She's Fit

Expérience négative: I have been a member of She is Fit fitness salon for some time, and I must say that my trainer Kasra Faroomand is absolutely outstanding—one of the most experienced professionals I’ve ever worked with. His knowledge, guidance, and dedication are the only reasons I have wanted to continue my membership. However, my experience with the front desk staff has been extremely disappointing. They have been disrespectful for many time and same topic and making my visits uncomfortable. The most concerning issue was their handling of my personal information. I chose not to provide a personal picture, instead I give my ID card as there is my face picture and can compare, if it is really about safety. Yet instead of respecting my decision, they took my image from security footage without my consent and used it without even informing me. This is a serious violation of privacy, and when I raised my concerns, they acted as if my opinion didn’t matter. Due to this unacceptable behavior, I was forced to consider canceling my membership, for what I received answer as: Ok, let's do it but you will steel pay for 30 days. Despite wanting to stay for my trainer. If the management does not address these issues and train their staff to be more respectful and professional, I am sure other members will also be disappointed. I hope they take these concerns seriously because a great trainer alone cannot make up for such a negative experience at the front desk.

Expérience négative: I had a very disappointing and frustrating experience at this gym. I was looking for a no-commitment option, but the sales rep, Madison, completely misrepresented the membership terms. Initially, she offered what seemed like a great deal: $21 bi-weekly for VIP access to all classes, the sauna, and red light therapy. However, as the conversation went on, she started adding hidden fees like a $10 enrollment fee, a yearly $45 facility maintenance fee, and mentioned that the price would increase next month. By the time I left, I was being asked to pay over $80 upfront, which wasn’t mentioned at the start. Madison kept insisting that this was a "no-commitment" option, yet I would have been charged even when not using the gym, penalized for late payments, and required to set up a direct deposit. This is the definition of commitment, despite her twisting the words to make it seem like it wasn’t. When I confronted her about the fees and commitment, she shifted the conversation and said the true "no-commitment" option was $20 per class as a drop-in fee, which is extremely high compared to her initial offer of $3 per class. It felt like a bait-and-switch tactic. Overall, I felt pressured, manipulated, and misled throughout the entire process. Madison was more focused on making a sale than actually addressing my needs or being transparent about the costs. I left feeling drained and disappointed. I would not recommend this gym to anyone looking for honest pricing or a straightforward membership process.

Expérience fantastique: I love this gym and all the classes they have specially the instructor Beata

Expérience fantastique: I followed over 50 sessions with Mahtab and managed to lose 5% of body fat within 6 months. As a knowledgeable trainer, she is always passionate and patient during the sessions, which brings me courage to push my limits in a consistent pace. Thanks to her, I have better mobility and am in a good shape that I like.

Expérience positive: New cardio equipment was just installed which is lovely. Two suggestions- allow members to work out in the classes area so there’s more room for everyone in the space when doing HIIT, crunches etc. It used to be open to everyone as long as there wasn’t a class in there but now it’s closed off. Secondly some of the machines have been there a while and it would be nice to get the same calibre of leg machines as the coed side.

Expérience fantastique: The fitness classes are fantastic! You can make the workouts as tough (or easy) as you like. The instructors (I've taken classes mostly led by Beata and a few with Susie) are awesome - amiable, encouraging, enthusiastic, and fun. Class culture is great too; the other women are noticeably friendly - smiling faces and helpful especially when it is your first day.

Expérience négative: Horrible customer service!!! Gym is nice, but employees are extremely rude. Especially this white girl that’s working closing on Friday her name is Alina or something. Extremely rude and unreasonable. Definitely would not recommend to anyone. Employees have no idea what they are talking about. Every time we come the rules are different. If management is reading this review please contact me to resolve this issue as this is no way of doing business!

Expérience positive: Can't suspend while away. This is a big deal for me as I travel often and at times for long durations. I don't recall this being mentioned in writing when signing up. Also card took forever to be made.

Expérience positive: I have the best trainer, finally. She listens to me. She sees my needs. Good value for the fee you pay.

Expérience négative: So.......first off I am amazed that management and who ever owns the rights to use Trevor Lindon's name has such a mismanaged club. Customer service comes here to die.. walked in and asked for a tour as I was interested in joining the club....basically was told with the most, we don't give a shot face, to sign some tablet and fill out the info. When I thought I was done she went on to say that it's incomplete. I'm probably just old school but I was so turned off by the stank faces of disinterest I walked out.

Expérience négative: Years ago I went to shes fit gym in Coquitlam. The worker there forged my initials on paperwork, she was trying to get me to join a contract, I didnt sign anything, I did not want to, I complained and they did nothing about it, then collections contact me to collect money which I had to pay. It was an awful experience. The gym was a nice gym but what that girl did was shady and cost me.

Expérience négative: Tried to go here for a trial workout. After filling out their questionnaire they told me I had to register online and wait 1-3 days for a reply before beginning my trial. If I wanted to work out that same day I had to pay a 10$ drop in fee! The staff were unfriendly and all 3 of them looked like they wanted to be anywhere else. I mentioned this is rather inconvenient and also very expensive, the drop in at the community fitness centre 1.4km away is only 5.60$. They looked bored and just shrugged. So I went to the community center in Pomo instead: way cheaper, lovely staff, and great facilities. I dont care how posh or high end Trevor linden or she's fit think they are - - that was a sour experience and I'm not going to bother coming back if I can help it.

Expérience négative: Hi Everyone, I had no intention to share these images like this, but had no other way ! The men's room simply stinks and it's terrible...seems like no one cleans or care about it and nobody did anything even after i reported it to the front desk! Gym itself is not bad but just can't stand this everytime I go there, Don't like this place cause of this.

Expérience fantastique: Try the massage bed you'll like it

Expérience négative: Asked for a tour of the facility before making a decision. They sent out a very young guy who spent 98% of the time talking about how he is going to train me. I never asked for a personal trainer. I put up with his sales pitch just waiting to get to the end. The gym seemed nice enough. Had to say no to his quote about 15 times before he let me leave. Then started receiving phone calls when I specifically selected NOT to call. I've thought of signing up online, but I haven't because I feel if I go to get my badge and all they'll try and get more money out of me and insist there is no membership option without a personal trainer, despite what their website says.

Expérience positive: Later hours would be rad, but it's large and clean and affordable so I can't complain too much! Could use a dedicated hip thrust area or Booty Builder.

Expérience positive: Trainers are very nice and helpful, so are the front desk and sales people. It does get busy, but it's really nice to have that girls only workout area.

Expérience négative: Shady marketing practices. Disappointed if Trevor Linden is running his business this way. Received a 12 day pass from a friend. Upon arrival I was immediately sat down by the gym manager and offered a membership. I indicated that I wanted to try a couple of classes and see the rest of the gym, seems reasonable to me. I was told I could either have the 12 day pass or sign up that very moment to receive the offer to waive the $50 sign up fee. Seriously? I said I wanted to try a couple of classes first. I was clear that i was most likely going to join but wanted to make sure. Way, way over the top aggressive marketing. I tried two classes and said OK I would like to join and fully expected they would waive the sign up fee after two hours in the gym (two separate days) Apparently not and turned me away. I would have joined and for the most expensive membership! Please watch the scam tactics of Trevor Linden fitness. My experience is only the Coquitlam location and the manager there. Perhaps other locations approach the “game” with a little more integrity. My favourite all time hockey player...are you even aware that this location is operating like this? The instructors are lovely, it’s too bad that poor management leaves such a distasteful impression.

Expérience fantastique: Great gym. No judgement no pressure

Expérience fantastique: They have numerous ladies only classes, but the glass front of the machines area is not totally covered. Also, they have the best prices for private trainers.

Expérience fantastique: My favourite gym.

Expérience négative: Lack parking for disabled people. It's never available when I need.

Expérience négative: Too many women. It was fine a few months ago but now its so busy there aren't any machines available. It has the largest women's section I have ever seen personally. They are lacking some of the smaller work out type things but have a large selection of machines. The staff are all young, but the guy who helped me was very kind.