GYMVMT Fitness Club - Calgary Place

Negative experience: Poor communication and lack of ability to correct their mistakes.They don't value your patronage here nor do they treat you with respect or honor their own marketing promotions- which is not ok. The person who I spoke to at the front desk today said "we don't have to give you our promotional offer if we don't want to and don't feel like you align with our gym". It's not ok to say this to someone who is just trying to access your facilities to test out whether this is a suitabile gym or not due to the promotions that you yourself as a business are offering. There are plenty of other gyms out there for people who are looking for a place to workout. Gymvmt, due to my experiences with it, as someone trying to gauge whether it's a good gym to buy a membership at, is a terrible place. Go somewhere that honors your business and you as a person instead

Fantastic experience: Salena is always positive and welcoming. Very easy to speak with

Fantastic experience: Moderno y muy completo

Fantastic experience: When I joined GYMVMT at Calgary place in June I asked to be paired with a personal trainer who could help me get to a pull up. I have been working on getting a pull up for the last 13 months on my own .Training with Natalie Gajovska achieved my goal . I am now able to do a full pull up after 4 sessions with Natalie.She is an incredible athlete and personal trainer with a trained eye for movement . She has creative workout plans that have challenged me and allowed me to gain more strength. She tailors workouts for my body and fitness goals and each workout is challenging and fun. Her attention to detail and postural awareness makes her an incredible trainer. She holds me accountable during our sessions and provides undivided attention. She is enthusiastic and very supportive. I highly recommend Natalie to anyone wanted a personal trainer. The gym is incredible, clean and has wonderful equipment and lots of windows for light.

Fantastic experience: Ana went above and beyond! She was so knowledgable and helpful with all of my questions and concerns. Would absolutely recommend !

Fantastic experience: Great gym in the heart of the city, equipment constantly maintained and plentiful, and meticulously cleaned. Classes are top notch and the personal trainers are truly amazing, in particular Natalie, who tailors each workout to the clients’ condition and always mixes it up to make it interesting and fun!

Fantastic experience: I’ve had a wonderful experience working with my coach - Natalie. She is not only professional and knowledgeable but also genuinely kind and approachable. What really stands out is how she takes the time to understand each client’s unique situation, needs, and goals. Rather than using a one-size-fits-all approach, she carefully designs a personalized plan that truly works for the individual. Her thoughtful guidance, encouragement, and attention to detail make the training process both effective and enjoyable. I feel supported every step of the way and have seen real progress thanks to her tailored coaching style. I highly recommend her to anyone looking for a coach who truly cares and delivers outstanding results.

Fantastic experience: Great gym, I train with Natalie and she is great, very professional, really pushes me and gives me some variety to incorporate into my days that I don’t train with her. Would definitely recommend this location and Natalie to anyone, no matter what your fitness journey looks like.

Fantastic experience: Natalie is wonderful to work with. She's incredibly knowledgeable and she tailors our workouts to meet me where I'm at while still making sure that I get a solid workout in. Highly recommend!

Fantastic experience: This is a fantastic gym with friendly and professional staff. The facility is always clean and creates a welcoming environment. I work with a trainer named Natalie, who is amazing and knowledgeable. She has helped me reach the next level in my fitness journey. I highly recommend this gym and their trainers. Keep sweating and getting better, and let them help you along the way! I highly recommend them.

Fantastic experience: I’ve been really happy with my experience here. The atmosphere is motivating and the equipment is well maintained. Natalie, my personal trainer, is fantastic; she’s supportive, knowledgeable, and makes every session enjoyable.

Fantastic experience: I've been going to GYMVMT for a few years now and want to give a shout out to the positivity and energy that Coach Natalie brings to the gym. She keeps me motivated to keep coming back! Thanks Natalie!

Fantastic experience: I’ve been training with Natalie for a while now, and I can honestly say she’s one of the best coaches I’ve worked with. She has so much professional experience, and you can really feel it in the way she builds the workouts. ❤️

Negative experience: I’ve been their client 2 times, I don’t remember how I cancelled my membership last time, but this time I was sure that I’m on month by month membership and cancel it any time with 30 days notice, but it turned out that I was on a one-year contract and they charged me a cancellation fee ( which was never mentioned before) and two more weekly payments. So yeah…in general good equipment and not too busy for downtown…but things like this leave an unpleasant aftertaste. Read all what you sing. They will not tell you about the fees

Fantastic experience: A very special thank you to Jessie for hiring the right people also Aaliyah for caring about the people who want to reach there goal. Now this one is tough but im gonna try my best to say it a super special thank you to Mr Austin for the most amazing and wonderful sense of humour plus the energy ,passion enthusiasm motivations caring excitement he brings to the place. I was going to cancel my membership today but i was send to see him and talk to him . let me say Dr phil is nothing compared to Mr Austin. 15 minutes chat with him turning canceling in to staying . Once again thank you to Jessie for hiring right people this gym is fantastic because they got the right people, no judging just assisting with your goals to reach and a lots of caring kindness and support.

Fantastic experience: This gym is absolutely fantastic — the equipment is top-notch, the atmosphere is motivating without being intimidating and everything is kept spotless. But what really makes it stand out is the staff, and in particular Peyton. Peyton is the ultimate star combining the rare mix of professionalism, knowledge and genuine warmth that makes every interaction a positive one!

Fantastic experience: The staff are incredible they make u feel like family and it’s the cleanest gym in the city by far

Negative experience: I had a very bad experience with this gym. It is so much expensive and they are taking so much fees from us. The reception people dont know anything. When i called the reception regarding an deduction from my account, she told it is busy in the reception and will call be back soon. But never called back. I joined on august and after 11 months i went for cancellation and they took the cancellation fee telling i freezed my account for 4 months, so it is still not 1 year. Now this week they took another fees from account saying it is an annual maintenance fee. They didnt told anything when we went for cancellation. They should have told us what will be the amount that will be deducted from us. No proper communication on anything.

Fantastic experience: Such a beautiful well maintained gym with great equipment and very professional pleasant staff and trainer. Been coming here for years!

Fantastic experience: Fantastic gym, special thanks to Peyton for the great onboarding and the amazing CRT sessions!

Fantastic experience: I started my gym experience at this location and I can say I am glad I did. I always have great conversation with regular gym goers here and the trainers have been all very helpful in giving me pointers throughout my journey. The management team are all very personable and fun to chat with! I signed up with Jorel and as someone who is innately curious and always asking questions, he is a great source of information and is truly passionate about health and fitness overall. If you are serious about your health and wanting a good challenge, look no further than him.

Positive experience: The equipment is wonderfully maintained and is modern. The only issue was that they were a little low on wipes and the water machine filters need to be changed. Excellent classes with great instructors! And after posting this, they updated the maintenance and haven't run out of wipes again - great gym!

Fantastic experience: Great gym in the +15. Excellent staff and management. I always look forward to my daily chat with Nelson. They have nearly every machine or piece of gear you could need and it’s much less busy than any commercial gym I’ve gone to as well. Highly recommend.

Fantastic experience: Dave Spence is a fantastic personal trainer. Dave makes training challenging and fun. He keeps me motivated by setting fun goals each month. I am not overly motivated to go to a gym on my own, but I look forward to every single session with Dave. He constantly challenges me with new exercises and I feel great. Workouts are never boring or routine, he brings out the best in me while working with my limitations. He is very knowledgeable and friendly and takes personal training to the next level.

Fantastic experience: Happy with my Gymvmt journey so far. I joined when my other DT gym was closed down and it's been great. The facility (locker, equipment, amenities are top shelf) is exactly what I was looking for. The staff are super friendly, positive, and go out of their way to know your name. Big shout out to Cassie, Peyton, and Adrian.

Fantastic experience: Everyone is friendly. The gym is always clean. Equipment are in good shape.

Fantastic experience: The best gym experience I’ve ever had. Locker room, showers, washrooms are super clean, they have a sauna and a steam room, and you can tell that the staff actually care about the members. Special shoutout to Adrian. He’s the best! Highly recommend this gym to everyone!

Fantastic experience: Excellent facilities, professional staff, great instructors . Always greeted with a friendly staff, Cassie and Peyton are amazing, the best. Classes are great, lots of energy.

Fantastic experience: Calgary Place location is way better than the one in North Hill. Trainers are so friendly and professional. The cleaning dude Nelson is a rock star.

Fantastic experience: Ready to elevate your fitness game? Natalie Gajovska is not just a trainer—she’s a powerhouse of strength, expertise, and infectious energy. Working with her has been nothing short of transformative. As one of the most knowledgeable and dedicated fitness professionals I’ve ever encountered, Natalie’s next-level athletic prowess and meticulous attention to detail ensure that every session is perfectly tailored for success. From the moment I walk in, I’m at ease knowing that I’m in the hands of someone who truly cares about my progress. I never second-guess my form or strategy because Natalie’s guidance is always spot on. Each workout leaves me energized and accomplished, thanks to her unwavering positive and resilient approach. If you’re looking to build lean muscle, shred body fat, or push beyond your usual limits in the gym, Natalie is your ultimate guide. As a pro athlete herself, her passion for fitness fuels a relentless pursuit of the latest research and cutting-edge training techniques. She continuously refines her expertise—meticulously analyzing your unique needs—to craft bespoke fitness solutions to your gym sessions. Every session is centered around you—you’ll feel the personalized difference. Honestly, I don’t want to write a review because I want her all to myself!! Take your fitness journey to the next level with Natalie—you won’t just train, you’ll transform and ignite a new passion for the gym like never before!

Fantastic experience: ⭐⭐⭐⭐⭐ I cannot recommend Natalie Gajovska enough! She is not just an incredible personal trainer but also a truly inspiring and supportive person. From day one, she made me feel comfortable and confident in my fitness journey, tailoring every workout to my needs and pushing me to achieve goals I never thought possible. Her energy, passion, and dedication are unmatched. She genuinely cares about her clients, always motivating and encouraging with positivity. Whether you’re a beginner or a seasoned athlete, Natalie will help you unlock your full potential while making every session enjoyable and rewarding. If you’re looking for someone who will not only transform your body but also uplift your spirit, look no further. She is simply the best!

Fantastic experience: Great gym.

Fantastic experience: Natalie is an incredible trainer who knows how to push me to achieve my best while prioritizing proper form and safety. Thanks to her guidance, I’ve become stronger, more confident, and motivated in my fitness journey. Highly recommend!”

Fantastic experience: I've had a great experience at this gym. The facility is well-maintained, with a good variety of equipment and a welcoming atmosphere. My trainer, Manish, has been fantastic—knowledgeable, supportive, and always pushing me to improve while keeping workouts enjoyable. Highly recommend for anyone looking to stay motivated and reach their fitness goals!

Fantastic experience: I joined gym 2 months ago great place nice staff, my fitness trainer Manish Ghandi is extremely helpful with my workouts, highly recommend.

Fantastic experience: I would recommended this gym and location to everyone. It’s got all of the equipment you would need and the staff are all friendly and helpful. If you are looking for a great experience with a personal trainer. I would highly recommend Manish Ghandi. He listens to you about the goals you want to achieve and puts you in the right direction!

Fantastic experience: Thank you so much everything is great. Everything clean and organize. Thank you again for all the housekeeper for all your hard work.

Fantastic experience: Amazing first time at this location, really clean and high quality equipment. The view from the free weight area can’t be beat! Highly recommended.

Fantastic experience: Great gym!!! Lots of equipment and variety - 10/10 would recommend

Fantastic experience: Well managed and clean gym. The instructors are very knowledgeable.

Fantastic experience: I really love this gym! I never feel judged when I come in and everybody is extremely helpful especially Manish who has put in a ton of effort to work with me and help me hit my goals. I’d recommend this gym to everybody especially people who want to start their gym journey

Fantastic experience: Best Gym in Calgary

Fantastic experience: Every time someone brings up The Gym with me, I immediately recommend they come check this one out. I've tried pretty much every gym in the city (city leisure centres, other membership gyms, boutique fitness), and I've been solidly impressed by this one. To begin, the facilities are great. Not only is there a sauna, steam room, and fully stocked showers, but the gym is always clean and doesn't smell like gym (if you know, you know). No matter what time of day, there's enough equipment and room to go around. In my experience, the other members are respectful of equipment/space use as well. Then the staff is excellent. Adrian was super prompt in getting me started, and I'm always impressed at the fact that he seems to know EVERYONE'S name. It's a really special touch to be greeted so personally, and adds on to the luxury atmosphere they are curating. Even the those who do all the important work to keep everything clean and maintained are friendly, always ready to say hi and welcome you. Lastly, I love the personal training I'm receiving. They have some great rates available to new members and I'm glad I took advantage of it. I have some concrete goals in mind and was set up with Manish. He has been amazing from the start, helping me identify exactly what areas are lacking and creating a plan to build them up to help support my goals. He's shown me I'm capable of a lot more than I thought, and even when I can't execute an exercise, he's quick to find a modification and never makes me feel like I've failed. It's gone a long way to keep me motivated to keep going. tl;dr: this is a great gym and I can't recommend it enough.

Fantastic experience: This is the best place to workout with all the equipments and very very friendly staff/trainers who are always ready to help or assist when needed. It has sauna, steams and hot showers which are must in this cold winters. So, if you’re depressing at home, then this is the better place to start your day. Definitely, the best. Wish google had more stars for ratings. I highly recommend training with Manish Gandhi as he has got vast experience and he’s one of the best.

Fantastic experience: 10/10 Gym experience! Great equipment and Trainers as well as great Management.

Negative experience: Worst sales people in history. They lie to you to get you to buy a membership. They're trained to either downplay or outright lie that "you can cancel at anytime". When I was injured and could no longer go they said I owed $800 on a membership that was already a year in. I refused to pay on the principle that "they said I could cancel whenever" and that the number they arrived at was double what I should have owed. They aggressively collected the debt and then hurt my credit which shows up almost 3 years later. Whatever they say, you cannot cancel and if you do you will owe the entire 2 year contract. It's a scam. Don't be scammed

Negative experience: they put you on a 12 month contract so that you have to pay bi weekly for 12 months even if you end up cancelling your membership for whatever reason during those 12 months. Basically a scam but they treat you with crazy luxuries to make it seem really good.

Fantastic experience: Amazing gym with amazing trainers and staff. Quick shoutout to John, Nelson, Adrian, and Phil!

Negative experience: They offer a free trial but in order to activate it, you have to meet and sit down with someone to go over everything. This is generally normal with gyms, but they made it incredibly difficult to find that mutual time. Ultimately, it's looking like I'll have to take time off from work to "meet" with someone, only to tell them that I am not interested in a tour or anything specific, just want to try it out, which is what the free trial is supposed to be. My partner goes to this gym already, so I was going to try it out with him to see if it's something I would like as well. But given this experience, I don't think I want to take this any further. I've done this with other gyms, like Goodlife when I used to be a member with them. I had shown up for a trial and the person to sit down with was unavailable. They still allowed me to sign the waiver and use the facilities while they worked to find a way to have someone meet me the next time I was planning on being in. So this definitely doesn't make sense.

Fantastic experience: Confortable, great trainers. After 6 months there I'm seeing great results

Fantastic experience: Professionnel, clean, super well equiped and more

Fantastic experience: Great facility, great location. Has everything you need in the most convenient location if the downtown core. Shower and locker rooms are fantastic.

Fantastic experience: I really enjoy going to this location, service is exceptional and the staff (specially Adrian) are extremely friendly, one thing I find pleasing and inviting is the state of the equipment and the cleanliness of the facilities in general, I absolutely recommend this location in particular, best gym in the area.

Fantastic experience: If you live downtown or work downtown I did recommend this place. Why do I recommend that? Because the moment you get home you will be lazy to leave your home and go to the gym and burn some fat that your going to gain during the winter period or during the summer feasts that Calgary have to offer. Additionally the people there from staff to customers are amazing and friendly. Never been to a gym with soo many amazing and friendly people. Just do it and visit the gym to be the person you want to be. If you don’t start now when will you?

Negative experience: Went there to ask about pricing and to take a look at the gym two weeks ago. Woman at the counter was unfriendly. Said I needed an appointment which is odd but I agreed. Gave her my information but I was never contacted, then I sent an email explaining this situation and asking if I could schedule an appointment, only to see the gym; since the woman said I couldn’t the one time I went there, and again, no reply . I wanted to switched gyms and this one WAS my first option. So the 1 star is for the unwelcoming customer service , since every time I tried to get information about the gym, the lady made me feel like I was bothering her , and the company doesn’t seem to be replying emails either.

Negative experience: Showed up for a 7 day trial and was told I need to sign up with a manager which is no where on the website and no manager on site. I was only offered a $25 drop in which I clearly don’t want given I came in for the free trial. Feels like a scam to get people to spend money. I then signed up online and received a text msg asking when I would like to activate the trial, I responded and didn’t receive a response back. I called the number and was directed to the front desk, I asked if they could contact someone in charge to assist as I had walked over 30 minutes to this location and was simply told, they aren’t available. Y’all really don’t care about wasting peoples time with this trial advertising since another person already complained on here.

Fantastic experience: I have been a member of this club for about one year. This is the best executive gym. Staff and personal trainers are very experienced professionals and helped me reach my fitness goals. John, Jenna and Philips are very helpful.

Fantastic experience: Really enjoyed my time working out here. They have friendly and helpful staff and the equipment in brand new for a solid workout. I highly recommend this location for downtown folks.

Negative experience: Showed up for a 7 day trial and was told I need to sign up with a manager which is no where on the website and no manager on site. I was only offered a $25 drop in which I clearly don’t want given I came in for the free trial. Feels like a scam to get people to spend money. I then signed up online and received a text msg asking when I would like to activate the trial, I responded and didn’t receive a response back. I called the number and was directed to the front desk, I asked if they could contact someone in charge to assist as I had walked over 30 minutes to this location and was simply told, they aren’t available. Y’all really don’t care about wasting peoples time with this trial advertising since another person already complained on here.

Fantastic experience: Great Gym and fitness center with high quality facilities and equipment. Special shout out to the staff there esp Adrian, DJ for their management. Soheil, Manish and John are great trainers. Also the gym has a great crowd. Right in the heart of downtown and other locations in Calagry.

Negative experience: Went to this gym as I was considering signing up. They refused to let me tour and said I had to have a manager present which is crazy you can't tour without one. I was considering the 2 year membership I'm not signing up if I can't see the facility. Yall need to do better.

Fantastic experience: Been going here for the last 6 months. I love the staff and how courteous they are. There is abundance of equipment for your convenience and I love how clean and fresh the environment is even after being a busy gym

Fantastic experience: Awesome staff, knowledgeable, helpful and super eager to make it a five star gym! I’d recommend above and beyond any gym I’ve ever been a member of. Thanks Adrian and all the staff!

Fantastic experience: I was in Calgary for a few days and I needed to find a gym that had a drop in… at first I thought $25.00 might be a little much. However, after visiting their facility, banging out a good workout and having good conversation with the staff… I felt it was well worth the price. I would definitely return for a workout. The equipment selection was fantastic and they offered towels, showers and a change room.

Negative experience: Poor sales you can’t use your free week with out a manager on site, but the website doesn’t say anything about that. Guy at the desk basically said I couldn’t do anything without a manager on site. People come to the gym prepared and ready to go for a workout, especially people who are just looking to try transfer from another gym with a better location. The guy had no experience couldn’t answer any of my questions. Didn’t even offer to show me around. People like to see/try what they are signing up for before getting a PowerPoint slide that didn’t make any sense.

Negative experience: Poor sales you can’t use your free week with out a manager on site, but the website doesn’t say anything about that. Guy at the desk basically said I couldn’t do anything without a manager on site. People come to the gym prepared and ready to go for a workout, especially people who are just looking to try transfer from another gym with a better location. The guy had no experience couldn’t answer any of my questions. Didn’t even offer to show me around. People like to see/try what they are signing up for before getting a PowerPoint slide that didn’t make any sense.

Fantastic experience: Great club and staff!

Fantastic experience: Great gym, awesome amenities!

Fantastic experience: Friendly and helpful staff, members are fun and welcoming. Great facility.

Fantastic experience: Hani signed me up! And he is a great guy and always makes me feel welcome when I come in!

Fantastic experience: GYMVMT Calgary Place is an excellent club and would highly recommend the facility if you're looking for a fitness club to join. Not only do they have the best training equipment the staff is so welcoming and friendly!!

Fantastic experience: Gymvt is an amazing gym with a wide variety of equipments. All the staff members are super amazing and super supportive. They always motivate you to do your best. Especially DJ, is wonderful and supportive instructor and guides at every step to achieve better fitness and health goals. I feel gymvt is the best fitness club to achieve your fitness goals.

Fantastic experience: GYMMVT Calgary place deserves a 5-star rating. Not only is the facility exceptionally clean but there’s a culture and staff here that are the best in the fitness industry. It’s an incredibly inspirational and friendly atmosphere with top notch equipment and trainers.

Fantastic experience: Great gym, good atmosphere. Always clean, great quality equipment, spacious and lots of room through two floors to accommodate all types of training. Thank you sir Adrian hope to see you

Fantastic experience: The Calgary Place location is first-class. Adrian, the manager, offers exceptional and affable service, the equipment is well maintained, the locker room is clean, and the support staff were helpful and friendly. I highly recommend this location for a GYMVMT membership!

Fantastic experience: Great staff, trainers, and facilities. Everyone is friendly and kind. The management is especially awesome as well. The best gym I've ever been a part of. Big shout outs to the manager, Adrian, and my trainer, Lance!

Fantastic experience: Great saff and very clean. Love coming here. I have been a member for 15 years and going strong.

Fantastic experience: The gym's location in the heart of downtown Calgary is incredibly convenient for anyone working or living in the area. Its accessibility makes it easy to incorporate fitness into a busy schedule, allowing me to seamlessly transition from work to a revitalizing workout without any hassle. The state-of-the-art fitness equipment is meticulously maintained, offering a diverse range of options for every fitness level. The spacious layout ensures that even during peak hours, there's ample room to move around comfortably, avoiding the crowded feeling often associated with other gyms.

Fantastic experience: Perfect downtown location. All the facilities are beautiful and well maintained. The equipment is new and modern and (depending on when you go) you rarely need to wait. The staff are very warm and friendly. Shout out to Paige, had a few sessions with her, they were very informative and helpful.

Fantastic experience: I love this gym!!! The sauna and steam room are great bonuses

Negative experience: I was so ill I could not leave the house. They demanded I physically come there to pause payments. They knew from the beginning I had a severe long term illness as I told them at time of registration. They demanded a doctor's note. Fair enough. But I was willing to pay the fee to pause payments anyways. However, they demanded I physically show up. I could not physically walk to show up. They did not have a mechanism to pause payments over the phone or email. Keep this in mind before you register. The moment my friend stops going I will deregister. I am a big fan of extending goodwill, but only if you extend it to me first. Since you did not do that, I will not forget. I was going to recommend you to my company. I will not do so since you did what you did. Good job in losing thousands in potential gym fees. I trust it was worth it:) *** No I am not contacting you. YOU had ample opportunity to figure this out when I called you multiple times. YOU could have fixed this. I am not taking time out of my day to help you after how you blantantly mistreated me in my time of illness when my immune systems attacked my leg muscles so I couldn't walk. Please let it be known, my company picked Anytim Fitnesse as the gym for our corporation. This cost your company $20,000 per a year as a result of your greed.

Fantastic experience: Excellent fitness club Best in town Just LOVE IT1

Negative experience: Pros: - Located in the heart of downtown - Friendly trainers - Clean Cons: - Poor management. Their core value is how to make more money to the point that they lie about policies or do not even mention them. - This place does not have customer service. Do not ask for anything unless you are paying. - It is not a weight lifting gym. It is more kind of a fancy fitness gym.

Fantastic experience: Great gym. Amazing staff.

Negative experience: Never join any membership or sign contract with this gym. It should be illegal.

Fantastic experience: Great gym! Equipment is always working, sauna and steam room are amazing!

Fantastic experience: Amazing place to work out. Wonderful and friendly staff. I am happy I chose this gym.

Fantastic experience: The best gym downtown, but I am gate keeping it so please don’t sign up

Fantastic experience: Very spacious, not too crowded at typical rush hour. Great services/amenities and friendly service

Fantastic experience: Great place to work out. Amazing staff. Extremely friendly. Jorel and Laureen are incredible personal trainers and would be able to help you with your fitness needs ☺️

Fantastic experience: Exceptional customer service and great place to workout. Big shoutout to my trainer Jorel! He's been an incredible coach, very knowledgeable, always pointing me in the right direction with clear instructions. Definitely an asset to this company.

Negative experience: In April of 2022 I was hit by a car, and was not able to continue my membership for obvious reasons. At first they were understanding and said they would put my account on hold until I could see my family doctor for follow up, I was hospitalized for complications from the hit and while hospitalized I was continuing to be charged. My emails were ignored until May when they sent me a contract to sign by literally saying "sign this and send it back", it was paperwork to put my account on freeze in May, even though via email I was told it was frozen in April. So I'm in the hospital, can barely walk and I was being charged for services I could not use. The freeze went in, and the money removed from my account was never given back. Now fast forward to this week (October 2022), I am being texted that I have an outstanding balance on my account. I called trying to explain what happened to me and I was told to "stop talking", that everything I was saying was not true, and that he would not be listening to me further, I just "owe them money". I was so distraught and felt so discriminated against I hung up the phone. I then called my home gym at Calgary Place, and was told again that they don't cancel contracts for medical reasons, and that I would have to pay the fees to cancel. When mentioning the funds removed from my account, I was ignored, and told if I wanted a nother freeze to send another doctor's note, but until then they will be collecting fees until I do. I never want to go to them gym ever again, there facilities do not accommodate those with disabilities, as I was told that the elevator was not in service for clients. I am currently working with the Government of Alberta human rights, and legal guidance. I will not except being discriminated against due to my disability,

Negative experience: Joining this gym was the worse decision ever. I had to move to a location where there’s no clubs close and they have been the most unfriendly and uncooperative with the early cancellation process. Please think twice before you sign for a year. I have lost hundreds of dollars in the process.

Positive experience: Good gym, quiet and clean. Equipment isnt the highest quality compared to other gyms out there. Was alittle disappointed in the upkeep. When I dropped in the water fountains weren't working nor the men's restroom....

Fantastic experience: Great gym, good atmosphere. Always clean, High quality equipment, spacious and lots of room through two floors to accommodate all types of training. Steam room, sauna, always clean. Good gym.

Negative experience: nice facility, decent equipment. I had suggested to a friend to start working out, with gymvmt being the closest location, while the gym I go to is farther. I offered to go through my own workouts with my friend to help them get started and teach them proper form. however, we were stopped by staff as you can't 'train,' as a friend and not a personal trainer... unless it's through their personal trainers/staff. safe to say we won't be coming back here, and my friend will be switching to my gym :)

Negative experience: I recently had to cancel my gym membership due to a move, and I was shocked to discover that the cancellation fee amounted to a staggering $210. This fee seems excessively high and left me feeling frustrated. Furthermore, I wasn't pleased with the way the gym treated its members. It felt like they were constantly trying to maximize their profits at the expense of the customers. This was particularly noticeable during my personal training sessions, where there was a constant emphasis on upselling and additional charges. The overall atmosphere created an uncomfortable feeling, as if I always had to be on guard regarding my expenses while using their services.

Fantastic experience: Great gym! I dropped in when I was in town for work. All new equipment, they have everything. Super impressed even a 70 lb kettlebell. Washrooms are top tier, hairdryers, mouthwash body lotion. Sauna. It's like a spa. Kaitlyn was great. Super welcoming. I had a great workout. Thank you

Fantastic experience: Fantastic facility! Great location, super easy to get to from the outside as well as the +15 network. Lots and lots of equipment, very clean and the additional amenities (fully stocked change rooms, sauna, etc.) are fantastic. All the staff are so friendly and approachable. (Special shout out to Kaitlyn for being awesome!) Highly recommend.

Fantastic experience: Clean, professional, helpful tips around equipment. Knowledgeable coaches. Do not push or up sell services. Convenient classes. Good hours. Steam and infrared sauna kept clean.