Orangetheory Fitness

Expérience fantastique: Great workout an great coaches.

Expérience fantastique: “It's a great workout - my friend and I call it Orange Therapy! Awesome way to relieve stress and get fit. Everyone is friendly and welcoming too. :)”

Expérience fantastique: Great gym, great coaches, awesome workout!

Expérience positive: I love the staff and coaches, the workout is amazing and the results are fast. The girls at this location are amazing and never fail to greet me upon arrival at each workout. However, the turnover at this location as well as many of the other Calgary south locations lead me to think that the problem lays in the upper management. Clearly if this organization cannot hold their staff, they need to look inwards before they even focus on building back their membership base.

Expérience fantastique: I've been going to this Orange theory for over a year now and it's been awesome. Workouts are killer and the staff is always super friendly and nice! They've also been very accommodating with memberships and safety as COVID restrictions were laid out over this past year. They recently got a new studio manager (Lee) and he has been even more welcoming. He's promptly taken care of any issues that me and my girlfriend have had. P.S. I highly recommend joining a class with either Bri or Alex, they're easily my favourite coaches there.

Expérience fantastique: Receptionist was very welcoming, she even offered a free session for me and my friend unfortunately due to time constraints couldn’t check it out, Gym was very neat and tidy also was not crowded so definitely you will be able to have wonderful workout session peacefully!.

Expérience négative: I am having the same experience as other reviewers on here. With COVID, the gym has been closed, and I can't afford to keep paying for a service that is not available. When I call or email the branch, or other branches, I get no response. Yet money keeps coming out of my account. How can you set up auto-payments, and then just ghost customers when they try to cancel?

Expérience fantastique: Great staff and great workout!

Expérience fantastique: Love this gym! I have been going for about 6 months - the coaches are great (especially Kate, Matt, and Jesiahh). They push you to work hard but don't over-do it. The clientele is a mix of people who look like they could do an ironman, people just starting out, and somewhat fit people (like me). It is a very friendly group and everyone is welcome. Best so far was the "burn and brunch" which was a intense workout and then a walk across the street to have mimosas and eggs benny at browns social house :)

Expérience fantastique: I’ve been going to this location for about three weeks and Im really enjoying it so far! Im plus sized so I was a bit nervous to begin with but the coaches have been very supportive. I like that that the workouts are difficult but allow you to go at your own pace. I seen some negative reviews about hidden fees but I personally didn’t have any issues when I signed up. They answered all my questions and were very upfront about everything. Would recommend to everyone :)

Expérience négative: Honestly, one of the most distressing experiences I've ever had with a business. I rarely ever give a one-star but this Orange theory location really added an extensive amount of stress to my life. When I signed up, nothing was mentioned to me about extra charges, I wasn't told that I had to buy a heart monitor (about $150 I think) and that I would have to suddenly start paying to rent them. Everyone was confused about pricing problems. I had someone drop in with me and they had lied to me about the drop in rates and ended up charging too much, and then it took 3 weeks and at least 25 phones calls from both of us to get to an answer telling us 'no we won't return it'. The staff was kind and would 'try' to fix issues but nothing was ever fixed and it was always chaotic and we were continuously told a lot of lies. Honestly, I loved the workouts but the administration side of things is absolutely abhorrent and distressing. It would have been so convenient to continue on as it is close to me and I wanted to budget for it, and I was tempted to continue but morally, I couldn't support a business that just wanted money out of my pockets over and over. Update: If I could give an even lower rating, I would. Please be very careful with this location, they are very disorganized and will rob you of your money if you are not very observant and careful. I had canceled my membership months ago, and I noticed today that they've been taking money out of my credit card every month. Their response? "Oh sorry... we'll give it back to you." I really wish I could speak with the owner of this location because the management is truly horrendous. I lost some money because of this and I will never get that back...

Expérience négative: Insistent calling back asking to sign up. If I wanted to continue my membership, I would have. Please stop the automated calls

Expérience négative: Have asked to be removed from calling list twice And number is blocked yet they continue to call. Will involve police soon.

Expérience fantastique: Orange Theory and specifically this studio is great. Staff and coaches are welcoming, enthusiastic and motivating. It is an efficient and effective workout that is different and challenging each time. Love Kate's classes.

Expérience fantastique: Great!!!