SportSide Medical Services
Informations sur SportSide Medical Services
Heures d'ouverture
- Lundi: 9h-20h
- Mardi: 9h-19h
- Mercredi: 9h-19h
- Jeudi: 9h-19h
- Vendredi: 9h-17h
- Samedi: 9h-14h
SportSide Medical is your GTA sports performance rehabilitation and recovery clinic. Expert care will optimize your recovery and athletic potential.
SportSide Medical deploys over 180 Emergency Sports Professional Responders across Ontario, providing field-side, rink-side, court-side, pool-side, and event coverage tailored to your team’s needs. As a Canadian Red Cross Training Partner, we certify responders through our comprehensive program—which includes Standard First Aid & CPR, the 40-hour Professional Responder course, practical exams, vulnerable sector screening, shadowing, and taping proficiency—plus any additional credentials your organization requires. Whether you need seasonal placement or game-by-game coverage, our professionals deliver reliable, expert care so you can focus on the competition.
Each course includes all materials, hands-on practice, and post-course ordering privileges. Visit our Courses page for schedules, pricing, and to register.
Services, machines et classes dirigées
SportSide Medical Services: Avis
Expérience positive: SportSide Medical Services provides a smooth and reassuring experience from the moment you arrive. The staff are professional, attentive, and genuinely focused on patient care. Appointments feel well-organized, with clear communication and a calm atmosphere that makes everything easier. The clinic is clean, modern, and thoughtfully maintained. A great place to visit if you want reliable medical support delivered with care and professionalism.
Dear Justin,
Thank you for your valuable feedback and for rating us four stars. We’re glad to hear you had a positive experience with our team. If you don’t mind sharing, we’re curious what influenced your four-star rating, as it helps us improve our services. Additionally, since we don’t have a record of you being registered with us, were you visiting with a family member who attended our clinic?
Your insights are important to us. Thank you for your time!
Best regards,
SportSide Medical Services Team
Expérience fantastique: Dr Karen Chrobak is amazing and so kind! I came in for deep tissue and physio many times when I was a boxer due to shoulder (rotator cuff) injuries. Unfortunately I moved out of the city and wasn't able to come in anymore. I'll always remember Dr Karen as such a caring person who genuinely wants the best for everyone, as well as her staff and everyone working there, you're in good hands! Thanks
Expérience fantastique: They are the absolute best clinic out there. Dr.Karen and staff are second to none when it comes to knowledge, approach, execution and progression.
Expérience fantastique: I am posting this on behalf of myself and my son (who has accessed SportSide support over a number of years). Not only is the staff highly-skilled and attentive to client needs, they are also committed client care and ensuring that patrons have a positive experience when visiting them. As a result of a sports injury, my son and I have recently been spending a LOT of time at the clinic. With each visit, I see the professionalism, but also feel the like-home warmth of the staff and especially kindness of those working at the front desk. A special shout-out to Rohit and Gillian whose skills have helped us both in more ways than I can express.
Expérience fantastique: Cannot recommend this place enough. Their staff is some of the most caring people I’ve ever met. I’ve been going there for close to a year now due to an acl surgery and even though they’re an hour drive I can’t see myself going anywhere else.
Aw thank you Sam! Very nice review and kind of you to post :) We love working with you!
Expérience fantastique: My experience with Dr. Karen Chrobak was amazing. I enrolled in the Standard First Aid & BLS (Basic Life Support) course she teaches. Her expertise and engaging teaching style made the learning process incredibly memorable.
Thank you so much Dr. Bassaly! It was a pleasure working with you! :)
Expérience fantastique: This clinic is great! Staff are friendly and professional, and the clinic has an awesome variety of facilities available. Thank you guys for getting me in on such short notice today! Sasha was excellent.
Thank you for the review! We are so happy you had a great experience.
Expérience fantastique: The care I receive at this clinic is unmatched. I have seen them for sports and non-sports injuries for years. They have gone out of their way to squeeze me in with a last minute injury, or accommodate me bringing my babies when I was a new mom. My mom also was a patient of theirs as she lived with cancer and was so well treated.
Thank you so much Karla! It has been an honour to treat you and your family.
Expérience fantastique: Both my boyfriend and I attend this clinic and we’ve had nothing but amazing experiences! I have personally worked with Sayyid and he is awesome - always knowledgeable, easy to talk to, and friendly. He truly helped me with some severe pain I was experiencing. I would highly recommend working with Sayyid, as well as SportSide in general!
Thank you very much Lisa Marie. We are happy to hear you have had a great experience :)
Expérience négative: Not a good experience.bad customer service. Too expensive.
Hello Harjinder,
We are quite disappointed to see this review considering the discussion we had with your husband today. We pride ourselves on the quality of care we deliver to our patients, and the level of customer service we also provide. I feel the need to explain this review for our existing and future patients.
1. You booked an appointment with our physiotherapist for 30 min in length. You showed up 20 min late to this appointment. We received no phone call indicating you were running late. Every email reminder we send clearly states "if patients are late for their appointment, we reserve the right to shorten that appointment to keep our practitioners on schedule". Our physiotherapist still gave you a 15 min appointment and did his best with the allotted time. You said nothing during your appointment and had your husband call in later to raise his voice to our front desk staff. The front desk escalated this to our clinic owner, who then spoke to your husband. Our clinic owner graciously offered to reimburse you for the cost of the treatment in good faith. Your husband said half would be fine. The clinic owner then reinstated our policies and kindly asked that in the future, if you are running late, to simply call and inform the clinic. Everything seemed sorted and resolved. You then post this review 1 hour later. Quite disappointing.
2. Additionally, we have a firm 48 hr cancellation policy which we put into place after the pandemic. Every patient has signed a financial agreement understanding our cancellation and no show fees. You also cancelled on your appointment the week before with less than 48 hours notice. Our office decided NOT to charge you and simply gave a warning that in the future we would need to enforce this policy.
Our front desk policies are extremely transparent and communicated on multiple levels. However, we also understand that patients have extenuating circumstances and waive the fees when needed.
Our clinic did our part today to rectify the situation with your husband. You still find the need to leave a poor review. This is very disappointing. I hope you receive the care you need at another clinic.
Expérience fantastique: Amazing staff that are dedicated to healing and rehabilitation.
Thank you very much Pat! We love working with you and your family :)
Expérience fantastique: Jay Dhaliwal is a true expert at what he does. I came in with a minor back pain and he quickly diagnose and help resolve issue with a vast range of exercises. Would definitely recommend!
Expérience fantastique: I've been dealing with SportSide Medical for 3 years and every time I'm injured I am always welcome back with open arms. Rohit has been very helpful with guiding me through every single injury. I would recommend this place to anyone who has injuries and is looking for a good team of individuals who can get you back to feeling 100% again.
Expérience fantastique: Jay offered great physiotherapy service to my mother who was battling chronic wrist pain. Jay reviewed all the necessary paperwork and took a comprehensive history. He was able to clearly convey what the issue was and set up reasonable treatment goals. Jay explained the techniques he was using and their purpose in simple language. By the end of the session my mother was already experiencing pain relief! Would recommend anyone to see Jay for their physiotherapy related needs!
Thank you so much for your kind words!
Expérience fantastique: Getting physio done for my hip with Jay and he was wonderful! Super knowledgeable physiotherapist and makes you feel as comfortable as possible the entire time! If you want to go to a clinic that treats you like family and get results visit Sportside Medical and see Jay! I will definitely be seeing Jay as my regular physiotherapist going forward.
Expérience fantastique: The best multidisciplinary clinic in the GTA for both sports injuries and non-sports issues. I suffer from back and neck pain, and Dr. Chrobak treats me with acupuncture, chiropractics, and targeted therapies to help improve my pain and posture. The staff is professional and friendly, the clinic is spotlessly clean, and the treatment is top notch. Highly recommend for anyone with any pain or injuries!!
Thank you so much Hedy!
Expérience fantastique: By far the best therapy that I’ve received to date. Instead of 10 minutes for a treatment, you’ll get 45+. Multiples treatment approaches are utilized. If you want to use your money wisely, or maximize your benefits coverage, Sportside is the place to go.
Expérience négative: Directed medic to injured player ... he felt it more important to stop and talk to friend.... very poor performance
We are very disappointed to hear this. Can you email us the team and name of the therapist so we can address this? Thank you for your feedback.
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