Adidas Group

Expérience négative: The manager (female) is unprofessional. Did not even greet us. When I attempted to get her attention, she walked right by us. She is also unpolished. She looked like she rolled out of bed. Lack of professionalism.

Expérience négative: Overpriced than other shops or online. Don't have a customer washroom.

Expérience fantastique: Fantastic experience here. Amazing selection of tracksuits, gym wear and jerseys. Special shoutout to Nick Larusso for making my experience even more special. Excellent customer service was provided! Will be coming back.

Expérience négative: I purchased 2 pairs of shoes from Adidas online. Unfortunately, one of them was too big and had to be returned. The return policy on the website clearly states that returns are processed within 10 business days from the time they're dropped off with the courier. I dropped off my return with Purolator on May 5. It is now May 17. I called Adidas customer service 3 times, only to be told that refunds take up to a month. This is contrary to what Adidas has published on their website. Processing returns in a timely manner is not a priority to Adidas. That alone, should tell you how much they value their customers. There is something seriously wrong with the process of a business that doesn't have any issues with taking the money up front, but takes their sweet time refunding it. This is not how you win customer loyalty and return business, at least not with me. There are better companies out there. Online buyers beware!!

Expérience fantastique: Staff n store great

Expérience négative: Not good collection

Expérience fantastique: Good stuff, good staff and awesome sale prices...

Expérience positive: Helpfull staff

Expérience positive: Descent selection. Was looking for some Soccer jerseys. Unfortunately they didn't have Arsenal shirt I was looking for, but had a good selection of other teams.

Expérience positive: I love the store here. I never go for specific things but I happen to find awesome gear whole browsing.

Expérience positive: Employee store that has some friend and family days. New adidas and Reebok shoes and clothing available.