GYMVMT Fitness Club - Kensington

Fantastic experience: Veronica and Elodi were so so helpful. Very friendly and welcoming

Negative experience: Me and my sister have been coming here for 4 years, and we have always loved how welcoming everyone was. However, in the past year we have noticed changes in the staff as well as in their hospitality. We smile and try to engage with the people at the front desk, and half of the time we are ignored. We are lucky if we even get a “hello” or “goodbye.” It sucks that a place we love to go to lacks basic costumer service.

Negative experience: There’s literally mice and cockroaches in the gym. Absolutely disgusting

Positive experience: Only thing that annoys me is there’s no mirrors in the powerlifting room. Which would be amazing to watch your own form while squating/deadlifting. Which can be very dangerous lifts, mirrors can be used to progress in lifts and correct bad form you can’t see. Witch is impossible with a gym that dosnt have mirrors. Gyms should be focused on helping you improve. Thats why we pay for memberships. Additionally it gets hot in the summer here they could add more large fans and actually turn them on so we don’t faint while working out. Also wish they had a couple more back machines.Besides that clean area, good machines, Friendly staff/members good for the average gym go’er

Positive experience: Great place for workouts and staff are so good I recommend this gym

Fantastic experience: Nice gym, clean, love the steam room. Great staff!

Fantastic experience: Best gym I’ve been to! Friendly staff and gym goers! Very clean and has a great lay out

Fantastic experience: Best gym I’ve been to — awesome vibe, good music, and staff who actually care. naod

Fantastic experience: Naod is always super helpful and brings great energy every time I’m in. Makes the gym a better place to be.

Fantastic experience: LOVE the Group Classes!!! The Staff are SUPER FRIENDLY and Welcoming!!!☺️

Fantastic experience: Veronica and Izabella being so nice and helpful and I love their energy

Fantastic experience: Best vibes ever. Amazing community and very welcoming!!!!!

Fantastic experience: Awesome trainers and group classes!

Positive experience: Been here for over 20 years. The group classes are great with pump classes being my favourite.

Fantastic experience: Love the staff. Love Chanceline!!! And love the members.

Fantastic experience: Great staff and great gym

Fantastic experience: This can be the best gym I ever been to. The people there r very nice I can see how everyone in the gym r helping each others and making new friends there. And the staff are very nice and friendly the manager Chanceline she is very nice actually the best out of the best team. Keep it up guys

Negative experience: I really liked the facility itself and the general manager was very kind and professional. General manager also helped clarify a previous incident. However Unfortunately, my experiences with the staff made me decide to cancel my membership. Aisha created an even worse experience. My boyfriend has severe anxiety, so when she asked him questions, he tapped me to help answer. She looked at me and said, “Ya, I’m talking to him, asking HIM.” After I explained politely that he has anxiety, she dismissed it with, “Not tryna overstep but it can come off that way to other people since he’s a grown adult.” Instead of empathy, we got attitude — which is unacceptable from the first person guests interact with. We tried to continue our workout, but mid-way my boyfriend told me he didn’t like the vibes and wanted to leave. At that point, I decided to cancel my membership too. A gym should feel supportive and welcoming, and unfortunately the staff interactions made it clear this wasn’t the right environment. The facility and general manager are excellent, but the staff’s lack of maturity and kindness brings the experience down. Staff interactions should match the professionalism and care the management sets.

Positive experience: There are some excellent instructors at this gym. In Dana’s classes you get a real workout. She makes sure that you are doing your exercises correctly and is very enthusiastic about fitness, health and wellness. I’m glad they have added more classes as her classes are always full. Chelsea is an excellent Zumba instructor. You can see she absolutely loves teaching Zumba. She has a lot of energy and always has a huge smile on her face. I absolutely love her Saturday classes. Erin’s Thursday class is wonderful if you need that stretch and adaptive yoga moves this is the class. It’s very beneficial for your body. The reason I’ve given this gym a four is because there is sometimes a lack of equipment and at times due to the building the toilets break down and there needs to be better air circulation. It tends to be very hot downstairs and upstairs. It would benefit if there were ceiling fans upstairs and extra fans mounted downstairs. We’ve made several friends there of various nationalities and everyone look out for each other.

Negative experience: Came in looking to sign up for a membership. Just wanted to walk around the gym and see what they had. I was told I had to pay a 20$ drop in just to look at the gym, or come back in 3 hours. Person at front didn’t bother telling me anything they offer or even what amenities they had. Went to another gym and was happily given a tour. Save yourself the time and money and go somewhere they actually care.

Fantastic experience: Great place great staff. Nicely set up.

Negative experience: I would NEVER recommend this gym. When I signed up, I was NEVER told about a $99 cancellation fee. If I had known, I wouldn’t have joined in the first place. Now when I tried to cancel, they tried to charge me and acted like it was my fault. The staff on the phone basically called me a liar, saying “all their workers always tell customers” — which is simply not true in my case. Very unprofessional, dismissive, and shady business practices. They care more about squeezing money out of people than being honest and transparent. Do yourself a favor and take your business somewhere that actually respects its members.

Fantastic experience: I would like to thank all the guys I met in the Gymvmt for the warm welcoming from the first day NAOD thanks I didn’t want to leave but the day has come wishing you bright future all of there

Positive experience: Passable

Negative experience: Sure is a lot of nice FAKE reviews written lately! If you think you're being greeted by anything other than a bossy woman ready to hassle you at the front counter, you're in for a surprise. Did she ignore you? Don't worry, she was belating someone else at the time but she'll come find you during your work out. Ready to share your banking information with her several times and still not have her enter it into their system properly on your next visit? Paid up to date and she's still a nightmare. It's clear there is no data security for customer information. No wonder this place has such high turn over (customers and staff). I keep trying every few months because the location is ideal but this attitude from the desk girl is unreasonable and unrelenting.

Negative experience: Horrible experience and terrible customer service.

Fantastic experience: I have been coming to this gym for 12 years and I am satisfied with the gym, it’s a great gym. The staff, like Bernice, are helpful :)

Positive experience: Affordable gym, equipment works and great atmosphere.

Fantastic experience: Beautiful and friendly staff; as you walk in, you are greeted by a beautiful smile from the lady at the front desk and a wide range of activities. Up-to-date equipment and easy-to-use, also an easy membership sign-up—it's just overall a welcoming atmosphere.

Fantastic experience: The gym is really nice, I love the fact that you’re greeted with respect and manners at the front desk and that makes training there even easier

Fantastic experience: Very polite staff! Questions were answered very clearly and she was super patient on the phone with me so much appreciated customer service!

Fantastic experience: I called recently asking some questions about the gym and Jessica was amazing! She showed kindness and patience ensuring I had all my questions answered clearly and was very helpful. Definitely a new favorite here, thank you again Jessica!

Fantastic experience: Phenomenal Staff, top-notch equipment, and enough motivation in the air to make you think you could actually enjoy leg day. Shout out to Chance, Bernice, Isabella, Aisha, Akellia, Jessica, Naod... and all the personal trainers!

Fantastic experience: I called for inquiries and Jessica was incredibly helpful in answering all my questions. Definitely gonna check out this location more!!!

Fantastic experience: This gym is amazing! Best gym in city!! Great yoga classes !!

Fantastic experience: Great gym and an even better staff + community. I'm always happy to be here !!

Fantastic experience: Amazing facility with friendly staff!

Fantastic experience: Started working out in November last year and it’s been one of the best experiences I’ve had… the vibes overall just 10/10

Fantastic experience: Very friendly staff, great selection of equipment and the recovery room is top notch! Economical prices and the personal trainers are very helpful

Fantastic experience: I've been here for a while and have never had a problem the workers are very nice and they keep this gym so clean. As well when you ask for something they look into it and fix it asap!

Fantastic experience: Great people and workers!

Fantastic experience: I love this gym so many amazing people and the staff is awesome! All the ladies at the front are so sweet!

Negative experience: Half the equipment is broken half the time, and they take a month to fix it. Not worth the cost vs experience.

Fantastic experience: Fantastic gym. Great price point. They have enough equipment to always have something available within your workout. Great variety and layout of equipment and facilities. Love the staff, extremely friendly and helpful, nothing like the reviews I'm reading, sounds like the 1 star attitudes are beyond inflated. I would definitely recommend this location.

Negative experience: Canceled my membership approximately 2 months ago and they have still been taking out the 28 dollars every two weeks, had to put a stop payment on them for my bank, and they reached out to me a week ago again saying my balance is overdue, I emailed them back saying that I had canceled the membership and that they've taken out enough payments to cover the cancelation fee, they told me that the cancelation wasn't input properly even though I had to go back to cancel two separate times, they then emailed me back saying it was canceled and that I still have to pay the cancelation fee even though they've taken approximately 112 dollars from my bank since the cancelation. On top of that to begin with I wanted to subscribe monthly so that if I wanted to cancel there wouldn't be a fee no commitment, but was pressured by employees at this location to do the year plan and that's where they get you. Be very careful of charges with this gym and keep a close eye on your bank account after cancelation.

Negative experience: I just can’t stand this gym and the people work their

Negative experience: Don't sign up for this gym. It's a waste of time and money.

Fantastic experience: Great Gym and great staff

Fantastic experience: They are awesome

Fantastic experience: Great group classes with excellent instructors.

Fantastic experience: Great gym has everything anyone would ever need filled with the best people

Fantastic experience: Great staff and facility

Fantastic experience: Great atmosphere

Fantastic experience: High quality clean equipment friendly staff

Fantastic experience: w place recommend this stuff

Fantastic experience: Great gym, friendly staff, latest equipment. The hours are good too. Highly recommended if you want to get started or just looking for a new gym!

Fantastic experience: Great people. I was terrified of going to the gum before. The atmosphere is calming and the staff are delightful

Fantastic experience: 10/10 best location in YEG!

Fantastic experience: Almost a year going to this gym, and it's been great!

Fantastic experience: Great customer service

Positive experience: Been going here for almost 5 years, still love it.

Fantastic experience: very king and helpful and a good placeto workout everyone was friendly

Fantastic experience: Chris is fantastic. 10/10. Love the gym just started there a few weeks ago and loving it.

Fantastic experience: I have registered in GYMVMT on April. There was a really really pleasant lady named “Sarah Gabramaskal“ who is a really supportive lady at the gym. She is so kind, supportive, honest, and reliable staff at the gym. If you get any issues or even if you have any concerns, I would recommend talking to her only. She is the best and the reason I'm still at the gym movement is because of her nice behaviour. If I want to write a good review I would love to write a letter to the main office managers that they have to look at these staff. They deserve to be granted and get a good award. All the best wishes for her and GYMMVT…

Fantastic experience: Great gym with great people working there. It has everything you need when it comes to equipment. Highly recommend anyone that’s looking for a gym to train here. Won’t be disappointed!

Fantastic experience: Best gym ever especially the workers: salah does not miss a chance to show excellent customer service and always helps people improve even when he is not on the shift. Most selfless guy ever

Fantastic experience: This gym is great has all the equipment needed very clean and friendly staff who help you reach goals

Fantastic experience: The gym is phenomenal! Customer service is on point(Hey) :) Recommend to everyone.

Fantastic experience: The best gym ever! Makes working out actually enjoyable. Amazing staff

Negative experience: While the gym space and equipment were top-notch, my experience took a frustrating turn after spinal surgery. Trying to quit the gym became a complete nightmare. Despite my medical condition, they insisted I had to show up in person to cancel my membership, making an already difficult situation even worse. Why is it so hard to cancel a gym membership? This lack of flexibility and customer care overshadowed what could have been a positive experience.

Fantastic experience: Good assortment of machines, pretty quiet and clean!

Negative experience: Needs air conditioning! Really hard to workout when it’s a sauna in the gym!! Needs to invest in new equipment. So much of the equipment is really old and not properly working

Fantastic experience: SARA WAS A REALLY BIG HELP, IF YOUR CONSIDERING A GYM, THIS IS THE PLACE, ID RECOMMEND SARA TO HELP YOU GET STARTED!!

Fantastic experience: Sarah was very helpful and nice, she showed me and my friend around and overall was a great first experience

Fantastic experience: Best gym in the city. All they employees are great.

Fantastic experience: This has been my gym for almost twenty years... I can't even imagine going anyplace else! Other places come and go but GYMVMT, even under a different name, will always be there!

Negative experience: FOR THE LOVE OF GOD FIX YOUR AC AT KENSINGTON LOCATION. It's been years and we get told they're working on it. The gym is too hot to be in. My friends and I are about to move elsewhere.

Fantastic experience: Gymvmt Kensington best gym on earth hands down. The members are the nicest people as well as the staff. Huge thanks to Emma for finding a way to fix every broken machine in the gym and thanks to Julia for having the sweetest smile and never fails to greet everyone. I love you guys ☺

Fantastic experience: Great staff good atmosphere in the morning Emma is a joy to be around

Fantastic experience: Great gym !! Love the classes they organise!! Great environment!!

Fantastic experience: Great gym! Front desk lady emma is so knowledgeable and friendly!

Negative experience: This is an embarrassment of a gym. Gymvmt is World Health Club rebranded after going broke - the same management is committed to bankrupting gymvmt as well. There is no AC because they are extremely cheap. They are running floor fans (back home style) causing everyone to stink. Avoid avoid avoid

Fantastic experience: I had a great experience at GYMVMT. The place is super clean and trainers are awesome. I would recommend to anyone…

Fantastic experience: Enjoy going to GYMVMT, the staff there nice people. Emma is great and goes above and beyond for all of the members

Negative experience: My experience with this gym has been wordy. I joined not long ago but never went. They keep charging me and won't let me cancel without going in person. Not recommended and I hated it

Fantastic experience: Great gym & layout. Friendly staff & the group exercise trainers are great! You never feel intimidated and everyone is welcome.

Positive experience: Good gym. I have been a client for 2 years. Gym itself is kept quite clean but the clientele is terrible with public washroom cleanliness, surprising when we are all grown adults. I find myself picking up tp left on the floor in the stalls as well as pt left on the counters quite often. This issue is beyond the staff as they have cleaners on site daily. The odd piece of equipment needs to be multiplied. Ex, every gym should have more than one smith machine (this one could use at least 3). Despite those things, this remains my favorite gym in the area (I've tried them all). The staff is always friendly, especially Emma, she is always smiling and is a great part of the team here.

Positive experience: Great place Most of the staff and trainers are welcoming and personable....also some great equipment.

Fantastic experience: Came in from out of town and got a day pass. Had everything I needed and then some. Great place. If I'm ever in town again I'll be back.

Positive experience: I held a membership at this Gymvmt location for over a year; however, swapped recently to a competitor. The staff at this gym are quite knowledgeable but the equipment and machine are all slowly aging out. The treadmills are continuously broken and out of service for days and require a technician for repair. Once repaired, they are out of services within a few short days after.

Fantastic experience: I’ve been a member for about a year now, and I’ve never had a negative experience. The gym is always clean and the staff are super friendly and helpful. Plus Caitlin and Lori have the best spin classes so I’d highly recommend trying their classes! They cater their classes to all skill levels so whether you’re new to spin or a regular their classes are for you :)

Fantastic experience: Great business and great staff good gym experience

Fantastic experience: Amazing place to train, staff are very helpful and friendly they even know me by name (shout out to Nelson Cassiy and Bailey). Also very clean.

Fantastic experience: Great gym to attend. They a good selection of equipment and free weights. I highly recommend attending the group fitness classes as all the instructor are amazing.

Negative experience: I've started working out this year at gymvmt. I love the staff here, they always greet me with a smile. Nevertheless, I find Emma different from the others she doesn't greet me or look at me. I would appriciate if her personality can change.

Fantastic experience: I only come here for kristen and emma, truly the lights of gymvmt.

Fantastic experience: The staff is very friendly!! Look forward to coming to the classes getting results!

Fantastic experience: Kensington YEG location!! The staff are always inviting and helpful and this place is kept SUPER clean. Best location in YEG

Fantastic experience: Genuinely love this location, Emma always greets with a warm welcome and staff is extremely friendly with everyone!

Fantastic experience: David is the best dude in the biz! Friendly and always smiling! Recommend to anyone and everyone!