water)

Fantastic experience: Great place to work out. Good staff. Capable personnel trainers especially Lakshay.

Fantastic experience: Best gym great staff Sincerely, The guy that struggles using the app to open the door

Fantastic experience: Kelvin is the man very knowledgeable, one of the better experiences I’ve had at a good life

Positive experience: This gym has real friendly instructors, and the equipment is well set up, and the front desk people are also very nice when entering the gym.

Fantastic experience: Excellent class! Elaine was full of energy and expert instruction!! Sara did an amazing job Convincing me to join.

Fantastic experience: The customer service here is the absolute best! Fiona and Tim are rock stars and make me feel like a million dollars everyday I walk in! Thank you!

Fantastic experience: Kelvin is the best employee I’ve ever seen at any goodlife in my lifetime, he is the goat, he makes me feel like I’m welcome into the interesting place, thank you sire

Fantastic experience: Great gym and great staff, equipment is super clean and maintained well. Shout out to Joey, Fiona and Mark !

Positive experience: REQUESTING SECURE BIKE RACKS. I’ve been with GoodLife fitness for more than 2 years now and one of the concerns is the SECURITY OF MY BIKE. The last time I parked my bike at the bike racks in front of GoodLife with a number lock and a key lock And went in for my workout, for my surprise somebody had tried to mess with my number lock to try unlock it. When notified to staff they said they cannot do anything about it and there’s no webcam as well. I would love to commute to gym by bike during summer but I find it’s not secure enough to park outsize while I workout in the gym. Can you please make the bike parking more secure?

Positive experience: I love the classes and instructors especially Angela . Her energy is addicting and I look forward to her class every week .. The only reason I put 4 stars instead of 5 was because there are no body combat classes at this gym.

Positive experience: I live close to two other Goodlife gyms but this one is always my ideal place to go! The staff are kind and always accommodating & I love the women's section upstairs

Fantastic experience: Soya helped me out today and was so kind! Thank you!

Fantastic experience: There are two people I would like to commend at Goodlife. Patrick for being the best trainer I have ever had - you keep me going forward and challenging me each week. Thank you for your encouragement and experience. And Tim for his hard work and dedication to keeping the gym and equipment constantly clean. Thank you Tim

Negative experience: I had a bad experience from gym.some of machine are not working properly.washroom are not clean sometimes..

Fantastic experience: Nice and brand new gym, staff is friendly. Really busy tho

Negative experience: Worst goodlife I have ever been to. No cleanliness no etiquette whatsoever. Changed my club and found out only this club was the problem

Negative experience: I find their business practices shady. For example, the registration fee (you're already paying for the membership why do you need to pay a separate fee? You have to pay it even if you previously had a membership with them.) Also, they force you to come into the gym, in person, to change your membership, and there is no way to do it online or over the phone. Shady and slimey!

Fantastic experience: I’ve always had great experiences with the staff here and they are all super helpful. Tim in particular does a great job at keeping the gym tidy.

Fantastic experience: A very big location with women's only space. The stairs would kill me tho, after a hard leg day Massage chairs and a mindDen. Also has a blood pressure measurement machine. Very modern and spacious locker room. Very clean, everytime I came. Friendly staff.

Fantastic experience: In Halifax for a week and got to train here. Staff was helpful and friendly. Great atmosphere and lots of equipment and space to train.

Fantastic experience: Joey at GoodLife Fitness is exceptional! She always goes above and beyond to help at the gym. Her smiling face and positive attitude make every visit enjoyable. Joey’s dedication and assistance have made my workouts more effective and enjoyable. She truly deserves a managerial position. I love coming to the gym because of her outstanding service!

Fantastic experience: I’m recovering from a broken kneecap, and wasn’t progressing as fast as I wanted. I started rehab with Lakshay as my personal trainer, and the improvement has been amazing in just two weeks. Lakshay tailored the exercises to my ability and progress. He was great at explaining why each exercise would help. And he’s a really pleasant guy!

Negative experience: Worst gym ever. The staff is so rude especially the woman named Shannon or Sharon. Never going back again zero customer service skills.

Negative experience: The cleanliness of this location is probably the worst I have seen amongst all the goodlife clubs I have been to so far. The staff at the front desk always seem busy chatting with their friends instead of doing their job

Negative experience: I am quite disappointed with the gym’s early closure without any advance notification today. This has caused inconvenience as I had planned my workout around their regular hours. Proper communication with members regarding schedule changes is essential to avoid such issues. I hope the gym improves in this aspect to better serve its members.

Fantastic experience: A big, new, 24 hour gym with tons of easy parking and right beside a grocery store. Can't see what's not to like. Highly recommend the Regymen classes. This is what makes this gym exceptional and I feel very lucky that one of the few Regymen classes in Canada is right here.

Fantastic experience: I started back with the gym, and this is the place to go. Jake was my first trainer, and he was excellent. It is a shame that he is not a full-time trainer. The place is clean, well managed, and organized. This is the place to go. No dirty locker rooms, great people, and clean machines.

Positive experience: highlight to this location is the front desk staff during my morning workouts, especially mark

Negative experience: The staff seem more interested in socializing, With their friends then doing any work reported a safety issue with one of the machines 2 weeks ago machine has not been taken out of service or fixed.Seriously thinking of cancelling my membership.it months have gone by and machine 89 has yet to be addressed the newest issue is mice the mens locker room has mice running around when i reported it the staff member replied there lots of traps that have been put around well unless there invisible i haven't seen them nice present for someone as the mice run into the lockers and could end up in your gym bag

Negative experience: I ended up cancelling my membership. This is the dirtiest gym I’ve ever gone to. Female locker rooms, bathrooms, and showers are disgusting. Dirty towels, clogged toilets, used tampons and tissues, and clumps of hair everywhere. The women’s workout area is a nice idea but also filthy with salt and outdoor dirt everywhere and never any paper towel. People going in the sauna with their nasty, sweaty clothes on. Machines are filthy and often broken. No one wipes anything down. Staff couldn’t care less, always chatting/gossiping or on their phones. The last straw was seeing a mouse running between equipment. For $80 a month I don’t want to workout in a filthy, crowded biohazard. I took my money elsewhere. It’s unfortunate GoodLife holds such a monopoly on gyms but I would never recommend anyone join here.

Fantastic experience: Big gym with lots of equipment. Just like any other gym gets busy during peak hours.

Negative experience: It was good until I started seeing mice around

Negative experience: This is so disappointing to see the staff members being this rude to their customers . Employee named joey was rude and unprofessional to my husband who’s coming to the gym on regular basis.we wanted to change the banking information from the membership account and my husband presented his banking information on dec 5 which was updated “being said by goodlife employee “ for future and previous dues. And today i see that they are trying to collect from the same previous account which we wanted to be removed from the membership payments. When i asked joey that this is your system error because we presented the new account info from our end and wht happens next is not our responsibility it's the system and she replied by saying,” I DON’T KNOW, I WASNT THERE”. What the hell in this world this reply means . This is your service that you provide to your customers? If it’s the system error then take it on your system, there is no need to yell at customers. disappointing and unprofessional when you are threatening your regular customer to call police on him for not even doing something wrong. I hope your future customers don't face the same issue with that employee.not coming back here for sure.

Positive experience: Great facility and generally good atmosphere, can get a bit crowded at times but that's to be expected. Only reason it's 4 star vs 5 star is because when equipment breaks (it always will with that much usage) there is some considerable downtime before it's fixed.

Negative experience: This gym could be great but unfortunately it falls flat. The Regymen classes and womens section are good but the main floor sucks. No one wipes down equipment or the stretch area. It’s always over crowded and there are always multiple machines that are broken and out of service for long periods of time. The vending machine is always empty and they haven’t replaced the lotion in the women’s washroom in about two months. For the amount of money you spend on a membership you would think they could keep it in tip top shape but sadly that just does not happen.

Negative experience: Edit: Downgrading my review. After going there for one month, I have found the gym to be overcrowded, the equipment in need of repair and an increased job in cleanliness needs to be addressed. Treadmills often vibrate and the belt "grinds" on most of them. Several of the seats on the workout equipment are ripped. Rust on all of the ellipticals. I've yet to see anyone clean the place. Boot marks all around the gym, towels left in change rooms, etc. TVs rarely seem to work.

Fantastic experience: Amazing gym staff are so kind and helpful, I had an amazing experience.

Fantastic experience: Mark is nice and he helped me out from membership He’s nice he’s from Canada Halifax I don’t know where he lives but he’s nice

Fantastic experience: Love this place staff is GREAT !! PT's ROCK!!! Always clean and plenty of gear, machines etc. to get my workout's IN !!! Highly recommend this location to anyone who is looking !

Fantastic experience: Love shabam on Tuesday and Thursday It’s like dance class with happy loud music and such an inspiring teacher !!! Why work out when u can dance it off … lost 7 pounds this month just dancing

Fantastic experience: Lots of equipment and friendly staff.

Fantastic experience:

Positive experience: Small gym for the number of clients

Fantastic experience: One of the better GoodLife in Halifax

Fantastic experience: Amazing workout and community. Coaches are awesome!