Kondition Athletic 24/7

Expérience fantastique: Excellent gym facilities and very welcoming staff. Trinity at the front desk was especially friendly and helpful. Definitely recommend to anyone looking for a gym in the roncy area!

Expérience fantastique: great gym! nice yoga space upstairs. recommend the tuesday morning classes

Expérience fantastique: A great local gym. The staff was helpful and friendly. The gym itself has all the stuff you need to get a good workout in- machines, dumbbells and three squat racks. it's generally pretty quiet so you never have to wait to use any of the equipment. Has a great community feel to it.

Expérience négative: This gym is always dirty, washroom was broken for months and months. The toilets are disgusting, no change rooms, just 2 washrooms so they should be cleaned at least a few times a day. They opened a new location upstairs instead of investing in up keeping the main gym, or paying their staff better to do something. They always hire new people, every time I saw a new person had the hope it would be someone that would actually care and clean, or at least say hello instead of sitting on their phone for hours, never happened. There’s no good costumer service and they allow big groups of teens that take over the machines, if you’re the type of person to plan workouts before hand, you will need to adjust your workout to what’s available when you come in. Last few times I was there the cleaning sprays were empty so I had to leave the machines dirty for the next person. I kept my membership because it was convenient, but I prefer to go somewhere better even if there’s a commute.

Expérience négative: I got there at 9:05 and the door was closed, usually studios are open 15 mins prior to the class. The duration of the class was supposed to be 60 minutes but it ended 5 to 7 minutes early. The instructor did not introduce herself and didnt ask about injuries. There was very limited instruction during the whole class because everyone was talking for 55 minutes from the beginning to the end of the class including the instructor. She just explained the exercises for a few seconds and started talking about Christmas events, her mom, shopping etc... if others want to talk they can go to a coffee shop and talk and it's the instructors responsibility to manage the class. I will not recommend these classes to anyone in the neighborhood due to the poor quality and lack of professionalism and knowledge of the instructor. I will never take her class again and it was a waste of time and money. I hope the gym hires better teachers who values clients' time and energy.

Expérience négative: Convenient small gym but that’s really all. Been going for over a year. Always dirty, has a machine that’s been broken since my second month there and was still there in that kondition when I left. Place doesn’t get taken care of properly sadly & is priced too high with all of that in consideration. Last straw was that owners decided to open another spot on top instead of fixing up this place which really needs it?? Slap in the face for this old member at least, kinda doesn’t make sense at all

Expérience fantastique: great place

Expérience fantastique: Great place with everything you need!

Expérience négative: I am a member and had to put my membership on hold due to two ortho surgeries. I can’t find my swipe card to get into the gym and talk a staff or leave a note. I’ve sent multiple emails and left voice messages about reactivating my membership and buying a new swipe card and I just don’t hear back. The news in the neighbourhood is most of the staff have been laid off. It’s really frustrating.

Expérience négative: They don’t answer the phone. Emailed them about a membership and no reply, except for automated messages about the gym LMAO? Went in person and no staff on duty. I work in the area so I pass by a lot and there’s never any staff on duty. I would give 0 stars if I could. Xoxo

Expérience négative: The most unreliable and unprofessional management ever. They don’t pick up the phone. No response on submitted forms on line. When they confirm hours to come and visit the gym by email - the door is looked. It looks like they are not interested in getting new members. I Met several people trying to check the gym but the door is always locked. Shame.

Expérience positive: There are kettlebells and barbells with no weight written on them so you have to guess what they are. The <10lb weights are caked in grime and are falling apart and I don't think they've ever been cleaned. There is also no hand sanitizer to be found anywhere (although there is cleaning spray to clean your machine, but sometimes only one bottle is full and you have to wait to use it) While I appreciate this is not a Good life and is a small business, cleanliness leaves a lot to be desired, but it is close and convenient I've never seen anyone at the front desk do anything besides be on their phone or computer, so it appears like they should have the time to devote to more thorough cleaning and sanitation.

Expérience négative: Worst experience in a gym. When I walked in. I was promised a nutrition and health consultation with someone. Never got them after I paid. It was overpriced. I only used the treadmill because I had no help with other equipment. Then after I cancelled, they wouldn't stop calling me (automated calls) saying I had unpaid fees which I didn't. This was two years ago. Just today I got another call saying I can't continue using the facilities until I paid. I had already called them multiple times to get my phone number off their system. And still. I get calls.

Expérience positive: Been going to this gym for the past couple years and had to cancel because I’m moving, but it’s a decent enough place. TLDR; no nonsense gym, you’re really paying for convenience in location and 24 hour access and a flexible customer needs catered experience in terms of membership periods. The gym is clean, has mostly everything you’d need, 24 hour access, and is located in the centre of Roncy. It truly is positioned to cater to the needs of the community (they even have a community bulletin board, and host socks and food drives on site). However, the gym and the business is not perfect. Understand that the scale of the business is family-run-small. In fact most of any of the issues you may encounter are a result of this. There are 2 toilets/change-rooms and no showers, so at peak hours you may find yourself waiting to use the loo. The support staff is small to the extent that trainers and ownership also double as customer support and front desk clerical staff. -1 star; you will not get the same customer support as you would with a larger better supported gym, in speed or in consistency. This is a byproduct of staff availability, and the scale of the business. -1 star; if there’s any equipment that for whatever reason breaks or a machine loses a cable, don’t expect to be able to use it for months, literally months. Sourcing parts is hard, but it’s even harder when ownership has to spread themselves thin by also fulfilling the duties of customer service, nutrition coach, trainer, on top of running the actual business.

Expérience positive: The gym is small, but comfortable - you will likely find all the machines and weights that you could possibly need for either bodybuilding or fitness. The biggest con is how long it takes for the staff to do repairs. How much time does one need to replace a broken shelf in a locker? For Kondition Athletic, the estimate is in the "weeks" territory - and that's just for a simple wooden shelf. If your favourite machine snapped a cable, kiss it goodbye for months - literal months, because timely maintenance is not this gym's forte. Cables, shelves, burst floor pipes, missing wheels on the benches... For the amount of money they charge per month, I'd expect the maintenance to be top-notch. Other than that, keep in mind that there is no change room/shower. Also, owners do not accept suggestions for new gear or replacements, so if the gym doesn't have something you want, then it won't have it.

Expérience fantastique: My family and I have been members of Kondition Athletic 24/7 for years. It’s small yet has all the equipment we could wish for, staff and other members are friendly, its clean & I always feel safe. For the last 18 months, I’ve been working out weekly with Nina Sajdak - not only am I much stronger but Nina makes it fun, she’s encouraging and introduces me to new exercises to keep things really interesting!

Expérience fantastique: I personally prefer a smaller gym, so this is right up my alley. Has all the equipment you need, and training with coach Nina has been a game changer improving my physical health - I’m the strongest I’ve felt in years.

Expérience fantastique: Great local gym. They have all the equipment I need and some really great classes. 24hr access is super convenient.

Expérience fantastique: Good service with friendly staff and super clean and comfortable gym for everyone. I’ve been training with one of the trainers the wonderful Nina at this gym for about 6 weeks. I just wanted to take a moment to thank her for the great training sessions she’s provided. She made sure she understood exactly what my expectations were and trained me every session to achieve my goals. Since I’ve been working out with her, I’ve been able to maintain my ideal weight as well as gaining muscle, and losing more body fat. She helped me get comfortable with certain equipments and exercises that I was nervous to do on my own due to previous injuries in a car accident. Aside from all of that, she is super friendly, kindhearted and loving. This is my second time buying a package from her and I would do it again!

Expérience fantastique: Friendly, well equipped neighbourhood gym. I love the classes!

Expérience fantastique: Great neighbourhood gym with a variety of equipment. Convenient 24hr access.

Expérience fantastique: Great small boutique gym, clean, staff is informative and helpful. Super convenient with 24 hour access. Never have to wait for equipment as opposed to LA fitness where you ALWAYS wait. Friendly community vibe.

Expérience positive: Small but functional space. Not super busy so you actually get to work out and not wait long times for machines.

Expérience négative: not very well kept. a lot of the people who come here don't clean the machines after use, trainers included. wifi isn't very good, and the machines are pretty dated. charging an arm and a leg for proximity, i guess.

Expérience fantastique: Great gym. It's small, but it has everything. It's clean and usually not too crowded (weekdays morning and weekends midday), I would say that pricing is very fair. Never saw more than 8 people there. It's also pretty much the only open gym in a 2-4 km radius (I had a whole research on finding it!)

Expérience positive: This gym is small but clean. I’ve been going a few months and one of the cable machines has been broken the whole time. Generally they make good use of the space. My biggest complaint is just all the silly fees that are charged when you sign up, and cancelling I’ve had to give 35 days notice for my last payment, so it ends up actually being 45 days since I cancelled that I finally lose access to the gym. It feels like they’re penny pinching and just doesn’t set for a nice gym vibe.

Expérience fantastique: Great gym, has all the equipments I need and the best part is It’s 24/7.

Expérience fantastique: I am a long time member of Snap / Kondition Athletic working out ️‍♀️ 3-5x/ week. Pre pandemic I was a regular at the free fitness classes so you can imagine my delight that Marci has resurrected a class on Thursdays at 0915. Marci delivered a solid well rounded class catering to different fitness levels. She corrected bad form /habits and reinforced the good ones. The pace of the class was perfect. As an added bonus I met someone new from the hood. I encourage others to check out these classes. ‍♂️

Expérience positive: Became a member a couple of weeks ago, at a glance it looks like you will have certain machines or equipment that you will miss for a complete routine, but I was so wrong. This gym is pretty complete for the space they have. Because it’s 24 hours you may go whenever you need to workout, and they offer lockers and 2 washrooms. I’ve not been there any day that I’ve had to wait to use the equipment. Great place to workout! And of course, the staff is amazing!

Expérience fantastique: Experienced personal trainers, with friendly staff and members. This gym also has a nice selection of new equipment and is cleaned very frequently. The best part in my opinion is the fact that it’s open 24/7 and is never crowded. I recommend trying it out at least once.

Expérience négative: STAY AWAY FROM THIS GYM. I got posted 4 hours away from Toronto, thought I would freeze my account until I'm back in town (if I do come back at all). I initially called the gym and the receptionist told me "oh we can't access your account right now". Yeah right. So standard scummy gym practices, whatever. I send them an email. April 4th: sent them an email, asking to either freeze my account or just cancel it. They tell me to go online to fill out a request because they can't do it by email only. Ugh again with this classic gym slimy behaviour. April 12th: I send a request to freeze my account through their website, no reply for my freezing, but the status on the freeze request reads "accepted" so I think nothing of it. JUNE 4TH, ALMOST TWO MONTHS LATER: "Hey so you haven't responded yet about the request to freeze or cancel" and that it would be $25 PER MONTH to freeze my account. Excuse me? ALMOST TWO MONTHS LATER. The status on my freeze said completed, why am I getting an email saying I never responded? Do you not check your own online portal? Also $25 to freeze an account? It costs me less to keep my Hone membership active! AFTER tax too! June 9th: I send a request through their website to cancel this time. Later this would read "accepted". JULY 2ND: That's right folks, ALMOST ONE MONTH LATER. "So you need to come into the gym to sign papers because of a 'security risk' and you can't do this online". WHY EVEN HAVE THE OPTION TO CANCEL ONLINE THEN. By the way, I've been getting charged every month since. So April, May, and June I've been getting charged constantly. So that same day I told them I'm 4 hours away and unlikely I'll get any sort of reprieve to go down to Toronto get sign some papers. Now instead of letting them charge me another two months to wait for them to bother checking their own online messaging system, I'm just going to be doing chargebacks until the account is cancelled. If they said "sure we'll freeze the account until you can come in next and give us papers" fine, works out for everyone. But nope, they had to go and pull this baloney. At least when Goodlife's giving you a punch in the gut they do it same-day. Don't know what garbage "security reasons" you might have other than "we wanna milk you a little more because we're a gym and that's what gyms do". So in short: STAY AWAY FROM THIS GYM. There's Bloor St Boxing & Fitness; same price, none of this runaround. Or, try any of the other franchise chain gyms, you'll still get ripped off, but at least they have locations everywhere and a pool sometimes. And before you're thinking of deleting my account and records of the requests I've sent through: I've already taken screenshots of any exchange I've sent over. Cancel my account.

Expérience négative: Pros: Gym has most of what you need and because it's small, there are not usually massive rushes. The equipment is new in the lower level and in good working order. I keep hearing about a "renovation" in the Spring that will bring showers/classes/etc. but not sure the status of that. Cons: Never seems to be any hot water to wash your hands in the downstairs sink and when staff are not there the bathrooms and floors are dirty (not an issue if you workout during staffed hours but if you're pre-10am or post-8pm like me it builds up). I come in early in the morning to workout and there are weights everywhere and it seems like no one else bothers to re-rack their weights when staff aren't there. Weights are all over the floor because there aren't enough storage racks. A note about cancelling your membership since that is always a pain point with gyms it seems: The staff seems fine. Owners not so much. I needed to cancel my membership shortly after joining (month-to-month) and the staff were fine about it but the date for my cancellation was set to be a month earlier than expected since I had already been charged for 3 months. I called multiple times but either no answer or they weren't able to help me at that time. So I emailed 3 times over a week before getting a really short response from what I assume is the owner. They clearly hadn't looked at the email chain and just assumed I was asking for a refund of one month's fees unfairly. It took multiple more emails to get a resolution and they didn't bother to apologise when they realised they were in the wrong. I love to support small local businesses especially with how hard they have been hit in recent years but I don't think I would recommend this gym to anyone if you can manage to get down the the GL in Liberty or one of the other facilities in the Roncy/Parkdale area.

Expérience fantastique: Would absolutely recommend this gym in the neighborhood. They have everything you need for a comfortable work out. I usually go around 11pm to midnight and it is completely empty - love it! Excited to try their classes this summer.

Expérience fantastique: Super clean gym. Much of the equipment is brand new. 24 hr access with FOB entry

Expérience négative: It's a nice cozy gym with 2 floors, decent equipment. But once 2 or more people come in it feels crowded. The issue started when I tried getting ahold of management. They are never on site, (only an intern who isn't allowed to do anything but change the music), they never answer the phone, and email(owner specifically told me "I don't do emails" Sometimes it feels like they don't really care about the gym and just there to take your money. They charge as much as other big gyms. Unless you workout overnight, you're better off going to other gyms!!

Expérience fantastique: I've been a member for 5 years now, I've enjoyed the fact that the gym is 24/7 providing a ton of convenience especially if you don't have a fixed schedule.

Expérience fantastique: been a member since it opened over 10 years ago as "snap". always above par staff and trainers. basic gym but has everything you need to get a good workout in. Generally fairly quiet so you don't have to wait for equipment Great clientele. zero attitude. owners live in the neighborhood and can offer fitness and nutritional counseling. personally I'd rather support a small local gym then a big box chain that basically offers all the same amenities.

Expérience fantastique: I was a member of Snap fitness previously and have kept my membership going with the rebrand to Kondition. This is a great neighbourhood style gym with no attitude . Small and simple but well equipped with everything you need to stay fit. 24hr access with a key fob so you can go anytime. Like all gyms the pandemic was a serious hit but they've been steadily building back up since the summer with some new staff and trainers. Hopefully the new space on the upper floor will be open soon which was another pandemic victim! Marcy, the owner and also regular user, tells me there is some updated equipment coming for downstairs free weight area too.

Expérience fantastique: I enjoy the Kondition gym very much. It is close to home and convenient. There is a good variety of equipment to use with more on order. The gym is extremely clean, (always was) but even more so these days. I also like the training sessions and healthy living tips provided by Marcy.

Expérience fantastique: I have been going to Kondition (formerly Snap Fitness) now for 2 years. I have found it is an excellent gym, with good equipment that is kept in good working order. It is 24 hour access, which I find is excellent and fits well with my schedule. I like free weights, and it has a well-equipped lower floor with racks for barbell work. The owners are great people, and it is always clean and well kept. My thanks to Kondition !

Expérience positive: I cancelled my membership and yet again every month they charge me and every month I have to call for a refund. What kind of scam is this ? To be honest the gym is mediocre at best. Equipments are old and limited. For the price they charge you can find other gyms that have much better service and equipment varieties. The only thing they provide is convince for those who live close by. Edit: since then I’ve canceled my membership with them, the brand has taken initiative into building and working better. From the pictures I’ve seen of the new and improved gym I take my hat off to them. This is what a business should do and which they have done. They took criticism and improved themselves, for that I’m giving them an improved rating. Keep up the good work.

Expérience négative: I wouldn't even bother getting a membership here. It is $65 for just one month plus the initial $30 for a key fob. There are no showers and the gym is very small. You are only paying for the location it is in and the equiptment. The gym is extremely over priced for what it is offering. Furthermore, this memebership does not include classes, trainer, or any other amenities.

Expérience fantastique: Formerly Snap Fitness, Kondition Athletic has the same great owners as Snap. It is a great local gym. Very clean. 24 hour no hassle fob entry and that's great for a person like me with a all over the place work schedule . The gym has a great variety of machines as well as free weights. I really want to highlight how clean the place is. Very friendly owners . Great regulars . Would highly reccomend anyone in the area looking to get back to the gym to come check out Kondition Athletic.

Expérience fantastique: Great gym and facilities! Angel was very helpful and kind to help me with my process for many things, I recommend this gym!