G & M Fitness Health Club And Personal Training Studio
Information about G & M Fitness Health Club And Personal Training Studio
Opening hours
- Monday: 9:00 AM – 8:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Our comment from FitFit Canada about G & M Fitness Health Club And Personal Training Studio:
G & M Fitness Health Club and Personal Training Studio, located in Port Colborne, Canada, is a fantastic destination for anyone seeking a comprehensive fitness experience. Our facility boasts a wide variety of equipment, spanning two levels and available 24/7, ensuring that you can work out at your convenience. Whether you prefer machines or free weights, we have everything you need for an effective workout.
Our members appreciate not only the array of fitness machines but also the clean and well-maintained environment. The supportive staff is friendly, knowledgeable, and always ready to assist. Many visitors love the atmosphere, which is described as comfortable and welcoming, with clients of all fitness levels encouraging one another.
While we continually strive for excellence, some users have suggested that certain pieces of equipment could be updated. However, our commitment to cleanliness and customer support has positively resonated with many guests, with several stating they plan to return for future workouts.
Overall, G & M Fitness is recognized as a great local gym dedicated to fostering a community-oriented fitness environment, perfect for both seasoned athletes and newcomers alike.
G & M Fitness Health Club And Personal Training Studio: Opinions
Negative experience: Good gym overall, but my monthly membership (which costs $50) keeps getting canceled every 10 days despite being paid. This forces me to re-purchase access and spend $100–$150 per month. The issue needs to be fixed, as it disrupts my ability to train after work
Hi there. We are sorry to hear about this issue and that should not be happening. It sounds like you may have purchased multiple memberships through the app with different expiry dates causing this issue. If you could contact us either by email at [email protected] or call our front desk at 905-834-0550, we can resolve this for you and refund any funds that have been overpaid so this doesn't continue to happen. We also have other membership options that might be better for you if you are staying long term that will be cheaper each month as well. Thank you and we look forward to hearing from you to resolve this issue.
Fantastic experience: this gym is great!! i love the equipment options they have. friendly and helpful front desk staff and a friendly atmosphere. highly recommend!
Hi Alexa. Thank you so much for your review and feedback! We appreciate it!
Negative experience: My app wasn’t working when I tried to come in on a non staffed hours day. Someone was sitting behind the counter when someone else let me in. Tried to ask a question and was the person was pretty rude, didn’t want to offer help even when they were sitting behind the counter. Continued to talk to someone else. Other than that the gym is okay.
We are very sorry to hear of this experience. We strive for exceptional customer service at all times. If you could please contact us at [email protected] so that we can rectify your issue with the app and learn more about the details of this interaction so it can be addressed, we would appreciate it. Thank you and we apologize once again.
Fantastic experience: BEST GYM EVER!! And the shakes are the best
Thanks Sara! We appreciate the feedback and the review!
Fantastic experience: Great staff and excellent equipment
Thanks Fletcher! Glad you are enjoying the gym! We appreciate the feedback!
Fantastic experience: Great gym! Great equipment, really friendly community, will be coming back! :)
Hey Adam. Thank you for the review! We appreciate it and look forward to seeing you back again!
Fantastic experience: My favorite place
Hi Daniela. We are happy to hear your enjoy the gym! Thank you for taking the time to leave us a review!
Fantastic experience: Great, great service. Great people. highly recommend.
Hey Jason. Thank you for taking the time to leave us a review! We appreciate the feedback!
Positive experience: Staff is excellent and always very helpful
Thank you for the positive feedback Matt! We appreciate your review!
Fantastic experience: Friendly environment and very inclusive. Couldn’t imagine a better gym to go to!
Thanks Marissa! We appreciate the feedback! Glad to hear you enjoy the gym!
Fantastic experience: Super friendly
Hey Zachary. Thank you for leaving us a review! We really appreciate it!
Fantastic experience: Great gym, great equipment, great people!!
Hey Marek. Thank you for the review! We appreciate your feedback!
Fantastic experience: G&M Fitness is one of my favorite gyms in Niagara. The facility is always improving with ongoing renovations, and the front desk staff are super friendly and helpful. Great atmosphere and equipment. I highly recommend!
Thanks Josh! We appreciate the feedback and you taking the time to leave us a review!
Fantastic experience: Exquisite equipment, exquisite staff, phenomenal mirrors
Thank you Zakk! We appreciate the feedback!
Fantastic experience: Best gym ever ,, 2 floors fully equipped!!
Hi Brooke. Thank you so much for your review! We are happy to hear you enjoy the gym!
Fantastic experience: awesome gym, clean and a lot of machines! nice and welcoming staff - convenient app setup
Hi Brenda. Thank you for leaving us a review and we are glad to hear that you are enjoying the gym and our app!
Fantastic experience: Best gym in the world Dave at the desk is always super helpful any questions about diet or routine you can go directly to him
Hey Austin. We appreciate you taking the time to leave us a review! Thank you for your feedback!
Negative experience: First I want to say that my review is not based on the gym equipment, cleanliness or quality of the gym. All of that is perfectly fine. My issue is people setting up tripods and filming. While I understand that they expect people to only film for personal reasons, I am still extremely not comfortable being on camera. I also have this belief right or wrong that someone setting up a tripod is not filming for personal reasons. I also want to stress that the customer service we got setting up the membership was first class and honestly today being told so casually it’s ok if we cancel our membership over this was completely out of nature from our first encounter. If people filming doesn’t bother you, go to this gym, otherwise you now know a rule they don’t tell people in advance.
Hi Ryan. We understand and appreciate your review. First, we would like to address that we don't give people a hard time about cancelling memberships. We view that as a positive customer service aspect as most people’s complaints about gyms is the fact that they make it difficult to cancel and they leave with having a negative experience. We always try to keep a positive relationship with our customers, regardless of the situation.
As far as our policy on filming, we do allow it, yes, but the member must only be filming themselves and not have the camera facing out into the gym where others could be filmed. A few members work with online coaches or film themselves to correct their form for certain exercises. We are not going to discriminate against that. In the specific case that you are referencing in the gym, the member had their camera set up facing them with the wall as the background, not out facing the gym or other members, so they were not breaking any rules. We do our best to ensure that anyone who is filming (which isn’t many and don’t want to make it seem like there are always members in the facility filming) but it occasionally happens, are following our rules and if they are not, we would step in and not allow them to film anymore. We also understand if you are uncomfortable that someone is in the facility filming themselves and respect your feelings, which is why when you requested us to cancel your membership over the phone because of it, we accommodated you, no questions asked and no hard feelings.
Having said that, we are sorry to see both you and your husband go and wish you both all the best!
Negative experience: Allows people to film and don’t care that other members are uncomfortable with a film studio being set up. Equipment is old and the upstairs has cobwebs throughout the ceiling. Staff is more concerned about pregnant women being able to do what they want with no regards to others.
Hi Russell. We addressed this issue in our response to your husband Ryan's review and our policy on filming. At no time do we allow members to film other people. The member that you saw had their camera only pointing at themselves with the wall as the background. Yes she was pregnant and not sure what that has to do with it, but no members privacy was comprimised by her filming herself doing an exercise. We are sorry and understand if you felt uncomfortable, we do our best to accomodate everyone. We wish you and your husband all the best and are sorry to see you go.
Fantastic experience: Friendly staff, I enjoy that they have a sauna/tanning bed, and especially that they make smoothies on site best for after a workout!!
Hi Mackenzie. Thank you for leaving us a review! We are glad to hear that you not only enjoy the gym but some of the other amenities we offer as well!
Fantastic experience: Great atmosphere Clean and friendly staff
Hi Leanne. Thank you for your review! Glad you enjoy your workouts at the gym!
Fantastic experience: Favourite gym in Niagara by far. Great staff, very clean and the variety of equipment is awesome. The old school equipment still kicking around is really cool as well. Highly recommend this gym
Hi Jack. Thank you for all of the great feedback and taking the time to leave us a review! We are happy to hear you are enjoying the gym!
Fantastic experience: Good stuff guy's
Thanks Howie!
Fantastic experience: Love the 24/7 access!! Lots of machine options, and more have recently been added. They have rings, weighted sled, landmine, open area with mats, and boxing bag as well. The main thing I'd love to see changed would be for the backrest of the lying leg press machine able to adjust to a lower angle: helps those of us who have back issues.
Hi Janice. Thank you for the review! We appreciate the feedback!
Fantastic experience: Great gym. Have been there for around 3 months. Staff is courteous knowledgeable and friendly. Been an excellent experience
Hi Dave. Thank you so much for taking the time to give us your feedback and leave us a review. We appreciate it and are happy to hear that you have had a great experience so far!
Fantastic experience: Amazing
Thanks Amy! We appreciate the review!
Fantastic experience: Gym good
Hey Charlie. Thank you for leaving us a 5 star review!
Fantastic experience: Top tier gym with top tier staff and equipment. Very warm and welcoming environment. Highly recommend!
Hey Matija! We appreciate you taking the time to give us your feedback and leave us a review! Thank you!
Fantastic experience: Great Gym and even better employees
Thank you for the review and positive feedback Chase!
Fantastic experience: Best staff/gym in niagara. Always improving equipment and a very friendly environment for everyone!
Hi Kohl. Thank you for leaving us a review. We appreciate it!
Fantastic experience: G & M is an amazing gym the staff are kind and helpful and the large variety of equipment is great for your workout.
Thank you for the awesome review! We are happy to hear you are enjoying the gym!
Fantastic experience: G&M fitness has been a great spot to change my life at. The staff are friendly and helpful. The equipment is well maintained and easy to use. Love coming here every day
Hey Josh! Thanks so much for your review and we are happy to have been a part of your life cahnging journey!
Fantastic experience: G&M fitness is the best gym on earth️♂️
Thanks Kyra! We are happy you are enjoying your experience with us!
Fantastic experience: G and m is a great family gym for the whole family. The staff is amazing always there to and help and give suggestion. They want you to succeed as much as you do.
Hi Carrie. Thank you for taking the time to leave us a review! We appreciate the feedback!
Negative experience: Horrible gym ! Don't join ....not worth $50/m.....staff are pukes.....don't join....
Hi Ron. Your behaviour towards our members and staff is unacceptable. Threatening members and staff will not be tolerated hence you losing your membership. Sorry you felt the need to come leave us a poor review because of it. We stand by our decision and strive to keep the gym a friendly and safe atmosphere for everyone.
Negative experience: Prices are whack $12 for a day pass when you can go to planet fitness and get a monthly pass for $15
Hi Marshal. I am sorry you felt the need to leave us a 1 star review based on the price of our day pass. Our day passes are priced inline or cheaper than most other gyms. You can also try us for a no obligation 30 day trial for $19.95 that will give you 24 hour access to the facility. That might be a better option for you to try us out!
Fantastic experience: G&M Fitness is a very well run, gym. A wide variety and abundance of machines and equipment, very reasonable rates, knowledgeable and experienced staff and trainers, topped off with an excellent family vibe. I feel like my Fitness and Health is their #1 Priority.
Hi James. Thank you for your amazing review! We really apprecaiate it and are happy to hear that you are having a great experience!
Fantastic experience: Goated gym.
Hi Josh. Thank you for leaving us a review! We appreciate it!
Fantastic experience: Vintage equipment and amazing workers
Hi Jakob. Thank you for the review and we are happy to hear you enjoy the gym!
Fantastic experience: Very clean, friendly environment from the people who work there to the people in and out every day. The staff even reach out via email to check in when you've missed an extended period of time!! Such a great place to go for your fitness journey.
Thanks Chris! We appreciate the review and are happy to hear that you enjoy the gym!
Fantastic experience: Outstanding staff and facility. Love the 24 hour access! Thanks Gino & Matt!
Hey Derek. Thank you for taking the time to leave us a review! We really appreciate it and are happy to hear you enjoy the gym!
Fantastic experience: I was visiting town from Virginia and used G&M to workout while in town. The facility is awesome and has everything you need. I also met a few very nice people! Lot of fun. Great atmosphere to work out. Edit to add: Looking forward to some great workouts in Oct 2024 when I will be back in town.
Hey Jeff. Thank you so much for your review and for visiting our gym while you were in town. We are glad to hear you enjoyed your workout with us!
Fantastic experience: I have been going to G&M since 2016. It’s a great gym with lots of equipment and space. Even when it’s busy you will always find machines that will suit your fitness needs. They are open 24/7 which is my favourite part! They also give a discount if you work for the region which also keeps me coming back. Thank you for taking part in keeping me healthy and happy :)
Hi Kristina. Thank you for leaving us a great review! We really appreciate it and we are happy to hear you are enjoying the gym. Thank you for your support over all those years!
Fantastic experience: Great Gym. Wide variety of equipment, everything you need for a good workout whether you prefer machines or free weights. Also a turf area with a sled, rings, and a punching bag upstairs. Some equipment is older however very well maintained and clean. Staff accommodating and helpful. Wide variety of people, comfortable environment
Hey Jeremy. Thank you for taking the time to leave us a review! We appreciate it and are glad to hear that you are enjoying the gym!
Fantastic experience: I have been going to this gym for 3 months now. Being in the military, I have been to numerous gyms across Canada and other countries and feel pretty accustomed to using gyms. I appreciate the engagement level of the staff both in person and via social media. The gym has everything I am looking for to keep in shape. It is located in downtown Port Colborne near ample parking lots. I usually go at 9pm at night. There are very few people when I go. When you sign up you receive a swipe card which allows you 24 hour access. The gym is on two floors. Sometimes after doing squats or heavy leg days, the stairs are brutal to walk down. I guess that is just a good gage of how well the work out went. Limping down the stairs has become a bit of an inside joke for my work out partners and I. Great gym overall.
Hey Nathaniel. Thank you for your review! We really appreciate the feedback and glad that you are enjoying your experience at the gym!
Negative experience: Unfriendly staff member made my experience anything but pleasant. As it’s the only gym in town I tried it out but returned to my original gym before my subscription was up. Only good thing was the sauna, machines are old & outdated don’t recommend.
Fantastic experience: An excellent gym with great support
Hey Jim. Thank you for the review! We really appreciate the feedback!
Fantastic experience: Best gym in town
Thank you so much for leaving a 5 star review! We really appreciate it!
Negative experience: Completely awful.
Hi there. We are sorry you didn't have a good experience with us. Could you please let us know how we could have improved your experience?
Fantastic experience: I'd have gone here forever if they had classes. Great gym.
Thank you for your 5-star review. We appreciate you taking the time to let us know what you think! Sorry we don't have the classes you are looking for but glad you enjoy the gym!
Fantastic experience: Great place for a workout. Great staff, service and equipment.
Hi Adam. We appreciate you taking the time to leave us a review! Thanks so much!
Fantastic experience: Great variety of machines, the staff is friendly and knowledgeable.
Hi Kim. Thank you for the 5 star review! We really appreciate you taking the time to let us know your experience with us. Glad you are enjoying the gym!
Fantastic experience: I've been going to G&M for five years now. Great staff, affordable pricing and two levels of equipment !
Thank you for your review and for your support over the last 5 years!We appreciate it!
Fantastic experience: Great gym. Had my first session last night. Facility is clean, staff is friendly and helpful. Cant wait to come back tonight.
Hey Emily! Thank you for leaving us a great review! Glad to hear that you enjoyed your first workout! We look forward to seeing you back for your next one!
Fantastic experience: Really good gym I 100% recommend
Thank you so much for taking the time to leave us a 5 star rating. It is much appreciated!
Fantastic experience: It was awesome! Handsome staff, 24 hour access, and REAL equipment!
Fantastic experience: It's got everything I could hope for a just a bit more. Long time admirer finally decided to take a chance and I'm happy I did
Fantastic experience: Just joined. Looking forward to tomorrow when I start my fitness journey
Fantastic experience: Beautiful and clean local gym with great equipment and great staff!
Fantastic experience: Great gym.. Matt is always welcoming
Fantastic experience: They have heavy things that you pick up and set down. Then rinse and repeat like shampoo
Fantastic experience: Nice clean Gym? Open 24 hrs to members, good selection of equipment and free weights.
Positive experience: I'm in town for some work. I have been to a few gyms in my travels and seen the spectrum from horrible to brilliant. This gym has an amazing feel. Long time running. A team of very friendly employees who made getting signed up a breeze. Clean and respected. I also love their overall philosophy, community and giving back. Go check them out.
Fantastic experience: The place to workout in Port!
Positive experience: Clean and great
Positive experience: Nice gym, nice management. Bad colour scheme, pretty dark inside. Would be 5 stars if it was brightened up inside. But overall good place!
Fantastic experience: If you want a gym with a great atmosphere, equipment and staff. This place is great. Alot of room, even in rush times. 2 floors of equipment. Open work area as well.
Fantastic experience: The staff is very friendly. The gym is very clean and well equipped. It is open 24 hours, so I can workout anytime.
Fantastic experience: Very clean and spacious. Clients are great people. Staff is very knowledgeable.
Fantastic experience: The place to workout in Port!
Fantastic experience: Clean friendly environment, lots of spray disinfectant bottles for wiping down machines, If everyone does their part, we all be good.
Fantastic experience: Great place to exercise for affordable price. Nice and knowledgeable staff.
Fantastic experience: I've been a member of G&M for many, many years. The membership price is reasonable, and it has all the equipment you'll need for a great workout. Best of all, open 24 hrs. I'm not there very often during staffed hours, but I've dealt with co-owner Matt and some of the other staff on several occasions, and it was always a pleasant experience. More of these "mom & pop" gyms should be supported over the overpopulated big box joints.
Fantastic experience: Friendly environment,staff and members. Joined with my wife and surprisingly we've been enjoying it very much in our first month
Positive experience: Good gym. Lots of equipment. Friendly staff.
Fantastic experience: Great guy that works every day
Fantastic experience: Gino and Matt are friendly. Nice place to work out.
Positive experience: Good variety of free weights upstairs and machines on the main floor. Not too many lockers available for day use though. They all seem to have locks on them...
Negative experience: Needs a good dusting on pipes & ceilings . Machines seem to be well maintained, should replace # identifiers on machine that are missing them to assist new clients.
Positive experience: Pretty good gym. Good staff. Needs some other classes like zumba. Management is great to deal with.
Fantastic experience: The price is decent especially if you take the year contract I think it’s about $10 discount per month. The staff are awesome. The members are respectful. My only regrets is I paid for a year but had to be away after surgery but going back this Sunday finally
Hey Ben. Thank you for the review! We appreciate it and look forward to seeing you back at the gym!
Fantastic experience: Great gym, been going there for a little over a year, has tons of equipment, everything I need.
Fantastic experience: The price is decent especially if you take the year contract I think it’s about $10 discount per month. The staff are awesome. The members are respectful. My only regrets is I paid for a year but had to be away after surgery but going back this Sunday finally
Fantastic experience: Affordable monthly membership. Friendly educated staff. Two levels, big clean space. Much to offer all levels of fitness.
Fantastic experience: Reasonable monthly rates. Friendly staff. Clean. Much equipment offered. I enrolled because I like how they're open 24hrs.
Fantastic experience: For our family the gym is close by. Easy to access 24 hours a day.
Fantastic experience: Great local gym that has out lived many other previous gyms for 30 plus years,lots of equipment and free weights, which is great for hardcore or just a beginner.
Fantastic experience: Full of heavy things to lift up. Two floors, 24 hour access with sauna and tanning beds during staff hours.
Fantastic experience: Equipment usually well-maintained, and staff are helpful.
Fantastic experience: The best gym around, everyone is nice except one guy who's kind of rude
Positive experience: Problem Solved
Hi Josh. I am sorry this situation was handled poorly on our part. Can you let me know when this happened so we can look into it further and ensure the quality of our service to everyone?
Fantastic experience: Full of heavy things to lift up. Two floors, 24 hour access with sauna and tanning beds during staff hours.
Negative experience: I personally wouldn't get a gym membership here for a number of reasons. Name a few They are way to strict a lot of rules staff is little to no help and it is very expensive to workout at a gym that has very little equipment. Go to worlds gym.
Hello Jesse,It seems that you have recently visited a big box gym and are looking at our gym now as insufficient. We take comments such as yours very seriously as we want everyone in our gym to be happy and satisfied with our services. We have reviewed your membership status and found that not only are you a member, but are using the gym regularly. We are very concerned with the fact that you are unhappy with our gym and more concerned that you took it upon yourself to give us, what we feel is a very unfair and thoughtless review. To be fair to us, I’d like to offer bit of clarity for you so that you may see things a bit differently in regards to our gym. First of all, the comparison you are making is with a big box, franchise gym, namely World Gym. A fair comparison would be to find a city the same size and demographics of Port Colborne and compare their gym to ours. I’m certain that would change your opinion. There are very good reasons that you will never see a big box franchise gym in a city like ours. Secondly, although we do not have hundreds of pieces of equipment in our gym, there rarely is any waiting time for any piece and if you are looking for a specific piece of equipment that we do not have, we’d be glad to show you how to compensate. We doubt very seriously that you need a specific piece that we do not have. Our collection of equipment is actually quite extensive. Thirdly, we consider our staff second to none in Niagara as we as owners have between us over 40 years of experience and certifications from The American Council on Exercise, not to mention, literally thousands of hours of continuing education, something that very few trainers in Niagara can offer. In regards to pricing, if you compare our pricing to other gyms in small towns run by the owners, you’ll find that our prices are in line with everyone else. The pricing structure you are comparing us to is that of a completely different business strategy, in which most find themselves spending even more money than is advertised, and in regards to our strict rules, I consider that a compliment, thank you for noticing. Most people expect and appreciate a business run that way. It just shows pride of ownership and that the owners actually care about how customers conduct themselves in their facility. Finally Jesse, we would ask that if you are having regrets about joining our club, we would be more than happy to let you out of your contract. The last thing we want to have in our gym is an unhappy customer, especially one that prefers to broadcast their unfounded complaints to the world. Lastly, for the record, no matter how you choose to move forward from this, we would genuinely like an opportunity to make you more comfortable in our gym and with your training here if you’d just give us an opportunity.Regards,Gino and Matt Spada, G&M Fitness
Fantastic experience: Great club, lots of equipment to get the results you're looking for.
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