Top Dawgs Fitness and Strongmill CrossFit^®

Fantastic experience: Great spot to go. Always kept a very neat. Love the flexibility anytime all day long.

Negative experience: This gym has been nothing but a headache. ‘Number one gym in welland’ obviously isn’t a very high bar is this is what is considered the best. I paid for a membership 3 days ago and when I arrived at the gym today my memebership card was declined. How can you have a gym open 24/7 and turn off my memebership without staff to turn it back on. Ridiculous, absolutely ridiculous. I never had big issues like this before with this gym other than the staff at the front desk being on a class while working and giving attitude that I wanted to get a membership while they were busy on the class zoom call. If you set your hours to help people don’t be surprised or upset when people come in for memberships between 4-8.

Negative experience: Staff is horrible, go in last week to pause my account cause she says it wont charge me anymore (same as cancelling). It charged me, so i go in and the desk guy says no one paused my account.

Negative experience: Whoever the tall skinny guy is that works the front desk is a horrible employee, I walk in, no one at the front desk so i call the number and he picks up giving me attitude

Negative experience: Trying to charge me for next month if I cancel 10 days before renewal. So I pay for this month but have to cancel midway through the month or they charge me again? On top of it being $52/month, way overpriced for what you get anyways

Negative experience: Wont cancel memberships

Negative experience: CAREFUL WITH PAYMENT. They are like the big bad wolf. Will charge and charge until you cant take anymore. Been asking for 6 months to have my membership cancelled and have done 2 chargebacks already. They wont answer your emails either. If you like the sound of them taking hundreds of dollars go for it. Its a great gym until you want to leave

Positive experience: from what i’ve seen… It use to be the best gym in Welland until they received new owners about a year ago or so... The current owners are ruin the reputation that was built and you will see it in the reviews because everyone speaks about the new treatment they have been getting which are not being met from what they were previously… i’m sad about that honestly

Positive experience: It’s an okay place, some machines are old and need maintenance. Overall it’s good

Fantastic experience: Me and my son did a 1 day free visit to check out the gym. The guy working was great and helped us out and showed us around. The amount of equipment they have is awesome we came at prime time 6 to 8pm and never had to wait really for anything. The dumbells go up to 140 so if your into big lifts it's the place to go. Overall atmosphere was great. We liked it so much we got a membership for the year. Best gym in welland for sure.

Negative experience: Rude staff & run down equipment

Negative experience: Great gym to lift weights at! They have a wide range of weight lifting equipment with weights exceeding most gyms in the region. True 24 hours access is nice as well! Old school warehouse vibes. Nothing else worth mentioning. Wouldn’t recommend.

Positive experience: This gym has potential. My honest recommendation would be hiring a maintenance staff to work on machines that are broken and remove machines that are collecting dust. Another thing I noticed is the lack of people who don't clean up after themselves. Yes, the machines are old and abused, but I personally like that vibe. If the manager is reading this post, reach out to me if you need someone to fix and maintain all equipment. This place could and will be better.

Negative experience: Every piece of equipment is falling apart or will soon. Employees are rude and lazy. Threatened to call the police on my brother for sitting in the parking lot waiting to be picked up. Do not let the 24/7 access and high ratings fool you. They have gone far downhill in recent months.

Fantastic experience: Best gym in the region.

Negative experience: Mid gym. Equipment is breaking, people NEVER PUT THEIR WEIGHTS AWAY, staff is always a hit or a miss. The gym is not very inviting at all, would recommend another.

Fantastic experience: It's a gym. A good no frills gym, with everything you could possibly need to achieve your goals. You want a serious place to workout with like minded people, come here. You want bells and whistles go somewhere else....

Negative experience: If there was another 24hr gym near by I'd switch in a heartbeat. I have a hard time believing that this is the top gym in Welland. The equipment is horrendous and always broken. The hamstring curl and leg extension will literally chew the backs of your legs up because they've been reupholstered with duct tape at some point. Cardio equipment isn't great either. Everything is old and broken. The environment is ok...the etiquette here is pretty much non-existent. No one puts weights away, or cleans up after themselves. Lots of equipment hogs. TVs never work...don't know why they even have any... The system for getting in works about 50% of the time. Wifi is down as we speak. Only one shower in the female change room works. Overall it's alright for a cheap gym...but it's not cheap for a membership. *Edit: Gym still sucks, the owners don't care, emails go unnoticed. If you like gyms with neglectful owners and members with poor etiquette this gym is for you!

Negative experience: Like other reviewers have said, equipment is old and in need of repair. Be VERY CAREFUL when cancelling your membership. I cancelled over a month in advance in person as per their policy and they still charged me. The manager was very rude about it and the back and forth was a headache. This also seems to have happened to multiple people; I have never had this issue with any other gym I have been to. Quite frankly this is very shady practice and the gym is poorly run.

Fantastic experience: A Testament to Classic Fitness and Unmatched Cleanliness at Top Dawgs Fitness From the moment I stepped into Top Dawgs Fitness, it was clear that this wasn’t just any gym. It was a sanctuary for those of us who cherish the timeless philosophy of what a real gym should embody. Top Dawgs Fitness has masterfully preserved the essence of traditional gym culture, focusing on the core values of strength, dedication, and community. It’s a rare gem in today’s fitness world, where the true spirit of hard work and perseverance shines through every corner. But what sets Top Dawgs Fitness apart isn’t just its commitment to maintaining a classic fitness ethos; it’s the impeccable cleanliness that greets you at every turn. It’s evident that the owner places a high value on creating a clean and welcoming environment, which speaks volumes about their dedication to the members’ well-being. The cleanliness of the gym is so remarkable that it deserves a special mention. It’s not just clean; it’s Top Dawgs Fitness clean, a standard that other gyms should aspire to achieve. The credit for this spotless environment goes to the incredible cleaning team, whose hard work and dedication are palpable. Their meticulous attention to detail ensures that every piece of equipment, every locker room, and every shared space is pristine. This level of cleanliness adds to the overall experience of working out at Top Dawgs Fitness, making each visit not just about physical training but also about enjoying a space that feels cared for and respected. To the cleaning team at Top Dawgs Fitness, your efforts do not go unnoticed. The owner must indeed be proud to have such a committed team, as your work significantly contributes to the positive atmosphere of the gym. It’s your dedication that helps make Top Dawgs Fitness not just a gym, but a community where members can focus on their fitness goals in a clean and healthy environment. Top Dawgs Fitness stands as a beacon for those seeking a gym that honors the classic fitness philosophy while providing a clean, welcoming space for all. It’s more than a gym; it’s a community built on the foundations of respect, dedication, and cleanliness. I am proud to be a part of this community and look forward to continuing my fitness journey here.

Negative experience: Continues to charge me a monthly membership fee while I’m out of province for work. I have been very clear via emails I am not in the province and wanted my membership cancelled until I return, however they continue to charge my card using the excuse “you must come in IN PERSON”. Expecting someone to travel 1800kms to cancel a gym membership when phone calls and emails exist is a shady way of doing business. This used to be a “hassle free” gym when it came to memberships however its recent change in ownership has made it quite an unenjoyable establishment. I have been a member of this gym for over 10 years (since it was in the back) and I’ve never had an issue cancelling or reactivating my Membership there. New owners need to do better.

Negative experience: I'll echo what others have said about poor communication and difficulty in canceling memberships. While I was in welland, it was great. No frills and felt like you were working out in a dungeon. Machines were consistently busted, but that's par for the course. I still gave it 5 stars initially. That said, there is no reason for the in person cancelation of membership in 2024, and especially considering there is no one at the desk 99% of the time.

Fantastic experience: I see why Top Dawgs is voted #1 only after one week.

Negative experience: Terrible experience with owner. Would not recommend

Fantastic experience: The equipment is great, and it hasnt had any closures when I've tried to go so far, which is awesome.

Fantastic experience: Lovely staff and gym environment. A bastion of integrity and small town feel in a corporate world. Well worth the price, trustworthy, and the environment is second to none. If you’re serious about working out, or have any intention of going to the gym at least once or twice a week, this is the place.

Negative experience: Second time trying to sign up. Came mid day the first time waited 30 minutes for staff, no one came. Today around 3pm. The person that works the front desk has a sign saying in the gym, ring walkie talkie for staff. I’ve been waiting for 50 minutes. Randomly pressing the walkie talkie button. No one ever came. First experience is extremely lacking. As there are no staff.

Positive experience: Really great gym, people are always friendly and not judgy towards new people starting out. I would give it 5 stars but the equipment needs some work, a bunch of cardio machines don't work or have functions that don't work (treadmill incline, etc.) And some weight machines have damage but are usable.

Fantastic experience: Really awesome

Fantastic experience: Best gym around!

Fantastic experience: Best gym in town

Fantastic experience: I love this gym. It has all that I need and more and more importantly, it isn't overcrowded causing me to wait for machines.

Positive experience: Really great gym, people are always friendly and not judgy towards new people starting out. I would give it 5 stars but the equipment needs some work, a bunch of cardio machines don't work or have functions that don't work (treadmill incline, etc.) And some weight machines have damage but are usable.

Fantastic experience: Very clean gym, membership pricing is reasonable

Positive experience: Nice gym etiquette. Nice and clean friendly staff, equipment needs some update for the monthly fee we pay some of it looks like it will fall apart at any given moment Thats the only reason i didn't give all 5 stars.

Fantastic experience: I’ve been going to Top Dawgs for several years now. It’s a very clean gym, the staff is amazing and they have so much to offer! They are always looking out for the members and continuously improving. Beast Shakes has awesome products and the Top Dawgs Merch is super comfortable. Would highly recommend!

Fantastic experience: Staff is super friendly and accommodating. I purchased a subscription for a few months and ended up getting into an accident. Not being able to return back to the gym I called them and explained my situation they extended my subscription for as long as I needed. Super helpful highly recommended.

Fantastic experience: Positive: Communication , Professionalism , Quality I’ve been going to Top Dawgs for several years now. It’s a very clean gym, the staff is amazing and they have so much to offer! They are always looking out for the members and continuously improving. Beast Shakes has awesome products and the Top Dawgs Merch is super comfortable. Would highly recommend!

Fantastic experience: My favorite gym in the world. The smoothie bar is the best. I moved away since I finished school and I miss it a lot. Great for specific athletes of powerlifting, strongman, weightlifting, crossfit or bodybuilding. Lots of specialized equipment and friendly people.

Fantastic experience: This fitness centre is by far the cleanest gym Ive ever seen. Local family,owned and operated by Josh Gervais who goes the extra mile 7 days a week!!! Everyone is sooo welcoming and helpful...great people...atmosphere... and sooo much room over 20 k sq ft!!!! ! Love all the services it has to offer! So much under one roof! Awesome gym!!

Fantastic experience: Big place with heavy things to lift, and very cleanly.

Fantastic experience: Great staff very clean and healthy environment

Fantastic experience: Very clean gym, membership pricing is reasonable

Fantastic experience: Great gym atmosphere! All the members are super friendly and offer a welcoming environment. The staff are super friendly and motivating. They have done such a great job keeping their facility clean during these tough times. 10/10!!

Fantastic experience: I started going to the gym in August and I regret not coming sooner! The gym is very clean, its a great atmosphere, welcoming and there is something for everyone. Whether its classes, your own thing, specialty training its the place to be! I love going here, and with the current C word the staff and members are doing everything they can to make it a clean and safe environment for all!

Positive experience: Fantastic equipment and Areas for CrossFit, simple strength training, body building and more. Everything is clean and the employees maintain the scent to not be other body odour. Only complaint is the price. If you're only looking for a place to lift weights save your pennies. This is definitely a place for commitment towards your goals.

Fantastic experience: Best fitness club in the Niagara region

Fantastic experience: One of the best gyms I’ve ever been to! Owners are also amazing! Clean and fun! Def makes you want to actually go!!! L.C

Positive experience: Very good vibe and didnt see any judgy people

Positive experience: Great place Friendly people All kinds of weights and machines Very large inside Change room is ok

Fantastic experience: Have been going to Top Dawgs since they opened so I have had experience with them all through their upgraded renovations/relocations. The facility is of high quality, always extremely clean and well kept. All exercise equipment is in top condition and relatively new, in addition to housing lots of equipment that is beyond what you would expect to find in a typical gym ranging from powerlifting/strongman equipment, crossfit, rowing ergs, assault bikes, etc. Another great feature is the facility has 24/7 access for members.

Fantastic experience: Awesome gym! Visiting from Winnipeg, I instantly felt at home here, met many cool people during Crossfit workouts. Thanks Josh and Alex for the great coaching! Also thanks Casey for showing me around. Programming also top notch. Hopefully I can get back here soon!

Fantastic experience: Great workout spot

Fantastic experience: Have been going to Top Dawgs since they opened so I have had experience with them all through their upgraded renovations/relocations. The facility is of high quality, always extremely clean and well kept. All exercise equipment is in top condition and relatively new, in addition to housing lots of equipment that is beyond what you would expect to find in a typical gym ranging from powerlifting/strongman equipment, crossfit, rowing ergs, assault bikes, etc. Another great feature is the facility has 24/7 access for members.

Fantastic experience: Great facility, great members and even better staff! Whether I'm there to stretch, workout or take cross fit class I always have a quality work out due to there wide range or trainers, equipment and large amount of space.And its reasonably priced for a gym!! 10/10 would recommend

Fantastic experience: Very clean gym, lots of variety, friendly staff. Definitely recommend this gym!!

Fantastic experience: great people! super clean

Fantastic experience: Best gym in the Niagara Region

Fantastic experience: Awesome, immaculate gym with great owners who are ever-present, working hard and are truly friendly and approachable! As a woman I always feel comfortable and safe here... They have created a wonderful, respectful, motivating culture here...By far the best gym and facilities in Welland by a long shot!!

Fantastic experience: Best gym ever!!!!!!

Fantastic experience: best gym in the niagara region by far. i have been to almost every gym in niagara. nothing compares to this gym!

Positive experience: Great dog groomer

Fantastic experience: Home

Fantastic experience: This gym is great, the staff are friendly and helpful, the equipment is top notch and the gym has a section for everybody at any level of fitness. Oh and the price is very competitive in terms of all the equipment you get access to

Fantastic experience: Home

Fantastic experience: Wonderful place feels good to be there so homely everyone's just awesome there keeps you motivated

Fantastic experience: Great facility with something for many levels and styles of training. Friendly and very knowledgeable staff who know their members by name. Definitely the best gym in town.

Fantastic experience: best gym ever i love the monthly price and i love the welcoming atmosphere. always great music playing, feel safe there at all hours, clean washroom, always something new to try. tell your friends to join no regrets