Port Colborne YMCA: Vale Health and Wellness Centre

Information about Port Colborne YMCA: Vale Health and Wellness Centre
Opening hours
- Monday: 6:30 AM – 8:30 PM
- Tuesday: 6:30 AM – 8:30 PM
- Wednesday: 6:30 AM – 8:30 PM
- Thursday: 6:30 AM – 8:30 PM
- Friday: 6:30 AM – 6:30 PM
- Saturday: 7:00 AM – 2:00 PM
- Sunday: Closed
Our comment from FitFit Canada about Port Colborne YMCA: Vale Health and Wellness Centre:
The Vale Health and Wellness Centre, located in Port Colborne, Canada, is an exceptional community hub for fitness and recreation. Users rave about the Aqua fit classes, stating they are enjoyable and feel more like fun than exercise. The center is praised for its friendly and supportive staff, who create a welcoming atmosphere for all members.
Visitors appreciate the cleanliness and excellent facilities, including well-maintained pools and a diverse range of sports and fitness options under one roof. Many families enjoy the affordable membership that allows access to various activities, making it a great place to work out and make friends.
While feedback highlights the great parking and accommodating staff, some users have pointed out challenges with the website navigation and limited sports programs for younger children. Additionally, concerns have been raised regarding the family change room design and noise levels from nearby activities. Nonetheless, the overall experience remains positive, making this center a highly recommended destination for fitness enthusiasts and families.
Services, Machines and Guided Classes
Port Colborne YMCA: Vale Health and Wellness Centre: Opinions
Fantastic experience: Love the yoga classes!
Thanks for the shoutout, Mike! We’re so glad you’re enjoying the yoga classes at the Port Colborne Y. Keep showing up for yourself—we’ll be here to stretch, strengthen, and breathe alongside you!
Negative experience: Went to go use the weight room and I was told by someone who works here but was on a day off that I wasn't allowed to be in there cause I'm 12 but the website says you can go and use the gym if you are 12 with a parent and 13 when you are with a guardian and my mom was in there with me
We’re sorry to hear about your recent experience at our YMCA. We are committed to providing excellent service and we welcome you or your mom to reach out to us by email at [email protected] or by calling the Centre at 905-835-9622 and asking to speak with the Centre Manager. We look forward to speaking with you further about this experience and how we can improve going forward.
Fantastic experience: Lots of parking for those who care to do so properly. For those who don't, you can park where you want, how you want.
Glad you stopped by, Logan, thanks for the review!
Fantastic experience: Great facilities, well designed.
Thanks, Steve! We're glad you’re enjoying the facilities. Hope to see you again soon at the Y!
Fantastic experience: Love my Aqua fit classes.
Thanks Maureen, we're delighted to hear that you love your Aqua fit classes at the Port Colborne YMCA! Thank you for sharing your positive experience, and we look forward to seeing you at the next class!
Positive experience: Website is hard to navigate.
Thank you for sharing your thoughts with us Kat! We appreciate your feedback regarding our website navigation. We're sorry to hear your experience with our website did not meet your expectations. Your input is important as we continuously work to improve our online platform for all our visitors.
Rest assured, we'll carefully review your feedback to enhance user-friendliness. Thank you again for bringing this to our attention. We value your support and hope to offer you a smoother online experience soon.
Fantastic experience: They are very friendly
Thank you, Emmy, for your wonderful review! We're delighted to hear that you find our team at the Port Colborne YMCA very friendly. Providing a welcoming environment is our top priority. We appreciate your support and look forward to seeing you again soon!
Fantastic experience: All the staff are very friendly and helpful always. A great place to go and workout and make friends. Aquafit is so much fun and doesn’t even feel like you are exercising. I would give them 10 stars if I could.
We're thrilled to hear about your positive experience with us Darlene! Our team takes pride in providing a friendly and supportive environment for all our members. It's fantastic to hear that you enjoy our Aquafit classes and find them enjoyable. Thank you for your kind words and for choosing us as your fitness destination!
Fantastic experience: Recently, I joined the YMCA Port colborne, this place has excellent different types of sports, aquatic, fitness available in a single membership. Not too expensive and affordable. I really enjoy it and the staff are supportive and the friendly staff. Thank you YMCA team for the best support.
Thank you, Nikunj Patel, for sharing your positive experience at Port Colborne YMCA. We're thrilled you're enjoying our diverse sports, aquatic, and fitness programs. Your kind words about our supportive and friendly staff mean a lot. See you soon at the YMCA!
Fantastic experience: Everything in one spot
Fantastic experience: Great front desk staff! lots of parking besides hockey nights a bit pre difficult. Wish there were more sports programs for my little ones under 13.
Fantastic experience: Friendly staff. Very comfortable atmosphere.
Thank you for sharing your thoughts with us Mary-Anne! We're delighted to hear that you found our staff to be friendly and that you enjoyed the comfortable atmosphere at our center. Creating a welcoming environment is a top priority for us, and we're thrilled that you felt comfortable during your visit. Your feedback is valuable to us, and we're committed to maintaining the high standards of friendliness and comfort that you experienced. We look forward to welcoming you back soon!
Fantastic experience: Love the pool.nice well kept place. Great to use when we are away from Kingston.
Thank you, Nicolaas, for your positive review! We're delighted to hear that you love the pool at our Port Colborne YMCA. We appreciate your support and hope to continue exceeding your expectations!
Positive experience: Just need more options when doing floor work. Maybe do pushups etc on the wall. What a beautiful place. Love it. Everyone so friendly Very noisy from the next gym playing pickleball I think. Can't here our instructor Thx so much
Thank you so much for sharing your feedback Katie! We're thrilled to hear that you find our facility beautiful and appreciate the friendly atmosphere. Your input regarding floor work options is valuable to us as well as the input regarding the gym noise interfering with your fitness class. We're committed to continuously enhancing your experience at our facility, and your feedback is instrumental in helping us achieve that. If you have any further suggestions or concerns, please feel free to reach out. We appreciate your support and look forward to providing you with an even better experience in the future.
Fantastic experience: Love everything about this place, the staff the pool and the light it has, the kids’s pool that it is not very hot. Something about this place makes it welcoming and good
Fantastic experience: This facility is great. So well staffed, always extremely clean and well equipped. Absolutely love the pools, especially the leisure pool as the water is heated. Aquafit classes are great too.
Fantastic experience: My mom and I visited the Vale Health and Wellness Centre, last night, to see a hockey game for Damon and the Welland Tigers.
Positive experience: Nice facility. Lots of parking and well maintained grounds. We enjoy taking the kids to the Easter egg hunt in the spring. Only gripe pertaining to that event in particular is that children only need to find and remit ONE egg for their prize bag. Nobody enforced such stipulations, so older kids rush around scooping up dozens of eggs leaving none for the younger ones to find often leaving them in tears. Staff really have to enforce the one egg policy.
Fantastic experience: Very nice place
Fantastic experience: Great place
Positive experience: Friendly staff, clean facility.
Fantastic experience: Clean and loving the lane swimming.
Positive experience: Nice staff.
Fantastic experience: Nice pool and work out facilities
Fantastic experience: Nice arena Staff were friendly
Fantastic experience: Awesome place to bring the family
Fantastic experience: Christmas party was here great service and venue
Fantastic experience: Joanna has been corresponding with me via email and by phone with great help! Thanks for answering all my questions thus far Joanna!
Fantastic experience: Always friendly staff. Clean facility. Thanks!
Fantastic experience: Friendly staff. Great with kids . Well kept up,clean.
Fantastic experience: This is such a lovely facility with great staff! Love going here to get active.
Positive experience: I love this centre, my only complaint is I wish the family change room had private shower rooms rather than bring open for all to see in the pool area and lobby.
Fantastic experience: Beautiful facility with the lanes and warm therapeutic pool. Skating rink, gym room with great equipment, basketball etc. very well kept. Thank you
Negative experience: One of the worst websites I ever visited. Very complicated, not user friendly. Its very difficult to register for a program. You must provide your whole info each time. You could not access your account unless you are in their building. No connections between your YMCA membership account and the registration system. However, they have wonderful employees.
Fantastic experience: It was a great experience. My wife, 2 daughters and I went to open- swim on Friday night.(630-830) the change room, showers and pool were clean. Many swimmers,but fun.
Negative experience: I felt so unwelcome because of the lady at the desk. She was unfriendly, and annoyed because I was asking for information. I thought she was not prepared to deal with people with accents
Fantastic experience: We love swimming at YMCA Port Colborne. Facility is clean, lifeguards and staff are friendly, professional, accommodating and inclusive.
Positive experience: Warm seats if you are in Arena 1, and the kids gets to run the track. They are switching to the QR code version of the vaccine certificates.
Fantastic experience: The staff are always friendly and cheerful. They always do the best to answer any questions one might have. The facility is clean and in good repair.
Positive experience: All around great facility for exercising, watching sporting events, the walking track is free and a great place for walking or jogging in bad weather. June 2022 the gym was updated and is the best equipped in the area.
Fantastic experience: Great friendly staff. Good prices and amazing programming
Fantastic experience: A great place to work with different levels of fees depending on what you want to do .
Fantastic experience: i witnessed rawdogging in the pool once
Fantastic experience: Love the pools & work out gym! Just wish they offered Zumba!
Fantastic experience: Beautiful clean facility. Pool was nice and warm
Fantastic experience: I love this place
Fantastic experience: We love swimming at YMCA Port Colborne. Facility is clean, lifeguards and staff are friendly, professional, accommodating and inclusive.
Fantastic experience: That's where the Port Colborne branch of the Niagara YMCA is located. Participate in group fitness and volunteer instructor for the Muscle Fit class
Fantastic experience: Coming in staff so caring and helpful. Awesome place for a nice swim. Thank you ladies.
Fantastic experience: Helpful staff great atmosphere and clients very welcoming
Fantastic experience: Very friendly staff. Love taking my kid to the pool, he enjoys his swimming lessons. Overall the gym/fitness center is good -- clean equipment and a nice space, fully stocked on sanitizing wipes -- the roof is still leaky. Hopefully that will be resolved at some point. I really do like coming here alone and during a non-pandemic year there are lots of opportunities for family to play together too (and hopefully soon again, pending everyone being fully vaccinated, of course).
Fantastic experience: When are you going to open
Fantastic experience: I'm so happy to be back in the pool.
Positive experience: It's good for a gym
Positive experience: All the facilities you would want! Great helpful staff.
Positive experience: Staff is great! Lots of activities for kids
Positive experience: Why are all of your programs geared to the retired? Alot of people work and would love to have these programs after 6 ie. Aqua fit Disappointed also that the pool doesn't open until 6:30.....6:00 would be way better for those who work!!!
Fantastic experience: Nice and safe place to play
Fantastic experience: I like swimming at the YMCA
Fantastic experience: Outstanding pool and complex
Fantastic experience: Staff very friendly and Helpful. Very clean.
Positive experience: Great place for children's parties.
Positive experience: Good family recreation centre.
Positive experience: Great service , nice and clean overall and a wide variety of things to do!
Positive experience: Staff are always friendly. Smaller pool is nice and warm. Clean place just some leaking issues in the gym facility.
Positive experience: Nice large location, this place has a lot of parking available, staff were friendly and it was easy to find out where everything was, everything was nice and clean as were the bathrooms, one of the more enjoyable ymcas I have been to, a great location to pick from
Positive experience: Great place for the most part . A little bit irritating when as a paying member , u are denied access to certain things like the pool because of certain events . Members pay for those services , so when not allowed to use it due to what ever reason ( other then maintenance). There should be a discount..or something for the inconvenience, fustrating!! If it wasn't for the pool , and the staff I would definitely consider another gym but the pool is a big seller for many and staff (most)are friendly and helpful.
Fantastic experience: Great
Fantastic experience: Staff are friendly and kind. They are knowledgable and efficient. I love that the building has a Subway. I wish the building had more outlets for my laptop but overall I've always had a great experience.
Fantastic experience: Love swimming there, great and friendly people
Fantastic experience: love it here. staff is awesome
Fantastic experience: Nice facility
Fantastic experience: Great staff.
Fantastic experience: Great atmosphere and never over busy with all the services one expects.
Fantastic experience: Always clean
Positive experience: Very large!
Positive experience: Great facility.
Positive experience: Good place to work out and do other activities .
Negative experience: Sad service not the best cleaned and family change room can look right in. Port Colborne could do better. Over priced for a swim
Hi K9 aid, we're sorry to hear about your negative experience. We'd like to follow up with you to gather more information and address your concerns. We strive to keep our facility clean and maintained to the highest standard possible so we are sorry to hear if you encountered an unclean area. Would you be able to contact us at [email protected] and provide us with additional information about this experience? Thank you in advance.
Positive experience: There is no plus membership. No sauna no hot tub. Smallish workout room. Pools are nice. I'll get back here to talk about classes soon.
Fantastic experience: Best place ever to work out and friendly staff great food there (subway) and awsome family Centre
Fantastic experience: Excellent swimming lessons
Fantastic experience: Excellent staff, clean facilities, not crowded.
Fantastic experience: Very nice walking/running track, ice rinks, multi use gym floors and work out machines. The swimming pools are also great. Great place for any type of workout needed to keep fit.
Fantastic experience: Every time I go to the YMCA everybody there is really nice and polite and sweet I love going to the YMCA
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Port Colborne YMCA: Vale Health and Wellness Centre appears in the following listings:
Port Colborne YMCA: Vale Health and Wellness Centre appears in the following listings:
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