GoodLife Fitness Sackville Downsview Plaza

Negative experience: I came in today to try the 7-day pass. I had originally booked the appointment over the phone, and the staff member I spoke with and booked my appointment was very polite and even confirmed that the last time I came to GoodLife was in February 2024. When I arrived, I was directed to (I believe) Felicia Strickland, the only person who could activate the pass. From the start, the interaction was extremely disappointing. She told me I wasn’t eligible because I had supposedly used a pass in 2025, which is simply not true. If that were the case, the phone representative would not have booked the appointment for me. She said it was a miscommunication on their part and did not even apologize and gave me a day pass like she is doing me a favour. She also made rude remarks towards me like “trying to take advantage” of GoodLife or “the pass is not meant for you”. That was not only wrong, but insulting. No one is trying to take advantage of Good life, you guys gave a coupon (7day trial) and I simply presented it. It is very rude to assume I’m trying to steal or take advantage of good life. I also was not given a tour of the gym, which is normally standard for new or trial members. The entire experience felt dismissive, rude, and careless. Worst part is that You don’t make remarks of your customers, that’s not how business works. To make things even worse, as I was leaving I asked another staff member to check my account, and they confirmed the last time I came in was indeed last year (2024). So I was eligible the whole time. It’s very unfortunate, because this location is close to my home and, if I had been treated properly, I would have seriously considered switching gyms. Instead, I left frustrated and with a very negative impression.

Positive experience: Probably one of the better GoodLife gyms around the HRM. Nice, big windows and lots of mirrors. Not as busy as some of the other ones, I am usually able to get to the equipment I need and do a good workout. The staff are usually pretty nice, although the maintenance could be better. I've often found the washrooms without toilet paper. There should also be more bathroom stalls for a gym that services this many members.

Fantastic experience: I signed up for a membership today and I just wanted to make sure management knew how welcoming their staff is. Like wow. It took me a while to gain the courage to come inside and sign up for a membership which is silly but I genuinely felt so welcomed and cared for by your staff! They picked my brain on all my anxieties about coming to the gym, reassured me & gave me so much helpful info! They told me about working out/turning down the lights in the private class workout room if I felt anxious which I will totally be doing! It really felt like they cared. I didn’t catch the guys name who signed me up for my membership but he was incredible and he is absolutely amazing at his job! Totally the type of person who should be in a management position. Excited to be apart of the good life Sackville fam

Negative experience: This is my favorite location but I find it extremely hot. The thermostat reads 23.5° when standard room temperature is 21° especially for a gym you'd expect it to be lower... Now that we're into the summer months, I find myself getting light headed from heat exhaustion while working out. I mentioned it to a staff member but nothing changed.

Positive experience: The atmosphere is incredibly welcoming, the cleanliness is wonderful! However, a few issues I have are that a lot of the equipment specifically the carabiners & clips for multiple machines & stationary equipment are lacking. I.E : the cable machines and the squat/deadlift rack & the bench press’s I always seem to be trying to find or request for some clips behind the counter.

Fantastic experience: Fatimah did an amazing job today super amazing experience!

Fantastic experience: Jayant goes the extra mile to really make the gym squeaky clean and hygienic for us members. I pointed out that the stretching area, which most people use quite frequently, could do with a deep clean. Immediately the feedback was taken on board and Jay did an excellent job of making it clean and usable. Thank you for your hardwork and care Jay.

Fantastic experience: Jordan is an excellent trainer at GoodLife Fitness! He's knowledgeable, motivating, and truly cares about his clients. I've been working him since Dec 2024 but have had the pleasure of getting to know him since I joined Goodlife over a year ago. He's created a personalized plan for me, tweaked it where necessary due to my limitations all while pushing me out of my comfort zone to achieve my goals. He is creative with his full body workouts that makes working out enjoyable but also challenging. It's made huge improvements in my overall strength and mobility thanks to him. I'm looking forward to more positive results with Jordans guidance. Highly recommend!

Fantastic experience: Jordan is an excellent trainer at GoodLife Fitness! He's knowledgeable, motivating, and truly cares about his clients. He created a personalized plan for me, pushed me to achieve my goals, and made working out enjoyable. I've seen great results thanks to him. Highly recommend!

Fantastic experience: Been going here for 2 years, the staff is absolutely amazing unlike their other locations which the staff seems very disinterested

Fantastic experience: Here’s a polished version of your Google review: ⭐️⭐️⭐️⭐️⭐️ As a new member of Sackville GoodLife gym, I must say it’s been a game changer! The gym is well-maintained, with clean facilities and top-notch equipment. Jay and the team are absolutely amazing—friendly, helpful, and knowledgeable. Alex and the staff at the lobby counter are always cheerful, greeting everyone with a smile that makes you feel welcome. Jay also introduced me and my partner to some of the daily classes, which I really enjoyed. Overall, it’s been a fantastic experience, and I highly recommend this gym!

Fantastic experience: A great facility with a wide variety of equipment to meet all fitness needs. The environment is clean, well-maintained, and welcoming. Tracey Lynne, who works the early morning shift, is an absolute asset to the team. Her positive attitude, professionalism, and friendly demeanor make every visit a pleasure. Highly recommend!"

Positive experience: I've been going to Sackville Goodlife on and off for 12 years. I absolutely love the women's side. My literal ONLY complaint is that the women's side lacks ventilation and cool air. I feel stuffy after being in there.

Fantastic experience: Very nice and clean place for workout. Amazing freindly staff specially Jayant and Aman helps always.

Fantastic experience: Wonderful place and JAYANT so friendly guy

Fantastic experience: JAYANT such a nice guy ! He is so friendly

Fantastic experience: Jay is very professional and always greets with a smile. Good guy.

Fantastic experience: Been a gym member from a long time. Have changed a lot of gyms, but the staff here is amazing, especially in context to cleanliness here, the club attendant Jay works really hard. Also, the club motivator Anmols helps me always. Great gym

Fantastic experience: Great Gym been going here for years Jay keeps it clean. Thank you

Positive experience: I really LOVE this gym but I am beyond annoyed at the hours. The sign says 24Hours, but this is the second time I’ve showed up and the doors are locked. There are no hours posted on the doors, and in the entry there’s a buzzer with a note that says to buzz in between 10pm and 5:30am, but you can’t get to that buzzer because there’s a padlock on the main door. What are the actual hours at this facility? Am I missing something? Sincerely, Waiting-impatiently-as-the-pre-workout-kicks-in

Negative experience: Felt like a walking comission check while taking to the fitness advisor, their about money 100%

Fantastic experience: The gym is really amazing. I’m not a constant member but I workout there during night sometimes. The gym is always clean and tidy. The staff is amazing, especially the night cleaner, the one with long hair. He is really hard working and a nice guy. GOODLIFE!!!!!!!

Negative experience: I canceled my membership, but my account was still charged for a couple of months, and I was informed that there would be no reimbursement. This situation is very frustrating

Negative experience: I am writing to express my concern and dissatisfaction regarding an issue with my membership cancellation. Approximately three months ago, I canceled my membership. As the primary account holder, my spouse's membership was also supposed to be canceled under my account. On the day of the cancellation, the representative assured both my spouse and me that both memberships were canceled.It should be mentioned he talked to both of us on the phone. However, today my spouse noticed that we have still been charged for the membership fees. Upon checking our bank account, we discovered that the charges have continued despite the cancellation. I contacted the manager to address this issue, but I was met with a rude and unhelpful attitude. She informed me that while my account was canceled, my spouse's account was not. Furthermore, despite acknowledging the mistake, she refused to reimburse us for the charges and only offered to cancel my spouse's membership moving forward. I do not recommend this place and the reason for my cancellation was the gym is very busy and have to wait to get to a machine. When the representative talks to both of us separately it does mean we both contact and ask for the cancellation.

Fantastic experience: Best part of the gym is the staff, Tracy to be exact! Gym has a great equipment too!

Fantastic experience: Since coming here my experience has been 10/10. The classes are great, the facility is clean, and the staff is impressive.The staff here go above and beyond expectations. Everyone I've encountered has been very friendly and helpful, but I'd like to especially recognize Rory, Felicia, and Autumn. They have really made an impact on my time here. - Shenica Darius

Positive experience: Would be 5 stars, but both smith machines are always very sticky. Too many gooners.

Positive experience: Great gym but not really 24 hours. I used to train in joe howe branch which was 24 hours throughout the week with few exceptions. I would urge GLF to please make this branch 24x7 as well as they advertise it to be.

Negative experience: After being advised by a friend on bad faith of this gym. I have decided to cancel my membership with GoodLife.

Fantastic experience: Posting on behalf of Ralph D.: Just wanted to point out to Gym / Staff Members what an awesome job Tracey does - each and everyday she works at the Good Life Fitness Center in Lower Sackville. In today's society finding and maintaining a great staff can be challenging. Tracey is always on the go, very polite and focused on great conditions while welcoming members. She's a keeper for sure.

Fantastic experience: Excellent experience at GoodLife Fitness in Lower Sackville! The staff went above and beyond to welcome me, providing helpful advice and even allowing me to work out for the day with a waiver. Changing my home location was a breeze. The gym is spacious and well-equipped, and the staff's kindness adds to the positive atmosphere. Feeling motivated to make this my daily fitness hub. Thumbs up for the warm welcome and great facilities!

Negative experience: Requested a towel and was told i’d require a membership upgrade, when asked to upgrade it i was told no one could help me at the gym and i had to do it on my own time, on top of which id have to pay a towel fee for today as it wouldn’t be switched over. Very rude staff and very unhelpful

Fantastic experience: One of the largest and most well kept gyms I've been to. The staff are very friendly. I've had personal training with Rita and my experience has been excellent. I learned so much about my form and pushed myself to limits I didn't know I had. 5/5 would recommend the gym in general, this one in particular is a winner.

Fantastic experience: Great Place! Parlad keeps the place running smooth !!

Fantastic experience: Always awesome, Glad to be back!!

Positive experience: Great gym but the lights are waaaay to bright in this gym compared to the other goodlifes

Negative experience: Locker room was really dirty and not 24 hours on the weekends

Fantastic experience: I have been going to good life for the past 5 years. I enjoy going at 4 am each morning. Prahlad always friendly and welcoming!!

Fantastic experience: Best gym is the HRM by far. The overnight/morning staff, Parlad, is super personable and friendly and does extra to make sure the gym is clean!

Fantastic experience: Great staff, always friendly. The gym is kept clean and the equipment is always in good working order.

Fantastic experience: Rita is the best personal trainer I've been working with her for a few months now and I am definitely seeing results, would definitely recommend working with Rita :)

Positive experience: This would be the best goodlife in HRM except they don't have a 15KG women's bar for olympic lifting. They are the only goodlife that doesn't have one as far as I can tell. All others have at least one and the ravines has three.

Negative experience: Love every staff member at this GoodLife, especially the 10pm shift members. However I have nothing nice to say about Amanda. She is simply the rudest staff member at any GoodLife I’ve been too.

Fantastic experience: Favourite gym ive ever been to. The staff here is amazing. They never fail to say hello and have a great day when you leave, and can answer any question you have. I always feel great leaving here. Thanks goodlife sackville!

Fantastic experience: Lower sackville goodlife. Rating my experience of my trainer Rita. She’s smart and friendly . she definately knows her stuff and will hold you accountable and will help you achieve your weight loss and fitness goals..

Fantastic experience: Not sure why, but this is only Goodlife Fittness club where you can actually see that someone was washing their washrooms and showers.. properly! it's good to know this place is clean and neat...A huge benefit: they open 24/7 and the place is not crowded as one in Halifax.

Fantastic experience: The gym is wonderful with very nice group activities and equipments. I had the privilege of working with Rita Sobhy as my personal gym trainer for a month, and I must say that the experience was nothing short of excellent. Rita's expertise in fitness and strength training is truly remarkable, and her personalized approach to training made all the difference in achieving my goals. From the very beginning, Rita took the time to understand my fitness objectives and tailored a program specifically for me. She meticulously assessed my current fitness level, considered my limitations and preferences, and crafted a workout routine that challenged me while ensuring my safety and comfort. Her attention to detail and ability to customize training programs is truly commendable. I would highly recommend Rita to anyone looking for a dedicated, knowledgeable, and supportive trainer. She truly goes above and beyond to help her clients achieve their fitness goals.

Fantastic experience: Great gym in the area. Friendly staffs, Specially thanks to Prahlad for helping me improve my fitness goal. He is a great dude. I heard he left so good luck on your next job. Is he coming back? Would be great on weekends

Negative experience: The gym is nice but when we tried to cancel our membership, we were told we couldn't do so over the phone. So went into the gym, where we were told that we would get a call to cancel our memberships and that the correct person wasn't there to cancel memberships. Got a call today to kindly inform me that two more pre auth payments had to come out of our account and I had no option to cancel any of these two. After paying so much to be a member over the last two years, I thought there would be a little more integrity in how they handle members that no longer want their services. Too bad, the rest of my experience was good.

Fantastic experience: After suffering a shoulder injury, Fitness Manager Mackenzie really went above and beyond what I had expected. I thought an email or phone call during my week off would have been the norm, but between her and my trainer (Rita), they provided options for coming back, making up my missed classes, and an explanation of what to except for my first day back. I was texted, emailed, and called to make sure they understood where I was in my recovery and to help form my program to be more rehabilitative. My first day back was great - a lot more hands-on with Rita to ensure form was correct and a visit from Mackenzie to welcome me back. It felt good to be back in general but the two of these ladies made it feel even better.

Positive experience: I used to go to an all women's gym back in Ottawa and I loved it because it was so well maintained and had lovely staff. While the staff here is also super friendly, the women's section is pretty small and out of the way. They squeeze a lot of equipment into a small space, not leaving a ton of room for free weights. Many machines aren't even back there, so Muslim women or women who don't want to be around men can't do those excercises. There are no staff back there so god forbid you need help with anything. It's an okay gym, but for me, the location is not worth the price. Will be switching soon.

Fantastic experience: If it wasn’t for Tracey, the gym wouldn’t be the place I love to go in the mornings. Between her staying on top of the cleaning within the building and her personally remembering everyone’s name and their life story this club would not be the inviting welcoming place it is today! She’s a blessing to your company!

Positive experience: Daughter goes to this gym- amazing friendly staff- equipped with all you need to train your body, work on cardio, strength and your health. Lots if parking-

Fantastic experience: This club rocks!!! the staff, the members, the attention to cleanliness throughout covid restrictions and beyond! Everyone is always friendly, always helpful, it's a great place to work, AND workout!!

Fantastic experience: Sackville location is the best place to workout! The gym is staffed 24 hours a day. It has a women's only side that is spacious. Lots of equipment though out the gym. Very clean facility and amazing staff that makes you feel welcomed every time you walk through the door. Would highly recommend. You won't regret it!

Fantastic experience: Easily the most beautiful Gym in the area! I will drive the extra 30 mins in traffic if I had to, to workout at this location. It's huge and never overly crowded. AND they have the best staff!! Tracey and Kellie are the most genuine ladies, they make anyone feel welcome!! Love this gym so much!!

Fantastic experience: Keeping the people of Sackville healthy.

Fantastic experience: The happiest crew you will ever meet in the HRM!

Fantastic experience: This is an amazing GoodLife location. One of the best around! Very spacious and loaded with equipment. Been here a couple times and very much enjoyed the club, it’s a shame it’s so far from me.

Positive experience: Banger spot, just sucks they changed all the lights to be a harsh white light instead of the more yellow light it was before. Small thing to notice but going at night is definitely less of a vibe :(

Fantastic experience: It’s an amazing experience. The fitness classes are so worth it. Very lovely and so much fun. So far this has been very positive.

Fantastic experience: By far the best gym in HRM. The staffs here are world class friends and genuine people. I love it here :)

Positive experience: Very clean

Fantastic experience: Great location, great staff members and great hygiene.

Fantastic experience: Best gym in HRM

Negative experience: I’ve been to many gyms and this is by far my WORST experience at any gym. Very unprofessional. The last straw for me was when I momentarily for to wear my mask while walking which cause on of the staff to run after me then waving her hands at my face while lecturing in a deeming tone. I you hate Karen’s as much as me I suggest you stay clear of lower Sackville Good Life. It was a blessing as I discovered a gym near by with the same values I. All I can say is adiós Good Life aka Karen Ville!!

Fantastic experience: I’ve swapped gyms a few times and literally always end up back at Sackville GoodLife. It’s huge, well ventilated and inspiring. Plus the women’s side is massive so it’s nice to have an exclusive space.

Fantastic experience: Big

Fantastic experience: Best GoodLife wish this gym was downtown

Fantastic experience: Great location, great staff members and great hygiene.

Fantastic experience: Best gym in HRM

Fantastic experience: Awesome place great friends and friendly staff

Fantastic experience: Very clean. Fantastic gym!

Fantastic experience: I love this gym! It’s always kept clean, the staff are very friendly and i recommend it to all girls who want some privacy away from the boys...since it has a separate gym side for girls only.

Fantastic experience: Always living the GOODLIFE

Fantastic experience: Best GL in the city...spacious and clean. Men's room has larger lockers and lots of room.

Positive experience: It's a gym. Mostly the same as every other GoodLife, complete with weird water pressure issues, lingering smell of urine in they bathroom at all times and "inspirational" quotes from the owner on the walls. Equipment seems to be well maintained and I've yet to find it overly busy. It's certainly not as busy as some others.

Fantastic experience: I’ve been training with Andrew since November 2018, and in the approximately nine months that we have been together (not like that, but he wishes), I have lost over 40 pounds of body fat, and I have gained muscle mass. It has been terrible. Just awful. I mean sure, now I can: • Tie my shoes without losing my breath; • Walk up the stairs without calling in a cargo helicopter after the second floor; • Lift heavier weights than ever before; • Not hate myself when I see my reflection in a shop window as I walk by on Spring Garden; • Not afford to eat junk food because I give all of my money to Andrew for personal training – but I made my health a priority and it is paying off; • I’m a happier person because I like my body more; • Go to the beach without marine biologists across the globe getting all excited that a new species of amphibious whale has been discovered on the shores of Nova Scotia; • I feel empowered because I am seeing changes in my body and feel great; and, • Other positive things. But, was it really worth having to speak to Andrew everyday: A well-rounded, intelligent, and annoyingly interesting person who makes me workout twice a week? A man who told, and has since proven to me that just doing an insane amount of unsustainable cardio and starving myself wasn’t the best route to long-term weight loss and a healthier lifestyle. I used to say and think, “I have a terrible metabolism, I just can’t lose any weight – no matter how much I cut my calories!” Andrew said, “Let’s increase your metabolism. To increase your metabolism, we just need to increase your muscle mass. The more muscle you have, the more calories you burn passively – so 24/7 you will be burning more calories. Easy-peasy, lemon-squeasy. Oh and also, we’re going to increase your calories because you are undereating and that is not helping you lose weight – it is actually hindering weight loss.” So, I did all of the things Andrew told me to do, and I trained with him twice a week. Annoyingly, it appears that he was right. I now eat a fairly healthy diet, but I still eat what I want without any guilt, and I am still losing weight. I have an 80 lb weight loss goal, and I am now more than halfway there. (And I spent the first three months eating garbage every day and not putting the work in.) Andrew is a smart guy, fun to talk to, and a very knowledgeable personal trainer. He is also annoying as F*&%, because he knows what he is talking about. He is passionate about fitness, and leads an active lifestyle. If he is available, hire him as a trainer. If not, there are a ton of awesome personal trainers at the Lower Sackville Goodlife. Talk to Andrew about your needs, and he can help you find the right personal trainer to fit them. I really am a client of Andrew’s, he did not pay me to write this. Maybe if he had offered to pay, I would have been a bit nicer to him.

Positive experience: The gym itself is very accommodating, but make sure you know the terms of your contract. Multiple nsf fee were incurring because of staff that didn't switch banking info.

Fantastic experience: A great facility. In addition to the usual excellent gym equipment and of course various classes and boot camps, they also offer fitness training and even mobility improvement training for seniors, or like in myself post accident recovery. Trainers have all sorts of certifications and work with all level of fitness. My personal experience: I went from barely able to lift my feet over a curb to close to normal range of motion in a little over 2 years!!! Even able to go on some hikes around some of the easier trails around HRM!!!! Some trainers even have nutritional experience to offer as well to help round out the experience.

Fantastic experience: Best gym in HRM by far. If you need a PT you should go see Ken Cantley. He helped me fix a lot of problems (shoulders, neck, back) that I had after working on the rigs in Alberta. 10/10 would recommend

Fantastic experience: Great place to work out, large open space, lots of equipment and natural lighting. the camps they provide are great for getting rid of pent up energy (especially the hit class). the group training sessions are small and offer a wide range exercises for new and experienced gym goers.

Negative experience: staff very unhelpful called twice to talk to supervisor about a complaint I had and they would not call me back to talk about it or try to fix anything. just another money hungry big company.

Positive experience: Great place to workout, clean facilities and friendly staff. They also offer some fun bootcamps such as Strength and Conditioning workouts, and Kickboxing. They also have a great personal training team.

Positive experience: I really liked this place, however I paid for my membership an was still changed for it Again in my account , an not just charged the regular, I was charged double! When I spoke to the supervisor , well she had no intention on help the issue or trying to make it right

Negative experience: I was at the Feb/2019 wedding show at the canard center and i signed a ballot for a chance to win a 6 month membership. I received a call from an employee at the South Park street goodlife saying I'm getting a 1 month free membership. I didn't win the 6 months but I was extremely excited to win 1 month. She said I could come in this week or next week to set up the pass. I made an appointment for 2 days later but couldn't go bc it was storming so I called to reschedule for the next day which was today. I was very disappointed and upset when I got there and it was a scam. My 1 month was not to be. I had to buy a membership to get 10 days free. I told her it was false advertisement. She apolized and said the coupon expired the day before although she told me I could come set my pass up for this week or next. I feel I was scammed by goodlife. The sad part is I was so excited as I'm getting married this year and I was told it was from the wedding show. I'm going to try to get a hold of someone in charge so future brides aren't disappointed and upset like I am.

Fantastic experience: Great service, easy to book, accessible location and has the best staff in the city - Natalie Rocks!

Fantastic experience: I wanted to upgrade my membership from Alberta to nationwide and they were really helpful. It wasn't straightforward but they figured it out. Good customer service. The gym itself is bright and clean, it has a great feel.

Fantastic experience: #goodlifefitness always a great experience and clean gym. Have been choosing this gym for a long time now

Fantastic experience: Awesome staff!!!

Fantastic experience: Laurie is a great trainer

Fantastic experience: Staff ae amazing

Fantastic experience:

Fantastic experience: Nice chairs, I dont recommend the exercise unless you like agony later

Positive experience: It's a goodlife

Negative experience: Staff are way too pushy, super annoying

Positive experience: Great place to work out so many amenities...if only they had a pool

Negative experience: Better staff at other locations, but love the separate girls gym. Fully equipped!

Negative experience: Clean space and nice machines. But they were always doing a very hard up-sell on me. It got extremely annoying. Also they were not really 24hr like their huge sign says on the outside (at least when I was a member a few years ago). I like to work out later at night 8:30 or so, but they were really only open till 9 or 10 making it nearly impossible for me to get any benefit.

Fantastic experience: Great staff and facility. Less pretentious than some locations. Big premises so even when it's busy it doesn't seem like it. Amazing group fitness classes. The Spin (RPM) classes are exceptional.