Informations sur Anytime Fitness
V1G 3L8, Dawson Creek
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Notre commentaire de FitFit Canada sur Anytime Fitness :
Anytime Fitness Dawson Creek est connu pour son engagement à offrir une expérience de gym positive et accueillante à tous ses membres. Avec un fort accent sur la propreté et le maintien de normes élevées, cette installation est souvent décrite comme 'la salle de sport la plus propre' que beaucoup aient visitée. L'équipement est nouveau, bien entretenu et de qualité supérieure, ce qui le rend adapté à tous les niveaux de fitness.
La responsable, Savanna, a reçu de nombreuses éloges de la part des membres pour sa personnalité amicale et son véritable souci pour tous les clients. Son énergie positive contribue grandement à une atmosphère motivante au sein du gymnase. De nombreux membres ont souligné le sentiment de communauté et de soutien, qui les maintient engagés et excités à l'idée d'atteindre leurs objectifs de fitness.
Bien que l'expérience globale à Anytime Fitness Dawson Creek soit très appréciée, quelques préoccupations ont été soulevées concernant la communication sur les frais et les problèmes d'entretien, notamment avec les douches qui ne sont pas en service pendant de longues périodes. Malgré ces problèmes, de nombreux membres apprécient encore la grande variété de cours proposés et le personnel accueillant.
En conclusion, Anytime Fitness Dawson Creek se démarque par son exceptionnelle propreté, son personnel amical et sa communauté solidaire, ce qui en fait un choix recommandé pour quiconque cherchant à maintenir ou améliorer son parcours de fitness.
Services, machines et classes dirigées
Anytime Fitness: Avis
Expérience fantastique: Big shoutout to Savanna, the incredible manager! She’s such an asset to the team and truly goes above and beyond. I’ve seen her helping gym members even during her personal time while working out, which shows just how dedicated she is. Savanna is always approachable and kind, whether she’s answering questions, offering encouragement, or simply being a positive influence in the gym. It’s obvious she genuinely cares about the members and the gym community. Having someone like Savanna in charge makes such a huge difference, and I’m so grateful for everything she does!
Hi Sharu, Thank you so much for your amazing review! We’re beyond thrilled to hear about your positive experience at AF Dawson Creek. It’s wonderful to know that our team has made such a positive impact on your fitness journey. We look forward to continuing to support you in reaching your goals! -Anytime Fitness Dawson Creek
Expérience fantastique: The manager is on top of her game! This place is the cleanest gym I’ve been to and I’ve been to a lot. Always in a cheerful mood and will to answer any questions or concerns!!
Hi Dustin, Thank you for the wonderful review! We're thrilled to hear that you're enjoying your time at AF Dawson Creek. -Anytime Fitness Dawson Creek
Expérience fantastique: Excellent Gym and Great Gym Manager:)
Hi Brandden, Thank you for the 5-star review! We're so happy to know you're enjoying your time at AF Dawson Creek. Your support means a lot to us! -Anytime Fitness Dawson Creek
Expérience fantastique: I must say this is the best gym I have ever been to! The manager is friendly and kindhearted. When I started going to Anytime fitness I was at 230lbs and not happy. I went every day regardless and showed up for myself. The kindness from the manager and the other people there is what kept me coming back! Today I am at 122lbs and still going! Couldn’t ask for a more amazing gym than this one! Savanna is a great person and overall astounding gym manager. She gets to know the clients and makes them feel at home.
Hi Denise, Thank you so much for your wonderful review! We are absolutely thrilled to hear about your incredible transformation and the positive impact our gym has had on your fitness journey. It means the world to us that the supportive atmosphere and the kindness from our team have helped you stay motivated and achieve your goals. Keep up the amazing work, and we're here for you every step of the way! -Anytime Fitness Dawson Creek
Expérience fantastique: Gym has all the gear you need, Sav at the front desk is fantastic and has some great energy 10/10 would recommend
Hi David, Thank you so much for your fantastic review! We're thrilled to hear that you love our gym and that our team's energy made such a positive impression. We'll be sure to share your kind words with her—it'll make her day! -Anytime Fitness Dawson Creek
Expérience fantastique: This is a great gym with a welcoming community that both embraces and encourages its members. Concerns are always addressed by managent in a way that makes members feel heard and listened to. The equipment is new, the facility is clean, and of all the gyms I've been to both inside and outside of town, this one wil always be the one I call home
Thank you for your kind words, Sanjot! We're thrilled to hear that you feel at home here and that our team is meeting your expectations. Providing a welcoming and supportive environment for our members is something we truly value, and it's great to know that you're enjoying the new equipment and clean facility. We appreciate your feedback and look forward to continuing to support your fitness journey! -Anytime Fitness Dawson Creek
Expérience fantastique: Very clean gym, machines are well-maintained. The store manager does an amazing job at ensuring members feel comfortable and welcome in the gym. She puts in the extra effort to engage with members in a respectful way which promotes positivity within the gym. Overall great gym with lots of amenities like showers, supplements, private lockers, a water fountain and scales.
Dear Avery, Thank you for taking the time to share your feedback. We greatly appreciate your kind words regarding the cleanliness of our facility and the maintenance of our equipment. It is also wonderful to hear that our store manager’s efforts to create a welcoming and positive environment have made a lasting impression. We take pride in providing a comfortable experience for all our members, and it’s rewarding to know that you’re enjoying the amenities we offer. Your feedback is invaluable, and we look forward to continuing to serve you. -Anytime Fitness Dawson Creek
Expérience fantastique: Savanna is a great person always helpful. Love going to anytime fitness in Dawson creek. Just need the renovation to be done quick.
Hi Rishabha, Thank you for your positive review! We are so glad to hear you are enjoying your time at Anytime Fitness and we appreciate your patience as we finish up the renovations! -Anytime Fitness Dawson Creek
Expérience négative: SCAM GYM , EATING CUSTOMERS MONEY Anytime Fitness has been charging double for maintenance fees, and the showers have been out of service for months, yet they’re not even offering refunds for the time the facilities were unavailable. It’s unfair and feels like they’re neglecting their members. Anytime Fitness offered an additional 14 days for free to compensate for the issues to only those customers who address this issue what about other customers, also, however, the customer has lost interest in the gym. The offer is unreasonable, as it doesn’t address the core problems with their service and facilities.
Dear Amanpreet, We would like to clarify that the Club Enhancement fee is charged to members every April 1st and October 1st while the account remains active. This information is clearly outlined in the signed membership agreement to ensure transparency regarding our fees. If you have any further questions or require additional clarification, please feel free to reach out to us directly. -Anytime Fitness Dawson Creek
Expérience négative: WORST CUSTOMER SERVICE EXPERIENCE. BIGGGG SCAMMMMM . I wanted to express my disappointment with Anytime Fitness regarding unexpected maintenance fees. During my 12-month contract, I’ve already been PAID two maintenance fees, AND GOT CHARGED FOR THE THIRD ONE which seems excessive and unfair. Initially, I was informed that my membership would be straightforward, but these additional charges were never clearly communicated. After my account was frozen for three months WHICH RESULTED MY MEMBERSHIP DATE GOT EXTENDED FROM AUGUST TO NOVEMBER AND GOT CHARGED CEF FEES AGAIN IN OCTOBER, I expected my membership to be protected from extra fees, yet I still received charges that I wasn’t prepared for. When I reached out to customer service for clarification, I found the responses lacking and unhelpful. This has really affected my experience with the gym, as transparency is crucial in building trust with members. While I enjoy the facilities and the overall environment, the repeated unexpected charges have left me reconsidering my membership. I hope Anytime Fitness can improve their communication about fees in the future to avoid frustrating experiences for other members.
Dear Rubalpreet, We understand that questions about billing and fees are important, and we appreciate the opportunity to clarify this matter for you. As outlined in the terms and conditions of the membership agreement that was signed at the time of joining, the club enhancement fee is scheduled to be automatically withdrawn twice a year—on April 1st and October 1st—provided that your membership remains active during these periods. We strive to be as transparent as possible about all fees and charges, and the schedule of the club enhancement fee is clearly detailed in the membership agreement to which all members agree upon joining. If you would like a copy of the terms and conditions for your reference, or if you have any further questions regarding your membership, please do not hesitate to reach out to us. Anytime Fitness Dawson Creek
Expérience fantastique: This gym has the highest standards of cleanliness, Savanna does a outstanding job as well as her positive energy makes for a great environment to start or end the day!✨✨✨✨✨
Hi Shannon, Thank you so much for your 5-star review! We're thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to welcoming you back soon! -Anytime Fitness Dawson Creek
Expérience négative: This gym is notorious for scamming its members. I relocated to an area where they don't have any branches, and I notified them a month in advance that I needed to cancel my membership due to the move. However, despite following their procedures, they continued to charge me for an additional three months. To make matters worse, I kept receiving spam calls demanding payment, even though I had already informed them of my cancellation. The entire experience has been frustrating and dishonest.
Hi Recks, We were unable to find your name in our records. Please email us at [email protected] so we can look into this further for you. -Anytime Fitness Dawson Creek
Expérience négative: Zero stars I cancel my membership back in July on the phone because the website wasn't working , i then was charged 69$ and then again 39 i the called me saying they needed an updated bank but kept charging me i was on the phone all day yesterday and said the request was approved they called me again today and asked for a payment and a banking update, they won't stop calling me , i told them i wanted a refund
Dear Aleece, We have been actively assisting you with the cancellation process since you informed us of your decision. Additionally, we have kept you updated on the necessary requirements for completing the cancellation. To move forward and resolve this issue, please provide the required documents or information at your earliest convenience. If you have any further questions or need additional assistance, feel free to reach out to us at [email protected]. -Anytime Fitness Dawson Creek
Expérience positive: Gym is very clean! The gym is very small and doesn’t have any actual benches for bench press you have to use squat rack which is very challenging, also only has one set of cable machines should have 2
Hi Tristen, Thank you for your review and for taking the time to share your feedback with us. We truly appreciate it! We wanted to let you know that the bench press stations are set up the way they are for safety purposes. As a 24/7 facility that is not staffed around the clock, we prioritize the safety of our members by equipping the bench press stations with safeties that can be used in case of emergencies. Regarding the cable machines, we currently have one large cable setup and another smaller one. However, we always strive to improve our facility based on our members' needs. If it becomes necessary, we will certainly look into adding another cable machine. Thank you again for your valuable feedback, Tristen. We hope to see you at the gym soon! -Anytime Fitness Dawson Creek
Expérience positive: No chair or bench in bathroom to put my gym bag on. Nice and Clean facilities. Lots of parking
Hi The Spiike, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our facility clean and appreciated the ample parking. Your satisfaction is our top priority. Regarding the bathroom chairs, your feedback is invaluable, and we'll certainly look into some options to enhance our amenities. We appreciate your support and hope to welcome you back soon! -Anytime Fitness Dawson Creek
Expérience négative: Got a spam call saying owe them $300 and they are sending me to collections. I called and they said I never cancelled my membership which I did online. They said they can’t help me and I need to pay the remaining balance even though I have not been using the gym. DO NOT USE THIS GYM!!!!
Hi Lexi, We've thoroughly checked our records, and it seems we haven't received any formalities regarding your cancellation. To ensure we address this matter promptly, could you please reply to us via email at [email protected] if you have received any confirmation or documentation regarding your cancellation. We're here to assist you further and resolve any issues you may have. -Anytime Fitness Dawson Creek
Expérience fantastique: This place is great! The facility is spotless, and the equipments are brand new and top quality. If you're looking for a new gym in DC definitely check this one out. Overall amazing place to workout after a stressful day!
Hey Abdijibar, Thank you for 5 stars! We appreciate your support. -Anytime Fitness Dawson Creek
Expérience fantastique: This gym has everything I need to reach my fitness goals and more. The variety of classes offered keeps me engaged, and the trainers are knowledgeable and encouraging. I feel stronger and healthier than ever thanks to this amazing facility!
Thank you so much for the lovely review! We are so happy to know that you are enjoying your workout sessions at Anytime Fitness Dawson Creek. We appreciate your continued support.
Expérience fantastique: Once again it's been awhile since I've been to that gym they have really decent equipment.
Thank you for the lovely review! We value your support. - Anytime Fitness DawsonCreek
Expérience fantastique: A great clean atmosphere
Thank you for the lovely review! We value your support. - Anytime Fitness DawsonCreek
Expérience négative: Not worth spending money anymore. Cleanliness has left the chat. Showers are broken and under construction for more than a month and it looks like that it will take another year to get them fixed.
Dear Jeetinder, We understand your frustration with the recent issues regarding shower availability in our facility. We want to assure you that the maintenance issues you've mentioned are being addressed promptly to restore the high standards we aim to maintain at Anytime Fitness. Operating as a 24/7 business, while we acknowledge that such maintenance work can be inconvenient, we also understand the importance of keeping the gym accessible for our members. Despite the ongoing maintenance, we are able to keep the gym open workouts, for your convenience. We sincerely appreciate your patience during this period. Our team is working diligently to resolve these issues and provide you with a more comfortable environment. We value your membership and are committed to ensuring you have a positive experience at Anytime Fitness. -Anytime Fitness Dawson Creek
Expérience négative: Gym was good until the previous manager left. Now it doesn’t have the same environment it used to. Lots of members skip cleaning equipment and do not follow gym rules. Not worth the money!
Hey Nicola, We are sorry to hear about the experience you have had at the Dawson Creek club and we are committed to resolving this matter promptly. To assist us in thoroughly addressing your concerns, please provide us with additional details regarding your visit. Any information you can share will greatly aid us in understanding the situation and taking appropriate corrective measures. You can reach out to our customer service team at [email protected] , chat with us on LiveChat or give us a call at 1-888-261-8758. We’re here daily 11 am-7 pm MST. We appreciate your patience and understanding as we work to ensure that all our members have a positive and enjoyable experience at our Dawson Creek club. -Anytime Fitness Dawson Creek
Expérience fantastique: Very good gym in an almost brand new building. Excellent equipment. Clean, tidy and well organized. I enjoy working out here
Thank you so much for the lovely review! We are so happy to know that you are enjoying your workout sessions at Anytime Fitness Dawson Creek. We appreciate your continued support. - Anytime Fitness Dawson Creek
Expérience fantastique: Down here for work! Great facilities, super clean and nice staff.
Thank you for the lovely review, Chase! We appreciate it. - Anytime Fitness Dawson Creek
Expérience fantastique: Thank you Emma for the amazing customer service. She made me feel so welcome coming from out of town when I’m usually quite nervous visiting new locations. Great experience and very clean!!
Hello Ayla, Thank you so much for the lovely review! We are more than happy to hear that you had a good experience at Anytime Fitness Dawson Creek. We appreciate your support. - Anytime Fitness Dawson Creek
Expérience négative: They don't honor their free 7 day trial that they advertise online.
Hello Jason, We are sorry that you were not able to utilize the 7 day trial pass at the Anytime Fitness Dawson Creek location. We would like to briefly explain the reasoning behind SITE2GYM locations choice to not participate in such passes. Anytime Fitness clubs are owned and operated individually as there are over 4800 clubs worldwide. Here at SITE2GYM, we take pride in having safe, members-only facilities that allow us to operate 24/7. SITE2GYM does not participate in the 7-day trial or drop in period for we wish to maintain the high standards that we have promised to our members. Our policies and procedures allow us to preserve some of the cleanest and most secure fitness facilities across the country, supported additionally by our 24/7 security systems. I hope this brief explanation can help you to understand why we have made the choice to operate our facilities as safe, members-only clubs. Please do not hesitate to reach out with any additional questions or concerns to [email protected]. We are available 7 days a week. - Anytime Fitness Dawson Creek
Expérience positive: I've been everywhere, all over Canada and the US. By far this gym in Dawson Creek BC is my favorite too visit and put a workout in. Great machines and a variety of free weights. Staff is friendly and approachable. Great thanks for the experience too visit.
Thank you for the lovely review! We value your support. - Anytime Fitness DawsonCreek
Expérience positive: Overall I like the gym but customer service is lacking
Hey Ilsa, We are sorry to hear you did not have a positive experience with our Customer Service team. As we are always looking for ways to improve, we would like to hear more about this situation. If you could please fill out this attached Member Feedback form with the details so we can look into rectifying this for you that would be so appreciated: https://www.site2gym.com/pages/feedback
Expérience négative: *Update 2* It took 72 hours for the help center or like I call it home of the liars, it's in India in case they lie to you too and say they're in Canada. To type an email promising me, they won't charge me again. So here's hoping they didn't lie again. *Update* it took this review to cancel the account! They are a bunch of scamming Liars! It is impossible to cancel your membership! Don't ever go to this gym! It's dirty and gross!
Hi Carly, Our cancellation policy is very clear and transparent, we require a 30-day notice and members are required to complete and submit a cancellation form online. Any membership dues owed during this time will still be owed and you will continue to have access to the club 30 days from your final payment date. From the notes on your account, I see that you had originally requested to cancel your membership but then had changed your mind, we would be more than happy to share our records with you. When fitness facilities were forced to close, you had submitted a second cancellation request and we informed you that your request could not be processed as the club was closed. Instead, we asked that you resubmit your cancellation request upon reopening. After reviewing call records, I do not see that our team promised you anything different or "lied" as you have stated. In fact, our team remained patient and calm with you, attempting to explain the process to you as you continued to verbally abuse, use profanity and offensive language. The call history, email records and notes on file show that this occurred over multiple calls. Our cancellation policy applies to every member, yourself included. We have done our best to explain our cancellation policy to you, accommodate your requests, (requests which continued even after your account was cancelled) and to attempt to work with you throughout this cancellation, which has been processed. Last but not least, the cleanliness of our club is our top priority, and our club is cleaned and disinfected multiple times a day. "Dirty" and "gross" are not words our members would use to describe our club. If you feel that there is room for improvement, we would appreciate your feedback. You are more than welcome to send us an email at [email protected]
Expérience fantastique: very nice and relaxing place to go great place to work out and its got everything you need
We're happy to hear that! Thanks for your review, Trevor!
Expérience fantastique: Great gym! Equipment is In good condition and clean, never very busy and staff are always friendly.
Thanks for the 5-star review, Aubrey!
Expérience fantastique: Great gym! Has an awesome atmosphere and nice staff, never overly busy in the afternoon and always have parking available!
Thank you for the awesome review, Dawson!
Expérience fantastique: Great gym, clean and professional
Thank you for the review, Austin! - Anytime Fitness Dawson Creek
Expérience fantastique: All issues have been resolved. This is an great gym with a very central and accessible location. Plenty of parking, very clean with a polite and friendly staff.
We are so happy to hear that! Thank you for your kind words and support! - Anytime Fitness Dawson Creek
Expérience fantastique: Staff is friendly. Gym is clean. Lots of equipment . Great price!!!
Expérience fantastique: Great gym. Nice and new equipment, and lots of space.
Expérience fantastique: Really good atmosphere and friendly staffs. Really good equipments.
Expérience fantastique: Awsome gym ever had , freshly equipments.
Expérience fantastique: Very clean, new equipment, friendly and helpful staff. Great memebers
We're so happy to hear you're enjoying the club! Thank you for the review Scott & Janet! - Anytime Fitness Dawson Creek
Expérience fantastique: This is a very high end and professional fitness facility. The equipment that they have here is top of the line and it’s mostly the Hammer Strength and Life Fitness brands. There has been no expense spared in the development of this gym. It’s exceptionally clean and organized as well. The management and employees here are incredibly welcoming, knowledgeable and respectful. I highly suggest this gym to anyone in the area or workers passing through, you won’t be disappointed!
Expérience fantastique: High class gym equipment and great staff to work with.
Thanks for your review, Pankaj! - Anytime Fitness Dawson Creek
Expérience fantastique: Very friendly and accomodating staff. Clean and new and updated equipment.
Thank you for reviewing us! - Anytime Fitness Dawson Creek
Expérience fantastique: Excellent gym
Thank you for your review! - Anytime Fitness Dawson Creek
Expérience fantastique: Nice clean gym! Good place for a workout!
Thanks for reviewing us, Wendy! - Anytime Fitness Dawson Creek
Expérience fantastique: Calm atmosphere with clean equipment!
Thanks for taking out the time to review us, Andrew! - Anytime Fitness Dawson Creek
Expérience fantastique: Gym is well maintained and the staff are friendly.
Thank you for the review, Zach! - Anytime Fitness Dawson Creek
Expérience fantastique: Nice facility, brand new equipment and amazing services.
Thank you for your review, Jagdeep! - Anytime Fitness Dawson Creek
Expérience fantastique: Amazing gym! Great atmosphere, wide range of machines and equipment, separate studio room for classes, spin bikes or just some privacy for doing exercises, friendly staff, 24/7 key fob access, affordable rates and always clean!! 10/10 do recommend to everyone!!
Thank you for the support, Jessica! - Anytime Fitness Dawson Creek
Expérience fantastique: Amazing staff that is willing to show you how to use the equipment properly. Whenever I come to the gym it is sparkling clean. Everyone is super friendly and it’s an amazing environment to be apart of. I highly recommend this gym to everyone!!
Thanks for the awesome review Ashley! - Anytime Fitness Dawson Creek
Expérience fantastique: Amazing place to be in. Well sanitized and organized.
Thank you for your review Sarvjeet! - Anytime Fitness Dawson Creek
Expérience fantastique: New machines and nice staff.
Thanks for reviewing us! - Anytime Fitness Dawson Creek
Expérience fantastique: Large selection of equipment ,well maintained club, clean environment and very friendly staff.
Thank you for the review, Jatin! - Anytime Fitness Dawson Creek
Expérience fantastique: Brand-new equipments and not crowded.
Thank you for reviewing us! - Anytime Fitness Dawson Creek
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